20 Team Leads jobs in Chennai

Walk-in Drive | HCLTech is Hiring for Team Leads & Sr. Team Leads on 15th & 16th Oct'25 | Shollingnallur Location

POC: Shinaz/Yuvapriya/Suriyapriya

Shift Timings: US Shift Timings

Timings & Venue:

10:30AM - 2:00PM

No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai -

JOB SUMMARY

The Candidate is responsible for overseeing daily operations for a team of 15 to 25, ensuring production targets are met with quality output. Additionally responsible for maintaining compliance, standards and following regulations. The Team Lead will coordinate between Front End users, management and client for streamlined performance.

KEY WORDS

International call center, US Healthcare, RCM, Team Management, Quality management, Provider RCM, Attrition and Shrinkage Control, Team motivation and engagement, Client calls.

ESSENTIAL RESPONSIBILITIES :

• Responsible for the day-to-day management of 15 25 front level employees
• Adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction
• Minimize errors/feedback and increase first touch resolution through effective coaching, support, supplemental training and understanding of departmental procedures to maximize utilization of resources
• Provide feedback on performance, monitoring attendance, leave requests, ensure accuracy of hours worked and adherence to company policies and procedures
• Recommend and/or make decisions in personnel related matters (Attrition, disciplinary actions, and terminations).
• Assist with attendance documentation, weekly timesheet validation and schedule adherence.
• Monitor and adjust staffing levels to ensure service levels are being met with continued focus on exceeding performance requirements.
• Act as point of contact for escalated account issues or problems that occur by directly responding to escalated calls from customers
• Timely response to mails.

SKILLS AND COMPETENCIES

• Microsoft Office (Excel and PPT Preferred)
• High proficiency in communication (Written and spoken)
• Focuses on delivering a positive customer experience
• Proven leadership experience. Should be a team player.
• Ability to develop, lead and motivate a team.
• Ability to identify process improvement ideas for implementation
• Ability to provide and support a vision and direction.
• Proficiency to assemble, organize and sequence work.

FORMAL EDUCATION AND EXPERIENCE

• Bachelors degree in any stream and progressive work experience in Healthcare RCM
• Minimum 1-2 year of experience in current role
• 4-6 years of overall experience

