Customer Success Specialist, Scientific Research

Mumbai, Maharashtra JoVE

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

About the job


JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as IIT, IISc, University of Oxford, University of Cambridge, Harvard, MIT, Stanford etc. As a growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.


Candidates need to work as per the UK time zone-1:00-10:00 PM IST / US time zone -7:00 PM-3:00 AM IST


The Role


The Customer Success Specialist, Research will be responsible for aiding researchers and faculty at subscribing Universities and Research Institutions in North America & Europe to integrate JoVE’s content into their syllabi and support training and research activities.


Responsibilities:


  • Customer-facing role with a focus on outreach to Researchers and Educators to boost usage of JoVE resources in the Lab and classroom;
  • Delivering presentations and webinars at: (1) exhibits and conferences (2) University/Research center seminars and workshops
  • Developing relationships with key decision makers (Head of Departments, Dean of Faculties, PIs, Researchers.) and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 meetings, emails, tailored projects etc)
  • Providing customer feedback to sales, product and marketing teams
  • Delivering Product Awareness within new and ongoing customer Universities and Research Institutes
  • Maintaining positive ongoing relationships with customer institutes during the sales cycle, and after a sale to provide support and ensure client satisfaction and retention


Requirements:


  • A Masters or PhD Degree in STEM discipline
  • Excellent English communication skills
  • Prior working experience in laboratory settings
  • Experience in Science Communications or Customer-facing roles is considered a plus!
  • Thorough understanding of education and research trends and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology
  • Demonstrated ability to deliver excellent presentations for large and small groups
  • Proven ability to network with scientists and decision-makers
  • Open to travel


Why Join JoVE?


  • You can expect compensation package competitively placed within the local market
  • You will make a direct impact in accelerating science research and in improving student learning in science education
  • Opportunity to work with global teams and in an environment that promotes innovation and collaboration
  • Our strong promotion from within culture draws a clear path to advance your career with us
This advertiser has chosen not to accept applicants from your region.

Customer Success Specialist, Scientific Research

Mumbai, Maharashtra JoVE

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

About the job

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as IIT, IISc, University of Oxford, University of Cambridge, Harvard, MIT, Stanford etc. As a growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

Candidates need to work as per the UK time zone-1:00-10:00 PM IST / US time zone -7:00 PM-3:00 AM IST

The Role

The Customer Success Specialist, Research will be responsible for aiding researchers and faculty at subscribing Universities and Research Institutions in North America & Europe to integrate JoVE’s content into their syllabi and support training and research activities.

Responsibilities:

Customer-facing role with a focus on outreach to Researchers and Educators to boost usage of JoVE resources in the Lab and classroom;
Delivering presentations and webinars at: (1) exhibits and conferences (2) University/Research center seminars and workshops
Developing relationships with key decision makers (Head of Departments, Dean of Faculties, PIs, Researchers.) and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 meetings, emails, tailored projects etc)
Providing customer feedback to sales, product and marketing teams
Delivering Product Awareness within new and ongoing customer Universities and Research Institutes
Maintaining positive ongoing relationships with customer institutes during the sales cycle, and after a sale to provide support and ensure client satisfaction and retention

Requirements:

A Masters or PhD Degree in STEM discipline
Excellent English communication skills
Prior working experience in laboratory settings
Experience in Science Communications or Customer-facing roles is considered a plus!
Thorough understanding of education and research trends and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology
Demonstrated ability to deliver excellent presentations for large and small groups
Proven ability to network with scientists and decision-makers
Open to travel

Why Join JoVE?

You can expect compensation package competitively placed within the local market
You will make a direct impact in accelerating science research and in improving student learning in science education
Opportunity to work with global teams and in an environment that promotes innovation and collaboration
Our strong promotion from within culture draws a clear path to advance your career with us
This advertiser has chosen not to accept applicants from your region.

Customer Success Specialist, Scientific Research

Mumbai, Maharashtra JoVE

Posted today

Job Viewed

Tap Again To Close

Job Description

About the job


JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as IIT, IISc, University of Oxford, University of Cambridge, Harvard, MIT, Stanford etc. As a growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.


