157 Support Services jobs in Bhiwandi
Digitalization Application Support & Services
Thane, Maharashtra
Siemens
Posted 3 days ago
Job Viewed
Job Description
**Job Family:** Process Automation
**Req ID:** 439295
Location: MumbaiJob Title: Digitalization Application Support & ServicesResponsibility:· Lead and participate actively in implementation, demonstration & after sales service support for Digitalization product portfolio in the various Industries.· Technical guidance & win-win alignment between business requirements and use cases.· Plan and execute the activities of configuration per design requirement, conduct conference room pilots, Demo's, POC and resolve any queries related to requirements and solution design - to bring a pursuit to closure.· Provide after sales services to the customers for Siemens Digitalization portfolio. Service includes pre sales demonstration, site survey, installation supervision, commissioning, troubleshooting, repairs and technical resolution over telephone/ e mail. · Effective closure of service cases and acquisition of Service Business are the key responsibilities. · In addition the candidate will also need to coordinate the service logistic activities along with sales team/service team/channel partners and end customer. · Support proposal development by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.· Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality service, value-additions for customers (innovation, growth, profit) · Must participate in the full life cycle of the solution delivery.· Plan, coach, and support regional sales teams on technical enablement and value discovery and assessment method.· Should be willing to travel across India. Must have strong communication, presentation, and CRM skills.Skills and Competencies (required):· Industrial Software/Embedded/Application Architect Tech experience, in particular with IT/OT integration - Advance· Handle executive level customer interactions - Advance· Innovation process, New ideas / requirements from customer interactions - Basic· Understanding customer requirements, develop exesting & create new concepts - Advance Experience· 3+ years of experience in the Industry, minimum 2+ years of experience in the Industrial Internet of Things area.· Techno-functional expert in software product, microservices, cloud enablement, platform implementation, systems integration.· Experience in Software Products & Platform implementation is desired. Track record of delivering large scale transformations internally or as a service provider is huge plus.· Knowledge on Cross-Platform Architect in the Industrial Internet of Things space who has worked on platforms like AWS, Azure IoT Hub, PTC Thing works, MindSphere, either all or some of them.· Implementing Industry 4.0 solution, that is centered around Connected Products.· Knowledge on IoT Protocols (MQTT, AMQP, CoAP); OT Protocols (not limited to Modbus RTU, Modbus TCP, IEC 104), API and Web Service.· Ability to work in a rapidly changing environment where continuous innovation is desired.Education· BE / B.tech in Information Technology, Electrical/Electronics, Instrumentation or Automation Engineering, Process engineering or comparable.· Strong interest in IT Technologies, Manufacturing, IoT, and Industry 4.0 themes.
**Req ID:** 439295
Location: MumbaiJob Title: Digitalization Application Support & ServicesResponsibility:· Lead and participate actively in implementation, demonstration & after sales service support for Digitalization product portfolio in the various Industries.· Technical guidance & win-win alignment between business requirements and use cases.· Plan and execute the activities of configuration per design requirement, conduct conference room pilots, Demo's, POC and resolve any queries related to requirements and solution design - to bring a pursuit to closure.· Provide after sales services to the customers for Siemens Digitalization portfolio. Service includes pre sales demonstration, site survey, installation supervision, commissioning, troubleshooting, repairs and technical resolution over telephone/ e mail. · Effective closure of service cases and acquisition of Service Business are the key responsibilities. · In addition the candidate will also need to coordinate the service logistic activities along with sales team/service team/channel partners and end customer. · Support proposal development by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.· Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality service, value-additions for customers (innovation, growth, profit) · Must participate in the full life cycle of the solution delivery.· Plan, coach, and support regional sales teams on technical enablement and value discovery and assessment method.