44 Six Sigma jobs in Chennai

Six Sigma

Chennai, Tamil Nadu ₹104000 - ₹130878 Y Ford Motor Company

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Job Description

Develop, Deploy and Monitor Plant/Site wise 6 Sigma objectives

  • Further improve the Six Sigma culture at IMG region
  • Ensure Standardization ; Training, Projects Closure and Metric reporting & Automation knowledge for developing innovation projects
  • Facilitate the horizontal deployment of 6 Sigma key projects across the region

Qualifications:

  • Bachelor Degree in Engineering or related discipline

  • Master Black Belt L1 ( Preferable MBB L2)/ Black Belt certified with 4 projects completed.

  • Manufacturing operation experience (Prefer)
  • Data Analytics skill – Preferably – Power BI, Aletryx, Microsoft Office & Macro - VBA

Leadership

Functional / Technical

  • Ability to lead and coach IMG plant team in 6-Sigma

Experience in 6-Sigma field (3 years min)

  • Excellent co-ordination and communication skills in English

Preferred Minitab usage for Statistical Analysis

  • Global perspective, cultural awareness & sensitivity

Manufacturing or engineering experience will be helpful

  • Ability to travel regionally and globally

  • Computer system skills (windows, office, web)

  • Data Analytics skill

Roles & Responsibilities:

  • Lead for 6 sigma IMG Manufacturing operations
  • Drive utilization of 6 Sigma towards process excellence to achieve business objectives as per SQDCPMEL
  • Represent IMG 6-Sigma at Global Current Model Quality Alignment, 6-Sigma and Steering Team meetings
  • SME assistance to various locations with respect to Six Sigma process, technical inputs including DMAIC tools application.
  • Manage the deployment of 6-Sigma in IMG region along with respective Deployment Directors
  • Plan 6 Sigma BB and MBB trainings
  • Mentor Mega Black Belt Projects
  • Support the 6 Sigma Certification
  • Support Plant and Skill team MBBs, as required, in GB/BB Projects review
  • Facilitate GB/BB/Project Champion trainings
  • Organize and Mentor BB Exam, as required
  • Ensure MBB availability at respective locations
  • Lead IMG 6-Sigma governance process
  • Organize and teach Black Belt and Green Belt courses for the plant to support training needs
  • Ensure 6 Sigma understanding in the Plant by training the 100% of GSR personnel and Team Leaders as Green Belts
  • Coordinate and prepare Black Belt candidates on the certification process.
  • Coach and mentor Black Belts to use 6 Sigma tools properly and to complete projects
  • Ensure that 6 Sigma projects focus on internal and external indicators priorities that are Plant controllable
  • Promote the 6 Sigma use and alignment with Plant main Suppliers
  • Provide liaison within and between other business unit locations on best practices and 6 Sigma knowledge
  • Run 6 Sigma 'Kaizen' projects to support the resolution of significant issues
  • Use transactional 6 Sigma approach for improving the business in all areas of the Production System
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Six Sigma Black Belt

Chennai, Tamil Nadu ₹1200000 - ₹3600000 Y Enrich And Enlight Business Consulting

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Role & responsibilities:

Job Summary: We are seeking a highly skilled Six Sigma Black Belt professional with deep expertise in payroll process improvement. The ideal candidate will lead and manage process improvement initiatives specifically within our payroll department, utilizing Lean Six Sigma methodologies to enhance efficiency, accuracy, and compliance.

Process Improvement:

  • Lead Six Sigma projects aimed at streamlining payroll processes, reducing cycle

times, and minimizing errors.

  • Apply DMAIC (Define, Measure, Analyze, Improve, Control) methodology to identify

and eliminate inefficiencies in payroll operations.

  • Develop and implement process documentation, SOPs, and training programs for

payroll procedures.

  • Data Analysis and Reporting:
  • Collect and analyze payroll data to identify trends, root causes of issues, and areas for

improvement.

  • Establish and monitor key performance indicators (KPIs) related to payroll accuracy,

timeliness, and compliance.

  • Report findings and progress to senior management, recommending actionable

improvements.

  • Automation and Technology Integration:
  • Collaborate with IT and payroll teams to integrate automation tools and technologies

that enhance payroll processing.

  • Evaluate and implement software solutions to improve data accuracy and reduce

manual workload.

