2530 Management jobs in Surat
Area Sales Manager, Hospital Sales
Surat, Gujarat
BD (Becton, Dickinson and Company)
Posted 7 days ago
Job Viewed
Job Description
**Job Description Summary**
The main purpose of this position is to grow the business by having continuous engagement at top hospitals in the territory
creating demand for the medical products through personal contacts with key users, influencers, and education.
**Job Description**
+ Cover institution and customers (doctors, nurses, paramedics, retailers & distributors) as defined
+ Promote product range as peer norms.
+ Build and maintain relationships with all customers through an effective contact program with users, influencers and procurement agents
+ Handle all customer complaints satisfactorily.
+ Gather market information on competitor activities, trends & practices and communicate them in a timely manner to Sales Manager - Hospital Sales and the concerned Marketing Managers.
+ Ensure that orders generated from institutions are supplied on time and in full (quantity & range).
+ Identify market opportunities and communicate it to Sales Manager - Hospital Sales and the concerned Marketing Manager
+ Organize, conduct in service workshops and train users on BD products.
+ Manage distributors / retailers on aspects of stock planning, claim settlement and pricing
+ Ensure that collections are made as per agreed norms from institutions where BD makes direct supplies.
+ Coordinate on a regular basis with other Medical System members on information sharing and communicating the same to relevant members in BD.
+ Identify tender/rate contract opportunities on institutions under coverage and ensure timely communication to sales manager- Hospital Sales and make submissions or same in a timely and proper manner.
+ Grow sales in area of influence by selecting and developing approved new accounts. Broadening the product range/volume in the existing customer base.
+ Achieve targets as agreed with the Regional Sales Manager.
+ Maintain MIS in the agreed formats for
+ Customer Profiling / Prospecting
+ Must Call list updation / field reporting
+ Secondary sales statement and monitoring
**Unique Knowledge & Skills**
+ Persuasive Communication Skills
+ Presentation and negotiation Skills
+ Analytical Problem Solving
+ Product Knowledge
**BD SUCCESS FACTORS**
+ Customer Orientation
+ Result Orientation
**Contacts (Internal & External)**
**Internal**
+ Branch Managers
+ Regional Sales Manager
+ ASM - Distributor Sales
+ Regional Commercial Manager / Executive
+ Product Specialists - DHC
+ Marketing / Product Manager - Medical Systems
+ Other Business Associates
**External**
+ Doctors, Nurses, Paramedics
+ Purchase Officers
+ Retailers, Distributors, Hospital Suppliers
+ Infection Control Specialists
Required Skills
Optional Skills
.
**Primary Work Location**
IND Ahmedabad - Regus
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
The main purpose of this position is to grow the business by having continuous engagement at top hospitals in the territory
creating demand for the medical products through personal contacts with key users, influencers, and education.
**Job Description**
+ Cover institution and customers (doctors, nurses, paramedics, retailers & distributors) as defined
+ Promote product range as peer norms.
+ Build and maintain relationships with all customers through an effective contact program with users, influencers and procurement agents
+ Handle all customer complaints satisfactorily.
+ Gather market information on competitor activities, trends & practices and communicate them in a timely manner to Sales Manager - Hospital Sales and the concerned Marketing Managers.
+ Ensure that orders generated from institutions are supplied on time and in full (quantity & range).
+ Identify market opportunities and communicate it to Sales Manager - Hospital Sales and the concerned Marketing Manager
+ Organize, conduct in service workshops and train users on BD products.
+ Manage distributors / retailers on aspects of stock planning, claim settlement and pricing
+ Ensure that collections are made as per agreed norms from institutions where BD makes direct supplies.
+ Coordinate on a regular basis with other Medical System members on information sharing and communicating the same to relevant members in BD.
+ Identify tender/rate contract opportunities on institutions under coverage and ensure timely communication to sales manager- Hospital Sales and make submissions or same in a timely and proper manner.
+ Grow sales in area of influence by selecting and developing approved new accounts. Broadening the product range/volume in the existing customer base.
