19 Technical Roles jobs in Amritsar

ROLE RESPONSIBILITIES

• Perform hands-on design and development for portal sites.
• Support activities for portal sites with focus on feature-rich design, usability, and site performance.
• Deliver solutions based on requirements and pending schedules.
• Establish and execute traceable unit and integration tests.
• Provide estimates, regarding work effort, for assigned projects.
• Understand and apply industry practices, architectural standards, and department policies / procedures relating to work assignments.
• Help troubleshoot and resolve technical issues as they arise.

TECHNICAL QUALIFICATIONS

• Experience delivering customer-facing enterprise-level solutions from start to finish.
• At least 3+ years of advanced development experience utilizing React and related technologies.
• Ability to translate business requirements into technical requirements.
• Experience developing Web UI for complex business applications.
• Required Stack Experience: React, Redux, Typescript, CSS, HTML, Bootstrap, Responsive Design, Media Queries.
• Experience with Ag-Grid and Material UI controls.
• Proven utilization of Web services, including Service/System Integrations.
• Experience with code management tools, automated build setup, and deployment procedures.

GENERAL QUALIFICATIONS

• Personal time-management skills with an ability to meet individual, and team deadlines.
• Excellent communication, presentation, and organization skills.
• Ability to communicate effectively across multiple IT team disciplines.
• Strong analytical and problem-solving skills.
• Insurance industry experience is considered a plus.

EDUCATION REQUIREMENTS

• Bachelor's Degree in Computer Information Science, Engineering, or a related field (or equivalent experience).

Company Description

Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients – including the world’s largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.

Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.

Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.

Group Details

Tradeweb Team in Bangalore are seeking a skilled and detail-oriented Zuora Senior Technical Specialist to support the implementation and ongoing maintenance of our Zuora platform, including Zuora Billing, Zuora Revenue, and Zuora CPQ. The ideal candidate will have a strong foundation in SQL and Python, technical expertise in at least two of the three core Zuora applications, and experience in subscription-based systems. You will work closely with the Zuora Technical Manager and cross-functional teams to deliver seamless system implementation, integration, and support.

Key Responsibilities:

• Platform Implementation: Assist in the design, configuration, and deployment of Zuora Billing, Revenue, and CPQ modules to meet business requirements.
• System Maintenance: Provide ongoing technical support for the Zuora platform, addressing issues, performing updates, and optimizing performance.
• Integration Support: Work with integration teams to ensure smooth connections between Zuora and enterprise systems, such as ERP, CRM, and payment gateways.
• Customization: Develop and maintain custom workflows to automate business processes within Zuora, enhancing functionality and efficiency.
• Report Writing: Create and maintain reports to provide insights and support decision-making for the team.
• Testing & Validation: Conduct end-to-end testing, user acceptance testing (UAT), and validate integrations to ensure seamless platform performance.
• Data Management: Use SQL and Python to analyze, transform, and manage data flows between Zuora and other systems.
• Revenue Automation: Support automation and accurate reporting within Zuora Revenue to comply with ASC 606 and other revenue recognition standards.
• Stakeholder Collaboration: Partner with finance, IT, and operational teams to understand needs, resolve issues, and ensure proper adoption of Zuora tools.
• Upskilling Finance Team: Provide training and support to the finance team to enhance their understanding and utilization of Zuora applications.
• Documentation: Maintain detailed technical documentation for workflows, configurations, and processes to support system knowledge sharing.
• Monitoring & Optimization: Monitor system health, identify areas for improvement, and implement solutions to enhance the reliability and efficiency of Zuora components.
• Compliance & Security: Ensure the Zuora platform complies with industry regulations, company policies, and security protocols.

Required Skills and Qualifications:

• 7+ years of experience in technical roles, with at least 4+ years working with Zuora applications.
• Expertise in at least two of the three Zuora applications: Zuora Billing, Zuora Revenue, and Zuora CPQ.
• Strong foundation in SQL for data queries and analysis.
• Proficiency in Python for scripting, automation, and data handling.
• Deep understanding of Zuora configurations, workflows, and APIs.
• Prior development experience with Salesforce is a plus
• Integration Knowledge: Familiarity with integrating Zuora with ERP, CRM, and payment systems
• Revenue Recognition: Experience with revenue recognition standards such as ASC 606 and Zuora Revenue workflows.
• Problem Solving: Strong analytical skills and ability to troubleshoot technical issues and deliver timely solutions.
• Collaboration: Exceptional interpersonal skills to work effectively with cross-functional teams and stakeholders.

