11 Management Roles jobs in Indore

Hiring For USA based Multinational Company

We are seeking a highly skilled and detail-oriented CRM Business Analyst to join our team. In this role, you will serve as a bridge between business stakeholders and the technical team to ensure that our CRM solutions meet business needs and drive customer success. You will work closely with marketing, sales, customer service, and IT teams to define CRM requirements, optimize processes, and deliver impactful solutions to enhance customer relationships and business performance.

• Collaborate with business stakeholders to understand CRM needs, goals, and processes across sales, marketing, and customer service teams.
• Document and prioritize business requirements, ensuring alignment with CRM objectives.
• Define system features, workflows, and business processes, ensuring they are mapped to CRM capabilities.
• Work with technical teams to configure and customize CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot) based on business requirements.
• Provide recommendations on CRM best practices and tools that optimize customer relationship management and drive business growth.
• Monitor CRM performance and identify areas for improvement in functionality, usability, and integration.
• Analyze and streamline existing customer-related processes, identifying bottlenecks, inefficiencies, and opportunities for automation.
• Work closely with functional teams (sales, marketing, customer service) to ensure the CRM solution supports and enhances day-to-day operations.
• Develop workflows, process maps, and user stories for CRM implementation or updates.
• Analyze CRM data to provide actionable insights into customer behavior, sales trends, marketing effectiveness, and customer satisfaction.
• Design and develop dashboards, reports, and performance metrics for stakeholders.
• Support data quality initiatives and ensure CRM data integrity, accuracy, and consistency.
• Provide training and ongoing support for CRM users across different departments.
• Create user manuals, training materials, and best practice guides for CRM users.
• Troubleshoot CRM-related issues and provide timely solutions to end-users.
• Manage CRM-related projects, from requirements gathering to implementation and go-live, ensuring timelines, budgets, and resources are effectively managed.
• Collaborate with project managers, developers, and other team members to ensure successful project execution.
• Perform user acceptance testing (UAT) to ensure new features meet business needs and function as expected.

• Partner with senior leadership to develop and execute integrated talent management strategies that support business growth and organizational effectiveness.
• Oversee the talent acquisition process, ensuring the recruitment of top talent and a positive candidate experience.
• Design and implement robust performance management systems, including goal setting, regular feedback, and performance reviews.
• Develop and manage succession planning programs to identify and cultivate future leaders within the organization.
• Create and deliver comprehensive learning and development initiatives to enhance employee skills and career progression.
• Drive employee engagement strategies, conducting surveys, analyzing feedback, and implementing action plans to foster a positive work environment.
• Provide expert HR guidance and support to designated business units on all talent-related matters.
• Ensure compliance with labor laws and HR best practices across all talent management processes.
• Leverage HR analytics and metrics to measure the effectiveness of talent initiatives and inform strategic decisions.
• Stay abreast of current HR trends and best practices in talent management and organizational development.

• Master's degree in Human Resources Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in Human Resources, with a strong focus on talent management and HR business partnering.
• Demonstrated experience in developing and implementing successful talent acquisition, performance management, and succession planning programs.
• Proven ability to partner effectively with senior leadership and influence stakeholders.
• Strong understanding of HR laws, regulations, and best practices.
• Exceptional analytical, problem-solving, and strategic thinking skills.
• Excellent communication, interpersonal, and coaching abilities.
• Proficiency in HRIS systems and talent management software.
• Ability to manage multiple priorities and projects in a remote, fast-paced environment.
• Strong facilitation and presentation skills.

• Partner with business leaders to understand talent needs and develop strategic HR solutions.
• Oversee and enhance the performance management process, ensuring fairness and effectiveness.
• Develop and implement robust succession planning frameworks to identify and cultivate future leaders.
• Design and deliver comprehensive learning and development programs to foster employee growth.
• Drive initiatives to improve employee engagement and foster a positive organizational culture.
• Conduct needs assessments and implement HR programs that address business challenges.
• Advise on employee relations issues, conflict resolution, and disciplinary actions.
• Analyze HR data and metrics to provide insights and recommendations to leadership.
• Ensure compliance with all labor laws and company policies.
• Champion diversity, equity, and inclusion initiatives within the workforce.

