People Consulting-HRT Managed Services-Senior

Kochi, Kerala EY

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Job Description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Employee Lifecycle Manager

Level: Senior Consultant-Assistant Manager

Job Title: HR Managed Services – Senior Consultant/Assistant Manager

Experience : 5–9 years

Function: HR Managed Services

About EY Global Delivery Services (GDS):

EY's Global Delivery Services (GDS) is a dynamic and truly global delivery network that works across borders to provide innovative and strategic business solutions to EY member firms and clients worldwide. With over 74,000 professionals, GDS plays a vital role in EY’s growth strategy, helping clients become agile and efficient, and fulfilling our purpose to build a better working world.

The Opportunity:

EY’s Managed Services offers organizations a new way of operating by taking on the operation

of non-core but critical functions, including HR, finance, tax, risk, and compliance. This approach enables organizations to navigate complex conditions and build a platform for long-term value creation.

As part of the HR Managed Services team within GDS, we are looking for a detail-oriented and process-driven Employee Lifecycle Manager to oversee end-to-end HR operations from onboarding to exit. This role will ensure seamless execution of all lifecycle processes, uphold policy compliance, and maintain high service quality standards. The ideal candidate will bring strong people management skills, HRMS expertise, and a deep understanding of the hire-to-retire journey within a complex and fast-paced organization.

Key Responsibilities:

End-to-End Lifecycle Management:

  • Oversee all employee lifecycle processes including pre-boarding, onboarding, transfers, role changes, leave of absence, exits, and post-exit formalities.
  • Ensure timely and compliant execution of all lifecycle events in line with company policies and legal standards.
  • Team & Service Management:

  • Lead and manage a team of HR operations professionals delivering lifecycle services.
  • Monitor service quality and adherence to SLAs, KPIs, and customer satisfaction (CSAT) benchmarks.
  • Policy & Compliance:

  • Ensure all lifecycle activities are executed in accordance with internal policies, local labour laws, and global HR compliance standards.
  • Provide guidance on policy interpretation and exception handling.
  • Process Optimization & Continuous Improvement:

  • Identify opportunities to streamline processes, reduce manual work, and enhance employee and manager experience.
  • Lead initiatives for standardization, automation, and documentation of lifecycle processes.
  • Technology & HRMS:

  • Leverage HR systems (, SAP SuccessFactors, Workday, Oracle HCM) to manage workflows and ensure data accuracy.
  • Collaborate with HRIT and vendors on system enhancements and troubleshooting.
  • Reporting & Dashboards:

  • Maintain accurate records and generate regular dashboards for leadership on lifecycle metrics, compliance status, and process health.
  • Provide data insights and trends to inform operational decisions and improvements.
  • Stakeholder Collaboration:

  • Work closely with Talent Acquisition, Payroll, Compliance, Legal, and Business HR teams to deliver a cohesive employee experience.
  • Act as a key point of contact for audit requirements and operational escalations.
  • Skills and Attributes for Success:

  • Strong understanding of hire-to-retire processes and employee lifecycle frameworks.
  • Expertise in HRMS platforms such as SAP SuccessFactors, Workday, Oracle HCM, PeopleSoft or similar.
  • Proven people management and team leadership skills.
  • Experience in process improvement, workflow automation, and documentation.
  • Strong attention to detail, service orientation, and problem-solving abilities.
  • Excellent communication and stakeholder management skills.
  • Understanding of employment contracts, statutory requirements, and HR policy governance.
  • To Qualify for the Role, You Must Have:

  • Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field.
  • 8–10 years of experience in HR operations or shared services, with at least 4–5 years in a supervisory/managerial role.
  • Preferred Certifications:

  • Certifications or experience with at least with at least one HR technology platform such as Workday, SAP SuccessFactors, Oracle HCM, or PeopleSoft.
  • What We Look For:

  • A highly motivated professional who thrives in fast-paced global environments.
  • A team player with strong leadership, interpersonal, and analytical skills.
  • An innovative mindset, with a willingness to challenge the status quo and implement improvements.
  • What’s In It for You?