Candidates need to work as per the UK time zone-1:00-10:00 PM IST / US time zone -7:00 PM-3:00 AM IST


The Role


The Customer Success Specialist, Research will be responsible for aiding researchers and faculty at subscribing Universities and Research Institutions in North America & Europe to integrate JoVE’s content into their syllabi and support training and research activities.


Responsibilities:


  • Customer-facing role with a focus on outreach to Researchers and Educators to boost usage of JoVE resources in the Lab and classroom;
  • Delivering presentations and webinars at: (1) exhibits and conferences (2) University/Research center seminars and workshops
  • Developing relationships with key decision makers (Head of Departments, Dean of Faculties, PIs, Researchers.) and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 meetings, emails, tailored projects etc)
  • Providing customer feedback to sales, product and marketing teams
  • Delivering Product Awareness within new and ongoing customer Universities and Research Institutes
  • Maintaining positive ongoing relationships with customer institutes during the sales cycle, and after a sale to provide support and ensure client satisfaction and retention


Requirements:


  • A Masters or PhD Degree in STEM discipline
  • Excellent English communication skills
  • Prior working experience in laboratory settings
  • Experience in Science Communications or Customer-facing roles is considered a plus!
  • Thorough understanding of education and research trends and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology
  • Demonstrated ability to deliver excellent presentations for large and small groups
  • Proven ability to network with scientists and decision-makers
  • Open to travel


Why Join JoVE?


  • You can expect compensation package competitively placed within the local market
  • You will make a direct impact in accelerating science research and in improving student learning in science education
  • Opportunity to work with global teams and in an environment that promotes innovation and collaboration
  • Our strong promotion from within culture draws a clear path to advance your career with us
This advertiser has chosen not to accept applicants from your region.

ML Research Scientist

Mumbai, Maharashtra Anicalls (Pty) Ltd

Posted today

Job Viewed

Tap Again To Close

Job Description

Candidate should be able to:
•plan and execute research and development projects, document and report project results
•regularly interact with technical and management teams and customers
•support internal R&D and govern business capture efforts.
•act as a technical contributor to a multi-disciplinary, multi-organizational team addressing a variety of deep learning for situational awareness problems.
Candidate should have:
Understanding of data manipulation, analysis, and visualization tools (e.g., Matplotlib, Pandas, Apache Spark).
Familiarity with deep learning techniques and their corresponding libraries (e.g., PyTorch, TensorFlow) as well as machine learning packages (e.g., sklearn, MLLib).
fluency in Python, MATLAB, R, or similar engineering software environments;
fluency in Java, Python, MATLAB, or C/C++;
Knowledge and experience in machine learning (ML) as applied to situational awareness generation, geospatial intelligence, computer vision, and few-shot learning;
expertise in machine learning (ML) and deep learning as applied to media (text, image, speech, etc.) for activity recognition, detection, and classification problems in complex environments with limited training data.
technical project leadership experience;
software and document configuration management; proposal development experience.
Ability to perform in a self-motivated, team-oriented environment;
Bachelor's degree in Computer Science, Data Science, or related field with 5+ years of related experience



This advertiser has chosen not to accept applicants from your region.

AI Research Scientist

Mumbai, Maharashtra AryaXAI

Posted today

Job Viewed

Tap Again To Close

Job Description

AryaXAI stands at the forefront of AI innovation, revolutionizing AI for mission-critical businesses by building explainable, safe, and aligned systems that scale responsibly. Our mission is to create AI tools that empower researchers, engineers, and organizations to unlock AI's full potential while maintaining transparency and safety.

Our team thrives on a shared passion for cutting-edge innovation, collaboration, and a relentless drive for excellence. At AryaXAI, everyone contributes hands-on to our mission in a flat organizational structure that values curiosity, initiative, and exceptional performance.

As a research scientist at AryaXAI, you will be uniquely positioned in our team to work on very large-scale industry problems and push forward the frontiers of AI technologies. You will become a part of the unique atmosphere where startup culture meets research innovation, with key outcomes of speed and reliability.