+ Achieve targets as agreed with the Regional Sales Manager.
+ Maintain MIS in the agreed formats for
+ Customer Profiling / Prospecting
+ Must Call list updation / field reporting
+ Secondary sales statement and monitoring
**Unique Knowledge & Skills**
+ Persuasive Communication Skills
+ Presentation and negotiation Skills
+ Analytical Problem Solving
+ Product Knowledge
**BD SUCCESS FACTORS**
+ Customer Orientation
+ Result Orientation
**Contacts (Internal & External)**
**Internal**
+ Branch Managers
+ Regional Sales Manager
+ ASM - Distributor Sales
+ Regional Commercial Manager / Executive
+ Product Specialists - DHC
+ Marketing / Product Manager - Medical Systems
+ Other Business Associates
**External**
+ Doctors, Nurses, Paramedics
+ Purchase Officers
+ Retailers, Distributors, Hospital Suppliers
+ Infection Control Specialists
Required Skills
Optional Skills
.
**Primary Work Location**
IND Ahmedabad - Regus
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
This advertiser has chosen not to accept applicants from your region.
0
IT Manager
Surat, Gujarat
Marriott
Posted 12 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Information Technology
**Location** Le Méridien Surat, Dumas Road Magdalla Circle, Surat, Gujarat, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
As a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives. Position is responsible to the property for all technology planning, decision-making, implementation, and maintenance. May interfaces with vendors, owners, Executive Committee and property staff.
**CANDIDATE PROFILE**
**Education and Experience**
- BS/BA or equivalent work experience. Additionally, 2-4 years experience in like position.
- Previous experience in IR Global Field Services or Marriott Systems Support desirable.
- System-related professional certifications desired.
**CORE WORK ACTIVITIES**
**Ensuring Client Technology Needs are Met**
- Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Monitors, ensures and manages the acquisition and maintenance of property based systems.
- Analyzes information, identifies current and potential problems and proposes solutions.
- Maintains, inspects and repairs equipment.
- Inspects and ensures the maintenance of the equipment or the environment.
- Ensures that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
- Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.
- Ensures solutions are consistent with the client's needs and brand specific IR environment.
- Administers and maintains mail and email.
- Maintains inventories and manages IT hardware/software.
- Provides Internet support and maintenance (if applicable)
- Provides cable management support.
- Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.
- Consults on specific application issues or hardware/software problems.
- Provides feedback to Lodging IR on application functional performance and system performance.
**Managing Projects and Policies**
- Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Monitors processes and evaluates information according to SOP and LSOP requirements.
- Enforces IR policies and standards protecting company hardware, software and other resources at the property.
- Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.
**Maintaining Information Systems and Technology Goals**
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.
- Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.
- Ensures problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.
- Ensures proper asset management.
- Performs on-site monitoring of all projects.
- Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.
**Demonstrating and Applying Information Resources Knowledge**
- Keeps up-to-date technically and applies new knowledge to your job.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Provides technical expertise and support.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.
- Manages vendors for property IT requirements functioning as escalation point for problem resolution.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Information Technology
**Location** Le Méridien Surat, Dumas Road Magdalla Circle, Surat, Gujarat, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
As a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives. Position is responsible to the property for all technology planning, decision-making, implementation, and maintenance. May interfaces with vendors, owners, Executive Committee and property staff.
**CANDIDATE PROFILE**
**Education and Experience**
- BS/BA or equivalent work experience. Additionally, 2-4 years experience in like position.
- Previous experience in IR Global Field Services or Marriott Systems Support desirable.
- System-related professional certifications desired.
**CORE WORK ACTIVITIES**
**Ensuring Client Technology Needs are Met**
- Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Monitors, ensures and manages the acquisition and maintenance of property based systems.
- Analyzes information, identifies current and potential problems and proposes solutions.
- Maintains, inspects and repairs equipment.
- Inspects and ensures the maintenance of the equipment or the environment.
- Ensures that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
- Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.
- Ensures solutions are consistent with the client's needs and brand specific IR environment.
- Administers and maintains mail and email.
