Influencer Collaboration

Bengaluru, Karnataka ₹300000 - ₹600000 Y Infoskaters

Posted today

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Job Description

About the Role:

We are looking for a smart and motivated person to help us promote and grow our mobile app. Your main goal will be to increase app downloads, help users register and verify their profiles, and make sure our app reaches more people quickly.

Key Responsibilities:

  • Promote the mobile app through social media, WhatsApp, email, and other digital channels.
  • Encourage people to download, register, and verify their profiles on the app.
  • Support app growth through referrals and promotions.
  • Work on App Store Optimization (ASO) to improve visibility and ranking.
  • Run and manage paid user acquisition campaigns (Google Ads, Meta Ads, etc.).
  • Create and share simple marketing materials like posts, messages, and creatives.
  • Track and analyze campaign results to improve performance.
  • Work with the product and design teams to create better user experiences.

Required Skills:

  • Knowledge of social media marketing, WhatsApp marketing, and email marketing.
  • Basic skills in lead generation and digital marketing.
  • Good communication skills to reach out to users effectively.
  • Ability to analyze data and improve campaigns.
  • Interest in mobile apps and digital trends.

Who Can Apply:

  • Anyone passionate about app marketing and growth.
  • Freshers with digital marketing knowledge are welcome.
  • Experience in app promotion or digital marketing will be a plus.
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Cisco Collaboration Engineer

Bengaluru, Karnataka Black Box

Posted 4 days ago

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Job Description

We have openings for Sr Cisco Collaboration Engineer professionals at Bangalore location.


Total Experience: 6+ yrs

Role: Cisco Collaboration Engineer

Work Location: Bangalore (Manyata Tech park)

Mode of Work: 5 Days Working from Office

Salary: Case to case basis


Company Profile:

Black Box is a Global Solution Integrator delivering technology solutions in Unified Communications, Network Infrastructure, Data Centre /Virtualization & Enterprise Applications and Cyber Security . Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 4,000+ team members in 30 countries and growing

In collaboration with global technology partners like Avaya, Cisco, HP, Juniper, Microsoft, Netapp and Polycom among others, Black Box delivers domain – focused, flexible and customized technology solutions and seamless services to accelerate our customer’s business. Black Box Networks is an Essar Enterprise.


Job description :


Primary Roles & Responsibilities:

  • Install, configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center.
  • Install and configure voice gateways as part of the Collaboration solutions
  • Install and configure LAN switches and networking components
  • Establish QOS policies
  • Install and configure SIP border solutions (CUBE and other SBC’s)
  • Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to the current standards.
  • Troubleshoot integrated technology issues and maintain an accurate issues list.
  • Provide systems administration training to clients
  • Learn to understand the customer environment (technical and political) and when to escalate.
  • Work with Account Managers to identify new opportunities (cross selling and up selling while on projects)
  • Participate in the modification and continual improvement of the both the professional services project documentation and the project implementation processes
  • Assist support technicians in troubleshooting client installation
  • Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the products & services that Black Box supports.
  • Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery operations and the client experience.
  • Foster and contribute toward collaborative working relationships within NACS operations and across all levels and departments of the organization to execute service desk functions and company priorities.
  • Perform other duties as assigned



Education / Experience Requirements

  • CCNP Voice/Collaboration or equivalent experience. (CCIE Voice/Collaboration strongly preferred)
  • Bachelors degree and/or equivalent work/military experience (5+ years).
  • This position requires Senior level experience with implementation, configuration, and troubleshooting in the following applications: Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco IM and Presence (Jabber), Unified Contact Center Express (UCCX), Cisco Emergency Responder (CER), Expressway/Collaboration Edge as well as Cisco Cloud Collaboration portfolio.
  • Experience designing collaboration solutions given client requirements and goals
  • Strong understanding of TCP/IP and ability to install and troubleshoot LANs and WANs
  • Strong understanding of cloud and virtualization technologies
  • Automation, orchestration and/or development experience a plus
  • Ability to manage and coordinate multiple projects
  • Excellent communications and documentation skills


if interested, please do share below details along with your profile to

This advertiser has chosen not to accept applicants from your region.

