763 Junior Support Staff jobs in Hyderabad
Administrative Support Specialist
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Job Description
This role will involve supporting the corporate team in managing administrative and accounting processes of our group's subsidiaries.
The key responsibilities include:
- Managing administrative and accounting processes for the Group's subsidiaries.
- Collaborating with the Corporate team to manage financial information submitted by subsidiaries.
- Coordinating international tasks, including documentation, reporting, and intercompany reconciliations.
- Reviewing reports and controlling expenses.
- Registering customer and supplier invoices in the accounting system.
- Banking and account reconciliations.
- Supporting the preparation of periodic taxes.
- Collaborating in the preparation of periodic reports, including balance sheets, income statements, and management reports.
- Tracking payments and collections.
- Supporting monthly and annual accounting closings.
This position requires:
- Accounting knowledge and experience with basic accounting principles.
- Intermediate-level Excel skills.
- Experience with accounting software for SMEs, such as QuickBooks or similar systems.
- Fluency in English (Spanish is an asset).
- Analytical skills to analyze financial data and detect discrepancies.
- Attention to detail for recording transactions and preparing financial/accounting reports.
- Organization and time management skills to prioritize multiple tasks.
- Effective communication and interpersonal skills.
- A commitment to confidentiality and integrity when handling sensitive financial information.
This is a remote position based in India but adapted to the Madrid time zone. The ideal candidate will have a flexible work schedule.
Others:Please note that this job description is subject to change as the company evolves. If you are interested in this opportunity, please apply now.
Administrative Support Specialist
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As a key member of our organization, the Talent Coordinator will play a vital role in supporting the talent acquisition process. They will be responsible for providing administrative support to ensure the smooth functioning of pre-hire and post-hire activities.
Key responsibilities include:
- Assisting with recruitment and interview processes
- Reviewing and updating candidate information in recruitment systems
- Developing interview schedules to evaluate qualified candidates
- Providing timely updates on applicant status
- Scheduling non-complex interviews with recruiters or hiring managers
- Ensuring the recruitment team is informed of progress and any obstacles
Requirements:
- Experience working in a business or office environment
- Customer service or administration skills preferred
Essential skills:
- Fluent English language proficiency
- Strong communication and organizational skills
- Proficiency in Microsoft Office suite, including Outlook
- Ability to prioritize and organize work efficiently
- Desire to provide high-quality customer service to colleagues and clients
The successful candidate will possess strong interpersonal and communication skills, with the ability to multitask and prioritize tasks effectively.
Support Engineer, ISS Support Engineering
Posted 5 days ago
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As a Support Engineer in International Seller Services Tech org, you will play a critical role in providing technical assistance to our customers, ensuring the smooth operation of our software products. You will support key services for seller growth and take part in marketplace/region expansions, infrastructure operations and engineering, and addressing risks in hardware and software. You will also work closely with our development team to identify and resolve software bugs and improve product quality.
Key job responsibilities
- Troubleshoot and diagnose software issues - On call support
- Resolve technical problems in a timely and efficient manner
- Maintain a comprehensive knowledge of product documentation and features
- Document and track customer and system issues
- Automate manual tasks and workflows
- Stay up-to-date on the latest software releases and updates
- Maintain the pipelines to keep it healthy, and take part in CCI programs
About the team
The org's mission is to set our worldwide Sellers up for success across our global Marketplaces. We deliver needle-moving initiatives which provide a seamless experience to Amazon Sellers at each step of the Seller journey. We enable Sellers across the world to list millions of products at scale across multiple categories and dozens of languages in our global Marketplaces. We partner with Amazon Business to build best-in-class solutions that allow B2B Sellers to reach a wide customer base and drive billions of dollars in revenue. The support engineering team is a key driver in optimising dev productivity thereby contirbuting to seller growth.
Basic Qualifications
- 1+ years of software development, or 1+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
Preferred Qualifications
- Experience with AWS, networks and operating systems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Support Engineer
Posted 5 days ago
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Are you passionate about automation, designing processes, simplifying work and launching innovative products using technology?
