17 Resort Management jobs in India

Operations Manager - Hotel & Resort Management

682001 Kochi, Kerala ₹700000 Annually WhatJobs

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Job Description

full-time
Our client is a renowned hospitality group seeking an experienced and dynamic Operations Manager for a flagship property in **Kochi, Kerala, IN**. This role is instrumental in ensuring the seamless day-to-day operations of the hotel, driving guest satisfaction, and achieving profitability targets. You will be responsible for overseeing various departments, including front office, housekeeping, food and beverage, and maintenance, ensuring high standards of service delivery. The ideal candidate will possess strong leadership qualities, excellent interpersonal skills, and a comprehensive understanding of hotel operations and management. You will work closely with department heads to implement operational strategies, manage staff performance, and control costs effectively. This position offers a significant opportunity to contribute to the success of a premier hospitality establishment.

Key Responsibilities:
  • Oversee and coordinate the operations of all hotel departments to ensure efficiency and guest satisfaction.
  • Develop and implement operational policies and procedures to maintain high service standards.
  • Manage departmental budgets, control costs, and optimize resource allocation.
  • Lead, motivate, and develop a diverse team of hospitality professionals.
  • Ensure compliance with all health, safety, and hygiene regulations across the property.
  • Monitor guest feedback and implement strategies to enhance the overall guest experience.
  • Collaborate with the General Manager and other senior management on strategic planning and business development.
  • Manage vendor relationships and ensure timely procurement of supplies and services.
  • Oversee the maintenance and upkeep of hotel facilities and equipment.
  • Handle guest complaints and resolve issues promptly and professionally.
  • Analyze operational performance data and identify areas for improvement.
The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of progressive experience in hotel operations management, with a proven track record of success in leading diverse teams, is required. Strong understanding of hotel operational systems, budgeting, and financial reporting is essential. Excellent communication, problem-solving, and leadership skills are paramount. Experience in a similar capacity within a reputable hotel or resort is highly preferred. Join our client's team and be a key part of delivering exceptional hospitality experiences.
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Resort Operations Manager

248001 Dehradun, Uttarakhand ₹700000 Annually WhatJobs

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full-time
Our client, a leading hospitality group, is looking for a dedicated and experienced Resort Operations Manager to oversee the daily operations of their flagship property in the picturesque city of Dehradun. This hybrid role requires a hands-on leader who can ensure exceptional guest experiences while maintaining operational efficiency and profitability. You will be responsible for managing all departments, including front office, housekeeping, food and beverage, and groundskeeping, ensuring seamless coordination and high service standards. Your role will involve developing and implementing operational strategies, managing budgets, controlling costs, and optimizing resource allocation.

Key responsibilities include leading and motivating the hotel staff, conducting regular performance reviews, and providing training to enhance service quality. You will also be tasked with guest relationship management, addressing feedback and complaints promptly to maintain high satisfaction levels. Experience in implementing and upholding hospitality standards, health and safety regulations, and quality assurance protocols is essential. The ideal candidate will possess strong leadership, organizational, and problem-solving skills, with a keen eye for detail. A proven background in hotel management or a related field, with at least 5 years of experience in a supervisory or managerial capacity, is required. Excellent interpersonal and communication skills are crucial for effective team and guest engagement. Familiarity with hotel management software and systems is a plus. Join a team that values excellence and contributes to unforgettable guest experiences.
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Luxury Resort Operations Manager

248001 Dehradun, Uttarakhand ₹1200000 Annually WhatJobs

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Job Description

full-time
Our client, a prestigious luxury resort group, is seeking an experienced and sophisticated Operations Manager for their flagship property in **Dehradun, Uttarakhand, IN**. This on-site role is crucial for ensuring the highest standards of guest experience and operational excellence.