- Maintains inventories and manages IT hardware/software.
- Provides Internet support and maintenance (if applicable)
- Provides cable management support.
- Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.
- Consults on specific application issues or hardware/software problems.
- Provides feedback to Lodging IR on application functional performance and system performance.
**Managing Projects and Policies**
- Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Monitors processes and evaluates information according to SOP and LSOP requirements.
- Enforces IR policies and standards protecting company hardware, software and other resources at the property.
- Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.
**Maintaining Information Systems and Technology Goals**
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.
- Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.
- Ensures problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.
- Ensures proper asset management.
- Performs on-site monitoring of all projects.
- Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.
**Demonstrating and Applying Information Resources Knowledge**
- Keeps up-to-date technically and applies new knowledge to your job.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Provides technical expertise and support.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.
- Manages vendors for property IT requirements functioning as escalation point for problem resolution.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
1
Director-Operations
Surat, Gujarat
Marriott
Posted 12 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Le Méridien Surat, Dumas Road Magdalla Circle, Surat, Gujarat, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Profitability**
- Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
- Analyzes service issues and identifies trends.
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
**Managing Revenue Goals**
- Monitors hotel operations sales performance against budget.
- Reviews reports and financial statements to determine hotel operations performance against budget.
- Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
- Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
**Leading Operations and Department Teams**
- Champions the brand's service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.
- Develops systems to enable employees to understand guest satisfaction results.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
**Managing the Guest Experience**
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Responds to and handles guest problems and complaints.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.
**Managing and Conducting Human Resources Activities**
- Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
- Ensures employees are treated fairly and equitably.
- Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).
- Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
- Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
- Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Le Méridien Surat, Dumas Road Magdalla Circle, Surat, Gujarat, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Profitability**
- Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
- Analyzes service issues and identifies trends.
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
**Managing Revenue Goals**
- Monitors hotel operations sales performance against budget.
- Reviews reports and financial statements to determine hotel operations performance against budget.
- Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
- Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
**Leading Operations and Department Teams**
- Champions the brand's service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.
- Develops systems to enable employees to understand guest satisfaction results.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
**Managing the Guest Experience**
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Responds to and handles guest problems and complaints.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.
**Managing and Conducting Human Resources Activities**
- Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
- Ensures employees are treated fairly and equitably.
- Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).
- Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
- Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
- Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
2
General Manager- Le Méridien Surat
Surat, Gujarat
Marriott
Posted 12 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Property Leadership
**Location** Le Méridien Surat, Dumas Road Magdalla Circle, Surat, Gujarat, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, finance and accounting, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, finance and accounting, or related professional area.
**Preferred:**
- General Manager experience in limited or full-service property.
- Ability and willingness to work flexible hours including weekends, holidays and late nights.
- Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
**JOB SPECIFIC TASKS**
**Business Strategy Development**
Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel's business strategies; translates Marriott global strategic plan into one that can be executed on property.
**Business Strategy Execution**
Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.
**Sales and Marketing**
Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.
**Talent Management and Organizational Capability**
Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.
**Business Information Analysis**
Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.
**Employee and Labor Relations**
Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees ("open door policy"); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.
**Revenue Management**
Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel's positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.
**Owner Relations**
Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.
**Customer and Public Relations Management**
Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity ("PR buzz").
**Company/Brand Policy, Procedures, and Standards Compliance**
Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Property Leadership
**Location** Le Méridien Surat, Dumas Road Magdalla Circle, Surat, Gujarat, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, finance and accounting, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, finance and accounting, or related professional area.
**Preferred:**
- General Manager experience in limited or full-service property.
- Ability and willingness to work flexible hours including weekends, holidays and late nights.
- Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
**JOB SPECIFIC TASKS**
**Business Strategy Development**
Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel's business strategies; translates Marriott global strategic plan into one that can be executed on property.
**Business Strategy Execution**
Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.
**Sales and Marketing**
Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.
**Talent Management and Organizational Capability**
Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.
**Business Information Analysis**
Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.
**Employee and Labor Relations**
Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees ("open door policy"); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.
**Revenue Management**
Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel's positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.
**Owner Relations**
Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.
