Senior Client Services Manager
Posted 2 days ago
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Job Description
About the Company
At Mad Men Marketing , we partner with India’s leading brands like Dabur , Haldiram’s , India Gate , and Vi-John , delivering campaigns that blend creativity, culture, and technology. We’re not just an agency; we’re a full-spectrum brand ecosystem, spanning creative strategy, content production, influencer marketing ( Madly Talented ), and AI-driven innovation ( Mad EnAible ). We believe in building campaigns that create lasting brand love and measurable impact, and our account management team is at the very heart of this promise.
About the Role
As a Senior Account Manager , you’ll be the strategic partner and trusted advisor to our clients. You’ll manage key brand relationships, oversee campaign execution, and collaborate with creative and strategy teams to ensure the work not only meets but exceeds expectations. You’ll play a dual role: client champion within the agency, and agency ambassador with the client — driving growth, building trust, and ensuring seamless delivery across multiple verticals.
Responsibilities
- Lead and manage relationships with senior clients across FMCG, lifestyle, and consumer brands
- Understand client objectives deeply and translate them into actionable strategies for creative and media teams
- Oversee end-to-end campaign delivery: from briefing and creative development to production, execution, and reporting
- Collaborate with internal divisions ( Mad Men Productions , Madly Talented , Mad EnAible ) to deliver integrated solutions
- Manage account P&L, budgets, and financial tracking for assigned clients
- Proactively identify opportunities for business growth, new campaign ideas, and cross-sell opportunities
- Mentor and guide junior account executives and managers on day-to-day servicing
- Ensure client satisfaction through clear communication, timely delivery, and proactive problem-solving
- Stay on top of industry trends, competitor moves, and cultural shifts to keep clients future-ready
Qualifications
- 4–8 years of experience in account management / client servicing (agency side experience preferred)
Required Skills
- Strong understanding of integrated marketing (creative, digital, social, influencer, and production workflows)
- Proven ability to manage large accounts, multiple stakeholders, and complex campaign timelines
- Excellent communication and presentation skills—confident in C-suite discussions
- Commercial acumen with experience in managing budgets, forecasting, and account growth
- A solutions-first mindset with strong problem-solving and relationship-building skills
- Leadership skills—able to manage, motivate, and grow junior account teams
Preferred Skills
- Opportunity to manage flagship Indian brands with nationwide impact
- Exposure to AI-powered marketing, influencer-first campaigns, and large-scale productions
- A collaborative, high-energy culture that values creativity and results equally
- Leadership opportunities with direct client visibility and decision-making autonomy
- The chance to shape not just campaigns, but client partnerships and brand legacies
Pay range and compensation package
Are you ready to lead iconic brands into their next big chapter?
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
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Software Engineer, Translation Services
Posted 2 days ago
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Job Description
Translation Services seeks a passionate Software Development Engineer to drive innovations in translation to reach every Amazon customer in their own language.
Key job responsibilities
Are you passionate about creating high-performance, large-scale language translation services to support Amazon's current and future growth? Do you thrive in environments where you can lead innovation? If so, we're seeking a software engineer to join the Translation Services (TS) team.
TS provides technology solutions and services that deliver quality translations at the lowest possible cost for Amazon businesses. As a Software Development Engineer, you'll help drive efforts to build translations solutions at Amazon scale with 100% translations coverage, eventually making translations a no-op for developers so that they can focus on business logic and application building.
We're seeking a self-starting individual comfortable with ambiguity, possessing strong attention to detail, and dedicated to ensuring that secondary language experiences match the excellence of primary language experiences, even at Amazon's vast scale.
About the team
We are a globally distributed engineering organization with teams in Seattle, WA and Hyderabad, India. Our collaborative culture and low operational overhead create a startup-like environment that encourages innovation.
Our vision: Language will not stand in the way of anyone on earth using Amazon products and services.
Our mission: We are the enablers and guardians of translation for Amazon's customers. We do this by offering hands-off-the-wheel service to all Amazon teams, optimizing translation quality and speed at the lowest cost possible.
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Head of Technical Services
Posted 4 days ago
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Job Description
Established in 2013 in China, SOFARSOLAR owns around 2000 employees globally and more than 10 subsidiaries in Germany, Poland, Netherlands, UK, Australia, India, Italy, Brazil, Singapore, Japan etc.