  • Compliance and Risk Management:
  • Ensure payroll processes comply with internal policies and external regulations,

including tax laws and labor standards.

  • Conduct regular audits and risk assessments to identify and mitigate potential

compliance issues.

  • Training and Mentorship:
  • Provide training and mentorship to payroll team members on Six Sigma tools and

techniques.

  • Foster a culture of continuous improvement within the payroll department.

Qualifications:
• Bachelor's degree in Business Administration, Finance, HR, or a related field; Master's degree

preferred.

  • Certified Six Sigma Black Belt (CSSBB) or equivalent certification.
  • Minimum of 5 years of experience in process improvement with a focus on payroll operations.
  • Strong analytical and problem-solving skills.
  • Excellent communication and presentation skills.
  • Ability to work collaboratively with cross-functional teams.
  • Proficiency in data analysis and statistical tools (e.g., Minitab, Excel).
  • In-depth knowledge of payroll processes, systems, and regulations.

Preferred Skills:

  • Experience in payroll or HR-related industries.
  • Project management experience.
  • Strong leadership and mentoring abilities.
  • Ability to manage multiple projects simultaneously.
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CPI Six Sigma Blackbelt

Chennai, Tamil Nadu Caterpillar

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Purpose:

Leads, manages, and supports projects related to process and product improvements using Lean, Six Sigma and project management methodologies to achieve business goals.

The primary objective of this role is to use basic engineering disciplines along with the fact-based decision-making tools to resolve complex product, technology, and manufacturing process issues. Incumbent shall function as the project leader for BIQ/CPI projects addressing quality, regulatory, or current product improvements for various STH (Seals, Tubes & Hardware) components. To lead and participate from project/issue requirement definition till production of the iron in a manner to ensure products provide superior performance, durability, quality, and serviceability.

Job Roles & Responsibilities:

• Lead and execute defined Built-in-Quality (BIQ) Projects. BIQ Projects are to be run as accelerated internal CPI Quality Projects. Walk back the identified quality issue. Identify Root Cause. Implement Permanent Corrective Action.
• Communicate status at BIQ Governance review.
• Identify future BIQ Projects.

Other Responsibilities
• Designing and developing Six Sigma programs, including supporting systems and tools, for quality and business process improvement.
• Leading and managing Six Sigma project portfolios to achieve measurable business process improvements.
• Providing technical training and guidance for Green Belt professionals on the planning, development and implementation of Six Sigma projects.
• Employing Six Sigma methodology into organizational operations to meet business goals and objectives.

Background/Experience:
Requires a bachelor’s degree in mechanical engineering curriculum plus 9-12 years of product development experience or a master’s degree in mechanical engineering curriculum plus 6-8 years of experience or a doctorate degree plus > 5 years of experience. Incumbents must have demonstrated excellent analytical skills and the ability to perform complex assignments. Requires a self-starter with strong technical leadership skills. Must have ability to communicate technical information effectively with team members and others in the work group, as well as employees in other units, customers, and suppliers. Knowledgeable design process & tools – Good understanding of APQP, DFMEA, GD&T, Concurrent product & process development and Change management process. Working Knowledge on 6 sigma DMAIC & Lean methodology and tools. Preferred to have project management experience and related certification is added advantage.

• Strong Analytical Engineer – Strong understanding of engineering basics, DOE (using hand calculations, FEA analysis), Probabilistic life risk analysis, understanding structures & performance characteristics.
• Able Technical Know-How & Problem-Solving Engineer - Should be able to understand techno commercial aspects of design, design for manufacturability, product behaviours in field. Solve complex engineering challenges.
• Product Development lifecycle Know How - It is expected to have participated in at least one full product development cycle to provide end to end complex engineering solutions encompassing design, analysis, test & validation, and field issue resolution.
• Effective Project Lead and Team Player – Leverage large/light structures, Hydraulic integration, Engine installation & cooling, machine integration sub design team’s strengths. Foster strong collaboration with component teams & cross functional teams for product initiatives/strategies. Removing and elevating project barriers. Integrating issues with other projects/processes and coordinating with the appropriate project/process owners to accomplish project goals.
• Effective Communicator – Understand and communicate the complex technical problems effectively. Excellent written and verbal communication skills.
• Product Quality Focus – To manage and achieve 2/12 MIS product quality goals.
• Recruiting, training and leading project team members.

