817 Management jobs in Visakhapatnam
Assistant Manager - Kitchen Stewarding
Visakhapatnam, Andhra Pradesh
Marriott
Posted 5 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25126933
**Job Category** Food and Beverage & Culinary
**Location** Four Points by Sheraton Visakhapatnam, 10-28-3, Uplands, Visakhapatnam, Andhra Pradesh, India, 530 003VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25126933
**Job Category** Food and Beverage & Culinary
**Location** Four Points by Sheraton Visakhapatnam, 10-28-3, Uplands, Visakhapatnam, Andhra Pradesh, India, 530 003VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Assistant manager - Sales
Visakhapatnam, Andhra Pradesh
Marriott
Posted 5 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25122782
**Job Category** Sales & Marketing
**Location** Four Points by Sheraton Visakhapatnam, 10-28-3, Uplands, Visakhapatnam, Andhra Pradesh, India, 530 003VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Assists with managing and developing relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Assists in closing the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25122782
**Job Category** Sales & Marketing
**Location** Four Points by Sheraton Visakhapatnam, 10-28-3, Uplands, Visakhapatnam, Andhra Pradesh, India, 530 003VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Assists with managing and developing relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Assists in closing the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
1
Front Office Manager
Visakhapatnam, Andhra Pradesh
Marriott
Posted 5 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25111484
**Job Category** Rooms & Guest Services Operations
**Location** Four Points by Sheraton Visakhapatnam, 10-28-3, Uplands, Visakhapatnam, Andhra Pradesh, India, 530 003VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Maintaining Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and building mutual trust, respect, and cooperation among team members.
- Serving as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Responds to and handles guest problems and complaints.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
- Ensures employees understand customer service expectations and parameters.
- Interacts with guests to obtain feedback on product quality and service levels.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
- Supervises same day selling procedures to maximize room revenue and control property occupancy.
- Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
**Supporting Human Resource Activities**
- Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in employee progressive discipline procedures.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Performs all duties at the Front Desk as necessary.
- Runs Front Desk shifts whenever necessary.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25111484
**Job Category** Rooms & Guest Services Operations
**Location** Four Points by Sheraton Visakhapatnam, 10-28-3, Uplands, Visakhapatnam, Andhra Pradesh, India, 530 003VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Maintaining Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and building mutual trust, respect, and cooperation among team members.
- Serving as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Responds to and handles guest problems and complaints.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
- Ensures employees understand customer service expectations and parameters.
- Interacts with guests to obtain feedback on product quality and service levels.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
- Supervises same day selling procedures to maximize room revenue and control property occupancy.
- Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
**Supporting Human Resource Activities**
- Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in employee progressive discipline procedures.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Performs all duties at the Front Desk as necessary.
- Runs Front Desk shifts whenever necessary.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
2
Account Manager 2
Visakhapatnam, Andhra Pradesh
Emerson
Posted 5 days ago
Job Viewed
Job Description
**Job Summary**
If you are a Field Sales professional and looking for career opportunity, Emerson has an exciting offer to you! The Engineer/Senior Engineer Sales, role will handle sales of Valve Products in given Region.
**In This Role, Your Responsibilities Will Be:**
+ Early engagement with Key accounts / End Users / OEMs and Effective coverage of OEMs and End Users in Bangalore/Vizag region.
+ Responsible for Booking Targets, tracking all end user projects in advance and positioning & upselling our Valve portfolio products?
+ Manages and collaborates with other field sales team members on opportunity to Meet/Exceed Budget/Targets.
+ Extensive travelling within Bangalore/Vizag region, Planning of travel to the various end user industrial customers clusters and presentation to customers, preparing the customer matrix, Identifying the decision makers of upcoming projects and collaborating with them for business.
+ Creating primary demand for Emerson's Isolation Valve Portfolio Products.
+ Develop and build relationships with key customer decision-making teams to influence and gain market share of Emerson's Isolation Valves Portfolio Products?
