86 Swiggy jobs in Bengaluru

Food Delivery Boy

Bengaluru, Karnataka TAKSH GROUP

Posted 1 day ago

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Job Description

HIRING FOR DELIVERY BOYS

LOCATION:

- Bangalore

CANDIDATES SHOULD HAVE DL AND BIKE

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift
- Weekend availability

Work Location: In person
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Service Delivery Manager

Bengaluru, Karnataka AGCO Corporation

Posted 2 days ago

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Job Description

Service Delivery Manager
Date: Aug 27, 2025
Req ID:
Location:
Bengaluru, KA, IN
Workplace Type: Hybrid/Remote
Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.
The Service Delivery Manager is responsible for supporting & managing the delivery and support of the managed services provider(s). This role ensures that AGCO DT Services operate efficiently, meet SLAs, and provide a satisfactory user experience and service excellence. The Service Delivery Manager oversees the provision of support services, maintains high levels of customer satisfaction, and promotes continuous improvement in service performance.
**Your Impact**
+ Service Management: Oversee the delivery of application support services, ensuring compliance with service level agreements (SLAs) and performance standards. Manage client expectations and ensure high levels of customer satisfaction
+ Vendor/Partner Management: Manage relationships with third-party vendors and service providers, ensuring they deliver high-quality services and meet contractual obligations. Include managing vendor relationships in a managed services context
+ Incident Management: Accountable for application-related incidents and problems, ensuring minimal disruption to client operations. Focus on proactive incident management and root cause analysis
+ Stakeholder Communication & Engagement: Act as the primary point of contact for stakeholders, providing regular updates on service performance and addressing any concerns or issues. Manage client relationships and ensure alignment with client business needs.
+ Reporting and Analysis: Monitor and report on service delivery performance, identifying areas for improvement and implementing corrective actions. Include reporting to clients and ensuring transparency in service delivery,and accountable for Service Delivery Metrics for applications in scope
**Your Experience and Qualifications**
+ Bachelor's degree or higher in computer science, information Systems, or related field.
+ Proven experience as a Service Delivery Manager or in a similar role, with a focus on Application Support and vendor management.
+ Experience with global or offshore AMS delivery models.
+ Ability to manage multiple priorities and work effectively in a fast-paced environment.
+ Experience with ITIL or other service management frameworks will be an advantage, Familiarity with enterprise applications such as SAP, Oracle, Salesforce and Customer Applications
**Your Benefits**
+ GLOBAL DIVERSITY - Diversity means many things to us, different brands, cultures, nationalities, genders, generations - even variety in our roles. You make us unique!
+ ENTERPRISING SPIRIT- Every role adds value. We're committed to helping you develop and grow to realize your potential.
+ POSITIVE IMPACT - Make it personal and help us feed the world.
+ INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence - and work alongside teams of people worldwide who share your enthusiasm
+ MAKE THE MOST OF YOU - Benefits include health care and wellness plans and flexible and virtual work option.

**Your Workplace**
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
**Join us as we bring agriculture into the future and apply now!**
Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities, or benefits and may change at any time with or without notice.
**AGCO is proud to be an Equal Opportunity Employer**
**Job Segment:** Computer Science, ERP, User Experience, Oracle, Database, Technology
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Service Delivery Executive

Bangalore, Karnataka NTT America, Inc.

