Account Manager, Tech and Retail, Large Customer Sales
Mumbai, Maharashtra
Google
Posted 3 days ago
Job Viewed
Job Description
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
**Preferred qualifications:**
+ Master's degree in a business related field.
+ 2 years of experience working in a changing organization.
+ 1 year of experience managing digital marketing and advertising campaigns, projects, and relationships with customers or agencies.
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how
Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
**Responsibilities:**
+ Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and Key Performance Indicators, translating them into campaign strategies.
+ Drive exceptional campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
+ Build and pitch data-driven solutions to maximize customer value through Google's advertising solutions, handle objections, and ultimately achieve sales growth goals.
+ Analyze campaign data, ensure performance is tracked, and deliver measurable results aligned with customer objectives.
+ Monitor performance data to extract key insights, identifying and cultivating opportunities to drive future customer growth and build pipeline.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
**Preferred qualifications:**
+ Master's degree in a business related field.
+ 2 years of experience working in a changing organization.
+ 1 year of experience managing digital marketing and advertising campaigns, projects, and relationships with customers or agencies.
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how
Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
**Responsibilities:**
+ Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and Key Performance Indicators, translating them into campaign strategies.
+ Drive exceptional campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
+ Build and pitch data-driven solutions to maximize customer value through Google's advertising solutions, handle objections, and ultimately achieve sales growth goals.
+ Analyze campaign data, ensure performance is tracked, and deliver measurable results aligned with customer objectives.
+ Monitor performance data to extract key insights, identifying and cultivating opportunities to drive future customer growth and build pipeline.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.
0
Key Account Executive, MT Retail
Navi Mumbai, Maharashtra
Unilever
Posted 5 days ago
Job Viewed
Job Description
Requisition No - R-92608
Job Title: Key Account Executive, MT Retail
WL- 1B/1C
Location: Mumbai RO
Job Overview:
The role will be a part of the HUL Modern Trade Sales team in a customer facing assignment. He/ She works in tandem with other functions viz. CM, CD-Ops, CD- Finance, CD-Supply Chain & branches. Executive would also assist the KAM in handling the account portfolio.
The right candidate for this role needs to be good at customer relations and maintaining a great and positive working equation with his/her counterparts. The role requires high discipline with timelines and strong business understanding with basic negotiation skills and stakeholder management.
+ Driving the right mix and activations with the customer through effectively planning the promotions and investments along with the KAM and CSP's
+ Ensuring that all operational work is aligned and completed on time with the customers and internal stakeholders.
+ Ensuring Availability and in-store execution for the business.
+ Being the voice of the customer in HUL and vice versa would be the key expectation. The person would be responsible for all business transactions between HUL and customers.
Scope of work:
+ The KAE job by nature requires him/her to generate practical yet creative solutions to improve execution in the accounts. Scope includes innovating in the areas of POSM, Ops, Merchandising, Promotion, & ways of working in his day-to-day job
+ The person would be responsible for leading and closing all operational work and day to day tasks with the customers which is very critical in ensuring customer delight.
+ Managing the accounting and claim settlements with the customer to ensure clean accounting.
+ The KAE manages contact with various key decision makers across the hierarchy in the modern trade accounts that he/she handles. He/She also handles contact with the merchandising partners.
Team Handling: He/She does not have any HUL employees as direct subordinates.
Qualification:
+ MBA/PGDM degree in Sales/ Marketing with min 3-4 yrs of relevant experience
+ Strong in inter- personality and out going
+ Should be target oriented and determined selling skills is required.
+ Must have a bend towards being data centric and ensuring that the business is driven by data and insights
"All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent-please verify before proceeding."
Job Category: Customer Development
Job Type: Full time
Industry:
Job Title: Key Account Executive, MT Retail
WL- 1B/1C
Location: Mumbai RO
Job Overview:
The role will be a part of the HUL Modern Trade Sales team in a customer facing assignment. He/ She works in tandem with other functions viz. CM, CD-Ops, CD- Finance, CD-Supply Chain & branches. Executive would also assist the KAM in handling the account portfolio.