+ Protecting and expanding installed base with customers.
+ Regular meeting with key customer's top level engagement team and presenting them about product superiority / create differentiation and develop new customers / markets.
+ Team Collaboration: internal / external customers communication, open-mindedness, and conflict resolution when?working with other team members on a joint objective
+ Ensure following all Emerson Values and Ethics standards.
**Who You Are:**
You quickly and decisively act in constantly evolving, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight; puts in extra effort to meet deadlines. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You observe situational and group dynamics and select best-fit approach.
**For This Role, You Will Need:**
+ Tech Savvy, Demonstrate Good Presentation Skills.
+ Agile, Result oriented with customer centric approach, with good communication skills.
+ This role demands frequent travelling to the customers in industrial clusters in the region.
+ Strong Customer Focus with Sales Experience with adequate technical knowledge of Valve technology field mechanical products.
+ Enthusiastic, proactive, persuasive in dealing with internal and external mid/high level partners.
+ Great Teammate and collaborates well.
+ 5 to 7 Years of relevant experience
**Preferred Qualifications that Set You Apart:**
+ Degree or equivalent in?Engineering in Instrumentation/Mechanical. Management degree is preferred.
**Competencies:**
+ Customer Focus
+ Communicate Effectively
+ Action Oriented
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results?
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** : 25020287
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you are a Field Sales professional and looking for career opportunity, Emerson has an exciting offer to you! The Engineer/Senior Engineer Sales, role will handle sales of Valve Products in given Region.
**In This Role, Your Responsibilities Will Be:**
+ Early engagement with Key accounts / End Users / OEMs and Effective coverage of OEMs and End Users in Bangalore/Vizag region.
+ Responsible for Booking Targets, tracking all end user projects in advance and positioning & upselling our Valve portfolio products?
+ Manages and collaborates with other field sales team members on opportunity to Meet/Exceed Budget/Targets.
+ Extensive travelling within Bangalore/Vizag region, Planning of travel to the various end user industrial customers clusters and presentation to customers, preparing the customer matrix, Identifying the decision makers of upcoming projects and collaborating with them for business.
+ Creating primary demand for Emerson's Isolation Valve Portfolio Products.
+ Develop and build relationships with key customer decision-making teams to influence and gain market share of Emerson's Isolation Valves Portfolio Products?
+ Protecting and expanding installed base with customers.
+ Regular meeting with key customer's top level engagement team and presenting them about product superiority / create differentiation and develop new customers / markets.
+ Team Collaboration: internal / external customers communication, open-mindedness, and conflict resolution when?working with other team members on a joint objective
+ Ensure following all Emerson Values and Ethics standards.
**Who You Are:**
You quickly and decisively act in constantly evolving, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight; puts in extra effort to meet deadlines. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You observe situational and group dynamics and select best-fit approach.
**For This Role, You Will Need:**
+ Tech Savvy, Demonstrate Good Presentation Skills.
+ Agile, Result oriented with customer centric approach, with good communication skills.
+ This role demands frequent travelling to the customers in industrial clusters in the region.
+ Strong Customer Focus with Sales Experience with adequate technical knowledge of Valve technology field mechanical products.
+ Enthusiastic, proactive, persuasive in dealing with internal and external mid/high level partners.
+ Great Teammate and collaborates well.
+ 5 to 7 Years of relevant experience
**Preferred Qualifications that Set You Apart:**
+ Degree or equivalent in?Engineering in Instrumentation/Mechanical. Management degree is preferred.
**Competencies:**
+ Customer Focus
+ Communicate Effectively
+ Action Oriented
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results?
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** : 25020287
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
This advertiser has chosen not to accept applicants from your region.
3
Manager I, Quality
Visakhapatnam, Andhra Pradesh
Concentrix
Posted 5 days ago
Job Viewed
Job Description
Job Title:
Manager I, Quality
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
**Role and key responsibilities:**
+ Develop and implement training programs for employees thru CNX & Client framework
+ Work with various teams to identify training needs and develop training materials.