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Business Process Manager

Chennai, Tamil Nadu Caterpillar, Inc.

Posted 5 days ago

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Job Description

**Career Area:**
Finance
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Definition
The Business Process Manager is responsible for managing the overall application and processes of ongoing operations by resolving transactional grief and administrative process work to ensure facility production lines run as intended. The ideal candidate will be responsible for leading a team of procurement professionals who Processes requisitions and provides support for purchasing, supply chain, sourcing, cost, price analyses and contract/purchase order generation. Performs analysis and maintenance of assigned processes that produce output excellence, builds expertise for the assign process area, and contributing to continuous improvement efforts. Supports customers and customer proposal efforts with pricing information and supplier selection.
Successful candidate will need to have at least 6-8 years of Lognet , CBS & CGM ERP expertise. Role will require working in night shift to cover North America region.
Participates in developing functional requirements for business systems; tests, trains and implements applications.
Responsibilities
- Performing customer support processes and activities for the implementation of new or existing applications.
- Designing, prototyping, coding and testing new or enhanced applications.
- Monitoring the efficiency and effectiveness of application operations and troubleshooting problems, as necessary.
- Translating clients requirements to functional documentation; participating in technical designs and test planning.
Degree Requirement
Degree or equivalent experience desired
Skill Descriptors
Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
Level Working Knowledge:
- Comments on the organization's business model and financial goals.
- Communicates key considerations for business decision making process.
- Cites examples of types of information needed to make sound business decisions.
- Participates in business task to get things done in own unit or area.
- Caters to key stakeholders and their priorities.
Business Process Design: Knowledge of business process design; ability to develop appropriate techniques to re-examine key processes and focus on optimizing organizational performance.
Level Working Knowledge:
- Carries out business process design tasks with some supervision and coaching.
- Uses a variety of business process design tools and techniques.
- Examines, interprets, and explains work-flow materials and documentation.
- Documents common obstacles and barriers for effective implementation.
- Analyzes a process and associated business logic and offers recommendations based on analysis.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Working Knowledge:
- Applies an assigned technique for critical thinking in a decision-making process.
- Identifies, obtains, and organizes relevant data and ideas.
- Participates in documenting data, ideas, players, stakeholders, and processes.
- Recognizes, clarifies, and prioritizes concerns.
- Assists in assessing risks, benefits and consideration of alternatives.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Extensive Experience:
- Reviews others' writing or presentations and provides feedback and coaching.
- Adapts documents and presentations for the intended audience.
- Demonstrates both empathy and assertiveness when communicating a need or defending a position.
- Communicates well downward, upward, and outward.
- Employs appropriate methods of persuasion when soliciting agreement.
- Maintains focus on the topic at hand.
Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
Level Working Knowledge:
- Adjusts to new or changing assignments, processes, and people.
- Demonstrates willingness to listen to other opinions.
- Provides examples of shifting from task to task.
- Identifies and considers alternative approaches to situations or problems.
- Accepts new or radical ideas with an open mind; avoids snap reactions.
Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Level Extensive Experience:
- Clarifies and handles multiple concurrent and diverse activities.
- Shifts focus among several efforts as required by changing priorities.
- Addresses potential conflicts that impact current delivery commitments.
- Works with or leads others to re-prioritize work and reschedule commitments as necessary.
- Responds to shifting priorities while maintaining progress of regularly scheduled work.
- Demonstrates an expectation that there will be ongoing shifts in demands and priorities.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
- Identifies and documents specific problems and resolution alternatives.
- Examines a specific problem and understands the perspective of each involved stakeholder.
- Develops alternative techniques for assessing accuracy and relevance of information.
- Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
- Uses fact-finding techniques and diagnostic tools to identify problems.
Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Working Knowledge:
- Follows policies, practices and standards for determining functional and informational requirements.
- Confirms deliverables associated with requirements analysis.
- Communicates with customers and users to elicit and gather client requirements.
- Participates in the preparation of detailed documentation and requirements.
- Utilizes specific organizational methods, tools and techniques for requirements analysis.
Relocation is available for this position.
**Posting Dates:**
September 16, 2025 - September 23, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .
This advertiser has chosen not to accept applicants from your region.