As the Operations Manager, you will oversee the day-to-day management of all resort departments, including Front Office, Housekeeping, Food & Beverage, and Guest Services, ensuring seamless and efficient operations. You will be responsible for maintaining the luxury brand standards, managing budgets, controlling costs, and optimizing operational efficiency. Key responsibilities include developing and implementing standard operating procedures (SOPs), managing staff performance, and ensuring continuous training and development for all operational teams. You will also handle guest relations, resolve complaints promptly, and ensure all guest needs are met with personalized service. Collaboration with the Executive Chef, Sales & Marketing, and Human Resources departments will be vital to achieve overall resort objectives. The ideal candidate will possess strong leadership, exceptional communication, and problem-solving skills, coupled with a deep understanding of the hospitality industry and luxury service standards. Proven experience in a similar role within a luxury hotel or resort is essential. You should be adept at managing a diverse team, possess excellent financial acumen, and have a passion for delivering unparalleled guest satisfaction.

Key Responsibilities:
  • Oversee daily operations of all resort departments, ensuring adherence to luxury standards.
  • Manage departmental budgets, control costs, and maximize profitability.
  • Develop and implement effective operational policies and procedures.
  • Lead, train, and motivate a high-performing team of hospitality professionals.
  • Ensure exceptional guest service delivery and resolve guest issues efficiently.
  • Collaborate with department heads to optimize service quality and operational efficiency.
  • Maintain inventory levels and manage supplier relationships.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Drive initiatives to enhance the guest experience and operational excellence.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 7 years of experience in hotel or resort operations management, with at least 3 years in a senior leadership role.
  • Proven experience in luxury hospitality.
  • Strong understanding of hotel operations, including front office, housekeeping, F&B, and guest services.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in property management systems (PMS) and hotel operational software.
  • Strong financial acumen and budget management skills.
  • Ability to work under pressure and make sound decisions.
Join a world-class team and be part of an extraordinary guest experience!
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Senior Resort Operations Manager

440008 Nagpur, Maharashtra ₹80000 Annually WhatJobs

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full-time
WhatJobs is seeking a highly motivated and experienced Senior Resort Operations Manager to oversee the daily operations of a luxury resort located in the vibrant city of Nagpur, Maharashtra, IN . This is a crucial role that involves managing all aspects of guest services, F&B, housekeeping, and front desk operations to ensure a seamless and exceptional guest experience. The ideal candidate will have a proven track record in hospitality management, with a strong emphasis on operational efficiency, staff leadership, and customer satisfaction. You will be responsible for developing and implementing operational strategies, managing budgets, controlling costs, and identifying opportunities for revenue enhancement. Key responsibilities include recruiting, training, and supervising departmental staff, ensuring adherence to quality standards and service protocols, and resolving guest complaints with professionalism and efficiency. Furthermore, you will collaborate with the marketing and sales teams to drive bookings and maintain the resort's reputation. This position requires a proactive individual who can anticipate needs, manage multiple priorities, and thrive in a fast-paced environment. A deep understanding of hospitality trends, regulatory requirements, and best practices in operations is essential. The role may involve some weekend and holiday work as per resort operational needs. We are looking for a leader who is passionate about hospitality and dedicated to creating memorable experiences for our guests. Excellent communication, problem-solving, and interpersonal skills are paramount.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5-7 years of progressive experience in hotel or resort operations management.
  • Demonstrated leadership abilities with experience managing a diverse team.
  • Strong financial acumen and experience with budgeting and cost control.
  • Excellent customer service and problem-solving skills.
  • Proficiency in property management systems (PMS) and Microsoft Office Suite.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
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Apprenticeship: Hospitality Management Trainee

641001 Coimbatore, Tamil Nadu ₹18000 month (stip WhatJobs

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apprenticeship
Our client, a renowned hotel in **Coimbatore, Tamil Nadu, IN**, is seeking motivated Hospitality Management Trainees to join their comprehensive apprenticeship program. This opportunity provides aspiring professionals with a structured learning experience, covering all essential aspects of hotel operations. You will gain practical skills and insights into managing different departments under the guidance of experienced industry professionals.