The right candidate for this role needs to be good at customer relations and maintaining a great and positive working equation with his/her counterparts. The role requires high discipline with timelines and strong business understanding with basic negotiation skills and stakeholder management.
+ Driving the right mix and activations with the customer through effectively planning the promotions and investments along with the KAM and CSP's
+ Ensuring that all operational work is aligned and completed on time with the customers and internal stakeholders.
+ Ensuring Availability and in-store execution for the business.
+ Being the voice of the customer in HUL and vice versa would be the key expectation. The person would be responsible for all business transactions between HUL and customers.
Scope of work:
+ The KAE job by nature requires him/her to generate practical yet creative solutions to improve execution in the accounts. Scope includes innovating in the areas of POSM, Ops, Merchandising, Promotion, & ways of working in his day-to-day job
+ The person would be responsible for leading and closing all operational work and day to day tasks with the customers which is very critical in ensuring customer delight.
+ Managing the accounting and claim settlements with the customer to ensure clean accounting.
+ The KAE manages contact with various key decision makers across the hierarchy in the modern trade accounts that he/she handles. He/She also handles contact with the merchandising partners.
Team Handling: He/She does not have any HUL employees as direct subordinates.
Qualification:
+ MBA/PGDM degree in Sales/ Marketing with min 3-4 yrs of relevant experience
+ Strong in inter- personality and out going
+ Should be target oriented and determined selling skills is required.
+ Must have a bend towards being data centric and ensuring that the business is driven by data and insights
"All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent-please verify before proceeding."
Job Category: Customer Development
Job Type: Full time
Industry:
This advertiser has chosen not to accept applicants from your region.
1
State customer marketing Executive - Retail
Mumbai, Maharashtra
Diageo
Posted 5 days ago
Job Viewed
Job Description
**Job Description :**
**Job Title:** State customer marketing Executive - Retail
**About the Function:** Our Marketing team are creators, helping to build and nurture some of the world's most loved brands. We craft amazing connections with people around the world to celebrate our brands' legacies and reimagine them for the world today, and into the future.
Everything we do is underpinned by a deep understanding of our consumers, behaviours, trends, and technologies. Using our genius and creativity, we unlock our brands' uniqueness, understand their purpose, and put them at the heart of celebrations everywhere. Together, we're celebrating diversity and challenging stereotypes through our advertising and marketing. Wherever your talents lie, from Design to Consumer Planning, you'll be celebrated and supported in our inclusive culture.
**Role Responsibilities:**
AREAS OF RESPONSIBILITYPERFORMANCE MEASURES (QUANTITATIVE / QUALITATIVE)
**1. Outlet management (** Qualitative)
- Conduct market recee with Sales team to evaluate and finalize the outlets
- Ensure installations and its maintenance and upkeep at vendor outlets as well as acknowledgement and clearance of the bills as per PO
- Finalise beat as per switch Promotion Plan for outlet mapping and ensure deployment of promotional elements and gifts at outlets as per Activity calendar
- Work towards development and innovations in Signage Elements example racks / main shop signage/ gandolas etc
- Collate and update TSEs & TLs monthly Scores in online & offline Portal
- Prepare and supervise contracts for rental outlets and get their approval through the legal team
- Ensure accurate documentation, supervision and monitoring of challans, in & out stock register, bills, POs, GRAs, PR and attendance of the sales team
- Plan and execute POSMs, Display Units, shelf shares for branding and merchandising as per contract and get required sign -off for PO payments
**2. Brand communication and visibility (** Qualitative)
- Help SCMM develop brand communication options at various channels as per brand imperatives
- Co-ordinate with vendors to oversee execution of signage in the state.
- Execute agrees visibility strategy and track and monitor visibility execution
- Responsible for the choice of outlets for implementation along with the Sales team.