Responsibilities
  • You'll work on advanced problems related to AI explainability, AI safety, and AI alignment.
  • You'll have flexibility in picking up the specialization areas within ML/DL and problem types that address the above challenges.
  • Create new techniques around ML Observability & Alignment.
  • Collaborate with MLEs and SDE to roll out the features and manage their quality until they are fully stable.
  • Create and maintain technical and product documentation.
  • Publish papers in open forums like arxiv and present in industry forums like ICLR NeurIPS etc.


Qualifications
  • Has a solid academic background in concepts of machine learning or deep learning or reinforcement learning.
  • Master or Ph.D in key engineering topics like computer science or Mathematics is required
  • Should have published peer-reviewed papers or contributed to opensource tools
  • Hands-on experience in working with deep learning frameworks like Tensorflow, Pytorch etc
  • Enjoys working on various DL problems that involve using different types of training data sets - textual, tabular, categorical, images etc
  • Comfortable deploying code in cloud environments/on-premise environments.
  • Good fundamentals in MLOps and productionising ML models.
  • Prior experience on working on ML explainability methods - LRP, SHAPE, LIME, IG, CEM etc.
  • 2+ years of hands-on experience in Deep Learning or Machine Learning.
  • Hands-on experience in implementing techniques like Transformer models, GANs, Deep Learning, etc.
This advertiser has chosen not to accept applicants from your region.

ML Research Scientist

Mumbai, Maharashtra AryaXAI

Posted today

Job Viewed

Tap Again To Close

Job Description

AryaXAI is revolutionizing the field of AI by building explainable, safe, and aligned systems that scale responsibly. Our mission is to create AI tools that empower researchers, engineers, and organizations to unlock the full potential of AI while maintaining transparency and safety.

Our team thrives on a shared passion for cutting-edge innovation, collaboration, and a relentless drive for excellence. At AryaXAI, everyone contributes hands-on to our mission in a flat organizational structure that values curiosity, initiative, and exceptional performance.

As a research scientist at Arya.ai, you will be uniquely positioned in our team to work on very large-scale industry problems and push forward the frontiers of AI technologies. You will become a part of the unique atmosphere where startup culture meets research innovation, with key outcomes of speed and reliability.

Responsibilities

  • You'll work on advanced problems related to ML explainability, ML safety, and ML alignment.
  • You'll have flexibility in picking up the specialization areas within ML/DL and problem types that address the above challenges.
  • Create new techniques around ML Observability & Alignment.
  • Collaborate with MLEs and SDE to roll out the features and manage their quality until they are fully stable.
  • Create and maintain technical and product documentation.

Qualifications

  • Has a solid academic background in concepts of machine learning and deep learning.
  • Hands-on experience in working with deep learning frameworks like Tensorflow, Pytorch etc
  • Enjoys working on various DL problems that involve using different types of training data sets - textual, tabular, categorical, images etc
  • Comfortable deploying code in cloud environments/on-premise environments.
  • Strong fundamentals in MLOps and productionising ML models.
  • Prior experience on working on ML explainability methods - LRP, SHAPE, LIME, IG, CEM etc.
  • 2+ years of hands-on experience in Deep Learning or Machine Learning.
  • Hands-on experience in implementing techniques like Transformer models, GANs, Deep Learning, etc.
This advertiser has chosen not to accept applicants from your region.

Junior Research Scientist

Mumbai, Maharashtra Abbott Laboratories

Posted today

Job Viewed

Tap Again To Close

Job Description

**Experience:

- 3 to 6 years in Analytical Development function**
- Operation, calibration and trouble shooting knowledge of analytical instruments such as HPLC, Dissolution tester, Gas chromatograph, UV visible spectrophotometer, IR, Viscometer etc.
- Experience of stability study of pharmaceutical products.
- Experience on handling of analytical testing of pharmaceutical dosage forms such as Tablets, Liquids, suspension, Cream, Gel, lotion etc.
- Knowledge of GLP, GDP, SOP, Phamacopoeia and ICH guidelines.
- Experience on analytical method development and validation of Assay, Dissolution and Related substances for pharmaceutical dosage forms such as Solid, liquid and topical dosage forms.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Research institutions Jobs in Mumbai !

