32 Tata Consultancy Services jobs in Gurgaon

Our client, a fast-growing technology solutions provider, is seeking a motivated and experienced Senior Account Executive to join their dynamic sales team. This role offers a hybrid work model, providing the flexibility to work from home and collaborate in person at their office. The Senior Account Executive will be responsible for managing and growing a portfolio of enterprise clients, focusing on selling innovative technology solutions. You will play a key role in identifying new business opportunities, developing strategic account plans, and building strong, long-term relationships with key stakeholders within client organizations. This position requires a proven track record in B2B technology sales, with a deep understanding of software, cloud services, or IT infrastructure. You will be responsible for conducting needs assessments, delivering compelling product demonstrations, negotiating contracts, and closing deals. The ideal candidate possesses exceptional communication, negotiation, and presentation skills, with the ability to articulate complex technical concepts in a clear and concise manner. Experience with CRM software (e.g., Salesforce) and a consultative sales approach are essential. Our client fosters a results-driven culture with a strong emphasis on teamwork and continuous learning, offering excellent career advancement opportunities for high performers. If you are a strategic thinker with a passion for technology sales and a desire to drive revenue growth, this hybrid role is an excellent fit.

Key Responsibilities:

• Manage and grow a portfolio of enterprise accounts.
• Identify and pursue new business opportunities within existing accounts.
• Develop and execute strategic account plans.
• Conduct needs assessments and provide tailored technology solutions.
• Deliver compelling product demonstrations and presentations.
• Negotiate contracts and close sales agreements.
• Build and maintain strong relationships with key client stakeholders.
• Achieve and exceed sales targets.
• Collaborate with internal teams to ensure client satisfaction.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 5 years of experience in B2B technology sales.
• Proven success in account management and new business development.
• Strong understanding of technology solutions and the IT market.
• Excellent negotiation, communication, and presentation skills.
• Proficiency in CRM software (e.g., Salesforce).
• Ability to work independently and collaboratively in a hybrid environment.

This hybrid role based in **Gurugram, Haryana, IN**, offers a significant opportunity to impact sales growth for a leading tech company.

Our client is actively seeking a highly motivated and accomplished Remote Enterprise Account Manager to join their cutting-edge technology solutions provider. This is a fully remote role, allowing you to manage key enterprise client relationships from anywhere. The ideal candidate will possess a proven history of successfully managing and growing large enterprise accounts, demonstrating a deep understanding of complex technology solutions and consultative sales methodologies. You will be responsible for nurturing long-term partnerships with existing enterprise clients, identifying opportunities for upselling and cross-selling, and ensuring client satisfaction and retention. Key duties include developing strategic account plans, conducting regular business reviews, coordinating with internal technical and support teams to deliver exceptional service, and acting as the primary point of contact for all client needs. A minimum of 6 years of experience in enterprise account management, with a strong focus on technology or software solutions, is required. Demonstrable success in achieving revenue targets and building strong, lasting client relationships is essential. Excellent communication, negotiation, and presentation skills are paramount. The ability to work independently, manage a diverse client portfolio, and thrive in a fast-paced, remote work environment is critical. A Bachelor's degree in Business, Marketing, or a related field is preferred. This is an exceptional opportunity for a seasoned account management professional to drive significant revenue growth and make a substantial impact within a dynamic technology company. We are looking for a strategic thinker with a client-centric approach and a passion for delivering value.

