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Job Description:

Are you ready to join a team that’s driving the future of lubricants & beyond and setting new industry standards? Discover how our diverse and passionate people at Castrol are shaping the industry – and how you can be part of this journey.

We’re seeking talented experts who share our passion for innovation and excellence. Bring your unique perspective, collaborative spirit, and challenge our thinking as we continue to lead the way in the lubricants' market & build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization.

Apply now!

Castrol is a global leader in lubricants and part of the bp Group, one of the world’s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, relentless innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets.

At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of nurturing top talent for leadership roles, both locally and globally.

We are currently looking for Quality Manager - India and details mentioned below:

Let me tell you about the role :

• Provide leadership and expertise in Quality related matters for Castrol India limited.
• Implement Global quality standards, processes and systems.
• Develop and maintain Quality Management Systems and responsible for development of functional capability in quality in the GSC
• Develop and implement Lead End to end Quality road map

Roles & Responsibilities:

 Own the quality control function for delivering Quality products to customer.
• Provide functional expertise for continuous improvement in standards in India
• Lead the roll out of Global Quality initiatives.
• Lead the Formulation Management Process.
• Build standard processes in Quality Management.
• Maintain a high level of motivation in quality team and drive the development of individuals along their careers.
• Drive a Zero-Defect culture across the value chain.
• Provide investigation support for Quality related Root Cause Analysis for quality incidents
• Support efficiency agenda through supervising Cost of poor Quality MI

Experience and Qualifications:

Education
• Bachelor’s degree or equivalent experience in Scientific subject area or engineering
• Training in Quality tools and statistical tools will be added advantage.
• Excellent knowledge of supply chain processes.

• Experience
• Demonstrated ability in supply chain domain.
• Proven experience in QMS in leading foods, consumer products, lubricants or chemical industries
• Improving quality across supply chains operations
• Demonstrated track record of strong interpersonal and communication skills with the ability to influence, handle conflict, and improve team performance.

Internal :
Sales, Marketing, Planning, Logistics Team 

External :
External Auditors, 3P Manufacturers etc.

Travel Requirement

Relocation Assistance:

Remote Type:

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Assistant Manager – Quality

Key Responsibilities and accountabilities of the Role:

 Serve as the Quality Assurance (QA) in charge for the assigned region, representing and ensuring adherence to quality standards.

Conduct a minimum of 25 audits at CCD outlets, 5 audits at CDX outlets, and audits of vendors, warehouses, and cold storage facilities as required, every month.

repare monthly reports on audit findings and review them with stakeholders, ensuring implementation of corrective actions from all audits.

onduct weekly checks on food specifications and sensory evaluations for both food and beverages at CCD and CDX outlets.

rovide training to the team as needed to enhance skills and ensure consistency in quality assurance practices.

onitor primary and secondary logistics vehicle temperatures in the region, escalate any deviations, and ensure corrective actions are taken.

onduct vendor audits and verify product processes to ensure compliance and quality standards are met.

onitor secondary logistics vehicle temperatures and escalate any deviations for prompt action.

Functional Skills required to execute the role:

uality Assurance Management: Ability to oversee and ensure adherence to quality standards in the assigned region.

udit Management: Proficiency in conducting audits at CCD and CDX outlets, as well as vendor audits and inspections of warehouses and cold storage facilities.

eporting and Analysis: Skills in preparing comprehensive reports on audit findings and analyzing data to identify trends and areas for improvement.

raining and Development: Capability to provide training to the team to enhance skills and ensure consistency in quality assurance practices.

ogistics Monitoring: Ability to monitor primary and secondary logistics vehicle temperatures, escalate deviations, and ensure corrective actions are taken promptly.

ood Safety: Knowledge of food safety regulations and standards, with the ability to ensure compliance in all aspects of operations.

ensory Evaluation: Skills in conducting sensory evaluations for both food and beverages to maintain product quality.

Performance Measures and indicators for the Role:

uality Assurance Standards Adherence

udit Performance (CCD Outlets)

udit Performance (CDX Outlets)

udit Performance (Vendors, Warehouses, Cold Storage)

onthly Audit Report Preparation

takeholder Review Meetings

ood and Beverage Quality Checks

eam Training and Development

ogistics Temperature Monitoring (Primary and Secondary Vehicles)

endor Audit Compliance.