- Use outlets as media vehicle to drive seamless route to consumer effectiveness by building brand visibility, imagery, creating demand through consumer winning activations leveraging USL portfolio for effective sell-in & sell-out.
**3. Budget (** Qualitative)
- Coordinate with the manpower agency for various activities eg. claim settlement etc.
- Ensure accurate spend of budgets at the state level.
**4. Analytics (** Quantitative)
- Monitor and report performance to the Customer Marketing Manager and support in defining actionable learning for improvement.
- Provide feedback to the regional marketing team and sale team for improvement based on the competitor analysis and performance wrt the plan
**5. Train promoters for optimum performance (** Qualitative)
- Responsible for training and development of the third-party execution force through on the job training & scheduled training calendar in co-ordination with Regional/National Trade marketing
- Induct and train the promoters as per incentive schemes
- Ensure the sales team is aligned to the marketing activity and standards through regular communication and formal meetings.
**Flexible Working Statement:** Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you're supported from day one.
**Diversity statement:** Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
_If you require a reasonable adjustment, please ensure that you capture this information when you submit your application._
**Worker Type :**
Regular
**Primary Location:**
Mumbai City
**Additional Locations :**
**Job Posting Start Date :**
2025-04-09
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (
**Job Title:** State customer marketing Executive - Retail
**About the Function:** Our Marketing team are creators, helping to build and nurture some of the world's most loved brands. We craft amazing connections with people around the world to celebrate our brands' legacies and reimagine them for the world today, and into the future.
Everything we do is underpinned by a deep understanding of our consumers, behaviours, trends, and technologies. Using our genius and creativity, we unlock our brands' uniqueness, understand their purpose, and put them at the heart of celebrations everywhere. Together, we're celebrating diversity and challenging stereotypes through our advertising and marketing. Wherever your talents lie, from Design to Consumer Planning, you'll be celebrated and supported in our inclusive culture.
**Role Responsibilities:**
AREAS OF RESPONSIBILITYPERFORMANCE MEASURES (QUANTITATIVE / QUALITATIVE)
**1. Outlet management (** Qualitative)
- Conduct market recee with Sales team to evaluate and finalize the outlets
- Ensure installations and its maintenance and upkeep at vendor outlets as well as acknowledgement and clearance of the bills as per PO
- Finalise beat as per switch Promotion Plan for outlet mapping and ensure deployment of promotional elements and gifts at outlets as per Activity calendar
- Work towards development and innovations in Signage Elements example racks / main shop signage/ gandolas etc
- Collate and update TSEs & TLs monthly Scores in online & offline Portal
- Prepare and supervise contracts for rental outlets and get their approval through the legal team
- Ensure accurate documentation, supervision and monitoring of challans, in & out stock register, bills, POs, GRAs, PR and attendance of the sales team
- Plan and execute POSMs, Display Units, shelf shares for branding and merchandising as per contract and get required sign -off for PO payments
**2. Brand communication and visibility (** Qualitative)
- Help SCMM develop brand communication options at various channels as per brand imperatives
- Co-ordinate with vendors to oversee execution of signage in the state.
- Execute agrees visibility strategy and track and monitor visibility execution
- Responsible for the choice of outlets for implementation along with the Sales team.
- Use outlets as media vehicle to drive seamless route to consumer effectiveness by building brand visibility, imagery, creating demand through consumer winning activations leveraging USL portfolio for effective sell-in & sell-out.
**3. Budget (** Qualitative)
- Coordinate with the manpower agency for various activities eg. claim settlement etc.
- Ensure accurate spend of budgets at the state level.
**4. Analytics (** Quantitative)
- Monitor and report performance to the Customer Marketing Manager and support in defining actionable learning for improvement.