**About this role**
**Business Unit Overview:**
BlackRock Finance consists of finance professionals across several disciplines such as Financial Planning & Analysis, Treasury, Tax, Finance Controls, Global Strategic Sourcing (" **GSS** "), Finance Platform Support and Controllers. GSS is a global team, with team members primarily based in New York, Gurgaon, Edinburgh, and Budapest. GSS aims to be an organization of trusted strategic sourcing advisors enabling BlackRock to achieve more value. The GSS team advises and supports business functions on all their supplier-related initiatives whether they involve supplier identification, evaluation, selection, negotiation, performance management or escalation management. GSS seeks to avoid certain costs, deliver tangible cost reductions, furnish reliable analytical data and insights for improved decision making, and enable a socially responsible and diverse supplier base.
**Background:**
GSS seeks a seasoned professional in procurement with a focus on strategic sourcing to support the overall **Professional Services Category** **with a focus on IT Consulting** for BlackRock **at a global level** . The subcategories within this space include audit, tax, due diligence, real assets investments, non-IT and IT consulting including managed services, disclosures/reporting and proxy voting.
This professional should be responsible for **end-to-end management of strategic sourcing activities** -- from understanding stakeholder needs and available suppliers in the marketplace, to performing supplier assessment & due diligence, to negotiating, redlining, and executing supplier agreements in a timely fashion.
**Principal duties include:**
+ **Strategic Advisory:** Serve as a strategic advisor to all levels of management on all matters related to sourcing and procurement, offering insights and recommendations to optimize processes and achieve business objectives.
+ **Sourcing Strategy Development:** Develop and implement comprehensive sourcing strategies through competitive bidding, proofs-of-concept, demand management, supplier consolidation, and process reengineering efforts that align with the company's overall business goals, ensuring cost-effectiveness, quality, and social responsibility.
+ **Supplier Relationship Management:** Build and maintain strong relationships with key suppliers, negotiating and drafting favorable terms into contracts, ensuring the highest standards of quality and service.
+ **Market Analysis:** Conduct thorough market research and analysis to identify trends, risks, and opportunities within the supply chain, and prepare PowerPoint decks to support informed sourcing decision-making.
+ **Cost Management:** Implement cost-saving initiatives and strategies to reduce overall expenses without compromising on quality or performance.
+ **Risk Management:** Identify potential risks within the supply chain and develop mitigation plans to ensure business continuity and minimize disruptions.
+ **Cross-Functional Collaboration:** Work closely with internal stakeholders, including Business Function Leads, Category Leads, Third Party Risk, and Legal teams around the world in the negotiation of General Services Agreements, Engagement Letters, and Statements of Work.
+ **Compliance and Ethics:** Ensure all sourcing and procurement activities comply with corporate policies, ethical standards, and legal requirements.
**Experience required:**
+ At least 5 years of strategic sourcing experience at a consulting, accounting, regulatory services, multilateral development bank, technology or financial services institution, with a proven track record of success in a strategic sourcing advisory role that works with the Big 4 accounting and professional services firms and/or strategy consulting firms (McKinsey, Bain, BCG) and/or large IT consulting firms (i.e. Cognizant, TCS, Wipro, HCL, Infosys, Slalom, Stefanini, EPAM, Kyndryl, Softtek).
+ A passion for the investment advisory and professional services sector, including a comprehensive understanding of market drivers, trends, and dynamics. This should include knowledge of how to negotiate technology agreements in this sector (proxy voting systems, data rooms, tax tools, etc.)
+ Expertise with category planning, competitive bidding techniques (RFI, RFP, RFQ), creation of business cases, vendor selection, vendor risk due diligence, operations management, and vendor dispute/escalation management.
+ Financial modelling skills to build multiple negotiation scenarios, total cost of ownership models, consumption models, and demand forecasts based on spend analytics and other data sources.
+ Depth in drafting, redlining, and negotiating global contracts, including experience drafting engagement letters and service level agreements (SLAs), with professional service providers. This includes a solid understanding of contract law, including demonstrated ability to understand, interpret and articulate key legal terms in agreements.
**Competencies:**
+ Strong oral and written English language skills.
+ Highly strategic thinker with a proactive approach to challenges and opportunities, possessing superior analytical skills, including the ability to translate analyses into negotiation strategies and results
+ Strong leadership and interpersonal skills, with the ability to work effectively in a team-oriented environment, eliciting support for key initiatives from senior management and other key stakeholders, by building and delivering clear, well-structured presentations
+ Detail-oriented and organized, with a commitment to excellence and continuous improvement.
+ Adaptable and resilient, with the ability to thrive in a fast-paced and dynamic business environment and with the willingness to adapt working hours to meet business needs and deadlines, understanding that most of the BlackRock supplier portfolio is comprised of firms based in the United States.
+ Proficient MS Office skills, including experience using CoPilot and other AI software products.
**Education Requirements:**
+ Bachelor's Degree, with preferences for Accounting, Computer Science, Engineering, Economics, Finance, Data Science, Operations Research, Supply Chain Management, Entrepreneurship, or Legal Studies.
+ Advanced degrees in Business, Law, or related areas are a plus.
**Our benefits**
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
**Our hybrid work model**
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
**About BlackRock**
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock ( | Twitter: @blackrock ( | LinkedIn: is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