· Should be willing to travel across India. Must have strong communication, presentation, and CRM skills.Skills and Competencies (required):· Industrial Software/Embedded/Application Architect Tech experience, in particular with IT/OT integration - Advance· Handle executive level customer interactions - Advance· Innovation process, New ideas / requirements from customer interactions - Basic· Understanding customer requirements, develop exesting & create new concepts - Advance Experience· 3+ years of experience in the Industry, minimum 2+ years of experience in the Industrial Internet of Things area.· Techno-functional expert in software product, microservices, cloud enablement, platform implementation, systems integration.· Experience in Software Products & Platform implementation is desired. Track record of delivering large scale transformations internally or as a service provider is huge plus.· Knowledge on Cross-Platform Architect in the Industrial Internet of Things space who has worked on platforms like AWS, Azure IoT Hub, PTC Thing works, MindSphere, either all or some of them.· Implementing Industry 4.0 solution, that is centered around Connected Products.· Knowledge on IoT Protocols (MQTT, AMQP, CoAP); OT Protocols (not limited to Modbus RTU, Modbus TCP, IEC 104), API and Web Service.· Ability to work in a rapidly changing environment where continuous innovation is desired.Education· BE / B.tech in Information Technology, Electrical/Electronics, Instrumentation or Automation Engineering, Process engineering or comparable.· Strong interest in IT Technologies, Manufacturing, IoT, and Industry 4.0 themes.
This advertiser has chosen not to accept applicants from your region.
0
Digitalization Application Support & Services
Thane, Maharashtra
Siemens
Posted 3 days ago
Job Viewed
Job Description
**Job Family:** Process Automation
**Req ID:** 439296
Location: MumbaiJob Title: Digitalization Application Support & ServicesResponsibility:· Lead and participate actively in implementation, demonstration & after sales service support for Digitalization product portfolio in the various Industries.· Technical guidance & win-win alignment between business requirements and use cases.· Plan and execute the activities of configuration per design requirement, conduct conference room pilots, Demo's, POC and resolve any queries related to requirements and solution design - to bring a pursuit to closure.· Provide after sales services to the customers for Siemens Digitalization portfolio. Service includes pre sales demonstration, site survey, installation supervision, commissioning, troubleshooting, repairs and technical resolution over telephone/ e mail. · Effective closure of service cases and acquisition of Service Business are the key responsibilities. · In addition the candidate will also need to coordinate the service logistic activities along with sales team/service team/channel partners and end customer. · Support proposal development by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.· Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality service, value-additions for customers (innovation, growth, profit) · Must participate in the full life cycle of the solution delivery.· Plan, coach, and support regional sales teams on technical enablement and value discovery and assessment method.· Should be willing to travel across India. Must have strong communication, presentation, and CRM skills.Skills and Competencies (required):· Industrial Software/Embedded/Application Architect Tech experience, in particular with IT/OT integration - Advance· Handle executive level customer interactions - Advance· Innovation process, New ideas / requirements from customer interactions - Basic· Understanding customer requirements, develop exesting & create new concepts - Advance Experience· 3+ years of experience in the Industry, minimum 2+ years of experience in the Industrial Internet of Things area.· Techno-functional expert in software product, microservices, cloud enablement, platform implementation, systems integration.· Experience in Software Products & Platform implementation is desired. Track record of delivering large scale transformations internally or as a service provider is huge plus.· Knowledge on Cross-Platform Architect in the Industrial Internet of Things space who has worked on platforms like AWS, Azure IoT Hub, PTC Thing works, MindSphere, either all or some of them.· Implementing Industry 4.0 solution, that is centered around Connected Products.· Knowledge on IoT Protocols (MQTT, AMQP, CoAP); OT Protocols (not limited to Modbus RTU, Modbus TCP, IEC 104), API and Web Service.· Ability to work in a rapidly changing environment where continuous innovation is desired.Education· BE / B.tech in Information Technology, Electrical/Electronics, Instrumentation or Automation Engineering, Process engineering or comparable.· Strong interest in IT Technologies, Manufacturing, IoT, and Industry 4.0 themes.
