115 Supervisor jobs in Jaipur

Company Description

Hopup is the ultimate spot for entertaining activities and gaming. Experience joy in chaos with the license to madness.

Role Description

This is a full-time on-site role for Floor Supervisor at HopUp India in Jaipur.  The Floor Supervisor ensures smooth day-to-day operations on the gaming floor by overseeing staff, maintaining equipment, ensuring guest satisfaction, and upholding safety and service standards.

Key Responsibilities:

Operations & Supervision

• Oversee daily floor activities, ensuring all games and attractions are operational.
• Supervise gaming attendants, cashiers, and support staff during shifts.
• Monitor customer flow, manage waiting times, and resolve service-related issues quickly.
• Ensure all equipment is properly maintained, reported, and repaired as needed.
• Assist in stock management for tokens, tickets, and consumables.

Customer Experience

• Provide excellent customer service and handle escalated guest concerns.
• Educate customers about games, safety rules, and promotions.
• Ensure cleanliness and safety standards across the gaming zone.
• Monitor guest feedback and suggest improvements to management.

Qualifications and Skills:

• Minimum 1–3 years of experience in hospitality, entertainment, retail, or gaming industry.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Customer-oriented with a proactive and positive attitude.

• Supervise, train, and motivate the housekeeping staff to ensure efficient and high-quality service delivery.
• Develop and implement cleaning schedules and assign duties to housekeeping team members.
• Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure compliance with cleanliness standards.
• Manage the inventory of cleaning supplies, linens, and equipment, placing orders as needed and ensuring cost-effectiveness.
• Ensure proper usage and maintenance of cleaning equipment and machinery.
• Develop and enforce cleaning and sanitation procedures in accordance with health and safety regulations.
• Handle guest complaints and concerns related to housekeeping services promptly and professionally.
• Maintain records of staff attendance, performance, and training.
• Collaborate with other hotel departments, such as Front Desk and Maintenance, to ensure smooth operations.
• Contribute to the development and implementation of new cleaning techniques and standards.
• Ensure all staff adhere to safety guidelines and procedures, including the proper handling of chemicals.

• Proven experience as a Housekeeping Supervisor or in a similar leadership role within the hospitality industry.
• Strong knowledge of cleaning techniques, sanitation standards, and hotel operations.
• Excellent leadership, communication, and interpersonal skills.
• Ability to train, motivate, and manage a diverse team.
• Exceptional attention to detail and organizational skills.
• Proficiency in inventory management and cost control.
• Familiarity with health and safety regulations related to cleaning and sanitation.
• Ability to work flexible hours, including weekends and holidays.
• A proactive approach to problem-solving and a commitment to exceeding guest expectations.
• Physical ability to conduct regular inspections and perform some hands-on tasks as needed.

• Supervise and coordinate the activities of production staff, ensuring adherence to work schedules and quality standards.
• Monitor production processes, identify bottlenecks, and implement solutions to improve efficiency and output.
• Ensure compliance with all safety regulations, company policies, and operational procedures.
• Train and mentor production team members, fostering a culture of continuous improvement and skill development.
• Maintain production records, analyze data, and prepare reports on key performance indicators (KPIs) such as output, quality, and downtime.
• Manage inventory of raw materials and finished goods, coordinating with supply chain and logistics teams.
• Implement lean manufacturing principles and other best practices to optimize production flow.
• Conduct regular inspections of machinery and equipment, reporting any issues and coordinating maintenance.
• Communicate effectively with management, other departments, and production floor staff.
• Resolve day-to-day operational issues and employee concerns.
• This hybrid role requires your presence at our **Jaipur, Rajasthan, IN** facility for key operational oversight, with flexibility for remote work on specific strategic and reporting tasks.

• Bachelor's degree in Industrial Engineering, Operations Management, or a related field, or equivalent practical experience.
• Proven experience (3-5 years) in a manufacturing or production supervision role.
• Strong understanding of production processes, quality control, and lean manufacturing methodologies.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in using production management software and data analysis tools.
• Ability to work effectively in both a team and independent environment.
• Knowledge of safety regulations and best practices in a manufacturing setting.
• Commitment to quality and continuous improvement.