**Customer and Public Relations Management**
Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity ("PR buzz").
**Company/Brand Policy, Procedures, and Standards Compliance**
Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
3
ACES Manager Sort Center, Middle Mile ACES
Surat, Gujarat
Amazon
Posted 12 days ago
Job Viewed
Job Description
Description
DESCRIPTION
Job summary
Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
This is your chance to make history.
Key job responsibilities
Business Area: Operations
Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good.
ACES Manager
ACES managers are focused on supporting Sort Centers (SCs) improvements made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills to the SCs, support SC launches, support SC Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the SCs.
The process owner's mission is to help SCs succeed in scaling operations whilst meeting performance commitments through working hard and smart to strengthen standardization, by developing process improvement leaders with dive-deep process skills, by running and coordinating the top business efforts/projects and by supporting mechanisms generating a daily Kaizen culture of continuous root cause elimination, such as implementing improvements resulting from abnormalities identified in standard work initiatives.
Responsibilities:
The ACES manager will be supporting a SCs in a region. He/She will be working with site leadership to
· Deploy the SC Benchmarking processes which have been adapted for India to train ops leaders and establish sustainable mechanism in INSCs.
· Use the PDCA methodology to drive small scale improvements in processes
· Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
· Sustain roll out of CI essentials and Kaizen essentials training to managers.
· Align with WW ACES attempt to use "Amazonian terminology for ACES tools". Develop robust systems and train operators to drive the value we expect Area Organization and Area Readiness
NA
Key job responsibilities
ACES Manager
ACES managers are focused on supporting Sort Centers (SCs) improvements made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills to the SCs, support SC launches, support SC Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the SCs.
The process owner's mission is to help SCs succeed in scaling operations whilst meeting performance commitments through working hard and smart to strengthen standardization, by developing process improvement leaders with dive-deep process skills, by running and coordinating the top business efforts/projects and by supporting mechanisms generating a daily Kaizen culture of continuous root cause elimination, such as implementing improvements resulting from abnormalities identified in standard work initiatives.
Responsibilities:
The ACES manager will be supporting a SCs in a region. He/She will be working with site leadership to
· Deploy the SC Benchmarking processes which have been adapted for India to train ops leaders and establish sustainable mechanism in INSCs.
· Use the PDCA methodology to drive small scale improvements in processes
· Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
· Sustain roll out of CI essentials and Kaizen essentials training to managers.
· Align with WW ACES attempt to use "Amazonian terminology for ACES tools". Develop robust systems and train operators to drive the value we expect Area Organization and Area Readiness
NA
A day in the life
The ACES manager will be supporting a SCs in a region. He/She will be working with site leadership to
· Deploy the SC Benchmarking processes which have been adapted for India to train ops leaders and establish sustainable mechanism in INSCs.
· Use the PDCA methodology to drive small scale improvements in processes
· Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
· Sustain roll out of CI essentials and Kaizen essentials training to managers.
· Align with WW ACES attempt to use "Amazonian terminology for ACES tools". Develop robust systems and train operators to drive the value we expect Area Organization and Area Readiness
About the team
About the team
Business Area: Operations
Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good.
Basic Qualifications
Preferred Qualifications
- Knowledge of local language will be an advantage
- Prior experience in handling contingent workforce would be an added advantage.
- Excellent communication and presentation skills
- Ability to influence and partner with different levels of the organization to achieve results.
- Strong business and HR acumen, including strong problem solving skills, critical thinking, and analysis.
- Strong understanding of Labor related laws and statutes.
- Prior experience in a manufacturing, warehousing, pharmaceutical or automotive would be ideal
- Should be proficient in using MS Office, Excel and data related tools.
Preferred Qualifications
Preferred Qualifications
Knowledge of local language will be an advantage
Prior experience in handling contingent workforce would be an added advantage.
Excellent communication and presentation skills
Ability to influence and partner with different levels of the organization to achieve results.
Strong business and HR acumen, including strong problem solving skills, critical thinking, and analysis.
Strong understanding of Labor related laws and statutes.