Posted 18 days ago

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Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Key Responsibilities:**
+ Leads and manages a virtual team of Service Delivery experts to manage the delivery governance and continual service improvement of Corporate IT into regions and service divisions.
+ Maintains a holistic position across regions and service divisions to ensure full objectivity and impartiality whilst maintaining the Digital Office strategic direction for Corporate IT.
+ Ensures that the standard governance model is implemented and adhered to across regions and service divisions.
+ Develops standardized frameworks, methodologies, tools, systems and reporting across regions and service divisions that is required to ensure successful governance and the performance of Corporate IT Service Delivery.
+ Develops and maintains digital real time reporting capabilities to ensure deep analytical and insights on operations to drive improvements.
+ Works closely with delivery Operations and Service Management teams to ensure operational reports are delivered and analysed to provide feedback on trends, exceptions and insights.
+ Drives optimization and lowers the cost of services through digitalization, standardisation, optimization, and centralization to meet the cost saving targets.
+ Drives and assists regions and service divisions to simplify, consolidate, modernize, and/or retire regional tier 2/3 platforms in line with Digital Blueprint.
+ Ensures information and communication is effectively flowing into regions, service divisions and end users from our parts of the Digital Office.
+ Establishes excellent working relationships with internal business stakeholders
**Knowledge and Attributes:**
+ Extended understanding of business strategy and the ability to align service delivery efforts with organizational goals is vital.
+ Extended proficiency in using data and analytics to make informed decisions, track the performance of service delivery, and identify areas for improvement.
+ Proven ability to collaborate and build relationships with executives, department heads, and other stakeholders to gain buy-in and support for service delivery transformation efforts.
+ Extended knowledge and understanding of IT industry environment and business needs.
+ Extended business awareness and solid analytical skills.
+ Extended financial management and commercial skills.
+ Excellent communication skills (verbal and written) coupled with excellent questioning skills.
+ Assertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations.
+ Good problem-solving skills and ability to understand new issues quickly and make wise decisions.
+ Excellent client relationship building and engagement skills.
+ Ability to persuade, negotiate and influence key stakeholders.
+ Excellent project management skills
**Academic Qualifications and Certifications:**
+ Relevant bachelor's degree or equivalent in Information Technology or a related field.
+ ITIL Foundation V4 or higher preferred.
+ SIAM - Service Integration and Management Foundation would be advantageous.
+ Project Management certification would be advantageous
+ **Required experience:**
+ Extended demonstrated experience in a similar role preferably gained within a global IT services organization.
+ Extended demonstrated experience in IT service delivery management for large multinational.
+ Extended demonstrated experience leading and managing a team of service delivery specialists.
+ Extended demonstrated continuous service improvement experience.
+ Extended demonstrated client satisfaction experience is essential.
+ Advanced demonstrated experience in Resource Coordination is beneficial.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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Service Delivery Manager

Bengaluru, Karnataka Körber Pharma

Posted 6 days ago

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Job Description

Service Delivery Manager (SDM)

Pioneer your career! Körber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. Together, we aim to be the first to do the right thing at the right time.

Join the home for entrepreneurs!

We are seeking an experienced professional to manage and lead the customer maintenance organization. The role requires strong expertise in maintenance contracts, customer relations, and quality management, with the ability to drive operational excellence, ensure contractual compliance, and maintain customer satisfaction.


Key Responsibilities

  • Customer Relationship Management
  • Act as the primary point of contact for customers in the maintenance phase.
  • Build and maintain strong, long-term relationships with customers.
  • Ensure a high level of customer satisfaction through proactive engagement and timely resolution of issues.
  • Maintenance Deliveries & Operations
  • Accountable for end-to-end maintenance service delivery.
  • Oversee and manage the internal customer install base.
  • Ensure smooth on-boarding of new customers transitioning from deployment to maintenance phase.
  • Commercial & Contract Management
  • Manage and maintain Annual Maintenance Contracts (AMCs) and renewals.
  • Drive the contract lifecycle from creation of SOWs, purchase orders, to invoicing.
  • Review, negotiate, and renew customer maintenance contracts.
  • Control and monitor maintenance P&L, ensuring profitability and cost optimization.
  • Ensure timely and accurate billing for maintenance services.
  • Quality & Compliance
  • Ensure adherence to quality management processes and standards.
  • Collaborate with cross-functional teams to drive improvements in service delivery.
  • Maintain compliance with industry regulations (IT, pharma, or relevant quality-driven sectors).
  • Leadership & Strategic Contribution
  • Contribute to continuous process improvement and operational efficiency.
  • Support business growth by identifying upsell/cross-sell opportunities within maintenance services.
  • Provide guidance and mentorship to internal teams supporting maintenance operations.


Qualifications & Experience

  • Overall 10–15 years of professional experience, with at least 5 years in similar roles.
  • Strong background in IT, Pharma, or other quality-driven industries.
  • Demonstrated experience in managing AMCs, renewals, and customer maintenance services.
  • Ability to manage P&L, contracts, and customer-facing operations.
  • Excellent communication, negotiation, and interpersonal skills with strong intercultural awareness.
  • Conscientious, detail-oriented, and structured way of working.
  • Preferred relevant experience in Quality Management.


Your working environment at Körber

Körber Business Area Pharma is the leading provider of MES (Manufacturing Execution Systems) software to the pharmaceutical and biotech manufacturing industry. Our first-in-class Werum PAS-X software offering allows our customers to control and record the making of life-saving therapies to ensure the best possible business and patient outcomes. We are seeking talented individuals as we look to transform our business and products to meet the constantly shifting demands of the ongoing revolution in factory digitization and automation.

Your benefits

  • Competitive compensation package.
  • Opportunities for professional growth within a global organization.
  • A work environment that values collaboration, efficiency, and commitment.
  • Continuous learning and development opportunities.

Can you find yourself in this profile?

