118 Operations Analyst jobs in Chennai

The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
**Responsibilities:**
+ Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
+ Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
+ Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
+ Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
+ Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
+ Maintain BSU tool
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ Previous relevant experience preferred
**Education:**
+ Bachelor's degree/University degree or equivalent experience
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**Job Family Group:**
Operations - Services
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**Job Family:**
Business KYC
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**Time Type:**
Full time
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**Most Relevant Skills**
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Responsibilities:**
CSIPL (Citi Services India Private Limited) partners provide critical support to the Account Opening process, encompassing both the establishment and ongoing servicing of Retail Bank Accounts in strict adherence to regulatory guidelines. This support extends to a diverse range of functions, including financial adjustments for accounts, initiated by factors such as returned deposited items or direct requests from branches or clients.
**Justification / Responsibilities:**
The Ops Sup Analyst 1 position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
**Responsibilities:**
+ Lead customer service efforts by resolving inquiries and overseeing escalated issues to ensure efficient and effective support for Citi's clients.
+ Foster team efficiency through continuous training, cross-functional support, and knowledge sharing initiatives.
+ Collaborate effectively with the team, demonstrating flexibility in shift timings to meet business demands and manage peak volumes.
+ Ensure timely completion of tasks by collaborating closely with validation and dependent teams.
+ Initiate and lead employee engagement, learning, and development activities, supporting management in achieving team engagement goals.
+ Actively participate in Line of Business (LOB)/Site initiatives and Global Community Day activities.
+ Serve as an effective backup for the immediate supervisor, ensuring continuity of business operations (BAU).
+ Develop comprehensive product and process expertise, including end-to-end conceptual understanding.
+ Assume full ownership and accountability for all processed transactions and their eventual outcomes.
+ Meet and exceed individual and team productivity targets/benchmarks, ensuring all processes adhere to Service Level Agreements (SLAs).
+ Maintain a zero-error rate, preventing internal or external impacts (regulatory, financial, client, agent).
+ Strictly adhere to Key Performance Indicators (KPIs) and Turnaround Times (TAT), promptly addressing and rectifying any breaches.
+ Contribute to achieving annual MTP (Minimum Target Profit/Margin) savings.
+ Analyze financial postings to identify and implement opportunities for simplification and rationalization of entries.
+ Prepare and ensure timely and accurate Management Information Systems (MIS) and reporting.
+ Ensure all activities comply with internal policies, procedures, and external regulatory requirements.
+ Identify potential risks within processes and implement effective mitigation strategies.
+ Foster a culture of continuous improvement, actively seeking and implementing enhancements to processes and workflows.
**Qualifications:**
+ 04- 06 yrs relevant experience preferred
+ Proficient in Microsoft Office & Citi AI tools
+ Comprehensive knowledge of Branch and Client servicing process
+ Lean Certified
+ General knowledge of client reporting across the industry and our competitors
+ Proven organization and time management skills
+ Demonstrated problem-solving and decision-making skills
+ Consistently demonstrates clear and concise written and verbal communication skills
**Education:**
+ Bachelor's degree/University degree or equivalent experience
**Worker Sub-Type** : Regular
**Regular Time Type:** Full time
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**Job Family Group:**
Operations - Core
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**Job Family:**
Operations Support
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Job summary**
Senior Manager - Lease & Financial Operations Analyst
Lease Administration & Finance Analyst-Manage lease records financial obligations and compliance across the real estate portfolio. Ensure accurate reporting stakeholder coordination and process efficiency.
**Responsibilities**
Lease Administration
+ Manage end-to-end lease lifecycle: drafting execution renewal amendment and termination
+ Maintain accurate lease records in lease management systems
+ Track critical dates (renewals expirations escalations) and ensure timely action
+ Serve as the primary liaison for lease-related queries from landlords tenants and internal teams
Financial Analysis & Reporting
+ Reconcile rent payments CAM charges and other lease-related financial obligations
+ Support monthly and quarterly financial close processes including journal entries and accruals
+ Assist in lease accounting compliance (ASC 842 / IFRS 16) and audit support
+ Prepare lease abstracts variance reports and financial summaries for leadership
Compliance & Risk Management
+ Ensure lease terms comply with internal policies and legal standards
+ Coordinate with legal procurement and finance teams for contract reviews and approvals
+ Support internal and external audits with required documentation and analysis
Process Optimization
+ Identify and implement process improvements in lease and financial workflows
+ Support system upgrades data migrations and automation initiatives
+ Maintain documentation of standard operating procedures (SOPs) and controls
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

