Business Management - Analyst

Bengaluru, Karnataka JPMorgan Chase & Co.

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Job Description

You are a strategic thinker passionate about driving solutions in Business Management. You have found the right team.

As a Business Management Analyst within the Business Management team, you will optimize business performance by promoting key initiatives and acting as a trusted advisor to Business/Group Heads. You will be responsible for identifying, escalating, and mitigating business risks, providing high responsiveness to executive ad-hoc requests, and organizing complex information strategically. You will coordinate team activities, maintain internal resources, and participate in collaborative initiatives to continually improve business processes.

Job Responsibilities:

  • Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis
  • Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques. Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards
  • Communicate effectively with key business partners to understand projects and drive next steps
  • Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions
  • Collect and maintain internal resources and documentation on collaboration sites, like SharePoint
  • Participate in collaborative initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes
  • Required qualifications, capabilities, and skills:

  • Bachelor’s degree in Business, Finance, Economics, or other related area
  • Proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders. Attention to detail is a must with continuous focus on design excellence
  • Excellent organization and project management skills
  • Ability to articulate and demonstrate thoughtful rationale in design decisions
  • Intermediate-level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables)
  • Self-motivated, tenacious and able to work with high degree of independence
  • Excellent written and oral communication skills
  • Highly motivated self-starter with excellent time management/prioritization skills
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    Business Management - Vice President

    Bengaluru, Karnataka JPMorgan Chase & Co.

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    Job Description

    You are a strategic thinker passionate about driving solutions in Business Manager. You have found the right team.

    As the Business Management - Vice President within the WLS Operations team, you will be a strategic thinker passionate about promoting solutions. You will optimize business performance by promoting key initiatives, analyze financial performance, implement new business strategies, and advise senior leaders on key decisions. You will also represent the business in internal and external working groups, develop impactful presentations, and provide reporting and analytics support. This role offers the opportunity to work in a fast-paced, entrepreneurial environment, collaborating with a range of internal stakeholders.

    Job Responsibilities 

  • Optimize business performance by driving key initiatives within the operations team to resolve diverse problems identified by the WLS Operations team. 
  • Analyze financial performance, including budgeting and productivity initiatives, and drive their implementation.
  • Implement new business strategies, strategic initiatives, or platforms, ensuring alignment with department and support groups.
  • Advise and influence senior leaders on key business decisions and major change initiatives.
  • Represent the business in respective internal and external working groups.
  • Develop high-impact presentations for internal and external stakeholders.
  • Execute creative analyses and provide insights to identify issues and formulate recommendations.
  • Provide reporting and analytics support for key projects and programs, including Executive packs.
  • Deliver reporting, metrics, and scorecards support.
  • Manage local administrative requirements and assist in pursuing seat-sharing strategies to improve efficiency.
  • Required qualifications, skills and capabilities

  • Hold a bachelor's degree with at least 5+ years of proven Project/Business Management experience, including the use of project plans and issue logs, Experience in status reporting (project status, risks, issues, change controls, action items)
  • Excellent infographic / visualization skills, Ability to work with cross-functional teams and interact with all staff levels, Ability to be flexible, follow tight deadlines, organize and prioritize work in order to support concurrent projects
  • Strong skills in Microsoft Suite (. Word, Excel, PowerPoint, Visio, and Project) required, as well as the ability to use web-based technology
  • Results-oriented self-starter who can lead efforts with minimal direction
  • Highly adaptable with an ability to multi-task, prioritize and escalate appropriately in a fast-paced environment
  • Excellent written/verbal communication and presentation skills - the ability to convey complex information simply and clearly to senior business leaders
  • Preferred qualifications, skills and capabilities 

  • Tableau / SharePoint skills are good to have.
  • Influence and lead conversations effectively with stakeholders.
  • Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management.
  • Cultivate strong interpersonal and communication skills for domain learning.
  • Apply analytical thinking and problem-solving skills to challenges.
  • Understand product lifecycle and area product management.
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    Technology Business Management Analyst, SAP Ariba, Bangalore, India (Hybrid)

