Assistant Logistics Manager
Posted 5 days ago
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Job Description
Job Title: Assistant Manager – Logistics
Department: Logistics
Location: Chattarpur, Delhi
Job Type: Full-Time
Job Purpose: To lead and manage the logistics operations team, ensuring efficient performance in courier partner management, NDR handling, TAT compliance, invoice reconciliation, and reporting. The Manager – Logistics Operations will oversee team members like Team leads or Executives (drive operational improvements, ensure SLA adherence, and implement strategic logistics solutions.
Key Responsibilities:
Team & Performance Management
• Lead and supervise logistics operations and Executives.
• Set clear goals and KPIs in line with company strategy; monitor progress and guide team members.
• Conduct performance reviews and support team for development and training.
Courier Partner & Delivery Oversight
• Oversee courier partner performance, ensuring monthly and consolidated reports are prepared and reviewed.
• Maintain high delivery success rates by managing escalations, Non-Delivery Reports (NDRs), and stuck shipments effectively.
• Evaluate and onboard new courier partners, ensuring alignment with cost and performance benchmarks.
Finance & Reconciliation Oversight
• Supervise invoice processing, freight reconciliation, and dispute management.
• Ensure timely approval, forwarding to accounts, and COD remittance tracking.
• Collaborate with Finance for compliance with SLAs and audit readiness.
Reporting & Analysis
• Review and validate courier performance and logistics efficiency reports prepared by the team.
• Present consolidated operational performance data to senior management with improvement recommendations.
Requirements:
Education:
• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field (MBA or B.Tech preferred).
Experience:
• Minimum 3–4 years of experience in logistics or supply chain operations, with at least 2 years in a managerial capacity.
Skills:
• Strong leadership and team management skills.
• In-depth knowledge of logistics software (WMS, TMS, ERP platforms such as Clickpost, Vinculum, SAP).
• Strong analytical, decision-making, and reporting skills.
• Proven track record in SLA and vendor performance management.
• Excellent communication and cross-functional collaboration abilities
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