144 Services jobs in Narela

About the Company : Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.

Your responsibilities would include:

• Manage and Lead ICERTIS product implementations for enterprise customers, taking complete ownership of project planning, execution, financials and customer relationship.
• Contribute towards building and fostering internal consulting capability within Professional Services group.
• Manage a team of Senior Functional Consultants engaged in ICERTIS product implementations across multiple engagements.
• Conceptualize and formulate best of breed solutions in close collaboration with business that effectively address key implementation objectives within the bounds of scope, schedule and effort.
• Drive system configuration and deployment activities across multiple engagements.
• Contribute to ICERTIS product roadmap through active feedback from customers and implementation experience.

Skills and qualification required:

• Looking for candidates with 11 - 13 years of relevant experience.
• Prior experience in implementing Contract Management/Supply Chain applications is highly preferred.
• Experience in at least 3 full life cycle enterprise application implementations in a project manager/project lead capacity.
• Quick and innovative thinking with the acumen to correctly interpret trends/patterns from available data and formulate effective strategies/actions in achieving set objectives.
• An engineering degree with an MBA in a related field is preferred.
• Candidate must possess an engineering degree from a reputed institute. Having an MBA in a related field will be a distinct advantage.
• Excellent communication skills (written and verbal) with good interpersonal skills and ability to develop and foster peer-to-peer relationships with client counterparts.

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to or get in touch with your recruiter.

FleishmanHillard part of Omnicom Group is hiring for an Account Manager

Location: Delhi

Experience: 4 - 6 years

Industry: Public Relations

Sector: Automobile (mandatory)

About FleishmanHillard

FleishmanHillard specializes in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement and content strategy. Global PR and Marketing Agency - FleishmanHillard is a global PR agency developing creative and strategic communications for brand and reputation management, corporate and consumer marketing, crisis and more

• FleishmanHillard was named 2021, 2022 and 2023
• Campaign Global PR Agency of the Year; 2023
• ICCO Large Agency of the Year – The Americas; 2022 and 2023
• PRWeek U.S. Agency of the Year; 2022 and 2023
• PRWeek U.S. Outstanding Extra-Large Agency of the Year; 2023
• Campaign US PR Agency of the Year; 2021
• PRovoke APAC Consultancy of the Year; and 2021
• PRWeek UK Large Consultancy of the Year.

FleishmanHillard is part of Omnicom PR Group and has nearly 80 offices in more than 30 countries, plus affiliates in 45 countries.

Visit us at

About Omnicom PR Group (OPRG)

Omnicom PR Group (OPRG) is the largest global network of communications and consulting agencies in the world. It is home to three of the top global PR agencies FleishmanHillard, Ketchum, Porter Novelli and more than a dozen specialist agencies in corporate and public affairs, political consulting and advertising, language strategy, global health strategy and organizational transformation. OPRG is part of Omnicom Group Inc. (NYSE: OMC). .

FleishmanHillard is an equal-opportunity employer and encourages applications from all qualified individuals. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Information collected will be strictly used for employment purposes.

Key Qualifications

Knowledge & expertise:

▪ Demonstrates core practice-area expertise, begins to experience working with relevant OPRG products, and working with wider integrated services

▪ Has a thorough understanding of the client’s business, commercial context, communications issues and brand positioning, and work closely with supervisor to provide appropriate client counsel

▪ Has well developed written and verbal communication skills; is confident briefing peers and seniors, and gives clear direction to junior team members, reviews work and offers feedback

▪ Demonstrates good analytical skills and draws on experience to develop solutions to solve basic client issues

▪ Knows relevant external stakeholders, has developed industry contacts and is building a peer network

▪ Actively build positive relations with client contact

▪ Understands how to apply integrated services to client’s business, knows enough to identify when to pull in experts, and proactively involves supervisor to discuss potential solutions for clients

▪ Strategically leads social programs in conjunction with digital team

▪ Proactively identify and manage potential client issues and crisis, alongside senior team lead

Client services:

▪ Plays a central role in planning work that addresses client’s goals, objectives and priorities

▪ Understands and can articulate the implications of external developments on a client’s environment and begins to in conjunction with supervisor, able to advise on potential actions for consideration