Prior experience in a manufacturing, warehousing, pharmaceutical or automotive would be ideal
Should be proficient in using MS Office, Excel and data related tools.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
DESCRIPTION
Job summary
Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
This is your chance to make history.
Key job responsibilities
Business Area: Operations
Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good.
ACES Manager
ACES managers are focused on supporting Sort Centers (SCs) improvements made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills to the SCs, support SC launches, support SC Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the SCs.
The process owner's mission is to help SCs succeed in scaling operations whilst meeting performance commitments through working hard and smart to strengthen standardization, by developing process improvement leaders with dive-deep process skills, by running and coordinating the top business efforts/projects and by supporting mechanisms generating a daily Kaizen culture of continuous root cause elimination, such as implementing improvements resulting from abnormalities identified in standard work initiatives.
Responsibilities:
The ACES manager will be supporting a SCs in a region. He/She will be working with site leadership to
· Deploy the SC Benchmarking processes which have been adapted for India to train ops leaders and establish sustainable mechanism in INSCs.
· Use the PDCA methodology to drive small scale improvements in processes
· Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
· Sustain roll out of CI essentials and Kaizen essentials training to managers.
· Align with WW ACES attempt to use "Amazonian terminology for ACES tools". Develop robust systems and train operators to drive the value we expect Area Organization and Area Readiness
NA
Key job responsibilities
ACES Manager
ACES managers are focused on supporting Sort Centers (SCs) improvements made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills to the SCs, support SC launches, support SC Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the SCs.
The process owner's mission is to help SCs succeed in scaling operations whilst meeting performance commitments through working hard and smart to strengthen standardization, by developing process improvement leaders with dive-deep process skills, by running and coordinating the top business efforts/projects and by supporting mechanisms generating a daily Kaizen culture of continuous root cause elimination, such as implementing improvements resulting from abnormalities identified in standard work initiatives.
Responsibilities:
The ACES manager will be supporting a SCs in a region. He/She will be working with site leadership to
· Deploy the SC Benchmarking processes which have been adapted for India to train ops leaders and establish sustainable mechanism in INSCs.
· Use the PDCA methodology to drive small scale improvements in processes
· Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
· Sustain roll out of CI essentials and Kaizen essentials training to managers.
· Align with WW ACES attempt to use "Amazonian terminology for ACES tools". Develop robust systems and train operators to drive the value we expect Area Organization and Area Readiness
NA
A day in the life
The ACES manager will be supporting a SCs in a region. He/She will be working with site leadership to
· Deploy the SC Benchmarking processes which have been adapted for India to train ops leaders and establish sustainable mechanism in INSCs.
· Use the PDCA methodology to drive small scale improvements in processes
· Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
· Sustain roll out of CI essentials and Kaizen essentials training to managers.
· Align with WW ACES attempt to use "Amazonian terminology for ACES tools". Develop robust systems and train operators to drive the value we expect Area Organization and Area Readiness
About the team
About the team
Business Area: Operations
Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good.
Basic Qualifications
Preferred Qualifications
- Knowledge of local language will be an advantage
- Prior experience in handling contingent workforce would be an added advantage.
- Excellent communication and presentation skills
- Ability to influence and partner with different levels of the organization to achieve results.
- Strong business and HR acumen, including strong problem solving skills, critical thinking, and analysis.
- Strong understanding of Labor related laws and statutes.
- Prior experience in a manufacturing, warehousing, pharmaceutical or automotive would be ideal
- Should be proficient in using MS Office, Excel and data related tools.
Preferred Qualifications
Preferred Qualifications
Knowledge of local language will be an advantage
Prior experience in handling contingent workforce would be an added advantage.
Excellent communication and presentation skills
Ability to influence and partner with different levels of the organization to achieve results.
Strong business and HR acumen, including strong problem solving skills, critical thinking, and analysis.
Strong understanding of Labor related laws and statutes.
