375 Reliance Jio jobs in Mumbai

We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup.

Experience Required : 3-10yrs

Location : Navi Mumbai

Budget :15Lpa

Shift timing :24*7

Notice Period : Max 30days

Key Responsibilities by Category:

Experience Level

• 3–10 years in Network Operations within Telecom or ISP environments.
• Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels.

Customer Circuit Support

• Provide Tier 2/3 support for escalated network and customer incidents.
• Communicate directly with enterprise customers, offering timely updates and resolutions.

Network Equipment Support

• Configure, install, and maintain network devices (Routers, Switches, NIDs).
• Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian .

Protocol Troubleshooting

• Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG .
• Utilize CLI and SNMP-based tools for analysis and troubleshooting.

Fiber Testing & Diagnostics

• Conduct RFC 2544 testing and validate network throughput.
• Assist field engineers with OTDR testing for fiber faults.

NOC Monitoring & Escalation

• Monitor alarms and performance metrics in a 24x7 NOC environment.
• Escalate complex issues to senior engineering teams or external vendors.

Documentation & Reporting

• Log diagnostics, resolutions, and RCA in ticketing systems.
• Maintain clear incident reports and resolution timelines.

Collaboration

• Coordinate with Field Engineers, Provisioning, and Engineering teams.
• Liaise with third-party vendors for hardware troubleshooting and escalations.

Customer Communication

• Provide professional, timely, and clear communication to customers and internal stakeholders.
• Maintain high standards in both written and verbal communication.

Technical Proficiency

• Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena .
• Exposure to Telco infrastructure, FTTx, DWDM is a plus.

Certifications (Preferred)

• Cisco: CCNA/CCNP , Juniper: JNCIA/JNCIS , Nokia certifications preferred.

Tools & Testing Experience

• Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools.

Position - Network Engineer

Location - Mumbai

Total Experience - 10+ years

Domain/Vertical - Insurance and / or Finance

Qualifications Educational - B.Tech/B.Sc/BCA/B.E – IT or Computer Science

Certifictation - CCIP / CCIE / NSE4 / CCNP

Relevant Experience:

• 5 years’ experience as a Senior/Principal Network Engineer or Solution Architect.
• Solid networking foundation to deploy and troubleshoot Layer 1,2, and 3 protocols as well as DNS, Proxy, load balancers, and firewalls.
• 5 Year’s Network Optimization services experience.
• 4 Years of experience in LAN and WAN technologies, including multiple network operating systems and hardware platforms such as Cisco, HP, Aruba, SDWAN and FortiGate.
• Working technical experience with installing, configuring, monitoring troubleshooting and supporting network components (LAN and WAN environment) and protocols (BGP, EIGRP, OSPF).
• Broad infrastructure knowledge/experience on Enterprise systems such as Active Directory, Voice, Infrastructure systems.
• Working knowledge of Azure, AWS and Cloud based systems.

Responsibilities:

• Establish the networking environment by designing network Solutions as per defined Network Strategy to improve the resilience of the current Environment.
• Maximize the network performance by monitoring performance, troubleshooting high end network problems and outages, scheduling and implementing upgrades
• Collaborate and consult with other BU Architects / Owners to effectively optimize the network environment.
• Investigate LAN, WAN and Firewall environments using information from multiple sources.
• Securing network systems and company IT Infrastructure by establishing and enforcing policies and defining and monitoring access.
• Support and administer firewall environments in line with IT security policy, orc.
• Report network operational status by gathering and prioritizing information and managing projects.
• Upgrade data network equipment to the latest stable firmware releases to ensure compliance.
• Configure routing and switching equipment, hosted IP voice services and firewalls.
• Provide remote support to on-site engineers and end users/customers during installation.
• Capacity management and audit of IP addressing and hosted devices within data centers.
• Liaise with project management teams, third-line engineers and service desk engineers on a regular basis.
• Lead an Automation and Innovation strategy.