    Bengaluru, Karnataka Ralph Lauren

    Posted today

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    Job Description

    Job Details

    Company Description
    Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. Our journey is one of constant movement, evolution and innovation. See what's exciting our teams now! (1) (1) | (2) (2) At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. References Visible links 1. 2. Overview
    The SAP Ariba Analyst contributing towards the support and development of procurement applications using SAP Ariba and SAP MM Technology. Based in Bangalore, India, this analyst role will be working in partnership with technical resources on the Ariba and SAP teams, responsible for development, unit testing and documentation of enhancements and day to day support activities and new implementation projects within the SAP Ariba Technology. As a Ralph Lauren Ariba Analyst, you will be a part of a growing community that is Global in scope and operates across all of Ralph Lauren's regions & application disciplines

    Essential Duties & Responsibilities

    •Support Source to Pay projects that require technology solutions in further enablement of efficiency, productivity, enhanced capability in line with the business roadmap.
    •Business process analysis, requirement gathering, process re-engineering and Ariba functional design and solutioning.
    •Ability to handle day to day Ariba production issues, problem tickets and change requests.
    •Assume responsibility and provide solutioning for any cross functional issues or enhancements.
    •Perform and test Ariba configurations to ensure desired results are achieved.
    •Identify the areas for business process improvement and establish effective and efficient system processes to support
    •Acts as liaison between business and technical team for troubleshooting, business process mapping and system enhancements
    •Acting as a subject matter expert for design, configure, test, debug and document Ariba process workflows
    •Participate in system and integration testing and production go live activities
    •Contribute towards best practices for CoE to optimize development efforts

    Experience, Skills & Knowledge

    •Experience in implementing Ariba technologies, specifically Ariba P2P, Invoicing Pro, Spend Analysis, e-Forms, Ariba Contracting, rules and exception workflows
    •Experience and Functional knowledge of the procurement Source-to-Pay life cycle, Technical knowledge of the Ariba infrastructure and integration layers
    •Experience with upstream and downstream modules of SAP Ariba On-Demand application
    •Exposure to Ariba Open ICS tool
    •Experience in translating business requirements into Ariba solutions
    •Experience with SAP Materials Management module
    •Must have the ability to work in a global delivery model
    •Demonstrates ability to communicate with multiple IT domains
    •Demonstrates ability to support multiple projects and tasks on an aggressive timeline
    •Good to have S4 Hana hands on experience
    •Hands on experience for CIG integration for troubleshooting the support issues

    This advertiser has chosen not to accept applicants from your region.

    Technology Business Management Analyst, SAP Ariba, Bangalore, India (Hybrid)

    Bengaluru, Karnataka Ralph Lauren

    Posted today

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    Job Description

    Position Overview

    The SAP Ariba Analyst contributing towards the support and development of procurement applications using SAP Ariba and SAP MM Technology.Based in Bangalore, India, this analyst role will be working in partnership with technical resources on the Ariba and SAP teams, responsible for development, unit testing and documentation of enhancements and day to day support activities and new implementation projects within the SAP Ariba Technology. As a Ralph Lauren Ariba Analyst, you will be a part of a growing community that is Global in scope and operates across all of Ralph Lauren’s regions & application disciplines

    Essential Duties & Responsibilities

    •Support Source to Pay projects that require technology solutions in further enablement of efficiency, productivity, enhanced capability in line with the business roadmap.•Business process analysis, requirement gathering, process re-engineering and Ariba functional design and solutioning.•Ability to handle day to day Ariba production issues, problem tickets and change requests.•Assume responsibility and provide solutioning for any cross functional issues or enhancements.•Perform and test Ariba configurations to ensure desired results are achieved.•Identify the areas for business process improvement and establish effective and efficient system processes to support•Acts as liaison between business and technical team for troubleshooting, business process mapping and system enhancements•Acting as a subject matter expert for design, configure, test, debug and document Ariba process workflows•Participate in system and integration testing and production go live activities•Contribute towards best practices for CoE to optimize development efforts