Prior experience in a manufacturing, warehousing, pharmaceutical or automotive would be ideal
Should be proficient in using MS Office, Excel and data related tools.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
4
Office Manager
Surat, Gujarat
Brilliance.com
Posted today
Job Viewed
Job Description
Location: Surat, Gujarat (In-person)
Salary: ₹60,000 – ₹80,000/month (gross)
Schedule: 5-day workweek | Schedule may vary | Overnight shift (aligned with U.S. EST hours)
About the Role
We are seeking a reliable and proactive Office Manager to ensure the smooth day-to-day operations of our workplace. This role is perfect for someone highly organized, solution-oriented, and eager to support both colleagues and management in creating an efficient and positive work environment.
Responsibilities
- Ensure company policies and safety standards are followed
- Assist coworkers and managers with daily operational needs
- Collaborate with HR and Finance teams on employee paperwork and documentation
- Manage office supplies and maintain stock (coffee, tea, paper, stationery, etc.)
- Handle minor repair tasks or coordinate with external service providers when needed
Requirements
- Strong organizational and multitasking skills
- Ability to take initiative and work independently
- Proficiency with Google Workspace or Microsoft Office
- Solution-oriented mindset and willingness to help others
- Communicative level of spoken and written English
- Prior office management or administrative experience (preferred, but not required)
Why Join Us
- Job Security – Over 35 years in business and still growing
- Career Growth – Learn, grow, and advance in the luxury e-commerce industry
Work Location
On-site: Office 901-902, Rio Empire, Opp. Pal RTO, Surat, Gujarat
This advertiser has chosen not to accept applicants from your region.
5
Growth Manager
Surat, Gujarat
Glazer Games
Posted 3 days ago
Job Viewed
Job Description
Position: Growth Manager – Casual / Social Games
Location: On-site – Surat
Experience: 5+ Years in Growth, Product Marketing, or Gaming Ecosystem
Employment Type: Full-time
THRYL, powered by Glazer Labs , is India’s first gaming super-app , bringing together esports, casual/social games, live streaming, and tokenized rewards. With 400K+ users, 74K DAU, and 20,000+ hyper-casual games , THRYL is on track to reach 1M+ installs by December 2025 .
Casual/Social Games are a core growth pillar . We are seeking a Growth Manager who will lead strategies to scale MAU to 500K+ in the next 12–14 months while unlocking sustainable monetization from player engagement.
The Growth Manager will own acquisition, retention, engagement, and monetization strategies for THRYL’s casual/social game vertical. This role requires a balance of data-driven growth hacking, creative campaign execution, and deep understanding of gaming ecosystems.
1. Growth & Acquisition
- Build and execute growth campaigns across organic, influencer, referral, and paid channels .
- Scale campus ambassador & creator-led programs to boost installs.
- Drive cross-promotion between THRYL’s esports and social gaming ecosystem.
2. Engagement & Retention
- Design daily streaks, leaderboards, quests, and season passes to drive stickiness.
- Integrate social loops (friends, communities, creator ladders) to improve network effects.
- Monitor cohorts to improve Day 1/Day 7/Day 30 retention rates .
3. Monetization
- Scale offerwall completions, in-game ads, and micro-subscriptions .
- Optimize reward catalog pricing and align rewards with monetizable actions.
- Work with ad networks to increase eCPM and fill rates .
4. Analytics & Reporting
- Track key KPIs: DAU, MAU, ARPU, ARPPU, LTV, Churn .
- Build growth dashboards with product/data teams for real-time decision making .
- Conduct A/B tests for onboarding, gameplay incentives, and reward flows.
5. Leadership & Collaboration
- Own and deliver the 12–14 month roadmap to 500K MAU .
- Collaborate with product, design, and tech teams to prioritize growth features.
- Mentor growth associates, set weekly OKRs, and report progress to leadership.
- Bachelor’s or Master’s degree in Business, Marketing, or related field.
- 5+ years of proven growth experience in consumer apps, gaming, or digital ecosystems.
- Track record of scaling MAU and revenue in high-growth environments.
- Strong knowledge of growth frameworks, retention strategies, and A/B testing .
- Analytical mindset with experience in PostHog, Mixpanel, Firebase, or similar tools .
