1666 Network Support jobs in Bangalore

Onsite Support Engineer (Bengaluru)

Location: Bengaluru

Experience: Minimum 3 years in IT Infrastructure & Security Support

Certification Required: Valid CompTIA CySA+ (or equivalent in security domain subject to client approval)

Job Title: Network Support Engineer On-Site & Global IT Support

Location: Bengaluru

Work Type: Full-time | On-site

Travel: Yes, occasional travel within India

Shift Flexibility: Must be comfortable with off-hours support as per business needs

Key Responsibilities:

• Provide hands-on support for Cisco Meraki switches and FortiGate firewall configurations and troubleshooting.
• Offer on-site IT support for office network infrastructure across India, including hardware setup, configuration, and issue resolution.
• Collaborate effectively with the global IT team, providing support for global users as and when required.
• Ensure timely and professional communication with remote teams and stakeholders across different time zones.
• Assist in new site build-outs, network upgrades, and system rollouts.
• Travel to company offices in Hyderabad, Delhi, and Noida as per business requirements.

Required Skills & Qualifications:

• Hands-on experience with Cisco Meraki switches and FortiGate firewall administration.
• Prior experience in on-site IT/network support, preferably in a global IT environment.
• Strong understanding of LAN/WLAN setup, IP configurations, and firewall policies.
• Excellent communication skills, with the ability to coordinate with international teams.
• Must be open to work in off-hours or weekends as per operational needs.
• Willingness to travel within India as required

Company Description

Altimetrik is a leading AI-First, Data, and Digital business services company focused on delivering business outcomes through an incremental, product-oriented approach. With a team of over 6,000 practitioners skilled in software, data, and cloud, Altimetrik fosters an agile engineering culture that drives collaboration and innovation. Recognized for its digital transformation expertise, Altimetrik enables businesses to develop and launch new products to market faster. As a strategic partner, the company delivers results without disruption, evidenced by accolades such as Major Contender in Everest Group's BFSI IT Services Specialists PEAK Matrix Assessment 2025 and Product Challenger in ISG Provider Lens 2024 for Advanced Analytics and AI Services.

Role Description

This is a full-time, on-site role for a Network Support Engineer based in Bangalore. The Network Support Engineer will be responsible for providing technical support, troubleshooting network issues, performing network administration tasks, and ensuring network security. Day-to-day tasks include monitoring network performance, configuring network devices, and collaborating with other technical teams to maintain network stability and security.

Responsibilities:

• Design, configure, and maintain LAN/WAN networks.
• Manage routers, switches, wireless, firewalls, and load balancers.
• Perform network performance monitoring and troubleshooting.
• Implement network security measures and best practices.
• Coordinate with vendors for upgrades and incident resolution.
• Monitor network and security infrastructure 24x7.

Skills Required:

• Strong knowledge of TCP/IP, DNS, DHCP, VPN, VLANs, radius and routing protocols (BGP, OSPF).
• Hands-on experience with Cisco, Palo Alto, Fortinet, or similar devices.
• Familiarity with network monitoring tools (SolarWinds, PRTG, ManageEngine OPManager).
• Certifications preferred: CCNA, CCNP, or equivalent.

Network Engineer (24/7 Rotational Shifts)

Work Mode: Hybrid – Work from Office mandatory on Wednesdays and Thursdays

Job Summary:

We are seeking experienced Network Engineers to join our dynamic team supporting 24/7 operations. The ideal candidates will have strong expertise in Spanning Tree Protocol (STP) and Wi-Fi network setups (Cisco WLC) along with working knowledge of key routing protocols (BGP, OSPF, ISIS). Candidates must be proactive, detail-oriented, and capable of working in a fast-paced, enterprise-level environment.

Key Responsibilities:

• Configure, troubleshoot, and support enterprise network infrastructures with a strong focus on:
• Spanning Tree Protocol (STP) – mandatory expertise required.
• Wireless LAN controllers (Cisco WLC) and Wi-Fi setup – mandatory.
• Routing protocols: BGP , OSPF , and ISIS .
• Monitor network performance and ensure system availability and reliability.
• Handle incident, problem, and change management using tools like Remedy and ServiceNow (SNOW) .
• Experience or understanding of e-bonding for integration between ticketing systems.
• Perform basic analysis and troubleshooting on Firewall systems (Palo Alto) – occasional use (~2% of daily workload).
• Collaborate with cross-functional teams for escalations and service improvements.
• Participate in on-call support as per rotational shift schedules.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Relevant certifications (e.G., CCNA, CCNP, CWNA, Palo Alto PCNSA ) are a plus.
• Minimum 5 years solid hands-on experience and understanding of STP (Spanning Tree Protocol) .
• Strong working knowledge of Wi-Fi setups , including Wireless Controllers (Cisco WLC) .
• Routing Protocols: BGP, OSPF, ISIS – good understanding and troubleshooting experience.
• Ticketing Tools: Experience with Remedy , ServiceNow (SNOW) , and e-bonding integration knowledge.
• Basic knowledge of Palo Alto Firewalls – not required to be an expert.
• Excellent problem-solving and communication skills.
• Willingness to work in a 24/7 rotational shift environment including night shifts and weekends.
• Candidates must be flexible to work from the office every Wednesday and Thursday .
• Looking for proactive individuals who can take ownership of issues and follow through to resolution.
• Prior experience in a NOC (Network Operations Center) or enterprise network support environment is highly desirable.

Exp range -8-12 yrs

Location - Chennai / Bangalore

Must-Have

1. Excellent working knowledge on Nexus Switches (9k/3k/2k) & VPC/VDC/HSRP (DC Network) and F5 Load Balancer.

2. Excellent working knowledge on Enterprise Network (BGP, HSRP, RSTP etc.)

3. Excellent working knowledge on Aruba ClearPass NAC solution.

4. Excellent working knowledge on VeloCloud SDWAN

5. Excellent working knowledge on PaloAlto, Panorama, Global Protect.

6. Excellent written and oral English communication skills.

7. Strong interpersonal skills to collaborate effectively with cross functional teams

8. Customer Oriented and Problem-Solving attitude

9. Ability to organize and prioritize diverse workload under pressure.

Good-to-Have

1. Knowledge in Solarwinds

2. Knowledge of Python/Network Automation tool.

Role descriptions / Expectations from the Role

Need to work in Dedicatedly US hours – No rotation (Night shift)

Design and implement complex network architecture to meet business requirements

Able to configure, manage and troubleshoot CISCO/PaloAlto/Aruba/VeloCloud/F5 networking devices, including routers, switches, firewalls to maintain a robust network infra

Implement and manage dynamic routing using the right technology to enable efficient routing and network convergence

Able to configure QoS policies to prioritize network traffic and ensure optimal performance for critical application and services

Implement monitoring tools and protocols to proactively identify and resolve network issuer

Collaborate with security team to implement network security measures and ensure compliance with industry standards and regulations

Maintain documentation of network configuration, topology, changes and provide update on network performance and status

Monitor network traffic and security logs to identify and respond to potential security threats.

Troubleshoot any LAN/WAN/Wifi related issues & participate in P1/P2 Major incidents.

Work experience on Solarwinds/DataDog Monitoring tool.

Job Title: Network Security Engineer

Location : Bangalore

Experience : 5+ Years

Interview Type: Face-to-Face

Job Responsibilities: - Plan, execute, test, and provide support for production data centers and campus networks worldwide, encompassing LAN, WAN, and wireless technologies. - Conduct an audit of the global WAN infrastructure connectivity based on specified parameters and maintain documentation. - Configure, implement, and support connectivity from major cloud service providers (AWS, Azure, GCP) to on-premises and cloud data centers. - Ensure that all devices are integrated with network monitoring systems that provide alerts. - Manage multiple high-visibility and high-impact projects concurrently. - Create and maintain a network knowledge base and operational 'Run Book.' - Collaborate with cross-functional teams to support our 24/7 engineering operations, business applications, and both on-premises and cloud infrastructure. - Execute upgrades and patches for network devices in accordance with the lifecycle management process. Job Qualifications: Must haves: · Minimum 5 years of experience in mid-large global enterprise networking infrastructure · Strong knowledge and experience in IP networking, L2/L3 network protocols (spanning-tree, OSPF, BGP), LAN/WAN, TCP/IP, DHCP, DNS, routing, QOS, VLAN, ACL, NAC, and infrastructure cabling. · Strong experience with multi-vendor switching/routing technologies including HPE/Aruba and Cisco Responsibilities · 6-8 years of experience with planning and design of implementing and supporting enterprise networks. · Strong knowledge and experience in IP networking, L2/L3 network protocols (spanning-tree, OSPF, BGP), LAN/WAN, TCP/IP, DHCP, DNS, routing, QOS, VLAN, ACL, NAC. · Strong WAN background with minimum one full cycle SD WAN project implementation experience · Experience in VPN encryption technologies, modern switching platforms, and firewalls including policy implementation and capacity management · Expert knowledge of Cisco, Arista, HP, Aruba equipment is highly desirable · Experience with load balancer like Citrix, F5 is a plus · Strong experience with multi-vendor switching/routing technologies · Experience with low-level infrastructure testing and troubleshooting tools including packet capture devices, network equipment debug and diagnostics, (Wireshark, NetFlow) · Experience in security-policy implementation and how to manage design and support of network environments to maintain policy integrity · Experience in improving network monitoring in order to avoid service disruptions. · Proven ability to manage mission-critical, highly visible infrastructure projects to completion. · Automation experience is a plus Additional Skills/Preferences: · Computer Science degree · CCNA,CCNP (in Enterprise/DC)