- Provide feedback to the regional marketing team and sale team for improvement based on the competitor analysis and performance wrt the plan
**5. Train promoters for optimum performance (** Qualitative)
- Responsible for training and development of the third-party execution force through on the job training & scheduled training calendar in co-ordination with Regional/National Trade marketing
- Induct and train the promoters as per incentive schemes
- Ensure the sales team is aligned to the marketing activity and standards through regular communication and formal meetings.
**Flexible Working Statement:** Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you're supported from day one.
**Diversity statement:** Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
_If you require a reasonable adjustment, please ensure that you capture this information when you submit your application._
**Worker Type :**
Regular
**Primary Location:**
Mumbai City
**Additional Locations :**
**Job Posting Start Date :**
2025-04-09
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (
This advertiser has chosen not to accept applicants from your region.
2
Package Consultant- Oracle Retail
Mumbai, Maharashtra
IBM
Posted 5 days ago
Job Viewed
Job Description
**Introduction**
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
**Your role and responsibilities**
* Naturally skilled in developing and cultivating professional relationships, you'll establish trusted advisor relationship with your assigned 'Sell' partners.
* You'll develop territory plans that identify strategic growth areas, revenue objectives, enablement goals, and milestones to measure successful delivery of your territory plans.
Your primary responsibilities will include:
* Engagement with IBM Teams: Engage IBM local country/market sales teams, Digital Sales teams, Marketing, and technical teams to accelerate your partners' success.
* Leveraging Ecosystem Programs and Co-Marketing: Utilize Ecosystem programs, co-marketing, and sales tooling to drive joint demand generation, prospecting, or solution co-creation.
* Enhancing Sales Velocity: Increase sales velocity by improving partner lead-passing discipline and identifying and closing partner skills gaps, capability, and capacity.
* Negotiation for Commitment: Negotiate to successfully secure commitment to solutions while maintaining integrity and relationships with internal teams, external partners, and clients.
**Required technical and professional expertise**
* Minimum 5-8 years of experience with software development, At least 5 year(s) of working experience in the related field is required for this position.
* Experience in Technical and Functional experience in Oracle Retail (RETEK), Oracle Retail Merchandising System (RMS), Oracle Retail Data Warehousing (RDW), Retail Predictive Application Server (RPAS), Retail Demand Forecasting (RDF), Retail Price Management (RPM), Retail Integration Bus (RIB), Retail Merchandise Financial Planning (MFP), Oracle Retail Allocations, Oracle Retail Optimization (RO), RA Merchandise (Oracle Retail Merchandising Analytics), RA Customer (Oracle Retail Customer Analytics), WMS.
* Experience in Oracle retail consultants provide extensive functional expertise across RPAS(Retail Predictive Application Server), SIM(Store Inventory Management), AIP(Advanced Inventory Planning), WMS etc.
* Have the ability to work around the onshore-offshore resourcing model.
* Respond to technical queries / requests from team members and customers.
**Preferred technical and professional experience**
* Good experience in application of standard software development principles.
* Holding in-depth knowledge of at least one development technology/programming language.
* Understanding of design patterns
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
**Your role and responsibilities**
* Naturally skilled in developing and cultivating professional relationships, you'll establish trusted advisor relationship with your assigned 'Sell' partners.
* You'll develop territory plans that identify strategic growth areas, revenue objectives, enablement goals, and milestones to measure successful delivery of your territory plans.
Your primary responsibilities will include:
* Engagement with IBM Teams: Engage IBM local country/market sales teams, Digital Sales teams, Marketing, and technical teams to accelerate your partners' success.
* Leveraging Ecosystem Programs and Co-Marketing: Utilize Ecosystem programs, co-marketing, and sales tooling to drive joint demand generation, prospecting, or solution co-creation.
* Enhancing Sales Velocity: Increase sales velocity by improving partner lead-passing discipline and identifying and closing partner skills gaps, capability, and capacity.
* Negotiation for Commitment: Negotiate to successfully secure commitment to solutions while maintaining integrity and relationships with internal teams, external partners, and clients.