- Deep understanding of gaming monetization (ads, offerwalls, subscriptions) .
- Strong leadership, communication, and stakeholder management skills.
- Experience in casual/social gaming apps or consumer engagement platforms.
- Familiarity with Web3 / token-based rewards .
- Strong network with publishers, creators, and community managers .
- Experience running creator/influencer-led growth campaigns .
- Opportunity to scale a gaming ecosystem to 500K+ MAU.
- Competitive compensation with performance-linked bonuses .
- Equity options to share in THRYL’s growth.
- Comprehensive health and wellness perks.
- Professional growth opportunities: certifications, conferences, leadership training .
Objective: Scale Casual/Social Games MAU from current base to 500K+ within 12–14 months and generate revenue from player engagement.
1. Acquisition
- Campus Ambassadors: Expand to 2,500+ students driving installs via challenges & referral rewards.
- Creator-Led Growth: Partner with 100+ micro-influencers for social game tournaments.
- Performance Marketing: Run small-scale pilots with strict CAC vs LTV guardrails .
- Cross-Promotion: Convert esports users into casual game players through reward-linked campaigns.
2. Engagement & Retention
- Launch daily streak rewards to improve D1/D7 retention.
- Roll out monthly cross-game leaderboards with prize pools.
- Build community ladders and friend-invite bonuses for social loops.
- Introduce mini season passes for casual players with low-cost subscription tiers.
3. Monetization
- Optimize offerwall completion funnel with better task visibility.
- Integrate ads + rewarded video loops across high-traffic casual games.
- Expand reward catalog to include popular vouchers (gaming credits, OTT, lifestyle brands).
- Experiment with micro-subscription bundles (₹49–₹99/month) .
4. Measurement & Reporting
- Weekly growth dashboard tracking MAU, DAU, ARPU, completion rates, retention curves .
- Monthly reporting to senior management with variance vs targets .
- Continuous A/B testing on onboarding, reward placements, and notifications.
- Q1 (0–3 months): Build referral loops, launch new leaderboard formats, optimize offerwall visibility.
- Q2 (4–6 months): Scale campus ambassador program nationwide, onboard 50 creators, roll out daily streaks.
- Q3 (7–9 months): Introduce season passes, expand ad integrations, optimize ARPU via catalog revamp.
- Q4 (10–12 months): Double down on top-performing channels, optimize LTV:CAC ratio, scale to 500K MAU .
Proposal Summary to Senior Management:
With focused execution across acquisition, engagement, and monetization , THRYL can scale casual/social games to 500K+ MAU within 12–14 months , while simultaneously generating revenue through offerwalls, ads, and subscriptions . This vertical will create a sticky, monetizable user base that complements esports growth and strengthens THRYL’s position as India’s gaming super-app.
This advertiser has chosen not to accept applicants from your region.
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6
General Manager - Governance
Surat, Gujarat
Livspace
Posted 3 days ago
Job Viewed
Job Description
Description
As the General Manager - Governance at Livspace, you will serve as the control anchor for all governance-related practices in your city. You’ll ensure that processes, policies, and compliance mechanisms are implemented and followed across functions like design, project execution, customer experience, and especially partner/vendor management. This is a strategic and hands-on role that ensures operational discipline at the city level. You will closely work with internal teams and external partners to identify gaps, mitigate risks, and uphold Livspace’s governance and compliance standards.
Job Description
- Graduation / Post Graduation
- 6–8 years of experience in governance, compliance, risk management, vendor operations, or audit roles in a city-level or field operations capacity.
- Experience working with external partners/vendors in project-based or platform businesses.
- Hands-on knowledge of SOP enforcement, audit trails, documentation, and stakeholder training.
- Strong communication, analytical, and reporting skills with a bias for action.
- Background in real estate, interior design, consumer services, or execution-led businesses preferred.
Roles & Responsibilities
Key Responsibilities
City Governance & SOP Adherence
- Drive compliance with Livspace’s SOPs across on-ground teams – including design, execution, vendor, and experience functions.
- Conduct routine governance checks to ensure adherence to process frameworks.