About Glean We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work. We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications. Glean

was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same. We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.

Role Glean is seeking a talented Software Engineer - Consulting Services to build a highly performant, scalable, secure, permissions-aware system that makes all the relevant enterprise knowledge readily available to employees in all contexts of their work. Glean is the work assistant with intuition and helps find and leverage the exact knowledge you need right when you need it so you and your team can get big things done. Join our hard-working team and elevate your career. We are professional, creative, passionate, and, most importantly - customer-obsessed. Glean Software Engineer - Consulting Services are self-starters, driven, and can manage themselves. We believe in giving engineers responsibility, not tasks. Our goal is to motivate and challenge you to do your best work by empowering you to make your own decisions. To do that, we have a very transparent structure and give people freedom to exercise their judgment, even in critical scenarios. This develops more capable engineers and keeps everyone engaged and happy, ultimately leading to customer delight.

What you will do and achieve As a Software Engineer - CS at Glean, you will play a critical role in building out features and solutions for long-term stability and last-mile delight to our customers. Work closely with cross-functional teams, including development, Solution Architects, and CSM teams to implement solutions and enhance the existing system. Your expertise will help us maintain a high standard of service for our customers. You would be expected to write well-thought-out design documents and build and maintain robust, high-quality, and well-tested code across various languages Mentor more junior engineers or learn from battle-tested ones

Key Responsibilities : Design, develop, and maintain high-quality software applications and libraries. Develop a strong understanding of our product and engineering architecture and design and implement scalable solutions capable of handling and processing large-scale data sources efficiently for customer use cases. Collaborate with cross-functional teams to define, design, and ship new features and connectors to help move deals ahead. Participate in code reviews and ensure adherence to coding standards. Identify opportunities to improve software quality through process improvements, automation, and system optimizations to enhance product performance and customer experience. Train and mentor junior engineers, fostering a collaborative and knowledge-sharing environment.

Who you are Bachelor’s degree in Computer Science, Engineering, or a related field. 5+ years of experience in a software development role, preferably in a B2B SaaS environment. Strong understanding of software development life cycles and methodologies, including Agile and DevOps practices. Proficiency in programming languages such as Python, Java, Go, or TypeScript, along with experience in troubleshooting software applications. Familiarity with cloud platforms (AWS, GCP, or Azure) and related services. Experience with database management and query languages (SQL, NoSQL). Excellent analytical and problem-solving skills, with a focus on delivering high-quality results. Strong communication skills, capable of working with both technical and non-technical stakeholders.

Key knowledge and skills Thrive in a customer-focused, tight-nit and cross-functional environment - being a team player and willing to take on whatever is most impactful for the company is a must A proactive and positive attitude to lead, learn, troubleshoot, and take ownership of both small tasks and large features Strong coding skills (for example in Go/Python/Java/C++ etc) with an emphasis on designing for reliability and scale, and writing well-tested components Ability to diagnose and troubleshoot software issues effectively. Familiarity with cloud-native development practices in GCP/AWS/Azure is a plus Understanding of Agile and DevOps practices for efficient software lifecycle management. Strong verbal and written communication skills for collaboration between customers and technical and non-technical stakeholders.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

About Schneider Electric

Schneider Electric is a global leader in energy management, sustainability, and automation. We provide innovative solutions to optimize energy performance, enhance operational efficiency, and drive digital transformation. Our consulting services empower clients with tailored strategies for electrical asset management, energy efficiency, power quality, and digital energy transformation.

