17 Resort Management jobs in India
Operations Manager - Hotel & Resort Management
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Key Responsibilities:
- Oversee and coordinate the operations of all hotel departments to ensure efficiency and guest satisfaction.
- Develop and implement operational policies and procedures to maintain high service standards.
- Manage departmental budgets, control costs, and optimize resource allocation.
- Lead, motivate, and develop a diverse team of hospitality professionals.
- Ensure compliance with all health, safety, and hygiene regulations across the property.
- Monitor guest feedback and implement strategies to enhance the overall guest experience.
- Collaborate with the General Manager and other senior management on strategic planning and business development.
- Manage vendor relationships and ensure timely procurement of supplies and services.
- Oversee the maintenance and upkeep of hotel facilities and equipment.
- Handle guest complaints and resolve issues promptly and professionally.
- Analyze operational performance data and identify areas for improvement.
Resort Operations Manager
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Key responsibilities include leading and motivating the hotel staff, conducting regular performance reviews, and providing training to enhance service quality. You will also be tasked with guest relationship management, addressing feedback and complaints promptly to maintain high satisfaction levels. Experience in implementing and upholding hospitality standards, health and safety regulations, and quality assurance protocols is essential. The ideal candidate will possess strong leadership, organizational, and problem-solving skills, with a keen eye for detail. A proven background in hotel management or a related field, with at least 5 years of experience in a supervisory or managerial capacity, is required. Excellent interpersonal and communication skills are crucial for effective team and guest engagement. Familiarity with hotel management software and systems is a plus. Join a team that values excellence and contributes to unforgettable guest experiences.
Luxury Resort Operations Manager
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As the Operations Manager, you will oversee the day-to-day management of all resort departments, including Front Office, Housekeeping, Food & Beverage, and Guest Services, ensuring seamless and efficient operations. You will be responsible for maintaining the luxury brand standards, managing budgets, controlling costs, and optimizing operational efficiency. Key responsibilities include developing and implementing standard operating procedures (SOPs), managing staff performance, and ensuring continuous training and development for all operational teams. You will also handle guest relations, resolve complaints promptly, and ensure all guest needs are met with personalized service. Collaboration with the Executive Chef, Sales & Marketing, and Human Resources departments will be vital to achieve overall resort objectives. The ideal candidate will possess strong leadership, exceptional communication, and problem-solving skills, coupled with a deep understanding of the hospitality industry and luxury service standards. Proven experience in a similar role within a luxury hotel or resort is essential. You should be adept at managing a diverse team, possess excellent financial acumen, and have a passion for delivering unparalleled guest satisfaction.
Key Responsibilities:
- Oversee daily operations of all resort departments, ensuring adherence to luxury standards.
- Manage departmental budgets, control costs, and maximize profitability.
- Develop and implement effective operational policies and procedures.
- Lead, train, and motivate a high-performing team of hospitality professionals.
- Ensure exceptional guest service delivery and resolve guest issues efficiently.
- Collaborate with department heads to optimize service quality and operational efficiency.
- Maintain inventory levels and manage supplier relationships.
- Ensure compliance with health, safety, and sanitation regulations.
- Drive initiatives to enhance the guest experience and operational excellence.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of experience in hotel or resort operations management, with at least 3 years in a senior leadership role.
- Proven experience in luxury hospitality.
- Strong understanding of hotel operations, including front office, housekeeping, F&B, and guest services.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and hotel operational software.
- Strong financial acumen and budget management skills.
- Ability to work under pressure and make sound decisions.
Senior Resort Operations Manager
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Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5-7 years of progressive experience in hotel or resort operations management.
- Demonstrated leadership abilities with experience managing a diverse team.
- Strong financial acumen and experience with budgeting and cost control.
- Excellent customer service and problem-solving skills.
- Proficiency in property management systems (PMS) and Microsoft Office Suite.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Apprenticeship: Hospitality Management Trainee
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Responsibilities:
- Rotate through various hotel departments including Front Office, Food & Beverage, Housekeeping, Sales & Marketing, and Human Resources.
- Assist departmental managers with daily operations, tasks, and projects.
- Learn and apply hotel policies, procedures, and service standards.
- Gain hands-on experience in guest service, reservation management, and check-in/check-out processes.
- Support F&B service, kitchen operations, and event management.
- Understand housekeeping standards, room inspections, and laundry operations.