**Req ID:** 439296
Location: MumbaiJob Title: Digitalization Application Support & ServicesResponsibility:· Lead and participate actively in implementation, demonstration & after sales service support for Digitalization product portfolio in the various Industries.· Technical guidance & win-win alignment between business requirements and use cases.· Plan and execute the activities of configuration per design requirement, conduct conference room pilots, Demo's, POC and resolve any queries related to requirements and solution design - to bring a pursuit to closure.· Provide after sales services to the customers for Siemens Digitalization portfolio. Service includes pre sales demonstration, site survey, installation supervision, commissioning, troubleshooting, repairs and technical resolution over telephone/ e mail. · Effective closure of service cases and acquisition of Service Business are the key responsibilities. · In addition the candidate will also need to coordinate the service logistic activities along with sales team/service team/channel partners and end customer. · Support proposal development by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.· Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality service, value-additions for customers (innovation, growth, profit) · Must participate in the full life cycle of the solution delivery.· Plan, coach, and support regional sales teams on technical enablement and value discovery and assessment method.· Should be willing to travel across India. Must have strong communication, presentation, and CRM skills.Skills and Competencies (required):· Industrial Software/Embedded/Application Architect Tech experience, in particular with IT/OT integration - Advance· Handle executive level customer interactions - Advance· Innovation process, New ideas / requirements from customer interactions - Basic· Understanding customer requirements, develop exesting & create new concepts - Advance Experience· 3+ years of experience in the Industry, minimum 2+ years of experience in the Industrial Internet of Things area.· Techno-functional expert in software product, microservices, cloud enablement, platform implementation, systems integration.· Experience in Software Products & Platform implementation is desired. Track record of delivering large scale transformations internally or as a service provider is huge plus.· Knowledge on Cross-Platform Architect in the Industrial Internet of Things space who has worked on platforms like AWS, Azure IoT Hub, PTC Thing works, MindSphere, either all or some of them.· Implementing Industry 4.0 solution, that is centered around Connected Products.· Knowledge on IoT Protocols (MQTT, AMQP, CoAP); OT Protocols (not limited to Modbus RTU, Modbus TCP, IEC 104), API and Web Service.· Ability to work in a rapidly changing environment where continuous innovation is desired.Education· BE / B.tech in Information Technology, Electrical/Electronics, Instrumentation or Automation Engineering, Process engineering or comparable.· Strong interest in IT Technologies, Manufacturing, IoT, and Industry 4.0 themes.
This advertiser has chosen not to accept applicants from your region.
1
Team Member- Digital-support Services-digital
Thane, Maharashtra
Kotak Mahindra
Posted today
Job Viewed
Job Description
**Job Requirement & Responsibility**
- Technical knowledge of Application middleware like TIBCO & App server like WAS, Weblogic and Web servers like Apache, Nginx etc. Knowledge of any one appserver and web server is mandatory
- Experience in Angular 6+ Or React Native Platform is an advantage
- Hands on Experience in Oracle PLSQL,
- Knowledge of Azure devops(VSTS)
- Hands on experience in writing and implementing JUNIT test cases.
- Vendor Management
Educational Qualifications
Computer Graduation or Engineering
Experience Profile
5 to 10 years
Salary range:
**Fixed**
**Variable
Target Companies
Technology Companies - Infosys, TCS, Oracle Financial etc.
Big Merchant/Aggregator or fintech companies.
- Technical knowledge of Application middleware like TIBCO & App server like WAS, Weblogic and Web servers like Apache, Nginx etc. Knowledge of any one appserver and web server is mandatory
- Experience in Angular 6+ Or React Native Platform is an advantage
- Hands on Experience in Oracle PLSQL,
- Knowledge of Azure devops(VSTS)
- Hands on experience in writing and implementing JUNIT test cases.