**Required technical and professional expertise**
* Minimum 5-8 years of experience with software development, At least 5 year(s) of working experience in the related field is required for this position.
* Experience in Technical and Functional experience in Oracle Retail (RETEK), Oracle Retail Merchandising System (RMS), Oracle Retail Data Warehousing (RDW), Retail Predictive Application Server (RPAS), Retail Demand Forecasting (RDF), Retail Price Management (RPM), Retail Integration Bus (RIB), Retail Merchandise Financial Planning (MFP), Oracle Retail Allocations, Oracle Retail Optimization (RO), RA Merchandise (Oracle Retail Merchandising Analytics), RA Customer (Oracle Retail Customer Analytics), WMS.
* Experience in Oracle retail consultants provide extensive functional expertise across RPAS(Retail Predictive Application Server), SIM(Store Inventory Management), AIP(Advanced Inventory Planning), WMS etc.
* Have the ability to work around the onshore-offshore resourcing model.
* Respond to technical queries / requests from team members and customers.
**Preferred technical and professional experience**
* Good experience in application of standard software development principles.
* Holding in-depth knowledge of at least one development technology/programming language.
* Understanding of design patterns
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
3
Quality Manager, Amazon Now Quick Commerce (10 minute delivery)
Mumbai, Maharashtra
Amazon
Posted 5 days ago
Job Viewed
Job Description
Description
This role is primarily focused on quality assurance and inspection of perishable food items at dark stores, ensuring proper handling, storage, and compliance with food safety regulations. The position involves conducting inbound inspections, monitoring inventory management, and performing quality control checks throughout the receiving, stowing, and picking processes. The role also requires coordination with various teams, training staff on quality standards, and contributing to continuous improvement initiatives while maintaining detailed documentation of quality issues and rejected items.
Key job responsibilities
Key Responsibilities:
1. Inbound Inspection- Review the quality of Meat, Seafood, Fruits, Vegetables, Eggs, Dairy (Milk & milk products) and other perishable (frozen) items during the inbound at dark stores
- Conduct visual inspections of deliveries
- Check for signs of infestation, contamination, tampering, or general damage
- Randomly select and inspect cartons from each temp zones and aisles
- Focus on package integrity and product quality
2. Quality Control- Monitor for specific issues:
- Infestation (insects, rodents, or evidence of their presence)
- Contamination (physical agents like wood, glass, metal, chemicals, water)
- Damage (pressure damaged, over-ripe, or flattened cartons)
- Allergen segregation
3. Issue Management- Cross verify the rejections made by receivers to make sure no wrong rejections of good produces. Reject the damaged/defective items back to the vendor
- Alert managers immediately if quality issues are detected
- Assist in decision-making regarding rejected deliveries
4. Make a note of the items rejected during the inbound (by item/by vendor, quantity)
- Follow established workflows for handling different types of issues
5. Inventory Management- Audit the bins for any process error/critical breaches like mixing of multiple lot in same bin, expiry removal on time and moving them out from the respective zones
- Collaborate with the merchant team responsible for inventory management
- Assist in managing shrinkage and replenishment processes
- Potentially use inventory management systems to track stock level
6. Compliance-
- Ensure adherence to food safety regulations
- Maintain proper documentation for food safety and quality control measures
7. Team Coordination
- Work closely with the receiving, stowing, and selection teams
- Communicate effectively with Amazon's pick, pack, and delivery teams
8. Specialized Product Handling
- Understand and manage unique inventory challenges for different product categories:
- Perishables (meat, seafood, Eggs, bakery, milk and milk products, batters)
- Produce (handling case-level inbound, weight-based items)
9. Evaluate the quality during picking & packing process performed by the Pickers without disturbing the operation and process
10. Monitor the Packaging standards during picking and packing process
11. Perform daily/weekly audit of Bins and share daily/weekly report with the stakeholders
12. Train the Receivers and Pickers on quality, stowing etiquettes, handling SOPs and packaging
13. Continuous Improvement
- Identify areas for process improvement in quality control and inventory management
- Contribute to maintaining high accuracy rates in inventory and product quality
Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
Preferred Qualifications
- How many years of experience do you have?