We are looking for Process engineers who have the ability to deep dive into processes and invent and simplify with a high degree of ownership.
As a Process Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Selling Partner Identity Verification (SPIV) Organization to understand their business models and generate technical requirements supported by program technology. You will work cross-functionally with operations, product managers, software engineers, business analysts, data scientists and program managers on medium to large scale projects. In addition, you will develop ownership of process engineering processes to improve the product development lifecycle of Paramount workflows.
Key job responsibilities
- Engage with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps.
- Design, develop, test, launch and improve self-service software products such as Paramount workflows.
- Operate as a Subject Matter Expert on Amazon's internal authoring application and workflow engine to develop Paramount workflows.
- Engage with software development teams to understand and guide evolving program technology
- Understand and leverage Amazon technology and services
- Deep dive technical product or operational issues to propose and implement simple and effective solutions
- Develop efficient solutions through low and medium complexity code implementations, either by integrating existing APIs or creating new APIs to harness the capabilities of Large Language Models (LLMs).
- You persistently drive others to discover and resolve root cause when needed.
About the team
Selling Partner Identity Verification (SPIV) organization is focused on understanding and verifying exactly who we are doing business with (both vendors and sellers) and applying the right verification processes at every stage of their lifecycle. This includes identifying when/where identity changes take place (e.g., dormancy/reactivation, ownership changes, etc.) and re-verifying as needed, understanding which identities/entities are related to each other, and determining who we don't want to do business with or where we have risk. Given the importance of registration as our starting point to understand who Selling Partners are and who is operating the account, this team also owns the registration seller experience and policies
We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We are looking for a Process Engineer with a passion for technology, innovation with analytical and communication skills. You will enjoy working with technology, and the ability to see your insights drive the creation of real tools and features for our operations teams, thereby, impacting customer experience and seller experience of merchants participating in our Marketplace on a regular basis. You will collaborate with Software Engineering, Data Science, Product Management, Program Management and Operations Teams to build a deeper understanding of operational performance and drive improvements which directly influence Amazon's bottom-line.
Basic Qualifications
- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in Python or Javascript
- Experience troubleshooting and debugging technical systems
- Experience with SQL databases (querying and analyzing)
Preferred Qualifications
- Experience with AWS, networks and operating systems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Support Engineer
Posted 5 days ago
Job Viewed
Job Description
Are you passionate about automation, designing processes, simplifying work and launching innovative products using technology?
We are looking for Process engineers who have the ability to deep dive into processes and invent and simplify with a high degree of ownership.
As a Process Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Selling Partner Identity Verification (SPIV) Organization to understand their business models and generate technical requirements supported by program technology. You will work cross-functionally with operations, product managers, software engineers, business analysts, data scientists and program managers on medium to large scale projects. In addition, you will develop ownership of process engineering processes to improve the product development lifecycle of Paramount workflows.
Key job responsibilities
- Engage with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps.
- Design, develop, test, launch and improve self-service software products such as Paramount workflows.
- Operate as a Subject Matter Expert on Amazon's internal authoring application and workflow engine to develop Paramount workflows.
- Engage with software development teams to understand and guide evolving program technology
- Understand and leverage Amazon technology and services
- Deep dive technical product or operational issues to propose and implement simple and effective solutions
- Develop efficient solutions through low and medium complexity code implementations, either by integrating existing APIs or creating new APIs to harness the capabilities of Large Language Models (LLMs).
- You persistently drive others to discover and resolve root cause when needed.