Then you are right at Körber. We are looking forward to getting to know you!

This advertiser has chosen not to accept applicants from your region.

Service Delivery Manager

Bengaluru, Karnataka Körber Pharma

Posted 5 days ago

Job Viewed

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Job Description

Service Delivery Manager (SDM)

Pioneer your career! Körber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. Together, we aim to be the first to do the right thing at the right time.

Join the home for entrepreneurs!

We are seeking an experienced professional to manage and lead the customer maintenance organization. The role requires strong expertise in maintenance contracts, customer relations, and quality management, with the ability to drive operational excellence, ensure contractual compliance, and maintain customer satisfaction.

Key Responsibilities

  • Customer Relationship Management
  • Act as the primary point of contact for customers in the maintenance phase.
  • Build and maintain strong, long-term relationships with customers.
  • Ensure a high level of customer satisfaction through proactive engagement and timely resolution of issues.
  • Maintenance Deliveries & Operations
  • Accountable for end-to-end maintenance service delivery.
  • Oversee and manage the internal customer install base.
  • Ensure smooth on-boarding of new customers transitioning from deployment to maintenance phase.
  • Commercial & Contract Management
  • Manage and maintain Annual Maintenance Contracts (AMCs) and renewals.
  • Drive the contract lifecycle from creation of SOWs, purchase orders, to invoicing.
  • Review, negotiate, and renew customer maintenance contracts.
  • Control and monitor maintenance P&L, ensuring profitability and cost optimization.
  • Ensure timely and accurate billing for maintenance services.
  • Quality & Compliance
  • Ensure adherence to quality management processes and standards.
  • Collaborate with cross-functional teams to drive improvements in service delivery.
  • Maintain compliance with industry regulations (IT, pharma, or relevant quality-driven sectors).
  • Leadership & Strategic Contribution
  • Contribute to continuous process improvement and operational efficiency.
  • Support business growth by identifying upsell/cross-sell opportunities within maintenance services.
  • Provide guidance and mentorship to internal teams supporting maintenance operations.

Qualifications & Experience

  • Overall 10–15 years of professional experience, with at least 5 years in similar roles.
  • Strong background in IT, Pharma, or other quality-driven industries.
  • Demonstrated experience in managing AMCs, renewals, and customer maintenance services.
  • Ability to manage P&L, contracts, and customer-facing operations.
  • Excellent communication, negotiation, and interpersonal skills with strong intercultural awareness.
  • Conscientious, detail-oriented, and structured way of working.
  • Preferred relevant experience in Quality Management.

Your working environment at Körber

Körber Business Area Pharma is the leading provider of MES (Manufacturing Execution Systems) software to the pharmaceutical and biotech manufacturing industry. Our first-in-class Werum PAS-X software offering allows our customers to control and record the making of life-saving therapies to ensure the best possible business and patient outcomes. We are seeking talented individuals as we look to transform our business and products to meet the constantly shifting demands of the ongoing revolution in factory digitization and automation.

Your benefits

  • Competitive compensation package.
  • Opportunities for professional growth within a global organization.
  • A work environment that values collaboration, efficiency, and commitment.
  • Continuous learning and development opportunities.

Can you find yourself in this profile?

Then you are right at Körber. We are looking forward to getting to know you!

This advertiser has chosen not to accept applicants from your region.

Service Delivery Manager

Bengaluru, Karnataka UMIND CONSULTING

Posted today

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Job Description

Job information of sales executive

Job Description of SDA- Non Cash (Aspire)

Reports to:

Service Delivery Manager (Branch Manager in case of branches where there is no SDM)

Brief Description:

Provide Customer Service to RBL Banks customer, Relationship Manager for Aspire Banking segment customer of the bank, Enhance the value of existing customer of the bank, Acquire new customer for bank , Cross Sell Various Bank Products

Key Job Responsibilities of SDA- Customer Service

Business Deliverables:

Product Holding Ratio, channel Enrolment and Data Quality : As per assigned benchmarks for branch categories

ERV and NTB growth as per targets set for the branch

Achieve overall deposits growth

Achieve fee revenue (LI, GI, TFx, Assets, MF, etc.)