Collaboration Systems Administrator

Bengaluru, Karnataka ₹1500000 - ₹2500000 Y CDI Solutions

Posted today

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Job Description

Role & responsibilities

Client would prefer candidates who have worked in larger companies with 10k+ employees

Job Summary

As the Collaboration Systems Administrator, you will manage and support eBay's collaboration tools, including Email, Google Workspace, Office 365, Slack, Lucidchart, Figma, , Cisco CES, Ironport, and Microsoft Exchange. Your role involves ensuring the seamless operation, support and integration of these platforms to drive efficiency and innovation across the organization.

Key Responsibilities

  • Platform Management: Administer and maintain collaboration tools, including Cisco CES, Ironport, and Microsoft Exchange, to meet eBay's evolving business needs.
  • Technical Support: Provide technical support and solutions for collaboration systems.
  • Tool Integration: Assist in integrating various collaboration platforms to optimize processes and workflows.
  • Innovation and Improvement: Investigate new technologies and methodologies to further enhance collaboration capabilities.
  • Cross-Functional Collaboration: Work with other departments to implement and refine solutions that boost productivity and efficiency.
  • Stakeholder Engagement: Communicate effectively with stakeholders to gather requirements and deliver technology solutions that align with business objectives.
  • End-User Training and Support: Provide training and support to end-users, ensuring they can effectively utilize collaboration tools and systems.

Required Qualifications

  • Technical Expertise: Strong knowledge and experience in managing collaboration platforms, including Email, Google Workspace, Office 365, Slack, Cisco CES, Ironport, Microsoft Exchange, and more.
  • Problem-Solving Abilities: Exceptional analytical skills, capable of addressing complex issues related to collaboration tools.
  • Communication Skills: Excellent verbal and written communication skills, with proficiency in U.S. English, able to effectively engage with both technical and non-technical stakeholders.

Preferred Qualifications

  • Experience: 5+ years in roles focusing on collaboration platforms administration.
  • Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Certification: Relevant certifications in technologies related to collaboration tools.

Work Environment

  • Scheduled Weekly Hours: Typically 40 hours per week, with flexibility for different working styles

Preferred candidate profile

This advertiser has chosen not to accept applicants from your region.

Dancers for Collaboration

Bengaluru, Karnataka ₹50000 - ₹60000 Y Hire In Sync

Posted today

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Job Description

Job Title: Dancers for Collaboration (Freelance/Project-Based)

Job Type: Freelance / Part-time / Project Collaboration

Location: Bangalore

About the Role:

We are seeking passionate and talented dancers to collaborate with us on upcoming creative projects, performances, and content shoots. This is a great opportunity for dancers looking to expand their portfolio, showcase their talent, and be part of exciting collaborations.

Responsibilities:

  • Perform in choreographed routines for stage, video shoots, and social media content.
  • Collaborate with choreographers, directors, and fellow artists to bring creative ideas to life.
  • Participate in rehearsals and adapt to different dance styles when required.
  • Maintain professionalism, punctuality, and a positive team spirit during collaborations.

Requirements:

  • Prior dance training or proven experience in any dance style (contemporary, hip-hop, classical, freestyle, etc.).
  • Ability to learn choreography quickly and adapt to different performance needs.
  • Comfortable performing on camera and/or live stage.
  • Strong communication and teamwork skills.
  • Portfolio, dance reel, or performance samples (preferred but not mandatory).

What We Offer:

  • Opportunity to collaborate on creative projects with wide visibility.
  • Networking and exposure through performances and digital platforms.
  • Potential for paid opportunities in future long-term projects.

How to Apply:

Please submit your resume (if available) along with a short description of your dance background. Include links to your dance reels, social media handles, or performance samples.