As one of China's top 5 string inverter manufacturers, we specialize in the R&D, production, and sales of a wide range of inverters, including grid-tied inverters (1kW-255kW) and hybrid inverters (3kW-20kW), energy storage systems and EV charging.
Position: Service Manager
Experience: 12-18 Years
Location: PAN INDIA(preferred)
Education: B.E Electrical or Electronics preferabally with MBA
Industry Type: Solar/ Power/Energy
Functional Area: Service, Technical Support
Job Description
Candidate will be responsible for:-
* After sales service support to customers
* Handling customer queries for resolution
* Handling service spares requireements and service inventory management
* Responsible for service in complete region for all assigned product category
* Support for updation of complaints data & forecast for spares
* Provide full support for data management & back-end operations
* Coordinate with back-end / commercial departments for meeting service repalcement delivery timelines
* Payment followup & collection for service sales
* Upkeeping of all service records
* Updating weekly & monthly reports
* Interface with customers for escalations related to service related matters.
* Carry out any other duty assigned by the management from time to time
* Collecting & analysing competitor information data
* Team handling & mentoring capabilties
Desired Candidate Profile:
1) Candidate should be at least a graduate having minimum 6-8 years experience in after sales of Solar / Energy / Power products.
2) Candidate should have knowledge of Power Products Like:-
• UPS
• Inverters
• Solar Batteries
• Solar Panels
3) Excellent Communication Skills.
AVP Legal (Trusteeship) LLB / LLM : Delhi location at PNB Investment Services Limited (PNBISL)
Posted 5 days ago
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Job Description
PNB Investment Services Limited (PNBISL), incorporated on 2nd of February 2009, is a 100% subsidiary of PunjabNational Bank. PNBISL is registered with SEBI as a Category-I Merchant Bankerto handle all major Merchant Banking Servicesto Corporate, Institutional and Individual clients.PNBISL derives strengthfrom Punjab National Bank which is one of the largestNationalized Bank in the countrywith Pan-India network.
Position: AVP – Legal (Trusteeship)
Experience: 8 Years+
Location: Delhi
About the Role:
We are looking for an experienced legal professional to join our Trusteeship team in Mumbai. The ideal candidate will have strong expertise in corporate and banking laws with hands-on experience in drafting, vetting, and compliance.
Key Responsibilities:
JOB DESCRIPTION/ RESPONSIBILITIES:
- In-depth knowledge of banking law & practice, corporate laws (including but limited to Companies Act, Contract Act, Transfer of Property Act, Stamp Act, Registration Act etc.) SEBI Regulations, Insolvency & Bankruptcy Code & NCLT procedures, RDBand SARFAESI Acts, Trustee Business etc. Compliance with SEBI Debenture Trustee Regulations and related Laws.
- Drafting/Vetting of finance documents viz. Loan Agreements charge creating documents, , Share Pledge Agreement, Inter Creditor Agreement, Letterceding charge etc. Drafting/Vetting of security documents.
- Examining of compliance documents viz. Memorandum of Association and Articles of Association, BoardResolutions, Title Search Reports, RoC Search Reports, CERSAI reports etc.
- Monitoring of charged securities and ensure compliance of financial covenants from time to time.
- Liaison with the Debenture Holders/ Bond holders, Lenders, Borrowers, Lawyers Valuers, etc. for compliance related work and insuring protecting investors' right and lenders' interest.
- Represent the company beforeGovt., Semi-Govt. and Local Authorities. Attending consortium meetings, enforcement proceedings etc. Monitoring pendency and ensuring creation of stipulated security, ensuring statutory filings within stipulated time, issue holding confirmation letters, ensuring renewal of insurance, ensuring issuance of revival letter by theobligors etc. Handling escalations pertaining to post execution formalities. Ensure safe custody of documents. Litigation/enforcement actions.
Qualification & Experience:
- LLB / LLM from a reputed university (Tier 1 or Tier 2 preferred).
- Minimum 3 years of relevant experience in corporate/legal/trusteeship roles.
How to Apply:
Send your updated resume to:
Contact:
Customer Service Operator - 45024
Posted today
Job Viewed
Job Description
Role Overview:
We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) .
Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards.
What You’ll Do:
- Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management .
- Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness.
- Simulate escalations, SLA tracking, and quality audits within support workflows.
- Provide structured annotations and datasets to improve LLM training and evaluation.