• Master's degree in Human Resources, Business Administration, or a related field.
• Minimum of 5-7 years of progressive experience in HR, with a strong emphasis on talent management and HR business partnering.
• Proven track record of successfully implementing talent management strategies.
• In-depth knowledge of HR best practices, employment law, and compensation & benefits.
• Excellent interpersonal, communication, and consulting skills.
• Demonstrated ability to influence and build relationships at all levels of the organization.
• Strong analytical and problem-solving abilities, with a data-driven approach.
• Experience with HRIS systems and other HR technologies.
• Ability to manage multiple priorities and work effectively in a dynamic environment.
• Relevant HR certifications (e.g., SHRM-CP, SHRM-SCP) are highly desirable.

• Serve as a strategic HR partner to designated business units, understanding their needs and aligning talent initiatives.
• Develop and implement comprehensive talent management strategies, including workforce planning, talent acquisition, performance management, and succession planning.
• Collaborate with HR specialists to design and deliver effective employee development programs and learning initiatives.
• Advise business leaders on organizational design, change management, and employee relations matters.
• Drive employee engagement initiatives and promote a positive and inclusive workplace culture.
• Analyze HR data and metrics to provide insights and recommendations for improving talent processes and outcomes.
• Ensure compliance with all relevant labor laws and company policies.
• Support the performance review process, including goal setting, feedback delivery, and performance improvement plans.
• Facilitate talent review discussions and identify high-potential employees.
• Partner with compensation and benefits teams to ensure competitive and equitable reward strategies.

• Master's degree in Human Resources, Business Administration, or a related field.
• Minimum of 7-10 years of progressive experience in Human Resources, with a significant focus on Talent Management and HR Business Partnering.
• Proven track record in developing and implementing successful talent management programs.
• Strong understanding of HR best practices, employment law, and organizational development principles.
• Excellent analytical, problem-solving, and strategic thinking skills.
• Exceptional communication, influencing, and stakeholder management abilities.
• Experience working in a remote or distributed team environment is essential.
• Proficiency in HRIS systems and HR analytics tools.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Professional HR certification (e.g., SHRM-SCP, HRCI) is a plus.

• Serve as a strategic HR partner to assigned business units, providing guidance on all HR-related matters.
• Develop and execute talent management strategies, including workforce planning, succession planning, and leadership development.
• Oversee and manage the performance management cycle, ensuring fairness, consistency, and alignment with business objectives.
• Drive employee engagement initiatives to foster a positive and inclusive workplace culture.
• Manage and resolve complex employee relations issues, conducting investigations as needed and ensuring compliance with labor laws.
• Advise and coach managers on HR policies, procedures, and best practices.
• Collaborate with the HR team to ensure the effective delivery of HR services across the employee lifecycle.
• Analyze HR metrics and data to identify trends, provide insights, and recommend improvements.
• Stay current with evolving HR legislation and best practices, ensuring organizational compliance.
• Champion diversity, equity, and inclusion initiatives within the organization.

• Master's degree in Human Resources, Business Administration, or a related field.
• Minimum of 6-8 years of progressive HR experience, with a significant focus on HR Business Partnering.
• Proven expertise in talent management, performance management, and employee relations.
• Strong understanding of Indian labor laws and HR regulations.
• Excellent communication, interpersonal, and influencing skills, with the ability to build rapport remotely.
• Demonstrated ability to develop and implement HR strategies that align with business goals.
• Experience with HRIS systems and HR analytics.
• Strong problem-solving and conflict resolution skills.
• Ability to work independently and manage multiple priorities in a remote setting.
• Professional certifications such as SHRM-CP or SHRM-SCP are a plus.