245 Retail jobs in Delhi

We at HOAD are looking for a Store Manager for our Anita Dongre store in DLF Emporio, New Delhi.

Job Role :

The Store Manager will be responsible for handling overall store operations, supervising staff to maximize sales, maintain exceptional levels of customer service, developing & maintaining customer base by capitalizing on high-profile clientele and sales.

Key Responsibilities:

1. Responsible for entire store operations.
2. To design customer experience strategy that every employee should be well versed in value delivered and ensure complete customer satisfaction.
3. To develop, direct and measure the execution of strategic annual/long-term plans in order to meet and exceed sales and revenue commitments/goals. Drive financial performance & aim to exceed targets.
4. Develop client service strategies and programs to support sales growth and provide the ultimate shopping experience for each customer.
5. Effectively manage store staff and all relevant people issues.
6. Take accountability for all operational functions, inventory & merchandise of the store.
7. Must be aware of the market trends and competition.
8. Market merchandise by studying advertising, sales promotions & visual merchandising plans & enhance the brand's image.
9. Act as a strong brand representative. Training & motivating staff to meet the allotted targets.

Qualifications, Skills and Personal Attributes Required:

• 8-12 years of retail management experience in a similar high-end related field (luxury / high fashion / designer apparel industry desired)
• Knowledge of fashion trends, color schemes, fabrics and designer labels.
• Proven leadership capabilities with the ability to translate corporate objectives into store-level strategies.
• Exceptional customer focus and client relationship management abilities
• Very strong people management skills
• Knowledge of retail math and cash management techniques
• Exceptional communication skills, verbal and written in English (other relevant languages are highly beneficial)
• Excellent organizational skills, Flexibility and solution orientation, with the ability to reprioritize tasks as necessary
• High levels of energy, optimism and self-motivation
• Ability to perform well under pressure

Interested candidates can also share their application on with the Subject line - 'Application for Store Manager'.

As a Store Manager, you will lead and support all activities to achieve the store business objectives, demonstrating an unsurpassed service culture. You will perform with high integrity in operations, loss prevention compliance, human resources management, as well as in visual merchandising presentation. You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As the Store Manager, you will represent the brand as an Outhouse Ambassador by promoting the values and ambitions of the brand within the marketplace.

As a manager you will assist in building and maintaining the client portfolio by contributing to improving the collective and individual performance of the store teams in relation to all CRM and KPIs. This, by coaching and following up with Team members, in setting and achieving challenging objectives for each of the steps in the clienting process: data capture, contact ability, prospecting, client outreach, re-purchase, and top tier client engagement and retention.

Key Accountabilities

Business Leader

• Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability.
• Analyze monthly store performance and reporting current trends to cover every aspect of the business including competitor performance.
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided and annual mystery shop goals are met.
• Manage and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches.
• Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and season strategy and partner with the appropriate internal departments for product support.
• Communicate company set KPI’s and identify strategies to ensure performance standards are met.

Performance and Talent Management

• Conduct monthly coaching/counseling sessions with associates to review performance and provide constructive, timely feedback.
• Oversee performance check in process for all store employees and establish goals.
• Identify and create action plans, building development plans for all employees.
• Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping.
• Ensure a consistent and branded onboarding experience for all new hires.
• Manage the allocation of staff resources and scheduling to effectively drive sales and ensure an elevated level of customer service.
• Partner with Market Director and Human Resources People Partner for all employee relations issues to ensure effective resolution.

Client Development:

• Manage the achievement of business objectives, by utilizing a top client strategy to retain and develop high potential clients.
• Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events.
• Lead the team on executing superior customer service and after sales experience to increase and retain customer loyalty.
• Ensure the development, implementation, and execution of company CRM initiatives by providing action plans to the team.
• Monitor monthly CRM database reporting to ensure the capture of meaningful customer data for the purpose of building relationships to personalize future client development opportunities.

Launches and lead the execution of Clientele initiative in store.