Certifications:

• Zuora Billing Certification
• Zuora Revenue Certification
• Zuora CPQ Certification
• Zuora Reporting Certification
• Zuora Administrator Certification

Overview

As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally. Supporting the customer / partner is done through diagnosis and troubleshooting software and hardware problems and aiding with the product applications and/or use cases. Communicate with customers /partners by listening to and understanding the reported problem, and able to clearly explain basic technical information to the customers over the phone and via email. Part of a weekend on-call rotational schedule once deemed capable.

Responsibilities

• Communicating with customers by listening to and understanding their problem, then clearly explaining detailed technical information
• Asking customers targeted questions to quickly understand the root of the problem
• Diagnosing & troubleshooting technical issues in an expedient manner
• Tracking issues through to resolution, within agreed time limits
• Escalating unresolved issues to the appropriate next level / internal teams
• Providing prompt and accurate feedback to customers
• Referring to internal database or external resources to provide technical solutions
• Leading troubleshooting & brainstorming discussions
• Delivering workshops to both local and global teams - customer presentations to senior technical personnel and management
• Ensuring all issues are properly logged – following case management process
• Prioritizing and managing several open issues at one time
• Following up with customers to ensure their systems are fully functional after troubleshooting, and a solution has been provided
• Identifying areas of improvement whether in processes, procedures, or tools
• Documenting technical knowledge in the form of knowledge base articles and/or submitting documentation opportunities
• Creating and delivering product knowledge sharing sessions to the respective regional team
• Communicating with Sales Team to ensure timely updates for any critical issue
• Working with the Engineering team to assist with documentation
• Performing activities (reproducing the issue when required)

Qualifications

Knowledge and Skills

• Required

• Understanding of networks
• CCNA or equivalent knowledge
• 4G-5G
• AAA
• Any of the following certifications: CCNA, MCSE, Cloud, and/or RedHat
• Deep knowledge of supported Linux/Unix operating systems. Able to troubleshoot, analyze and configure the OS and its features and roles.
• Deep knowledge of product software and hardware. Can use scripts/tools to aid in troubleshooting. Knowledge of identified bugs in running firmware version.
• Advanced understanding and experience of networks, firewalls, protocols.
• Knowledge in tracing and troubleshooting high-level protocols and traffic
• Extensive understanding and experience of virtualization & cloud concepts, properties, and technology, as well as detailed skills in major industry standard technology specifics. Knowledge of models like SaaS, PaaS and IaaS.
• Good understanding of technology infrastructure, security concepts and platforms
• Strong understanding of networking (specifically IP related technologies)
• Good understanding of virtualization & cloud concepts
• Able to install, configure, and/or operate network equipment such as Cisco, Juniper, or other network hardware manufacturers
• Scripting and some programming
• Ability to configure and troubleshoot problems - logical thought process
• Good problem solving investigative and multi-tasking skills
• Ability to communicate with customers presenting technical information either verbally or in written format
• Focus to detail and can follow defined processes/procedures
• Technical acumen and able to identify when escalations are required
• Autonomy – increases technical knowledge by attending self-studies to bring value to the organization
• Organization and prioritization abilities
• Good computer skills in MS Office

• Desired
• Subject Matter Expertise in 1-3 areas relative to AppLogic Networks product
• Great collaborator
• Good CSAT and customer feedback

Work Experience, Education and Certifications

• Minimum of 3+ year experience in a technical role aligned to the same field with customer support experience KVM Experience
• Ideal candidate would have served as a developer in prior roles and have a deep understanding of modern, highly scalable architectures leveraging the latest technologies including NET/C#, Restful APIs, micro-services, cloud computing etc.
• Bachelor’s degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification or a diploma from a technical institute
• Education may be substituted for proven work experience for 5+ years as a Technical Support Engineer in a similar field

Job Title: Junior Engineer, Technical Support, tier 2

NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions for applications ranging from core infrastructures to edge and branch environments.