Position Summary

We are seeking an experienced and Senior Manager – Business Development (Consulting Services) to accelerate the growth of Schneider Electric’s consulting portfolio in the electrical and energy management domain.

This role requires a strong consultative approach, deep technical understanding in power sector and digital solutions. Should have and a proven record of working in sales/ BD in similar organisations such as Hitachi, ABB, Siemens, Big 4s etc. and deeply engaged with the decision-makers across industries, utilities, government, public infrastructure projects and data centers. The candidate will lead business development initiatives for consulting services of Schneider Electric, propose consulting services, build trusted client relationships, bring business and collaborate with cross-functional teams to consulting solutions.

Key Responsibilities

1. Business Development & Market Growth

- Proactively identify and develop opportunities for Schneider Electric’s consulting services in the energy, power systems, digital transformation, building solutions, data center across various clients. Carry business development and sales targets for the assigned territory - Establish partnerships with MSI, MEP firms, consultants and industry networks to expand market reach and drive penetration into new verticals while expanding existing client relationships - Build strong relationship with C-suite executives and key stakeholders, understand client challenges to propose customized consulting solutions across energy, electrical digital and data center domains. Act as a trusted advisor throughout the consulting lifecycle ensuring client satisfaction and repeat engagements. - Promote and position Schneider Electric’s consulting offerings, including: - Energy audits and efficiency assessments, Advanced Power system and power quality studies with GRID and Renewable energy - Electrical asset lifecycle consulting through Eco-consult advisory services - Data center audits and optimization services - Grid modernization, utilities, transmission & substation consulting

2. Technical & Cross-functional Collaboration

- Support sales teams with technical discussions, proposals and client presentations 7 work with tendering teams to ensure competitive and value-based proposals - Should have good experience in Govt. tenders and GEM/ e-procurement websites - Collaborate with SMEs and marketing teams to create innovative consulting packages & - Represent Schneider Electric in workshops, seminars and industry forums as a thought leader. Monitor industry trends, competitor strategies, and client insights to continuously refine consulting offerings

3. Leadership & Capability Building

- Mentor sales and technical teams on consulting solutions, market trends and value-based selling.

Education & Experience

- Bachelor’s degree in Electrical / Electronics Engineering (Master’s degree / MBA preferred). - 7–15 years of experience in the electrical and energy domain, with a proven track record in consulting business development and client engagement specific to above areas - Strong exposure to power system studies (utilities, industries, and government), data center, digital transformation, PMO, solid technical understanding of MV/LV / HV products and solutions, energy efficiency, power quality improvement etc. - Prior consulting experience with a Big 4 firm or equivalent energy/power consulting practice is a plus.

