48 Secure Meters jobs in Rajasthan

• Providing remote technical support and troubleshooting for industrial equipment.
• Diagnosing and resolving mechanical, electrical, and software issues via remote access.
• Guiding customers through repair and maintenance procedures.
• Utilizing remote diagnostic tools and software effectively.
• Collaborating with internal engineering and support teams on complex issues.
• Documenting all support activities, solutions, and customer feedback.
• Developing and updating remote support documentation and knowledge bases.
• Ensuring customer satisfaction through timely and effective problem resolution.
• Interpreting technical schematics, manuals, and diagnostic data.
• Identifying trends in technical issues and providing feedback for product improvement.
• Contributing to the training of field service personnel on remote support protocols.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
• Minimum of 4 years of experience in field service, technical support, or a similar engineering role.
• Proven experience with remote diagnostic tools and techniques.
• Strong understanding of industrial automation and control systems.
• Excellent analytical and problem-solving skills.
• Exceptional communication and interpersonal skills, with the ability to explain complex technical concepts clearly.
• Proficiency in reading technical documentation and schematics.
• Self-motivated with the ability to work independently and manage time effectively in a remote setting.
• Familiarity with CRM and ticketing systems.
• Willingness to travel occasionally if required for specific onsite interventions.

• Perform on-site installation, troubleshooting, maintenance, and repair of complex machinery and systems according to technical manuals and schematics.
• Diagnose and resolve mechanical, electrical, and software issues.
• Conduct preventative maintenance checks and services to ensure equipment reliability and longevity.
• Respond to service calls and provide timely and effective solutions to customer issues.
• Utilize remote diagnostic tools and collaborate with the central technical support team for complex problem-solving.
• Maintain detailed service records, including work performed, parts used, and time spent, using mobile reporting software.
• Manage inventory of spare parts and tools, ensuring adequate stock levels for service calls.
• Adhere to all company safety policies, procedures, and regulatory requirements.
• Provide technical guidance and training to customer personnel on equipment operation and basic maintenance.
• Generate reports on service activities, equipment performance, and customer feedback.
• Develop and maintain strong customer relationships, ensuring a high level of satisfaction.
• Identify opportunities for upselling services or equipment upgrades to clients.
• Contribute to the continuous improvement of service processes and documentation.
• Stay updated on product advancements, technical changes, and industry best practices through ongoing training.

• Technical degree or certification in a relevant field (e.g., Electronics, Mechanical Engineering, Industrial Technology) or equivalent experience.
• Minimum of 5 years of experience in field service, installation, or maintenance of complex industrial equipment.
• Proven ability to diagnose and repair mechanical and electrical systems.
• Strong understanding of electronic controls, PLCs, and diagnostic software.
• Proficiency in reading and interpreting technical manuals, blueprints, and schematics.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently with minimal supervision and manage travel logistics effectively.
• Strong communication and interpersonal skills, with the ability to interact professionally with clients.
• Valid driver's license and a clean driving record.
• Willingness to travel extensively within the assigned region, often on short notice.
• Basic computer proficiency and experience with mobile reporting tools.
• Familiarity with remote diagnostic technologies is a significant advantage.
• Commitment to workplace safety and quality standards.

Brief Job Description: 

The Service Engineer will be responsible for visiting customer sites to perform installation, commissioning, preventive maintenance, and breakdown maintenance of HVAC & Precision Air Conditioners (PACs) and Chillers. The ideal candidate will have a strong technical background in HVAC systems, excellent problem-solving skills, and the ability to effectively communicate with customers to resolve issues. The Service Engineer will also be responsible for attending breakdown calls, troubleshooting problems, and ensuring customer satisfaction, with a track record of receiving appreciation mail from customers.

Responsibilities

customer sites to install, commission, and maintain Precision Air Conditioners (PACs) or Chillers

2. Perform preventive maintenance tasks according to scheduled maintenance plans to ensure optimal performance of HVAC systems

3. Respond promptly to breakdown calls and efficiently troubleshoot technical issues to minimize downtime for customers

4. Work closely with customers to understand their requirements and provide effective solutions to meet their HVAC needs

5. Diagnose and resolve problems encountered by customers during PAC and Chiller operation, ensuring smooth functionality

6. Maintain accurate records of service activities, including installation, maintenance, and repairs, using appropriate documentation systems

7. Provide technical support and guidance to customers on HVAC system operation, maintenance procedures, and best practices

8. Collaborate with internal teams, including sales and engineering, to address customer inquiries and resolve issues in a timely manner

9. Proactively identify opportunities for improvement in service delivery and recommend solutions to enhance customer satisfaction.

10. Demonstrate professionalism and commitment to delivering high-quality service in all interactions with customers and colleagues

11. Uphold safety standards and protocols while performing onsite activities to ensure a safe working environment for all parties involved

12. Willingness to travel to customer sites, communication and interpersonal skills, with the ability to interact effectively with customers and team members, good technical knowledge of HVAC systems, including components, controls, and troubleshooting techniques

Qualifications - Bachelors of Diploma or BTech in Mechanical Engineering, HVAC Engineering, or a related field

• Install, commission, and maintain industrial machinery and equipment at customer locations.
• Perform routine inspections and preventive maintenance to minimize downtime.
• Diagnose and troubleshoot mechanical, electrical, and pneumatic issues.
• Repair or replace faulty components and systems.
• Provide technical support and guidance to customers on equipment operation and maintenance.
• Document all service activities, including repairs, parts used, and time spent, accurately and promptly.
• Maintain inventory of spare parts and tools in your service vehicle.
• Adhere to all safety regulations and company policies during service calls.
• Collaborate with the engineering and sales teams to provide feedback on product performance and customer needs.
• Conduct on-site customer training on equipment usage and basic maintenance.

