702 Sales Staff jobs in Jaipur

• Greet and assist customers in a friendly and professional manner, understanding their needs and preferences.
• Provide expert product knowledge and styling advice to customers.
• Drive sales by actively engaging with customers, upselling, and cross-selling products.
• Process sales transactions accurately using the point-of-sale (POS) system.
• Assist with inventory management, including receiving new stock, tagging merchandise, and conducting regular stock takes.
• Maintain the visual merchandising standards of the store, ensuring displays are attractive and well-organized.
• Handle customer inquiries and resolve any issues or complaints efficiently and effectively.
• Process online orders and manage customer pick-ups and returns.
• Contribute to the overall team effort by supporting colleagues and maintaining a positive work atmosphere.
• Keep the store clean, tidy, and presentable at all times.
• Stay updated on current fashion trends and product knowledge.
• Manage remote inventory tasks, ensuring stock accuracy in the system.

• Previous experience in retail sales or customer service is preferred.
• Passion for fashion and a keen eye for style.
• Excellent communication and interpersonal skills.
• Ability to build rapport with customers and provide exceptional service.
• Basic computer skills and familiarity with POS systems.
• Strong organizational skills and attention to detail.
• Ability to work both independently and as part of a team.
• Flexibility to work varied shifts, including weekends and public holidays.
• Experience with remote inventory management tools is a plus.

Job description

A retail store manager is responsible for the day-to-day operations of a retail store, including managing staff, inventory, and sales: 

· Staff management

Recruit, hire, train, and evaluate employees. Create and assign employee schedules and responsibilities. Coach, counsel, and discipline employees. 

· Inventory management

Maintain stock levels, implement purchasing plans, and contact suppliers. Ensure merchandise is available and secure. 

· Sales management

Analyze sales figures, forecast future sales, and interpret trends. Set financial goals and sales targets for staff. 

· Customer service

Respond to customer complaints and comments. Ensure customer care standards are met. 

· Store operations

Prepare annual budgets, schedule expenditures, and analyze variances. Ensure the store is clean and presentable. Comply with legal requirements. 

· Store promotions

Organize special promotions, displays, and events. Help create advertising campaigns. 

· Technology

Use software applications and tools such as point-of-sale systems, inventory management software, and customer relationship management tools. 

Retail store managers should have people skills, confidence, enthusiasm, and good customer-service values. They should also be able to plan and prioritize workloads, multi-task, and work under pressure. 

While there is no specific degree required, a bachelor's degree in a relevant field, such as fashion merchandising, fashion communications, or sports, can be beneficial. Additional certifications related to retail or customer service are also a plus. 

INTERESTED CANDIDATES CAN APPLY OR CONTACT:

POONAM TIWARI

• Engage with customers through live chat, email, and phone to answer product inquiries and provide assistance.
• Guide customers through the online shopping experience, helping them find suitable products.
• Process online orders accurately and efficiently.
• Resolve customer issues and complaints promptly and professionally.
• Maintain a high level of product knowledge to effectively assist customers.
• Upsell and cross-sell products to enhance customer value and increase sales.
• Gather customer feedback and report insights to the sales and marketing teams.
• Meet and exceed individual and team sales targets.
• Ensure adherence to company policies and customer service standards.
• Maintain accurate customer records and transaction details.
• Proactively identify opportunities to improve the customer journey.

• High school diploma or equivalent; some college or relevant certification is a plus.
• Minimum of 2 years of experience in retail sales or customer service.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build rapport with customers.
• Proficiency in using online chat, email, and phone systems.
• Familiarity with e-commerce platforms and CRM software is advantageous.
• Ability to work independently and manage time effectively in a remote environment.
• Customer-centric approach with a positive attitude.
• Sales-driven with a motivation to achieve targets.
• Reliable internet connection and a dedicated home office setup.

• Engage with customers to understand their needs and provide personalized product recommendations.
• Achieve and exceed individual and team sales targets.
• Maintain a high level of product knowledge across all store categories.
• Assist in visual merchandising and store presentation to enhance the customer experience.
• Process transactions accurately and efficiently using the point-of-sale system.
• Handle customer inquiries and resolve complaints promptly and professionally.
• Participate in stock takes and ensure accurate inventory management.
• Train and mentor new sales associates, sharing best practices and product knowledge.
• Maintain a clean and organized work environment.
• Stay updated on market trends and competitor activities.

• Minimum of 3 years of experience in a retail sales role, with at least 1 year in a senior or supervisory capacity.
• Proven track record of meeting and exceeding sales goals.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and a positive attitude.
• Ability to work effectively in a team environment.
• Basic understanding of inventory management principles.
• Flexibility to work various shifts, including weekends and holidays.
• High school diploma or equivalent; relevant certifications or vocational training are a plus.
• A keen eye for detail and a passion for fashion/lifestyle products (depending on the specific retail segment).
• Ability to stand for extended periods and lift/move moderate weight.