About the team
Selling Partner Identity Verification (SPIV) organization is focused on understanding and verifying exactly who we are doing business with (both vendors and sellers) and applying the right verification processes at every stage of their lifecycle. This includes identifying when/where identity changes take place (e.g., dormancy/reactivation, ownership changes, etc.) and re-verifying as needed, understanding which identities/entities are related to each other, and determining who we don't want to do business with or where we have risk. Given the importance of registration as our starting point to understand who Selling Partners are and who is operating the account, this team also owns the registration seller experience and policies
We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We are looking for a Process Engineer with a passion for technology, innovation with analytical and communication skills. You will enjoy working with technology, and the ability to see your insights drive the creation of real tools and features for our operations teams, thereby, impacting customer experience and seller experience of merchants participating in our Marketplace on a regular basis. You will collaborate with Software Engineering, Data Science, Product Management, Program Management and Operations Teams to build a deeper understanding of operational performance and drive improvements which directly influence Amazon's bottom-line.
Basic Qualifications
- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in Python or Javascript
- Experience troubleshooting and debugging technical systems
- Experience with SQL databases (querying and analyzing)
Preferred Qualifications
- Experience with AWS, networks and operating systems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Support Engineer
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Job Description
Job Title: Support Engineer (MS Teams)
Job Location: Hyderabad, India
Worksite: Work From Office
About WCT: WaferWire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data and AI solutions through Microsoft's technology stack. Our services include Strategic Consulting, Data/AI Estate Modernization, and Cloud Adoption Strategy. We excel in Solution Design encompassing Application, Data, and AI Modernization, as well as Infrastructure Planning and Migrations. Our Operational Readiness services ensure seamless DevOps, ML Ops, AI Ops, and Sec Ops implementation. We focus on Implementation and Deployment of modern applications, continuous Performance Optimization, and future-ready innovations in AI, ML, and security enhancements. Delivering from Redmond-WA, USA, Guadalajara, Mexico and Hyderabad, India, our scalable solutions cater precisely to diverse business requirements and multiple time zones (US time zone alignment).
About Project/Role:
We are seeking a skilled Support Engineer to manage helpdesk tickets for our customers.
Must have Experience on Microsoft teams Support
Responsibilities:
Knowledge of Office 365 technologies, particularly Microsoft Teams and apps in the Office Admin center. In-depth knowledge of Microsoft Teams features, functionalities, and best practices.
- Familiarity with Microsoft 365 and SharePoint integration with Teams.
- Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments.
- Experience working with network capture and analysis tools like Fiddler and Developer tools (Browser). Owning, investigating, and solving complex customer technical issues while acting as an advisor to the customer, collaborating within and across teams leveraging troubleshooting tools and practices.
- Engaging with Microsoft Engineering/Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
- Experience supporting the M365 suite of products and troubleshooting web and desktop apps. Updating the help-desk ticketing system to track, monitor, and resolve issues. Identifying issues that are logical in nature and escalating them to the appropriate team for resolution. Troubleshooting and owning customer issues from reporting to resolution.
- Diagnosing and troubleshooting system issues along with isolation of the issue.
- Following standard procedures for escalating to the appropriate feature teams as required.
- Managing multiple open issues and ensuring their successful completion.
- Documenting technical knowledge in FAQs and troubleshooting guides.
- Triaging and escalating new bugs from early ring customers.
- Verifying and rejecting bugs submitted by unknown sources. Monitoring and assigning emerging issues to the engineer for escalation.
- Using tools like Log Reader and Fiddler to troubleshoot and reproduce issues. Collaborating with cross-functional engineering and support teams.
- Participating in regular meetings to discuss the status of escalated bugs and new issues.
Required Qualifications:
- Proven experience as a Support Engineer or similar role. Strong problem-solving, debugging and troubleshooting skills.
- Good to have knowledge on Education tenant apps such as assignments, class notebooks and School data sync.
- Experience with ICM and Service Incident is preferred Excellent communication and customer service abilities.
- Familiarity with helpdesk ticketing systems and escalation procedures.