▪ Is familiar with client’s competitive landscape and tracks developments. Uses this to inform guidance to clients

▪ Begins to lead campaign and oversee programme implementation, with input from supervisor including external engagement and wider outreach

▪ Drafts / produces high quality content for clients drawing on senior support for strategic guidance and overall programme plan

▪ Focuses on driving and sustaining excellent results for clients; learns from experience and works with seniors to make adjustments when required

▪ Successfully initiates and builds trusted client relationships over the long-term

Strategy & creativity:

▪ Actively participates in strategic planning meetings and brainstorms, and leads with ongoing team planning initiatives. Originates well developed ideas based on data driven insights that are workable and carried forward

▪ Takes an active interest in industry gold standards; draws on outside inspiration to continually improve output for clients

▪ Develops ideas that are informed by a thorough understanding of the context of the wider brief; relates work to the ‘bigger picture’ and shares those ideas with supervisor

▪ Works with supervisor to proactively share about client’s challenges, actively looks for opportunities to bring creative & fresh thinking to clients on a regular basis

Business development:

▪ Begins to develop proposal writing skills and contributes to pitch preparation - Plays a visible role in new business pitch meetings

▪ Plays a central role in coordinating responses to new business opportunities; adds ideas and oversees proposal & RFP drafting with minimal supervision

▪ Continues to maintain and develop contacts, recognize business growth opportunities and work with supervisor to take action

▪ Maintains a relevant professional online profile & participates in relevant social channels

▪ Begins to lead implementation and execution for marking activities

Operations & administration:

▪ Begins to work with supervisor to build client budgets and begins to build a foundation to understand the agency billing, can start to recognize where there may be issues, and work with supervisors to resolve issues

▪ Manages own workflow, and that of others, independently and flexibly; effectively manages unexpected urgent priorities to maintain excellent service

▪ Takes responsibility for ensuring effective communication across the team, ensuring that client needs are covered and managed and that issues are flagged to senior team as appropriate

▪ Has a sophisticated understanding of account administration, including worksheets, activity reviews, and budget tracking and manages client expectations with minimal supervision

People management:

▪ Initiates new projects, takes responsibility for leading defined projects, overseeing consultants and junior staff on assigned accounts

▪ Works with supervisor to understand and contribute ideas on how to structure their teams. Does not default to delegating tasks with no context or reference to the bigger picture

▪ Motivates junior colleagues with a team spirit in order to help them achieve their performance objectives

▪ Plays an active role in the performance review process

▪ Proactively engages with colleagues in international OPRG/other network agency offices and seeks to build networks. Follows developments of sectors and practices globally

▪ Contributes to the professional development of the junior executives via coaching and mentoring

▪ Develops and shares best practice with colleagues

▪ Helps to manage resources & identify staffing requirements. Assists with attracting junior staff to the firm

▪ Understands and demonstrates company philosophy, behaviours and work ethic; looks for opportunities to be involved in cross-office initiatives (marketing / culture / best practice)

Interested candidates kindly share your updated resume to

To ensure seamless onboarding of leads from digital platforms (primarily Instagram), build strong client relationships, and actively convert inquiries into paying customers by aligning with the vision and values of Astro Vistaar.

Lead Handling (Daily Priority)

• Monitor all incoming messages, DMs, and comments on Instagram and other social platforms linked to running ads.
• Respond within 10–15 minutes during peak hours with clear, empathetic, and product-aware communication.
• Use pre-approved messaging templates and personalize where needed.
• Maintain a polite, wise-yet-warm tone aligned with Astro Vistaar’s brand voice.

Lead Qualification & Tagging

• Classify each lead based on interest: Courses, Spells, Products, or Consultations.
• Use internal CRM or tracking system (e.g. spreadsheet/Notion/WhatsApp tags) to log details: Name, Interest, Budget, Timeline, Follow-up Date.
• Disqualify politely if a lead is clearly misaligned.

Conversion Strategy

• Share the right offering link/post/resource based on their expressed need.
• Suggest the best-fit product or session if the client seems confused.
• Upsell or cross-sell where meaningful.
• Nudge undecided leads through testimonials, limited offers, and behind-the-scenes insights.