Technical Mandatory Skills:

• At least 5 years’ experience as a Senior/Principal Network Engineer or Solutions Architect.
• Solid networking foundation to deploy and troubleshoot Layer 1,2, and 3 protocols as well as DNS, Proxy, load balancers, and firewalls.
• Network Optimization services.
• LAN and WAN technologies, including multiple network operating systems and hardware platforms such as Cisco, HP, Aruba, SDWAN and FortiGate.
• Working technical experience with installing, configuring, monitoring, troubleshooting and supporting network components (LAN and WAN environment) and protocols (BGP, EIGRP, OSPF.)
• Broaden infrastructure knowledge/experience on Enterprise systems such as Active Directory, Voice, Infrastructure systems.
• Working knowledge of Azure, AWS and Cloud based systems.

Please contact - Saanvi Gandhi

| - Whatsapp

The ideal candidate will be responsible for maintaining and intermittently improving our current network configuration and infrastructure. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your strong technical skills in Linux and Windows environments and IP networking.

Responsibilities

1. Network Design and Architecture: o Develop and implement network architecture and design strategies to support business requirements, ensuring scalability, reliability, and security. o Design and implement WAN/LAN infrastructure, including routers, switches, firewalls, VPNs, and wireless networks, to optimize network performance and availability.

2. Infrastructure Deployment and Maintenance: o Lead the deployment, configuration, and maintenance of server infrastructure, storage systems, virtualization platforms, and cloud environments (e.g., AWS, Azure). o Ensure the integrity and availability of IT infrastructure components, including servers, storage, operating systems, and middleware.

3. Network Security and Compliance: o Implement and enforce network security policies, protocols, and best practices to protect data, systems, and infrastructure from unauthorized access and cyber threats. o Conduct regular security audits, vulnerability assessments, and penetration testing; implement remediation measures as necessary to maintain compliance with industry standards and regulations.

4. Monitoring and Performance Optimization: o Monitor network and infrastructure performance, analyze network traffic patterns, and optimize network configurations to ensure efficient operation and resource utilization. o Configure and maintain network monitoring tools and dashboards to proactively identify and address performance issues and outages.

5. Team Leadership and Development: o Provide leadership and mentorship to a team of network engineers and infrastructure specialists, fostering a collaborative and productive work environment

Qualifications

• Bachelor ’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Certifications such as Cisco Certified Network Professional (CCNP), CompTIA Network+, VMware Certified Professional (VCP), or equivalent preferred.
• Proven experience in network engineering, infrastructure management, or a similar role, with hands -on experience in network design, implementation, and troubleshooting.

Role :- Network Engineer L2

Experience :- Min 5 Yrs

Location :- Mumbai - Airoli (Onsite)

Notice Period:- Immediate Joiners Only

Shift timings and working days :- Rotational Shifts

Communication:- Good comm skills

Job Responsibilities :

• Must have experience in SD WAN Versa
• Excellent verbal, written and interpersonal communication skills
• Working knowledge of Cisco products like switches, routers, Access points and firewalls
• Working knowledge of checkpoint / Palo Alto /cisco ASA / Juniper firewalls
• Knowledge on advanced Routing protocols, QOS, HSRP, GLBP
• Knowledge on switching, VTP,STP etc
• Manage tickets & support
• Ensure the availability and continuity of network services in accordance with our contractual commitments (SLA);
• optimize the network performance and ensure adequate capacity planning.
• Perform regular assessment and tuning for the services & sites under his responsibility.
• troubleshoot network problems; escalate issues to vendor.

We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup.

Experience Required : 3-10yrs

Location : Navi Mumbai

Budget :15Lpa

Shift timing :24*7

Notice Period : Max 30days

Key Responsibilities by Category:

Experience Level

• 3–10 years in Network Operations within Telecom or ISP environments.
• Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels.

Customer Circuit Support

• Provide Tier 2/3 support for escalated network and customer incidents.
• Communicate directly with enterprise customers, offering timely updates and resolutions.

Network Equipment Support

• Configure, install, and maintain network devices (Routers, Switches, NIDs).
• Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian.

Protocol Troubleshooting

• Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG.
• Utilize CLI and SNMP-based tools for analysis and troubleshooting.

Fiber Testing & Diagnostics

• Conduct RFC 2544 testing and validate network throughput.
• Assist field engineers with OTDR testing for fiber faults.

NOC Monitoring & Escalation

• Monitor alarms and performance metrics in a 24x7 NOC environment.
• Escalate complex issues to senior engineering teams or external vendors.

Documentation & Reporting

• Log diagnostics, resolutions, and RCA in ticketing systems.
• Maintain clear incident reports and resolution timelines.

Collaboration

• Coordinate with Field Engineers, Provisioning, and Engineering teams.
• Liaise with third-party vendors for hardware troubleshooting and escalations.

Customer Communication

• Provide professional, timely, and clear communication to customers and internal stakeholders.
• Maintain high standards in both written and verbal communication.

Technical Proficiency

• Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena.
• Exposure to Telco infrastructure, FTTx, DWDM is a plus.

Certifications (Preferred)

• Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred.

Tools & Testing Experience

• Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools.

Role :- Network Engineer L2

Experience :- Min 5 Yrs

Location :- Mumbai - Airoli (Onsite)

Notice Period:- Immediate Joiners Only

Shift timings and working days :- Rotational Shifts

Communication:- Good comm skills

Job Responsibilities :

• Must have experience in SD WAN Versa
• Excellent verbal, written and interpersonal communication skills
• Working knowledge of Cisco products like switches, routers, Access points and firewalls
• Working knowledge of checkpoint / Palo Alto /cisco ASA / Juniper firewalls
• Knowledge on advanced Routing protocols, QOS, HSRP, GLBP
• Knowledge on switching, VTP,STP etc
• Manage tickets & support
• Ensure the availability and continuity of network services in accordance with our contractual commitments (SLA);
• optimize the network performance and ensure adequate capacity planning.
• Perform regular assessment and tuning for the services & sites under his responsibility.
• troubleshoot network problems; escalate issues to vendor.

Position - Network Engineer

Location - Mumbai

Total Experience - 10+ years

Domain/Vertical - Insurance and / or Finance

Qualifications Educational - B.Tech/B.Sc/BCA/B.E – IT or Computer Science

Certifictation - CCIP / CCIE / NSE4 / CCNP

Relevant Experience:

• 5 years’ experience as a Senior/Principal Network Engineer or Solution Architect.
• Solid networking foundation to deploy and troubleshoot Layer 1,2, and 3 protocols as well as DNS, Proxy, load balancers, and firewalls.
• 5 Year’s Network Optimization services experience.
• 4 Years of experience in LAN and WAN technologies, including multiple network operating systems and hardware platforms such as Cisco, HP, Aruba, SDWAN and FortiGate.
• Working technical experience with installing, configuring, monitoring troubleshooting and supporting network components (LAN and WAN environment) and protocols (BGP, EIGRP, OSPF).
• Broad infrastructure knowledge/experience on Enterprise systems such as Active Directory, Voice, Infrastructure systems.
• Working knowledge of Azure, AWS and Cloud based systems.

Responsibilities:

• Establish the networking environment by designing network Solutions as per defined Network Strategy to improve the resilience of the current Environment.
• Maximize the network performance by monitoring performance, troubleshooting high end network problems and outages, scheduling and implementing upgrades
• Collaborate and consult with other BU Architects / Owners to effectively optimize the network environment.
• Investigate LAN, WAN and Firewall environments using information from multiple sources.
• Securing network systems and company IT Infrastructure by establishing and enforcing policies and defining and monitoring access.
• Support and administer firewall environments in line with IT security policy, orc.
• Report network operational status by gathering and prioritizing information and managing projects.
• Upgrade data network equipment to the latest stable firmware releases to ensure compliance.
• Configure routing and switching equipment, hosted IP voice services and firewalls.
• Provide remote support to on-site engineers and end users/customers during installation.
• Capacity management and audit of IP addressing and hosted devices within data centers.
• Liaise with project management teams, third-line engineers and service desk engineers on a regular basis.
• Lead an Automation and Innovation strategy.

Technical Mandatory Skills:

• At least 5 years’ experience as a Senior/Principal Network Engineer or Solutions Architect.
• Solid networking foundation to deploy and troubleshoot Layer 1,2, and 3 protocols as well as DNS, Proxy, load balancers, and firewalls.
• Network Optimization services.
• LAN and WAN technologies, including multiple network operating systems and hardware platforms such as Cisco, HP, Aruba, SDWAN and FortiGate.
• Working technical experience with installing, configuring, monitoring, troubleshooting and supporting network components (LAN and WAN environment) and protocols (BGP, EIGRP, OSPF.)
• Broaden infrastructure knowledge/experience on Enterprise systems such as Active Directory, Voice, Infrastructure systems.
• Working knowledge of Azure, AWS and Cloud based systems.

