Lean Agile Coach
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About Our Client
A globally focused shipping and terminal organisation, OUR CLIENT is continuing to drive an ambitious and complex change and transformational program to modernize the applications enabling the digital journey of its customers. Our client's strategy depends on a successful digital transformation.
Job Description
The Successful Applicant
A successful Lean Agile Coach should have:
LEAN Agile Coach
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LEAN Agile Coach
About Hapag-Lloyd
With a fleet of modern container ships and a Vessel Capacity 2.2 million TEU, as well as a Container Capacity 3.2 million TEU including one of the world’s largest and most modern reefer container fleets, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13. employees and offices in countries. Hapag-Lloyd has a container capacity of 11.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of liner services worldwide ensure fast and reliable connections between more than ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2. employees assigned to the Terminal & Infrastructure segment deal with terminal-related activities and provide complementary logistics services at selected locations.
THE IT ORGANISATION
A globally focused shipping and terminal organisation, Hapag-Lloyd is continuing to drive an ambitious and complex change and transformational program to modernize the applications enabling the digital journey of its customers.Hapag-Lloyd’s strategy depends on a successful digital transformation.
As such, the business is building competitive advantage through technology and digitising interaction with customers and its core operational processes. Against this backdrop, the Global One IT has amandate from the executive board to lead the technology transformation of Hapag-Lloyd.
This role is based in Chennai which has just recently been established as one of 3 global IT hubs for Hapag-Lloyd and will be the global IT development hub.
At Hapag-Lloyd , we’re not just doing Agile—we’re building a Lean and Agile , high-performing IT organization that delivers real value, fast. We’ve got the basics in place. Now we’re scaling what works—and cutting what doesn’t. That’s where you come in.
We’re looking for a Lean-Agile Coach who can roll up their sleeves and work hands-on with IT and product teams , while also coaching leaders to think differently. If you're passionate about flow, focus, and continuous improvement , and know how to apply LEAN thinking in Agile software delivery , this is your stage.
What You'll Do (For Real)
You Might Be a Fit If…
Why This Role?
Ready start driving real change? Join us.
EDUCATION & QUALIFICATION
·Bachelor’s or Master’s degree in computer science, Engineering, or related discipline
·English language – expert proficiency (additional languages are beneficial)
WHAT WE OFFER
Contact person
Prabhakaran Raja Share this jobProduction(Lean and Growth)
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**CTC - 12 LPA**
**Purpose**
To serve as a dedicated resource for Lean/GROWTTH (Get Rid Of Waste Through Team Harmony), driving continuous improvement and educating the organization on Lean principles.
**Key Responsibilities**
- **Leadership & Strategy**:
- Lead and support Lean/GROWTTH initiatives across the site.
- Act as an entrepreneur and change agent for Lean transformation.
- Drive Operational Excellence and promote Lean maturity.
- **Training & Facilitation**:
- Conduct Lean Basic training and facilitate kaizen events.
- Host external kaizen participants and communicate GROWTTH updates.
- Support employee certification via Qualification Matrix.
- **Project Execution**:
- Plan, execute, and follow up on Lean improvement activities.
- Track kaizen results and coordinate savings reporting.
- Identify and implement CAPEX projects aligned with Lean goals.
- **Performance Monitoring**:
- Analyze KPIs and conduct Value Stream Mapping.
- Consolidate evidence for RPA audits and document kaizen outcomes.
- **Safety & Compliance**:
- Conduct hazard identification, risk assessments, and root cause analysis.
- Ensure safety tours, briefings, committee participation, and legal compliance.
- Coordinate emergency response and mock drills.
**Scope**
- **Internal Interfaces**: CSS GROWTTH Management, CSS site managers, SSS management, department heads.
- **External Interfaces**: Customers.
**Qualifications & Experience**
- Proven project management, leadership, and training capabilities.
- Strong communication, negotiation, and facilitation skills.
- Experience in Lean problem-solving tools and change management.
- ERP (SAP) proficiency and MS Office skills.
- Fluent in English; German is a plus.
**Skills & Attributes**
- Entrepreneurial mindset with a passion for continuous improvement.
- Culturally aware and team-oriented.
- Technically sound with knowledge of legal, safety, and hazardous waste protocols.
- Capable of making sound business decisions under pressure.
**Job Types**: Full-time, Permanent
Pay: Up to ₹1,200,000.00 per year
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Expected Start Date: 26/09/2025
Senior Operational Excellence Coach
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Management Level
FEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide.
Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK.
EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.
Role Summary
Senior OpEx Coach will play a key role in driving a culture of continuous improvement within EQ Shareholder Services, ensuring high-quality customer outcomes. This role focuses on coaching team leaders and managers post-training, helping them implement OpEx tools to optimize resources, eliminate waste, and achieve measurable commercial benefits. With a strong data-driven approach, the coach will use analytical skills and models like GROW Coaching to identify root causes, prioritize improvements, and sustain change. A customer-focused mindset is essential, ensuring all improvements create real value. As part of a global team, this role supports a well-managed, high-performance environment that fosters service excellence.
Core Duties/Responsibilities:
To promote and embed OpEx tools and techniques to foster a culture of service excellence and continuous improvement. Through coaching, we support Leads and Managers in adopting and optimizing OpEx, providing regular feedback to drive sustainable change. We document best practices, tools, and processes, using data-driven solutions to enhance team-based problem-solving. By leveraging performance data, we identify opportunities, implement interventions, and ensure long-term benefits are realized.
Detail the day-to-day responsibilities and key outputs of the role starting with the most important/most frequent
To coach and mentor team leaders and managers to enhance client and customer experiences, eliminate waste, and remove failure demand. Through 1:1 and group coaching, we guide them in applying OpEx tools, supporting their journey to Institute of Leadership accreditation.
To develop best practices in daily huddles and visual management, providing regular feedback to sustain OpEx routines like structured weeks, capacity planning, skills matrices, and training plans. By training managers in time-tracking tools, we help optimize productivity and integrate data into capacity planning.
To coach teams to identify waste, improve quality, and streamline processes, building a continuous improvement pipeline tracked through issues and opportunities logs. Additionally, we train leaders in problem-solving, facilitate workshops, and ensure action plans drive measurable improvements.
Supporting Lead Coaches and the Head of OpEx, we contribute to collateral development and track progress in embedding OpEx ways of working
Skills, Capabilities and Attributes
Detail with bullet points (not in a table) the experience, capabilities, behaviours & skills/attributes (plus education or qualifications if critical to the role) that will be required to perform the role. Only list the key ones, should not be an exhaustive list
The successful candidate will demonstrate the following experience, skills, and behaviours:
Continuous Improvement accreditation/qualifications such as a Lean Six Sigma Green or Black Belt
Patient, encouraging and empathetic, yet able to challenge coaches to step out of their comfort zones to learn and adopt new ways of working. You will be coaching to develop coaches competence & adoption.
Persistence to work through coaches concerns and to overcome challenges.
Developing data analysis skills and competence in the use of excel to analyse large data sets and present data graphically. You will be learning how to articulate quantifiable benefits, calculating time and cost savings.
Opportunity to build skills in presenting and running training courses, with a view to running refresher training courses, face-to-face and virtually.
Benefits:
Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:
31 days + 9 bank holidays (UK)
Comprehensive Medical Assurance cover
Two-way cab transport for staff working in UK & US shift
Maternity leave of 6 months full pay, 10days paid paternity leave
Accidental & Life cover 3 times of concerned CTC
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.
Lean 6 Sigma Black Belt
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Career Area:
Strategy
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Description:
We are seeking a highly skilled and motivated 6 Sigma CPI (Continuous Process Improvement) Project Leader to join our team. The ideal candidate will have a strong background in the DMAIC (Define, Measure, Analyse, Improve, Control) 6 Sigma process, with expertise in failure analysis, root cause analysis, project and validation planning. This role requires exceptional collaboration skills to work effectively with diverse, global cross-functional teams, including design control, suppliers, facilities, and product support.
Key Responsibilities:
- Lead and manage 8-10 projects per year, with the ability to handle 6-7 projects simultaneously, depending on complexity.
- Utilize the DMAIC 6 Sigma methodology to drive permanent corrective actions into production and into service parts.
- Conduct thorough failure analysis and root cause analysis to identify and address process inefficiencies.
- Develop and execute project and validation plans to ensure successful project outcomes.
- Apply critical thinking and analytical skills to confirm root causes and implement effective solutions.
- Foster strong collaboration and communication among cross-functional team members to achieve project objectives.
- Deliver successful projects meeting project velocity, effectiveness and communication metrics.
Qualifications:
- Proven experience in leading 6 Sigma projects, with a strong understanding of the DMAIC process.
- Demonstrated ability to manage multiple projects simultaneously and deliver results within deadlines.