Research Scientist - Sr Scientist - PDD (L1)

Mumbai, Maharashtra ScaleneWorks

Posted today

Job Viewed

Tap Again To Close

Job Description

About the role


This role is critical in leading category packaging development by engaging key stakeholders to develop innovative packaging solutions and processes to ensure smooth execution of projects on time at right quality and at optimum cost.


Your role specifications


1. Lead packaging development of assigned product categories.

Develop and propose innovative packaging solutions that enhance consumer experience, convenience, and brand appeal.

Collaborate with product development, marketing and design teams to translate consumer insights into packaging innovations.

Identify and evaluate emerging packaging technologies, materials, and formats.


2. Evaluation of designs, systems and materials.

3. Root cause analysis and problem solving.

4. Data generation, analysis and documentation.

5. Generation of new ideas.

6. Implementation of new technologies.

7. Drive process improvement, value engineering and competition mapping.

8. Recommend solutions and take decisions in alignment with key stakeholders.

9. Be an individual contributor for the specified role.

Who are we looking for?

Experience:

5-6 years of experience in core packaging development in a leading FMCG company.

At least one year s experience in leading category packaging development independently.


Skills:

Sound knowledge of different types of packaging materials like rigid and flexibles, its applications, various conversion processes and good understanding of packaging development process.

Proactive, self-initiator, analytical, team player, risk taker with good communication skills.

Exposure to problem solving tools.

Exposure to mould management and plastic processing will be an added advantage.

A keen interest in packaging innovation and design thinking.


EDUCATIONAL BACKGROUND

Post Graduation in Packaging, Polymer Engineering, Chemical Engineering or Material Science from a reputed institute with bachelors in P, C, M or engineering.

Additional qualifications in plastic processing or tool making will be added advantage.

This advertiser has chosen not to accept applicants from your region.

AI Research Scientist - Foundation Models/Agent/Reinforcement Learning

Mumbai, Maharashtra Fractal

Posted today

Job Viewed

Tap Again To Close

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

About the Company:
About Fractal and its vision to become a leader in AI research

Job Overview:

We are looking for people who can explore new ideas, design and implement next-generation architectures/techniques in image/video, language, audio and multimodal space. You should be motivated to push the boundaries not just in state-of-the-art performance, but also in balancing performance in terms of inference speed and compute resource usage. You will collaborate with a multidisciplinary team of researchers, engineers, and data scientists to develop and deploy practical and scalable solutions to real-world challenges in areas such as domain based instruction fine-tuning LLMs, improving text to image and foundational models, to name a few. Your work will have a direct impact on the development of our AI-driven products and services.

Job Location: Bangalore, Pune, Mumbai, Gurgaon, Chennai

Job Responsibilities:

  • Conduct research and stay up to date with the latest advancements in computer vision, NLP, deep learning, RL and related fields.
  • Design and develop novel and next generation of deep learning algorithms, models, and techniques to address specific problem domains
  • Document research findings, methodologies, and experimental results in technical reports, blogs and papers.
  • Publish research findings and contribute to conferences, workshops, and other scientific forums.
  • Collaborate with engineering and business teams on model deployment and customised training respectively.
  • Qualifications:

  • Extensive understanding of advanced DL or generative architectures/techniques like diffusion architectures, attention models, LLMs, SAM, RLHF etc
  • Have a track record of coming up with new ideas or improving upon existing ideas in deep learning quickly, demonstrated by accomplishments such as first author publications or published/deployed projects or impactful blogs.
  • Ability to efficiently work on a modern deep learning stack, such as Python, PyTorch, and GPU-enabled compute, eg writing non-trivial custom architecture in Pytorch.
  • Ability to iterate quickly on open-source code-bases with attention to backwards compatibility, usability, and readability. 
  • Creative, fast-paced executor, detail-oriented, eager to learn, acquire new skills. 
  • Ability to work effectively in a collaborative team environment and take ownership.
  • Strong belief in a positive-sum game, valuing cooperation and collaboration over zero-sum competition.
  • If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

    Not the right fit? Let us know you're interested in a future opportunity by clickingin the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

    This advertiser has chosen not to accept applicants from your region.