**About the Job:**
Be the expert customers turn to when they need to build strategic, scalable systems. Red Hat Services is looking for a well-rounded Architect to join our team in Mumbai covering Asia Pacific. In this role, you will design and implement modern platforms, onboard and build cloud-native applications, and lead architecture engagements using the latest open source technologies.
You'll be part of a team of consultants who are leaders in open hybrid cloud, platform modernisation, automation, and emerging practices - including foundational AI integration. Working in agile teams alongside our customers, you'll build, test, and iterate on innovative prototypes that drive real business outcomes.
This role is ideal for architects who can work across application, infrastructure, and modern AI-enabling platforms like Red Hat OpenShift AI. If you're passionate about open source, building solutions that scale, and shaping the future of how enterprises innovate - this is your opportunity.
**What will you do:**
+ Design and implement modern platform architectures with a strong understanding of Red Hat OpenShift, container orchestration, and automation at scale.
+ Strong experience in managing "Day-2" operations of Kubernetes container platforms by collaborating with infrastructure teams in defining practices for platform deployment, platform hardening, platform observability, monitoring and alerting, capacity management, scalability, resiliency, security operations.
+ Lead the discovery, architecture, and delivery of modern platforms and cloud-native applications, using technologies such as containers, APIs, microservices, and DevSecOps patterns.
+ Collaborate with customer teams to co-create AI-ready platforms, enabling future use cases with foundational knowledge of AI/ML workloads.
+ Remain hands-on with development and implementation - especially in prototyping, MVP creation, and agile iterative delivery.
+ Present strategic roadmaps and architectural visions to customer stakeholders, from engineers to executives.
+ Support technical presales efforts, workshops, and proofs of concept, bringing in business context and value-first thinking.
+ Create reusable reference architectures, best practices, and delivery models, and mentor others in applying them.
+ Contribute to the development of standard consulting offerings, frameworks, and capability playbooks.
**What will you bring:**
+ Strong experience with Kubernetes, Docker, and Red Hat OpenShift or equivalent platforms
+ In-depth expertise in managing multiple Kubernetes clusters across multi-cloud environments.
+ Proven expertise in operationalisation of Kubernetes container platform through the adoption of Service Mesh, GitOps principles, and Serverless frameworks
+ Migrating from XKS to OpenShift
+ Proven leadership of modern software and platform transformation projects
+ Hands-on coding experience in multiple languages (e.g., Java, Python, Go)
+ Experience with infrastructure as code, automation tools, and CI/CD pipelines
+ Practical understanding of microservices, API design, and DevOps practices
+ Applied experience with agile, scrum, and cross-functional team collaboration
+ Ability to advise customers on platform and application modernisation, with awareness of how platforms support emerging AI use cases.
+ Excellent communication and facilitation skills with both technical and business audiences
+ Willingness to travel up to 40% of the time
Nice to Have:
+ Experience with Red Hat OpenShift AI, Open Data Hub, or similar MLOps platforms
+ Foundational understanding of AI/ML, including containerized AI workloads, model deployment, open source AI frameworks
+ Familiarity with AI architectures (e.g., RAG, model inference, GPU-aware scheduling)
+ Engagement in open source communities or contributor background
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**

About the Job:

Be the expert customers turn to when they need to build strategic, scalable systems. Red Hat Services is looking for a well-rounded Architect to join our team in Mumbai covering Asia Pacific. In this role, you will design and implement modern platforms, onboard and build cloud-native applications, and lead architecture engagements using the latest open source technologies.

You’ll be part of a team of consultants who are leaders in open hybrid cloud, platform modernisation, automation, and emerging practices - including foundational AI integration. Working in agile teams alongside our customers, you’ll build, test, and iterate on innovative prototypes that drive real business outcomes.

This role is ideal for architects who can work across application, infrastructure, and modern AI-enabling platforms like Red Hat OpenShift AI. If you're passionate about open source, building solutions that scale, and shaping the future of how enterprises innovate — this is your opportunity.

What will you do:

Design and implement modern platform architectures with a strong understanding of Red Hat OpenShift, container orchestration, and automation at scale.

Strong experience in managing “Day-2” operations of Kubernetes container platforms by collaborating with infrastructure teams in defining practices for platform deployment, platform hardening, platform observability, monitoring and alerting, capacity management, scalability, resiliency, security operations.

Lead the discovery, architecture, and delivery of modern platforms and cloud-native applications, using technologies such as containers, APIs, microservices, and DevSecOps patterns.

Collaborate with customer teams to co-create AI-ready platforms, enabling future use cases with foundational knowledge of AI/ML workloads.

Remain hands-on with development and implementation — especially in prototyping, MVP creation, and agile iterative delivery.

Present strategic roadmaps and architectural visions to customer stakeholders, from engineers to executives.

Support technical presales efforts, workshops, and proofs of concept, bringing in business context and value-first thinking.

Create reusable reference architectures, best practices, and delivery models, and mentor others in applying them.

Contribute to the development of standard consulting offerings, frameworks, and capability playbooks.

