96 Operations Analyst jobs in Chennai

Fresher or Experienced with 2 year' male candidate may apply for this post Candidate with good computer skills & decent communication skills, Very high level of knowledge, Perseverance and initiative, clear thinking and analytical skills can apply.

Required Candidate profile

Immediate joiner, Good communication must, Good typing & MS office Skills

To create detailed texts, gather and organize typing experience will be an added advantage.

Perks and benefits

PF, ESI, Bonus

Job Title: HR & Vendor Management Analyst Benefits & Wellbeing

Location: Chennai (Hybrid – 3 days office, 2 days WFH)

Shift Timing: 11:00 AM – 8:00 PM IST

Job Summary

We are looking for an HR & Vendor Management Analyst to join our Benefits & Wellbeing Delivery team. The role involves managing third-party vendors, HR benefits, contracts, and insurance processes while ensuring compliance, data integrity, and risk management. The ideal candidate should have strong Excel and reporting skills, experience with vendor governance tools (SAP, ServiceNow, SharePoint), and excellent communication for stakeholder management.

Key Responsibilities

Vendor & Contract Management

• Manage end-to-end vendor operations including onboarding, purchase orders, invoice tracking, and contract compliance.
• Collaborate with HR, Finance, and Procurement teams to ensure timely payments and SLA adherence.
• Conduct regular vendor performance reviews and support third-party governance activities.
• Identify risks, address vendor escalations, and maintain audit-ready documentation.

HR Benefits & Wellbeing

• Support life & medical insurance policy administration, premium reconciliation, and final settlements.
• Handle employee benefits programs, gratuity, and payouts with accuracy and compliance.
• Maintain HR dashboards (headcount, transfers, exits) and publish periodic reports for leadership.
• Manage SharePoint and ServiceNow documentation for HR policies, processes, and associate issues.
• Partner with stakeholders on learning, wellbeing, and employee engagement initiatives.

Data & Reporting

• Ensure accuracy in HR and vendor data through reconciliations and validations.
• Create and publish dashboards, reports, and metrics to track process performance.
• Support compliance, audits, and regulatory filings.

Profile Requirements

• Education: MBA in HR, Business, or related field preferred.
• Experience: 2–4 years in HR operations, vendor management, contract management, or employee benefits administration.
• Strong skills in Excel, reporting, and HRIS tools (SAP Fiori/SAP GUI, PeopleSoft, ServiceNow, SharePoint).
• Excellent communication and stakeholder management skills.
• Experience in insurance/benefits processes, PO management, and SLA-driven service delivery.
• Highly organized, detail-oriented, with ability to multitask in a fast-paced environment.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for Operations Analyst  to join our Operations team. Your Job will be responsible for working on resolving claims and or tasks associated to US healthcare RCM. 

But enough about us; let’s talk about you.

You are a curious person who is great at identifying problems and seeing them through to resolution. You would rather be an expert in a specific area than a generalist, but still need to know how your work fits in with the bigger picture. You are careful and detail-oriented but at the same time very efficient in your work, and are always looking for ways to streamline processes and cut out waste.

The Team:

The operations team holds accountability of critical parts of workflows of athenahealth. We execute driving key initiatives in athenaClinicals and athenaCollector by working with our customers as well as internal stakeholders. We are responsible for leveraging the knowledge in the athenaNet platform in order to improve the product and advance our services.

Job Responsibilities

Education & Experience Required: 

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. 

Learn more about our culture and benefits here: athenahealth.com/careers

• Work with various departments (e.g., Finance, Marketing, Operations) to understand their needs and provide analytical support. Collaborate with subject matter experts and development teams to define technical visions and translate user needs into functional requirements. Support decision-makers by providing sound, data-backed recommendations for best business practices and strategic direction.

Job Types: Full-time, Permanent, Fresher, Part-time

Pay: ₹19, ₹44,007.76 per month

Expected hours: 24 per week

Benefits:

• Provident Fund

Work Location: In person

About Rocketlane

Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation.

Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects, reducing chaos and boosting customer satisfaction across industries.