Responsibilities:
  • Rotate through various hotel departments including Front Office, Food & Beverage, Housekeeping, Sales & Marketing, and Human Resources.
  • Assist departmental managers with daily operations, tasks, and projects.
  • Learn and apply hotel policies, procedures, and service standards.
  • Gain hands-on experience in guest service, reservation management, and check-in/check-out processes.
  • Support F&B service, kitchen operations, and event management.
  • Understand housekeeping standards, room inspections, and laundry operations.
  • Participate in training sessions and workshops to develop leadership and management skills.
  • Contribute to team efforts and assist colleagues as needed.
  • Develop problem-solving skills by addressing operational challenges under supervision.
  • Gain exposure to financial management, inventory control, and revenue management concepts.
  • Prepare reports and presentations on assigned projects and learning experiences.
Qualifications:
  • Bachelor's degree in Hospitality Management, Hotel Administration, Tourism, or a related field.
  • A genuine passion for the hospitality industry and a commitment to service excellence.
  • Strong communication, interpersonal, and organizational skills.
  • Willingness to learn and adapt to a fast-paced environment.
  • Ability to work collaboratively in a team setting.
  • Basic computer proficiency, including MS Office.
  • Professional appearance and demeanor.
  • Flexibility to work various shifts, including weekends and holidays, as required by departmental needs.
  • Candidates with previous internships or relevant experience in the hospitality sector will be given preference.
  • Eagerness to absorb new knowledge and take on responsibilities.
This is an on-site apprenticeship program located in **Coimbatore, Tamil Nadu, IN**, offering a unique pathway for individuals eager to launch a successful career in hotel management.
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Hotel Operations Manager - Luxury Resort

302001 Jaipur, Rajasthan ₹70000 Annually WhatJobs

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Job Description

full-time
Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of a premier luxury resort in Jaipur, Rajasthan, IN . This role is pivotal in ensuring the highest standards of guest satisfaction, operational efficiency, and profitability. You will manage various departments, including Front Office, Food & Beverage, Housekeeping, and Facilities, ensuring seamless coordination and exceptional service delivery. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for creating memorable guest experiences.

Key responsibilities include:
  • Overseeing the day-to-day operations of all hotel departments.
  • Ensuring exceptional guest service standards are met and exceeded.
  • Developing and implementing operational strategies to improve efficiency and profitability.
  • Managing departmental budgets and controlling operational costs.
  • Recruiting, training, and motivating hotel staff to achieve high performance.
  • Ensuring compliance with health, safety, and hygiene regulations.
  • Handling guest feedback and resolving complaints promptly and effectively.
  • Collaborating with the Sales and Marketing teams to drive occupancy and revenue.
  • Conducting regular inspections of hotel facilities to maintain quality standards.
  • Implementing and refining operational procedures and policies.
The successful candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with at least 5 years of progressive experience in hotel operations, preferably in a luxury segment. Strong leadership, problem-solving, and communication skills are essential. A deep understanding of hotel management software and systems is required. This hybrid role requires flexibility for on-site management while allowing for some remote administrative tasks. If you are passionate about delivering unparalleled hospitality and driving operational excellence, we invite you to apply.
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Design Manager, Hotel, Hospitality, Project Management

Ahmedabad, Gujarat Confidential

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Job Description

This roles primary responsibility is to lead and oversee the design process, ensuring high-quality designs align with business goals and user needs. This involves managing design teams, collaborating with stakeholders, and maintaining design excellence.