What will you bring:

Strong experience with Kubernetes, Docker, and Red Hat OpenShift or equivalent platforms

In-depth expertise in managing multiple Kubernetes clusters across multi-cloud environments.

Proven expertise in operationalisation of Kubernetes container platform through the adoption of Service Mesh, GitOps principles, and Serverless frameworks

Migrating from XKS to OpenShift

Proven leadership of modern software and platform transformation projects

Hands-on coding experience in multiple languages (e.g., Java, Python, Go)

Experience with infrastructure as code, automation tools, and CI/CD pipelines

Practical understanding of microservices, API design, and DevOps practices

Applied experience with agile, scrum, and cross-functional team collaboration

Ability to advise customers on platform and application modernisation, with awareness of how platforms support emerging AI use cases.

Excellent communication and facilitation skills with both technical and business audiences

Willingness to travel up to 40% of the time
 

Nice to Have:

Experience with Red Hat OpenShift AI, Open Data Hub, or similar MLOps platforms

Foundational understanding of AI/ML, including containerized AI workloads, model deployment, open source AI frameworks

Familiarity with AI architectures (e.g., RAG, model inference, GPU-aware scheduling)

Engagement in open source communities or contributor background

About Red Hat

is the world’s leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email . General inquiries, such as those regarding the status of a job application, will not receive a reply.

Who is ERM?
ERM is a leading global sustainability consulting firm, committed for nearly 50 years to helping organizations navigate complex environmental, social, and governance (ESG) challenges. We bring together a diverse and inclusive community of experts across regions and disciplines, providing a truly multicultural environment that fosters collaboration, professional growth, and meaningful global exposure. As a people-first organization, ERM values well-being, career development, and the power of collective expertise to drive sustainable impact for our clients—and the planet.

Introducing our new Global Delivery Centre (GDC)
Our Global Delivery Centre (GDC) in India is a unified platform designed to deliver high-value services and solutions to ERM’s global clientele. By centralizing key business and consulting functions, we streamline operations, optimize service delivery, and enable our teams to focus on what matters most—advising clients on sustainability challenges with agility and innovation. Through the GDC, you will collaborate with international teams, leverage emerging technologies, and further enhance ERM’s commitment to excellence—amplifying our shared mission to make a lasting, positive impact.

Job Objective

To lead the strategic development and operational execution of the Global Delivery Centre (GDC), driving its transformation into a next-generation global delivery model supporting ERM’s consulting business. This role will have primary responsibility for the set up and delivery of all consulting service delivery that occurs out of the GDC.

It is central to our global delivery transformation — enabling high-quality, scalable, and innovative support for consulting services delivery across ERM. The ideal candidate combines operational rigor, a deep understanding of consulting work, and the ability to lead and inspire cross-functional teams in a fast-paced, high-growth environment.

Key Accountabilities & Responsibilities

The Head of GDC - CS will be responsible for building and leading the Consulting Support Services (CS) delivery capability within ERM’s Global Delivery Centre (GDC). This role will ensure that CS services are delivered with excellence, innovation, and consistency, in alignment with ERM’s consulting priorities and client delivery standards. The leader will establish the CS delivery operating model, manage performance governance, foster collaboration with global and regional consulting leaders, and drive continuous improvement across services supported by GDC - CS.

Key Responsibilities are:

Strategic Leadership:

Define and execute the vision for delivering consulting excellence through the GDC, building a scalable, future-ready operating model to support evolving consulting services needs in partnership with regional consulting leadership.

Align CS service delivery outcomes with ERM’s global consulting priorities, while collaborating with Business enablement and Commercial COE functions as needed to support effective consulting delivery.

Lead transformation initiatives to enhance efficiency, scalability, and innovation.

Set Up and Strategy

Establish and scale the India-based delivery center from the ground up — including org structure, infrastructure, and initial hiring.

Collaborate with global and regional consulting leaders to define delivery scope, priorities, and target capabilities.

Contribute to the design of a scalable operating model aligned with quality, efficiency, and growth goals.