• Implement and develop a clientele mindset among Team Managers by constantly promoting the clientele activity /culture and monitoring of performances.
• Make sure all the clientele programs, tools and Functionalities, are implemented, understood and followed by all team members closely with KPI objective for result checking.
• Proactively develop and implement in-store programs to stimulate clientele awareness.
• Work closely with Team Managers and FCs to select the right client profiles for local and global clients’ activations in-store and off-site.
• Achieve the clientele KPI targets (ie: data capture, contact ability, prospecting, client outreach, re-purchase, top tier client engagement and retention)
• Be a brand ambassador on the floor and lead by example on all clientele aspects from welcoming clients to entertaining clients during in-store and off-site events.
• Ensure the full use of the Team Managers and CAs and ensure the completion.
• Work closely with the Team, facilitating communication flows, delivering actions and feedback on time.

Recruit New Clients within and outside of the store.

· Focus on prospect conversion using all available assets.

· Provide training, motivation and coaching to sales staffs to upgrade their clientele skill, calling techniques, and client service standard including grooming.

· Develop multi-sourced new client development initiatives/ activities to ensure on-going clientele activity development.’

Retain and develop the existing clients.

· Constantly monitor and coach CA on data collection and enrichment: tool usage and related ceremony

· Highlight the importance of customer retention and being a service centric destination through role play and morning briefing.

· Proactively support Team Managers and FCs to build relationship and gain customer understanding to facilitate repurchase and retention.

· Inspire FCs to implement personalized initiatives on client interests.

· Implement annual client action plan according to corporate guidelines.

Operations

• Collaborate with Operations, Human Resources, Loss Prevention, etc. while adhering to and enforcing all company policies and procedures.
• Monitor store expenses and maintain store operating budget while aiming to reduce overall cost.
• Ensure timely submission of accounts payable invoices and cash disbursement polices.
• Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target.
• Oversee the processing of daily incoming and outbound merchandise requests and shipments.
• Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees.
• Support and maintain visual merchandising standards set by the Worldwide headquarters.
• Maintain full organization of company assets per the back of house and front of house guidelines provided by headquarters.
• Maintain the borrow log and consignment program ensuring that it is current and adheres with company policy and procedures.

Key Requirements

• Minimum of 6-7 years of sales management experience in retail, luxury retail, or service-related industry.
• Deep knowledge and understanding of Luxury Business, customers, competitors and products
• Team/people management
• Problem Solving, Proactivity and Empathy
• Bachelor’s Degree in a related field is preferred.
• Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
• Ability to manage competing priorities in a fast-paced environment.
• Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
• Industry awareness and strong business acumen.
• Strong verbal and written communication skills and excellent organizational skills.
• Passion for the Fashion Industry.
• Flexibility to work a retail schedule which will include evenings, weekends, and holidays.

Key Pillars for Ways of Working

• Execute the mission of the role with a Radically Client-Centric mindset.
• Be Relentlessly Creative and approach challenges with an innovative mindset.
• Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.

Modern Quests is a premium omni-channel retailer that sells contemporary home decor, kitchenware, tableware, bathware and lifestyle products. We sell more than 5,000 products via a mix of our private label and international / domestic brands. We are looking for a buyer who would work with the domestic sourcing team for managing and developing vendors across homeware and decor categories for our private label.

Budgeted Salary Range:

INR 40,000 - 55,000 per month based on experience

Office Location:

Saket, New Delhi

Main Responsibilities Include:

- Developing relations with manufacturers and coordinating with them to finalize orders and managing the entire procurement process

- Identifying and establishing new Indian vendors / manufacturers for decor and homeware products

- Analyzing product sales reports and metrics to forecast demand and estimate order quantities across key product categories

- Understanding seasonality and delivery timelines to ensure timely replenishment of inventory

- Coordinating with vendors end-to-end to ensure quality checks are completed and material is delivered at our warehouse correctly

Required Candidate Profile:

- 2 to 5 years of working experience in retail buying, category management or in a buying house

- Previous experience in decor or homeware would be preferred

- Hands on experience in developing new relations and coordinating with Indian vendors and manufacturers

- Strong understanding of general procurement processes including proforma invoices, payment terms, commercial invoices and purchase orders

- Minimum Bachelors Degree from a well reputed university

- Excellent written and verbal communication skills

POSITION’S OBJECTIVE: (Brief on position’s objective)

