2699 Microsoft jobs in Hyderabad

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Cloud Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts.

The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services.

The Cloud Managed Services Engineer (L2) may also contribute to / support on project work as and when required.

What you'll be doing

Experience: 4 to 8 Years

Primary Skills: Windows Servers , Azure

Secondary Skills: VMWare

Job Summary:

The Microsoft Engineer Level 2 is responsible for the administration, maintenance, and support of Windows servers , Azure Platform and related systems. This role involves ensuring high availability and optimal performance of the IT infrastructure, troubleshooting issues, and implementing security measures.

Key Responsibilities:

Server Management: Install, configure, and maintain Windows servers, including hardware and software upgrades, patches, and security configurations.

System Monitoring: Monitor system performance, perform regular health checks, and ensure the availability and reliability of Windows systems.

Troubleshooting: Diagnose and resolve complex hardware, software, and network issues in a timely manner to minimize downtime.

Security: Implement and manage security policies and procedures, including antivirus, firewall, and intrusion detection systems. Apply security patches and updates.

Backup and Recovery: Manage backup and recovery processes, ensuring data integrity and availability. Perform regular backup tests and disaster recovery planning.

Automation and Scripting: Develop and maintain scripts for automation of routine tasks and system administration functions using PowerShell or other scripting languages.

Documentation: Maintain detailed documentation of configurations, procedures, and troubleshooting steps. Create and update technical documentation and knowledge base articles.

Collaboration: Work closely with other IT teams, including network administrators, database administrators, and application support, to ensure seamless integration and support of the IT infrastructure.

Compliance: Ensure systems are compliant with organizational policies, industry standards, and regulatory requirements.

Performance Tuning: Optimize system performance and capacity planning to meet current and future needs.

Qualifications:

Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Experience: Minimum of 4-8 years of experience in Windows server and Azure cloud administration. Also exposure to VMWare administration

Certifications: Relevant certifications on Windows Server and Azure Cloud

Technical Skills: Proficiency in Windows Server operating systems (e.g., Windows Server 2016, 2019).Experience with Active Directory, Group Policy, DNS, DHCP, and other core Windows services.Knowledge of virtualization technologies such as Hyper-V or VMware.Knowledge of cloud platforms (e.g., Azure, AWS) .Strong scripting skills (e.g., PowerShell) for automation and administration.Understanding of network protocols and services (TCP/IP, DNS, DHCP, etc.).

Soft Skills: Excellent problem-solving and analytical skills.Strong communication and interpersonal skills.Ability to work independently and as part of a team.Attention to detail and a commitment to delivering high-quality work.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes.
You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs.
You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations.
As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives.
You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of - and taking action on the problem.
If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team.
Your Future at Kyndryl
Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond - taking your future to the next level. With Kyndryl, the sky's the limit.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise:
+ Having 5 + years experience with Microsoft Teams administration, deployment, and support.
+ trong knowledge of Microsoft 365 services, including Azure AD, Exchange Online, SharePoint Online, and OneDrive for Business.
+ Experience with VoIP technologies, SIP protocols, and Direct Routing configurations.
+ Familiarity with Skype for Business and hybrid deployments is a plus.
+ Proficiency in PowerShell scripting and Microsoft Teams PowerShell module for automation and management.
+ Ability to troubleshoot complex issues related to voice, video, and collaboration services.
+ Implement, configure, and manage Microsoft Teams services including teams, channels, chats, meetings, and calling features.
+ Configure and support Microsoft Teams Direct Routing and voice solutions using voice gateways like Ribbon SBC.
+ Troubleshoot and resolve issues related to Microsoft Teams, Skype for Business, and Microsoft 365 collaboration tools.
+ Manage Teams policies, meeting configurations, telephony, and resource accounts to optimize user experience and compliance.
+ Collaborate with architecture, engineering, and support teams to design scalable and secure Teams deployments.
+ Monitor Teams service health, usage analytics, and call quality using tools such as Call Quality Dashboard (CQD) and Microsoft Teams admin center.
+ Develop and maintain technical documentation, user guides, and training materials for Teams users and administrators.
+ Support migration and adoption projects related to Teams and unified communications solutions.
+ Ensure compliance with organizational security and privacy policies in Teams configurations.
+ Stay updated on Microsoft Teams features, best practices, and certifications such as Microsoft 365 Certified: Teams Administrator Associate (MS-700).
Preferred Technical and Professional Expertise:
+ Strong knowledge of Microsoft 365 services, including Azure AD, Exchange Online, SharePoint Online, and OneDrive for Business.
+ Experience with VoIP technologies, SIP protocols, and Direct Routing configurations.
+ Familiarity with Skype for Business and hybrid deployments is a plus.
+ Proficiency in PowerShell scripting and Microsoft Teams PowerShell module for automation and management.
+ Ability to troubleshoot complex issues related to voice, video, and collaboration services.
+ Excellent communication skills and ability to work with cross-functional teams and customers.
+ Relevant certifications such as Microsoft 365 Certified: Teams Administrator Associate (MS-700) or Microsoft 365 Certified: Enterprise Administrator Expert (MS-100, MS-101) preferred.
+ Bachelor's degree in Computer Science, Information Technology, or related field is desirable.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Enviri Corporation is a market-leading, global provider of environmental solutions for industrial, retail and medical waste streams, and innovative equipment and technology for the rail sector. We have an unrivalled breadth of experience across the globe and an impressive reputation stretching back more than a century. Based in Camp Hill, PA, with more than 13,000 employees and the company operates in more than 30 countries.
**About Enviri GSC**
Harsco GSC handles a wide range of services, finance and accounting shared services, global HR shared services, providing IT Service and helpdesk support and market research support to Harsco globally. We are Operating since 2008 & Serving 30+ Countries
+ Hands-on experience in Microsoft Dynamics CRM (on-premises or Dynamics 365 CE).
+ Expertise in application development (customizations, plugins, JavaScript, workflows, integrations, Power Automate, Power Apps, model-driven app, Power Platform Admin Center, Active Directory (AD).
+ Strong expertise in CRM administration, including security roles, user management, performance monitoring, Data migration, and system maintenance.
+ Proven background in functional support, gathering business requirements, configuring CRM modules (Sales, Service, Marketing, etc.), and providing end-user training/support.
+ Familiarity with SQL Server, SSRS, Power BI, and integration.
+ Design, build, and configure applications to meet business process and application requirements.
+ Ability to drive the testing processes, from the planning phase to test case execution and bug-fixing support.
+ Ability to write test plans, cases, and other test documentation.
**Education & Other Qualifications:**
+ Computer Science degree
+ Excellent communication skills & Strong problem-solving skill
+ Good Analytical, Debugging & Problem-solving skills.
+ Provide support for user problem resolution.
+ Actively participates in business planning activities.
+ Good Written and Verbal Communication skills.
**Disclaimer**
The information about this job description given above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Job Description

• Hands-on experience in Microsoft Dynamics CRM (on-premises or Dynamics 365 CE).
• Expertise in application development (customizations, plugins, JavaScript, workflows, integrations, Power Automate, Power Apps, model-driven app, Power Platform Admin Center, Active Directory (AD).
• Strong expertise in CRM administration, including security roles, user management, performance monitoring, Data migration, and system maintenance.
• Proven background in functional support, gathering business requirements, configuring CRM modules (Sales, Service, Marketing, etc.), and providing end-user training/support.
• Familiarity with SQL Server, SSRS, Power BI, and integration.

• Design, build, and configure applications to meet business process and application requirements.
• Ability to drive the testing processes, from the planning phase to test case execution and bug-fixing support.
• Ability to write test plans, cases, and other test documentation.

Qualifications

Education & Other Qualifications:

• Computer Science degree
• Excellent communication skills & Strong problem-solving skill
• Good Analytical, Debugging & Problem-solving skills.
• Provide support for user problem resolution.
• Actively participates in business planning activities.
• Good Written and Verbal Communication skills.

Additional Information

Disclaimer

The information about this job description given above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

• Endpoint protection • DLP • CASB • Any O365 experience a plus • PIM / PAM • Authentication,
MFA,
Conditional Access • Email hygiene / Exchange Online Protection • InTune experience a plus • Endpoint Management experience a plus • CoreView
or Cayosoft experience a plus

• Strong experience in implementing,
monitoring,
and maintaining Microsoft Azure solutions,
including primary services related to Compute,
Storage,
Network,
and Security • Strong Knowledge of Backup,
Restore,
Recovery,
and high availability strategies for Microsoft Azure environments.• Strong Knowledge of IaaS
and PaaS services • Windows Server
and SQL database creation,
configuration,
upgrade,
migration,
and patching.• Experience in troubleshooting
and resolving Azure environment performance issues,
connectivity issues,
security issues,
etc.• Strong understanding
and background of working with a complex Active Directory,
Azure AD,
LDAP
and the requirement of strictly following standards,
procedures,
and processes • Advanced Knowledge of DNS,
DHCP,
Kerberos,
and Windows Authentication • Ability to identify
and troubleshoot Azure server
and SQL database - related CPU,
memory,
I / O,
disk space,
and other resources • Knowledge of network protocols such as DNS,
SMTP,
SNMP,
SSH,
SFTP • Knowledge of Network
and TCP / IP routing / subnetting.• Working Knowledge of VPN connectivity
and client troubleshooting.• Knowledge of Cisco network equipment / IOS: routing,
switching,
and firewalls a plus • Knowledge of Windows operating systems.• Excellent PowerShell skills • Experience with Azure AD,
Active Directory,
including managing / maintaining GPOs