26 Senior Management Roles jobs in Kerala

Job Description:

• Respond promptly and professionally to customer queries via live chat, email, or messaging platforms.
• Provide accurate, valid, and complete information by using the right tools and processes.
• Resolve customer issues and complaints efficiently while ensuring high levels of customer satisfaction.
• Escalate complex queries to the appropriate department or supervisor as needed.
• Maintain a record of customer interactions and transactions, recording details of inquiries, complaints, and actions taken.
• Follow up on customer interactions when necessary.
• Meet or exceed individual and team performance targets (e.g., response time, resolution time, customer satisfaction).
• Continuously develop knowledge of products, services, and policies to improve response quality.

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: Remote

Company Overview

Dr. Moopens Medical College is a leading institution in the Hospital & Health Care industry, based in Kerala. With a workforce of over 1000 employees, the college is committed to delivering high standards in medical education and healthcare services. Located in Wayanad, its mission is to foster excellence through continual improvement, ensuring the well-being of patients and quality medical education.

Job Overview

We are seeking a highly experienced Quality Management Senior Executive to join our team at Dr. Moopens Medical College, located in Wayanad. This is a full-time position with a focus on enhancing quality processes within our institution. The ideal candidate will have a deep understanding of quality management principles and a track record of implementing effective quality control measures in a healthcare setting.

Qualifications

• Master Degree in Hospital Management, PGDHM, or B.Sc Nursing.
• Proficiency in Six Sigma and Total Quality Management is mandatory for streamlining processes and improving efficiency.
• A strong understanding of ISO 9001 and its application in maintaining high standards of healthcare services.
• Experience in Lean Management to foster a culture of continuous improvement and waste reduction.
• Expertise in Root Cause Analysis to effectively identify and address underlying issues affecting quality.
• Capability to execute Quality Assurance Testing to ensure compliance with established standards and regulations.
• Knowledge of Statistical Process Control to monitor and control processes, ensuring high-quality outputs.
• Competence in Risk Management to anticipate and effectively mitigate risks impacting quality.
• Preferred experience of NABH 6th Edition Standards.

Roles and Responsibilities

• Lead, develop, and implement quality management initiatives consistent with hospital policies and regulatory standards.
• Conduct thorough audits and reviews to assess the effectiveness of existing quality systems and procedures.
• Collaborate with cross-departmental teams to promote quality awareness and drive continuous process improvement.
• Utilize Six Sigma strategies to improve healthcare delivery and drive patient satisfaction.
• Develop and conduct training sessions to enhance competencies in quality management among staff.
• Analyze quality data to identify areas of improvement and develop actionable plans for enhancement.
• Engage in strategic planning to incorporate quality management in the institution's overall strategic vision.

Dear Candidate,

We are Hiring for Order Processing

Required Skill:

• Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured).

• Convert an order from a quote or excel sheet to a sales order in companys ERP system and ensure completeness and accuracy.

• Ensure accuracy of order details, including product codes, quantities, pricing, and shipping information.
• Exp 1-5 years in order processing/Order Management , order fulfillment
• Graduation is Mandatory
• Notice Immediate-30 Days

If interested, please share your updated CV to

Job Title: MIS Executive

Location: Manasarovar, Jaipur

Shift: Rotational (24x7)

Notice Period: Immediate Joiners Only

Profile Summary:

We are seeking a detail-oriented and analytical MIS Executive to manage data reporting and support business operations with timely insights. The ideal candidate will have a solid foundation in data analysis and reporting, with hands-on experience using tools like Excel, SQL, and BI platforms.

Key Qualifications & Skills:

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related discipline.
• 1 to 3 years of experience in MIS, reporting, or data analysis roles.
• Advanced proficiency in Microsoft Excel (including VLOOKUP, Pivot Tables, and Macros).
• Practical knowledge of SQL and database management systems.
• Familiarity with business intelligence tools such as Power BI, Tableau, or equivalent (preferred).
• Strong analytical and logical thinking abilities.
• High level of accuracy and attention to detail.
• Excellent organizational and time management skills.
• Good communication and teamwork capabilities.

Job Title: MIS Executive

Location: Manasarovar, Jaipur

Shift: Rotational (24x7)

Notice Period: Immediate Joiners Only

Profile Summary:

We are seeking a detail-oriented and analytical MIS Executive to manage data reporting and support business operations with timely insights. The ideal candidate will have a solid foundation in data analysis and reporting, with hands-on experience using tools like Excel, SQL, and BI platforms.