Required Qualifications:
- Proven experience in customer service operations (ticket handling, chat/email workflows, refunds/returns, knowledge base upkeep).
- Familiarity with workflow tools (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, Jira, or equivalents).
- Strong attention to detail and ability to spot weaknesses in AI-generated workflows.
- Understanding of how operational data is used to train and evaluate LLMs.
- Excellent written English for creating training-quality datasets and validating AI outputs.
Perks of Freelancing with Turing:
- Remote-first and flexible work environment.
- Opportunity to work on cutting-edge AI projects with leading LLM companies.
- Potential for contract extension based on performance and project needs.
Offer Details:
- Commitment: Minimum 30 hours/week (at least 4 hours/day, with 4 hours overlapping PST).
- Engagement Type: Contractor / Freelancer (no medical or paid leave).
- Duration: 1 month (possible extension).
Customer Service Operator - 45024
Posted today
Job Viewed
Job Description
Role Overview:
We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) .
Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards.
What You’ll Do:
- Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management .
- Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness.
- Simulate escalations, SLA tracking, and quality audits within support workflows.
- Provide structured annotations and datasets to improve LLM training and evaluation.
Required Qualifications:
- Proven experience in customer service operations (ticket handling, chat/email workflows, refunds/returns, knowledge base upkeep).
- Familiarity with workflow tools (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, Jira, or equivalents).
- Strong attention to detail and ability to spot weaknesses in AI-generated workflows.
- Understanding of how operational data is used to train and evaluate LLMs.
- Excellent written English for creating training-quality datasets and validating AI outputs.
Perks of Freelancing with Turing:
- Remote-first and flexible work environment.
- Opportunity to work on cutting-edge AI projects with leading LLM companies.
- Potential for contract extension based on performance and project needs.
Offer Details:
- Commitment: Minimum 30 hours/week (at least 4 hours/day, with 4 hours overlapping PST).
- Engagement Type: Contractor / Freelancer (no medical or paid leave).
- Duration: 1 month (possible extension).
Customer Service Operator - 45024
Posted today
Job Viewed
Job Description
Role Overview:
We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) .
Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards.
What You’ll Do:
- Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management .
- Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness.
- Simulate escalations, SLA tracking, and quality audits within support workflows.
- Provide structured annotations and datasets to improve LLM training and evaluation.
Required Qualifications:
- Proven experience in customer service operations (ticket handling, chat/email workflows, refunds/returns, knowledge base upkeep).
- Familiarity with workflow tools (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, Jira, or equivalents).
- Strong attention to detail and ability to spot weaknesses in AI-generated workflows.
- Understanding of how operational data is used to train and evaluate LLMs.
- Excellent written English for creating training-quality datasets and validating AI outputs.
Perks of Freelancing with Turing:
- Remote-first and flexible work environment.
- Opportunity to work on cutting-edge AI projects with leading LLM companies.
- Potential for contract extension based on performance and project needs.
Offer Details:
- Commitment: Minimum 30 hours/week (at least 4 hours/day, with 4 hours overlapping PST).
- Engagement Type: Contractor / Freelancer (no medical or paid leave).
- Duration: 1 month (possible extension).
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Customer Service Operator - 45024
Posted today
Job Viewed
Job Description
Role Overview:
We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) .
Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards.
What You’ll Do:
- Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management .
- Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness.
- Simulate escalations, SLA tracking, and quality audits within support workflows.
- Provide structured annotations and datasets to improve LLM training and evaluation.
Required Qualifications:
- Proven experience in customer service operations (ticket handling, chat/email workflows, refunds/returns, knowledge base upkeep).
- Familiarity with workflow tools (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, Jira, or equivalents).
- Strong attention to detail and ability to spot weaknesses in AI-generated workflows.
- Understanding of how operational data is used to train and evaluate LLMs.
- Excellent written English for creating training-quality datasets and validating AI outputs.
Perks of Freelancing with Turing:
- Remote-first and flexible work environment.
- Opportunity to work on cutting-edge AI projects with leading LLM companies.
- Potential for contract extension based on performance and project needs.
Offer Details:
- Commitment: Minimum 30 hours/week (at least 4 hours/day, with 4 hours overlapping PST).
- Engagement Type: Contractor / Freelancer (no medical or paid leave).
- Duration: 1 month (possible extension).