- Experience with tools like Log Reader, Fiddler and Browser Dev tools. Experience with appropriate extracting logs for Debugging (Desktop Logs, Network Logs, Web Logs) Experience with HTTP and HTTPS Request Code Experience with API requests and responses (Graph API is desirable)
Customer Support
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Job Title: Customer Support & Admin Specialist
Location: Remote (India-based preferred)
Hours: Full-Time | Monday–Friday 9am–6pm UK | Alternate Saturdays 9am–4pm
Company: PropertyLoop.co.uk
Salary: Competitive | Based on Experience
About the Role
We're PropertyLoop.co.uk, one of London's fastest-growing PropTech platforms, revolutionising the way people rent, buy, and sell homes. We're looking for an exceptional Customer Support & Admin Specialist to join our fully remote team.
This is not a call centre role — it's high-level, hands-on support across our lettings and sales operations. You'll handle complex queries, support estate agents and clients, manage contracts, and own high volumes of admin tasks. If you're detail-obsessed, a fast thinker, and thrive under pressure — we want you.
Key Responsibilities
- Respond to customer enquiries (email, live chat, phone, tickets) with speed and professionalism
- Manage tenancy and sales progress: contracts, payments, documentation, and compliance checks
- Liaise with landlords, tenants, agents, buyers and sellers — all with calm, clarity, and care
- Troubleshoot issues around maintenance, arrears, legal terms, and customer onboarding
- Keep workflows up-to-date across platforms like Excel, Stripe, HubSpot, and internal CRMs
Who We're Looking For
- Fluent in English (spoken and written) with impeccable grammar and tone
- Highly organised, proactive, and capable of handling a heavy admin workload
- Emotionally intelligent — calm under pressure, solution-oriented, and a clear communicator
- Tech-savvy — fast typing and confident navigating digital tools and CRMs
- Strong grasp of contracts, legal terms, or property workflows (a big plus)
- Remote setup ready: fast internet, noise-free space, webcam, and noise-cancelling headset
What You'll Get
- Full training and daily support
- Opportunity to grow within a fast-scaling UK tech company
- Work with a sharp, mission-driven team
- Real ownership and career progression
This Role Is Not For You If:
- You struggle with admin-heavy roles or multi-tasking
- You're looking for a relaxed, low-volume support job
- You cannot commit to UK hours or weekend shifts
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Support Associate
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Please note: Applications will be accepted only via this form →
About the job
Termgrid is building a new SaaS / Fintech category in the private debt markets. Our vertical-focused collaboration platform enables investment firms to streamline their debt financing workflows and gain strategic insights through a centralized transaction data hub.
The platform is currently used by 1100+ financial institutions and 25,000+ finance professionals worldwide. Some of the largest private equity investors (e.g., KKR, Apax) and leading institutions (e.g., Goldman Sachs, JP Morgan) rely on Termgrid to manage their most sensitive transactions.
We are seeking a Support Analyst to help deliver an exceptional client experience across our platform. You'll work closely with clients, understand their businesses, and ensure seamless use of our technology. This high-visibility role offers exposure to the leveraged finance markets across the US, Europe, and Asia.
Why should you consider Termgrid?
The Mission: Long term success for Termgrid would mean that we have fundamentally changed the way $2 trillion private debt markets function. It's an opportunity to put a dent in the universe by influencing one of the key drivers of economic growth
The Team: They say what matters most is who you work with. We are very fortunate to have a top-class founding/early team at Termgrid. Not only do we have seasoned founders building Termgrid, but also the team members bring with them over a decade of experience at financial powerhouse firms such as Providence Equity, Goldman Sachs and Citibank.
About the Role: We're looking for motivated, detail-oriented team members eager to take on high-impact roles as we grow. This is a unique opportunity to help shape our product, build relationships with top-tier clients, and contribute meaningfully from day one.
Responsibilities:
- Manage the ingestion and organization of client data across the Termgrid platform.
- Assist the Sales team by preparing client materials and addressing product-related inquiries.
- Create and maintain internal and external knowledge base articles.
- Collaborate closely with our Product and Engineering teams to enhance our offerings.
Requirements:
- Strong academic background with a degree in Finance, Business, Economics, or a related field.
- 2–3 years of experience in leveraged finance, investment banking, or private equity at a top-tier institution.
- Passion for delivering exceptional client experiences and earning that "wow" from users.
