1005 Operations jobs in Hyderabad

• Lead the analysis and redesign of industrial manufacturing processes.
• Implement Lean Manufacturing and Six Sigma methodologies.
• Develop and manage process improvement projects from conception to completion.
• Conduct root cause analysis for production issues and implement corrective actions.
• Establish and monitor KPIs to track process performance and efficiency.
• Train and mentor plant staff on process improvement techniques.
• Collaborate with cross-functional teams to optimize workflows.
• Prepare and present reports on process improvements and their impact.
• Champion a culture of continuous improvement within the organization.

• Bachelor's or Master's degree in Industrial Engineering, Mechanical Engineering, or a related field.
• 5+ years of experience in process improvement and Lean/Six Sigma implementation.
• Proven track record of successfully leading improvement projects in a manufacturing environment.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis, SPC, and process mapping tools.
• Excellent communication, leadership, and project management skills.
• Experience with hybrid work models and collaborating with remote and on-site teams.

• Identify opportunities for process improvements across manufacturing, supply chain, and operational functions.
• Lead and manage cross-functional teams to implement lean and Six Sigma projects.
• Develop and deploy process documentation, standard operating procedures (SOPs), and training materials.
• Analyze process data to identify bottlenecks, inefficiencies, and areas for cost reduction.
• Implement and monitor key performance indicators (KPIs) to track process improvements and operational performance.
• Facilitate workshops and training sessions on process improvement methodologies.
• Champion a culture of continuous improvement throughout the organization.
• Collaborate with engineering, production, and quality assurance teams to ensure seamless integration of improved processes.
• Utilize statistical analysis and problem-solving tools to diagnose and resolve complex operational issues.
• Prepare project proposals, progress reports, and final project evaluations.
• Stay abreast of industry best practices and emerging technologies in industrial engineering and process optimization.
• Mentor junior engineers and team members.
• Ensure all process improvements comply with safety and environmental regulations.

• Bachelor's or Master's degree in Industrial Engineering, Mechanical Engineering, Chemical Engineering, or a related discipline.
• Minimum of 7 years of experience in industrial engineering, process improvement, or operations management.
• Black Belt or Master Black Belt certification in Lean Six Sigma is highly preferred.
• Proven experience in leading and successfully delivering complex process improvement projects.
• Strong knowledge of lean manufacturing principles, value stream mapping, 5S, and Kaizen events.
• Proficiency in statistical software (e.g., Minitab) and process simulation tools.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong project management and leadership capabilities.
• Effective communication, presentation, and interpersonal skills.
• Ability to influence and engage stakeholders at all levels of the organization.
• Experience in the manufacturing sector is a significant advantage.
• Commitment to data-driven decision-making and continuous improvement.

• Bachelor's or Master's degree in Industrial Engineering or a related field.
• Minimum of 5-7 years of experience in process improvement, lean manufacturing, or Six Sigma projects.
• Proficiency in process mapping, value stream mapping, and root cause analysis.
• Strong knowledge of statistical software and data analysis tools.
• Excellent communication, leadership, and interpersonal skills.
• Experience with project management methodologies.
• Certification in Six Sigma (Green Belt or Black Belt) is highly desirable.
• Ability to work effectively in a hybrid work environment, balancing on-site collaboration with remote flexibility.

• Lead the identification and prioritization of process improvement opportunities across various business units.
• Design and implement comprehensive continuous improvement programs using Lean, Six Sigma, and other methodologies.
• Conduct in-depth process analysis, value stream mapping, and root cause analysis.
• Develop and deploy data-driven strategies to enhance efficiency, reduce costs, and improve quality.
• Facilitate and lead cross-functional teams in improvement projects.
• Develop and deliver training programs on process improvement tools and techniques.
• Establish and track key performance indicators (KPIs) to measure the impact of improvements.
• Mentor and coach engineers and operational staff on continuous improvement principles.
• Champion a culture of operational excellence and data-driven decision-making.
• Prepare reports and presentations on project progress and outcomes for senior management.

• Master's degree in Industrial Engineering, Operations Management, or a related technical field.
• Minimum of 10 years of experience in process improvement, Lean, Six Sigma (Black Belt or Master Black Belt certification preferred).
• Proven experience leading complex, multi-site continuous improvement initiatives.
• Strong analytical and problem-solving skills with expertise in statistical analysis.
• Excellent project management and change management capabilities.
• Exceptional interpersonal, communication, and influencing skills.
• Demonstrated ability to lead and motivate remote teams.
• Proficiency in process mapping tools (e.g., Visio, Lucidchart) and data analysis software (e.g., Minitab, Excel).
• Experience in manufacturing or industrial operations is essential.

Job Summary: We are looking for a detail-oriented and Business Operations Specialist will be responsible for ensuring smooth onboarding of clients, maintaining seamless coordination with telecom operators, and monitoring messaging traffic to support operational efficiency and client satisfaction. This role involves cross-functional collaboration with Sales, Technical, and Partner teams, both domestic and international.

What you’ll be responsible for?

• Customer Success:

Coordinate end-to-end client onboarding by gathering information and technical requirements, provisioning accounts, and ensuring seamless internal coordination for a smooth customer experience.

Provide support to customers during account configuration, assisting in issue resolution to ensure successful integration and traffic initiation.

Monitor traffic post-onboarding to analyse performance trends and provide early-stage support.

• Traffic Assurance:

Track monthly traffic targets received from the internal stakeholders and by breaking them into weekly and daily target, ensure to monitor and achieve the targets.

• Telco Coordination :

Coordinate with telecom operators and connectivity partners for additional capacities and to get RFPs.

Work closely with telco account managers to follow up and resolve long-pending technical, commercial, or operational issues in a timely manner.

• Reports & Analytics:

Publishing daily performance reports of clients for review, routing deviations.

Monitor the traffic from the customers, identify and analyse the reasons for traffic growth or dip and highlight with the sales team for corrective action.

Identifying potential and publishing the opportunities.

• Collaboration:

Work closely with other departments, including development, sales, and quality assurance to ensure a seamless customer experience.

• Process Improvement:

Identify opportunities for process improvement and contribute to enhancing the efficiency of the support team.

• Documentation:

Create and maintain detailed and accurate documentation of SOP’s for regular operations.

What you’d have?

• Bachelor’s/Master’s degree.
• Must have Hands on Experience/Knowledge on CPaaS, A2P SMS, RCS with Routing.
• Minimum 4+ years if experience in the job offered or in a related role.
• Must have knowledge in SQL, advanced excel and power point presentation.
• Customer Success & Business Operations experience.
• Able to communicate both on a technical and non-technical level.
• Exceptional interpersonal, verbal, written communication skills and good customer handling capabilities.
• Possess excellent presentation skills and proficiency at making one on one and group Presentation.
• Good in understanding business numbers and sharp in analysing and predicting trends.
• Be passionate and able to work in a fast-paced environment.
• Process, ITIL-V4 and certification related to business operations is plus.

Why join us?

• Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry.
• Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.
• Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated.

Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees.