26 Technical Roles jobs in Kota

About Eqvista

Eqvista is an integrated Saas system that helps companies to manage private company equity by minimizing costs by automation, accounting, sharing and compliance tools built into the system. We also provide an array of valuation services for helping founders find their valuation for fundraising and ESOP issuance (409a)

Please visit: to learn more about our company.

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We are looking for a highly-driven and motivated Technical Support to join our team. They will be mainly responsible to provide technical support for users and instructions for internal use on our software system. High performance and capacity candidates would have an opportunity to expand their role.

Job Responsibilities & Duties:

· Preparation of Support Articles on software features for client

· Preparation of Instruction Manual for internal use

· System design and internal/external support guides

· Assisting for preparation of details for developing new features

· Liaising with different teams concerning product development or project details.

· Handling ad hoc assignments as required

Job Requirements:

· Degree in Finance/Accounting / Management / Business Administration

· 1 year of software/product related experience(preferred)

· Analytical with great attention to detail

· Good command of written and spoken English

· Good report writing and research skills

· Good interpersonal, communication and analytical skills

· Independent, self-motivated, responsible and diligent

· Passion for software products and researching newest technology

· Able to work independently and meet deadlines

· Able to handle remote work and setting own deadlines

· Excellent skills in Excel & Word

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A collaborative work environment that values creativity and innovation.
• Flexible work arrangements including remote work options.

Position Title: Senior Software Engineer/ Technical Specialist (ADF) | Immediate Joiners

Experience Level: 5+ Years

Location: Remote

Skills: 4 years in ADF/ SQL/ PySpark/ Fabric (Good to have)

Key Responsibilities

• Develop and optimize ETL/ELT pipelines using Azure Data Factory (ADF), Databricks, and Synapse Analytics.
• Design and implement scalable data architectures following Medallion Architecture and best practices.
• Perform data ingestion, transformation, and orchestration across structured and unstructured datasets. • Develop and maintain data lake solutions in Azure Data Lake Storage (ADLS) Gen2.
• Write and optimize SQL queries for data extraction, transformation, and analysis.
• Implement CI/CD pipelines for data workflows using Azure DevOps.
• Collaborate with stakeholders to understand data requirements and ensure data availability.
• Ensure data governance, security, and compliance in Azure-based data solutions.
• Monitor and troubleshoot data pipelines to maintain reliability and performance.
• Stay updated with the latest Azure and big data technologies and implement best practices.
• Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Must to have

• Strong experience in Azure Data Engineering with Data Factory, Synapse, Fabric, Databricks.
• Expertise in SQL, T-SQL, and Python for data processing and transformation.
• Hands-on experience with PySpark for big data processing.
• Experience in designing ETL/ELT pipelines and working with large datasets.
• Proficiency with Azure Data Lake (ADLS) Gen2 for data storage and processing.
• CI/CD and DevOps knowledge, including Azure DevOps, Git, and automated deployments.
• Understanding of data modeling, data warehousing, and schema design principles.

Good to have

• Experience in New Age Technologies like Low Code, No Code, DevOps
• Familiarity with Data Governance and Security best practices in cloud-based data solutions.
• Experience with real-time data processing using Kafka, Event Hub, or Stream Analytics is a plus.
• Knowledge of DataOps methodologies and best practices.
• Experience with APIs, REST services, and integrating third-party data sources.
• Familiarity with Power BI or other visualization tools is an added advantage.

About Damco:

We are a global technology company with more than two decades of core IT experience. Our differentiators are technological prowess with unwavering back-end support on a wide range of technologies and industry-leading platforms.

At Damco, we take pride in building innovative, efficient, and robust IT solutions for our clients. We match the client’s business goals with our technology expertise and immaculate execution capabilities to solve issues that matter to the end-user.

Damco has developed hundreds of products and applications, redefined countless processes, built numerous technology teams and systems, and delivered significant financial results to customers from diverse verticals.

We believe in empowering our people to perform and grow by offering opportunities, learning, and inspiration—to ‘act and accomplish’. If you are a self-starter looking for an open and collaborative work culture to excel in career, we are the place for you. Here is what you can expect from our work-culture.

Position Title: Senior Software Engineer/ Technical Specialist (ADF) | Immediate Joiners

Experience Level: 5+ Years

Location: Remote

Skills: 4 years in ADF/ SQL/ PySpark/ Fabric (Good to have)

Key Responsibilities

• Develop and optimize ETL/ELT pipelines using Azure Data Factory (ADF), Databricks, and Synapse Analytics.
• Design and implement scalable data architectures following Medallion Architecture and best practices.
• Perform data ingestion, transformation, and orchestration across structured and unstructured datasets. • Develop and maintain data lake solutions in Azure Data Lake Storage (ADLS) Gen2.
• Write and optimize SQL queries for data extraction, transformation, and analysis.
• Implement CI/CD pipelines for data workflows using Azure DevOps.
• Collaborate with stakeholders to understand data requirements and ensure data availability.
• Ensure data governance, security, and compliance in Azure-based data solutions.
• Monitor and troubleshoot data pipelines to maintain reliability and performance.
• Stay updated with the latest Azure and big data technologies and implement best practices.
• Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Must to have

• Strong experience in Azure Data Engineering with Data Factory, Synapse, Fabric, Databricks.
• Expertise in SQL, T-SQL, and Python for data processing and transformation.
• Hands-on experience with PySpark for big data processing.
• Experience in designing ETL/ELT pipelines and working with large datasets.
• Proficiency with Azure Data Lake (ADLS) Gen2 for data storage and processing.
• CI/CD and DevOps knowledge, including Azure DevOps, Git, and automated deployments.
• Understanding of data modeling, data warehousing, and schema design principles.

Good to have

• Experience in New Age Technologies like Low Code, No Code, DevOps
• Familiarity with Data Governance and Security best practices in cloud-based data solutions.
• Experience with real-time data processing using Kafka, Event Hub, or Stream Analytics is a plus.
• Knowledge of DataOps methodologies and best practices.
• Experience with APIs, REST services, and integrating third-party data sources.
• Familiarity with Power BI or other visualization tools is an added advantage.

About Damco:

We are a global technology company with more than two decades of core IT experience. Our differentiators are technological prowess with unwavering back-end support on a wide range of technologies and industry-leading platforms.

At Damco, we take pride in building innovative, efficient, and robust IT solutions for our clients. We match the client’s business goals with our technology expertise and immaculate execution capabilities to solve issues that matter to the end-user.

Damco has developed hundreds of products and applications, redefined countless processes, built numerous technology teams and systems, and delivered significant financial results to customers from diverse verticals.

We believe in empowering our people to perform and grow by offering opportunities, learning, and inspiration—to ‘act and accomplish’. If you are a self-starter looking for an open and collaborative work culture to excel in career, we are the place for you. Here is what you can expect from our work-culture.

Key Responsibilities

• Work independently to develop comprehensive and precise product documentation, including how-to articles, FAQs, overview articles, troubleshooting guides, user guides, and release notes.
• Collaborate with product managers and product experts to understand new features and product updates and develop effective documentation for each release.
• Work closely with the Product & Engineering Teams to create developer API documentation for Tekion’s partner-facing APIs, webhooks, and SDKs.
• Collaborate with Product Managers and solution engineers to capture various use cases catered to by the APIs and document them using sequence diagrams, activity diagrams, etc.
• Conduct regular reviews and quality assurance checks of existing documentation to ensure accuracy and relevance.
• Efficiently plan and manage multiple documentation projects simultaneously.
• Organize information effectively and structure documents to provide better usability and accessibility.
• You will work with the product marketing team to review all published content to meet the Tekion standards for publishable content.

Skills and Experience

• Bachelor’s degree in Computer Science, Technical Communication, or a relevant field.
• 5+ years of experience in technical writing, preferably in a SaaS company.
• Excellent written and verbal communication skills.
• Strong understanding of APIs, SDKs, Webhooks, Open Authentication, and web-app concepts.
• Attention to detail to ensure accuracy and consistency in all technical content.
• Excellent writing and editing skills to explain complex technical concepts clearly and concisely.
• Ability to navigate ambiguity, support multiple projects, and meet deadlines in a fast-paced environment.
• Ability to quickly learn new technologies and products.
• Ability to conduct in-depth research, gather information from technical sources, and synthesize it into understandable content.
• Possess strong interpersonal and communication skills to convey complex concepts to both technical and non-technical audiences.
• Should have a zeal to learn with a growth mindset.
• Passionate about writing.

Job Title: Global Communications Specialist

Location : Remote in India

Shift : 24x7 Team (can only hire someone that’s 100% flexible on shifts)

Want to be part of an amazing team, hell-bent on crafting a better future? We’re always looking for creative people who care!

We are analysts. Creators. Designers. Doers. Dreamers. Explorers. Geeks. Hipsters. Leaders. Learners. Renegades. Seekers. Strategists. Visionaries. And we fundamentally believe that we’re better together.

We believe in teamwork, fun, complex projects, diverse perspectives, and simple solutions. How about you? We’re looking for Global Communications Specialist with the passion and experience to design what matters – one project at a time.

The Global Communication Specialist plays a critical role in the resolution of technical, and escalated support incidents related to supporting customer development and deployments on the Azure Platform. This role provides on demand support to Azure customers around the world through various support offerings. You will be an integral team member and a true advocate for customer resolution, providing real-time solutions to a technical audience. In addition, the Global Communication Specialist is also the conduit for curating and publishing proactive notifications related to deployments, feature releases, retirements and more.

The successful candidate should demonstrate strong written and verbal communication skills, customer satisfaction focus, and an excitement for technology. Beyond triaging escalations and managing critical situations, the candidate should be passionate about driving bigger impacts – customer values, improving processes, and driving product feedback.

What you will do:

Review and triage customer and partner escalations via multiple channels (Social, Chat, and Technical Support) and determine appropriate communication plan and customer resolution path. Partner across various cross-functional teams and key stakeholders to ensure team is providing optimal customer experience each and every time.

Partner with Service Engineering teams to determine customer impact and provide rapid communications to customers on Live Site incidents; providing ongoing communication and status updates throughout the incident lifecycle.

Facilitate, curate, and publish multiple proactive notifications (service notifications, feature releases, retirements, and ad-hoc communications).

Develop and share best practices and recommendations to improve efficiencies within the internal team.

Identify root cause of escalations to drive long term resolutions.

Contribute to the creation of future Microsoft support capabilities for the cloud.

What you will bring:

Excellent written and verbal communications skills are a must.

Effective, polished interaction with customers, proven ability to quickly capture relevant information; explain next steps in resolving issues; communicate next steps and status; and inspire confidence.

Demonstrated troubleshooting skills, cross-team collaboration, and critical thinking.

Ability to influence people at all levels to drive resolution.

Always look at problems with customer first solutions.

High attention to detail, able to problem solve logically and think critically in mission critical situations.

Passion for problem solving through the ability to self-learn, think critically, and have fun while doing it.

Creative Problem Solving by driving innovative solutions.

Thrive in ambiguous situations; effectively manage change; shift gears comfortably; decide and act without having the total picture; comfortable handling risk and uncertainty.

Technical aptitude with a passion to learn.

Support experience and experience with Azure or other cloud technologies is a plus.

BA/BS Degree Communications or Computer Science is preferred or equivalent experience.

Available to work critical cases as needed on a 24x7 basis and through an on-call model.

Who you are:

Passionate about technology, customer support and the cloud.

Communicative, ability to influence, with strong interpersonal skills.

Doer. You get your hands dirty, you are ambitious and love going deep your craft.

Adaptable. Changes happens at lightning speed, you are flexible, enjoy challenge, and get behind new ideas.

Polished. Client-facing and concise, ability to lead cross-team collaboration and interface with people of all levels.

Compensation: 8-10LPA

About Astra:

Astra is a cybersecurity SaaS company that makes otherwise chaotic pentests a breeze with its one-of-a-kind AI-led offensive Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 15,000+ security tests.

CTOs and CISOs love Astra because it helps them to achieve continuous security at scale, fix vulnerabilities in record time, and seamlessly transition from DevOps to DevSecOps with Astra's powerful CI/CD integrations. Astra is loved by 1000+ companies across 70+ countries. In 2024 Astra uncovered 2.5 million+ vulnerabilities for its customers, saving customers $110M+ in potential losses due to security vulnerabilities.

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, Dream 11, OLX Autos etc. are a few of Astra’s customers.

Job Description:

This a hybrid role with base location as Bangalore. (1-2 weeks/qtr work from office)

Role Overview:

We're looking to on-board an enthusiastic & a dynamic Customer Success Specialist who loves delighting customers. The role requires hand-holding customers during on-boarding and making them Astra-nauts (yes, that's what we call our customers & team members!) who are well versed with Astra's platform.

The role will also require collaboration with our sales, security and marketing team. We're a cyber security company with CTOs, engineering leaders & CISOs as our ICP, hence we'll prefer candidates who come with some understanding of principles of computer science.

Roles & Responsibilities:

• Drive a seamless customer onboarding experience, ensuring smooth adoption of the product.
• Act as a product champion by promoting adoption and maximizing customer engagement.
• Understand customer requirements and translate them into actionable deliverables.
• Respond promptly and effectively to customer queries via email and phone.
• Build and nurture long-term relationships with customers based on trust and rapport.
• Manage stakeholder relationships across internal teams and customer organizations.
• Strengthen brand value by delivering exceptional customer experiences.
• Maintain strong customer satisfaction and loyalty, measured through high NPS scores.
• Identify opportunities for up-selling and cross-selling complementary Astra products.
• Proactively manage account renewals and secure long-term partnerships.
• Ensure timely project delivery by coordinating across multiple teams.
• Maintain accurate and updated records within the customer success platform.

Skills & Qualifications:

• 2-5 years Customer Success / Growth / Retention roles, ideally in SaaS
• Proven ability in upselling/cross-selling in a PLG motion.
• Excellent communication skills with a customer-first mindset.
• Technical knowledge required to work in a cyber security organization’s customer-facing role.
• Analytical and data-driven; comfortable working with metrics like NRR, churn, adoption rates .
• Ability to build rapport with the stakeholders
• Willingness to work in a hybrid setup. (1-2 weeks/Qtr from our Bangalore office)

Why Join Us?

• You’ll own your work from day one—no micromanaging, just trust and impact.
• Health Insurance for you and your spouse.
• Be part of a fast-growing cybersecurity SaaS company.
• You’ll join a team that’s scaling fast but still feels like a close-knit crew—think startup energy with global reach.
• Collaborative & friendly culture with full ownership and growth opportunities.
• And yes, get ready for some unforgettable workcations—think Chikmagalur, Jim Corbett & Wayanad

Job Summary:The Technical Support Engineer will be responsible for delivering remote conference room and audio-visual support for our client. This role involves managing and maintaining video conferencing, audio/visual, and webcasting technologies, ensuring seamless operations for global meetings, events, and webcasts, and providing exceptional support to users and executives.Key ResponsibilitiesAdministrative Services:Assist in scheduling, modifying, and cancelling white glove conferences and webcasts.Manage the associated service Outlook mailbox.Create and analyze performance and usage metrics.Open, update, and resolve service tickets related to AV and webcasting technologies.Monitor and update support queues for current and upcoming AV technologies and webcast incidents.Escalate complex issues to third-level support or manufacturer/vendor support teams.Participate in meetings regarding current and future AV and webcasting systems.Maintain and update training and troubleshooting documentation.Video Call and Webcast Support:Ensure video endpoints are online and operational.Manage incident response during active calls and webcasts.Prepare and support webcast events, including creating event webpages and conducting dry runs.Monitor live webcast events and troubleshoot issues as needed.Report viewer metrics during and after events.Trim, encode, and distribute recorded on-demand copies of webcast sessions.Coordinate technology scheduling to ensure successful meetings.Webcast Video on Demand Services:Create and manage streaming VOD directories for Ford users.Manage user groups and multimedia storage on Ford’s network.Troubleshoot issues related to uploaded VOD content.Assist users with training on new and existing video technologies.Provide streaming metrics and analytics for hosted videos.Commissioning Services:Configure Cisco Video Conferencing Codecs and streaming encoders (e.g., VBrick Rev).Test endpoints and network devices.Review, verify, and backup configuration files to facilitate disaster recovery.Support the commissioning and decommissioning of conference rooms and AV devices.Conduct room testing, certification, and troubleshooting.Application Support:Provide Level 1 and Level 2 support for applications including MS Teams, Miro, Vbrick, and other agreed-upon platforms.Collaborate with Product Engineers to resolve application issues.Escalate critical issues to Level 3 engineering.Assist users with application usage and remote training.Manage support tickets within Ford’s ticketing system.Administer access requests and maintain support documentation.Qualifications:Proven experience in AV support, video conferencing, and webcast management.Familiarity with Cisco Video Codecs, VBrick Rev, and related AV/IT infrastructure.Strong troubleshooting and customer service skills.Ability to manage multiple priorities in a fast-paced environment.Excellent communication skills, both written and verbal.Experience with ticketing systems and documentation management.Preferred Skills:Knowledge of webcast and streaming platforms.Experience with AV commissioning and room setup.Ability to train end-users on AV technologies.

Job Summary:

The Technical Support Engineer will be responsible for delivering remote conference room and audio-visual support for our client. This role involves managing and maintaining video conferencing, audio/visual, and webcasting technologies, ensuring seamless operations for global meetings, events, and webcasts, and providing exceptional support to users and executives.

Key Responsibilities

Administrative Services:

• Assist in scheduling, modifying, and cancelling white glove conferences and webcasts.
• Manage the associated service Outlook mailbox.
• Create and analyze performance and usage metrics.
• Open, update, and resolve service tickets related to AV and webcasting technologies.
• Monitor and update support queues for current and upcoming AV technologies and webcast incidents.
• Escalate complex issues to third-level support or manufacturer/vendor support teams.
• Participate in meetings regarding current and future AV and webcasting systems.
• Maintain and update training and troubleshooting documentation.

Video Call and Webcast Support:

• Ensure video endpoints are online and operational.
• Manage incident response during active calls and webcasts.
• Prepare and support webcast events, including creating event webpages and conducting dry runs.
• Monitor live webcast events and troubleshoot issues as needed.
• Report viewer metrics during and after events.
• Trim, encode, and distribute recorded on-demand copies of webcast sessions.
• Coordinate technology scheduling to ensure successful meetings.
• Webcast Video on Demand Services:
• Create and manage streaming VOD directories for Ford users.
• Manage user groups and multimedia storage on Ford’s network.
• Troubleshoot issues related to uploaded VOD content.
• Assist users with training on new and existing video technologies.
• Provide streaming metrics and analytics for hosted videos.

Commissioning Services:

• Configure Cisco Video Conferencing Codecs and streaming encoders (e.g., VBrick Rev).
• Test endpoints and network devices.
• Review, verify, and backup configuration files to facilitate disaster recovery.
• Support the commissioning and decommissioning of conference rooms and AV devices.
• Conduct room testing, certification, and troubleshooting.

Application Support:

• Provide Level 1 and Level 2 support for applications including MS Teams, Miro, Vbrick, and other agreed-upon platforms.
• Collaborate with Product Engineers to resolve application issues.
• Escalate critical issues to Level 3 engineering.
• Assist users with application usage and remote training.
• Manage support tickets within Ford’s ticketing system.
• Administer access requests and maintain support documentation.

Qualifications:

• Proven experience in AV support, video conferencing, and webcast management.
• Familiarity with Cisco Video Codecs, VBrick Rev, and related AV/IT infrastructure.
• Strong troubleshooting and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Experience with ticketing systems and documentation management.

Preferred Skills:

• Knowledge of webcast and streaming platforms.
• Experience with AV commissioning and room setup.
• Ability to train end-users on AV technologies.

Job Summary:

The Technical Support Engineer will be responsible for delivering remote conference room and audio-visual support for our client. This role involves managing and maintaining video conferencing, audio/visual, and webcasting technologies, ensuring seamless operations for global meetings, events, and webcasts, and providing exceptional support to users and executives.

Key Responsibilities

Administrative Services:

• Assist in scheduling, modifying, and cancelling white glove conferences and webcasts.
• Manage the associated service Outlook mailbox.
• Create and analyze performance and usage metrics.
• Open, update, and resolve service tickets related to AV and webcasting technologies.
• Monitor and update support queues for current and upcoming AV technologies and webcast incidents.
• Escalate complex issues to third-level support or manufacturer/vendor support teams.
• Participate in meetings regarding current and future AV and webcasting systems.
• Maintain and update training and troubleshooting documentation.

Video Call and Webcast Support:

• Ensure video endpoints are online and operational.
• Manage incident response during active calls and webcasts.
• Prepare and support webcast events, including creating event webpages and conducting dry runs.
• Monitor live webcast events and troubleshoot issues as needed.
• Report viewer metrics during and after events.
• Trim, encode, and distribute recorded on-demand copies of webcast sessions.
• Coordinate technology scheduling to ensure successful meetings.
• Webcast Video on Demand Services:
• Create and manage streaming VOD directories for Ford users.
• Manage user groups and multimedia storage on Ford’s network.
• Troubleshoot issues related to uploaded VOD content.
• Assist users with training on new and existing video technologies.
• Provide streaming metrics and analytics for hosted videos.

Commissioning Services:

• Configure Cisco Video Conferencing Codecs and streaming encoders (e.g., VBrick Rev).
• Test endpoints and network devices.
• Review, verify, and backup configuration files to facilitate disaster recovery.
• Support the commissioning and decommissioning of conference rooms and AV devices.
• Conduct room testing, certification, and troubleshooting.

Application Support:

• Provide Level 1 and Level 2 support for applications including MS Teams, Miro, Vbrick, and other agreed-upon platforms.
• Collaborate with Product Engineers to resolve application issues.
• Escalate critical issues to Level 3 engineering.
• Assist users with application usage and remote training.
• Manage support tickets within Ford’s ticketing system.
• Administer access requests and maintain support documentation.

Qualifications:

• Proven experience in AV support, video conferencing, and webcast management.
• Familiarity with Cisco Video Codecs, VBrick Rev, and related AV/IT infrastructure.
• Strong troubleshooting and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Experience with ticketing systems and documentation management.

Preferred Skills:

• Knowledge of webcast and streaming platforms.
• Experience with AV commissioning and room setup.
• Ability to train end-users on AV technologies.