- Excellent collaboration and communication skills to work effectively with diverse, cross-functional teams.
- Strong analytical and problem-solving skills, with the ability to conduct failure and root cause analysis.
- Experience in project and validation planning to ensure successful project execution.
- Certification in 6 Sigma (Green Belt, Black Belt, or Master Black Belt) is preferred.
Preferred Background in EIC (Engine Installation and colling), HYI(Hydraulic integration installation and ELI (Electrical installation)
Skills:
- DMAIC 6 Sigma process
- Failure analysis
- Root cause analysis
- Project and validation planning
- Cross-functional team collaboration
- Critical thinking and analysis
- Project management, including escalation
Personal Attributes:
- Highly organized and detail-oriented
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Proactive and results-driven mindset
- Ability to thrive in a fast-paced and dynamic environment
Skill Descriptors
Active Learning: Understanding the necessity for continuous personal growth and learning; ability to gauge one's strengths, limitations and interests accurately, and use this knowledge for purposes of performance effectiveness self-development.
- Explains lessons learned from mistakes and failures as well as successes.
- Maintains network of contacts within own unit.
- Identifies and explains own strengths and development needs.
- Makes use of journals, associations, and conferences in own professional specialty.
- Learns new concepts, processes and tools related to own immediate responsibilities.
Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
- Approaches a situation or problem by defining the problem or issue and determining its significance.
- Makes a systematic comparison of two or more alternative solutions.
- Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns.
- Identifies the major forces, events and people impacting and impacted by the situation at hand.
- Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.
Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
- Develops basic persuasive arguments.
- Discusses organizational culture around providing input on decisions.
- Uses active listening skills and probing techniques to surface opportunities to influence.
- Identifies who the decision makers are and how they receive information.
- Regularly presents ideas or suggestions to associates in persuasive terms.
Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
- Identifies project management tools and requirements within own function.
- Describes the key objectives, phases and deliverables of a current project.
- Explains the concepts of phase, activity, task, and deliverable.
- Gives examples of critical paths in projects.
Six Sigma Methodology: Knowledge of the concepts of six sigma DMAIC (Define, Measure, Analyze, Improve and Control) methodology; ability to use the methodology to improve the manufacturing processes and control the improvements by eliminating root causes.
- Analyzes business priorities for selecting potential critical metrics.
- Uses tools (e.g. trend charts, Pareto charts, sigma conversion chart) to measure historical performance.
- Researches important causes that have an impact on quality and customer satisfaction with the use of statistical tools.
- Resolves routine problems in a cost effective manner.
- Reports deviances from process improvements.
Relocation is available for this position.
Posting Dates:
September 1, September 11, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community.
Senior Manager – Lean Digital Transformation
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Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Senior Manager – Lean Digital Transformation
This role allows you to build and implement the digital transformation strategy/framework, provides an avenue to drive end-to-end solutions and demonstrate internal and external multi-function perspective to customize solutions for our clients
Responsibilities
Main responsibilities will include:
Drive continuous improvement initiatives within HR operations using Lean methodologies.
Analyse existing HR processes (payroll, onboarding, compliance, etc.) to identify and eliminate inefficiencies.
dentify process improvement opportunities by conducting VSM, Gemba and floor walks
onduct Lean Action Workouts, Kaizen events together with Operations and Customers
reate roadmaps for transformation and Lean Initiatives and work closely with Business Leaders for realization of the same
eading and delivering Lean Digital projects that improve end-to-end processes HR processes and driving significant business impact for customers
orking closely with HR Operations and Functional Teams to identify process defects, conduct root cause analysis and implement process improvements & digital solutions across the business or organization
onducting Quality Awareness and Lean Trainings within the organization
artner with HR Operations Leaders to drive Lean Agenda for the organisation
Qualifications we seek in you!
Minimum qualifications/Skills:
• Proven experience in HR process optimization (e.g., onboarding, payroll, employee lifecycle, compliance).
• Demonstrated expertise in client relations, multiple & complex stakeholder management
• Familiarity with HRIS platforms (e.g., SAP SuccessFactors, Workday, Oracle HCM)
• Strong Consulting, relationship management and facilitation skills including the ability to listen and ask the right questions to understand the business problem, analyse and provide meaningful insights.
