12 IT jobs in Patna

IT Recruiter / Senior IT Recruiter – India (Work from Home) | Preference for Birlasoft Experience (Full-time/Contract)

Position: Senior IT Recruiter

Location: Kanpur, India

Experience: 2–10 years

About the Role:

We are seeking a highly skilled and experienced Senior IT Recruiter with hands-on expertise in ERP, CRM, and niche technology skills. The ideal candidate will have prior experience working on Birlasoft requirements and a strong ability to source, screen, and close candidates for specialized IT roles.

Key Responsibilities:

*End-to-end recruitment for ERP, CRM, and niche technology roles.

*Understand client requirements, particularly for Birlasoft projects, and deliver quality profiles within timelines.

*Source candidates using job portals, social media, networking, referrals, and headhunting.

*Conduct initial screenings, schedule interviews, and coordinate with hiring managers.

*Maintain candidate pipelines and track recruitment metrics.

*Build and maintain strong relationships with candidates and stakeholders.

Required Skills & Qualifications:

*2–10 years of experience in IT recruitment, with proven expertise in ERP, CRM, and niche technologies.

*Prior experience working on Birlasoft hiring is highly preferred.

*Strong sourcing skills using portals like Naukri, LinkedIn, and other platforms.

*Excellent communication and interpersonal skills.

*Ability to work in a fast-paced, target-driven environment.

Education:

*Bachelor’s degree in any discipline (HR, IT, or related field preferred).

Regards,

Ashok

Best Infosystems Ltd.

Cell No:

WhatsApp No:

Email id:

Job Details:

Position: IT Support Technician L1 (On-site)

Role Type: FTE

Working Days: 5 Days in a week

Contract duration: 1 year (extendable)

Contract Type: Freelance / B2B contract

Experience Required: More than 3 years as IT Support.

Site Address: India (Remote)

Languages required: English (B2), Chinese(C1)

PRIMARY SKILLS: -

•2-4 years of call taking profile with core Help Desk Skills

•Basic Understanding of the Enterprise IT Infra set up

•Basic knowledge on Active Directory.

•3+ years’ experience supporting wide multiple versions of operating system

•Basic O365 Administration using Office365 Admin Console.

•Strong writing and documentation skills a must including being able to train other Engineers as and when required.

•Good knowledge on trouble shooting email client issues like Outlook.

•Excellent Hardware and software troubleshooting skills

•Good understanding in handling Microsoft office suite functionality and troubleshooting skills.

•Fluent in English and Mandarin, in both oral and written communication

•Good knowledge in Utility software technical knowledge such as Antivirus and others.

ROLE AND RESPONSIBILITIES: -

•Primary contact point for end users via phone/Chat/self-service tickets.

•Qualify and Open tickets for remediation of events.

•Triage Tickets to respective teams.

•Regular update and follow up on tickets in the queue

•Follow up tickets till closure.

•Ability to manage a variety of technically complicated tasks effectively

•Experience in Remote support and troubleshooting skills.

•Understanding of Basics Hardware accessories / devices and peripherals

•Should be flexible for rotational shifts

•Excellent oral and written communications skills

•Exposure in practicing ITIL standards for Infrastructure management

QUALIFICATIONS AND EDUCATION REQUIREMENTS: -

•A Bachelor’s / Master’s Degree in Computer Engineering, Information Technology

•ITIL V4 Foundation training or certification

•Knowledge and experience using OS like windows, Mac and Linux

•Working knowledge of MS Office (PPT, Excel, Word)

•Certification – ITIL V4, Modern Desktop administrator (MD 103)

DESIRABLE SKILLS: -

•Able to understand the email flow issues internal & external

•End-user support, OS troubleshooting and support, Basic software troubleshooting and support (MS office, Messengers, outlook, etc.).

•Demonstrate a high level of customer relationship skills which includes email etiquette.

•Good Communication skills, follow up skills, Willingness to work in rotational shifts

•Good Communication skills follow up skills, Willingness to work in rotational shifts.

•Remote troubleshooting

BEHAVIORAL ATTRIBUTES: -

•Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets

•Excellent problem solving / troubleshooting skills

•Displays awareness of customers’ stated needs and gives priority to meeting and exceeding customer expectations

•within stipulated time

•Explains ideas clearly and logically to others and is attentive in interactions

•Identifies the target audience for communication and carefully listens to their opinions and feedback

•Ability to work in Teams

Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role for an Information Technology Support Engineer located in Patna, new delhi, gurugram, noida, dehradun. The IT Support Engineer will be responsible for providing technical support, troubleshooting technical issues, system administration, and help desk support. The role involves ensuring the proper functioning of IT systems, addressing user support requests, and maintaining IT infrastructure.