Support category head(s) on demand & supply planning for the upcoming season

KEY RESPONSIBILITIES:

Inventory Management:

• Ensure that the stock level of the category is within the prescribed limits as per company norms
• Monitor the stock cover to maintain optimum stock turns
• Tweak forward month buying based on the projected closing stock of the current and forward months
• Allocation & replenishment to stores as per capacity & customer profile.
• Stock rotation in market & Stock monitoring at the PH

Category Planning

• Prepare option plan
• Create buy plan to breakup monthly targets and distribute the buying for the month accordingly
• Prepare OTB Plan
• Propose the bi annual discount list
• Prepare & do periodic review of yearly ISQ projections
• Prepare monthly ISQ plan - value wise, quantity wise
• Send monthly buy plan and product presentation to the markets to enable them to do store stock planning

Dispatch Planning

• DL template planning with markets
• Upload DL as per DL Upload request
• Enable special requests from store/ customer request through stock rotation or from the product warehouse

MIS & Analysis

• Review costings style wise to ensure targeted GP & flag negative deviations from the targeted GP
• Generate department wise sales report, hierarchy wise sales and stock report, current month SKU wise sale report, ISQ stock out report, TR tracker report, Promotional trackers & provide insights
• Monitor store performance for the category

JOB SPECIFICATION: (QUALIFICATIONS/KNOWLEDGE/EXPERIENCE)

• Years of Functional Experience: Min 4-6 years of relevant experience in retail industry
• Degree/Diploma: MFM NIFT / Pearl / MBA
• Role: Team Management

Knowledge & Skills:

• Product Knowledge
• Markets & geographies
• Category Planning
• Retail Operations
• Inventory Management
• Commercial Acumen

Interested candidates please send resume at

Job Opening: Retail Sales Officer – Tanishq / Mia by Tanishq

Locations:

• Mia by Tanishq – Rohini, Delhi
• Mia by Tanishq – Dwarka, Delhi
• Tanishq – Gaur City Mall, Greater Noida

Position: Retail Sales Officer

Experience: Fresher to 2 years

Qualification: Graduate (Any stream)

Salary: Attractive Fixed Salary + Incentives on Target Achievement

Job Type: Full-Time | Permanent

️ Languages: English & Hindi

We are hiring passionate, customer-friendly and target-driven individuals for our premium jewellery stores – Tanishq and Mia by Tanishq.

• Greet and assist walk-in customers in the store.
• Provide detailed information about products, offers, and schemes.
• Understand customer requirements and recommend suitable products.
• Achieve personal and store sales targets.
• Maintain store hygiene and display standards.
• Handle billing, stock, and inventory processes as needed.
• Ensure excellent post-sale customer service and support.
• Involvement in BTL Activities

• Good communication and interpersonal skills
• Confident and presentable with a customer-first attitude
• Willing to learn about jewellery products and Tanishq standards
• Prior retail/jewellery/luxury sales experience is a plus, but not mandatory

• Attractive fixed salary with performance-based monthly incentives
• Opportunity to work with India’s most trusted jewellery brand – Tanishq
• Professional work environment and learning & growth opportunities

Interested candidates can share their CV at

About MetaMorph:

We at MetaMorph, empower startups to scale and innovate by placing people at the centre of their strategy. With a proven track record of supporting over 220 startups, we specialise in aligning talent with organizational needs, enhancing employee skills, and transforming employer brands. Our data-driven insights fuel decision-making and provide comprehensive support for both acquisition and being acquired, ensuring you are covered from every angle—360°.

Role Summary:

Lead the strategic development and execution of product innovation and R&D initiatives for the FMCG business in India and select international markets. Drive breakthrough innovation, streamline product pipelines, and build capabilities to meet evolving consumer needs.