Job Types: Part-time, Fresher, Freelance, Volunteer

Contract length: 12 months

Pay: ₹1, ₹5,000.00 per month

Expected hours: 10 per week

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

AV/Collaboration Engineer

Bengaluru, Karnataka ₹480000 - ₹960000 Y EIL Global

Posted today

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Job Description

Job Description: AV/Collaboration Engineer (Polycom for Microsoft Teams Implementation)

Position: AV/Collaboration Engineer(Video Conference Support Engineer)

Start Date: (Immediate / 1-Sep-25)

Exp 5+yrs Relevant Exp(Polycom Technologies)

Duration: 1 year

Location: Kaverappa Layout, Kadubeesanahalli, Bengaluru, Karnataka

Role Overview

We are looking for AV/Collaboration Engineer with 5+ years of experience in Polycom technologies to support a large-scale Microsoft Teams native implementation project across 61 meeting rooms in office in Bangalore. The role involves assessing existing standalone Polycom environments and leading the transition to Teams Rooms with native solution.

Key Responsibilities

  • Assess existing Polycom-based meeting rooms and design the migration plan to Microsoft Teams Rooms (MTR).
  • Deploy and configure Polycom room solutions (cameras, controllers, speakers, microphones) for Teams native experience.
  • Ensure seamless integration between Polycom devices and Microsoft Teams.
  • Conduct installation, testing, troubleshooting, and optimization of AV equipment in 61 rooms.
  • Provide necessary Hypercare support post implementation.
  • Work with network, IT, and facilities teams for infrastructure readiness (cabling, connectivity, room layout).
  • Deliver documentation, configuration standards, and user training.
  • Provide technical expertise during project execution and support post-deployment stabilization.
  • Coordinate with Global video team and follow Client's video standards to meet with teams native installation
  • Signoff document preparation on test results with customer and handover to the operation team

Required Skills & Experience

  • 5+ years of experience in AV/Video Conferencing technologies.
  • Strong hands-on expertise with Polycom RealPresence, Group Series, Trio, and Logitech room systems.
  • Proven experience in Microsoft Teams Rooms (MTR) implementation.
  • Good understanding of SIP, H.323, VoIP, and AV integration standards.
  • Skilled in troubleshooting AV/network issues in enterprise setups.
  • Strong communication, documentation, and stakeholder coordination skills.

Preferred / Nice to Have

  • Microsoft Teams Rooms certification (MTRP, MCP, or equivalent).
  • Familiarity with Crestron, Extron, or other room control systems.
  • Experience in large-scale AV migration/deployment projects.

Job Type: Contractual / Temporary

Contract length: 12 months

Pay: ₹30, ₹70,969.77 per month

Experience:

  • Polycom Technologies in Migration projects: 5 years (Required)

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Musicians for Collaboration

Bengaluru, Karnataka ₹60000 - ₹120000 Y Hire In Sync

Posted today

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Job Description

Job Title: Musicians for Collaboration (Freelance/Project-Based)

Job Type: Freelance / Part-time / Project Collaboration

Location: Bangalore

About the Role:

We are looking for passionate and talented musicians to collaborate with us on upcoming creative projects, live performances, and content productions. This is a great opportunity for musicians who want to showcase their talent, create unique work, and expand their portfolio through meaningful collaborations.

Responsibilities:

  • Perform and/or record music for live shows, studio sessions, and video content.
  • Collaborate with other artists, performers, and producers to develop original pieces or reimagined covers.
  • Bring creativity and adaptability to different genres and performance settings.
  • Attend rehearsals and maintain a professional approach throughout the collaboration.

Requirements:

  • Proficiency in any instrument and/or vocals.
  • Prior performance or recording experience (professional or independent).
  • Ability to adapt to different genres and collaborate creatively.
  • Strong communication skills and a team-oriented mindset.
  • Portfolio, performance reels, or samples of past work (preferred).