• Problem solving skills with analytical bent of mind
• Ability to multitask with aggressive deadlines
• Proficiency with spoken and written English
• Influencing, Persuasion and presentation skills
• Project management skills
Preferred qualifications/Skills
• Rich relevant experience in HRO domain with increasing accountability
• Hands on knowledge and certification in various improvement framework (LEAN)
• Expert level knowledge of various data collection and analysis tools
• Experience managing complex process improvement projects, including undertaking operational assessments and operating model design using Lean.
• Excellent problem-solving abilities and innovative approach with attention to details, ability to work simultaneously on multiple tasks
Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Lean 6 Sigma Black Belt
Posted today
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Strategy
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Key Responsibilities**:
- Lead and manage 8-10 projects per year, with the ability to handle 6-7 projects simultaneously, depending on complexity.
- Utilize the DMAIC 6 Sigma methodology to drive permanent corrective actions into production and into service parts.
- Conduct thorough failure analysis and root cause analysis to identify and address process inefficiencies.
- Develop and execute project and validation plans to ensure successful project outcomes.
- Foster strong collaboration and communication among cross-functional team members to achieve project objectives.
- Deliver successful projects meeting project velocity, effectiveness and communication metrics.
**Qualifications**:
- Proven experience in leading 6 Sigma projects, with a strong understanding of the DMAIC process.
- Demonstrated ability to manage multiple projects simultaneously and deliver results within deadlines.
- Excellent collaboration and communication skills to work effectively with diverse, cross-functional teams.
- Strong analytical and problem-solving skills, with the ability to conduct failure and root cause analysis.
- Experience in project and validation planning to ensure successful project execution.
- Certification in 6 Sigma (Green Belt, Black Belt, or Master Black Belt) is preferred.
Preferred Background in EIC (Engine Installation and colling), HYI(Hydraulic integration installation and ELI (Electrical installation)
**Skills**:
- DMAIC 6 Sigma process
- Failure analysis
- Root cause analysis
- Project and validation planning
- Cross-functional team collaboration
- Critical thinking and analysis
- Project management, including escalation
**Personal Attributes**:
- Highly organized and detail-oriented
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Proactive and results-driven mindset
- Ability to thrive in a fast-paced and dynamic environment
Skill Descriptors
Active Learning: Understanding the necessity for continuous personal growth and learning; ability to gauge one's strengths, limitations and interests accurately, and use this knowledge for purposes of performance effectiveness self-development.
- Explains lessons learned from mistakes and failures as well as successes.
- Maintains network of contacts within own unit.
- Identifies and explains own strengths and development needs.
- Makes use of journals, associations, and conferences in own professional specialty.
- Learns new concepts, processes and tools related to own immediate responsibilities.
Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
- Approaches a situation or problem by defining the problem or issue and determining its significance.
- Makes a systematic comparison of two or more alternative solutions.
- Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns.
- Identifies the major forces, events and people impacting and impacted by the situation at hand.
- Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.
Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
- Develops basic persuasive arguments.
- Discusses organizational culture around providing input on decisions.
- Uses active listening skills and probing techniques to surface opportunities to influence.
- Identifies who the decision makers are and how they receive information.
- Regularly presents ideas or suggestions to associates in persuasive terms.
Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
- Identifies project management tools and requirements within own function.
- Describes the key objectives, phases and deliverables of a current project.
- Explains the concepts of phase, activity, task, and deliverable.
- Gives examples of critical paths in projects.
Six Sigma Methodology: Knowledge of the concepts of six sigma DMAIC (Define, Measure, Analyze, Improve and Control) methodology; ability to use the methodology to improve the manufacturing processes and control the improvements by eliminat
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Six Sigma
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Develop, Deploy and Monitor Plant/Site wise 6 Sigma objectives
- Further improve the Six Sigma culture at IMG region
- Ensure Standardization ; Training, Projects Closure and Metric reporting & Automation knowledge for developing innovation projects
- Facilitate the horizontal deployment of 6 Sigma key projects across the region
Qualifications:
Bachelor Degree in Engineering or related discipline
Master Black Belt L1 ( Preferable MBB L2)/ Black Belt certified with 4 projects completed.
- Manufacturing operation experience (Prefer)
- Data Analytics skill – Preferably – Power BI, Aletryx, Microsoft Office & Macro - VBA
Leadership
Functional / Technical
- Ability to lead and coach IMG plant team in 6-Sigma
Experience in 6-Sigma field (3 years min)
- Excellent co-ordination and communication skills in English
Preferred Minitab usage for Statistical Analysis
- Global perspective, cultural awareness & sensitivity
Manufacturing or engineering experience will be helpful
Ability to travel regionally and globally
Computer system skills (windows, office, web)
- Data Analytics skill
Roles & Responsibilities:
- Lead for 6 sigma IMG Manufacturing operations
- Drive utilization of 6 Sigma towards process excellence to achieve business objectives as per SQDCPMEL
- Represent IMG 6-Sigma at Global Current Model Quality Alignment, 6-Sigma and Steering Team meetings
- SME assistance to various locations with respect to Six Sigma process, technical inputs including DMAIC tools application.