    LLM Research Data Scientist

    Thane, Maharashtra Innodata Inc.

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Join Innodata’s global Data Science team as an LLM Research Data Scientist and drive innovation in Multimodal Large Language Models and Agentic Workflows. In this position, you’ll contribute across the full LLM lifecycle, from data collection and post-training to evaluation and benchmarking. Collaborate closely with our data engineering teams to translate data into client-facing insights. Enjoy the freedom to publish scientific work and contribute to open-source initiatives.


    Key Responsibilities

    •Analyze existing workflows and data pipelines to extract insights, identify areas of improvement, and propose recommendations.

    •Collaborate with internal teams and clients to operationalize findings.

    •Specialize in one of the following focus areas:

    oData: Collection, curation, and synthetic data creation

    oModeling: Multimodal post-training and agentic workflow creation

    oEvaluation: LLM and Agent benchmarking and performance analysis


    What We Look For

    •Strong communication and collaboration skills across technical and non-technical audiences

    •Ability to work autonomously, self-motivated, ambitious

    •Client-facing mindset: active listening, clear articulation of findings and recommendations

    •Willingness to help upskill teammates in data science and generative AI fundamentals

    Qualifications

    •Master’s degree in Data Science, Computer Science or a related field

    •10+ years of experience in data science and client-facing roles

    •High proficiency with AI tools (e.g., Copilots, GenAI platforms) and applying them to complex real-world use cases

    •Expert-level Python skills, with deep familiarity with LLM frameworks for data manipulation, post training and evaluation

    This advertiser has chosen not to accept applicants from your region.
     

    Nearby Locations

    Other Jobs Near Me

    Industry

    1. request_quote Accounting
    2. work Administrative
    3. eco Agriculture Forestry
    4. smart_toy AI & Emerging Technologies
    5. school Apprenticeships & Trainee
    6. apartment Architecture
    7. palette Arts & Entertainment
    8. directions_car Automotive
    9. flight_takeoff Aviation
    10. account_balance Banking & Finance
    11. local_florist Beauty & Wellness
    12. restaurant Catering
    13. volunteer_activism Charity & Voluntary
    14. science Chemical Engineering
    15. child_friendly Childcare
    16. foundation Civil Engineering
    17. clean_hands Cleaning & Sanitation
    18. diversity_3 Community & Social Care
    19. construction Construction
    20. brush Creative & Digital
    21. currency_bitcoin Crypto & Blockchain
    22. support_agent Customer Service & Helpdesk
    23. medical_services Dental
    24. medical_services Driving & Transport
    25. medical_services E Commerce & Social Media
    26. school Education & Teaching
    27. electrical_services Electrical Engineering
    28. bolt Energy
    29. local_mall Fmcg
    30. gavel Government & Non Profit
    31. emoji_events Graduate
    32. health_and_safety Healthcare
    33. beach_access Hospitality & Tourism
    34. groups Human Resources
    35. precision_manufacturing Industrial Engineering
    36. security Information Security
    37. handyman Installation & Maintenance
    38. policy Insurance
    39. code IT & Software
    40. gavel Legal
    41. sports_soccer Leisure & Sports
    42. inventory_2 Logistics & Warehousing
    43. supervisor_account Management
    44. supervisor_account Management Consultancy
    45. supervisor_account Manufacturing & Production
    46. campaign Marketing
    47. build Mechanical Engineering
    48. perm_media Media & PR
    49. local_hospital Medical
    50. local_hospital Military & Public Safety
    51. local_hospital Mining
    52. medical_services Nursing
    53. local_gas_station Oil & Gas
    54. biotech Pharmaceutical
    55. checklist_rtl Project Management
    56. shopping_bag Purchasing
    57. home_work Real Estate
    58. person_search Recruitment Consultancy
    59. store Retail
    60. point_of_sale Sales
    61. science Scientific Research & Development
    62. wifi Telecoms
    63. psychology Therapy
    64. pets Veterinary
    View All Research Institutions Jobs View All Jobs in Mumbai