    Experience, Skills & Knowledge

    •Experience in implementing Ariba technologies, specifically Ariba P2P, Invoicing Pro, Spend Analysis, e-Forms, Ariba Contracting, rules and exception workflows•Experience and Functional knowledge of the procurement Source-to-Pay life cycle, Technical knowledge of the Ariba infrastructure and integration layers•Experience with upstream and downstream modules of SAP Ariba On-Demand application•Exposure to Ariba Open ICS tool•Experience in translating business requirements into Ariba solutions•Experience with SAP Materials Management module•Must have the ability to work in a global delivery model•Demonstrates ability to communicate with multiple IT domains•Demonstrates ability to support multiple projects and tasks on an aggressive timeline•Good to have S4 Hana hands on experience•Hands on experience for CIG integration for troubleshooting the support issues
    This advertiser has chosen not to accept applicants from your region.

    Required IBDP Business Management teacher in Sarjapur ,Bangalore - ( Job ID - 20815)

    560087 Bangalore City, Karnataka EducoHire

    Posted 19 days ago

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    Job Description

    Permanent
    Job Title: IBDP Business Management Teacher Location: Sarjapur,BangaloreSalary: 1lacs-1.10lacs

     Role :

    As our IBDP Business Management Teacher , you will:

    Deliver engaging, concept-driven IBDP Business Management lessons.Design and implement inquiry-based , interdisciplinary curriculum experiences.Supervise student research, innovation projects, and support entrepreneurial ventures. Collaborate with peers to refine curriculum and integrate emerging global/business trends.

    Educational qualifications:

    A Master’s , MBA , or Ph.D. in Business, Management, or a related field.Proven IBDP Business Management teaching experience —you understand inquiry-driven learning and IB assessment.Exceptional communication , classroom management , and the ability to integrate technology into your teaching.A creative , student-centric , and entrepreneurial mindset—someone empowered to rethink learning.

    Interested candidates can send their resume on  or whatsapp on

    RequirementsRequirements : A Master’s , MBA , or Ph.D. in Business, Management, or a related field.Proven IBDP Business Management teaching experience —you understand inquiry-driven learning and IB assessment.Exceptional communication , classroom management , and the ability to integrate technology into your teaching.A creative , student-centric , and entrepreneurial mindset—someone empowered to rethink learning.

    Interested candidates can send their resume on  or whatsapp on

    BenefitsBenefits: • Child concession after 1 year, with partial admission fee waiver• Free transportation depending on availability of seat and route• Subsidized meals Plan- Rs 50 per day including breakfast & lunch• Medical insurance- 2 lakhs of hospitalized• Working hours: 7:40 am to 2:30 pm (Wednesdays till 4:00 pm)• Saturdays off (except for online classes from Grade 8 onwards)
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    Sr Warehouse Management Business Analyst

    Bengaluru, Karnataka Kimberly-Clark

    Posted today

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    Job Description

    Description

    You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results. You want to be part of a performance culture dedicated to building technology for a purpose that matters. You want to work in an environment that promotes sustainability, inclusion, wellbeing, and career development. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

    In this role, you will:

  • The Digital Technology Solutions (DTS) organization is seeking an experienced Business Analyst (BA) for a role on the Warehouse Management team (WMS). This team supports and develops solutions for Kimberly-Clark’s warehouse management systems in the region. The team focuses on delivering business value via process and system enhancements, projects, and support.

  • Leads and delivers the analysis, design, configuration, customization, testing, deployment and support for applications within the warehouse management business process area.

  • Functional leader of medium to large projects for a specific business capability. Accountabilities across multiple functional and technical areas with wide range of complexity.

  • Proactive analysis of business processes and identification of innovative ways to use technology to address near term business needs which includes identifying these opportunities, reviewing and obtaining a disposition decision from the appropriate business client, assessing the fit of these opportunities into current initiatives, or including the opportunity in future demand

  • Participates with Business resources to establish requirements for the implementation of changes in the business process.

