88 Secure Meters jobs in Rajasthan

Overview

We are seeking a skilled and dedicated Field Service Engineer to join our team. In this role, you will be responsible for providing exceptional service and support to our clients in manufacturing facilities. The ideal candidate will possess a strong mechanical knowledge and experience in industrial maintenance, with a focus on programmable logic controllers (PLC), HVAC/R systems, and hydraulics. You will play a crucial role in ensuring the optimal performance of equipment while delivering outstanding customer service.

Responsibilities

• Perform installation, maintenance, and repair of various equipment in manufacturing settings.
• Troubleshoot and resolve issues related to programmable logic controllers (PLC) and HVAC/R systems.
• Utilize Computerized Maintenance Management Systems (CMMS) for tracking maintenance activities.
• Interpret schematics and technical drawings to facilitate repairs and installations.
• Conduct precision measurements using instruments such as ammeters, ohmmeters, and other measuring tools.
• Operate scissor lifts safely while performing field service tasks.
• Collaborate with customers to understand their needs and provide tailored solutions through technical sales support.
• Maintain high standards of safety while working with high voltage and low voltage electrical systems.
• Document all service activities accurately for reporting purposes.

Experience

• Proven experience as an industrial mechanic or field service technician in a manufacturing environment.
• Strong mechanical knowledge with hands-on experience in welding and hydraulics preferred.
• Familiarity with HVAC systems is a plus, along with any relevant certifications in HVAC/R.
• Ability to communicate effectively in English, both verbally and in writing, to ensure clear instructions and customer interactions.
• Military experience is valued but not required; however, candidates should demonstrate strong analytical skills and attention to detail.
• Previous experience as an industrial electrician is advantageous, particularly with high voltage systems. Join our team as a Field Service Engineer where your expertise will contribute significantly to our success while providing you with opportunities for professional growth within the industry.

Job Type: Full-time

Pay: ₹30, ₹35,000.00 per month

Benefits:

• Health insurance

Looking for BE/DME engineer with 8-10 years of experience in after sales service of pumps

• To attend the customer complaints regarding short/wrong supply, issues faced by customer during installation and performance of pumps at site. Provide Technical Guidance to customer & suggest repair techniques.
• To analyze the complaints and provide solution to the customer with proper root cause analysis
• Collect application & operation related data for understanding criticalities & possible problems.
• To share the learnings at site with the concerned stakeholders like operations, quality and purchase team to avoid re-occurrence of the complaints.
• Gather application & operation related data and various salvaging techniques, used by our customers.
• Presenting the collected information on claims/ complaints to after sales for work solutions & implement solutions.
• To prepare case studies for presentation during training.
• Any other assignment as directed by the superiors from time to time.

Install, service, and maintain biomedical equipment (especially radiology and diagnostic systems like Digital X-ray).

Maintain service records and documentation.

Handle customer queries and ensure timely service request resolution.

Required Candidate profile

Diploma, advanced diploma, professional degree, or vocational qualification in a relevant field.

Strong technical problem-solving skills.

Excellent attention to details

The Role
I. Broad Function
Required
Your mission is to expand Atlas Copco presence and business growth in the area of responsibility, you will be required to:

■Vision

To be recognized as the number one service organization in the compressed air industry

■Mission

To deliver reliable and innovative compressed air services with the aim to maintain and increase our customers productivity

■(Customer oriented) Strategy

• Increase Customer Productivity

・Well maintained compressed air installations with increased reliability

・Guaranteed maximum uptime through fast and professional service response

• Reduce Total Operating Cost

・Energy savings through optimizing the efficiency of the complete compressed air installation

・Service Plan agreements to ensure optimal compressor operations

II. Principal Responsibilities
■Safety First

■Management

• To manage the buseinss activiteis of your team or yourself
• To follow the activity goals of all organizations to which you belong (your department, section and team, and more)

■Interventions (Maintenance/Repair/Start & Commissioning/Inspection/Investigation)

• The purpose is to guarantee maximum efficiency, minimum downtime, and energy saving of customers' compressed air installation and ancillary equipment

■Report

• External: To provide a clear explanation of the results of the work carried out by you and your team and the submission of a clear report in a timely manner
• Internal: To provide a timely and accurate business activity report (about cost (labour hours input / expense), repair cases, and others such as daily report to superiors) for carrying out accurate business activities by your division

■
Kaizen

• To take active part in suggesting continuous improvements to workflow, working processes and procedures