Role Title
:

Network Support Specialist

The Network Support Specialist supports daily network operations by resolving issues, implementing upgrades, and ensuring network availability, scalability and security to meet business needs across all TE branches/locations.

Deliverables:

Requirements Gathering and Analysis:

Collaborate across TE branches/locations to identify network, security and compliance needs, focusing on WAN, LAN,VPN, ZTNA and Cloud.

Solution Design and Documentation:

Design and document secure network solutions including policies aligned with industry standards and business objectives.

Configuration and Customization:

Coordinate with the partners for ISP connectivity and manage Fortinet firewall, Cloud,VPN and ZTNA configuration and customization.

User Training and Support:

Provide user training on secure remote access, endpoint usage and continuous technical support.

Stakeholder Management and Collaboration:

Work closely with internal, SOC, cloud teams and external vendors to ensure seamless deployment and management of network , firewall and ZTNA solutions.

Continuous Improvement and Innovation:

Regularly review and optimize the network infrastructure by refining firewall rules, SD-WAN policies, ZTNA for secure remote access and enhancing network performance monitoring with Elastic SIEM.

Accountabilities:

Maintain & Monitor LAN, WAN, SD-WAN, VPN, ZTNA and wireless networks across the branches. Manage firewalls and coordinate with ISPs for secure, stable connectivity. Monitor network performance proactively, troubleshoot issues promptly and maintain accurate documentation (network diagrams, IP inventories, SOPs). Support audits and ensure compliance with internal security policies. Collaborate with stakeholders and vendors for smooth process and service continuity. Provide user support for VPN / ZTNA and Wi-Fi access, conduct network security awareness sessions and drive network optimization initiatives.

Key Performance Indicators (KPIs):

Requirement Accuracy:

Measure the accuracy of gathered business requirements against the implemented network solutions.

Solution Adoption Rate:

Achieve high adoption rates of network solutions across all TE branches through structured rollout plans, user enablement and minimal disruption to operations.

Time-to-Implementation:

Timely delivery of network projects including backups, upgrades, migrations, deployments and secure access configurations.

User Satisfaction:

Collect feedback from end-users to assess their satisfaction with the network solutions.

Data Quality Improvement:

Enhanced data accuracy and consistency by standardizing network documentation, maintaining up-to-date IP inventories and integrating logs with Elastic SIEM for reliable visibility and incident tracking across all locations.

Network Performance:

Evaluate the performance of network solutions in terms of speed, reliability, configurations and scalability. Monitoring network performance helps identify areas for optimization and ensures a positive user experience.

Issue Resolution Time:

Track the time taken to address user inquiries, issues and enhancement requests related to network solutions. A shorter resolution time indicates efficient support and troubleshooting processes.

Business Impact:

A robust and secure network infrastructure ensures uninterrupted operations and reliable connectivity across TE branches. Optimized bandwidth and centralized monitoring enhance efficiency and user productivity. Compliance with regulatory standards supports business continuity and scalable growth.

Training Effectiveness:

Ongoing user and admin training programs ensure effective adoption of new network tools, security protocols and compliance practices. This leads to improved system usage, reduced support tickets and higher awareness of cybersecurity risks across all locations.

Project Success Rate:

With structured planning, cross-functional coordination and adherence to compliance and security standards, the project success rate remains high—demonstrating timely implementation, minimal disruptions and alignment with business objectives.