Technical Skills required to execute the role:

ood Safety and Quality Standards: In-depth knowledge of food safety regulations and quality standards applicable to the food and beverage industry.

uditing Techniques: Familiarity with auditing techniques and methodologies to assess compliance with quality standards.

ensory Evaluation: Understanding of sensory evaluation techniques to assess food and beverage quality.

ata Analysis Tools: Proficiency in using tools like Microsoft Excel or data analysis software for analyzing audit findings and generating reports.

Qualification & Experience:

achelor’s degree in Food Science, Food Technology, Quality Assurance, or a related field. Advanced degrees such as Master’s or MBA may be advantageous.

 Ce fications in Quality Management Systems (QMS), Food Safety Management Systems (FSMS), or Quality Auditing would be beneficial.

-5 years of experience in Quality Assurance, preferably in the food and beverage industry.

xperience in conducting audits, monitoring quality standards, and implementing corrective actions.

amiliarity with food safety regulations and quality management systems.

We're hiring | Senior Manager Quality | Mumbai

Job Specifications:

• Develop and implement QA Frameworks, SOP's and evaluation processes
• Analyze call/chat/email evaluations, identify trends, and suggest improvements
• Ensure Compliance with client specific KPI's and service level agreements
• Report Key Quality Metrics - NPS, FCR, QA Scores
• Drive RCA for quality deviations and develop corrective action plans
• Client & Stakeholder Management (3rd Party Client Management)
• Experience with Six Sigma, COPC or Lead Methodologies
• Minimum - Green Belt Certified
• In a leadership/managerial role for at least 2 years
• Strong Knowledge of QA Tools, call center metrics
• Proficient in PowerPoint and QA Software
• Supports Innovation & Continuous Improvement

LUCKY-TECH Membranes Pvt Ltd  is a Mumbai-based leader in engineered PVC/PVDF coated fabrics, proudly partnering with SIOEN Belgium  since 2006. Our products support industries across tensile architecture, biogas, transport, logistics, and industrial structures . With cutting-edge technology and a culture of continuous improvement, we are building scalable, future-ready solutions.

We are looking for a Team Lead – Process Improvement  to join our operations excellence team. This role is ideal for someone who enjoys analyzing business processes, identifying inefficiencies, and leading execution of improvement projects  with measurable impact on time, cost, and quality .

You will act as the bridge between management and executives, ensuring that improvement initiatives are implemented effectively and reported systematically.

• Select and prioritize processes for improvement at department/function level.
• Guide executives in conducting process studies, data collection, and implementation.
• Monitor progress using defined KPI metrics (time, cost, quality) .
• Consolidate and submit weekly progress reports  to management.
• Conduct review meetings and ensure accurate documentation of improvements.
• Coordinate with department heads and process owners to achieve buy-in.

• Experience:  3–5 years in process improvement, operations excellence, industrial engineering, or related roles.
• Skills:  Strong in process mapping, root cause analysis, KPI measurement, and project coordination.
• Traits:  Structured, proactive, people-oriented, and detail-driven.
• Knowledge:  Lean/Kaizen/Six Sigma exposure preferred (certification a plus).
• Education:  Graduate degree in Engineering, Operations, or Business Management.

• Opportunity to lead impactful process improvement projects  across multiple functions.
• A culture of learning, ownership, and innovation.
• Competitive compensation package aligned with industry standards.
• Exposure to cross-functional collaboration and leadership growth.

 How to Apply:

Apply directly via LinkedIn or share your CV with us at

Please answer the following in your application:

1. Briefly describe one process improvement project you have led.
2. What measurable results (time, cost, or quality) did you achieve?
3. Are you open to working full-time on-site at Nariman Point, Mumbai?

