71 Microsoft Dynamics Crm Technical Consultant Us Shift Del002 jobs in Coimbatore

Job Description:

We are seeking a D365 Techno-Functional Consultant (Customer Service) to design, configure, and support Dynamics 365 Customer Service solutions. The ideal candidate combines functional expertise with technical capabilities, including workflow optimization, system configuration, voice call porting, and integrations with external and internal systems. The role focuses on improving operational efficiency, enhancing customer experience, and ensuring seamless system connectivity.

Key Responsibilities:

• Lead client discussions to gather requirements, understand business needs, and translate them into effective D365 Customer Service solutions.
• Design, configure, and implement Customer Service modules, including case management, queues, SLAs, and service processes.
• Manage voice call porting implementations and integrations with telephony systems.
• Integrate D365 Customer Service with external systems, third-party applications, and internal business platforms.
• Optimize workflows, monitor solution performance, and provide guidance to technical teams during deployment and support.
• Align D365 solutions with business objectives and maintain best practices for functional design, configuration, and maintenance.
• Collaborate with Microsoft and other vendors to leverage Azure Cloud and related technologies.

Must-Have Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business, or related field.
• Relevant D365 certifications (MB-230 preferred)
• 5+ years of experience in Dynamics 365 as a Techno-Functional Consultant or in a similar role.
• Strong techno-functional expertise in the Customer Service module .
• Strong functional knowledge of Customer Service workflows, case management, and service process optimization .
• Hands-on experience with voice call porting and integrating D365 Customer Service with external systems, third-party applications, and internal platforms .
• Experience with Azure Cloud and related Microsoft technologies.
• Ability to configure, customize, and extend D365 solutions , including workflow automation and Power Platform tools (Power Automate, Power Apps).
• Strong analytical, troubleshooting, and problem-solving skills to bridge business and technical requirements.
• Excellent communication, influencing, and interpersonal skills for client engagement and cross-functional collaboration.

Nice to haves:

• Experience with other D365 modules (Field Service, Sales, Marketing).
• Exposure to complex telephony integrations beyond standard voice call porting.

We are urgently looking for an experienced Microsoft Dynamics 365 Business Central Functional Consultant to join our team immediately. #immediate joiners only

Pls email :

Location: Remote (India)

Availability: Immediate joiners only

Experience: Strong functional expertise in Business Central implementation, configuration, and support

Mode: Full-time(preferred) / Contract

Client-facing role with occasional #onsite travels

Exp :6+yrs

If you’re available to join right away and have a proven track record in Business Central projects, we’d love to connect!

hashtag#BusinessCentral hashtag#MicrosoftDynamics365 hashtag#BusinessCentralConsultant hashtag#D365 hashtag#RemoteJobsIndia hashtag#UrgentHiring hashtag#DynamicsJobs hashtag#ImmediateJoiners hashtag#FunctionalConsultant hashtag#MicrosoftDynamics hashtag#ERPJobs hashtag#HiringNow hashtag#RemoteWork hashtag#WorkFromHomeIndia

Job Description :

Key Resposibilities :

Work with clients to gather requirements and translate them into functional solutions in Microsoft Dynamics.

Configure, customize, and implement Dynamics modules to meet business needs.

Collaborate with technical teams for integration and deployment.

Provide end-user training, documentation, and ongoing support.

Identify process improvement opportunities and recommend best practices.

Test and debug applications to ensure smooth performance and resolve issues.

Collaborate with designers and project managers to align on requirements and design standards.

Stay updated on emerging web technologies and frameworks for continuous improvement.

Requirements :

3+ years of proven experience in Microsoft Dynamics (CRM / ERP).

Strong understanding of business processes (Finance, Sales, Operations, or HR).

Ability to translate business requirements into technical solutions.

Excellent communication & client-handling skills.

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About us:

proMX is a consulting company based in Germany, USA, UK, India, Canada & Singapore. As a Microsoft Solutions Partner, we focus on Microsoft Dynamics 365, project and resource management, process consulting and software development. As a very successful and dynamic company, we support nationally and internationally active customers and have already received several awards for our work.

Your Tasks:

• Design, build, and maintain high-traffic, scalable services and solutions based on the Dynamics 365 platform focused on quality and efficiency.
• Ensuring adherence to defined development guidelines.
• Meeting the company's workload targets.
• Analyze complex business requirements and convert technical and functional requirements into system level design specifications to develop high-performance software.
• Developing software architecture following the FDD/FSD approach.
• Implementing software according to requirement specifications, using tools like DevOps or JIRA, while maintaining the highest level of code quality.
• Ensuring the proper functioning of the software.
• Creating software documentation, including online help and manuals Performing code documentation in accordance with the development guideline.
• Introducing new technologies and procedures into software development processes.
• Independently acquiring knowledge and sharing it with teams and the entire organization.
• Taking on mentoring and coaching responsibilities.
• Take End-to-End ownership of delivery, including crafting technical specifications, writing readable and extensible code, and developing runbooks and methods for capturing and analyzing post-release metrics.
• Develop unit test code as part of overall quality assurance best practices
• Ensuring compliance with information security and data protection requirements.

Your qualifications:

• Minimum of 3 years of professional experience in software development.
• Strong knowledge of relevant programming languages and current development method.
• Good understanding of software architectures.
• Proficiency in SQL programming, MS SQL Server, Azure services, frontend development, and .NET development.
• Very Strong in C# Knowledge, Plugin Development, Azure function Development, API Integration implementation with CRM, Cloud Flow, Custom Connectors (desirable), Canvas App(Desirable), Custom Workflow, PCF, Team Management and handling.
• Familiarity with user interface philosophies.
• High expertise in integrating with Dynamics 365/Dataverse.
• Dynamics CRM/CE Plugin development
• Proficient in using MS Office programs (Teams, Word, Excel, PowerPoint).
• Good command of English, both written and spoken.

We offer:

• Open and cooperative corporate culture with nice colleagues and a trustful working atmosphere
• Flat hierarchy
• Flexible working hours and possibility to work from home
• Free mental health platform
• Further training opportunities
• Future-oriented work with a focus on innovation
• Long term employment
• Unique employee events

About Sutra AI

Sutra AI is a groundbreaking AI business transformation platform designed specifically for Business Builders . Unlike platforms built for AI developers or enterprises with deep pockets, Sutra AI delivers immediate business results for mid-market businesses without requiring AI expertise .

Developed over 3 years, Sutra AI is a patent-pending “Data to Value” AI SaaS platform that helps businesses identify and execute AI use cases to enhance:

• Operational efficiency
• Customer experience
• Revenue growth
• Profitability
• Innovation
• Risk reduction

We are on a mission to empower businesses with AI that works for them, not the other way around.

Position Overview

We are seeking an experienced Integration Engineer – AX/AIF Specialist to join our AI Solutions Delivery team . This role will focus on Microsoft Dynamics AX 2009 Application Integration Framework (AIF) implementations, ensuring seamless integrations between Sutra AI’s platform, customer ERP systems, and third-party applications.

Your work will directly influence Time-to-Value (TTV) and overall customer success outcomes .

Key Responsibilities

1. Primary Integration Development (40%)

• Design, develop, and implement AIF-based integrations between AX 2009 and external systems (AI platforms, POS, 3rd-party apps).
• Configure and customize AIF document services (Customer, Sales Order, Inventory) and build custom services when needed.
• Implement both synchronous (web service) and asynchronous (file-based, MSMQ) integration patterns.
• Create transformation pipelines for complex data mapping and logic.
• Optimize integration performance (bulk processing, caching, query optimization).

2. Technical Implementation (25%)

• Configure AIF infrastructure (endpoints, channels, transport adapters, batch jobs).
• Implement secure integration with authentication/authorization.
• Develop custom X+ code for business logic and validation.
• Build reusable integration components and frameworks.
• Ensure resilient integrations with retry logic, error handling, and circuit breaker patterns.

3. Customer Project Delivery (20%)

• Collaborate with Solution Architects to translate requirements into integration specs.
• Lead technical workshops with customer teams.
• Support Agile/sprint delivery methodology, aligning milestones with project timelines.
• Work directly with customers during implementation and go-live.
• Provide technical expertise during presales scoping.

4. Testing & Quality Assurance (10%)

• Develop and execute test cases (positive, negative, edge scenarios).
• Conduct unit, integration, UAT, and performance testing.
• Validate data integrity and accuracy.
• Leverage automated testing tools (SoapUI, Postman).

5. Documentation & Support (5%)

• Prepare integration specs, API docs, deployment guides, and runbooks.
• Provide troubleshooting documentation and support knowledge transfer.
• Maintain architecture diagrams and best practices.

Required Technical Skills

Core AX/AIF Expertise

• 3+ years of hands-on AX 2009 AIF development/configuration.
• Strong understanding of AIF service layer and transformation pipelines.
• Proficiency in X+ customizations.
• Experience with synchronous (WCF/SOAP) and asynchronous (File/MSMQ) integrations.
• Knowledge of AX security and RBAC.

Integration Technologies

• Web Services: SOAP, REST, WCF, XML, XSD, WSDL.
• Protocols: HTTP/HTTPS, FTP/SFTP, MSMQ.
• Tools: SoapUI, Postman, Fiddler, Visual Studio.
• Scripting: PowerShell, C#/.NET.

Development & Data Management

• Strong SQL and query optimization.
• Experience with ETL concepts, data mapping, cleansing, and transformation.
• Familiarity with enterprise integration patterns (EIP).
• Batch processing and job scheduling.

