150 Support Specialists jobs in Vijayawada

Altisource logo

Post-Close Analyst

Employees can work remotely

Full-time

Salary - 3.5lpa + 6k NSA+ incentives( 10- 15k)

Willing to work in night shifts

Job Description

Review and update construction documents in the system to ensure completeness and accuracy.

Maintain and update construction budget details while placing inspection orders with field inspectors.

Assign inspection orders to nearby inspectors and track their acceptance and scheduling within the stipulated timeframe.

Communicate effectively with lenders, contractors, and field inspectors via calls and emails to obtain missing or required documentation.

Coordinate with stakeholders through email and phone communication to ensure order fulfillment.

Schedule and manage site inspections with field inspectors across the United States, following up to expedite order completion.

Notify clients about order status updates via emails and chat messages to ensure transparency and efficiency.

Qualifications

Graduate

Excellent attention to detail in reviewing documentation and identifying gaps.

Excellent communication skills to interact with clients, contractors, and inspectors.

Ability to multitask and meet deadlines in a fast-paced environment.

Must have experience in US mortgage documents review process.

Additional Information

PERKS OF WORKING AT ALTISOURCE

Company Description

ARE YOU READY TO WORK AT ALTISOURCE?

Are you interested in making an immediate impact on work that matters?

Are you looking to join a group of seasoned industry experts, innovators and collaborators relentlessly focused on driving results?

Are you intrigued by a billion-dollar company that is financially successful but feels like a start-up?

If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities.

Prosperity

Competitive base salaries - we believe the top talent deserves the top dollar!

401k plans with company matching – we want to empower you to foster your career, and prepare for retirement

Good Health

Comprehensive Medical, Dental, and Vision insurance plans

Tax-free Flexible Spending Account

Life insurance, short-term, and long-term disability

.And Happiness!

Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year

Free snacks, drinks and coffee

Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations)

Opportunities for you to join our community service initiatives, including Habitat for Humanity

Are you up to the challenge? Apply today!

Got a question? Contact our Talent Acquisition Team at

At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Altisource logo

Post-Close Analyst

Employees can work remotely

Full-time

Salary - 3.5lpa + 6k NSA+ incentives( 10- 15k)

Willing to work in night shifts

Job Description

Review and update construction documents in the system to ensure completeness and accuracy.

Maintain and update construction budget details while placing inspection orders with field inspectors.

Assign inspection orders to nearby inspectors and track their acceptance and scheduling within the stipulated timeframe.

Communicate effectively with lenders, contractors, and field inspectors via calls and emails to obtain missing or required documentation.

Coordinate with stakeholders through email and phone communication to ensure order fulfillment.

Schedule and manage site inspections with field inspectors across the United States, following up to expedite order completion.

Notify clients about order status updates via emails and chat messages to ensure transparency and efficiency.

Qualifications

Graduate

Excellent attention to detail in reviewing documentation and identifying gaps.

Excellent communication skills to interact with clients, contractors, and inspectors.

Ability to multitask and meet deadlines in a fast-paced environment.

Must have experience in US mortgage documents review process.

Additional Information

PERKS OF WORKING AT ALTISOURCE

Company Description

ARE YOU READY TO WORK AT ALTISOURCE?

Are you interested in making an immediate impact on work that matters?

Are you looking to join a group of seasoned industry experts, innovators and collaborators relentlessly focused on driving results?

Are you intrigued by a billion-dollar company that is financially successful but feels like a start-up?

If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities.

Prosperity

Competitive base salaries - we believe the top talent deserves the top dollar!

401k plans with company matching – we want to empower you to foster your career, and prepare for retirement

Good Health

Comprehensive Medical, Dental, and Vision insurance plans

Tax-free Flexible Spending Account

Life insurance, short-term, and long-term disability

.And Happiness!

Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year

Free snacks, drinks and coffee

Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations)

Opportunities for you to join our community service initiatives, including Habitat for Humanity

Are you up to the challenge? Apply today!

Got a question? Contact our Talent Acquisition Team at

At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The IT Helpdesk Analyst – L1 Support acts as the initial point of contact for all internal IT support issues across SOLM. This role focuses on providing frontline support to a global user base across multiple time zones and technologies, with a special emphasis on mac OS, Windows, and Saa S tools. The analyst will log and manage tickets via Salesforce Service Cloud, provide timely responses, and deliver an excellent end-user experience.The role requires outstanding communication skills, a calm and soft-spoken demeanor, and the ability to liaise effectively with regional stakeholders and internal teams in a professional, culturally sensitive manner.End-User SupportServe as the first point of contact for all IT-related queries, incidents, and requests via Salesforce Service Cloud (ticketing system).Support end-users across mac OS and Windows 10/11 environments.Provide remote assistance using Zoom, Teams, and other collaboration tools.Assist with access issues, password resets, MFA support, and basic software troubleshooting.Issue Troubleshooting & EscalationTroubleshoot hardware and software issues related to:Office 365 (Outlook, Teams, One Drive)VPN, RDP, internet/network connectivityPrinting, conference room equipment, endpoint configurationsEscalate unresolved technical issues to L2/L3 support based on standard SLAs.Record all actions, communications, and outcomes in the ticketing system.Stakeholder Engagement & CommunicationCommunicate technical solutions clearly to users with varying technical skill levels.Maintain professionalism when working with international colleagues and leadership.Exhibit excellent verbal and written English communication with a courteous and empathetic approach.Collaborate with internal teams and support global operations across North America, EMEA, LATAM, and APAC regions.Device and Access ManagementAssist with user onboarding/offboarding (Active Directory, Azure AD, O365).Perform basic mac OS user configuration and application setup.Coordinate device provisioning, handoffs, and return logistics.Track assets in alignment with company inventory procedures.Security and ComplianceGuide users on secure password practices and endpoint protection basics.Detect and report unusual behavior or phishing incidents to the security team.Ensure compliance with IT security policies in daily support tasks.Evaluate and recommend new technologies and solutions to improve operations.Drive innovation and continuous improvement within the IT infrastructure.Plan and execute technology upgrades and modernization efforts.Implement backup solutions and ensure data integrity and availability.Vendor Management and Collaboration:Manage relationships with vendors and service providers.Evaluate and select third-party solutions and services.Coordinate with external partners for support and services.Ensure vendor deliverables meet organizational standards and requirements.Communication Skills:Effective Communication: Clearly articulate technical concepts and solutions to both technical and non-technical stakeholders.Soft-spoken demeanor, and the ability to liaise effectively with regional stakeholders and internal teams in a professional, culturally sensitive manner.EssentialBachelor's Degree in Computer Science, Information Technology, or equivalent.3-5 years in an IT Helpdesk or Desktop Support role.Soft-spoken and user-friendly demeanor – with an empathetic approach.Multi-regional collaboration – ability to support and engage across global teams.Problem-solving mindset – proactive, patient, and calm under pressure.Flexible to work on different time zone.Technical qualificationsExposure to ticketing systems like Salesforce Service Cloud, Jira, or Service Now.Technical SkillsOperating Systems: Windows 10/11, Windows Servers, mac OS (basic to intermediate level)ITSM Tools: Salesforce Service Cloud (must), Jira, RemedyCollaboration Tools: Microsoft 365, Teams, One Drive, Zoom, SlackUser Access: Active Directory, Azure AD, MFA toolsEndpoint Security: Awareness of antivirus, phishing alerts, and endpoint monitoring basics

The IT Helpdesk Analyst – L1 Support acts as the initial point of contact for all internal IT support issues across SOLM. This role focuses on providing frontline support to a global user base across multiple time zones and technologies, with a special emphasis on macOS, Windows, and SaaS tools. The analyst will log and manage tickets via Salesforce Service Cloud , provide timely responses, and deliver an excellent end-user experience.

The role requires outstanding communication skills , a calm and soft-spoken demeanor , and the ability to liaise effectively with regional stakeholders and internal teams in a professional, culturally sensitive manner.