**Role Responsibilities** :
+ In-depth knowledge and experience in the US healthcare (Non Voice) - Provider Data Validation and Provider Data management.
+ Candidate should have 3 years and above experience in US healthcare and into provider enrollment and credentialling.
+ Ensures day-day transactions are processed per standard operating procedures.
+ Follows Work process flow to ensure pends are completed and maintain Quality and timeliness standards.
+ Knowledge in Amisys and Cenprov application are preferred.
+ Product knowledge in checking affiliation for Medicaid, Medicare and Exchange.
+ Everyday checked Contract information in Payment Index such as, Pay class, override key, accepts code and etc.
+ Ability to read and understand the provider contract.
+ Handling Paid claims and recouped claims.
+ Claims Rejections handling.
+ Working in claims denial management.
+ Knowledge about End to End provider billing process.
+ Working knowledge in EDI rejection claims
+ Handing Patient and provider demographic changes.
**Required Skills** :
+ 3 to 5 years of experience in US healthcare working with Provider Data Enrollment and Management.
+ Ability to work in a 24/5 environment; shifts can be rotational.
+ University degree or equivalent that required 3+ years of formal studies.
+ Ability to work in a team environment.
+ Good logical thinking ability.
+ Good English Comprehension/written skills should have exposure to MS Office.
+ Good Communication Skills - Both Verbal and Written
+ Ability to interact with clients preferred.

**Role Responsibilities** :
+ In-depth knowledge and experience in the US healthcare (Non Voice) - Provider Data Validation and Provider Data management.
+ Candidate should have 3 years and above experience in US healthcare and into provider enrollment and credentialling.
+ Ensures day-day transactions are processed per standard operating procedures.
+ Follows Work process flow to ensure pends are completed and maintain Quality and timeliness standards.
+ Knowledge in Amisys and Cenprov application are preferred.
+ Product knowledge in checking affiliation for Medicaid, Medicare and Exchange.
+ Everyday checked Contract information in Payment Index such as, Pay class, override key, accepts code and etc.
+ Ability to read and understand the provider contract.
+ Handling Paid claims and recouped claims.
+ Claims Rejections handling.
+ Working in claims denial management.
+ Knowledge about End to End provider billing process.
+ Working knowledge in EDI rejection claims
+ Handing Patient and provider demographic changes.
**Required Skills** :
+ 3 to 5 years of experience in US healthcare working with Provider Data Enrollment and Management.
+ Ability to work in a 24/5 environment; shifts can be rotational.
+ University degree or equivalent that required 3+ years of formal studies.
+ Ability to work in a team environment.
+ Good logical thinking ability.
+ Good English Comprehension/written skills should have exposure to MS Office.
+ Good Communication Skills - Both Verbal and Written
+ Ability to interact with clients preferred.

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About the Company

The M&A Project and Operations Analyst will play a crucial support role in the planning, execution, and integration phases of mergers and acquisitions, alongside assisting in the operational effectiveness of the leadership team within the Indian healthcare and biologics sector.

About the Role

This position is ideal for an organized and analytically-minded professional who thrives on coordinating complex projects and ensuring smooth execution of strategic initiatives in a fast-paced environment.

Responsibilities

• M&A Project Management & Support (approx. 60%):
• Project Planning & Tracking: Assist the M&A team in developing detailed project plans for M&A transactions, including timelines, milestones, and resource allocation. Track progress against these plans, proactively identifying and escalating potential delays or issues.
• Due Diligence Coordination: Manage the flow of information during the due diligence process, coordinating requests for documents from target companies and disseminating information to internal and external advisors (e.g., legal, financial, commercial, regulatory). Maintain organized data rooms.
• Integration Support: Support the initial stages of post-acquisition integration planning, assisting with task assignments, timeline management, and coordination of functional teams to ensure key integration workstreams are initiated smoothly.
• Financial Analysis Support: Provide support in financial analysis, including basic modeling, data compilation for valuation, and preparing reports on potential synergies or deal impact under guidance from senior analysts.
• Document Management: Maintain meticulous records of M&A-related documents, correspondence, and reports, ensuring confidentiality and accessibility.
• Presentation Preparation: Develop and refine presentations summarizing M&A project status, findings, and recommendations for senior management and relevant stakeholders.
• Operations & Executive Support (approx. 40%):
• Executive Office Coordination: Provide administrative and operational support to the Head of M&A or senior leadership, including calendar management, scheduling meetings, and coordinating travel arrangements.
• Internal Communications: Assist in drafting and disseminating internal communications related to M&A activities (where appropriate) and strategic initiatives.
• Meeting Facilitation: Prepare agendas, take detailed minutes for strategic and M&A review meetings, and ensure all action items are clearly documented and followed up.
• Special Projects: Support broader strategic projects or operational improvement initiatives as directed by senior leadership, often involving cross-functional coordination.