The Project Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
**Responsibilities:**
+ Responsible for the day to day management of executing to milestones and budget on one or more projects.
+ Assess creation of project plan, charter, stakeholder management plan, acceptance plan, and central project issue log.
+ Work with Project Sponsor to ensure business case/cost benefit analysis is in line with business objectives and confirm project plans meet business needs as described in the project initiation documents.
+ Ensure all stakeholders are identified and included in scope definition activities and understand project schedule and key milestones.
+ Escalate project risks to the Project Director, or Project Sponsor, when appropriate.
+ Ensure vendor performance is monitored and actions taken if performance warrants.
+ Provides sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
+ Directly affects the business by influencing strategic functional decisions through advice, counsel or provided services.
+ Has the ability to operate with a limited level of direct supervision.
+ Can exercise independence of judgement and autonomy.
+ Acts as SME to senior stakeholders and /or other team members.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 6-10 years relevant experience
+ Prior industry experience.
+ Fully knowledgeable on the day-to-day activities of a product or process; Basic understanding of the firm's different businesses and the related economics ; Individual is expected to be subject area expert in one (or more) specific skill sets
+ Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives
**Education:**
+ Bachelor's/University degree, Master's degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
_#LI-AR1_
5 - 10 years of Loan IQ experience required
Experience delivery projects in Agile methodology
---
**Job Family Group:**
Operations - Core
---
**Job Family:**
Operations Project Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
Lending Products, Loan Servicing, Project Management.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Lead Project Coordinator acts as a team leader and is responsible for providing senior level project administrative assistance to a project management team during the delivery of simple and complex projects and programs.
This role may be responsible for delivery of transactional and standard projects well as providing team lead support to less experienced project administrators/coordinators within the team.
**Key responsibilities:**
+ Sponsible for providing senior level project administrative assistance to a project management team during the delivery of simple and complex projects and programs.
+ Ensures that the project delivers the as-sold solution, while achieving quality criteria and maintaining client satisfaction.
+ Liaises with internal / external clients and ensures client satisfaction.
+ Keeps track of budget and project expenditures.
+ Compiles and updates the active project list on a weekly basis for the relevant stakeholders.
+ Provides documentation to relevant stakeholders as required.
+ Prepares resource utilization reports on a weekly basis and assists with the allocation of project resources if required.
+ Assists with project planning and maintaining the project calendar.
+ Assists with queries and cost monitoring by reconciling invoices with payments and ensuring required purchase orders are processed.
+ Ensures that closure checklists are maintained for projects that are requested to be closed and archived.
+ Performs team lead duties as relevant within the team.
+ Performs any other related project administration activity as required.
**To thrive in this role, you need to have:**
+ Ability to work with diverse personalities and demonstrates a high level of teamwork.
+ Proactive in approach and meticulous attention to detail.
+ Excellent communication is essential for coordinating with team members and stakeholders.
+ Service-oriented aptitude.
+ Fundamental understanding of business and project processes, structure and control requirements.
+ Confident and resilient individuals who are organized and outcomes focused.
+ Ability to provide project support with limited guidance for multiple projects.
+ Ability to keep projects on track and meet deadlines.
+ Ability to address any challenges that arise during project execution.
+ Ability to project manage standard projects without supervision.
+ Good team leadership abilities.
**Academic qualifications and certifications:**
+ High school diploma or equivalent qualification.
+ Relevant project management qualification or certification preferred.
**Required experience:**
+ Significant project administration and coordination experience preferably within a technology services environment.
+ Significant client engagement experience preferable.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Our client is looking for an experienced and strategic Lead Project Manager to spearhead critical initiatives in Chennai, Tamil Nadu, IN . This role demands exceptional leadership, robust planning capabilities, and a deep understanding of project lifecycle management across diverse industries. The Lead Project Manager will be responsible for defining project scope, objectives, and deliverables, ensuring they align with business goals. You will develop comprehensive project plans, including timelines, budgets, and resource allocation, and oversee their execution from initiation to completion. Key responsibilities include managing cross-functional teams, fostering effective communication, and resolving conflicts to ensure project success; identifying and mitigating project risks and issues; actively engaging with stakeholders at all levels to provide regular project updates and manage expectations; ensuring the quality of project deliverables through rigorous testing and review processes; managing vendor relationships and contract negotiations where applicable; conducting post-project evaluations to capture lessons learned and drive continuous improvement; and mentoring junior project managers and team members. The ideal candidate will possess strong analytical and decision-making skills, a proven ability to deliver complex projects on time and within budget, and excellent stakeholder management capabilities. A Bachelor's degree in a relevant field such as Engineering, Business, or Computer Science is required, along with a PMP or equivalent certification. A minimum of 8 years of progressive project management experience is essential. This is an exciting opportunity to lead impactful projects and contribute significantly to our client's strategic objectives.

Our client is seeking an accomplished and visionary Lead Project Manager to drive critical technology initiatives within their organization. This is a fully remote position, empowering you to lead complex projects from anywhere while collaborating with a global team. You will be responsible for the end-to-end planning, execution, and delivery of technology projects, ensuring they align with strategic business objectives, stay within budget, and meet quality standards.

As a Lead Project Manager, you will guide cross-functional teams, manage stakeholder expectations, and mitigate risks to ensure successful project outcomes. This role demands exceptional leadership, communication, and organizational skills, coupled with a deep understanding of technology development lifecycles and project management methodologies.