- Identify and close operational control gaps impacting service quality, timelines, or cost.
Risk & Non-Compliance Management
- Monitor and resolve governance risks including financial, operational, or service quality issues.
- Proactively address non-compliance or deviations related to internal stakeholders, such as:
- Design Teams – project delays, scope misalignment, or documentation gaps.
- Project Managers – non-adherence to SOPs, customer escalations, or quality lapses.
- Supply Chain / Modular Coordination Teams – delays in delivery, product mismatch, or installation issues.
- Operations Team – execution slippage, miscommunication with customers, or incomplete closure processes.
- Flag repeated incidents and drive systemic corrective actions and policy reinforcement
Audit Readiness & Documentation
- Maintain all project, partner, and compliance documentation in audit-ready format.
- Lead monthly/quarterly internal audits across verticals and ensure timely closure of findings.
- Track and update governance metrics through structured dashboards and trackers.
Stakeholder & Partner Coordination
- Liaise with city ops, design teams, and PMs to reinforce a governance-first mindset.
- Work directly with partners (design, execution, vendors) to ensure clarity on compliance expectations and accountability.
- Conduct workshops and refreshers to educate stakeholders on new or revised SOPs.
Reporting & Escalation Management
- Prepare city-level compliance reports and governance scorecards for business reviews.
- Escalate recurring non-compliances or systemic partner issues to the regional governance lead.
- Present RCA (Root Cause Analysis) and recommend preventive measures.
This advertiser has chosen not to accept applicants from your region.
7
Business Manager
Surat, Gujarat
IndiaMART InterMESH Limited
Posted 3 days ago
Job Viewed
Job Description
- Lead and manage a team of 20–30 members, ensuring high performance and alignment with business goals.
- Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio.
- Build and nurture strong, professional relationships with clients to drive long-term engagement.
- Hire, train, and retain team members by formulating development plans and addressing their training needs.
- Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty.
- Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures.
- Conduct 2–3 in-person client meetings daily to strengthen relationships and drive business outcomes.
This advertiser has chosen not to accept applicants from your region.
8
Collections Manager
Surat, Gujarat
Intellectual Capital HR Consulting Pvt. Ltd.
Posted 3 days ago
Job Viewed
Job Description
Job Description for Area Manager - Collections
*Job Summary:*
We're seeking experienced Area Managers to lead teams of Portfolio Managers (Collection Executives) in specific product categories, focusing on recovery operations. You'll oversee collections, manage a team, and ensure maximum recovery rates while maintaining customer satisfaction.
Key Responsibilities:- Team Management: Lead and motivate a team of Portfolio Managers to achieve recovery targets.
- Recovery Operations: Oversee collections processes, ensuring efficient and effective recovery strategies.
- Customer Relationship Management: Develop and maintain relationships with customers to facilitate payment.
- Performance Monitoring: Track and analyze recovery performance, identifying areas for improvement.
- Strategy Development: Develop and implement recovery strategies to maximize recovery rates.
Requirements:- Experience: 6-12 years of experience in collections, specifically in one of the following product categories:
- Credit Cards (CC)
- Personal Loans (PL)
- Loan Against Property (LAP)
- Business Loans
- Housing Finance
- Skills: Strong leadership, communication, and negotiation skills.
- Knowledge: Familiarity with collections processes, regulatory requirements, and industry best practices.
What We Offer:- CTC: ₹16 lakhs per annum.
- Career Growth: Opportunities for professional growth and development.
- Dynamic Work Environment: A fast-paced and dynamic work environment in a leading private sector bank.
other Locations:- Chandigarh
- Noida
- Delhi
- Ludhiana
- Mumbai
- Jaipur
- Ahmedabad
Ideal Candidate:- Results-driven: Proven track record of achieving recovery targets.
- Leadership skills: Experience in leading and motivating teams.
- Strong communication: Excellent communication and negotiation skills.
- Industry knowledge: Familiarity with collections processes and regulatory requirements in the specified product category.
This advertiser has chosen not to accept applicants from your region.
9