Qualifications

• Technical Support and Help Desk Support skills
• Information Technology and Troubleshooting skills
• System Administration skills
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Master's degree in Information Technology specialised in network security

Company Description

Destiny IT Services Pvt. Ltd., established in 2015, is an ISO/IEC 27001:2018 certified company offering IT services, manpower solutions, and e-governance services. The company is committed to providing proficient and trustworthy solutions tailored for businesses and government agencies, with a focus on growth, efficiency, and innovation.

Role Description

This is a full-time on-site role for an Information Technology Project Manager located in Patna. The Project Manager will be responsible for overseeing project planning, program management, and ensuring the successful implementation of IT projects on-site.

Qualifications

• Analytical Skills and Information Technology expertise
• Program Management and Project Planning skills
• Strong Communication skills
• Proven experience in IT project management
• Bachelor's or Master's degree in Computer Science, Information Technology, or related field
• Relevant certifications such as PMP or ITIL

Position: Information Technology - Solution Architect

Location: Remote

Contract Position

• Mandatory to have excellent fluency in English; both written and verbal communication skills.

• Candidate will be regarded as SME and should have high level of expertise in SAP - SD component.

• Strong ABAP skills, with complex troubleshooting experience.

• SAP Order-to-Cash end to end expertise required (SD).

The Solution Architect will be responsible for aligning business, information, and technology architecture across the Customer Service domain. This role collaborates closely with Service Management Leads, Business Analysts, and Enterprise Architects to design scalable, integrated solutions that align with enterprise strategy. Acting as a subject matter expert in complex application environments, the Solution Architect combines deep business process knowledge with technical proficiency to deliver high-impact, innovative solutions to strategic and operational challenges.

Key Responsibilities:

• Provide architectural leadership and develop strategic solution roadmaps for business capabilities within Customer Service.
• Lead technical architecture design for medium to large-scale projects, often spanning multiple business functions.
• Manage end-to-end design and configuration of solutions, ensuring alignment with global standards, enterprise frameworks, and business needs.
• Deliver comprehensive solution blueprints —including application flow diagrams, process maps, technical and data architecture, service interfaces, and integration frameworks.
• Translate functional and non-functional requirements into scalable, high-quality solution designs.
• Collaborate with Enterprise Architecture to ensure proposed solutions align with the enterprise context and adhere to Kimberly-Clark IT Standards and Best Practices.
• Oversee the documentation of technical artifacts in the enterprise architecture repository and maintain architectural integrity throughout project delivery.
• Engage and coordinate with multiple stakeholders—internal and external—to design, evaluate, and deliver technology solutions.
• Contribute to defining enterprise software standards and participate in peer forums, industry groups, and strategic discussions.
• Provide guidance and mentorship to development teams, fostering technical excellence and solution consistency.
• Communicate complex technical information in clear business language to non-technical stakeholders.
• Stay up to date with evolving technologies, continuously enhancing technical depth and awareness of industry trends.

Candidate Requirements:

• Excellent fluency in English (written and verbal).
• Recognized Subject Matter Expert (SME) in SAP Sales and Distribution (SD) with end-to-end Order-to-Cash process expertise.
• Strong ABAP knowledge and troubleshooting experience in complex environments.
• Proficiency with EDI and IDoc processes highly preferred.
• Proven experience designing High-Level (HLD) and Low-Level Designs (LLD) for integrated solution landscapes.
• Demonstrated experience working in highly integrated data environments (EDI, BI, ETL, ERP, SAP and non-SAP application landscapes).
• Strong consultative and stakeholder engagement skills; proven ability to collaborate with Business Analysts and Enterprise Architects to develop innovative technical solutions.
• Bachelor’s degree in a relevant field.
• 7–10 years of professional IT experience, including solution architecture and application development leadership.
• Strong leadership and communication skills, with the ability to guide both internal teams and external partners.
• Solid understanding of SDLC methodologies and experience leading cross-functional technical teams.
• High level of self-motivation and ownership, capable of managing multiple initiatives in a matrixed, global organization.
• Proven ability to work effectively in distributed teams across multiple time zones and cultures.