• End-User Support
• Serve as the first point of contact for all IT-related queries, incidents, and requests via Salesforce Service Cloud (ticketing system).
• Support end-users across macOS and Windows 10/11 environments.
• Provide remote assistance using Zoom, Teams, and other collaboration tools.
• Assist with access issues, password resets, MFA support, and basic software troubleshooting.
• Issue Troubleshooting & Escalation
• Troubleshoot hardware and software issues related to:
• Office 365 (Outlook, Teams, OneDrive)
• VPN, RDP, internet/network connectivity
• Printing, conference room equipment, endpoint configurations
• Escalate unresolved technical issues to L2/L3 support based on standard SLAs.
• Record all actions, communications, and outcomes in the ticketing system.
• Stakeholder Engagement & Communication
• Communicate technical solutions clearly to users with varying technical skill levels.
• Maintain professionalism when working with international colleagues and leadership.
• Exhibit excellent verbal and written English communication with a courteous and empathetic approach.
• Collaborate with internal teams and support global operations across North America, EMEA, LATAM, and APAC regions.
• Device and Access Management
• Assist with user onboarding/offboarding (Active Directory, Azure AD, O365).
• Perform basic macOS user configuration and application setup.
• Coordinate device provisioning, handoffs, and return logistics.
• Track assets in alignment with company inventory procedures.
• Security and Compliance
• Guide users on secure password practices and endpoint protection basics.
• Detect and report unusual behavior or phishing incidents to the security team.
• Ensure compliance with IT security policies in daily support tasks.
• Evaluate and recommend new technologies and solutions to improve operations.
• Drive innovation and continuous improvement within the IT infrastructure.
• Plan and execute technology upgrades and modernization efforts.
• Implement backup solutions and ensure data integrity and availability.
• Vendor Management and Collaboration :
• Manage relationships with vendors and service providers.
• Evaluate and select third-party solutions and services.
• Coordinate with external partners for support and services.
• Ensure vendor deliverables meet organizational standards and requirements.
• Communication Skills :
• Effective Communication : Clearly articulate technical concepts and solutions to both technical and non-technical stakeholders.
• Soft-spoken demeanor , and the ability to liaise effectively with regional stakeholders and internal teams in a professional, culturally sensitive manner.

Essential

• Bachelor's Degree in Computer Science, Information Technology, or equivalent.
• 3-5 years in an IT Helpdesk or Desktop Support role.
• Soft-spoken and user-friendly demeanor – with an empathetic approach.
• Multi-regional collaboration – ability to support and engage across global teams.
• Problem-solving mindset – proactive, patient, and calm under pressure.
• Flexible to work on different time zone.

Technical qualifications

• Exposure to ticketing systems like Salesforce Service Cloud , Jira, or ServiceNow.
• Technical Skills
• Operating Systems: Windows 10/11, Windows Servers, macOS (basic to

intermediate level)

• ITSM Tools: Salesforce Service Cloud (must), Jira, Remedy
• Collaboration Tools: Microsoft 365, Teams, OneDrive, Zoom, Slack
• User Access: Active Directory, Azure AD, MFA tools
• Endpoint Security: Awareness of antivirus, phishing alerts, and endpoint monitoring

basics

The IT Helpdesk Analyst – L1 Support acts as the initial point of contact for all internal IT support issues across SOLM. This role focuses on providing frontline support to a global user base across multiple time zones and technologies, with a special emphasis on macOS, Windows, and SaaS tools. The analyst will log and manage tickets via Salesforce Service Cloud , provide timely responses, and deliver an excellent end-user experience.

The role requires outstanding communication skills , a calm and soft-spoken demeanor , and the ability to liaise effectively with regional stakeholders and internal teams in a professional, culturally sensitive manner.

• End-User Support
• Serve as the first point of contact for all IT-related queries, incidents, and requests via Salesforce Service Cloud (ticketing system).
• Support end-users across macOS and Windows 10/11 environments.
• Provide remote assistance using Zoom, Teams, and other collaboration tools.
• Assist with access issues, password resets, MFA support, and basic software troubleshooting.
• Issue Troubleshooting & Escalation
• Troubleshoot hardware and software issues related to:
• Office 365 (Outlook, Teams, OneDrive)
• VPN, RDP, internet/network connectivity
• Printing, conference room equipment, endpoint configurations
• Escalate unresolved technical issues to L2/L3 support based on standard SLAs.
• Record all actions, communications, and outcomes in the ticketing system.
• Stakeholder Engagement & Communication
• Communicate technical solutions clearly to users with varying technical skill levels.
• Maintain professionalism when working with international colleagues and leadership.
• Exhibit excellent verbal and written English communication with a courteous and empathetic approach.
• Collaborate with internal teams and support global operations across North America, EMEA, LATAM, and APAC regions.
• Device and Access Management
• Assist with user onboarding/offboarding (Active Directory, Azure AD, O365).
• Perform basic macOS user configuration and application setup.
• Coordinate device provisioning, handoffs, and return logistics.
• Track assets in alignment with company inventory procedures.
• Security and Compliance
• Guide users on secure password practices and endpoint protection basics.
• Detect and report unusual behavior or phishing incidents to the security team.
• Ensure compliance with IT security policies in daily support tasks.
• Evaluate and recommend new technologies and solutions to improve operations.
• Drive innovation and continuous improvement within the IT infrastructure.
• Plan and execute technology upgrades and modernization efforts.
• Implement backup solutions and ensure data integrity and availability.
• Vendor Management and Collaboration :
• Manage relationships with vendors and service providers.
• Evaluate and select third-party solutions and services.
• Coordinate with external partners for support and services.
• Ensure vendor deliverables meet organizational standards and requirements.
• Communication Skills :
• Effective Communication : Clearly articulate technical concepts and solutions to both technical and non-technical stakeholders.
• Soft-spoken demeanor , and the ability to liaise effectively with regional stakeholders and internal teams in a professional, culturally sensitive manner.