Provide input and insights to the development of pricing and deployment strategies for consulting services delivery in collaboration with the Head of NGD CS, Head of Services, Finance, and regional leadership.

Operational Excellence:

Develop and manage SLA/KPI frameworks for consulting service delivery.

Monitor and enhance process workflows, ensuring alignment with regional and global business needs.

Contribute to the definition of optimal delivery models (onshore/offshore, resource mix) to enable scalable, cost-effective consulting services support.

Lead governance and reporting for operational performance, providing actionable insights to stakeholders.

Stakeholder Management:

Serve as a primary interface for service leads and regions.

Facilitate communication, manage escalations, and ensure alignment on priorities.

Innovation and Transformation:

Champion next-generation delivery methods, leveraging Gen AI, data platforms, and ERP integrations.

Foster a culture of continuous improvement and proactivity.

Identify and mitigate risks, ensuring resilience and scalability of operations.

Team Leadership:

Build and mentor a high-performing team aligned with GDC’s ethos of empathy, collaboration, and accountability, and capable of supporting both internal operations and high-quality consulting services delivery.

Provide matrix leadership to CS Service Line Leads within the GDC structure — responsible for fostering consistent delivery standards, performance management, and governance of consulting services support while enabling functional reporting to regional consulting leadership for project execution.

Oversee recruitment, training, and functional handovers to ensure readiness for operations.

Promote a culture of ownership, boldness, and data-driven decision-making.

Project and Program Management:

Oversee the execution of transformation projects from ideation to completion.

Ensure timelines, budgets, and deliverables are met while maintaining quality standards.

Document lessons learned and drive continuous improvement cycles.

Service Vertical Ownership: Opportunity to own and scale specific consulting service verticals within the GDC operating model as maturity grows, collaborating with global and regional consulting leaders.

Influence And Decision Making Authority

Strategic Vision: Develop and execute strategies for the GDC, establishing it as a next-generation global delivery model that drives operational excellence, scales consulting services delivery support, and collaborates with Global Service Leaders to create differentiated client solutions.

Operational Excellence: Oversee day-to-day operations, ensuring SLA and KPI adherence while optimizing workflows to enhance service delivery and scalability.

Change Management: Use influence and leadership to drive adoption of new processes, scale GDC services, and manage organizational change across global teams.

Stakeholder Collaboration: Partner with global and regional leaders to align GDC initiatives with business goals, resolve escalations, and deliver measurable outcomes.

Leadership and Empowerment: Inspire and guide cross-functional teams, promoting a culture of accountability, innovation, and excellence within the GDC.

Governance and Compliance: Establish governance frameworks, ensure compliance with ERM policies, and provide transparent reporting to stakeholders.

Shape and manage the CS delivery operating model within the GDC, providing matrix leadership for CS Service Line Leads and driving accountability for service delivery KPIs in alignment with the Head of NGD CS, Global Service Leaders, and regional consulting leadership.

Job Requirements & Capabilities

Qualifications: #

Bachelor’s degree in humanities, science or engineering or a related field; MBA or equivalent preferred.

15+ years of experience in shared services, global delivery centers, or operational excellence roles.

Focus on professional services firms and client service delivery, ideally in sustainability consulting

Proven track record in leading transformation initiatives in a global organization i.e. more specifically with experience of building a scaled capability and re-engineering existing service delivery models

Strong knowledge of SLA/KPI frameworks, governance, and reporting mechanisms.

Experience in managing cross-functional teams and large-scale projects.

Familiarity with Gen AI, data platforms, ERP systems (e.g., Workday, Salesforce), and agile methodologies.

KPMG Global Services

KPMG Global Services (KGS) was set up in India in 2008. It is a strategic global delivery organization, which works with more than 50 KPMG member firms to provide a progressive, scalable and customized approach to business requirements

The KGS journey has been one of consistent growth, with a current employee count of nearly 10,000 operating from four locations in India — Bengaluru, Gurugram, Kochi and Pune, providing a range of Advisory and Tax-related services to member firms within the KPMG network.