- Vendor Management
Educational Qualifications
Computer Graduation or Engineering
Experience Profile
5 to 10 years
Salary range:
**Fixed**
**Variable
Target Companies
Technology Companies - Infosys, TCS, Oracle Financial etc.
Big Merchant/Aggregator or fintech companies.
This advertiser has chosen not to accept applicants from your region.
2
Team Member- Digital-support Services-digital
Thane, Maharashtra
Kotak Mahindra
Posted today
Job Viewed
Job Description
**Salesforce Developer Roles & Responsibilities**
**Qualification**:B Tech/BE/MTech/MCA/MSc or related engineering discipline from a reputed institute with consistently 65%+ academic record from Xth onwards.
**Experience**:2-5+ Year of Hands-on experience
**Work from Office**: Base location
- Goregaon
**Domain**:BFSI/NBFC specially from lending platform such as Trade Finance, SCF, OS, LMS
**Joining**:Immediate / within-in 15 days
**SF Certification**:
- **Salesforce Certified Advanced Administrator**:
- Salesforce Certified Platform App Builder
- **Salesforce Certified Platform Developer I**:
- Salesforce Certified Platform Developer II
- **Salesforce Certified Sales Cloud Consultant**:
- **Salesforce Certified Service Cloud Consultant**:
- **Salesforce Certified Architecture
**Requirements: 2 Profile (Individual Contributors)**
- Mid-level developer: Integrations, composition, encapsulation, and invocable methods (2 - 4 years’ experience).
- Senior developer: Solution design, DevOps, advancing testing strategies - and most importantly, being fully engaged with the rest of the team (5+ years’ experience) **.**
**Roles and Responsibilities**
- Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits)
- Developing Flows, Apex Classes, and Triggers, as well as test classes for all custom development and DevOps.
- Custom user interface development, including Visualforce pages/Lightning pages, Aura Components and Lightning Web Components
- Use Salesforce APIs to integrate with other systems used in the organization
- Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development.
- Aware of Salesforce Einstein and AI
**Qualification**:B Tech/BE/MTech/MCA/MSc or related engineering discipline from a reputed institute with consistently 65%+ academic record from Xth onwards.
**Experience**:2-5+ Year of Hands-on experience
**Work from Office**: Base location
- Goregaon
**Domain**:BFSI/NBFC specially from lending platform such as Trade Finance, SCF, OS, LMS
**Joining**:Immediate / within-in 15 days
**SF Certification**:
- **Salesforce Certified Advanced Administrator**:
- Salesforce Certified Platform App Builder
- **Salesforce Certified Platform Developer I**:
- Salesforce Certified Platform Developer II
- **Salesforce Certified Sales Cloud Consultant**:
- **Salesforce Certified Service Cloud Consultant**:
- **Salesforce Certified Architecture
**Requirements: 2 Profile (Individual Contributors)**
- Mid-level developer: Integrations, composition, encapsulation, and invocable methods (2 - 4 years’ experience).
- Senior developer: Solution design, DevOps, advancing testing strategies - and most importantly, being fully engaged with the rest of the team (5+ years’ experience) **.**
**Roles and Responsibilities**
- Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits)
- Developing Flows, Apex Classes, and Triggers, as well as test classes for all custom development and DevOps.
- Custom user interface development, including Visualforce pages/Lightning pages, Aura Components and Lightning Web Components
- Use Salesforce APIs to integrate with other systems used in the organization
- Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development.
- Aware of Salesforce Einstein and AI
This advertiser has chosen not to accept applicants from your region.
3
Technical Support Specialist
400601 Thane, Maharashtra
₹420000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
WhatJobs is seeking a skilled and customer-centric Technical Support Specialist to join our fully remote team. This role is essential for providing exceptional technical assistance to our users, resolving issues promptly, and ensuring a positive customer experience. If you have a strong aptitude for technology, excellent problem-solving skills, and a passion for helping others, we encourage you to apply.