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This role is primarily focused on quality assurance and inspection of perishable food items at dark stores, ensuring proper handling, storage, and compliance with food safety regulations. The position involves conducting inbound inspections, monitoring inventory management, and performing quality control checks throughout the receiving, stowing, and picking processes. The role also requires coordination with various teams, training staff on quality standards, and contributing to continuous improvement initiatives while maintaining detailed documentation of quality issues and rejected items.
Key job responsibilities
Key Responsibilities:
1. Inbound Inspection- Review the quality of Meat, Seafood, Fruits, Vegetables, Eggs, Dairy (Milk & milk products) and other perishable (frozen) items during the inbound at dark stores
- Conduct visual inspections of deliveries
- Check for signs of infestation, contamination, tampering, or general damage
- Randomly select and inspect cartons from each temp zones and aisles
- Focus on package integrity and product quality
2. Quality Control- Monitor for specific issues:
- Infestation (insects, rodents, or evidence of their presence)
- Contamination (physical agents like wood, glass, metal, chemicals, water)
- Damage (pressure damaged, over-ripe, or flattened cartons)
- Allergen segregation
3. Issue Management- Cross verify the rejections made by receivers to make sure no wrong rejections of good produces. Reject the damaged/defective items back to the vendor
- Alert managers immediately if quality issues are detected
- Assist in decision-making regarding rejected deliveries
4. Make a note of the items rejected during the inbound (by item/by vendor, quantity)
- Follow established workflows for handling different types of issues
5. Inventory Management- Audit the bins for any process error/critical breaches like mixing of multiple lot in same bin, expiry removal on time and moving them out from the respective zones
- Collaborate with the merchant team responsible for inventory management
- Assist in managing shrinkage and replenishment processes
- Potentially use inventory management systems to track stock level
6. Compliance-
- Ensure adherence to food safety regulations
- Maintain proper documentation for food safety and quality control measures
7. Team Coordination
- Work closely with the receiving, stowing, and selection teams
- Communicate effectively with Amazon's pick, pack, and delivery teams
8. Specialized Product Handling
- Understand and manage unique inventory challenges for different product categories:
- Perishables (meat, seafood, Eggs, bakery, milk and milk products, batters)
- Produce (handling case-level inbound, weight-based items)
9. Evaluate the quality during picking & packing process performed by the Pickers without disturbing the operation and process
10. Monitor the Packaging standards during picking and packing process
11. Perform daily/weekly audit of Bins and share daily/weekly report with the stakeholders
12. Train the Receivers and Pickers on quality, stowing etiquettes, handling SOPs and packaging
13. Continuous Improvement
- Identify areas for process improvement in quality control and inventory management
- Contribute to maintaining high accuracy rates in inventory and product quality
Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
Preferred Qualifications
- How many years of experience do you have?
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
4
Sr. Cluster Manager , Quick Commerce
Navi Mumbai, Maharashtra
Amazon
Posted 5 days ago
Job Viewed
Job Description
Description
A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives
Key job responsibilities
- Ensure a safe work environment
- Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations
- Responsible for the overall Quality, Productivity and dark store performance
- Appraise performance; resolve problems; and address staffing needs
- Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
- Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for compliance, Connections and scorecards.
- Manage People and team development
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 2+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives
Key job responsibilities
- Ensure a safe work environment
- Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations
- Responsible for the overall Quality, Productivity and dark store performance
- Appraise performance; resolve problems; and address staffing needs
- Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
- Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for compliance, Connections and scorecards.
