51 Secure Meters jobs in Rajasthan

• Install, configure, and test new equipment at customer locations according to specifications and blueprints.
• Perform routine preventive maintenance on various types of machinery and systems.
• Diagnose and troubleshoot mechanical, electrical, and software issues using diagnostic tools and equipment.
• Repair and replace faulty components and parts efficiently and accurately.
• Provide on-site technical support and guidance to customers.
• Ensure all work performed is documented thoroughly and accurately in service reports.
• Adhere to all safety regulations, company policies, and industry standards.
• Maintain an inventory of parts and tools, ensuring they are in good working condition.
• Respond to emergency service calls and resolve issues promptly.
• Provide customer training on equipment operation and basic maintenance.
• Collaborate with the engineering and support teams to resolve complex technical problems.
• Manage service vehicle and ensure it is properly stocked and maintained.
• Build and maintain positive relationships with clients through professional service delivery.
• Keep abreast of product updates and new technologies through ongoing training.

• High School Diploma or equivalent; Technical certification or associate's degree in a relevant field is highly preferred.
• Proven experience as a Field Service Technician or in a similar technical role.
• Strong understanding of mechanical, electrical, and electronic systems.
• Proficiency in using diagnostic tools, testing equipment, and hand tools.
• Ability to read and interpret technical manuals, blueprints, and schematics.
• Excellent problem-solving and analytical skills.
• Strong customer service and communication skills.
• Ability to work independently and manage time effectively in the field.
• Must possess a valid driver's license and a clean driving record.
• Willingness to travel extensively within the assigned service area.
• Physical ability to lift heavy equipment and work in various environmental conditions.

• Install, configure, and commission industrial automation systems and equipment at client sites, ensuring proper integration and functionality.
• Perform preventative maintenance, inspections, and calibration of automation machinery to ensure peak operational performance and minimize downtime.
• Diagnose and troubleshoot complex mechanical, electrical, and software issues related to automation systems using advanced diagnostic tools.
• Conduct on-site repairs, including component replacement, system adjustments, and software updates.
• Provide expert technical support and guidance to clients, assisting them with the operation and maintenance of their systems.
• Develop and deliver technical training to customer personnel on the safe and effective operation of the equipment.
• Create detailed service reports, documenting all installation, maintenance, and repair activities, including parts used and time spent.
• Manage spare parts inventory and tools effectively, ensuring proper stock levels and tool readiness.
• Collaborate with the internal engineering and support teams to resolve escalated technical issues and provide feedback for product improvement.
• Ensure all field service activities comply with company safety policies, environmental regulations, and client site requirements.
• Lead and mentor junior field service technicians, providing technical guidance and support.
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction.

• Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
• Minimum of 5-7 years of experience in field service, with a strong background in industrial automation, robotics, or complex machinery.
• In-depth knowledge of PLC programming, HMI systems, and industrial communication protocols.
• Proficiency in diagnosing and repairing electrical, mechanical, and pneumatic systems.
• Experience with control system hardware and software.
• Strong troubleshooting and problem-solving skills with a systematic approach.
• Excellent communication, interpersonal, and customer service skills.
• Ability to travel extensively to client sites, sometimes on short notice.
• Valid driver's license and a clean driving record.
• Proficiency in using diagnostic software and tools.
• Ability to work independently and as part of a team in challenging environments.
• Experience with (specific automation technologies relevant to the client) is highly desirable.

• Diagnose and repair complex electromechanical equipment remotely.
• Perform preventative maintenance to ensure optimal system performance.
• Troubleshoot hardware and software issues.
• Provide technical support and guidance to customers.
• Document all service calls and resolutions accurately.
• Collaborate with engineering teams on product improvements.
• Maintain inventory of spare parts and tools.
• Adhere to all safety protocols and company policies.
• Continuously update technical knowledge and skills.

• Proven experience as a Field Service Technician or similar role.
• Strong knowledge of electronics, mechanics, and diagnostic software.
• Ability to read and interpret technical manuals and schematics.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• High school diploma or equivalent; technical degree preferred.
• Familiarity with remote support tools and platforms.

Brief Job Description: 

The Service Engineer will be responsible for visiting customer sites to perform installation, commissioning, preventive maintenance, and breakdown maintenance of HVAC & Precision Air Conditioners (PACs) and Chillers. The ideal candidate will have a strong technical background in HVAC systems, excellent problem-solving skills, and the ability to effectively communicate with customers to resolve issues. The Service Engineer will also be responsible for attending breakdown calls, troubleshooting problems, and ensuring customer satisfaction, with a track record of receiving appreciation mail from customers.

Responsibilities

customer sites to install, commission, and maintain Precision Air Conditioners (PACs) or Chillers

2. Perform preventive maintenance tasks according to scheduled maintenance plans to ensure optimal performance of HVAC systems

3. Respond promptly to breakdown calls and efficiently troubleshoot technical issues to minimize downtime for customers

4. Work closely with customers to understand their requirements and provide effective solutions to meet their HVAC needs

5. Diagnose and resolve problems encountered by customers during PAC and Chiller operation, ensuring smooth functionality

6. Maintain accurate records of service activities, including installation, maintenance, and repairs, using appropriate documentation systems

7. Provide technical support and guidance to customers on HVAC system operation, maintenance procedures, and best practices

8. Collaborate with internal teams, including sales and engineering, to address customer inquiries and resolve issues in a timely manner

9. Proactively identify opportunities for improvement in service delivery and recommend solutions to enhance customer satisfaction.

10. Demonstrate professionalism and commitment to delivering high-quality service in all interactions with customers and colleagues

11. Uphold safety standards and protocols while performing onsite activities to ensure a safe working environment for all parties involved

12. Willingness to travel to customer sites, communication and interpersonal skills, with the ability to interact effectively with customers and team members, good technical knowledge of HVAC systems, including components, controls, and troubleshooting techniques

Qualifications - Bachelors of Diploma or BTech in Mechanical Engineering, HVAC Engineering, or a related field

Below are the roles and responsibilities:

Note- Contract period of 1year

• To cater Field services to GI customers.
• Should be able to handle given territory individually with following assignments
• Carry out the Preventive Maintenance on time of all GI Products
• Attend breakdown call within time limits and provide onsite solution if possible.
• Installation of Gastro/Respiratory equipment’s within time limits.
• Conduct training session on request or at pre decided site (care at sight).
• Follow up of pending payment by sending letters/mails/personal visits against service(repair and contract and Accessories).
• Support in conference and workshop arranged by marketing team.
• Negotiate on commercial aspect with customer and technical explanation of repair quotation.
• Increase in AMC penetration based on Installation base/ penetration ratio data.
• Support and participate in full day training sessions (GI course)
• Sales of accessory (which are directly sold through OMSI)

Qualification:

• Education: Technical (Diploma or BE/B Tech) must have basic knowledge in excel, word, power point.
• Should be open to travel extensively.
• Should be minimum graduate in science stream.
• Should have minimum of 2yrs and above work experience in medical equipment/service industry.

Interested candidates, please mail your resumes to

Regards

Team HR