About the Role:

  • Strategic Planning:  Developing and implementing design strategies that align with business objectives.
  • Collaboration:  Working with product managers, engineers, and other departments to ensure design excellence.
  • Quality Control:  Evaluating designs, identifying areas for improvement, and ensuring designs meet quality standards.
  • Stakeholder Management:  Communicating design progress and solutions to clients and internal stakeholders.
  • Resource Management:  Managing design budgets, tools, and resources effectively.
  • Technical Expertise:  Possessing a strong understanding of design principles and tools.
  • Problem-solving:  Identifying and resolving design challenges and obstacles.
  • Communication:  Effectively communicating design ideas, solutions, and progress to various audiences.
  • Ensuring compliance:  Adhering to relevant standards, codes, and regulations throughout the design process.
  • Leading and Mentoring:  Guiding design teams, providing direction, and fostering a collaborative environment.
  • Project Management:  Overseeing the design process from concept to completion, ensuring projects are on time and within budget.

About You:

  • Bachelors degree in Architect, or related field
  • Proven experience as a Design management, or similar role in the construction industry of Hotel or Hospitality project
  • Strong knowledge of technical skills and knowledge in the principles of construction design.
  • Excellent analytical skills with attention to detail and accuracy
  • Effective communication and negotiation abilities
  • Ability to work independently and collaboratively in a fast-paced environment.

Skills Required
Strategic Planning, Quality Control, Stakeholder Management, Resource Management, Project Management, Design Management
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Hospitality Revenue Management Analyst

751001 Bhubaneswar, Orissa ₹60000 Annually WhatJobs

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Job Description

full-time
Our client, a leading player in the hospitality sector, is seeking a dynamic and data-driven Hospitality Revenue Management Analyst to join their expanding operations. This is a fully remote position, offering a unique opportunity to shape revenue strategies from anywhere in India. You will be responsible for optimizing pricing, inventory, and demand strategies across various properties to maximize revenue and profitability. This role requires a strong analytical mindset, proficiency in data analysis tools, and a deep understanding of the hospitality industry. You will analyze market trends, competitor pricing, and booking data to forecast demand, identify opportunities for yield improvement, and implement effective revenue management tactics.

Key Responsibilities:
  • Analyzing historical booking data, market trends, and competitor activities to forecast demand.
  • Developing and implementing dynamic pricing strategies across all channels.
  • Managing inventory controls and displacement analysis to optimize room sales.
  • Collaborating with sales, marketing, and operations teams to align revenue strategies.
  • Creating regular reports on key performance indicators (KPIs) and providing actionable insights.
  • Monitoring and adjusting room rates based on demand, seasonality, and local events.
  • Identifying opportunities for upselling and cross-selling to enhance guest experience and revenue.
  • Conducting performance reviews of pricing and distribution strategies.
  • Utilizing revenue management systems and data analytics tools effectively.
The ideal candidate will possess excellent analytical skills, a keen eye for detail, and the ability to translate complex data into clear recommendations. If you are passionate about the hospitality industry and possess a proven track record in revenue management, we want to hear from you. Embrace this remote opportunity to make a significant impact.
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Training Manager - Hospitality & Property Management

Mumbai, Maharashtra Confidential

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Job Description

The Hospitality & Property Management Trainer is responsible for designing, implementing, and facilitating training programs tailored to employees in the hospitality and property management sectors. This role aims to equip staff with the necessary skills, knowledge, and expertise to excel in guest services, property management, customer relations, and operational efficiency. The trainer will ensure that employees understand and adhere to industry standards, health and safety regulations, and best practices.

Key Responsibilities:

Training Program Development:

  • Develop comprehensive training programs focused on hospitality operations (front desk, housekeeping, guest services, event coordination) and property management (tenant relations, maintenance, leasing, safety protocols).
  • Create training materials, manuals, and presentations for employees at all levels (entry to management).
  • Ensure training content is up-to-date, relevant, and aligned with industry trends and regulations.
  • Customize training modules to meet the specific needs of different roles within the property or hospitality organization.

