289 Service Sector Businesses jobs in Howrah

Hi Job Seekers,

Join Our Team: Work-From-Home Customer Service (Permanent Opportunity) - Multinational BPO

CTC: Upto 3 LPA

Working Days: 6 days a week

Shifts: Rotational shifts (Candidates should be comfortable working night shifts)

Note : Interested candidates can connect over call Pragya

Key Responsibilities:

• Customer Interaction: Handle inbound calls, emails, and chat requests from customers.
• Issue Resolution: Assist customers in resolving queries related to products, services, billing, and more.
• Product Expertise: Provide accurate information about the companys offerings to ensure a great customer experience.
• Record Keeping: Maintain accurate records of customer interactions and ensure all issues are logged correctly for follow-up.
• Quality Service: Deliver high-quality support, meeting service-level targets while maintaining professionalism and efficiency.

Eligibility Criteria:

• Experience: Freshers and experienced candidates are both welcome to apply.
• Communication Skills: Must have excellent command over English and Hindi (both spoken and written).

• Technical Requirements:

• Laptop: Must own a laptop with Intel i5 processor or above, or AMD Ryzen 5 or above.

• Internet Connection: High-speed internet with a minimum speed of 50 Mbps.
• Headset & Battery Backup: A good quality headset and uninterrupted power backup are mandatory.

Job Requirements:

• Ability to work in rotational shifts (including night shifts).
• Comfortable with 6-day work weeks.
• Proactive, dedicated, and passionate about providing excellent customer service.

Why Join Us?

• Permanent Opportunity: Enjoy a long-term career with a multinational company.
• Competitive Salary: Earn up to 3 LPA with performance incentives.
• Work-from-Home Flexibility: Work from the comfort of your own home.
• Career Growth: Access to training and development opportunities to advance your career in customer service.

Note : Interested candidates can connect over call Pragya

Incase your call has been missed you can connect with Ishwari or Nidhi)

About NIIT

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

• Link for our LinkedIn page:
• Link for our website:

Interested candidates can share their resumes on WhatsApp at (Gourav Roy)

• Job Location - Salt Lake, Kolkata
• Experience required - 0 -1 years

Key Responsibilities:

• Handle inbound/outbound customer interactions via voice calls.
• Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism.
• Maintain detailed and accurate call logs and follow standard operating procedures.
• Achieve performance targets related to quality, accuracy, and customer satisfaction.
• Demonstrate effective communication and listening skills to address customer needs efficiently.
• Adapt to flexible shifts and rotational schedules as per business requirements.
• Upsell or cross-sell products/services when required.

Eligibility Criteria:

• Graduates (freshers) with excellent communication skills are encouraged to apply.
• Preference given to candidates with prior BPO experience and complete joining documentation .
• Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams.
• Mandatory: PAN card is required during the hiring process

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

TCS is Hiring - Customer Support Specialist

Location - Kolkata

Experience Range - 2 years to 8 years

Skills - International Voice Support

Responsibility:

1. Excellent customer service skills
2. Must be able to multi-task, prioritize and deliver time sensitive information to proper authorities and stakeholders.
3. Participate in job related training programs and meetings to continually refresh and update knowledge.
4. Shift work in a 24/7 operation center environment includes after hours, weekends, and holidays.

Regards,

Dolly Suryavanshi

Sourcer. HR. TA

Roles and Responsibilities

• Handle customer inquiries via email, chat, and non-voice channels in a timely and professional manner.
• Process customer requests, resolve issues, and provide solutions to their queries.
• Maintain accurate records of all interactions with customers using our CRM system.
• Collaborate with internal teams to ensure seamless communication and issue resolution.

Desired Candidate Profile

• Proficiency in backend processing, back office operations, chat support, email processing, international chat process, international non-voice process.

Freshers are welcome

Role & responsibilities

International Blended Process - Customer Support Associate We are looking for an enthusiastic and customer-focused individual to join our team as an International Voice Process - Customer Support Associate. In this role, you will be the first point of contact for our international customers, providing excellent support and resolving their queries via phone.

Key Responsibilities:

• Handle calls and chats in a professional and timely manner.
• Address customer inquiries, resolve issues, and provide accurate information about our products or services.
• Maintain a high level of customer satisfaction by providing clear, concise, and friendly communication.
• Collaborate with team members to ensure a seamless customer experience.

Required Skills and Qualifications:

• Educational Background: H.Sc qualified and above individuals can apply.
• Experience: This position is open to freshers and candidates with up to 2 years of experience in a customer support environment.
• Communication Skills: Exceptional verbal and written communication skills in English are essential.
• Customer-Focused: A strong passion for helping people and a positive attitude.
• Technical Proficiency: Basic computer knowledge and the ability to navigate multiple systems simultaneously.

Working Conditions:Shift: This is a 5-day Australian shift position. 2 days rotational week offs.

Joiners: We are seeking immediate joiners who can start as soon as possible.

Preferred Candidate Profile - Candidates who wants or interested to work in Australian Shift , they only apply.