Business Process Manager

Chennai, Tamil Nadu ₹1200000 - ₹3600000 Y Caterpillar

Posted today

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Job Description

Career Area:

Finance

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition

The Business Process Manager is responsible for managing the overall application and processes of ongoing operations by resolving transactional grief and administrative process work to ensure facility production lines run as intended. The ideal candidate will be responsible for leading a team of procurement professionals who Processes requisitions and provides support for purchasing, supply chain, sourcing, cost, price analyses and contract/purchase order generation. Performs analysis and maintenance of assigned processes that produce output excellence, builds expertise for the assign process area, and contributing to continuous improvement efforts. Supports customers and customer proposal efforts with pricing information and supplier selection.

Successful candidate will need to have at least 6-8 years of Lognet , CBS & CGM ERP expertise. Role will require working in night shift to cover North America region.

Participates in developing functional requirements for business systems; tests, trains and implements applications.

Responsibilities

  • Performing customer support processes and activities for the implementation of new or existing applications.
  • Designing, prototyping, coding and testing new or enhanced applications.
  • Monitoring the efficiency and effectiveness of application operations and troubleshooting problems, as necessary.
  • Translating clients requirements to functional documentation; participating in technical designs and test planning.

Degree Requirement

Degree or equivalent experience desired

Skill Descriptors

Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Level Working Knowledge:

  • Comments on the organization's business model and financial goals.
  • Communicates key considerations for business decision making process.
  • Cites examples of types of information needed to make sound business decisions.
  • Participates in business task to get things done in own unit or area.
  • Caters to key stakeholders and their priorities.

Business Process Design: Knowledge of business process design; ability to develop appropriate techniques to re-examine key processes and focus on optimizing organizational performance.

Level Working Knowledge:

  • Carries out business process design tasks with some supervision and coaching.
  • Uses a variety of business process design tools and techniques.
  • Examines, interprets, and explains work-flow materials and documentation.
  • Documents common obstacles and barriers for effective implementation.
  • Analyzes a process and associated business logic and offers recommendations based on analysis.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Working Knowledge:

  • Applies an assigned technique for critical thinking in a decision-making process.
  • Identifies, obtains, and organizes relevant data and ideas.
  • Participates in documenting data, ideas, players, stakeholders, and processes.
  • Recognizes, clarifies, and prioritizes concerns.
  • Assists in assessing risks, benefits and consideration of alternatives.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience:

  • Reviews others' writing or presentations and provides feedback and coaching.
  • Adapts documents and presentations for the intended audience.
  • Demonstrates both empathy and assertiveness when communicating a need or defending a position.
  • Communicates well downward, upward, and outward.
  • Employs appropriate methods of persuasion when soliciting agreement.
  • Maintains focus on the topic at hand.

Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.

Level Working Knowledge:

  • Adjusts to new or changing assignments, processes, and people.
  • Demonstrates willingness to listen to other opinions.
  • Provides examples of shifting from task to task.
  • Identifies and considers alternative approaches to situations or problems.
  • Accepts new or radical ideas with an open mind; avoids snap reactions.

Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Level Extensive Experience:

  • Clarifies and handles multiple concurrent and diverse activities.
  • Shifts focus among several efforts as required by changing priorities.
  • Addresses potential conflicts that impact current delivery commitments.
  • Works with or leads others to re-prioritize work and reschedule commitments as necessary.
  • Responds to shifting priorities while maintaining progress of regularly scheduled work.
  • Demonstrates an expectation that there will be ongoing shifts in demands and priorities.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Working Knowledge:

  • Identifies and documents specific problems and resolution alternatives.
  • Examines a specific problem and understands the perspective of each involved stakeholder.
  • Develops alternative techniques for assessing accuracy and relevance of information.
  • Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
  • Uses fact-finding techniques and diagnostic tools to identify problems.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Level Working Knowledge:

  • Follows policies, practices and standards for determining functional and informational requirements.
  • Confirms deliverables associated with requirements analysis.
  • Communicates with customers and users to elicit and gather client requirements.
  • Participates in the preparation of detailed documentation and requirements.
  • Utilizes specific organizational methods, tools and techniques for requirements analysis.

Relocation is available for this position.

Posting Dates:

September 16, September 23, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.

This advertiser has chosen not to accept applicants from your region.

