539 Operations Managers jobs in Delhi

Key Responsibilities

• Seller Onboarding & Support

• Engage with sellers and handhold them through the onboarding journey.

• Set up accounts, train sellers on using Zoop, and guide them through their first few livestreams.

• Troubleshoot basic issues and ensure a smooth experience in the early stages.

• Operations & Process Execution

• Manage day-to-day operational tasks like scheduling livestreams, tracking performance, and coordinating giveaways.

• Collect seller and buyer feedback, organize it, and share actionable insights with the team.

• Support the Ops lead in building scalable workflows and improving seller retention.

• Relationship Building

• Be the primary point of contact for sellers – ensuring they feel supported and valued.

• Build long-term trust by staying consistent, reliable, and solution-oriented.

What We're Looking For

• 0–2 years of experience (freshers welcome if you're sharp and proactive).
• Excellent communication skills (English + Hindi; regional languages a plus).
• Comfortable speaking with sellers, resolving queries, and building rapport.
• Interest in e-commerce, social media, or livestreaming.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• A "get-things-done" attitude with a problem-solving mindset.

What You'll Gain

• Direct exposure to e-commerce, seller success, and startup operations.
• Opportunity to learn end-to-end growth and ops – from onboarding sellers to scaling them.
• A chance to make a real impact in shaping how livestream commerce grows in India.
• Work closely with founders, growth experts, and sellers at scale.
• Competitive pay + rapid growth opportunities within Zoop. Location: Delhi

Compensation: Competitive, based on experience

Job Type: Full-time

Pay: ₹240, ₹480,000.00 per year

Benefits:

• Health insurance
• Paid sick time

Work Location: In person

• Basic knowledge of Excel/Google Sheets
• Research & build potential client databases
• Manage Upwork, Fiverr & LinkedIn profiles & proposals
• Assist with client outreach (email, LinkedIn, WhatsApp)
• Support business development & new client acquisition

Performance bonus

Automation & Business Operations Internship

About the Role

We are looking for a detail-oriented and proactive Automation & Business Operations

Intern to support ongoing projects across business operations, AI-based workflow

automation, CRM, and reporting. As part of our team, you will contribute to building

automation systems, internal tools and data-driven workflows that streamline processes and

improve productivity.

Key Responsibilities

● Build, test and optimize automation workflows using n8n /

● Contribute to internal app development using Appsmith

● Monitor and debug active automations to ensure smooth operations

● Document processes and create clear, repeatable SOPs

● Run weekly reports and update dashboards for stakeholders

● Explore and implement AI-powered task automation with tools like LLMs

● Build powerful LLM prompts to get efficient outputs

Skills & Tools You'll Use (Must-Haves)

● Strong knowledge of Google Sheets / Excel Functions

● Clear communication and documentation skills

● Basic coding knowledge (JavaScript/Python preferred)

● Knowledge of workflow automation tools like N8N or

Good-to-Have / You'll Learn on the Job

● Postgres or other relational databases

● Docker basics for working with containerized applications

● AI tools (ChatGPT / Gemini) for productivity automation

● Basics of CRM, reporting workflows, and lead generation systems

● Knowledge of Internal apps builder like Appsmith is a plus

What You'll Gain

● Hands-on experience in workflow automation & business operations

● Exposure to low-code/no-code platforms and AI-driven automation

● Opportunity to learn internal tool development with Appsmith

● Practical experience with databases and Docker-based environments

Location: Kirti Nagar, Delhi (In-Office)

Duration: 3 Months (with possible extension)

Stipend: 8k per month

Start Date: Immediate

Core responsibilities

• Run day to day operations and own the shared calendar.
• Coordinate with universities for profiles, events, talks, documentation and placements.
• Organise trade show schedules, demos and invite lists; manage post-event follow up.
• Maintain project, asset and inventory logs; oversee overseas shipments where relevant.
• Build internal dashboards on competitors, pricing, products, campaigns, funding calls; track trends across journals, search and trade press.
• Prepare decks, documents and trackers in PowerPoint, Word and Excel;
• Use AI tools for research and drafting.
• Identify and advance collaboration opportunities with institutes, vendors and partners.
• Attract and schedule candidates; manage screenings and handovers to hiring leads.

Skills

• Clear written and verbal communication; confident stakeholder handling.
• Strong organisation and attention to detail.
• Excel or Sheets for lookups, pivots, charts and basic automation; tidy slides.
• Comfortable with AI tools, Google Trends and simple RSS or newsletter curation.
• Research and fact checking with clean citation habits and version control.
• Event coordination across webinars and trade shows.
• Basic CRM discipline and data hygiene; discretion with sensitive data.
• Working knowledge of Illustrator, InDesign and Photoshop can be an advantage.