Key Qualifications & Skills:

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related discipline.
• 1 to 3 years of experience in MIS, reporting, or data analysis roles.
• Advanced proficiency in Microsoft Excel (including VLOOKUP, Pivot Tables, and Macros).
• Practical knowledge of SQL and database management systems.
• Familiarity with business intelligence tools such as Power BI, Tableau, or equivalent (preferred).
• Strong analytical and logical thinking abilities.
• High level of accuracy and attention to detail.
• Excellent organizational and time management skills.
• Good communication and teamwork capabilities.

Job Title: MIS Executive

Location: Manasarovar, Jaipur

Shift: Rotational (24x7)

Notice Period: Immediate Joiners Only

Profile Summary:

We are seeking a detail-oriented and analytical MIS Executive to manage data reporting and support business operations with timely insights. The ideal candidate will have a solid foundation in data analysis and reporting, with hands-on experience using tools like Excel, SQL, and BI platforms.

Key Qualifications & Skills:

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related discipline.
• 1 to 3 years of experience in MIS, reporting, or data analysis roles.
• Advanced proficiency in Microsoft Excel (including VLOOKUP, Pivot Tables, and Macros).
• Practical knowledge of SQL and database management systems.
• Familiarity with business intelligence tools such as Power BI, Tableau, or equivalent (preferred).
• Strong analytical and logical thinking abilities.
• High level of accuracy and attention to detail.
• Excellent organizational and time management skills.
• Good communication and teamwork capabilities.

Job Title: MIS Executive

Location: Manasarovar, Jaipur

Shift: Rotational (24x7)

Notice Period: Immediate Joiners Only

Profile Summary:

We are seeking a detail-oriented and analytical MIS Executive to manage data reporting and support business operations with timely insights. The ideal candidate will have a solid foundation in data analysis and reporting, with hands-on experience using tools like Excel, SQL, and BI platforms.

Key Qualifications & Skills:

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related discipline.
• 1 to 3 years of experience in MIS, reporting, or data analysis roles.
• Advanced proficiency in Microsoft Excel (including VLOOKUP, Pivot Tables, and Macros).
• Practical knowledge of SQL and database management systems.
• Familiarity with business intelligence tools such as Power BI, Tableau, or equivalent (preferred).
• Strong analytical and logical thinking abilities.
• High level of accuracy and attention to detail.
• Excellent organizational and time management skills.
• Good communication and teamwork capabilities.

Job Title: MIS Executive

Location: Manasarovar, Jaipur

Shift: Rotational (24x7)

Notice Period: Immediate Joiners Only

Profile Summary:

We are seeking a detail-oriented and analytical MIS Executive to manage data reporting and support business operations with timely insights. The ideal candidate will have a solid foundation in data analysis and reporting, with hands-on experience using tools like Excel, SQL, and BI platforms.

Key Qualifications & Skills:

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related discipline.
• 1 to 3 years of experience in MIS, reporting, or data analysis roles.
• Advanced proficiency in Microsoft Excel (including VLOOKUP, Pivot Tables, and Macros).
• Practical knowledge of SQL and database management systems.
• Familiarity with business intelligence tools such as Power BI, Tableau, or equivalent (preferred).
• Strong analytical and logical thinking abilities.
• High level of accuracy and attention to detail.
• Excellent organizational and time management skills.
• Good communication and teamwork capabilities.

Job Title: MIS Executive

Location: Manasarovar, Jaipur

Shift: Rotational (24x7)

Notice Period: Immediate Joiners Only

Profile Summary:

We are seeking a detail-oriented and analytical MIS Executive to manage data reporting and support business operations with timely insights. The ideal candidate will have a solid foundation in data analysis and reporting, with hands-on experience using tools like Excel, SQL, and BI platforms.

Key Qualifications & Skills:

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related discipline.
• 1 to 3 years of experience in MIS, reporting, or data analysis roles.
• Advanced proficiency in Microsoft Excel (including VLOOKUP, Pivot Tables, and Macros).
• Practical knowledge of SQL and database management systems.
• Familiarity with business intelligence tools such as Power BI, Tableau, or equivalent (preferred).
• Strong analytical and logical thinking abilities.
• High level of accuracy and attention to detail.
• Excellent organizational and time management skills.
• Good communication and teamwork capabilities.