Business Process Associate

Chennai, Tamil Nadu ₹600000 - ₹1200000 Y Technoarete

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Job Description

Role & responsibilities

  • Analyze existing business processes and workflows to identify areas of improvement.
  • Assist in documenting process flows, Standard Operating Procedures (SOPs), and guidelines.
  • Support the implementation of new processes or tools to enhance efficiency and reduce costs.
  • Monitor and report on process performance metrics (KPIs) and suggest improvements.
  • Collaborate with internal teams (Operations)to ensure smooth execution of business processes.
  • Participate in process audits and compliance checks to ensure standards are met.
  • Provide training or support to employees on updated workflows and tools.
  • Coordinate with managers to resolve bottlenecks and escalations in processes.

Expected Joining Timeline: Immediate

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Business Process Outsource (Sale)

Chennai, Tamil Nadu ms techfort

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Job Description

Job Title: Entry-Level Voice Process Associate

Job Location : Guindy ,Chennai -

Language Skills: Proficiency in either Telugu, Kannada, or Malayalam, in addition to English, is preferred.

Experience: 0 to 2 years
- Outstanding performers will receive certificates of merit and have the opportunity to earn incentives up to Rs. 20,000 per month based on their performance.
- We offer various employee engagement initiatives, including team outings, festive celebrations, and rewards and recognition programs.
- Free lunch will be provided to all employees.

Interview Mode - Face to Face (In Person)

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Chennai, Tamil Nadu (required)

Ability to Relocate:

- Chennai, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

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Analyst I Business Process Transactions

Chennai, Tamil Nadu DXC Technology

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Job Description:

Essential Job Functions:• Execute business process transactions, focusing on accuracy and adherence to procedures. • Collaborate with senior analysts and managers. • Participate in process improvement projects and data analysis. • Assist in identifying process bottlenecks and quality assurance. • Ensure compliance with established standards and procedures. • Support senior analysts in analyzing data trends and reporting. • Assist in updating and maintaining process documentation. • Work with the team to meet performance targets and quality standards. Basic Qualifications: • Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 2+ years of relevant work experience • Proven experience in business process transactions • Proficiencies in business process management and optimization • A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: • Advanced degree in a relevant field a plus • Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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Sr Analyst I Business Process Solutions

Chennai, Tamil Nadu DXC Technology

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Job Description:

Key Responsibilities:

  • Process and validate incoming and outgoing payment transactions, including high-value and cross-border payments, using MX (ISO 20022) formats.
  • Monitor and manage payment queues in real time to ensure timely processing and settlement.
  • Investigate and resolve payment issues and exceptions including failed, delayed, or duplicate transactions.
  • Act as the first point of contact for internal teams and external counterparties on payment discrepancies and inquiries.
  • Interpret and process messages such as pacs.008, pacs.004, camt.056, camt.029 , etc.
  • Reconcile payment entries and ensure completeness and accuracy of postings in the ledger.
  • Work closely with banks, SWIFT networks, and clearing systems to trace and resolve transaction issues.
  • Escalate complex issues to the appropriate teams and ensure timely closure of open items.
  • Maintain documentation and audit trails for all processed and investigated payments.
  • Stay updated on global payments regulations (e.g., SEPA, CHAPS, TARGET2) and industry developments related to ISO 20022.
  • Required Skills & Experience:

  • 3–6 years of experience in payment operations or transaction investigation , preferably in a bank or financial services environment.
  • Strong knowledge of SWIFT and ISO 20022 MX message formats .
  • Experience with payment lifecycle management , including initiation, clearing, settlement, and reconciliation.
  • Proficient in tools/systems such as SWIFT Alliance, TLM, Oracle/ERP systems, or payment hubs.
  • Familiarity with AML and sanctions screening related to payment messages is a plus.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication for dealing with counterparties and internal stakeholders.
  • Ability to work under pressure in a high-volume environment with tight deadlines.
  • Preferred Qualifications:

  • Bachelor's degree in Finance, Commerce, Accounting, or related field.
  • Industry certifications in Payments or SWIFT/ISO 20022 (e.g., Certified Payments Professional) are an advantage.
  • At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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    Senior Manager/ Associate Director - Business Process Optimization

    Chennai, Tamil Nadu University of the People

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    Job Description

    Vandey provides outsourced instructional services to institutions of higher education and is seeking a candidate to work for Vandey to serve in a full-time role as a Business Process Optimization Manager with the University of the People.