Key responsibilities:

Respond to customer incidents through conducting preliminary assessment to product or system issues. Debug and track until resolution by analyzing the source of the issue and its impact on hardware, network, and storage resources. With your technical expertise you will support cloud solutions, App installs, release updates & upgrade, testing, deploying, maintaining, and enhancing software solutions. You will address bugs and escalate to engineering check code and verify accuracy, testability, functionality, and efficiency. Also, you should have a good understanding of different hardware components: processing, networking, storage. NIKSUN Cloud Support engineer is a customer facing role on which you

• Engage with NIKSUN’s clients on live troubleshooting sessions via telephone, e-mails, live-Chat to provide level 1/2 support on a vast array of NIKSUN products.
• Lead, manage and drive incidents to resolution, whether reported reactively by customers or proactively through NIKSUN monitoring tools.
• Adhere to incident severity standards, escalating none resolved incidents to Tier 3 at due time.
• Work with different NIKSUN engineering departments, relay a technical message back to the customer in a simple non-technical language if required.
• Maintain updates flowing to customers regarding incident resolution efforts at all times.
• NIKSUN Cloud support operates 24x7x365, you’ll be required to work on a shift schedule including day, night, weekends, and holidays.

Requirements:

• Must have 3 years of experience with DevOps support and experience in programming languages (preferred shell scripting).
• Must have 1 year of experience testing and maintaining software products.
• Must have 1 year of experience in cloud computing Kubernetes, Docker, YAML files…etc.
• Experience in providing technical support to Global clients.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Hands-on experience with Windows/Linux OS environments.
• Additional certification in Linux, Cisco, and Network and Information Security or similar technologies is a plus.
• Looking for immediate joiners

Required Skills and traits:

• Experience providing technical support to Global clients
• Excellent problem solving and communication skills.
• NIKSUN encourages teamwork, collaboration, and knowledge sharing.
• Mentor other team members and push the team for success.

Professional Requirements:

• Bachelor’s Degree in computer science or equivalent software engineering discipline.

Qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or protected veteran status.

We suggest you enter details here.

This is a full-time remote role for a Technical Sales Specialist. The Technical Sales Specialist will be responsible for identifying and developing new business opportunities, managing customer relationships, and providing technical support to clients. Daily tasks include conducting sales presentations, understanding customer needs, recommending appropriate products or services, and negotiating sales contracts. The role also involves collaborating with internal teams to ensure customer satisfaction and sales goals are met.

• Experience in Technical Sales and Sales roles
• Excellent Communication and Customer Service skills
• Ability to provide Technical Support and solutions to clients
• Strong problem-solving skills and attention to detail
• Ability to work independently and remotely
• Bachelor’s degree in Engineering, Business, or related field is preferred
• Prior experience in instrumentation or related industries is a plus

Job Title: Salesforce nCino Technical Architect (Banking Specialist)

Experience: 10+ years (5+ years in nCino/Salesforce Financial Services)

Location: (Remote)

Job Type: Full-time

Role Overview

We seek a hands-on nCino Technical Architect to design and deploy enterprise-scale nCino solutions for global banks, with deep expertise in lending, deposit account opening, risk management, and core banking integrations. You will lead cross-functional teams to modernize legacy systems, ensuring compliance, scalability, and seamless integration with financial ecosystems.

Key Responsibilities

1. End-to-End Solution Architecture

Design and document technical blueprints for nCino modules:

Commercial Lending & Retail Lending: Configure loan origination workflows, covenants, and syndication.

Deposit Account Opening (DAO): Streamline digital onboarding with eSignature (DocuSign) and identity verification.

Collateral Management: Customize collateral tracking, valuation, and lien perfection workflows.

Credit Memo & Risk Rating: Automate credit scoring models and integrate with Moody’s/FICO.

Loan Review & Portfolio Management: Build dashboards for exposure analysis and early warning systems.

Compliance & Audit: Implement SOX/GDPR controls and audit trails.

2. Module-Specific Customization

Document Management: Integrate nCino with DocuSign, SharePoint, or OpenText for document generation/storage.

Product Catalog & Pricing: Configure dynamic pricing engines and product eligibility rules.

Analytics & Reporting: Develop Tableau CRM (Einstein Analytics) dashboards for loan performance tracking.

3. Integration Layer Leadership

Architect real-time integrations with:

Core Banking Systems (Fiserv, Jack Henry, Temenos) via APIs or middleware (MuleSoft, Boomi).

Credit Bureaus (Experian, Equifax) for automated credit pulls.

KYC/AML Providers (Refinitiv, LexisNexis) for customer due diligence.