  • As part of this team, the WMS BA will be responsible for integrating business, information, and technology architecture to create solutions for the relevant business capability area and in some cases, cross capability areas.

  • Focus on cost savings, business growth, as well as connecting with partners and customers.

  • Accountabilities across multiple functional and technical analytical areas with wide range of complexity. Leader of medium to complex projects for a specific business capability or across multiple capabilities.

  • Translates non-functional and functional requirements into end-to-end analytical solution designs, ensuring solution aligns with business goals and processes, uses and provides enterprise information consistently, integrates effectively with other applications and supports a common application environment.

  • Collaborates with other BA and Enterprise Architecture to make sure that solutions fit within enterprise context and aims for standardization of solutions across K-C’s application landscape.

  • Coordinates medium to complex WMS / EWM implementations while leading design variances based upon business needs.

  • Coordinates engagements with vendors as they relate to evaluation, design and delivery of business capabilities. Contributes to the evaluation and selection of software product standards.

  • About Us

    Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

    At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

    Led by Purpose. Driven by You.

    About You

    You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
    You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

    In one of our technical roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

  • A minimum of 3 years of applied IT experience.

  • SAP experience in Supply Chain related modules (SD, MM, LE, PP, SCM).

  • Strong analytical and problem-solving skills

  • Strong communication skills

  • Possess strong leadership skills and exhibit creative thinking to be able to come up with inventive solutions to solve business challenges.

  • Comfortable consulting with resources from other disciplines and effective at working across multiple organizational boundaries Preferred Qualifications:

  • SAP functional and configuration knowledge of the SAP’s extended warehouse management (EWM) or Warehouse Management (WM) processes.

  • Knowledge of SAP user exits, BAPI’s, and BADI’s.

  • Knowledge of ABAP concepts and ability to debug.

  • Experience working in a virtual team across distance (remote), cultures and time zones, in a matrix with multiple reporting lines. Role Skills/Competencies:

  • Business analysis: Investigates operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems and identifies options for consideration. Identifies potential benefits, and available options for consideration. Works with clients/users in defining acceptance tests.

  • Business risk management: Carries out risk assessment within a defined functional or technical area of business. Uses consistent processes for identifying potential risk events, quantifying and documenting the probability of occurrence and the impact on the business. Refers to domain experts for guidance on specialized areas of risk, such as architecture and environment. Co-ordinates the development of countermeasures and contingency plans.

  • Requirements Definition and Management: Facilitates scoping and business priority-setting for change initiatives of medium size and complexity. Contributes to selection of the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to source. Discovers and analyses requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate. Obtains formal agreement by stakeholders and recipients to scope and requirements and establishes a base-line on which delivery of a solution can commence. Manages requests for and the application of changes to base-lined requirements. Identifies the impact on business requirements of interim (e.g. migration) scenarios as well as the required end position.

  • To Be Considered

    Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

    In the meantime, please check out the .

    And finally, the fine print….

    Primary Location

    IT Centre Bengaluru GDTC

    Additional Locations

    Worker Type

    Employee

    Worker Sub-Type

    Regular

    Time Type

    Full time
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    IT Service Management Business Process Analyst

    Bengaluru, Karnataka ExxonMobil Corporation

    Posted today

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    Job Description

    What you will do

  • Define, maintain, and communicate IT Service Management (ITSM) policies and guardrails
  • Actively monitor health of ITIL/ITSM processes and define improvement opportunities.
  • Define/translate process requirements to user stories for ServiceNow ITSM system for development/implementation.
  • Develop implementation strategy and design requirements to enable new functionality in ServiceNow.
  • Engagement with key stakeholders to ensure ServiceNow is used effectively to meet their strategic objectives.
  • SME for Incident, Change, Request, and Problem management use of ServiceNow for the corporation
  • Interaction with ServiceNow vendor to understand new functionality, report new issues, or request enhancements.
  • Provide training for ITIL/ITSM processes and related use of ServiceNow ITSM system for global participants.
  • About You