As a Technical Support Specialist, you will be responsible for diagnosing and resolving hardware, software, and network issues for our clients. This includes providing support via phone, email, and chat, documenting technical problems and solutions, and escalating complex issues to senior support staff when necessary. You should be proficient in troubleshooting common technical problems and have a solid understanding of operating systems, applications, and basic networking concepts. A bachelor's degree in Computer Science, Information Technology, or a related field is preferred, along with relevant certifications (e.g., CompTIA A+, Network+). Experience with CRM and ticketing systems is a must. We are looking for individuals who are patient, articulate, and possess excellent communication skills to explain technical concepts clearly to non-technical users. This is a fully remote position, demanding strong self-management and the ability to work independently while maintaining high service levels.
Key responsibilities include:
As a Technical Support Specialist, you will be responsible for diagnosing and resolving hardware, software, and network issues for our clients. This includes providing support via phone, email, and chat, documenting technical problems and solutions, and escalating complex issues to senior support staff when necessary. You should be proficient in troubleshooting common technical problems and have a solid understanding of operating systems, applications, and basic networking concepts. A bachelor's degree in Computer Science, Information Technology, or a related field is preferred, along with relevant certifications (e.g., CompTIA A+, Network+). Experience with CRM and ticketing systems is a must. We are looking for individuals who are patient, articulate, and possess excellent communication skills to explain technical concepts clearly to non-technical users. This is a fully remote position, demanding strong self-management and the ability to work independently while maintaining high service levels.
Key responsibilities include:
- Providing timely and accurate technical assistance to customers via multiple communication channels.
- Diagnosing and troubleshooting hardware, software, and network issues.
- Guiding users through step-by-step solutions for technical problems.
- Documenting all support interactions, including issues and resolutions, in a ticketing system.
- Escalating unresolved issues to appropriate internal teams or external vendors.
- Maintaining a knowledge base of common issues and their solutions.
- Providing feedback to development teams to improve product usability and stability.
- Proactively identifying potential technical issues and recommending solutions.
- Ensuring customer satisfaction through effective problem resolution and communication.
- Staying up-to-date with product updates and new technologies.
This advertiser has chosen not to accept applicants from your region.
4
Technical Support Specialist
400601 Thane, Maharashtra
₹50000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a skilled and customer-focused Technical Support Specialist to join their team in **Thane, Maharashtra**. This role involves providing first-level technical assistance and support to end-users, addressing inquiries and resolving technical issues across various platforms and software. You will be responsible for diagnosing hardware and software problems, guiding users through step-by-step solutions, and documenting technical issues and their resolutions. The ideal candidate possesses strong analytical skills, excellent problem-solving abilities, and a patient, customer-centric approach. Experience with ticketing systems and remote desktop tools is highly desirable. You will also contribute to creating and maintaining knowledge base articles and FAQs to empower users to self-solve common issues. This hybrid role requires regular on-site presence for team collaboration, training, and handling sensitive hardware-related issues, with the flexibility for some remote work for troubleshooting software-based problems. A passion for technology and a commitment to providing exceptional support are essential.
Responsibilities:
Responsibilities:
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Respond to queries either in person, via phone, or email.
- Diagnose and resolve technical hardware and software issues.
- Install, modify, and repair computer hardware and software.
- Ask clarifying questions to determine user needs.
- Walk customers through problem-solving processes.
- Follow standard procedures for the proper escalation of unresolved issues.
- Provide support to employees on computer hardware, software, and network operations.
- Manage and maintain IT support tickets.
- Proven experience as a Technical Support Specialist or in a similar role.
- Proficiency in IT troubleshooting, hardware, and software.
- Excellent communication and customer service skills.
- Strong problem-solving and analytical abilities.
- Experience with ticketing systems and remote support tools.
- High school diploma or equivalent; IT certifications are a plus.
This advertiser has chosen not to accept applicants from your region.
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