• Lead the identification, analysis, and implementation of process improvements using methodologies such as Lean, Six Sigma, and Kaizen.
• Conduct detailed process mapping and data analysis to identify areas of inefficiency, waste, and potential risk.
• Develop business cases and proposals for process improvement initiatives, outlining expected benefits and resource requirements.
• Manage the execution of process improvement projects from initiation to closure, ensuring timely and successful delivery.
• Collaborate with operational teams, engineers, and management to implement recommended changes and ensure buy-in.
• Develop and track key performance indicators (KPIs) to measure the impact and sustainability of implemented improvements.
• Provide training and mentorship to junior engineers and other team members on process improvement methodologies.
• Facilitate workshops and brainstorming sessions to generate innovative solutions to operational challenges.
• Ensure adherence to safety regulations and quality standards throughout all process improvement activities.
• Benchmark best practices and stay current with advancements in industrial engineering and process optimization.
• Communicate project progress and results effectively to stakeholders at all levels.
• Contribute to the development of a strong continuous improvement culture within the organization.

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, or a related technical field. Master's degree preferred.
• Minimum of 6-8 years of experience in industrial engineering, process improvement, or operations management.
• Black Belt or Master Black Belt certification in Lean Six Sigma is highly desirable.
• Proven track record of leading and successfully completing significant process improvement projects.
• Strong analytical, problem-solving, and critical thinking skills.
• Expertise in statistical analysis tools and process modeling software.
• Excellent leadership, communication, and interpersonal skills.
• Ability to influence and collaborate effectively with diverse teams and stakeholders.
• Proficiency in project management principles.
• Experience in a manufacturing or heavy industrial environment is a plus.

• Lead and facilitate process improvement initiatives using Lean Six Sigma principles.
• Conduct detailed analysis of manufacturing processes, identifying areas for optimization and cost reduction.
• Develop and implement action plans to address identified inefficiencies and quality issues.
• Collect and analyze data to measure process performance and track improvement progress.
• Design and standardize new processes to ensure sustainable efficiency gains.
• Train and mentor team members on process improvement techniques and best practices.
• Collaborate with cross-functional teams, including production, quality, and engineering, to ensure seamless implementation of changes.
• Prepare reports and present findings and recommendations to senior management.
• Stay updated on industry best practices and emerging technologies in process engineering.
• Drive a culture of continuous improvement throughout the organization.

• Bachelor's or Master's degree in Industrial Engineering, Mechanical Engineering, or a related field.
• Minimum of 7 years of experience in process improvement, industrial engineering, or operations management.
• Strong knowledge and application of Lean Manufacturing and Six Sigma methodologies (Green Belt or Black Belt certification preferred).
• Proficiency in statistical analysis and data visualization tools (e.g., Minitab, JMP).
• Excellent analytical, problem-solving, and critical-thinking skills.
• Proven ability to lead projects and drive change in a manufacturing environment.
• Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Experience with process mapping, value stream analysis, and root cause analysis techniques.
• Familiarity with ERP systems and manufacturing execution systems (MES) is a plus.
• Ability to work effectively in a hybrid environment, balancing remote and on-site responsibilities.

• Lead the design and implementation of process improvement initiatives using Lean and Six Sigma methodologies.
• Analyze existing manufacturing and production processes to identify areas for optimization.
• Develop and implement solutions to reduce waste, improve efficiency, and lower costs.
• Utilize data analysis and statistical tools to measure process performance and identify trends.
• Create process maps, flowcharts, and documentation for improved workflows.
• Collaborate with cross-functional teams to drive implementation of process changes.
• Train and mentor employees on continuous improvement principles and tools.
• Monitor and evaluate the effectiveness of implemented improvements.
• Manage process improvement projects from initiation to completion.
• Champion a culture of operational excellence and innovation within the organization.

• Bachelor's or Master's degree in Industrial Engineering, Mechanical Engineering, or a related field.
• Minimum of 6-8 years of experience in process improvement, operations management, or industrial engineering.
• Certified Lean Six Sigma Black Belt or equivalent experience is highly preferred.
• Proven track record of successfully implementing process improvements that yield measurable results.
• Strong analytical and problem-solving skills.
• Proficiency in statistical analysis software (e.g., Minitab) and process mapping tools.
• Excellent project management and leadership abilities.
• Strong communication, presentation, and interpersonal skills.
• Ability to work effectively in a hybrid work environment.
• Experience in a manufacturing or production setting.