Design event-driven architectures for data synchronization (e.g., loan booking to core systems).

4. Technical Governance & Optimization

Enforce nCino/Salesforce best practices for security (shield, field-level encryption), performance (bulkified triggers), and scalability.

Lead code reviews and mitigate risks in custom Apex, LWC, or OmniScripts.

5. Stakeholder Collaboration

Advise CTOs/CDOs on nCino roadmap alignment with business goals.

Train teams on Agile/SAFe methodologies for iterative delivery.

Required Skills & Qualifications

10+ years in IT, with 5+ years as a nCino/Salesforce Architect in banking.

Hands-on experience configuring at least 4+ nCino modules (e.g., Commercial Lending, DAO, Collateral Mgmt).

Technical Mastery:

Salesforce: Apex, LWC, Flows, Data Model, DevOps (Copado/Gearset).

Integrations: REST/SOAP APIs, ESBs, ETL tools.

Certifications :

Salesforce CTA/System Architect (preferred).

nCino Advanced Professional (preferred).

Domain Knowledge:

Loan lifecycle (underwriting, servicing, default management).

Regulatory frameworks (Basel III, IFRS 9, CCAR).

Nice-to-Have

Experience with nCino IQ (AI-driven underwriting).

Knowledge of banking cloud ecosystems (AWS/Azure for nCino).

Familiarity with US/EMEA banking compliance.

About the Role

We’re looking for a marketing professional who understands AI and can translate technical concepts into content that engages both technical and business audiences. You’ll own the end-to-end process: writing technical blogs and LinkedIn posts, and ensuring they reach the right audience through post boosting and campaign management.

This role is ideal for someone who enjoys wearing multiple hats: writing content, shaping messaging, managing paid campaigns, and building systems that scale.

Key Responsibilities

• Plan and produce content across formats: blogs, LinkedIn posts, case studies, newsletters, and more
• Create and manage LinkedIn campaigns, including post boosting, targeting, and performance tracking
• Build and maintain marketing playbooks for content planning, campaign execution, and performance measurement
• Develop and optimize email marketing strategy for B2B audiences, including newsletters and drip campaigns
• Use analytics tools to measure reach, engagement, and lead quality and refine strategy based on insights
• Collaborate with product, design, and tech teams to ensure consistent messaging across all channels
• Stay current on AI, marketing, and B2B trends to identify new opportunities for visibility and engagement

Requirements

• Excellent writing and storytelling skills with the ability to simplify complex AI concepts

• Solid understanding of AI fundamentals (machine learning, LLMs, automation, industry use cases)

• Hands-on experience managing LinkedIn posts and boosting/sponsored campaigns

• Familiarity with SEO and analytics tools

• Background in marketing, communications, computer science, or related field

Bonus: experience in B2B SaaS, enterprise tech, or AI-driven businesses

About the role:

The role involves providing L1 and L2 support by monitoring and resolving infrastructure and application alerts using tools like SolarWinds and New Relic. The candidate will coordinate with cross-functional teams, analyze logs and transactions, and ensure timely issue resolution and stakeholder communication. A background in E-Commerce, Telecom, Enterprise IT, or Banking is preferred, with basic knowledge of operating systems, databases, and monitoring tools. Strong communication skills, attention to detail, and willingness to work in night or weekend shifts are essential.

Job qualification:

Bachelor's degree in engineering/computer science with

technical understanding and experience.

• MCA in IT or Computers
• BTech or BE or MTech from non-IT & Computers stream
• BTech or BE or MTech IT or computers but do not want to get in coding and testing of IT

Experience & Technical details:

• Minimum 2+ years of experience in E-Commerce/Telecom/Enterprise IT / Banking industry
• Monitor scheduled alerts (infra & application) on mails or via system like solarwinds, new relic etc
• Once alert is received on basis of criticality connect with right teams over email or chat
• Follow up with teams through the alert while it gets fixed
• Communicate to stake holder until issue is fixed
• Optimize the alerts on continuous basis to avoid unwanted and unnecessary alerts
• Maintaining and updating technical documentation and SOPs
• Attention to detail, a proactive approach while working on alerts
• Complete ownership of L1 and L2 support
• Understanding the functioning of the system.
• Collaborating with other verticals.
• To check/Analyze the transactions and logs and device settlements.
• Monitor process and software changes that impact production support
• Experience in providing L2 level support to customers (medium to large).
• Experience in analysis application logs for errors and corrections.
• Understanding and exposure to DB (Oracle, Mongo DB, Sql) will be added advantage.
• Knowledge on Python, selenium tools for automation will be added advantage.