■Learning / Acquisition

• To acquire skills and knowledge for yourself and your department to provide high-quality and highly reliable services

・General Education

・Compressed air installation and ancillary equipment

・The ability of negotiation as a represent of your section

• To learn to manage your team and to be able to participate in the management of your section

・Human resource development (Competence development /Leadership / Coaching)

・Structures and rules of company

・Goals / Policies of the organizations (division /business area / company / group) to which you belong (not just department)

・Key performance indicators (especially matters related to your department)

• In addition, learning to be able to contribute to the construction and development of not only your department but also the organizations to which you belong

■Cooperation

• To collaborate actively with people around yourself to provide high-quality and highly reliable services to the customers

・To support for superiors, colleagues, and juniors in all organizations to which you belong

III. Qualification Requirements
Educational requirements: High School level education (or equivalent background) or above

Experience Requirements

• Experience in service business. (preferably with visiting work experience)
• Experience of maintenance work of industrial machines or experienced in assembling machines (preferably fluid machinery, especially pneumatic machinery and ancillary equipment)

Knowledge

• Languages: Fluent Japanese and Basic English (or prepared to learn)
• Knowledge to operate Microsoft programs (Word, PowerPoint, Excel) and the ability to learn other software necessary for role

Personality requirements

• The ability to travel around Japan and carry out business, if necessary
• Flexibility, positive attitude and ability to manage multiple priorities with a strong commitment to customer service
• Interpersonal ability to convey one's thoughts to others appropriately and effectively
• Passionate about one's mission, take responsibility for one's actions and growth, and engage in them
• The ability to work collaboratively with others and looking for better ways to deliver lasting results

Location:

Mobile office close to customers' factories. 5 regions nationwide: Tohoku, East Japan, Tokai-Hokuriku, Kinki-Shikoku, West Japan

• 3 persons for each region

Recruiter: Satoko Onodera/HR Manager

Hiring Manager: Hijiri Ikeda/ BLM Service Ops

Start a journey of endless opportunities
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.

We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.

We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins – Join us at the Home of Industrial Ideas.

• Perform installation, troubleshooting, and repair of industrial equipment at client sites.
• Conduct routine maintenance and inspections to prevent equipment failures.
• Diagnose complex mechanical, electrical, and electronic issues.
• Provide technical support and guidance to clients.
• Interpret technical manuals, blueprints, and schematics.
• Maintain accurate service records and reports.
• Manage spare parts inventory and order necessary components.
• Ensure customer satisfaction through timely and effective service.
• Adhere to all safety protocols and company procedures.
• Participate in ongoing training to stay updated on product technology.

• Associate's degree in a relevant technical field or equivalent practical experience.
• Minimum of 3 years of experience as a Field Service Technician or similar role.
• Strong mechanical and electrical aptitude.
• Proficiency with diagnostic tools and test equipment.
• Ability to read and interpret technical documentation.
• Excellent troubleshooting and problem-solving skills.
• Strong customer service and communication abilities.
• Willingness to travel to client sites as required.
• Ability to work independently and manage time effectively.
• Valid driver's license and a clean driving record.

• Perform on-site (customer location or specified site) installation and commissioning of new equipment.
• Conduct routine preventive maintenance and servicing of existing installations.
• Diagnose and resolve technical issues, performing necessary repairs and component replacements.
• Provide technical support and guidance to customers regarding equipment operation and maintenance.
• Document all service activities, including installation, maintenance, and repair records, in our ticketing system.
• Liaise with the engineering and product support teams to provide feedback on product performance and potential improvements.
• Adhere to all safety protocols and company guidelines during service operations.
• Manage service inventory and ensure proper utilization of parts and tools.
• Train end-users on the basic operation and care of the equipment.
• Respond to emergency service requests as needed.

• Diploma or Degree in Electrical, Electronics, Mechanical Engineering, or a related technical field.
• Proven experience as a Field Service Technician or in a similar technical support role.
• Strong understanding of mechanical, electrical, and electronic systems.
• Excellent troubleshooting and diagnostic abilities.
• Proficiency in reading technical manuals and schematics.
• Ability to work autonomously and manage time effectively.
• Strong communication and interpersonal skills for interacting with clients.
• Must possess a valid driver's license and be willing to travel to various client locations (travel expenses covered).
• Familiarity with (Specific industry equipment, e.g., industrial automation, medical devices) is a significant advantage.
• Basic computer literacy, including experience with CRM or ticketing software.