• High school diploma or equivalent; vocational training or certification in a relevant technical field is highly desirable.
• Minimum of 3 years of experience as a Field Service Technician or in a similar technical role, preferably with industrial equipment.
• Strong mechanical, electrical, and troubleshooting skills.
• Ability to read and interpret technical manuals, schematics, and blueprints.
• Excellent customer service and communication skills.
• Proficiency in using diagnostic tools and equipment.
• Must possess a valid driver's license and a clean driving record.
• Ability to work independently and manage time effectively, including travel to various customer sites.
• Comfortable working in a hybrid model, balancing field work with administrative tasks.
• Physical ability to lift heavy equipment and work in various industrial environments.

• Perform on-site installation, commissioning, and servicing of industrial automation equipment and control systems.
• Diagnose and resolve mechanical, electrical, and software issues on machinery.
• Conduct routine maintenance and preventative checks to ensure optimal equipment performance.
• Troubleshoot PLC, HMI, VFD, and other automation components.
• Provide technical support and guidance to customers during and after installation.
• Read and interpret technical manuals, schematics, and blueprints.
• Document all service activities, including repairs, maintenance, and customer interactions, in the service management system.
• Identify opportunities for system upgrades and enhancements to improve efficiency and reliability.
• Ensure adherence to all safety regulations and company policies during on-site operations.
• Respond promptly to emergency service requests to minimize downtime for clients.
• Train customer personnel on the operation and basic maintenance of equipment.
• Maintain accurate inventory of spare parts and tools.

• Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Electronics, or a related technical field.
• Minimum of 3 years of experience as a Field Service Technician, preferably in industrial automation or a similar sector.
• Strong knowledge of industrial control systems, PLCs, HMIs, robotics, and related technologies.
• Proficiency in reading electrical and mechanical schematics.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently and manage time effectively in a dynamic field environment.
• Strong communication and interpersonal skills to interact with clients professionally.
• Willingness to travel extensively to customer sites, often on short notice.
• Valid driver's license and a clean driving record.
• Familiarity with safety standards in industrial environments.

• Perform on-site installation, commissioning, and servicing of industrial equipment.
• Diagnose, troubleshoot, and repair mechanical, electrical, and electronic issues.
• Conduct routine preventive maintenance and inspections.
• Provide technical support and guidance to customers.
• Document all service activities, including repairs and maintenance performed.
• Maintain an accurate inventory of spare parts and tools.
• Ensure customer satisfaction by delivering timely and effective service solutions.
• Adhere to all safety protocols and company policies.
• Collaborate with the internal technical support team to resolve complex issues.
• Provide feedback on product performance and potential improvements.
• Conduct training for customers on equipment operation and maintenance.

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
• 3+ years of experience in field service or maintenance of industrial equipment.
• Strong knowledge of mechanical, electrical, and electronic systems.
• Proficiency with diagnostic tools and testing equipment.
• Excellent troubleshooting and problem-solving skills.
• Ability to read and interpret technical manuals, schematics, and blueprints.
• Strong customer service and communication skills.
• Willingness to travel extensively within the assigned region.
• Valid driver's license and a clean driving record.

• Install, maintain, and repair industrial equipment at customer sites.
• Diagnose mechanical and electrical issues and perform necessary repairs.
• Conduct routine preventive maintenance to ensure equipment reliability.
• Respond to service calls and provide timely technical support.
• Read and interpret technical manuals, schematics, and blueprints.
• Communicate effectively with customers regarding service issues and solutions.
• Maintain accurate service records and reports.
• Adhere to all safety regulations and company procedures.
• Identify opportunities for equipment upgrades or replacements.
• Provide basic training to customer operators on equipment use and maintenance.

• High School Diploma or equivalent; Technical certification in a relevant field is a plus.
• Minimum of 3 years of experience as a Field Service Technician or in a similar role.
• Strong mechanical and electrical troubleshooting skills.
• Proficiency in diagnosing and repairing complex machinery.
• Familiarity with various types of industrial equipment.
• Ability to read and understand technical documentation.
• Excellent problem-solving and diagnostic abilities.
• Good communication and customer service skills.
• Ability to work independently and manage time effectively.
• Willingness to travel as required.

• Install, commission, and configure industrial automation systems, including robotics, PLCs, and HMI components, according to technical specifications and blueprints.
• Perform routine maintenance, preventive checks, and diagnostic troubleshooting on electromechanical systems to minimize downtime.
• Identify and resolve complex technical issues in the field, providing effective solutions to ensure operational continuity.
• Conduct on-site training for customer personnel on the operation and maintenance of equipment.
• Respond promptly to service calls and emergencies, ensuring timely resolution of critical issues.
• Document all service activities, including installation reports, maintenance logs, and repair procedures.
• Collaborate with the engineering and sales teams to provide feedback on product performance and customer needs.
• Adhere to all company safety policies and procedures, ensuring a safe working environment for yourself and others.
• Maintain an inventory of spare parts and tools, ensuring readiness for service interventions.