104 Supervisor jobs in Lucknow
Operations supervisor
Posted today
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Job Description
**Operations supervisor
Lucknow
Permanent Role
Primary Responsibility**
Manage the day-to-day activities of the QMC as defined in the function below. Is accountable to for all Visa application related operations. The department-specific supervisors will report into this position.
Essential Functions
- Overall responsibility of QMC
- Monitor team performance and devise a plan to improve (if required)
- The person will have approx. 2-4 direct reports & will manage a team size of approx.15-40 employees
- Assign staff duties and manage roster based on the trend analysis/footfall trend in each of the QMC
- Overall administrative and people management responsibility
- To ensure highest level of service standards & service quality are met during day to day operations at center
- To ensure optimal utilization of resources
- Monitor Security related issues
- Training/ Mentoring the team and implementation of new processes, while working closely based on
- Instructions from the Center Manager and the Country Manager
- Ensuring compliance to prescribed systems as per the defined SLAs
- To work with the Value-Added Services team in order to support maximum returns through optimum operational efficiency
- Coordination with Mission, Operational updates/ Memos from Mission
- Website updates (All languages)
- Managing escalations for the center and provide effective resolutions
- Suggest/monitor software changes to be implemented as per business requirements
- MIS (Daily Report, Handling OT data, Incentive data), Monthly Business Reviews
- Ensuring Manpower staffing at each of the departments at any given say
- Ensuring compliance and timely updating of all regulatory approvals of the center
- Work closely with the HR team to highlight performance and training need
- Responsibility for cash handover to accounts at the end of each day (as applicable)
- Coordination with the Accounts Department (Refunds, Escalations, Reconciliations, etc.)
Value Added Sales Specific
- Responsible for achieving business targets as agreed.
- Analyzing and interpreting trends to facilitate planning
- Using IT system to record relevant figures, for data analysis and forward planning
- Updating colleagues on business performance, new initiatives, and other pertinent issues
- Managing the sales floor and initiating changes as required
- Incentive reports
Performance Metrics
Metrics & Organization Management:
- Achievement of operational targets
- The smooth running of QMC operations at the center with minimal escalations
- Customer Satisfaction
- Team Satisfaction
- Adherence to SOPs
- Website/ System
OM & Reporting –
Reports to the Center Manager/ Country Manager or Head Operations
The person will have approx.5 direct report & manage a team size of approx employees
Qualifications, Experience And Education Requirements
- A graduate in any field with 5-7 years' experience in a healthcare environment
- Proficient in use of computers – MS Office
- 2-3 years in a supervisory role within Healthcare Operations
- Demonstrated Process Knowledge
Mandatory Skills
- Effective Communication Skills
- Familiarity with customized software
- Balanced personality
- Ability to make decisions under pressure
- Relationship management
- Leadership in a multi-cultural/global organization at a supervisory level
- Self-motivated
- Leading and Developing the team
- Result Oriented
- Analytical skills
- Team management
Preferred Skills
- Communication – Location/Regional language skills
Logistics Operations Supervisor
Posted 5 days ago
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Key Responsibilities:
- Supervise daily warehouse operations, including receiving, storing, picking, packing, and shipping.
- Manage and lead a team of warehouse staff, providing direction and support.
- Ensure efficient inventory management and accuracy.
- Operate and optimize the Warehouse Management System (WMS).
- Monitor and improve operational workflows to enhance productivity and reduce costs.
- Ensure compliance with all safety regulations and company policies.
- Coordinate with transportation providers to ensure timely deliveries.
- Conduct performance reviews and provide ongoing training to staff.
- Investigate and resolve operational issues and discrepancies.
- Maintain a clean, organized, and safe work environment.
- High school diploma or equivalent; Bachelor's degree in Logistics, Supply Chain Management, or a related field is a plus.
- 3-5 years of experience in warehouse operations and logistics.
- Proven experience in a supervisory or leadership role.
- Proficiency with Warehouse Management Systems (WMS) and inventory control software.
- Strong understanding of logistics and supply chain principles.
- Excellent organizational, problem-solving, and decision-making skills.
- Effective communication and interpersonal skills.
- Ability to manage and motivate a team.
- Physical ability to perform warehouse duties as needed.