Preferred Qualifications

• Experience with Microsoft BizTalk Server, MuleSoft, or Azure Logic Apps.
• Familiarity with AI/ML integration patterns and API consumption.
• Cloud integration (Azure, AWS) and PowerBI/reporting integration.
• ERP exposure beyond AX (D365, SAP, Oracle).
• Industry experience in restaurant, retail, manufacturing, or supply chain integrations.
• Certifications: Dynamics, Azure Integration, MuleSoft Developer (nice to have).

Soft Skills & Competencies

• Excellent verbal & written communication.
• Ability to explain technical concepts in business terms.
• Strong troubleshooting, debugging, and problem-solving mindset.
• Agile/sprint delivery experience.
• Customer-focused with professionalism under pressure.
• Strong collaboration across cross-functional teams.

Education & Experience

• Minimum: Bachelor’s degree in CS/IT/Engineering (or equivalent practical experience).
• Preferred: Master’s degree or relevant certifications.
• 3–5 years of integration experience (2+ years in AX AIF).
• Track record of delivering enterprise integrations.

Performance Metrics & KPIs

• On-time delivery of integration milestones.
• Integration development velocity and quality.
• System uptime, reliability, and performance benchmarks.
• Customer satisfaction (CSAT) and successful go-lives.
• Contribution to reusable components, documentation, and best practices.

Work Environment & Conditions

• Location: Remote (Bhopal preferred).
• Arrangement: Hybrid flexibility; occasional on-call support.
• Team Structure: Work in delivery pods with Solution Architects, AI/ML Specialists, and Customer Success Engineers.
• Collaboration: Cross-time-zone and global team environment.

Application Requirements

Must submit (if shortlisted):

• Updated resume highlighting AX/AIF experience.
• Cover letter describing interest in AI-driven integration.
• Portfolio/case studies of prior integrations.
• References from previous projects.

Nice to have:

• GitHub/code samples.
• Blog posts, technical articles.
• Certifications, architecture diagrams.

About Sutra AI

Sutra AI is a groundbreaking AI business transformation platform designed specifically for Business Builders . Unlike platforms built for AI developers or enterprises with deep pockets, Sutra AI delivers immediate business results for mid-market businesses without requiring AI expertise .

Developed over 3 years, Sutra AI is a patent-pending “Data to Value” AI SaaS platform that helps businesses identify and execute AI use cases to enhance:

• Operational efficiency
• Customer experience
• Revenue growth
• Profitability
• Innovation
• Risk reduction

We are on a mission to empower businesses with AI that works for them, not the other way around.

Position Overview

We are seeking an experienced Integration Engineer – AX/AIF Specialist to join our AI Solutions Delivery team . This role will focus on Microsoft Dynamics AX 2009 Application Integration Framework (AIF) implementations, ensuring seamless integrations between Sutra AI’s platform, customer ERP systems, and third-party applications.

Your work will directly influence Time-to-Value (TTV) and overall customer success outcomes .

Key Responsibilities

1. Primary Integration Development (40%)

• Design, develop, and implement AIF-based integrations between AX 2009 and external systems (AI platforms, POS, 3rd-party apps).
• Configure and customize AIF document services (Customer, Sales Order, Inventory) and build custom services when needed.
• Implement both synchronous (web service) and asynchronous (file-based, MSMQ) integration patterns.
• Create transformation pipelines for complex data mapping and logic.
• Optimize integration performance (bulk processing, caching, query optimization).

2. Technical Implementation (25%)

• Configure AIF infrastructure (endpoints, channels, transport adapters, batch jobs).
• Implement secure integration with authentication/authorization.
• Develop custom X+ code for business logic and validation.
• Build reusable integration components and frameworks.
• Ensure resilient integrations with retry logic, error handling, and circuit breaker patterns.

3. Customer Project Delivery (20%)

• Collaborate with Solution Architects to translate requirements into integration specs.
• Lead technical workshops with customer teams.
• Support Agile/sprint delivery methodology, aligning milestones with project timelines.
• Work directly with customers during implementation and go-live.
• Provide technical expertise during presales scoping.

4. Testing & Quality Assurance (10%)

• Develop and execute test cases (positive, negative, edge scenarios).
• Conduct unit, integration, UAT, and performance testing.
• Validate data integrity and accuracy.
• Leverage automated testing tools (SoapUI, Postman).

5. Documentation & Support (5%)

• Prepare integration specs, API docs, deployment guides, and runbooks.
• Provide troubleshooting documentation and support knowledge transfer.
• Maintain architecture diagrams and best practices.

Required Technical Skills

Core AX/AIF Expertise

• 3+ years of hands-on AX 2009 AIF development/configuration.
• Strong understanding of AIF service layer and transformation pipelines.
• Proficiency in X+ customizations.
• Experience with synchronous (WCF/SOAP) and asynchronous (File/MSMQ) integrations.
• Knowledge of AX security and RBAC.