    INTRODUCTION:

    University of the People (UoPeople) is the first non-profit, tuition-free, American, accredited, 100% online university. Today, UoPeople has over 170,000 students enrolled from more than 200 countries and territories, including 18,800 students who are refugees. UoPeople is accredited by the WASC Senior College and University Commission (WSCUC) and is recognized by the DEAC as an accredited online University.

    We believe that higher education is a basic human right and that it can transform not only the lives of students, but also their families' lives, their communities, their nations, and, by extension, the world. See President Reshef’s TED talk when he announced the founding of the University.( TED talk )

    UoPeople is an innovative university, and we welcome team members who bring creativity and innovation to their roles. We’re a fast-paced organization with remote teams all around the globe. If you’re a self-starter who wants to succeed alongside a passionate team, we’d love to hear from you!

    UoPeople is supported by the generosity of individuals and foundations, including the Gates, Hewlett, Ford Foundations, Foundation Hoffmann, and others. The University has been covered by the New York Times, BBC, NPR, Times Higher Education, US News and World Report, and more. President Reshef’s TED Talk and Nas Daily interview about the University have 30 million views combined.


    OVERVIEW:

    The University of the People is seeking an experienced and results-driven Senior Manager/Associate Director - Business Process Optimization (BPO) to lead and manage the optimization of business processes across our organization. The SM/ AD will play a critical role in identifying inefficiencies, implementing process improvements, and ensuring the successful delivery of optimized workflows. The AD will be self-starter, promoting the team, building stakeholder engagement and creating a small team under him/ her.

    This position requires strong leadership, analytical abilities, and a deep understanding of process improvement methodologies.


    ESSENTIAL FUNCTIONS/RESPONSIBILITIES:


    ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

    • Lead the development and implementation of business process optimization strategies to drive efficiency, reduce costs, and improve overall performance.
    • Collaborate with senior management to align process improvement initiatives with the organization’s strategic goals.
    • Communicate the benefits and impacts of process improvements across the organization.
    • Oversee the analysis of current business processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
    • Implement process mapping, data analysis, and workflow automation to optimize operations and enhance productivity.
    • Lead continuous improvement initiatives using methodologies such as Lean, Six Sigma, or BPM (Business Process Management).
    • Manage multiple process optimization projects from inception to completion, ensuring timelines, budgets, and goals are met.
    • Coordinate with cross-functional teams to ensure the successful execution and integration of optimized processes.
    • Work closely with department heads and key stakeholders to understand their needs, challenges, and priorities.
    • Facilitate workshops, meetings, and training sessions to ensure alignment and buy-in for process changes.
    • Establish metrics and key performance indicators (KPIs) to measure the success of process optimization efforts.
    • Monitor the effectiveness of implemented changes and make data-driven adjustments as needed.
    • Prepare and present detailed reports and recommendations to senior management.
    • Lead, mentor, and develop business process optimization specialist, fostering a culture of continuous improvement.
    • Provide guidance and support to team members on best practices and methodologies for process optimization.
    • Identify and recommend technological solutions to automate and streamline business processes.
    • Collaborate with IT teams to implement new tools and systems that support process optimization efforts.
    • Identify potential risks associated with process changes and develop mitigation strategies.
    • Ensure all process improvements comply with relevant regulations, policies, and industry standards.


    KEY COMPETENCIES

    • 8+ years of experience in process optimization, business analysis, or a related role, with at least 2 years in a managerial position.
    • Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or BPM.
    • Proven experience in leading and managing process optimization projects and cross-functional teams.
    • Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
    • Excellent analytical and problem-solving skills, with a focus on data-driven decision-making.
    • Proficiency in process mapping, data analysis, and project management software.
    • Ability to work in a fast-paced environment and manage multiple processes simultaneously.
    • High level of responsibility, organizational skills, and the ability to think strategically.
    • Big advantage: Worked for a University/ Education/ Ed-tech organization.


    QUALIFICATIONS:

    • Bachelor’s degree in business administration, Operations Management, Industrial Engineering, or a related field.
    • Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or BPM (Business Process Management).
    • Certification in Lean Six Sigma (Green Belt, Black Belt) or similar process improvement methodologies is a must.
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