Training Delivery:

  • Conduct engaging training sessions for employees, using various formats such as classroom-style learning, e-learning, role-playing, and on-the-job training.
  • Train employees on key topics such as customer service, conflict resolution, communication skills, property maintenance, leasing procedures, and legal compliance.
  • Ensure all staff members are proficient in the use of property management systems (PMS), booking software, and other essential tools.
  • Provide hands-on demonstrations and supervise practical exercises in real-world settings.

Employee Development and Assessment:

  • Assess employees' progress through regular evaluations, quizzes, and feedback sessions.
  • Identify gaps in employee skills and knowledge, and recommend further development or refresher training as necessary.
  • Provide constructive feedback and guidance to employees to improve their performance and service standards.
  • Encourage continuous learning and professional development within the team.

Monitoring and Reporting:

  • Track and document training progress, attendance, and outcomes.
  • Provide regular reports to management on training effectiveness, areas for improvement, and employee performance.
  • Gather feedback from employees to improve training programs and methods.

Collaboration with Other Departments:

  • Work closely with department managers to identify specific training needs and tailor programs accordingly.
  • Collaborate with HR and operations teams to ensure smooth integration of new training programs and consistency in operational practices.

Qualifications :

  • Proven experience in hospitality or property management, preferably in a supervisory or managerial role.
  • Previous experience as a trainer or in a training capacity within the hospitality or property management industries.
  • Excellent communication and presentation skills.
  • Ability to engage and motivate employees with various learning styles.
  • Strong organizational skills and the ability to manage multiple training programs simultaneously.

Education and Certifications:

  • Bachelors degree in Hospitality Management, Property Management, Business Administration, or a related field (preferred).
  • Certification in Training and Development (e.g., Certified Professional in Learning and Performance, CPLP) is a plus.
  • Knowledge of property management certifications (e.g., CPM, RPA) is a plus.
  • First Aid, CPR, or other relevant safety certifications are beneficial.

Skills :

  • Strong leadership and interpersonal skills.
  • Ability to simplify complex concepts and present them effectively.
  • Familiarity with training and learning management systems (LMS).
  • Excellent time-management skills and attention to detail.
  • Proficient in Microsoft Office Suite and training-related software tools.
  • Ability to adapt training methods to suit a diverse audience.

Role:  Product / Service Trainer

Industry Type:  Hotels & Restaurants

Department:  Teaching & Training

Employment Type:  Full Time, Permanent

Role Category:  Corporate Training

Education

UG:  Diploma in Hotel Management, B.Sc in Hospitality and Hotel Management


Skills Required
Hospitality, Training, training programs , Training And Development, Property Management, Hospitality Management, Training Management
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Hotel Management Trainee

Patna, Bihar EngageMyTalent HR Solutions LLP.

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Job Description

  • Assist in managing hotel operations including front desk, housekeeping, food and beverage, and maintenance
  • Le
  • Assist in managing hotel operations including front desk, housekeeping, food and beverage, and maintenance
  • Learn and understand the hotel's standard operating procedures and policies
  • Ensure guest satisfaction and handle guest complaints as needed
  • Assist in hiring, training and supervising staff
  • Conduct regular inventory checks and order supplies as needed
  • Assist in preparing financial reports and budgets
  • Attend meetings and training sessions as required
  • Perform other duties as assigned by the hotel management team
  • arn and understand the hotel's standard operating procedures and policies
  • Ensure guest satisfaction and handle guest complaints as needed
  • Assist in hiring, training and supervising staff
  • Conduct regular inventory checks and order supplies as needed
  • Assist in preparing financial reports and budgets
  • Attend meetings and training sessions as required
  • Perform other duties as assigned by the hotel management team



Requirements
  • Excellent communication skills, both written and verbal
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team
  • Flexibility and adaptability to changing work schedules and environments
  • Basic knowledge of hotel operations and guest services
  • Positive attitude and willingness to learn
  • Ability to handle multiple tasks and prioritize responsibilities
  • Proficiency in Microsoft Office and other relevant software programs



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