+ Design and deliver training programs for new hires and existing employees.
+ Monitor the effectiveness of training programs and make recommendations for improvements.
+ Conduct regular training needs assessments and adjust training programs accordingly.
+ Evaluate the effectiveness of quality assurance measures and make recommendations for improvements.
+ Ensure that quality standards are met throughout the organization.
+ Develop and implement policies and procedures to ensure compliance with industry regulations.
+ Collaborate with senior leadership to identify strategic opportunities for training and quality initiatives.
+ Analyze training and quality data to identify trends and make data-driven recommendations.
+ Develop and maintain relationships with internal and external Stakeholders vendors to support training and quality initiatives.
+ Ensure that all training and quality initiatives align with the organization's overall strategy and goals
**Key Skills and knowledge:**
+ Must be a Graduate
+ At least 5-8 years of experience in training /Quality management.
+ Excellent communication and presentation skills.
+ Strong analytical and problem-solving skills.
+ Knowledge of industry regulations and compliance requirements.
+ Ability to work independently and as part of a team.
+ Ability to manage multiple projects and priorities simultaneously.
+ Proficiency in Microsoft Office and other training and quality management software/Tools
+ People Management skills
+ Ability to drive initiatives to closure
+ Ability to deal with all levels of employees.
+ Ability to provide leadership, direction and motivation to build high performing teams
+ Excellent Communication skills
+ Data Handling / data interpretation skills
+ Should have understanding of Transition, which is spread between the Handover, Startup, Manage and Exit phases to be able to manage Transaction Quality functions effectively
+ High level of maturity to handle people including but not limited to client, stake holders, peers etc.
+ Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressure.
+ Detail oriented with Strong organizational and Presentation skills
+ Trained /Certified in Green Belt
**Qualification:** Graduation
**Disclaimer: -**
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities
Location:
IND Visakhapatnam - Rednam Gardens, Stilt + 4
Language Requirements:
Time Type:
Full time2025-08-29
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Manager I, Quality
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
**Role and key responsibilities:**
+ Develop and implement training programs for employees thru CNX & Client framework
+ Work with various teams to identify training needs and develop training materials.
+ Design and deliver training programs for new hires and existing employees.
+ Monitor the effectiveness of training programs and make recommendations for improvements.
+ Conduct regular training needs assessments and adjust training programs accordingly.
+ Evaluate the effectiveness of quality assurance measures and make recommendations for improvements.
+ Ensure that quality standards are met throughout the organization.
+ Develop and implement policies and procedures to ensure compliance with industry regulations.
+ Collaborate with senior leadership to identify strategic opportunities for training and quality initiatives.
+ Analyze training and quality data to identify trends and make data-driven recommendations.
+ Develop and maintain relationships with internal and external Stakeholders vendors to support training and quality initiatives.
+ Ensure that all training and quality initiatives align with the organization's overall strategy and goals
**Key Skills and knowledge:**
+ Must be a Graduate
+ At least 5-8 years of experience in training /Quality management.
+ Excellent communication and presentation skills.
+ Strong analytical and problem-solving skills.
+ Knowledge of industry regulations and compliance requirements.
+ Ability to work independently and as part of a team.
+ Ability to manage multiple projects and priorities simultaneously.
+ Proficiency in Microsoft Office and other training and quality management software/Tools
+ People Management skills
+ Ability to drive initiatives to closure
+ Ability to deal with all levels of employees.
+ Ability to provide leadership, direction and motivation to build high performing teams
+ Excellent Communication skills
+ Data Handling / data interpretation skills
+ Should have understanding of Transition, which is spread between the Handover, Startup, Manage and Exit phases to be able to manage Transaction Quality functions effectively
+ High level of maturity to handle people including but not limited to client, stake holders, peers etc.
+ Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressure.
+ Detail oriented with Strong organizational and Presentation skills
+ Trained /Certified in Green Belt
**Qualification:** Graduation
**Disclaimer: -**
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities
Location:
IND Visakhapatnam - Rednam Gardens, Stilt + 4
Language Requirements:
Time Type:
Full time2025-08-29
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
4
Team Lead, Supply Chain/Transportation Management
Visakhapatnam, Andhra Pradesh
Amazon
Posted 5 days ago
Job Viewed
Job Description
Description
Job summary
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers
We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.
Title:Team Lead
Location: Visakapatnam
Essential Functions
-Job Description
· Training: Deliver training & coaching of Amazon processes, products, operating model and SOP to Associates.
· Work on the ground to enable network with new product launches and partner with the operations and other teams.
· Reporting: Maintaining & publishing routine reporting on the current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.
· Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.
· Set proper expectations, provide clear status communications, and manage relationships with the associates.
· Work with process associates & station team to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.
· Handling day to day operational escalations and be available to round the clock to manage the issues.
· Internal/External Stake holder management.
· Support station operations and/or customer deliveries.
Essential Skills
Strong leadership capabilities and people management skills
Ability to work under pressure situations
Ability to work in ambiguous situations
Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer's needs.
Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.
Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
Preferred Qualifications
- MBA
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job summary
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers
We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.
Title:Team Lead
Location: Visakapatnam
Essential Functions
-Job Description
· Training: Deliver training & coaching of Amazon processes, products, operating model and SOP to Associates.
· Work on the ground to enable network with new product launches and partner with the operations and other teams.
· Reporting: Maintaining & publishing routine reporting on the current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.
· Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.
· Set proper expectations, provide clear status communications, and manage relationships with the associates.
· Work with process associates & station team to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.
· Handling day to day operational escalations and be available to round the clock to manage the issues.
· Internal/External Stake holder management.
· Support station operations and/or customer deliveries.
Essential Skills
Strong leadership capabilities and people management skills
Ability to work under pressure situations
Ability to work in ambiguous situations
Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer's needs.
Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.
Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
Preferred Qualifications
- MBA
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
5
Team Lead, Supply Chain/Transportation Management
Visakhapatnam, Andhra Pradesh
Amazon
Posted 5 days ago
Job Viewed
Job Description
Description
Job summary
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers
We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.
Title:Team Lead
Location: Visakapatnam
Essential Functions
-Job Description
· Training: Deliver training & coaching of Amazon processes, products, operating model and SOP to Associates.
· Work on the ground to enable network with new product launches and partner with the operations and other teams.
· Reporting: Maintaining & publishing routine reporting on the current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.
· Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.
· Set proper expectations, provide clear status communications, and manage relationships with the associates.
· Work with process associates & station team to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.
· Handling day to day operational escalations and be available to round the clock to manage the issues.
· Internal/External Stake holder management.
· Support station operations and/or customer deliveries.
Essential Skills
Strong leadership capabilities and people management skills
Ability to work under pressure situations
Ability to work in ambiguous situations
Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer's needs.
Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.
Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
Preferred Qualifications
- MBA
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job summary
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers
We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.
Title:Team Lead
Location: Visakapatnam
Essential Functions
-Job Description
· Training: Deliver training & coaching of Amazon processes, products, operating model and SOP to Associates.
· Work on the ground to enable network with new product launches and partner with the operations and other teams.
· Reporting: Maintaining & publishing routine reporting on the current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.
· Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.
· Set proper expectations, provide clear status communications, and manage relationships with the associates.
· Work with process associates & station team to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.
· Handling day to day operational escalations and be available to round the clock to manage the issues.
· Internal/External Stake holder management.
· Support station operations and/or customer deliveries.
Essential Skills
Strong leadership capabilities and people management skills
Ability to work under pressure situations
Ability to work in ambiguous situations
Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer's needs.
Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.
Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
Preferred Qualifications
- MBA
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Manager - Technical Support Services
Visakhapatnam, Andhra Pradesh
Pro-Vigil Surveillance Services
Posted today
Job Viewed
Job Description
POSITION DETAILS
Working Hours: 6:00pm IST - 3:00am IST (9 hours shifts, 5 days a week)
Team Management Breakdown: 65% Team Management/Development, 30%
Reporting/Administration, & 5% Stakeholder management
POSITION SUMMARY
The Senior Manager of Technical Support Services is responsible for supporting and empowering a
team of Technical Support Agents across multiple groups to provide an excellent customer
experience by troubleshooting and resolving customer issues. In this role, you are accountable for
supervising your team and ensuring quality customer experience and accurate ticket resolution. You
will be empowered to leverage Pro-Vigil’s ticketing platform and analytics platform to manage ticket
assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective
customer resolution. In addition to this role, will be expected to identify team member development
and training opportunities through direct and daily mentoring. You will also serve as a key conduit of
communication for other groups such as project management, customer Success, production, and
engineering.
ESSENTIAL FUNCTIONS
Responsibilities:
● Oversee the day-to-day technical support operations, supervising a team responsible for
resolving daily remote support tickets.
● Oversee the day-to-day field call center support operations, supervising a team responsible
for support and quality of solves for field technicians.
● Demonstrate a consistent commitment to customer experience through effective ticket
resolution.
● Orchestrate daily effective ticket assignment, delegation, and appropriate escalation.
● Orchestrate daily effective staffing can queue/call management.
● Predict and proactively anticipate customer needs.
● Work with internal teams to ensure complex and/or escalated issues are resolved.
● Proactively seek out customer feedback and insights, providing recommendations to the
leadership team.
● Build productive relationships built on trust, patience, and results with internal staff &
customers.
● Evaluate problems and provide applicable solutions to meet macro and micro-outcomes.
● Seek to overcome challenges and accept failure as an opportunity for improvement.
● Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables.
● Coordinates and schedules large-scale software and hardware releases.
● Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly
and as needed.
Support Team Leadership
● Set a clear team schedule, goals, and expectations.
● Manage timesheets, time-off requests, and capacity of the team.
● Delegate tasks and set deadlines.
● Conduct One-On-Ones
● Utilize our ticketing platform to manage team performance and report on metrics.
● Perform regular ticket audits to recognize success and identify opportunities for
improvement.
● Participate in the interview process to vet qualified team members.
● Identify and resolve problems promptly. Gather and analyze information and develop
alternative solutions.
● Listen to team members’ feedback and resolve issues or conflicts in a timely manner.
● Ability to make critical decisions while following company procedures.
● Ability to accept responsibility and account for own actions.
● Display original thinking and creativity.
● Develop innovative approaches and ideas and generate suggestions for improving work.
● Review outcomes to promote successful behaviors and provide feedback opportunities for
growth.
● Identify team member development needs and coach accordingly.
● Provide new hire training and participate in 90 Day Introductory Evaluations.
● Recognize high performance and reward accomplishments.
Technical Prowess
In order to effectively lead and coach your Support Team, the following technical skills and
experiences are voluntary but will assist in your success. The technology across our platform vary but
are concentrated on hardware, software, and networking topics including. For example:
● Remote desktop support
● Desktop applications
● Enterprise level network architecture
● Complex LAN/WAN environments
● VPN technologies (L2TP, IPsec, OpenVPN, etc.)
● Network security (Cisco, SonicWall, Cradlepoint, etc.)
● Virtualization technologies (VMWare, Hyper-V, etc.)
● Various operating systems (Linux, MacOS, Windows)
● Security protocols (HTTPS, TLS/SSL, AES, etc.)
● Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.)
● Networking and configurations (Switching, routing, firewalls, etc.)
● Web technologies (XML, HTML, CSS)
● Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.)
● Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.)
SKILLS & ABILITIES
Education & Experience:
● 8+ years’ experience in a technical support, helpdesk, or network support management.
● 3+ years’ working for a technology service provider, security vendor, or similar business.
● 2+ years’ experience managing staff of more than 50 people.
● Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required.
● Bachelor’s Degree preferred, or equivalent combination of education, training, and
experience.
About Pro-Vigil:
With over 30 years of experience, Pro-Vigil is a leader in surveillance and vigilance solutions. Headquartered in San Antonio, Texas, we serve over 2000 clients globally, with a strong presence in India and US. Our innovative technology, combined with customer-centric solutions, empowers businesses with smarter decisions and enhanced visibility.
This advertiser has chosen not to accept applicants from your region.
7
Admissions Manager
Visakhapatnam, Andhra Pradesh
GITAM Deemed University
Posted today
Job Viewed
Job Description
Position Overview:
The Manager – Admissions is responsible for overseeing and driving the student enrollment process for the GITAM School of Architecture. The role requires a strong network with schools and colleges, excellent knowledge of the higher education sector, and exceptional communication and organizational skills. The candidate will work collaboratively to ensure admission targets are met while maintaining a student-centric approach.
Key Responsibilities:
Admissions Process Management:
- Manage end-to-end admissions processes, including application reviews, eligibility checks, and academic qualification assessments.
- Facilitate decision-making for admissions as per the university’s policies and guidelines.
- Support prospective students and parents by providing accurate information and assistance with documentation.
Outreach and Networking:
- Build and maintain strong relationships with schools, colleges, and educational consultants.
- Represent the university at educational events, college fairs, and information sessions.
- Proactively connect with key stakeholders to promote the GITAM School of Architecture.
Performance and Target Achievement:
- Achieve and exceed admission targets by converting prospective students into confirmed enrollments.
- Maintain metrics related to conversion rates and regularly report progress to the management.
Communication and Stakeholder Engagement:
- Communicate effectively with students, parents, and external agencies to coordinate admission-related activities.
- Prepare and present applicant reports and analysis for college management.
- Address queries from students and parents throughout the admission process.
Team Collaboration and Coordination:
- Work closely with internal teams to streamline admission workflows and deadlines.
- Support a collaborative team environment and contribute to a culture of positivity and accountability.
Operational Excellence:
- Stay updated on industry trends, admission best practices, and the regulatory environment in higher education.
- Utilize MS Office tools to manage documentation, reporting, and presentations.
- Ensure compliance with university standards and deadlines.
Qualifications and Skills:
- Bachelor’s or Master’s degree in a relevant field (Architecture, Education, or Management preferred).
- Minimum of 5-7 years of experience in admissions or a related role, preferably in the higher education sector.
- Proven ability to develop and sustain a strong network with schools and colleges.
- Excellent verbal and written communication skills.
- Strong organizational and time-management skills with the ability to work in a fast-paced environment.
- High proficiency in MS Office (Word, Excel, PowerPoint).
- Self-motivated, team player, and results-driven individual with a positive attitude.
Preferred Experience:
- Familiarity with architecture education and its unique admission requirements.
- Experience in managing or participating in education-focused events and fairs.
This advertiser has chosen not to accept applicants from your region.
8
Business Development Manager Healthcare
Visakhapatnam, Andhra Pradesh
Vertex Elite LLC
Posted today
Job Viewed
Job Description
Dear Healthcare Business Development Manager,
Vertex Elite is currently seeking qualified Healthcare Business Development Manager(Healthcare BDM) .
If you or someone you know is interested, please feel free to reach out for more details or share your updated resume.
Job Type : Full time position with Vertex Elite Solutions Pvt Ltd
Location : Visakhapatnam, Andhra Pradesh, India
With Best Regards,
Lova Ramisetti | Email |
This advertiser has chosen not to accept applicants from your region.
9