- Manage the deployment of 6-Sigma in IMG region along with respective Deployment Directors
- Plan 6 Sigma BB and MBB trainings
- Mentor Mega Black Belt Projects
- Support the 6 Sigma Certification
- Support Plant and Skill team MBBs, as required, in GB/BB Projects review
- Facilitate GB/BB/Project Champion trainings
- Organize and Mentor BB Exam, as required
- Ensure MBB availability at respective locations
- Lead IMG 6-Sigma governance process
- Organize and teach Black Belt and Green Belt courses for the plant to support training needs
- Ensure 6 Sigma understanding in the Plant by training the 100% of GSR personnel and Team Leaders as Green Belts
- Coordinate and prepare Black Belt candidates on the certification process.
- Coach and mentor Black Belts to use 6 Sigma tools properly and to complete projects
- Ensure that 6 Sigma projects focus on internal and external indicators priorities that are Plant controllable
- Promote the 6 Sigma use and alignment with Plant main Suppliers
- Provide liaison within and between other business unit locations on best practices and 6 Sigma knowledge
- Run 6 Sigma 'Kaizen' projects to support the resolution of significant issues
- Use transactional 6 Sigma approach for improving the business in all areas of the Production System
Lean- Site Continuous Improvement Leader (Oragadam)
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Join Us as a Lean – Site Continuous Improvement Leader
Location: Oragadam, TN
Industry: Automotive
Experience Level: 12–15 Years
Education: Bachelor’s Degree or Equivalent
Are you a change agent with a passion for lean thinking and operational excellence? Do you thrive in environments where continuous improvement is embedded in the culture—not just the process? If you're ready to lead transformation at the site level, we want to hear from you.
Six Sigma Black Belt
Posted today
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Job Description
Role & responsibilities:
Job Summary: We are seeking a highly skilled Six Sigma Black Belt professional with deep expertise in payroll process improvement. The ideal candidate will lead and manage process improvement initiatives specifically within our payroll department, utilizing Lean Six Sigma methodologies to enhance efficiency, accuracy, and compliance.
Process Improvement:
- Lead Six Sigma projects aimed at streamlining payroll processes, reducing cycle
times, and minimizing errors.
- Apply DMAIC (Define, Measure, Analyze, Improve, Control) methodology to identify
and eliminate inefficiencies in payroll operations.
- Develop and implement process documentation, SOPs, and training programs for
payroll procedures.
- Data Analysis and Reporting:
- Collect and analyze payroll data to identify trends, root causes of issues, and areas for
improvement.
- Establish and monitor key performance indicators (KPIs) related to payroll accuracy,
timeliness, and compliance.
- Report findings and progress to senior management, recommending actionable
improvements.
- Automation and Technology Integration:
- Collaborate with IT and payroll teams to integrate automation tools and technologies
that enhance payroll processing.
- Evaluate and implement software solutions to improve data accuracy and reduce
manual workload.
- Compliance and Risk Management:
- Ensure payroll processes comply with internal policies and external regulations,
including tax laws and labor standards.
- Conduct regular audits and risk assessments to identify and mitigate potential
compliance issues.
- Training and Mentorship:
- Provide training and mentorship to payroll team members on Six Sigma tools and
techniques.
- Foster a culture of continuous improvement within the payroll department.
Qualifications:
• Bachelor's degree in Business Administration, Finance, HR, or a related field; Master's degree
preferred.
- Certified Six Sigma Black Belt (CSSBB) or equivalent certification.
- Minimum of 5 years of experience in process improvement with a focus on payroll operations.
- Strong analytical and problem-solving skills.
- Excellent communication and presentation skills.
- Ability to work collaboratively with cross-functional teams.
- Proficiency in data analysis and statistical tools (e.g., Minitab, Excel).
- In-depth knowledge of payroll processes, systems, and regulations.
Preferred Skills:
- Experience in payroll or HR-related industries.
- Project management experience.
- Strong leadership and mentoring abilities.
- Ability to manage multiple projects simultaneously.