- Impeccable attention to detail and strong communication skills.
- Solid understanding of corporate and leveraged finance concepts (e.g., term loans, syndications, capital structure).
- High sense of ownership, systematic approach to work, and ability to prioritize effectively.
- Comfortable collaborating across multiple time zones (US, EU, and Asia).
If you're ready to make an impact and grow with us, we'd love to hear from you
Please apply here:
Technical Support
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Company: EasyControl
Industry: Mobile Device Management (MDM) & Unified Device Management (UDM)
Location: Remote (India)
Employment Type: Full-time / Remote
About EasyControlEasyControl is a global provider of Mobile Device Management (MDM) and Unified Device Management (UDM) solutions, helping enterprises remotely manage, secure, and monitor Android, iOS, and IoT devices across industries such as retail, logistics, education, and manufacturing.
Position OverviewWe are seeking a technically skilled and self-driven professional to join our global support and pre-sales team.
Candidates with prior MDM/EMM/UEM experience are strongly preferred.
You will collaborate with enterprise clients and internal teams to deliver high-quality technical support, product demonstrations, and deployment guidance for EasyControl's MDM/UDM solutions.
Key ResponsibilitiesPre-Sales Support
- Collaborate with sales and marketing teams to understand client needs and deliver tailored MDM/UDM solutions.
- Conduct online product demonstrations and presentations for enterprise customers.
Technical Support
- Provide remote technical assistance for product deployment, configuration, and troubleshooting.
- Collaborate with R&D teams to reproduce and resolve customer issues.
- Guide customers on product best practices and record feedback for continuous improvement.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 2+ years of experience in technical support or pre-sales for SaaS or enterprise software.
- Hands-on experience with MDM / EMM / UEM platforms (Android Enterprise, iOS MDM, etc.).
- Strong understanding of device configuration, remote management tools, and basic networking.
- Strong English communication and presentation skills (verbal and written).
- Ability to work independently and remotely across time zones.
- Experience with Android system configuration or device enrollment (QR code, Zero-touch, EMM).
- Familiarity with APIs, JSON, or command-line tools (adb).
- Remote-first culture with flexible hours.
- Competitive salary based on experience.
- Opportunity to grow in a fast-expanding global tech company.
- Work with a global MDM/UDM platform trusted by enterprises worldwide.
Support Specialist
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Hiring for Support Specialist | Long term Contract | Remote
Title: Support Specialist – Horizon VDI
Location: Remote in India
Duration: 12 months
Key Responsibilities
- Provide Level 1–3 support for Horizon VDI user issues, including session performance, access, printing, and profile-related incidents
- Create, maintain, and update golden images for various user groups, including application packaging, patching, and configuration
- Validate and troubleshoot application functionality within VDI sessions in partnership with application owners
Education:
- Preferred Certification(s): VMware Certified Professional – Desktop and Mobility (VCP-DTM).
Required Experience:
- 2+ years in IT support roles with at least 1 year supporting VDI environments
- Experience supporting VMware Horizon View (7.x or 8.x), including Connection Server, Composer, and Agent
- Experience with Windows desktop OS (Windows 10/11), Active Directory, and group policies
- Proficiency with tools like Horizon Administrator/Console, vSphere Client, and basic PowerShell scripting
Preferred Experience:
- 3+ years supporting end-user computing or VDI in enterprise environments
- Deep experience creating and maintaining golden images including app installs, optimizations, and Windows updates.
- Working knowledge of FSLogix, profile redirection, and user data management
- Experience integrating VDI with multi-factor authentication, antivirus, and DLP tools
- Familiarity with Jira or similar ticketing and ITSM platforms
- Experience collaborating with infrastructure teams on networking, DNS, storage, and security configurations for VDI
- Knowledge of monitoring tools (e.g., Horizon Help Desk Tool, vRealize Operations, ControlUp)
- Certifications such as VMware VCP-DTM, ITIL Foundation, or CompTIA A+ are highly desirable