Please contact - Saanvi Gandhi

| - Whatsapp

The ideal candidate will be responsible for maintaining and intermittently improving our current network configuration and infrastructure. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your strong technical skills in Linux and Windows environments and IP networking.

Responsibilities

1. Network Design and Architecture: o Develop and implement network architecture and design strategies to support business requirements, ensuring scalability, reliability, and security. o Design and implement WAN/LAN infrastructure, including routers, switches, firewalls, VPNs, and wireless networks, to optimize network performance and availability.

2. Infrastructure Deployment and Maintenance: o Lead the deployment, configuration, and maintenance of server infrastructure, storage systems, virtualization platforms, and cloud environments (e.g., AWS, Azure). o Ensure the integrity and availability of IT infrastructure components, including servers, storage, operating systems, and middleware.

3. Network Security and Compliance: o Implement and enforce network security policies, protocols, and best practices to protect data, systems, and infrastructure from unauthorized access and cyber threats. o Conduct regular security audits, vulnerability assessments, and penetration testing; implement remediation measures as necessary to maintain compliance with industry standards and regulations.

4. Monitoring and Performance Optimization: o Monitor network and infrastructure performance, analyze network traffic patterns, and optimize network configurations to ensure efficient operation and resource utilization. o Configure and maintain network monitoring tools and dashboards to proactively identify and address performance issues and outages.

5. Team Leadership and Development: o Provide leadership and mentorship to a team of network engineers and infrastructure specialists, fostering a collaborative and productive work environment

Qualifications

• Bachelor ’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Certifications such as Cisco Certified Network Professional (CCNP), CompTIA Network+, VMware Certified Professional (VCP), or equivalent preferred.
• Proven experience in network engineering, infrastructure management, or a similar role, with hands -on experience in network design, implementation, and troubleshooting.

Essential Functions:Analyzes, architects, designs, configures, installs, and manages enterprise network and network equipment.Maintains personal knowledge of network vendor technologies and associated software.Engages in technical administration of Cisco network equipment including routers, switches, access points, and controllers.Configures, monitors, and troubleshoots enterprise network equipment.Resolves complex issues involving a wide range of technologies.Assists other teams with installing and configuring Cisco Voice Gateways, Integrated Services Routers (ISRs), Cisco Unified Border Element (CUBE) routers, analog gateways, and any other infrastructure equipment.Works with carriers and configures/troubleshoots Internet, MPLS, SD-WAN and other WAN circuits and equipment.Mentors other network engineers who are junior to this position.Ensures network meets compliance standards, including PCI and HIPPA.Provides on call support required to bring production systems to operational states.Oversees diagnosis and troubleshooting activities; resolves technical problems that occur.Performs system administration functions necessary to support continuous day-to-day system operationsPerforms configuration management using Ansible, Solarwinds and other tools.Performs expansion, relocation, and consolidation of voice infrastructure for all corporate locations.Develops and maintains network documentation.Maintains involvement with other aspects of IT systems infrastructure by participating in Agile/Scrum process for the IT systems team.Maintains relationships with key contacts outside of own area of expertise.Responsible for providing root cause analysis for outages, and delivering SOPs.Performs other related duties and projects as business needs require at direction of management.Education and Experience:Bachelor’s Degree in Computer Science or related field of study.Minimum eight (8) years of experience with Cisco routers/switches/routing protocols and other network equipment.Experience implementing Cisco ISEExperience using Cisco DNA CenterExperience with SD-WAN, preferred.Experience with SDN preferred.Experience or knowledge of networking in a VMware and/or Docker and/or AWS environment, preferred.Experience or knowledge of Ia C and/or Na C, preferred.Experience or knowledge of Python and Ansible.Special Requirements/Certification:Cisco Certified Network Professional certification requiredCisco Certified Internetwork Expert certification preferred.