We're a close-knit team of over 200 passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners India, and super angels like Gokul Rajaram, Girish Mathrubootham, and Clark Valberg, etc.

Profile Overview:

We're hiring for a Sales Ops (Sales Tech) role to strengthen the systems behind how we sell at Rocketlane. You'll be in charge of the tools, workflows, and processes that help our sales team move faster and close better. That means building workflows, automating repetitive tasks, managing access, and making sure everything works smoothly across the funnel. You'll work directly with Sales, RevOps, and Growth to keep things clean, efficient, and aligned. This role is for someone who spots what's broken, fixes it without drama, and keeps improving the engine week after week. You think in systems, care about clean data, and want to free up sales reps to focus on selling.

What You'll Do

• Own our CRM (HubSpot and Salesforce) including workflows, field logic, automations, lead routing, access controls, and hygiene
• Manage the broader sales tech stack including Gong, RevenueHero, PandaDoc, and other sales tools.
• Design and implement scalable workflows and automations across the sales funnel to improve win rates and rep efficiency
• Work closely with Outbound Ops, and Marketing Ops to align systems, share knowledge, and streamline handoffs.
• Lead tool evaluations, run POCs, and experiment with automation to improve key stages of the deal cycle.
• Drive onboarding, documentation, and training for new tools and processes, ensuring adoption and ease of use.
• Set up structured feedback loops with sales pods to surface issues, prioritise improvements, and troubleshoot friction.
• Monitor tool usage, track performance, and proactively recommend fixes or enhancements to the stack

What We're Looking For

• 3 to 7 years of experience in Sales Ops, RevOps, or similar roles.
• Comfortable working with CRMs like HubSpot or Salesforce and setting up workflows, automations, and managing access.
• Hands-on experience on Gong, RevenueHero, and PandaDoc or similar tools
• You think in systems, spot messy processes, and enjoy simplifying them.
• You care about clean data and clear documentation
• You're curious about automation and always looking for ways to help sellers focus on high-impact work
• You take ownership, move fast, and communicate clearly with sales reps, leadership, and cross-functional teams.

Why Join us?

At Rocketlane, we're all about building a great product and a great place to work. Here's why you'll actually look forward to Mondays:

• Impact and ownership: You won't just be another cog in the machine; here, you're more like a turbocharged engine part. Bring your ideas, make them happen.
• Work with the best: We're a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes.
• Celebrate wins: Whether we're hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big.
• Learn and grow: We're all about learning—and we're not just talking about the latest SaaS trends. You'll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it).
• Flexibility and balance: While we love collaborating in the office five days a week, we know everyone has their own rhythm. That's why we offer flexibility around hours—so you can bring your best energy, whether you're an early bird or a night owl. Pajamas optional (at least outside the office).

KEY RESPONSIBILITIES

1. Business Analysis

• Gather and analyse business requirements from stakeholders.
• Prepare and submit Request for Proposal (RFP) and Request for Quotation (RFQ) documents.
• Translate business needs into functional specifications for technical teams.
• Identify gaps, risks, and opportunities in business processes.

2. Project Coordination

• Coordinate with internal teams to ensure timely delivery of project milestones.
• Track progress, manage timelines, and escalate issues when necessary.
• Facilitate meetings, prepare minutes, and follow up on action items.
• Ensure alignment between business goals and project execution.

3. Tender Bidding

• Identify relevant tenders from government and private portals.
• Prepare and submit bid proposals in coordination with technical and sales teams.
• Maintain a tracker of tender submissions, deadlines, and outcomes.
• Ensure compliance with tender requirements and documentation standards.

4. Documentation & Reporting

• Create and maintain project documentation, reports, and dashboards.
• Use Power BI or similar tools for data visualization and reporting.
• Present insights and recommendations to stakeholders and management.