Qualification, Experience & Skills:

• Bachelor's degree in Computer Science, Information Technology or a related field.
• Fortinet NSE, CCNA, CCNP or equivalent certification is mandatory.
• Minimum 3-4 years of hands-on experience in network support, administration.
• Strong knowledge of LAN, WAN, SD-WAN, VPN ,Firewalls and wireless networking technologies.
• Excellent communication and interpersonal skills.
• Ability to work independently as well as collaboratively in a fast-paced environment.

Life on the team

Exp: .6 months to 1 Year

It’s an exciting opportunity for a technical role in Computacenter’s dynamic and rapidly expanding GICC team, part of FLSs shared services organization. You will bring your IT experiences and deliver the quality of services to our customers across the globe and will help us to shape the team. You’ll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills. Once you started journey in Computacenter, you’ll get to know the work lifestyle and culture of Computacenter in no time.

What you’ll do

• Maintenance activities - Perform a range of vendor coordination activities remotely to meet business and customer requirements.
• Provide quality of service to our customers for the ticket assigned to you.
• Communicate effectively to the customers on the ticket you are working to avoid escalations and improve customer satisfaction levels.
• Maintain SLA performance targets.
• Understand and adhere to compliance policies and procedures.
• Keep skills up to date with IT industry standards as appropriate to the role/contract.
• Work 24*7 Rotational shifts to support global customers.
• Coordinating internally peer group within the function.

Core Competencies

• Communication skills – excellent Written, Reading Comprehension, listening and Verbal communication.
• Creativity/Innovation: Generates many new and unique ideas;
  makes connections amongpreviously unrelated notions.
• Flexibility: The ability to adapt to and work effectively with a variety of situations, individuals, or groups. It is the ability to understand and appreciate different and opposing perspectives on an issue, to adapt and approach as the requirements of a situation change, and to change or easily accept changes in one’s own organization or job requirements.
• Teamwork: A genuine intention to work cooperatively with others, to be part of a team, to work together as opposed to working separately or competitively. Encourages and facilitates cooperation, pride, trust, and group identity;
  fosters commitment and team spirit;
  works with others to achieve goals.
• Quality and Thoroughness: Underlying habit of keeping the quality as integral part of day-to-day work. Attention to detail should be habitual.
• Accountability: The extent to which one internalizes and outwardly expresses responsibility for timeliness, commitment to task, adherence to performance standards, and conformity with the rules and policies of the organization.
• Customer Focus: Commits to meeting the expectations and requirements of internal and external stakeholders;
  acts with stakeholders in mind;
  values importance of providing high-quality customer service.
• Analytical thinking: Understanding a situation by breaking it apart into smaller pieces or tracing the implications of a situation in a step-by-step causal way. Analytical thinking includes organizing the parts of a problem or situation in a systematic way;
  making systematic comparisons of different features or aspects;
  setting priorities on arational basis;
  identifying time sequences, causal relationship or if then relationship.

What you’ll need

• Education: BE/BCA/BSC (IT/CS)
• .6months to1 year industry experience in a network operations/support environment.
• Cisco CCNA or equivalent.
• Technical ability to provide 1st level network monitoring.
• Technical ability to provide basic fault finding and fault escalation.
• Monitoring ticket queue and resolving issues within defined SLA.
• Working with global team to resolve issues.
• You will be working with industry leading technology and products including Cisco, HP, Aruba, etc.
• Monitoring connectivity and troubleshooting.
• Good understanding of incident management activities.
• Strong experience with ticket management and change request management systems.
• Strong experience with network monitoring / management tools/ analysis tools.
• Experience with liaising with carriers and vendors for faults.

Job Title - Network data

Primary Skills - Cisco Routing & Switching (with OSPF & BGP as must)

CCNA / Equivalent certification is mandatory

Secondary Skills - Any below two skills is must

• Firewalls (any, preferrably Palo Alto)
• Load Balancers (A10 or F5)
• Wireless (Preferrably Meraki)
• DDI (any, preferrably Infoblox)
• SDWAN (any, preferrably VeloCloud or CISCO)
• NAC (perferably CISCO ISE)

Experience - 5 to 8 yrs

Location - Mumbai, Chennai, Bangalore, Pune.

Notice Period - Immediate to 30 days

Interested candidates please share your updated CV to

Thanks & Regards,

V Philip

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Talent Acquisition

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