- Participate in training sessions and workshops to develop leadership and management skills.
- Contribute to team efforts and assist colleagues as needed.
- Develop problem-solving skills by addressing operational challenges under supervision.
- Gain exposure to financial management, inventory control, and revenue management concepts.
- Prepare reports and presentations on assigned projects and learning experiences.
- Bachelor's degree in Hospitality Management, Hotel Administration, Tourism, or a related field.
- A genuine passion for the hospitality industry and a commitment to service excellence.
- Strong communication, interpersonal, and organizational skills.
- Willingness to learn and adapt to a fast-paced environment.
- Ability to work collaboratively in a team setting.
- Basic computer proficiency, including MS Office.
- Professional appearance and demeanor.
- Flexibility to work various shifts, including weekends and holidays, as required by departmental needs.
- Candidates with previous internships or relevant experience in the hospitality sector will be given preference.
- Eagerness to absorb new knowledge and take on responsibilities.
Hotel Operations Manager - Luxury Resort
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Key responsibilities include:
- Overseeing the day-to-day operations of all hotel departments.
- Ensuring exceptional guest service standards are met and exceeded.
- Developing and implementing operational strategies to improve efficiency and profitability.
- Managing departmental budgets and controlling operational costs.
- Recruiting, training, and motivating hotel staff to achieve high performance.
- Ensuring compliance with health, safety, and hygiene regulations.
- Handling guest feedback and resolving complaints promptly and effectively.
- Collaborating with the Sales and Marketing teams to drive occupancy and revenue.
- Conducting regular inspections of hotel facilities to maintain quality standards.
- Implementing and refining operational procedures and policies.
Design Manager, Hotel, Hospitality, Project Management
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This roles primary responsibility is to lead and oversee the design process, ensuring high-quality designs align with business goals and user needs. This involves managing design teams, collaborating with stakeholders, and maintaining design excellence.
About the Role:
- Strategic Planning: Developing and implementing design strategies that align with business objectives.
- Collaboration: Working with product managers, engineers, and other departments to ensure design excellence.
- Quality Control: Evaluating designs, identifying areas for improvement, and ensuring designs meet quality standards.
- Stakeholder Management: Communicating design progress and solutions to clients and internal stakeholders.
- Resource Management: Managing design budgets, tools, and resources effectively.
- Technical Expertise: Possessing a strong understanding of design principles and tools.
- Problem-solving: Identifying and resolving design challenges and obstacles.
- Communication: Effectively communicating design ideas, solutions, and progress to various audiences.
- Ensuring compliance: Adhering to relevant standards, codes, and regulations throughout the design process.
- Leading and Mentoring: Guiding design teams, providing direction, and fostering a collaborative environment.
- Project Management: Overseeing the design process from concept to completion, ensuring projects are on time and within budget.
About You:
- Bachelors degree in Architect, or related field
- Proven experience as a Design management, or similar role in the construction industry of Hotel or Hospitality project
- Strong knowledge of technical skills and knowledge in the principles of construction design.
- Excellent analytical skills with attention to detail and accuracy
- Effective communication and negotiation abilities
- Ability to work independently and collaboratively in a fast-paced environment.
Skills Required
Strategic Planning, Quality Control, Stakeholder Management, Resource Management, Project Management, Design Management
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Hospitality Revenue Management Analyst
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Key Responsibilities:
- Analyzing historical booking data, market trends, and competitor activities to forecast demand.
- Developing and implementing dynamic pricing strategies across all channels.
- Managing inventory controls and displacement analysis to optimize room sales.
- Collaborating with sales, marketing, and operations teams to align revenue strategies.
- Creating regular reports on key performance indicators (KPIs) and providing actionable insights.
- Monitoring and adjusting room rates based on demand, seasonality, and local events.
- Identifying opportunities for upselling and cross-selling to enhance guest experience and revenue.
- Conducting performance reviews of pricing and distribution strategies.
- Utilizing revenue management systems and data analytics tools effectively.
Training Manager - Hospitality & Property Management
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The Hospitality & Property Management Trainer is responsible for designing, implementing, and facilitating training programs tailored to employees in the hospitality and property management sectors. This role aims to equip staff with the necessary skills, knowledge, and expertise to excel in guest services, property management, customer relations, and operational efficiency. The trainer will ensure that employees understand and adhere to industry standards, health and safety regulations, and best practices.