Technical experience for role:

• Basic understanding of operating systems
• Basic understanding of server, client, network, storage & backup
• Basic understanding of monitoring tool, knowledge in relational database, Linux, UNIX, Java, C++
• Basic knowledge of HTML, Website development will be an added advantage
• Familiarity with Agile/Jira/Scrums is good to have

Interpersonal skills for role:

• Good verbal & written communication in English
• Willing to work in night and weekend shifts
• Ability to work under pressure and should be a team player
• Good grasping, Willing to work in support, right attitude toward work

Remote First-Culture:

In 2020, Cimpress adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self. Cimpress also provides collaboration spaces for team members to work physically together when it's safe to do so or believe in office working will deliver the best results. Currently we are enabled to hire remote team members in over 20 US States as well as several countries in Europe: Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.

About Us:

Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses. Through the personalized physical (and digital) products these companies create, we empower over 17 million global customers to make an impression. Last year, Cimpress generated $2.88B in revenue through customized print products, signage, apparel, packaging and more. The Cimpress family includes a dynamic, international group of businesses and central teams, all working to solve problems, build businesses, innovate and improve.

More information about the organization can be found in the below link:

From the merger of two leaders in the CX space, ASPECT Software and Noble Systems, comes ALVARIA. A new global force delivering leading edge Customer Experience and Workforce Engagement software as well as cloud services technology solutions for enterprise Contact Centers. We blend the agility of a start-up mentality with the stability of an established enterprise, challenging the market with renewed thinking and best-of-breed business solutions.

Our solutions simplify and improve the customer and agent experience. Our complete suite of Contact Center and Workforce Engagement & Optimization solutions helps companies keep agents engaged while providing exceptional customer service experiences. Our flexible, highly scalable applications for interaction management, IVR/self-service, chatbots/AI, workforce optimization and more, are available on-premises or in any hosted, private or public cloud environment.

Make a Difference

Our people define who we are. The curious, driven, creative, fun individuals who are drawn to ALVARIA bring skills sets and cultural differences from around the world. They love innovation, challenges and empowering our customers to engage seamlessly and efficiently — every member of our team is dedicated to creating amazing customer contact experiences - for our customers and our customers’ customers. If you like developing new solutions and turning big ideas into reality, ALVARIA is the place for you. At ALVARIA, you’ll work with smart and motivated people to make a difference for the companies we serve.

General Scope & Summary

Provide remote technical and application problem resolution and escalation assistance related to Aspect products. Diagnose, troubleshoot, repair and debug complex computer systems and software. Respond to situations where end users have failed to isolate or resolve problems in malfunctioning equipment or software.

ESSENTIAL FUNCTIONS

• Gain knowledge of assigned customers' technical and business environment.
• Document and verify reported problems.
• Troubleshoot and resolve issues utilizing all available tools, resources, and documentation.
• Engage additional resources when necessary.
• Provide effective and consistent communication to management, peers, and account team in support of customer.
• Working knowledge of main Aspect products and strategy.

Minimum Job Requirements

SPECIALIZED KNOWLEDGE & SKILLS

• Understanding of PCs, Networks, OS platforms, databases, telephony, software applications, and ACDs.
• Demonstrated ability to learn complex software tools quickly.
• Strong customer service and teamwork skills. Professional demeanor to maintain and enhance customer relationships.
• Ability to use professional concepts and company policies and procedures to solve routine problems.
• Ability to develop resolutions to problems of limited scope and follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Ability to pass a background check may also be required.
• Physical requirements include sitting for long periods of time.
• A minimum of at least TWO to THREE of the following:

• Contact Center Technologies (including Automated Dialers & Telephony);
• CentOs Linux;
• Networking;
• Windows OS;
• SIP

• Demonstrated ability to learn complex software tools quickly.
• Strong customer communication skills (verbal and written), including passing an English proficiency test

EDUCATION AND EXPERIENCE

• 2+ years relevant work experience supporting customers in a technical environment OR commensurate college-level coursework, or a combination of both.
• Some travel, after-hours, or on-call work may be required.
• Shift flexibility including weekends.
• Technical Certifications and second or third languages a plus but not required.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.