    Skills and Qualifications
     

  • , BCA, BBA or any computer application related degrees or relevant
  • 1 to 3 years of equivalent work experience in ITIL or ITSM’
  • Familiarity with incident, change, and request usage. ITIL or ServiceNow training not required but beneficial.
  • Background in IT operations (FI or applications).
  • Strong communication skills - The success of ITSM practices corporate wide rely on effective communication of the benefits, risk consequences, and applicability.
  • Strong MOC skills in order to coordinate changes to processes and system usage across EMIT and in some cases business users.
  • UX knowledge and experience – beneficial for the process and interface/portal design/update.
  • Familiarity with incident, change, and request usage. ITIL or ServiceNow training not required but beneficial.
  • Background in IT operations
  • ITIL, Change Management 

  • Preferred Qualifications/ Experience
     

  • Strong communication skills - The success of ITSM practices corporate wide rely on effective communication of the benefits, risk consequences, and applicability.
  • UX knowledge and experience – beneficial for the process and interface/portal design/update.
  • Your benefits

    An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: 

  • Competitive compensation 
  • Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits 
  • Retirement benefits 
  • Global networking & cross-functional opportunities
  • Annual vacations & holidays
  • Day care assistance program
  • Training and development program
  • Tuition assistance program
  • Workplace flexibility policy
  • Relocation program
  • Transportation facility
  • Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company’s eligibility guidelines.

    Stay connected with us

  • Learn more about ExxonMobil in India, visit and .
  • Follow us on and
  • Like us on 
  • Subscribe our channel at
  • EEO Statement

    This advertiser has chosen not to accept applicants from your region.
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    About the latest Management roles Jobs in Bengaluru !

    Senior Manager, Business Development (Bid Management)

    Bengaluru, Karnataka QBurst

    Posted today

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    Job Description

    Experience10 - 15 yrs

    Location

  • India - Trivandrum
  • India - Cochin
  • India - Calicut
  • India - Koratty
  • India - Chennai
  • India - Bangalore
  • India - Noida
  • We are seeking an experienced Bid Manager to own and manage the end-to-end bid lifecycle, driving high-quality, compliant, and timely responses to RFPs, RFIs, and other client opportunities.

    Responsibilities:
  • Own and manage the complete bid lifecycle, including qualification, planning, response document preparation, submission, and post-submission activities.
  • Facilitate bid/no-bid decisions in collaboration with BU/Sales leadership and key stakeholders.
  • Analyze RFP requirements and coordinate with solution architects and subject matter experts to gather necessary inputs.
  • Lead cross-functional bid teams, streamlining inputs, ensuring alignment, and maintaining timelines.
  • Organize and facilitate bid meetings, track bid status, and communicate updates, risks, and escalations to BU leadership.
  • Ensure compliance with all bid requirements, obtaining necessary internal approvals before submission.
  • Track and report on bid outcomes, maintain bid quality metrics, and manage a knowledge base of reusable bid content for efficiency in future responses.
  • Requirements:
  • Proven experience in bid management, proposal coordination, or pre-sales within IT/technology services or similar industries.
  • Strong understanding of the RFP/RFI process, proposal writing, and documentation standards.
  • Ability to manage multiple bids simultaneously, ensuring quality and timeliness.
  • Excellent stakeholder management, communication, and collaboration skills.
  • Proficiency in MS Office Suite, collaboration tools, and bid/proposal management software.
  • Strong attention to detail and ability to work under tight deadlines.
  • This advertiser has chosen not to accept applicants from your region.

    IT Service Management Business Process Analyst

    Bengaluru, Karnataka ExxonMobil

    Posted today

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    Job Description

    About us

    At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.

    The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. 

    We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why  and how we can work together .

    ExxonMobil’s affiliates in India

    ExxonMobil’s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region.

    ExxonMobil’s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.

    ExxonMobil’s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities.

    The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil’s operations around the globe.

    ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework.

    To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India .