Warehouse Operations Supervisor
Posted 13 days ago
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Airline Operations Supervisor
Posted 15 days ago
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Job Description
Primary duties include:
- Supervising ground staff, including baggage handlers, ramp agents, and customer service representatives.
- Coordinating aircraft handling, including gate allocation, marshalling, and cargo loading/unloading.
- Monitoring flight schedules and ensuring timely departures and arrivals.
- Liaising with flight crew, air traffic control, and other airport stakeholders.
- Ensuring compliance with all aviation safety regulations and company procedures.
- Managing operational resources, including equipment and personnel, to optimize efficiency.
- Investigating and resolving operational disruptions and incidents.
- Implementing operational improvements and best practices.
- Conducting regular performance reviews and providing feedback to staff.
- Maintaining accurate operational records and reports.
Warehouse Operations Supervisor
Posted 15 days ago
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Job Description
Key Responsibilities:
- Supervise and coordinate daily warehouse operations, including receiving, put-away, picking, packing, and shipping.
- Lead, train, and motivate a team of warehouse associates to achieve operational goals.
- Ensure accurate inventory management and conduct regular cycle counts.
- Implement and enforce safety procedures and housekeeping standards within the warehouse.
- Monitor key performance indicators (KPIs) and implement strategies for continuous improvement.
- Operate and manage the Warehouse Management System (WMS) effectively.
- Coordinate with transportation teams to ensure timely dispatch and receipt of goods.
- Manage workload distribution and staff scheduling to meet operational demands.
- Resolve operational issues and implement corrective actions promptly.
- Maintain records and prepare reports on warehouse activities and performance.
- High school diploma or equivalent; Bachelor's degree in Logistics, Supply Chain Management, or a related field is a plus.
- Minimum of 3-5 years of experience in warehouse operations, with at least 1-2 years in a supervisory role.
- Proficiency with Warehouse Management Systems (WMS) and inventory control procedures.
- Strong leadership, team management, and interpersonal skills.
- Knowledge of health and safety regulations in a warehouse environment.
- Excellent organizational and problem-solving abilities.
- Ability to work flexible hours and adapt to changing operational needs.
- Good communication skills, both written and verbal.
Catering Operations Supervisor
Posted 15 days ago
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Job Description
Responsibilities:
- Supervise and coordinate daily catering operations, ensuring smooth and efficient service delivery.
- Manage and train catering staff, assigning tasks and monitoring performance.
- Oversee food preparation, presentation, and service, adhering to strict quality and hygiene standards.
- Manage inventory of food, beverages, and supplies, ensuring adequate stock levels and minimizing waste.
- Liaise with clients to understand their event requirements and ensure satisfaction.
- Coordinate with kitchen staff, servers, and delivery personnel to execute events seamlessly.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle customer inquiries, feedback, and resolve any issues promptly and professionally.
- Assist in developing menus and pricing strategies.
- Maintain accurate records of operations, expenses, and inventory.
- Proven experience in catering management or a similar supervisory role in the hospitality industry.
- Strong knowledge of food safety and sanitation standards (e.g., HACCP).
- Excellent leadership, team management, and communication skills.
- Ability to work under pressure and manage multiple priorities effectively.
- Proficiency in inventory management and cost control.
- A passion for high-quality food and exceptional customer service.
- Flexibility to work varied hours, including evenings, weekends, and holidays, as required by event schedules.
- Relevant certifications in hospitality or catering are a plus.
Catering Operations Supervisor
Posted 15 days ago
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Job Description
Key Responsibilities:
- Supervise and coordinate the activities of catering staff during events, ensuring smooth and efficient service.
- Manage inventory of food, beverages, and supplies, ensuring adequate stock levels and minimizing waste.
- Oversee food preparation and presentation, adhering to strict quality and hygiene standards.
- Coordinate with clients to understand their needs and ensure all catering requirements are met.
- Plan event logistics, including setup, service flow, and breakdown.
- Ensure compliance with all health, safety, and sanitation regulations.
- Train new catering staff on service standards, menu knowledge, and operational procedures.
- Monitor staff performance, providing feedback and coaching as needed.
- Manage budgets and control costs related to catering operations.
- Address and resolve any client or staff issues promptly and professionally.
- Conduct pre-event briefings and post-event debriefings with the team.
Qualifications:
- High school diploma or equivalent; a degree in Hospitality Management or a related field is a plus.