Qualifications

• Bachelor's degree in Finance, Business Administration, Project Management, or a related field.
• 1-4 years of experience in a project management, M&A support, investment banking, or consulting role. Experience with project management tools is a plus.
• Proven ability to manage and coordinate complex projects, with excellent organizational and multitasking skills.
• Strong analytical and problem-solving capabilities, with attention to detail.
• Excellent communication skills, both written and verbal, particularly in presenting project updates and financial information.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and ideally project management software (e.g., MS Project, Asana, Monday.com).
• A proactive, self-motivated individual who can work independently and as part of a team.
• High level of discretion, professionalism, and integrity when handling sensitive information.
• Prior exposure to the healthcare, life sciences, or biologics sector, especially within the Indian market and its regulatory environment, is highly advantageous.

Why this role?

This unique role offers a hands-on opportunity to be at the heart of strategic growth through M&A, specifically tailored to the burgeoning Indian healthcare and biologics industry. The successful candidate will develop robust project management skills in a transaction-heavy environment while gaining valuable insights into executive-level decision-making and operational strategy. It provides a solid foundation for a career focused on strategic execution, M&A, or senior operational leadership.

Pay range and compensation package

(Pay range or salary or compensation)

Equal Opportunity Statement

(Include a statement on commitment to diversity and inclusivity.)

Job Descripion :

We are looking for an Operations Research Analyst (1–3 years experience) from IIT to join our product and engineering team. This role is designed for candidates from premier institutes (IITs or equivalent) who have studied Operations Research and have hands-on exposure to working in or with software companies. You will help us translate complex business processes into intelligent ERP workflows , ensuring that optimization, forecasting, and efficiency are baked into our product architecture.

1. Why Operations Research Matters in ERP

ERP software is more than record-keeping — it is the decision backbone of enterprises . Operations Research (OR) methods bring mathematical rigor and optimization to this backbone.

• Optimization models power decisions in inventory, workforce planning, routing, and scheduling.
• Stochastic models help ERP systems manage uncertainty in demand, lead times, and costs.
• Simulation and “what-if” analysis enable clients to evaluate scenarios before taking action.
• Forecasting & analytics ensure ERP systems predict, not just record.

By embedding OR principles into ERP systems, we don’t just digitize processes — we deliver smarter, faster, and more resilient enterprises .

1. Key Responsibilities

• Analyze client business processes (Payroll, Aviation, HRP, Supply Chain) and translate them into software actions and algorithms .
• Design and apply OR techniques (linear/integer programming, simulation, forecasting, decision models) within ERP modules.
• Apply OR techniques (linear/integer programming, stochastic modelling, forecasting, simulation) to enhance ERP capabilities.
• Code optimization logic directly into Ramco’s in-memory platform (Minnal) to deliver real-time decision support.
• Build and test scalable code for scheduling, planning, forecasting, and anomaly detection.
• Partner with product managers and engineers to build optimization engines that improve efficiency and reduce costs for clients.
• Develop what-if scenarios, predictive dashboards, and simulation-based insights to embed intelligence into ERP workflows.
• Act as a bridge between business logic and technical implementation , ensuring solutions are both mathematically robust and business relevant.
• Support ongoing research into next-gen ERP capabilities (AI/ML-enabled optimization, in-memory computing, anomaly detection).

1. Ideal Profile

• Education: B.Tech / M.Tech from IITs (or equivalent premier institutes). Coursework in Operations Research / Industrial Engineering / Quantitative Techniques is a must.
• Experience: 1–3 years in a software product company, IT consulting, or analytics environment .
• Strong foundation in optimization, simulation, forecasting, and data-driven decision-making .
• Familiarity with SQL, Python, R, or optimization tools (CPLEX, Gurobi, LINGO, or open-source solvers) is an advantage.
• Ability to connect business processes with software workflows , simplifying complex problems for real-world impact.
• Strong communication skills — able to explain technical models to non-technical stakeholders.

1. What We Offer

• A platform to apply OR in live ERP environments — where your models move from classroom to boardroom.
• Exposure to global enterprise clients across multiple industries (aviation, payroll, HR, supply chain).
• Collaborative work with cross-functional teams — product, engineering, delivery.
• Growth opportunities in a company where research meets execution .