Interested Candidates can whatsapp their CV on my whatsapp number - " " with the subject line " CSA-Kol"

Teleperformance is Hiring For Kolkata location

Immediate Joiners Only

**No leaves for the first three months except week offs.

**Date of Joining - 12th September

• Blended Process
• Job Role - Customer Support Executive
• Work Mode - From Office
• Location - Salt Lake, Sector 5, Kolkata
• Working Schedule - 5 days (rotational shift) & 2 days rotational off.
• Language Requirement Good command over written and spoken English
• Education - UG or above with valid marksheet and certificates.
• Freshers can also apply.
• Salary - 23k CTC / In hand - 18k
• Interview Mode - Online
• Cab services will not be provided.

Share your CV at the below mentioned WhatsApp number.

Do not call. Only share CV

Job Description:

International blended Process - Customer Support Associate

We are looking for an enthusiastic and customer-focused individual to join our team as an International Voice Process - Customer Support Associate. In this role, you will be the first point of contact for our international customers, providing excellent support and resolving their queries via phone.

Key Responsibilities:

• Handle calls and chats in a professional and timely manner.
• Address customer inquiries, resolve issues, and provide accurate information about our products or services.
• Maintain a high level of customer satisfaction by providing clear, concise, and friendly communication.
• Collaborate with team members to ensure a seamless customer experience.

Required Skills and Qualifications:

• Educational Background: H.Sc qualified and above individuals can apply.
• Experience: This position is open to freshers and candidates with up to 2 years of experience in a customer support environment.
• Communication Skills: Exceptional verbal and written communication skills in English are essential.
• Customer-Focused: A strong passion for helping people and a positive attitude.
• Technical Proficiency: Basic computer knowledge and the ability to navigate multiple systems simultaneously.

Working Conditions:

Shift: This is a 5-day Australian shift position. 2 days rotational week offs.

Joiners: We are seeking immediate joiners who can start as soon as possible.

Why Join Us?

• Opportunities for career growth and professional development.
• A dynamic and supportive work environment.
• Competitive salary and benefits package.

If you are a motivated individual with a passion for customer service and meet the above qualifications, we encourage you to apply today

What You Should Have

• Strong Communication & Customer Service Skills
• minimum 1 year of international customer support experience.
• Must possess excellent written and oral communication, listening, and comprehension skills.
• Stellar customer service skills and the ability to de-escalate customer frustration
• Should be a Graduate from any subject

What You Will Do

Making outgoing call to the healthcare client to provide them information and also get information from them.

Verify documents and create reports and submit the same for a review and claim

PERKS

Two way Cab facility

Laptop from us

Opportunity to work in Hybrid

Five Days working

Location: Kolkata only (NOT COMPLETE WFH)

WHAT YOU"LL LOVE ABOUT WORKING HERE

• We recognize the significance of flexible work arrangements to provide support. Be it remote work, flexible work hours or alternative work schedules, you will get an environment to maintain healthy work life balance.
• At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Customer Support Representative – International Process

Location: Serampore, Hooghly

Experience: 0 - 6 months

Job Type: Onsite

Shift Timing: Night Shift (8:30 PM – 5:30 AM)

Stipend: 8,000 to 12,000 + Performance Incentives + 2000/-(Night Shift Bonus)

About CyberToss Pvt. Ltd.

CyberToss Pvt. Ltd. is a leading ITES & KPO service provider delivering top-notch customer support solutions worldwide. We seek a highly empathetic and solution-oriented Customer Service Representative to join our international blended process team.

Key Responsibilities

• Handle customer inquiries through phone, email, chat, and social media.
• Provide accurate and timely solutions, ensuring high customer satisfaction.
• Process orders, returns, refunds, and exchanges efficiently.
• Escalate complex issues when needed and follow up to ensure resolution.
• Maintain detailed records of customer interactions in the database.

Who Can Apply?

• Any graduate with strong English communication skills.
• Experience in customer service (0 to 6 months) is preferred.
• Basic computer skills (MS Word, MS Excel) and attention to detail.
• Ability to work in a fast-paced, customer-focused environment.

Perks & Benefits

• Direct Employment – No third-party payroll.
• 5-Day Work Week – Enjoy a better work-life balance.
• On-Time Salary – Secure and predictable earnings.
• Performance Incentives – Get rewarded for excellence.
• Night Shift Bonus – Additional perks for night shifts.
• Paid Sick Leave + ESI & PF – Job security and benefits.
• Career Growth Opportunities – Promotions to Senior CSR and Team Lead roles.

Why Join Us?

1) Work with global customers in an international process.

2) Fast-track your career in a dynamic and supportive environment.

3) Skill development & training to enhance your customer service expertise.

• Join a supportive team with a positive work environment and growth opportunities.

How to apply:-

1. Visit the career page of Cybertoss Private Limited at

2. Go through the job description of "Customer Support Representative" thoroughly.

3. Apply For the post by clicking the "Apply to the Job" button to start your application.

4. Fill out the online application form carefully and provide all the required information including CV for better response.

#Candidates who are located in Hooghly district or nearby Hooghly district will be more preferable**

#Also, Interested candidates can directly WhatsApp their CV at

Job Types: Full-time, Permanent

Pay: ₹100, ₹150,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• US/UK client support: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person