SKILL REQUIRED

1. Proficiency in:

2. Power BI

3. Reporting tools

4. Documentation tools

5. Familiarity with government tendering processes

6. Ability to manage multiple projects and deadlines

EDUCATIONAL SPECIFICATION:

• Bachelor's degree in Business Administration, Information Technology, or related field
• Certification in Business Analysis or Project Management is a plus

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per year

Work Location: In person

Responsibilities:

CSIPL (Citi Services India Private Limited) partners provide critical support to the Account Opening process, encompassing both the establishment and ongoing servicing of Retail Bank Accounts in strict adherence to regulatory guidelines. This support extends to a diverse range of functions, including financial adjustments for accounts, initiated by factors such as returned deposited items or direct requests from branches or clients.

Justification / Responsibilities:

The Ops Sup Analyst 1 position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Lead customer service efforts by resolving inquiries and overseeing escalated issues to ensure efficient and effective support for Citi's clients.
• Foster team efficiency through continuous training, cross-functional support, and knowledge sharing initiatives.
• Collaborate effectively with the team, demonstrating flexibility in shift timings to meet business demands and manage peak volumes.
• Ensure timely completion of tasks by collaborating closely with validation and dependent teams.
• Initiate and lead employee engagement, learning, and development activities, supporting management in achieving team engagement goals.
• Actively participate in Line of Business (LOB)/Site initiatives and Global Community Day activities.
• Serve as an effective backup for the immediate supervisor, ensuring continuity of business operations (BAU).
• Develop comprehensive product and process expertise, including end-to-end conceptual understanding.
• Assume full ownership and accountability for all processed transactions and their eventual outcomes.
• Meet and exceed individual and team productivity targets/benchmarks, ensuring all processes adhere to Service Level Agreements (SLAs).
• Maintain a zero-error rate, preventing internal or external impacts (regulatory, financial, client, agent).
• Strictly adhere to Key Performance Indicators (KPIs) and Turnaround Times (TAT), promptly addressing and rectifying any breaches.
• Contribute to achieving annual MTP (Minimum Target Profit/Margin) savings.
• Analyze financial postings to identify and implement opportunities for simplification and rationalization of entries.
• Prepare and ensure timely and accurate Management Information Systems (MIS) and reporting.
• Ensure all activities comply with internal policies, procedures, and external regulatory requirements.
• Identify potential risks within processes and implement effective mitigation strategies.
• Foster a culture of continuous improvement, actively seeking and implementing enhancements to processes and workflows.

Qualifications:

• 04- 06 yrs relevant experience preferred
• Proficient in Microsoft Office & Citi AI tools
• Comprehensive knowledge of Branch and Client servicing process
• Lean Certified
• General knowledge of client reporting across the industry and our competitors
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor's degree/University degree or equivalent experience

Worker Sub-Type: Regular

Regular Time Type: Full time

-

Job Family Group:

Operations - Core

-

Job Family:

Operations Support

-

Time Type:

Full time

-

Most Relevant Skills

Please see the requirements listed above.

-

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

-

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi's EEO Policy Statement and the Know Your Rights poster.

The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
The PayPal Global Billing I2C team is seeking a Billing Operations Analyst. The role is a key partner enabler with revenue generation, invoice management, accounting posting accuracy, and process improvement. This role is to (1) process global billing operations for NA, EU, and APAC (2) manage short sprint projects (3) provide guidance with onboard key strategic merchants (4) identify cost savings initiatives (5) lower business risk by identifying and implementing financial controls.

Job Description:
Essential Responsibilities:

• Responsible for timely and effective reconciliation of all assigned General Ledger accounts
• Ensure accurate clearing of reconciling items in accordance with Company Policy
• Ensure accurate posting of general ledger entries in SAP and customer accounts
• Involved in research, track, and timely resolve outstanding reconciling items and related issues
• Apply advanced research techniques to accurately identify the source of reconciling items
• Participate in month-end close activities
• Identify and recommend process improvement opportunities in reporting, reconciliation, and analysis
• Communicate with internal resources and/or processors to escalate and resolve differences
• Drive technology adoption and changes to improve efficiency
• Assist with escalated cases

Minimum Qualifications:

• Minimum of 2 years of relevant work experience and a Bachelor's degree or equivalent experience.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:
To learn more about our culture and community visit

Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

REQ ID R