- Minimum of 3-5 years of experience in the catering or food service industry, with at least 1-2 years in a supervisory role.
- Strong knowledge of food preparation, presentation, and safety standards.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage multiple tasks and work effectively under pressure.
- Proficiency in inventory management and cost control.
- Good understanding of event planning and execution.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
- A proactive and detail-oriented approach to work.
- ServSafe certification or equivalent food safety training is preferred.
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Warehouse Operations Supervisor
Posted 15 days ago
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Key Responsibilities:
- Supervising warehouse staff, including assigning tasks, providing training, and monitoring performance.
- Overseeing the receiving, warehousing, distribution, and logistics operations.
- Ensuring efficient use of warehouse space and maintaining a clean, organized, and safe working environment.
- Implementing and enforcing safety regulations and procedures to prevent accidents.
- Managing inventory control and ensuring accuracy through regular cycle counts and audits.
- Coordinating with transportation providers to ensure timely dispatch and delivery of goods.
- Operating warehouse equipment safely and efficiently, and ensuring staff are properly trained.
- Troubleshooting and resolving operational issues to minimize delays and disruptions.
- Monitoring key performance indicators (KPIs) and implementing strategies for continuous improvement.
- Maintaining accurate records of inventory, shipments, and operational activities.
Qualifications: A bachelor's degree in Logistics, Supply Chain Management, or a related field is preferred. A minimum of 3 years of experience in warehouse operations, with at least 1 year in a supervisory capacity. Experience with warehouse management systems (WMS) is required. Strong understanding of inventory management principles and logistics best practices. Excellent leadership, communication, and problem-solving skills. Ability to work in a physically demanding environment and manage a team effectively. Knowledge of safety regulations and procedures relevant to warehouse operations.
Supervisor
Posted today
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Job Description
Job Description
The Supervisor is responsible for overseeing daily operations, managing team performance, and ensuring that organizational goals are met efficiently and effectively. This role involves coordinating tasks, monitoring workflow, and fostering a productive and positive work environment.
Duties & Responsibilities
- Supervise and guide team members to meet performance targets and deadlines
- Delegate tasks and monitor progress to ensure quality and efficiency
- Resolve conflicts and address employee concerns professionally
- Maintain compliance with company policies and safety regulations
- Prepare reports on team performance and operational metrics
- Recommend improvements to enhance productivity and service quality.
Qualifications
- Bachelor's degree
- Proven experience in a supervisory or leadership role
- Strong communication and interpersonal skills
- Ability to lead, motivate, and manage a team effectively
- Problem-solving and decision-making capabilities
Job Type: Full-time
Work Location: In person
Operations Supervisor - Cleaning & Sanitation
Posted 1 day ago
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Job Description
Responsibilities:
- Supervise and direct the daily activities of cleaning and sanitation staff.
- Develop and implement comprehensive cleaning schedules and routines.
- Ensure adherence to strict hygiene, sanitation, and safety standards and protocols.
- Conduct regular inspections of facilities to assess cleanliness and identify areas for improvement.
- Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and proper storage.
- Train new cleaning staff on procedures, safety regulations, and the proper use of equipment.
- Address and resolve any cleaning-related issues or complaints promptly and professionally.
- Maintain accurate records of staff performance, cleaning logs, and supply usage.
- Implement and enforce health and safety regulations, including waste management protocols.
- Coordinate with other department managers to ensure seamless operations.
- Monitor and control operational costs related to cleaning supplies and labor.
- Promote a positive and efficient work environment for the cleaning team.
- Ensure compliance with all company policies and procedures.
- High school diploma or equivalent; further certification in facilities management or sanitation is a plus.
- Minimum of 3-5 years of experience in cleaning, sanitation, or facilities management, with supervisory experience preferred.
- Strong knowledge of cleaning chemicals, equipment, and best practices in hygiene management.
- Excellent understanding of health, safety, and sanitation regulations.
- Proven leadership and team management skills.
- Strong organizational and time-management abilities.
- Good communication and interpersonal skills.
- Ability to work a flexible schedule, including early mornings, evenings, and weekends as needed.
- Detail-oriented with a strong commitment to maintaining high standards of cleanliness.
- Physical stamina to perform inspections and oversee cleaning operations.