  • Work with leading global clients across industries.
  • Exposure to advanced HR technologies and digital HR solutions.
  • A collaborative environment focused on continuous learning, growth, and career advancement.
  • EY | Building a better working world 

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    Business Consulting - Senior Consultant - Supply Chain Domain - EAM

    Kochi, Kerala EY

    Posted today

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    Job Description

    The opportunity

    We’re looking for passionate Senior Consultant with an expertise in Enterprise Asset Management (EAM) to join the group of our Business Consulting Team to work with business clients and project teams to support EAM engagements.

    Your key responsibilities

  • As a Senior consultant, you will be part of a team of professionals with extensive consulting and industry experience. Drawing on your knowledge and experience, you will create innovative insights for clients, bringing software / digital solutions and strategies to optimise their asset management capabilities and sustain performance improvement. As an influential member of the team, you'll help to create a positive learning culture, coach and counsel junior team members and help them to develop. 
  • An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. Travel may be required when safe to do so or for critical business needs.
  • Specific responsibilities include but are not limited to:
  • Work closely with business stakeholders on EAM assignments and translate the client needs and priorities to sustainable solutions 
  • Associate with clients and engagement team to understand, analyse, review and optimize requirements and asset management process
  • Effectively partner with the project teams and successfully deliver the assigned scope of work
  • Participate actively in client workshops
  • Ensure consistency in delivering high quality work products exceeding the client expectations and meeting delivery timelines
  • Strengthen functional and technical consulting skills on EAM, there by contributing to the development of your own and team's acumen and helping resolve our clients' EAM challenges 
  • Liaise with internal teams and field of play teams to help identify opportunities on EAM and actively contribute to business development activities. 
  • Develop and groom team members for succession planning, as needed 
  • Skills and attributes for success

  • Functional knowledge of EAM domain including on asset life cycle management, asset effectiveness, asset automation, energy efficiency, etc. and knowledge of ESG and trends in the digital and emerging technology space.
  • Good understanding of maintenance operations including maintenance scheduling, condition monitoring, asset performance management and asset cost reduction
  • Ability to analyse the machine efficiency and productivity and ideate ways for cost reduction
  • Knowledge of statistical data analysis with reference to specified requirements on EAM
  • Knowledge of AMI – Smart grids, Asset decommissioning, Asset MDM
  • Knowledge of EAM relating to Energy – Oil & Gas, Power & utility will be an added advantage
  • Good understanding of AI, IOT, ML and AR/VR
  • Knowledge of SAP/IBM Maximo will be valuable for this role
  • Good interpersonal skills with ability to build rapport with all stakeholders 
  • Ability to present ideas and solutions in a clear and concise manner
  • Excellent communication skills (both oral and written) 
  • To qualify for the role, you must have

  • 4-8 years of work experience in EAM. Business consulting experience would be an added advantage (5+ years of core experience, 3+ years of consulting experience)
  • EAM industry experience in at least 2 of the following: Oil & Gas, Power & Utilities, Transportation, Construction, Healthcare
  • EAM Consulting experience on operational efficiency improvement, cost reduction, optimization, policies and procedures and process mapping.
  • Associated on EAM projects and worked on at least 2-3 engagements in the capacity of Consultant
  • BE/B-Tech/MBA/higher degrees in operations
  • Addon experience in supply chain – planning, inventory management, materials management, procurement and quality, environmental, health and safety (QHSE) standards
  • Experience in developing process documentation (flowcharts, process diagrams, etc.)
  • Strong in Excel, PowerPoint, Visio, Aris, Power Bi, Tableau, etc.
  • Exposure to ERP systems and tools like SAP EAM, Infor EAM, Oracle EAM, IBM Maximo, etc.
  • Exposure to ISO 55001, asset management system framework and energy audits will be an advantage
  • Willing to work on Sunday to Thursday working week and support MENA timings (11AM – PM), as preferred (supporting Middle East Clients)
  • Ideally, you’ll also have

  • Project management skills
  • Customer handling, Report writing, Strong interpersonal communication skills and experience in usage of analytical tools/ representations
  • Certification / working knowledge in ISO 55001, ISO 14001 and ISO 9001
  • Certification in Lean, Six sigma, TQM, KAIZEN will be an added/preferred advantage
  • What we look for

  • A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
  • An opportunity to be a part of market-leading, multi-disciplinary team of business consultant professionals, in the integrated global business worldwide.
  • Opportunities to work with EY Business Consulting practices regionally/globally with leading businesses across a range of industries
  • What working at EY offers

    At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.
    You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you
  • EY | Building a better working world 

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