About 2070Health 

W Health has set up India’s first healthcare focused Venture Studio called 2070 Health  - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 24 months include Elevate Now , Nivaan Care , Reveal Healthtech and BabyMD and Everhope Oncology . 

Role definition: 

The Associate Director - Business Operations will report to the Chief Operating Officer of the Studio and will work closely with our Product, Marketing, Sales & GTM team on key priorities. You'll be responsible for driving strategic initiatives, fostering cross-functional collaboration, institutionalize knowledge in product, operations & marketing and ensuring that the gears of the organization are always turning smoothly. 

Responsibilities: 

Go-to-market (Execution) 

• Design and refine GTM strategies for growth initiatives, creating clear success metrics, methods for tracking progress, and risk-mitigation frameworks. 

• Collaborate with marketing, sales, and design teams to translate GTM plans into actionable campaigns and sales motions. 

Offline Expansion & Demand Generation  

• Lead multi-channel offline campaigns (health camps, OOH, local events, corporate tie-ups) to achieve monthly leads, conversions, and ROI targets. 

• Build referral partnerships with doctors, corporates, and pharmacies, tracking referral conversions and sales pipeline growth. 

Digital Marketing & Acquisition  

• Execute digital performance campaigns (Google, Meta, SEO, content) to deliver target CPL, CPA, and ROAS benchmarks. 

• Optimize landing pages and nurturing flows (email/SMS/WhatsApp) to improve traffic-to-lead ratio, conversion rate, and engagement. 

Sales Enablement & Partnerships  

• Develop playbooks, training material, and collaterals to increase sales efficiency, cycle speed, and closure rates. 

• Expand corporate and diagnostic partnerships to drive partner-led lead volume and referral pipeline contribution. 

Performance Tracking & Insights 

• Build reporting dashboards to monitor CAC, CLTV, channel ROI, and monthly acquisition vs. target. 

• Run post-campaign analysis to drive continuous improvement in lead quality and conversion metrics. 

Brand Visibility & Community Engagement  

• Implement BTL/ATL campaigns to strengthen brand recall and achieve brand awareness and engagement benchmarks across clinic locations. 

• Launch community programs (screenings, awareness drives) to grow local engagement, lead funnel, and share of voice. 

Requirements

• 5-10 years of experience across healthcare, Pharma, D2C, e-commerce, or high growth startups 

• Educational Requirements: MBA from a Tier-1 Institution is a plus 

• A sharp executioner who can break down ambiguity into smaller constructs and problem solve 

• Ability to differentiate between execution-focused tasks and insight-driven/discovery tasks, and handle both effectively. 

• A very strong team player who can collaborate well across functions, leadership, and sub-cultures 

Benefits

• Flat, Performance-Driven Culture: Thrive in a collaborative, non-hierarchical environment where your impact is measured by results-not titles or seniority. 

• Entrepreneurial Exposure: Work directly alongside seasoned founders and business leaders, taking ventures from 0 to 1 across multiple cutting-edge healthcare companies. 

• Skin in the Game: Receive ESOPs from the Studio, giving you direct ownership and a real stake in the success you help create. 

• Access to Elite Networks: Be part of a powerful ecosystem with access to top investors, domain experts, and leaders reshaping the future of healthcare. 

• Accelerated Learning & Growth: Fast-track your professional development as you solve high-impact problems and help launch the next wave of healthcare innovation. 

• Develop, implement, and refine operational strategies to enhance efficiency, quality, and cost-effectiveness.
• Oversee daily operations, ensuring that processes are executed smoothly and meet organizational objectives.
• Lead, mentor, and motivate a team of operational staff, fostering a culture of high performance and continuous improvement.
• Analyze operational data to identify bottlenecks, inefficiencies, and areas for enhancement.
• Design and implement process improvements and workflow optimizations.
• Develop and manage operational budgets, ensuring financial targets are met.
• Establish and monitor key performance indicators (KPIs) for operational effectiveness.
• Collaborate with other departments, such as sales, finance, and customer service, to ensure seamless cross-functional operations.
• Ensure compliance with all relevant regulations, policies, and industry standards.
• Implement and manage technology solutions to support operational goals.

• Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field. Master's degree preferred.
• Minimum of 7 years of experience in operations management or a related leadership role.
• Proven track record of successfully improving operational efficiency and driving business growth.
• Strong understanding of project management methodologies and process improvement techniques (e.g., Lean, Six Sigma).
• Excellent leadership, team management, and interpersonal skills.
• Proficiency in data analysis, financial management, and strategic planning.
• Strong problem-solving and decision-making abilities.
• Excellent communication and presentation skills.
• Ability to work effectively in a dynamic, fast-paced environment.
• Experience with enterprise resource planning (ERP) systems and other operational software.