As part of KPMG in India, we were ranked among the top companies to work for in the country for four years in a row by LinkedIn, and recognized as one of the top three employers in the region for women, as well as for policies on Inclusion & Diversity by ASSOCHAM (The Associated Chambers of Commerce & Industry of India).

Furthermore, as KPMG in India, we were recognized as one of the ‘Best Companies for Millennials’ at The Millennial Max Conference 2019 presented by The LNOD Roundtable as well as ‘the Great Indian Workplace’ at the Culture Summit and Great Indian Workplace Awards 2019.

The position in discussion is with the Managed Services team, part of our Consulting team.

The KPMG Global Services (KGS) Consulting team is a diverse team of more than 6,400 professionals. We provide consulting services to KPMG Firms worldwide to support clients’ business transformation journeys across various industries. With capabilities such as Technology Enablement, Corporate Services, Customer and Operations, Cross Functional Services, Risk Services and Managed Services, our team is a varied mix of professionals with extensive skills and expertise.

Through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

Location : Bangalore

Roles & responsibilities :

We are seeking enthusiastic & technically savvy professionals to support the current team with the execution and management of engagements in our current and future Client portfolio.

- Privacy and Information security experience with a focus on GDPR, CCPA, PECR and any other Data Privacy regulations across the globe. - Experience in OneTrust privacy modules implementation - Oversee/Execute client engagements, leading project teams to deliver strategic solutions, manage client relationships, and ensure project success - Project planning and execution, team leadership, stakeholder communication, resource management, and driving client value. - Managing interactions with onshore engagements teams and clients - Advise clients on compliance with data protection laws such as GDPR, CCPA, and other relevant global privacy regulations. - Provide strategic guidance on privacy policies, procedures, and frameworks to help clients achieve compliance and mitigate risks. - Participate in the designing, implementing, enforcing and maintaining Privacy strategy, including policies, procedures, and controls. - Experience in data inventory and RPAs - Providing resolutions by developing effective Data Privacy solutions - Identify technological opportunities and evaluate the Information Security and Privacy impacts on the client's business - Perform second-level quality reviews of the reports written by peers/ junior resources. - Contribute to business development efforts by preparing proposals, bid submissions, and pitches for new business. - 12+ years of Information Security and Privacy experience, with a focus on GDPR, CCPA, and any other Data Privacy regulations across the globe. - Familiarity with and demonstrated experience assessing against the BS ISO/ NIST and Regulations like HIPAA/ GDPR/ PECR/ CCPA/ IT Act/ Personal Data Protection Bill and any other Data Privacy regulations across the globe. - Broad understanding of Information Security and Data Privacy trends, services, and disciplines and experience applying them in dynamic environments. - Privacy Tools involving OneTrust, Appian, BigID, TrustArc, Dataguise, Collibra, Archer etc. - Good to have experience in the following areas related data protection: - Data Discovery of structured/unstructured data - Data Classification and Labelling - Data Security cryptographic controls - Data Loss Prevention - Experience with PowerShell command-line scripting is a plus - Self-motivated with a strong will to learn and grow with changing cloud and AI technologies

Soft Skills:

- Ability to interpret complex regulatory requirements and convey them in clear, actionable advice. - Excellent communication and presentation skills to effectively interact with diverse client bases. - Capacity for strategic thinking and problem-solving in a fast-paced environment. - Ability to train and upskill the team - Ability to work independently and collaboratively as part of a team. - Leading, motivating, and mentoring junior consultants and team members, fostering a collaborative and high-performing environment. - Strong client interaction skills, both written and verbal - Highly Fluent in English – verbal and written

Additional Qualification:

- Bachelor's degree in a relevant field such as Law, Business, IT, or Data Protection. - Professional certifications such as CIPP/E, CIPM, or CIPT are highly desirable. - Significant experience in privacy management, preferably within a consulting or advisory role. - Prior consulting experience with Big 4 or large clientele is preferable. - In-depth knowledge of global data privacy laws and practices. - Strong analytical, organizational, and project management skills.