Essential

• Bachelor's Degree in Computer Science, Information Technology, or equivalent.
• 3-5 years in an IT Helpdesk or Desktop Support role.
• Soft-spoken and user-friendly demeanor – with an empathetic approach.
• Multi-regional collaboration – ability to support and engage across global teams.
• Problem-solving mindset – proactive, patient, and calm under pressure.
• Flexible to work on different time zone.

Technical qualifications

• Exposure to ticketing systems like Salesforce Service Cloud , Jira, or ServiceNow.
• Technical Skills
• Operating Systems: Windows 10/11, Windows Servers, macOS (basic to

intermediate level)

• ITSM Tools: Salesforce Service Cloud (must), Jira, Remedy
• Collaboration Tools: Microsoft 365, Teams, OneDrive, Zoom, Slack
• User Access: Active Directory, Azure AD, MFA tools
• Endpoint Security: Awareness of antivirus, phishing alerts, and endpoint monitoring

basics

Job descriptionWe are hiring for a MNC Company for Language Interpreter (Customer Support) Role. Permanent Work From Home PAN IndiaLanguages :- Bengali/Nepali/FrenchNote :- Excellent English Speaking SkillJob Description:This is a full-time remote role for a Language Interpreter. The Language Interpreter will be responsible for providing accurate interpretation in Bengali/Nepali/French Language and English Language during telephone and video conversations between individuals of different languages and backgrounds. The Language Interpreter will also be required to listen carefully to speakers' statements to interpret them correctly, ask questions when necessary, and remain neutral and impartial.1. Responsible for listening and precisely interpreting communication between two differentlanguage speaking persons (Example: English To Bengali/Nepali/French & Bengali/Nepali/French To English)2. Adhering to standard operating procedures required for the process and organizationJob Role:- Language InterpreterDomain - Customer Support & OperationsLocation:- Permanent Work From HomeSalary:- 30k-40k For Bengali & Nepali / 8-10 LPA For FrenchShifts:- First 3 months Night Shift (US &UK), After that rotational including day shift.Work days:- 5 days a weekWeek offs:- 2 Rotational week offsDesired candidate profile:Education: 12th, Diploma / Any GraduateExperience: Fresher / ExperienceImportant Note :- For French, Minimum B2 Certified In French Language or B1 With Minimum 6 Month Experience or UG/PG Degree In French Language Is Mandatory.Required Skill set:1. Candidates should be highly proficient in Bengali/Nepali/French Speaking & English Speaking2. Command over Language with good understanding skills is required3. Excellent Communication skills required4. Candidate should be a good listener5. Candidate should be energetic and should have positive approach towards issues handling6. Candidates should be flexible to work in rotational shifts including night shift (5 days per week & 2rotational days off)Interview rounds:-HR interview(Telephonic)AMCAT TestLanguage Proficiency Test(In English and 2nd Language )Client Round (Final Virtual Interview)

Job Description:-Healeo Nutrition is a revolutionary wellness brand specializing in Nutritional Supplements and Holistic Wellness Programs. Our supplements have been consistently featured on the best-selling rank on Amazon since the launch of the products in October 2021. Our vision is to become a homegrown Indian brand that becomes a trusted name in the healthcare sector around the world. Healeo Nutrition is backed by Global Group of Companies, a multinational conglomerate based in Oman, specializing in various industries like Healthcare, Petroleum, Hospitality, Interior Design, and Food testing Laboratories.Stipend: INR 10,000 per month*Working days: Monday- Saturday*Working shift: 9 am- 6 pmResponsibilitiesRespond promptly and professionally to customer inquiries via email, phone, and chat.Collaborate with cross-functional teams to streamline workflows and enhance efficiency.Assist in the implementation and improvement of operational processes.Assist in special projects and initiatives as assigned.Requirements:Fluent in English and Malayalam.Should be well-versed in Microsoft Excel.Prior experience in customer inquiry handling is preferable.Detail-oriented with a focus on accuracy and qualityHow to Apply:Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and interest in the role. Please include the subject line "Application for Operations Intern – (Your Name)". Send an email to: or Apply via Join Healeo Nutrition and contribute to our mission of promoting health and wellness through engaging and informative content. Apply now and be part of our journey to inspire healthy living worldwide!