What We Offer:

  • Opportunities to collaborate on exciting projects with wide visibility.
  • Networking and exposure through live events and digital platforms.
  • Possibility of paid opportunities in long-term projects.

How to Apply:

Please submit your details along with a short description of your musical background. Share links to your recordings, social media profiles, or performance samples.

Job Types: Part-time, Fresher, Freelance

Contract length: 12 months

Pay: ₹1, ₹5,000.00 per month

Expected hours: 10 per week

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Managed Collaboration Services

Bengaluru, Karnataka ₹500000 - ₹1200000 Y HP

Posted today

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Job Description

Job Summary

  • This role is responsible for developing support strategies for product families and facilitating the implementation of product, service or solution portfolio lifecycle management. The role collaborates with regional and global teams on service planning and execution, fosters cross-functional collaboration, and acts as a liaison between business units. The role contributes proactively to projects through research and data analysis to ensure project success and customer satisfaction. The role also establishes and monitors product service metrics, identifying gaps and recommending corrective measures in a timely manner.

Responsibilities

  • Supports and may take lead on smaller initiatives or work items such as the design and/or development of software, hardware, or network solutions, or IT operations and services with limited resource requirements, and/or complexity.
  • Performs portions of development, support, maintenance and implementation of small to medium, non-complex systems requiring general domain knowledge and developing business experience.
  • Analyzes system issues and user requirements and needs and makes decisions to find solutions within defined parameters or escalates to manager.
  • Receives regular and general instruction, guidance, and direction from others on IT projects in the form of specific objectives.
  • Interacts with others to inform and provide suggestions for action.
  • Establishes targets for product service metrics, monitors the performance of product support operations, and discerns instances necessitating corrective measures.
  • Engages in cooperative efforts with regional and global teams concerning the planning, execution, and evaluation of service and support initiatives.
  • Executes comprehensive project plans, ensuring successful outcomes and adherence to established timelines.
  • Develops and enhances customer relationships, contributing to revenue growth and overall client satisfaction.
  • Collaborates closely with cross-functional teams to minimize potential disruptions to service delivery, ensuring seamless operations.
  • Acts as a liaison between business units and sales, ensuring alignment and successful business outcomes through effective communication.
  • Applies foundational principles and contributes proactively to projects through research and data analysis support, providing regular updates on accomplishments and impediments.
  • Supports priority projects with direction, maintaining relationships with internal stakeholders and sharing information via standardized reports.

Education & Experience Recommended
- Four-year or Graduate Degree in Computer Science, Information Technology, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 2-4 years of work experience or an advanced degree with little or no work experience.

Preferred Certifications

NA

Knowledge & Skills
- Data analysis
- Troubleshooting
- Functional analysis
- Data processing
- Project management
- Business analysis
- Business requirements
- Change management
- Business process design
- Workflow process
- Analytics
- Key Performance Indicators (KPIs)
- Thought Leadership
- Value Propositions

Cross-Org Skills

- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity

Impact & Scope
- mpacts own work and acts as a team member by providing information, analysis, and recommendations in support of team efforts.
- Impacts function and leads projects requiring understanding of multiple disciplines or areas of HP.

Complexity

- Learns to apply basic theories and concepts to work tasks.

Disclaimer

- This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

This advertiser has chosen not to accept applicants from your region.
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Cisco Collaboration Engineer

Bengaluru, Karnataka Black Box

Posted today

Job Viewed

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Job Description

We have openings for Sr Cisco Collaboration Engineer professionals at Bangalore location.