Customer Onboarding

• For every successful conversion, guide the client clearly through:
• Payment confirmation
• Product/course access instructions
• Follow-up timelines (e.g., when to expect delivery or session booking)
• Confirm all onboarding steps are understood by the client.

Client Relationship Management

• Check in after delivery/service (in 3–5 days).
• Maintain a warm connect through occasional festival wishes, check-ins, or value-adds.
• Escalate any dissatisfaction or refund request immediately to the co-founders.

Collaboration & Strategy Input

• Share weekly insights on what leads are asking, common objections, and what’s working.
• Suggest content or campaign ideas to improve conversions or address objections.
• Coordinate with marketing/design when templates or creatives are needed.

Reporting

• Daily tracker update before EOD:
• Number of leads received
• Number converted
• Hot/warm/cold classification
• Issues/escalations if any

• Empathy without over-promising
• A balance of professionalism and spiritual insight
• Quick learner of our offerings and inner process
• Reliable, accountable, and proactive

• Instagram (DMs, comments, story replies)
• WhatsApp Business
• Notion/Google Sheet for tracking (or CRM, if introduced)
• Canva (basic familiarity is a plus)
• Payment gateways (Razorpay, GPay, etc.)

• Response time average
• Conversion rate from inbound leads
• Client satisfaction (based on feedback or repeat purchase)
• Contribution to strategy or campaign improvement

Description: Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch.

What we are looking for:

We are looking for a Contract Staff for HR Services in our delivery Center at Hyderabad. HR Services delivery center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining HR data of employees in HR Systems & support employee life cycle programs & processes (benefits, rewards, transfers, onboarding, offboarding ,etc.)

Role: HR Services

Location: Hyderabad

Years of experience: 4+ Years

Shift: 9:00 am to 5:30 pm IST

Workspace type: WFH

Responsibilities:

• Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity
• Respond & resolve queries in a timely & accurate manner with employee experience at the core.
• Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, SF, etc.)
• Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements
• Follow the Desktop Procedures / KB articles defined for every transaction/query
• Ensure the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools
• Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies

We are Navigators in the Age of Transformation:

We use sophisticated technology to transform clients into the digital age, but our top priority is our positive impact on the human experience. We ease anxiety and fear around digital transformation and replace it with opportunity. Launch IT is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Launch IT is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

About Company:

Launch IT India is wholly owned subsidiary of The Planet Group ( a US company, offers attractive compensation and work environment for the prospective employees. Launch is an entrepreneurial business and technology consultancy. We help businesses and people navigate from current state to future state. Technology, tenacity, and creativity fuel our solutions with offices in Bellevue, Sacramento, Dallas, San Francisco, Hyderabad & Washington D.C.

Description: Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch.

What we are looking for:

We are looking for a Contract Staff for HR Services in our delivery Center at Hyderabad. HR Services delivery center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining HR data of employees in HR Systems & support employee life cycle programs & processes (benefits, rewards, transfers, onboarding, offboarding ,etc.)

Role: HR Services

Location: Hyderabad

Years of experience: 4+ Years

Shift: 9:00 am to 5:30 pm IST

Workspace type: WFH

Responsibilities:

• Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity
• Respond & resolve queries in a timely & accurate manner with employee experience at the core.
• Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, SF, etc.)
• Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements
• Follow the Desktop Procedures / KB articles defined for every transaction/query
• Ensure the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools
• Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies

We are Navigators in the Age of Transformation:

We use sophisticated technology to transform clients into the digital age, but our top priority is our positive impact on the human experience. We ease anxiety and fear around digital transformation and replace it with opportunity. Launch IT is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Launch IT is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

About Company:

Launch IT India is wholly owned subsidiary of The Planet Group ( a US company, offers attractive compensation and work environment for the prospective employees. Launch is an entrepreneurial business and technology consultancy. We help businesses and people navigate from current state to future state. Technology, tenacity, and creativity fuel our solutions with offices in Bellevue, Sacramento, Dallas, San Francisco, Hyderabad & Washington D.C.