- Manage People and team development
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 2+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
5
Sr. Cluster Manager , Quick Commerce
Navi Mumbai, Maharashtra
Amazon
Posted 5 days ago
Job Viewed
Job Description
Description
A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives
Key job responsibilities
- Ensure a safe work environment
- Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations
- Responsible for the overall Quality, Productivity and dark store performance
- Appraise performance; resolve problems; and address staffing needs
- Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
- Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for compliance, Connections and scorecards.
- Manage People and team development
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 2+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives
Key job responsibilities
- Ensure a safe work environment
- Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations
- Responsible for the overall Quality, Productivity and dark store performance
- Appraise performance; resolve problems; and address staffing needs
- Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
- Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for compliance, Connections and scorecards.
- Manage People and team development
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 2+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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6
Sr. Cluster Manager , Quick Commerce
Navi Mumbai, Maharashtra
Amazon
Posted 5 days ago
Job Viewed
Job Description
Description
A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives
Key job responsibilities
- Ensure a safe work environment
- Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations
- Responsible for the overall Quality, Productivity and dark store performance
- Appraise performance; resolve problems; and address staffing needs
- Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
- Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for compliance, Connections and scorecards.
- Manage People and team development
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 2+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives
Key job responsibilities
- Ensure a safe work environment
- Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations
- Responsible for the overall Quality, Productivity and dark store performance
- Appraise performance; resolve problems; and address staffing needs
- Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
- Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for compliance, Connections and scorecards.
- Manage People and team development
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 2+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
7
Area Manager -Quick Commerce, GSF Last Mile
Mumbai, Maharashtra
Amazon
Posted 5 days ago
Job Viewed
Job Description
Description
Area Managers are responsible for all budgetary, people development and operations objectives of our Amazon Fresh Fulfillment Center Additional responsibilities include managing and leading a team of Team Leads, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Ø Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers.
Ø Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments.
Ø Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
Ø Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.
Ø Able to address operational and personnel issues affecting functional area.
Ø Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.
Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department.
- Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
- Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Proactively identify and lead process improvement initiatives and Lean tools
Key job responsibilities
Area Managers are responsible for all budgetary, people development and operations objectives of our Amazon Fresh Fulfillment Center Additional responsibilities include managing and leading a team of Team Leads, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Ø Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers.
Ø Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments.
Ø Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
Ø Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.
Ø Able to address operational and personnel issues affecting functional area.
Ø Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.
Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department.
- Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
- Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Proactively identify and lead process improvement initiatives and Lean tools
Basic Qualifications
- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Area Managers are responsible for all budgetary, people development and operations objectives of our Amazon Fresh Fulfillment Center Additional responsibilities include managing and leading a team of Team Leads, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Ø Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers.
Ø Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments.
Ø Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
Ø Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.
Ø Able to address operational and personnel issues affecting functional area.
Ø Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.
Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department.
- Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
- Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Proactively identify and lead process improvement initiatives and Lean tools
Key job responsibilities
Area Managers are responsible for all budgetary, people development and operations objectives of our Amazon Fresh Fulfillment Center Additional responsibilities include managing and leading a team of Team Leads, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Ø Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers.
Ø Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments.
Ø Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
Ø Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.
Ø Able to address operational and personnel issues affecting functional area.
Ø Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.
Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department.
- Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
- Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Proactively identify and lead process improvement initiatives and Lean tools
Basic Qualifications
- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
8
Sr. Cluster Manager , Quick Commerce
Mumbai, Maharashtra
Amazon
Posted 5 days ago
Job Viewed
Job Description
Description
A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives
Key job responsibilities
- Ensure a safe work environment
- Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations
- Responsible for the overall Quality, Productivity and dark store performance
- Appraise performance; resolve problems; and address staffing needs
- Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
- Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for compliance, Connections and scorecards.
- Manage People and team development
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 2+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives
Key job responsibilities
- Ensure a safe work environment
- Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations
- Responsible for the overall Quality, Productivity and dark store performance
- Appraise performance; resolve problems; and address staffing needs
- Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
- Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for compliance, Connections and scorecards.
- Manage People and team development
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 2+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
9