    What role you will play in our team

    Responsible for ensuring strong understanding of and adherence to IT Service Management/ITIL processes across EMIT.  Work closely with stakeholders to expand the adoption of Incident, Change, Request, and Problem Management and achieve full value from ServiceNow capabilities.  End to end planning and stewardship of rolling out new ServiceNow module capabilities. ServiceNow is emerging as a key IT ERP system and will be involved in multiple projects to facilitate GBS and other corporate strategies.

    What you will do

    • Define, maintain, and communicate IT Service Management (ITSM) policies and guardrails
    • Actively monitor health of ITIL/ITSM processes and define improvement opportunities.
    • Define/translate process requirements to user stories for ServiceNow ITSM system for development/implementation.
    • Develop implementation strategy and design requirements to enable new functionality in ServiceNow.  
    • Engagement with key stakeholders to ensure ServiceNow is used effectively to meet their strategic objectives.  
    • SME for Incident, Change, Request, and Problem management use of ServiceNow for the corporation
    • Interaction with ServiceNow vendor to understand new functionality, report new issues, or request enhancements.
    • Provide training for ITIL/ITSM processes and related use of ServiceNow ITSM system for global participants.

    About You

    Skills and Qualifications
     

    • B.S, BCA, BBA or any computer application related degrees or relevant
    • 1 to 3 years of equivalent work experience in ITIL or ITSM’
    • Familiarity with incident, change, and request usage.  ITIL or ServiceNow training not required but beneficial.
    • Background in IT operations (FI or applications).
    • Strong communication skills - The success of ITSM practices corporate wide rely on effective communication of the benefits, risk consequences, and applicability.
    • Strong MOC skills in order to coordinate changes to processes and system usage across EMIT and in some cases business users.
    • UX knowledge and experience – beneficial for the process and interface/portal design/update.
    • Familiarity with incident, change, and request usage.  ITIL or ServiceNow training not required but beneficial.
    • Background in IT operations
    • ITIL, Change Management 

    Preferred Qualifications/ Experience
     

    • Strong communication skills - The success of ITSM practices corporate wide rely on effective communication of the benefits, risk consequences, and applicability.
    • UX knowledge and experience – beneficial for the process and interface/portal design/update.

    Your benefits

    An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: 

    • Competitive compensation 
    • Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits 
    • Retirement benefits 
    • Global networking & cross-functional opportunities
    • Annual vacations & holidays
    • Day care assistance program
    • Training and development program
    • Tuition assistance program
    • Workplace flexibility policy
    • Relocation program
    • Transportation facility

    Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company’s eligibility guidelines.

    Stay connected with us

    EEO Statement

    ExxonMobil is an Equal Opportunity Employer:

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status.

    Business solicitation and recruiting scams

    ExxonMobil does not use recruiting or placement agencies that charge candidates an advance fee of any kind (e.g., placement fees, immigration processing fees, etc.). Follow the LINK to understand more about recruitment scams in the name of ExxonMobil.

    Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.

    Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

    Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. 

    Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

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    13. volunteer_activism Charity & Voluntary
    14. science Chemical Engineering
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    17. clean_hands Cleaning & Sanitation
    18. diversity_3 Community & Social Care
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    20. brush Creative & Digital
    21. currency_bitcoin Crypto & Blockchain
    22. support_agent Customer Service & Helpdesk
    23. medical_services Dental
    24. medical_services Driving & Transport
    25. medical_services E Commerce & Social Media
    26. school Education & Teaching
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    28. bolt Energy
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    30. gavel Government & Non Profit
    31. emoji_events Graduate
    32. health_and_safety Healthcare
    33. beach_access Hospitality & Tourism
    34. groups Human Resources
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    38. policy Insurance
    39. code IT & Software
    40. gavel Legal
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    43. supervisor_account Management
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    48. perm_media Media & PR
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    52. medical_services Nursing
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    54. biotech Pharmaceutical
    55. checklist_rtl Project Management
    56. shopping_bag Purchasing
    57. home_work Real Estate
    58. person_search Recruitment Consultancy
    59. store Retail
    60. point_of_sale Sales
    61. science Scientific Research & Development
    62. wifi Telecoms
    63. psychology Therapy
    64. pets Veterinary
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