Integration Technologies

• Web Services: SOAP, REST, WCF, XML, XSD, WSDL.
• Protocols: HTTP/HTTPS, FTP/SFTP, MSMQ.
• Tools: SoapUI, Postman, Fiddler, Visual Studio.
• Scripting: PowerShell, C#/.NET.

Development & Data Management

• Strong SQL and query optimization.
• Experience with ETL concepts, data mapping, cleansing, and transformation.
• Familiarity with enterprise integration patterns (EIP).
• Batch processing and job scheduling.

Preferred Qualifications

• Experience with Microsoft BizTalk Server, MuleSoft, or Azure Logic Apps.
• Familiarity with AI/ML integration patterns and API consumption.
• Cloud integration (Azure, AWS) and PowerBI/reporting integration.
• ERP exposure beyond AX (D365, SAP, Oracle).
• Industry experience in restaurant, retail, manufacturing, or supply chain integrations.
• Certifications: Dynamics, Azure Integration, MuleSoft Developer (nice to have).

Soft Skills & Competencies

• Excellent verbal & written communication.
• Ability to explain technical concepts in business terms.
• Strong troubleshooting, debugging, and problem-solving mindset.
• Agile/sprint delivery experience.
• Customer-focused with professionalism under pressure.
• Strong collaboration across cross-functional teams.

Education & Experience

• Minimum: Bachelor’s degree in CS/IT/Engineering (or equivalent practical experience).
• Preferred: Master’s degree or relevant certifications.
• 3–5 years of integration experience (2+ years in AX AIF).
• Track record of delivering enterprise integrations.

Performance Metrics & KPIs

• On-time delivery of integration milestones.
• Integration development velocity and quality.
• System uptime, reliability, and performance benchmarks.
• Customer satisfaction (CSAT) and successful go-lives.
• Contribution to reusable components, documentation, and best practices.

Work Environment & Conditions

• Location: Remote (Bhopal preferred).
• Arrangement: Hybrid flexibility; occasional on-call support.
• Team Structure: Work in delivery pods with Solution Architects, AI/ML Specialists, and Customer Success Engineers.
• Collaboration: Cross-time-zone and global team environment.

Application Requirements

Must submit (if shortlisted):

• Updated resume highlighting AX/AIF experience.
• Cover letter describing interest in AI-driven integration.
• Portfolio/case studies of prior integrations.
• References from previous projects.

Nice to have:

• GitHub/code samples.
• Blog posts, technical articles.
• Certifications, architecture diagrams.

For an international project in Chennai, we are urgently looking for a Full Remote .Net Developer with +5 years of professional experience with Microsoft Dynamics 365.

The Developer will perform end-to-end software engineering activities spanning discovery, solution design, implementation, integration, testing, documentation, deployment support, and knowledge transfer.

We are looking for a motivated contractor. Candidates need to be fluent in English.

Profile:

• Bachelor or Master degree;
• +5 years of professional experience developing applications using the Microsoft .NET framework (.NET Core / .NET 5+), C#, and related technologies;
• .NET Core backend development and React.js frontend development for enterprise-grade applications;
• Azure (PaaS services, DevOps pipelines, secure configurations) and strong application security practices;
• System integration patterns (APIs, messaging, event-driven architecture) and data protection;
• Microsoft Dynamics 365 (CRM) for workflow, business process automation, and solution customization;
• Microsoft ALM, D365/CRM online and Microsoft MEM experience is an advantage;
• Proficiency with version control and issue tracking (e.g., Git, Azure DevOps); CI/CD and automated testing;
• Fluent in English;

For an international project in Chennai, we are urgently looking for a Full Remote .Net Developer with +5 years of professional experience with Microsoft Dynamics 365.

The Developer will perform end-to-end software engineering activities spanning discovery, solution design, implementation, integration, testing, documentation, deployment support, and knowledge transfer.

We are looking for a motivated contractor. Candidates need to be fluent in English.

Profile:

• Bachelor or Master degree;
• +5 years of professional experience developing applications using the Microsoft .NET framework (.NET Core / .NET 5+), C#, and related technologies;
• .NET Core backend development and React.js frontend development for enterprise-grade applications;
• Azure (PaaS services, DevOps pipelines, secure configurations) and strong application security practices;
• System integration patterns (APIs, messaging, event-driven architecture) and data protection;
• Microsoft Dynamics 365 (CRM) for workflow, business process automation, and solution customization;
• Microsoft ALM, D365/CRM online and Microsoft MEM experience is an advantage;
• Proficiency with version control and issue tracking (e.g., Git, Azure DevOps); CI/CD and automated testing;
• Fluent in English;