Key Responsibilities:

• Lead the planning, execution, and closing of multiple technology projects simultaneously.
• Define project scope, goals, deliverables, and success criteria in collaboration with senior management and stakeholders.
• Develop comprehensive project plans, including timelines, resource allocation, and budget management.
• Manage and motivate cross-functional project teams, fostering a collaborative and productive remote work environment.
• Identify, assess, and manage project risks and issues, developing mitigation strategies.
• Communicate project status, updates, and key decisions effectively to all stakeholders, including executive leadership.
• Ensure adherence to project management best practices, methodologies (e.g., Agile, Waterfall), and quality standards.
• Manage vendor relationships and contracts as required for project delivery.
• Oversee the procurement and allocation of project resources, including personnel and technology.
• Conduct post-project reviews to identify lessons learned and areas for improvement.
• Mentor and guide junior project managers and team members.
• Stay abreast of emerging technologies and project management trends.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. A Master's degree or PMP certification is highly desirable.
• Minimum of 8 years of progressive experience in project management, with at least 3-5 years focused on technology projects.
• Proven track record of successfully delivering complex software development, infrastructure, or IT transformation projects.
• Strong understanding of various project management methodologies (Agile, Scrum, Waterfall).
• Excellent leadership, team management, and interpersonal skills.
• Exceptional communication, negotiation, and stakeholder management abilities.
• Proficiency in project management software (e.g., Jira, Asana, Microsoft Project).
• Strong analytical and problem-solving skills.
• Ability to thrive in a fast-paced, dynamic, and fully remote work environment.
• Experience managing budgets and P&Ls for technology projects.
• Understanding of cloud technologies, software development lifecycles, and IT infrastructure is a significant advantage.

This is an exceptional opportunity for an experienced technology leader to drive innovation and manage impactful projects remotely, contributing to our client's strategic goals from Chennai, Tamil Nadu, IN .

Our client is seeking a highly accomplished Lead Project Manager with extensive experience in IT infrastructure projects to join their completely remote project management office. This is a critical role where you will oversee the end-to-end delivery of complex IT infrastructure initiatives, ensuring they are completed on time, within budget, and to the highest quality standards. You will lead cross-functional teams, manage stakeholder expectations, and mitigate project risks proactively. Responsibilities include developing detailed project plans, defining project scope, managing resource allocation, and tracking project progress using industry-standard methodologies (Agile, Waterfall). You will be instrumental in fostering a collaborative and productive remote team environment. The ideal candidate will have a proven track record of successfully delivering large-scale IT infrastructure projects, including data center migrations, network upgrades, and cloud implementations. Strong leadership, communication, and negotiation skills are essential. Experience with project management software such as Jira, Asana, or MS Project is required. PMP or equivalent certification is highly preferred. You should be adept at managing budgets, timelines, and vendor relationships. This role demands a strategic thinker with exceptional organizational abilities and a keen eye for detail. We are looking for an individual who excels in a remote-first setting, demonstrating self-discipline, proactivity, and strong problem-solving capabilities. Join our client and play a key role in shaping their technological future. This position offers the flexibility to work from anywhere in India, providing a balanced approach to professional and personal life. We value initiative and a results-oriented mindset in our remote workforce. The successful candidate will be a cornerstone of our client's project success, driving efficiency and innovation.This job is fully remote. Experience working effectively in distributed teams is crucial for this role.Job Location: Remote (originally posted in Chennai, Tamil Nadu, IN)

Our client is seeking a seasoned and results-oriented Lead Project Manager, IT Infrastructure to join our fully remote technology team. This role is responsible for planning, executing, and closing large-scale IT infrastructure projects, ensuring they are delivered on time, within scope, and on budget. The ideal candidate will possess extensive experience in managing complex IT projects, including data center migrations, cloud implementations, network upgrades, and hardware rollouts. You will lead a team of project coordinators and technical resources, fostering collaboration and ensuring effective communication across all stakeholders. Responsibilities include defining project scope and objectives, developing detailed project plans, managing resources, identifying and mitigating risks, and overseeing project execution from initiation to closure. You will be adept at stakeholder management, regularly communicating project status, key milestones, and potential challenges to executive leadership and project teams. Experience with various project management methodologies (e.g., Agile, Waterfall) and proficiency with project management software tools are essential. This position requires strong leadership, negotiation, and problem-solving skills. You will be responsible for ensuring adherence to quality standards and client requirements throughout the project lifecycle. We are looking for an individual who can drive project success, build strong relationships with internal teams and external vendors, and deliver impactful IT infrastructure solutions. This is a critical role that requires a strategic mindset, meticulous planning, and the ability to navigate the complexities of IT project delivery in a remote setting. Our client is committed to technological innovation and operational excellence, offering a challenging yet rewarding environment for talented project managers.