Key Responsibilities:

• Innovation Strategy: Define long-term innovation roadmap across categories (snacks, sweets, ready-to-eat), aligning with brand vision and market trends.
• R&D Leadership: Manage end-to-end product development—from concept to commercialization.
• Team & Capability Building: Grow and mentor cross-functional teams; upskill R&D with emerging tech and consumer insights.
• Collaborations & Partnerships: Engage with academia, startups, ingredient suppliers, and food tech incubators.
• Quality & Compliance: Oversee quality, food safety, regulatory compliance for new products.
• Consumer Orientation: Utilize deep insights and analytics to shape market-fit innovations.
• Cost & Efficiency: Drive cost-effective development through advanced formulation, sourcing, and manufacturing processes.
• IP Management: Secure trademarks, patents, and design rights as needed

Preferred background & domain expertise:

• 15+ years in R&D/Innovation roles—preferably in Indian FMCG majors.
• Proven track record of launching successful product lines and building new categories.
• Expertise in consumer research, food science, process engineering, packaging innovation, and sustainability.
• Advanced qualification (M.Tech/Ph.D.) in Food Technology, Food Science, or related field is preferred.

Core competencies:

• High-impact communication & stakeholder influence
• Passion for consumer-centric innovation
• Adaptability to scaling at large organizations

We are looking to hire a 3D designer/visualizer who has experience in the retail background only, Must have a portfolio of 3D designs of Retail Fixtures, POSM, exhibitions, Showrooms, etc., and must know all major software for 2D and 3D designing related to adaptations.

Job Description

1. Responsible for creating 3D Setups of Retail Fixtures, POSM, Exhibition, etc., designs with high visual impact for required projects.

3. Develop designer sets for events like award shows and layouts for stage design and mockups

4. Create and design various materials for print and digital collateral

5. Ensure projects completed are of high quality and on schedule

6. Establish creative direction for the projects as well as the company

7. Prioritize and manage multiple projects within design specifications and time limitations

8. Perform retouching and manipulation of images

9. Work with a wide range of media and use graphic design software

Bonus: mockups designing experience Motion graphic experience ,Video creation - Promo, Behind-the-scenes

1. Study design briefs were given by clients.

2. Prepare PPT materials to pitch to clients.

3. Prepare final work drawings for production.

Job Type: Full-time

Salary: 4- 14 LPA

Ability to commute/relocate:

• : Near Chhatarpur, New Delhi, Reliably commute or plan to relocate before starting work (Required)

Experience:

• total work: 2-5 years (Preferred)

Retail Specialist, Travel Retail

RESPONSIBILITIES

As our Retail Specialist, Travel Retail, you are responsible for Retail Sales development including promotional and merchandising activities related to a Duty-Free distribution channel and organization. The job holder plans activities and promotions together with the Retail Manager/ Area Sales Manager, set the targets, implement the activities, control results and budgets and issue monthly retail sales reporting. The Retail Specialist is responsible for maximizing in-store brand exposure and positioning, and for providing feedback on competitors' and retailers sales and activities

YOUR MAIN FOCUS :

RETAIL SALES/EXCELLENCE

• Regular updating of monthly sales report via HUB/internal trackers – Excel versions sell out reports.
• Collaborate closely with retailer to ensure timely on-counter date for newness
• Monitor closely on the retail performance of newness and our core lines, Provide feedback to marketing team.
• Plan and implement suitable incentives to drive sell-out in line with competition standards.
• Identification of any likely risk/opportunities from itemized sales report and make necessary recommendations to Retail Manager
• Set ambition & goals including Retail Sales Targets and implement all action plans in co-ordination with the Retail Manager / Area sales Manager.
• To drive improvement in store ranking/market share of Coty brands (KPI)
• Identify potential space improvement on the shop floor or any opportunities to improve our retail sales performance
• Provide an in-depth monthly analysis of the market to Retail Manager / Area sales Manager & other Departments within Travel Retail.

MERCHANDIZING EXCELLENCE

• Ensure timely updates merchandizing grids/visuals for all newness in accordance with our corporate guidelines in collaboration with the airport coordinator
• Perfect retail merchandizing excellence and visual merchandizing to observed at all times (sufficient testers, testers stand, lighting, clean counters etc)
• To prepare planogram proposal to floor team for execution
• Preparation and shipment of counter-tools (ie: gifting elements, posm etc) in customers’ orders. To work closely with Demand Planner on fulfilment rate of non-sellables
• To conduct regular TRIP CHECKS for key market
• To nurture strong business partnerships with shop floor team
• Partner closely with marketing and merchandizing team to put forward recommendations.
• To readily share competitor’s insight & propose appropriate actions to maximize sales and brand visibility