Achieve certification on all the products being sold through the branch

Adherence to policies and guidelines such as KYC & AML

Customer Services:

Service Delivery & Excellence : Ensuring service delivery as per the established benchmarks on TAT and complaint management

Ensuring updated mandatory displays and good look & feel of lobby to ensure customer satisfaction

Adherence to BSOPM, compliance & Audit guidelines: Satisfactory scores on all internal/external audits and surprise checks by internal teams

Ensure quality customer service is delivered disseminating required product information

Recording complaints as per the specified process and resolving all complaints received from customers within the stipulated TAT’s

Ensure appropriate customer communication on closures

Preventive complaint management, asking for feedback from customers, who may not be complaining Promoting all direct banking channels and ensuring that the customer is utilizing the same

Portfolio Management

Candidate will be responsible to manage Aspire Banking Customer Portfolio of the bank (subject to creation of Aspire Banking Portfolio in the branch)

Identify existing/new customers who meet Aspire banking program criteria and upgrade these customers under the Aspire Banking program in line with the program criteria

Ensuring that customers make RBL their primary bank

Knowing about where all the customer is currently banking and moving him to our Bank

Ensuring that customer scoping is done and products are targeted accordingly

Sales to family members and associates which have been grouped together

Relationship enhancement by cross selling other bank products.

Regular customer contact to establish needs of the customer and opportunities to cross-sell

Meet the Performance Score Card

Achieving of portfolio level benchmarks of contactibility, Family grouping, Product Cross, channel Activation

Achievement of income plans and other benchmarks

Ensure that business plans for the month/quarter/year are duly met across products

Service benchmarks are met

Education:

Graduation must (min. score of 50%)

Competency:

-Sales and Influencing Skills

-Banking Product & Process Knowledge

-Planning and Organizing Skills

-Communication Skills

-Customer Service

-Customer portfolio management skills

Certification (Preferred):

AMFI Certification

IRDA

. Skillset Required: Customer Satisfaction, Management Skill, Customer Service, Compliance, Influencing Skills, Banking, Excel, Communication Skill, Planning And Organizing
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Service Delivery Manager

Bengaluru, Karnataka Multi Recruit

Posted today

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Job Description

Roles and Responsibility

  • Reconciliationof Balance sheet and P&L statements of multiple assets (100+ properties& funds)
  • Identifyabnormalities and come up with internal checks / controls
  • PerformKPI, Trend and Comparative analysis
  • Lead a teamof qualified professionals
  • Report tothe CFO of a growing real estate company in the US
  • Flexible toadjust with dynamically changing environment
  • Liaise withthe Leadership team, Property Managers & Asset Managers
  • Understandingof policies & procedures surrounding Mortgages, Sweeps, Inter-co,Non-operating items, Depreciation / Amortization, Intangibles, Prorations,Capitalization, Escrows, Overheads, Reserves, Distributions, Deferred items,Insurance, Taxes, Fees calculations, Investments, Aging items, Prior perioditems so on & so forth
  • Work onmultiple accounting and reporting tools like Yardi, Resman, Joiin, Entrata soon & so forth
  • Flexible toextend based on deliverables
  • This advertiser has chosen not to accept applicants from your region.
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    Executive - Service Delivery

    Bengaluru, Karnataka Microland

    Posted today

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    Job Description

    Required Skills
    Technology | IT Service Management Tools | Servicenow
    Behavioral | Microland Skills | Customer Centricity
    Behavioral | Microland Skills | Execution Excellence
    Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL)

    Education Qualification :
    Any Graduate

    Certification Mandatory / Desirable :
    Technology | IT Service Management Certifications | ITIL Intermediate Certificate

    Details:
    Will be responsible to collaborate with the service department team and handles customer service interactions, reports, and repairs. The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

    1. Provide customers with the information they need to rent or purchase equipment that is appropriate for their project
    2. Develop contracts for commercial contractors and developers who have ongoing equipment rental or purchase needs
    3. Train the sales staff using best practices in upselling, customer satisfaction and brand promotion
    4. Manage our work order system, including invoice logging, and generate service invoices
    5. Instruct customers on equipment operation, care and maintenance
    6. Inspect rental equipment upon return and return deposits less any observed damage
    7. Increase sales across all channels through effective hiring, training and management approaches

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    Service Delivery- CTD

    Bengaluru, Karnataka Carrier

    Posted today

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    Job Description

    About the role

    Service Area Manager for South region taking care of CTD Product Repair & Maintenance through Dealer Network.

    Key Responsibilities:

  • Service Area Manager for South region taking care of CTD Product Repair & Maintenance through Dealer Network.

  • Responsible for complete South Service Operations

  • Managing Key Accounts

  • Dealer Network Management

  • Service Revenue through Part Sales

  • Min 4-8 years of experience in Cold Storage/ HVAC

  • Benefits

    We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

  • Make yourself a priority with flexible schedules, parental leave

  • Drive forward your career through professional development opportunities

  • Achieve your personal goals with our Employee Assistance Programme

  • Our commitment to you

    Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is .

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