The Supply Chain (SC) Expense Management Intermediate Analyst is an intermediate level position responsible for participating in procurement activities such as defining the need for goods and services, negotiating price contracts and authorizing payment for goods and services in coordination with the Corporate Services team. The overall objective of this role is to acquire goods and services requested by company personnel in support of the company's business.
**Responsibilities:**
+ Identify and resolve problems using specialty knowledge to make evaluative judgements
+ Utilize knowledge of the specific function to implement workflow or process change and redesign
+ Claim accountability for regular reporting or process administration as "owner"
+ Assist in the management of one or more processes, reports, procedures, and products
+ Analyze data and synthesize findings and generate reports in accordance to a schedule and/or as needed
+ Identify and implement process improvements
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 2-5 years of relevant experience
+ Proficient computer skills with a focus on Microsoft Excel and PowerPoint
+ Ability to work unsupervised and adjust priorities quickly as circumstances dictate
+ Demonstrated problem-solving skills and creativity
+ Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
**Education:**
+ Bachelor's degree/University degree or equivalent experience
#LI-AR1
**Job Description**
The Global Business Expense Transparency (BET) team is responsible for managing Citi Investment Bank's trading costs (including brokerage, clearance and exchange fees) and Market Data Expenses. This includes providing transparency on nature of costs incurred, associated vendors and analytics of cost drivers whilst supporting the business managers with initiatives to reduce expenses. To facilitate this effort, the team undertakes an end-to-end suite of tasks including invoice receipt, invoice validation, expense allocations, expense reporting and supporting cost savings projects. The candidate will be required to support developing processes to measure productivity at the COE, manage critical external client relationships and institute robust controls and risk management techniques for functions performed by the invoice operations team.
+ Required background in Finance
+ Experience in Risk Management of Operations teams preferred
+ Required strong interpersonal skills with ability to work with global teams
+ Self-motivating with good leadership skills
+ High level of enthusiasm and a good team player
+ Preferred experience in migration of processes/change management
+ Required 2-5 yrs of RTR process management (preferably Brokerage & Clearance related process)
+ Understanding of various systems like P2P, Flexcube, Recon applications, etc. would be a plus
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**Job Family Group:**
Corporate Services
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**Job Family:**
Supply Chain
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**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Job Summary:**
The Supply Chain Operations (SCO) Reconciliation Intermediate Analyst plays a vital role in ensuring the financial integrity and accuracy of SCO-related balance sheet accounts. This role requires a deep understanding of accounting principles, expert-level proficiency in reconciliation processes and systems, and proven ability to lead and develop a high-performing team. The Individual is responsible for overseeing complex reconciliation activities, driving process improvements, implementing robust control frameworks, and providing strategic financial insights to senior management.
**Key Responsibilities:**
+ **Strategic Leadership:** Develop and execute the strategic vision for SCO reconciliation, aligning with overall organizational goals and objectives.
+ **Reconciliation Expertise:** Oversee and manage the end-to-end reconciliation process for complex SCO balance sheet accounts, ensuring accuracy, timeliness, and adherence to the Global Finance Adjustment Directive and established Service Level Agreements (SLAs).
+ **Process Optimization:** Identify and implement process improvements to enhance reconciliation efficiency, reduce risk, and strengthen internal controls. Lead the evaluation, testing, and implementation of new technologies, system enhancements, and automation initiatives.
+ **Risk Management and Compliance:** Develop and maintain robust control frameworks to mitigate financial and operational risks within the reconciliation function. Ensure compliance with internal policies, regulatory requirements, and audit standards.
+ **Stakeholder Management:** Collaborate effectively with cross-functional teams, including invoice processing, finance, IT, and senior management. Build strong relationships and effectively communicate reconciliation performance and initiatives.
+ **Financial Analysis and Reporting:** Oversee the preparation and analysis of complex reconciliation reports, identifying trends, anomalies, and areas for optimization. Present findings and recommendations to senior management, providing valuable financial insights.
+ **Business Continuity and Disaster Recovery:** Contribute to business continuity planning and disaster recovery strategies, ensuring the resilience of reconciliation operations.
**Required Qualifications:**
+ **Education:** Bachelor's or Master's degree in Accounting, Finance, or a related field. CPA or equivalent certification preferred.
+ **Experience:**
+ 7+ years of progressive experience in account reconciliation, financial analysis, or a related field, with demonstrated expertise in P2P processes and leading teams.
+ Experience managing complex projects and driving strategic initiatives.
+ Experience working in cross-cultural global teams is a plus.
+ **Skills & Competencies:**
+ Deep understanding of accounting principles, financial analysis techniques, internal control frameworks, and regulatory requirements.
+ Expert-level proficiency in Procure-to-Pay systems and General Ledger systems (Flexcube, DBS, EBS/FMS).
+ Advanced analytical, problem-solving, and decision-making skills.
+ Excellent communication, interpersonal, and stakeholder management skills.
+ Ability to quickly learn and apply new technologies and business processes.
+ Results-oriented approach with a strong sense of urgency and ownership.
+ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
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**Job Family Group:**
Operations - Services
---
**Job Family:**
Accounting Operations
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.