PROMOTION EXECUTION

• Execution of all planned promotions (recruit promoters, GWP’s, set targets in agreement with Retail Manager / Area sales Manager set-up)
• Preparation of COMA deck for MPM team for promotion execution
• Co-ordinate, analyse and exploit all data on the activity level of the points of sale, on the feed-back of merchandising and promotional activities of Coty brands and competitors
• Regular update of TRIP platform and CCR
• Provide weekly and monthly updates and follow-up on key information, promotion results, budgets and costs to the Retail Manager/Area Sales Manager.
• Keeps abreast of and provides info on competitor activities, making recommendations to boost sales

ADMINISTRATIVE SUPPORT

• Support Retail Manager in preparation of MBU & Business Review. Provide feedback to help Retail Manager /Area Sales Manager compile.
• PR/PO creation

INVENTORY CONTROL/FULFILMENT

• Monitor closely on sellable and including short shipment to flag the potential risks to BA team
• Maintain adequate inventory levels in retailer’s doors, warehouse inventory, sellable stock, testers, promotional items, advertising materials etc.
• To keep track of retailers’ placement of newness orders and short shipment

BA MANAGEMENT

• Lead and motivate the BA Team and develop their product knowledge and selling techniques
• Ensure every BA is an Ambassador of the Brand they represent by coaching and providing feedback to them on service behaviors that drive Retail Excellence
• Monitor BA monthly sales performance and examine ways to improve their productivity.
• To monitor and update BA database
• To create CCR for their monthly salary
• BA grooming & uniform management together with regional training Manager.

PRODUCT TRAINING

• Plan and execute training calendar to our retailers in collaboration with the education team / regional training Manager.

E.COM/ TRADE MARKETING

• To improve Coty E.Com presence in retailers platforms (regular updates of newness and banner updates)
• Develop and execute effective livestream by working with cross-functional teams (KOBA, marketing, commercial, retail & education team)
• Stay abreast of the competitive landscape and propose new initiatives to Retail Manager/ Area sales Manager.

Working for Coty means

Our people make us who we are. They are the brightest minds bringing innovative concepts to life. If you’re someone unwilling to settle, likes to envision larger possibilities, accelerate learning, and push boundaries – we’d love to hear from you! Working at Coty means being part of an inclusive workplace committed to diversity and equity, valuing diverse perspectives and backgrounds. Your ideas will count, fostering a career where you can achieve more than you ever imagined.

The team consists of Commercial professionals, and you will work closely together with several departments such as Education and Marketing teams. All your colleagues are collaborative, and you will receive tremendous support for you to excel in this role.

YOU ARE A COTY FIT

You like to make a difference. As an experienced Retail Specialist, you will share your valuable experience with the team and you get energy from working in a fast-paced, diverse and international environment. Other than that, you should also have the following requirements:

• At least 3-5 years' working experience in Retail, Beauty experience is preferred
• Industry knowledge & Travel Retail experience a plus, but not essential
• Competent in excel & PowerPoint.
• Good negotiation skills

OUR BENEFITS

As our Retail Specialist, Travel Retail some of the benefits you will receive are:

• Omni-Working: Hybrid flexible working model enabling employees to balance remote and office-based work
• Product Allowance: Employees can order from a selection of Coty Products each year
• Free goods: Employees would be able to enjoy occasional free products due to Company’s initiative
• Gender-Neutral Paid Parental Leave: All Employees, regardless of gender, will have access to the same number of fully paid weeks of offered parental leave.

ABOUT COTY

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

For additional information about Coty Inc., please visit

Roles and Responsibilties-

Oversee daily store operations and ensure smooth functioning

Lead the team to meet sales targets and maximize profitability

Recruit, train, and manage store staff

Monitor stock levels and coordinate with suppliers

Maintain store cleanliness, safety, and full stock availability

Address customer concerns and ensure high service standards

Manage budgets, sales reports, and financial records

Implement merchandising and promotional activities

Ensure compliance with company policies and safety regulations

Conduct staff performance reviews and provide constructive feedback

Interested candidates can share their resume on