Our client seeks a highly experienced and visionary Lead Project Manager to spearhead critical software development projects in Chennai, Tamil Nadu, IN . This role requires a strategic thinker with exceptional leadership abilities and a deep understanding of agile methodologies. You will be responsible for the end-to-end lifecycle of complex software initiatives, ensuring timely delivery, within budget, and to the highest quality standards. The ideal candidate will have a proven track record of managing large-scale software projects, leading cross-functional teams, and fostering a collaborative and productive work environment. This is a high-impact position demanding strong communication, problem-solving, and stakeholder management skills.

Responsibilities:

• Lead and manage multiple software development projects from initiation to closure.
• Define project scope, goals, deliverables, and success criteria.
• Develop detailed project plans, schedules, and resource allocation.
• Oversee project execution, monitor progress, and identify/mitigate risks.
• Facilitate agile ceremonies (sprint planning, daily stand-ups, retrospectives).
• Manage communication with stakeholders, including clients, development teams, and senior management.
• Ensure adherence to quality standards and best practices.
• Manage project budgets and track expenditures.
• Lead and mentor project teams, fostering a positive and high-performance culture.
• Conduct project post-mortems and identify lessons learned for continuous improvement.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field. Master's degree or MBA is a plus.
• Minimum of 7 years of experience in project management, with at least 4 years focused on software development projects.
• Proven experience leading agile/scrum teams and projects.
• Strong understanding of software development lifecycle (SDLC).
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in project management tools (e.g., Jira, Asana, MS Project).
• PMP or Scrum Master certification is highly desirable.
• Experience in stakeholder management and conflict resolution.
• Ability to manage complex projects with multiple dependencies.
• Strong analytical and problem-solving abilities.

This is an exciting opportunity to lead transformative projects and make a significant contribution to our client's technological advancements in Chennai, Tamil Nadu, IN .

Our client is seeking an experienced and dynamic Lead Project Manager to guide complex projects within agile environments. This is a fully remote position offering the flexibility to work from anywhere. You will be responsible for leading project teams from initiation through to successful completion, ensuring projects are delivered on time, within scope, and within budget. Your primary focus will be on championing agile methodologies, fostering collaboration, and removing impediments for your teams. This involves detailed planning, resource allocation, risk management, and stakeholder communication. The ideal candidate will possess a strong understanding of various agile frameworks (Scrum, Kanban), demonstrate exceptional leadership qualities, and have a proven track record of managing multiple concurrent projects. You should be adept at facilitating ceremonies, coaching team members, and driving continuous improvement. Excellent communication, negotiation, and problem-solving skills are essential, especially when managing remote teams. Proficiency in project management software and collaboration tools is a must. We are looking for a strategic thinker who can inspire and motivate teams, ensuring alignment with business objectives. This role offers a significant opportunity to impact project success and career growth within a forward-thinking organization. You will play a key role in shaping project delivery strategies and fostering a culture of agility and high performance. Join us to lead impactful projects and drive innovation in a remote setting.
Responsibilities:

• Lead and manage cross-functional project teams using agile methodologies.
• Develop comprehensive project plans, including scope, timelines, budgets, and resource allocation.
• Facilitate agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Identify, assess, and manage project risks and issues, developing mitigation strategies.
• Ensure effective communication and collaboration among team members and stakeholders.
• Coach and mentor team members on agile best practices and principles.
• Track project progress and provide regular status reports to senior management.
• Manage project scope changes and ensure adherence to budget and schedule.
• Foster a positive and productive team environment, promoting continuous improvement.
• Oversee the delivery of high-quality project outcomes aligned with business objectives.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.
• Minimum of 8 years of experience in project management, with at least 5 years focused on agile methodologies.
• Proven experience leading successful projects in complex environments.
• Strong knowledge of Scrum, Kanban, and other agile frameworks.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in project management software (e.g., Jira, Asana) and collaboration tools.
• Agile certifications (e.g., CSM, PMP-ACP) are highly desirable.
• Ability to manage remote teams effectively and drive results.
• Strong analytical and problem-solving abilities.