Total Experience: 6+ yrs

Role: Cisco Collaboration Engineer

Work Location: Bangalore (Manyata Tech park)

Mode of Work: 5 Days Working from Office

Salary: Case to case basis

Company Profile:

Black Box is a Global Solution Integrator delivering technology solutions in Unified Communications, Network Infrastructure, Data Centre /Virtualization & Enterprise Applications and Cyber Security. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 4,000+ team members in 30 countries and growing

In collaboration with global technology partners like Avaya, Cisco, HP, Juniper, Microsoft, Netapp and Polycom among others, Black Box delivers domain – focused, flexible and customized technology solutions and seamless services to accelerate our customer’s business. Black Box Networks is an Essar Enterprise.

Job description:

Primary Roles & Responsibilities:

- Install, configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center.
- Install and configure voice gateways as part of the Collaboration solutions
- Install and configure LAN switches and networking components
- Establish QOS policies
- Install and configure SIP border solutions (CUBE and other SBC’s)
- Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to the current standards.
- Troubleshoot integrated technology issues and maintain an accurate issues list.
- Provide systems administration training to clients
- Learn to understand the customer environment (technical and political) and when to escalate.
- Work with Account Managers to identify new opportunities (cross selling and up selling while on projects)
- Participate in the modification and continual improvement of the both the professional services project documentation and the project implementation processes
- Assist support technicians in troubleshooting client installation
- Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the products & services that Black Box supports.
- Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery operations and the client experience.
- Foster and contribute toward collaborative working relationships within NACS operations and across all levels and departments of the organization to execute service desk functions and company priorities.
- Perform other duties as assigned

Education / Experience Requirements

- CCNP Voice/Collaboration or equivalent experience. (CCIE Voice/Collaboration strongly preferred)
- Bachelors degree and/or equivalent work/military experience (5+ years).
- This position requires Senior level experience with implementation, configuration, and troubleshooting in the following applications: Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco IM and Presence (Jabber), Unified Contact Center Express (UCCX), Cisco Emergency Responder (CER), Expressway/Collaboration Edge as well as Cisco Cloud Collaboration portfolio.
- Experience designing collaboration solutions given client requirements and goals
- Strong understanding of TCP/IP and ability to install and troubleshoot LANs and WANs
- Strong understanding of cloud and virtualization technologies
- Automation, orchestration and/or development experience a plus
- Ability to manage and coordinate multiple projects
- Excellent communications and documentation skills

if interested, please do share below details along with your profile to
This advertiser has chosen not to accept applicants from your region.

Cisco Collaboration Engineer

Bengaluru, Karnataka Black Box

Posted today

Job Viewed

Tap Again To Close

Job Description

We have openings for Sr Cisco Collaboration Engineer professionals at Bangalore location.


Total Experience: 6+ yrs

Role: Cisco Collaboration Engineer

Work Location: Bangalore (Manyata Tech park)

Mode of Work: 5 Days Working from Office

Salary: Case to case basis


Company Profile:

Black Box is a Global Solution Integrator delivering technology solutions in Unified Communications, Network Infrastructure, Data Centre /Virtualization & Enterprise Applications and Cyber Security . Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 4,000+ team members in 30 countries and growing

In collaboration with global technology partners like Avaya, Cisco, HP, Juniper, Microsoft, Netapp and Polycom among others, Black Box delivers domain – focused, flexible and customized technology solutions and seamless services to accelerate our customer’s business. Black Box Networks is an Essar Enterprise.


Job description :


Primary Roles & Responsibilities:

  • Install, configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center.
  • Install and configure voice gateways as part of the Collaboration solutions
  • Install and configure LAN switches and networking components
  • Establish QOS policies
  • Install and configure SIP border solutions (CUBE and other SBC’s)
  • Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to the current standards.
  • Troubleshoot integrated technology issues and maintain an accurate issues list.
  • Provide systems administration training to clients
  • Learn to understand the customer environment (technical and political) and when to escalate.
  • Work with Account Managers to identify new opportunities (cross selling and up selling while on projects)
  • Participate in the modification and continual improvement of the both the professional services project documentation and the project implementation processes
  • Assist support technicians in troubleshooting client installation
  • Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the products & services that Black Box supports.
  • Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery operations and the client experience.
  • Foster and contribute toward collaborative working relationships within NACS operations and across all levels and departments of the organization to execute service desk functions and company priorities.
  • Perform other duties as assigned