Key Responsibilities:
Training Program Development:
- Develop comprehensive training programs focused on hospitality operations (front desk, housekeeping, guest services, event coordination) and property management (tenant relations, maintenance, leasing, safety protocols).
- Create training materials, manuals, and presentations for employees at all levels (entry to management).
- Ensure training content is up-to-date, relevant, and aligned with industry trends and regulations.
- Customize training modules to meet the specific needs of different roles within the property or hospitality organization.
Training Delivery:
- Conduct engaging training sessions for employees, using various formats such as classroom-style learning, e-learning, role-playing, and on-the-job training.
- Train employees on key topics such as customer service, conflict resolution, communication skills, property maintenance, leasing procedures, and legal compliance.
- Ensure all staff members are proficient in the use of property management systems (PMS), booking software, and other essential tools.
- Provide hands-on demonstrations and supervise practical exercises in real-world settings.
Employee Development and Assessment:
- Assess employees' progress through regular evaluations, quizzes, and feedback sessions.
- Identify gaps in employee skills and knowledge, and recommend further development or refresher training as necessary.
- Provide constructive feedback and guidance to employees to improve their performance and service standards.
- Encourage continuous learning and professional development within the team.
Monitoring and Reporting:
- Track and document training progress, attendance, and outcomes.
- Provide regular reports to management on training effectiveness, areas for improvement, and employee performance.
- Gather feedback from employees to improve training programs and methods.
Collaboration with Other Departments:
- Work closely with department managers to identify specific training needs and tailor programs accordingly.
- Collaborate with HR and operations teams to ensure smooth integration of new training programs and consistency in operational practices.
Qualifications :
- Proven experience in hospitality or property management, preferably in a supervisory or managerial role.
- Previous experience as a trainer or in a training capacity within the hospitality or property management industries.
- Excellent communication and presentation skills.
- Ability to engage and motivate employees with various learning styles.
- Strong organizational skills and the ability to manage multiple training programs simultaneously.
Education and Certifications:
- Bachelors degree in Hospitality Management, Property Management, Business Administration, or a related field (preferred).
- Certification in Training and Development (e.g., Certified Professional in Learning and Performance, CPLP) is a plus.
- Knowledge of property management certifications (e.g., CPM, RPA) is a plus.
- First Aid, CPR, or other relevant safety certifications are beneficial.
Skills :
- Strong leadership and interpersonal skills.
- Ability to simplify complex concepts and present them effectively.
- Familiarity with training and learning management systems (LMS).
- Excellent time-management skills and attention to detail.
- Proficient in Microsoft Office Suite and training-related software tools.
- Ability to adapt training methods to suit a diverse audience.
Role: Product / Service Trainer
Industry Type: Hotels & Restaurants
Department: Teaching & Training
Employment Type: Full Time, Permanent
Role Category: Corporate Training
Education
UG: Diploma in Hotel Management, B.Sc in Hospitality and Hotel Management
Skills Required
Hospitality, Training, training programs , Training And Development, Property Management, Hospitality Management, Training Management
Hotel Management Trainee
Posted today
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Job Description
- Assist in managing hotel operations including front desk, housekeeping, food and beverage, and maintenance
- Le
- Assist in managing hotel operations including front desk, housekeeping, food and beverage, and maintenance
- Learn and understand the hotel's standard operating procedures and policies
- Ensure guest satisfaction and handle guest complaints as needed
- Assist in hiring, training and supervising staff
- Conduct regular inventory checks and order supplies as needed
- Assist in preparing financial reports and budgets
- Attend meetings and training sessions as required
- Perform other duties as assigned by the hotel management team
- arn and understand the hotel's standard operating procedures and policies
- Ensure guest satisfaction and handle guest complaints as needed
- Assist in hiring, training and supervising staff
- Conduct regular inventory checks and order supplies as needed
- Assist in preparing financial reports and budgets
- Attend meetings and training sessions as required
- Perform other duties as assigned by the hotel management team
Requirements
- Excellent communication skills, both written and verbal
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Flexibility and adaptability to changing work schedules and environments
- Basic knowledge of hotel operations and guest services
- Positive attitude and willingness to learn
- Ability to handle multiple tasks and prioritize responsibilities
- Proficiency in Microsoft Office and other relevant software programs