Skill Set: IT Support Technician

Position: FTE

Days Per Week: 5 Days

Contract: 6 Months Initially (Extendable)

Language: English & Chinese (Both C1)

Location: Remote, Europe

Key Responsibilities

PRIMARY SKILLS: -

•2-4 years of call taking profile with core Help Desk Skills

•Basic Understanding of the Enterprise IT Infra set up

•Basic knowledge on Active Directory.

•3+ years’ experience supporting wide multiple versions of operating system

•Basic O365 Administration using Office365 Admin Console.

•Strong writing and documentation skills a must including being able to train other Engineers as and when required.

•Good knowledge on trouble shooting email client issues like Outlook.

•Excellent Hardware and software troubleshooting skills

•Good understanding in handling Microsoft office suite functionality and troubleshooting skills.

•Fluent in English and Mandarin, in both oral and written communication

•Good knowledge in Utility software technical knowledge such as Antivirus and others.

ROLE AND RESPONSIBILITIES: -

•Primary contact point for end users via phone/Chat/self-service tickets.

•Qualify and Open tickets for remediation of events.

•Triage Tickets to respective teams.

•Regular update and follow up on tickets in the queue

•Follow up tickets till closure.

•Ability to manage a variety of technically complicated tasks effectively

•Experience in Remote support and troubleshooting skills.

•Understanding of Basics Hardware accessories / devices and peripherals

•Should be flexible for rotational shifts

•Excellent oral and written communications skills

•Exposure in practicing ITIL standards for Infrastructure management

QUALIFICATIONS AND EDUCATION REQUIREMENTS: -

•A Bachelor’s / master’s degree in computer engineering, Information Technology

•ITIL V4 Foundation training or certification

•Knowledge and experience using OS like windows, Mac and Linux

•Working knowledge of MS Office (PPT, Excel, Word)

•Certification – ITIL V4, Modern Desktop administrator (MD 103)

DESIRABLE SKILLS: -

•Able to understand the email flow issues internal & external

•End-user support, OS troubleshooting and support, Basic software troubleshooting and support (MS office, Messengers, outlook, etc.).

•Demonstrate a high level of customer relationship skills which includes email etiquette.

•Good Communication skills, follow up skills, Willingness to work in rotational shifts

•Good Communication skills follow up skills, Willingness to work in rotational shifts.

•Remote troubleshooting

BEHAVIORAL ATTRIBUTES: -

•Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets

•Excellent problem solving / troubleshooting skills

•Displays awareness of customers’ stated needs and gives priority to meeting and exceeding customer expectations within stipulated time

•Explains ideas clearly and logically to others and is attentive in interactions

•Identifies the target audience for communication and carefully listens to their opinions and feedback

•Ability to work in Teams

Job Opening: Governance, Risk & Compliance (GRC) Analyst – Level 2/3

Location : Offshore (India)

Contract : Long-term

Experience : 5–9 years (flexible beyond 10 years with adjusted pay rate)

Work Hours : India hours, up to 9:30 PM IST / 12 noon EST

About the Role

We are seeking a Governance, Risk, and Compliance (GRC) Analyst to strengthen our audit, compliance, and risk management functions. This role combines operational execution with strategic input , ensuring visibility and control over SaaS applications while helping define governance frameworks and risk processes.

Key Responsibilities

• Governance & Compliance
• Support governance processes for SaaS applications, ensuring visibility of use and purpose.
• Participate in internal audits, documenting and reviewing existing controls.
• Risk Management
• Identify areas of risk in current processes and propose new controls or improvements.
• Contribute to building stronger risk management practices beyond compliance.
• Audit & Controls Support
• Balance responsibilities across audit, governance, and risk.
• Review policies, processes, and regulatory compliance related to applications and systems.

Job Description -

• C1-level proficiency in German (spoken and written).
• Good Business English skills (spoken and written).
• 2-3 years of experience in Remote technical support roles (L1/L2 preferred).
• Experience with remote technical support to end-users, troubleshooting and resolving hardware, software, and network issues on laptops, desktops, and mobile devices
• Good understanding of Windows operating systems, MS Office suite, basic networking, and common business applications.
• Familiarity with ITSM or ticketing systems (e.g., ServiceNow, Remedy, etc.).
• Excellent interpersonal and customer service skills; ability to communicate technical information to non-technical users.
• Strong problem-solving skills and the ability to work independently and as part of a distributed team.
• Experience supporting enterprise clients or working in a multilingual, multicultural environment will be an advantage