Education / Experience Requirements

  • CCNP Voice/Collaboration or equivalent experience. (CCIE Voice/Collaboration strongly preferred)
  • Bachelors degree and/or equivalent work/military experience (5+ years).
  • This position requires Senior level experience with implementation, configuration, and troubleshooting in the following applications: Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco IM and Presence (Jabber), Unified Contact Center Express (UCCX), Cisco Emergency Responder (CER), Expressway/Collaboration Edge as well as Cisco Cloud Collaboration portfolio.
  • Experience designing collaboration solutions given client requirements and goals
  • Strong understanding of TCP/IP and ability to install and troubleshoot LANs and WANs
  • Strong understanding of cloud and virtualization technologies
  • Automation, orchestration and/or development experience a plus
  • Ability to manage and coordinate multiple projects
  • Excellent communications and documentation skills


if interested, please do share below details along with your profile to

This advertiser has chosen not to accept applicants from your region.

Cisco Collaboration Engineer

Bangalore, Karnataka Black Box

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

We have openings for Sr Cisco Collaboration Engineer professionals at Bangalore location.


Total Experience: 6+ yrs

Role: Cisco Collaboration Engineer

Work Location: Bangalore (Manyata Tech park)

Mode of Work: 5 Days Working from Office

Salary: Case to case basis


Company Profile:

Black Box is a Global Solution Integrator delivering technology solutions in Unified Communications, Network Infrastructure, Data Centre /Virtualization & Enterprise Applications and Cyber Security . Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 4,000+ team members in 30 countries and growing

In collaboration with global technology partners like Avaya, Cisco, HP, Juniper, Microsoft, Netapp and Polycom among others, Black Box delivers domain – focused, flexible and customized technology solutions and seamless services to accelerate our customer’s business. Black Box Networks is an Essar Enterprise.


Job description :


Primary Roles & Responsibilities:

  • Install, configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center.
  • Install and configure voice gateways as part of the Collaboration solutions
  • Install and configure LAN switches and networking components
  • Establish QOS policies
  • Install and configure SIP border solutions (CUBE and other SBC’s)
  • Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to the current standards.
  • Troubleshoot integrated technology issues and maintain an accurate issues list.
  • Provide systems administration training to clients
  • Learn to understand the customer environment (technical and political) and when to escalate.
  • Work with Account Managers to identify new opportunities (cross selling and up selling while on projects)
  • Participate in the modification and continual improvement of the both the professional services project documentation and the project implementation processes
  • Assist support technicians in troubleshooting client installation
  • Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the products & services that Black Box supports.
  • Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery operations and the client experience.
  • Foster and contribute toward collaborative working relationships within NACS operations and across all levels and departments of the organization to execute service desk functions and company priorities.
  • Perform other duties as assigned



Education / Experience Requirements

  • CCNP Voice/Collaboration or equivalent experience. (CCIE Voice/Collaboration strongly preferred)
  • Bachelors degree and/or equivalent work/military experience (5+ years).
  • This position requires Senior level experience with implementation, configuration, and troubleshooting in the following applications: Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco IM and Presence (Jabber), Unified Contact Center Express (UCCX), Cisco Emergency Responder (CER), Expressway/Collaboration Edge as well as Cisco Cloud Collaboration portfolio.
  • Experience designing collaboration solutions given client requirements and goals
  • Strong understanding of TCP/IP and ability to install and troubleshoot LANs and WANs
  • Strong understanding of cloud and virtualization technologies
  • Automation, orchestration and/or development experience a plus
  • Ability to manage and coordinate multiple projects
  • Excellent communications and documentation skills


if interested, please do share below details along with your profile to

This advertiser has chosen not to accept applicants from your region.
 

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