70 Technical Support Engineer Solar Monitoring Sytem jobs in Jaipur

Technical Support- Endurance

Date: 9 Jul 2025

Location: Jaipur, RJ, IN, 302028

Company: Hero Motocorp

Function

Research & Development - Jaipur

Pay Band

E3 & below

Role

TECHNICAL SUPPORT- Endurance

A purpose driven role for you

To assist in the preparation and execution of vehicle tests, ensuring timely and efficient completion of test activities, data processing, and vehicle assembly/dismantling. Key responsibilities include:
- Supporting vehicle preparation for testing, including assembly and dismantling
- Assisting in the completion of tests, ensuring accurate data collection
- Processing raw data for analysis and reporting
- Handling and maintaining test instruments and equipment
- Providing support to the team for 5S and other organizational initiatives
- Collaborating with colleagues to achieve team goals and objectives

A Day in the life

Vehicle assembly and dismantling for test activity
Parts assemble and monitor as per SOPs
Learn use and objective of part so that enhance test output
Support to Identifying different test cases and preparing a complete test plan considering resources required
Arrange test instruments on the vehicle according to test requirements, then perform the test as a rider, monitoring instrument readings and vehicle performance.
Able to conduct test activity as per standard and SOPs , good riding skill to perfume worst riding condition tests

Academic Qualification & Experience

Diploma (with relevant experience) in Mechanical Engineering or Automobile Engineering

Technical Skills/Knowledge

Durability testing / he/she should able to ride vehicle on durability test track
- Benchmarking test of vehicles
- Ensuring compliance with standards and regulations
- Identifying and troubleshooting vehicle-related problems
- Collecting, Monitoring Test Data using DAQ systems and sensors

Behavioural Skills

Safety risk- Physically demanding tasks such as riding vehicles for extended periods also Exposure to accident and injuries while testing vehicle
Technical awareness – having good riding skill with safety mind, better understanding of lab areas tools that how to use them and which tools is use for which work.
Technical complexity – understand new testing tools and instrumentation.
Continuous learning – staying up to date with new testing methodology and testing instruments , Initiative to take challenges,
Other Desired Competencies-
Candidate must be from an automobile industry
Subjective vehicle evaluation skills are desirable
Should not have reservations to work in field and on the vehicle by himself
Preferred hands on experience on two wheeler testing

What will it be like to work for Hero

As the world’s largest  manufacturer of motorcycles and scooters for the last 22 years , Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India’s proudest legacy, a brand that is celebrated by 110 million Indians  and is now taking over the world with its manufacturing superpower. If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best.

About Hero

Headquartered in New Delhi (India), Hero MotoCorp is the world's largest  manufacturer of motorcycles and scooters for 22 consecutive years. We are at the forefront of developing modern, technologically superior and eco-friendly mobility solutions for its millions of customers around the world.

Hero MotoCorp has rapidly transformed into a true multinational organization with a presence in 47 countries  across Asia, Africa, Latin America and the Middle East.

We have achieved the coveted milestone of 110 million cumulative production  and sales since inception. Aligned with its Vision “Be the Future of Mobility” , Hero MotoCorp plans to achieve its next 100 million sales by 2030.

We have a globally benchmarked manufacturing and Research & Development (R&D) ecosystem that is spread across global geographies. Its R&D facilities are located in India and Germany - the Centre of Innovation and Technology (CIT) at Jaipur, India, and the Tech Centre Germany (TCG), near Munich. Hero MotoCorp’s eight ‘green’ manufacturing facilities are spread across India (6), Colombia (1) and Bangladesh (1).

Hero MotoCorp is the pre-eminent leader in the Indian two-wheeler market. It is the only motorcycle manufacturing company listed in Dow Jones Sustainability Index.

In 2022, Hero MotoCorp launched a separate brand for emerging mobility solutions, including Electric Vehicles (EV) - VIDA , Powered by Hero. VIDA has commenced sales of VIDA V1 – its first EV – in India and plans to launch the product in global markets.

We are one of the largest global corporate promoters of multiple sporting disciplines. Hero is globally associated with golf, football, field hockey, cricket and motorsports. Hero MotoSports Team Rally is one of India’s flag-bearers in global rally racing. The iconic golfer Tiger Woods is Hero MotoCorp’s Global Corporate Partner.

Read more about us.

Be with the best. Be your best. Catch-up on all our latest openings.

Recruitment assessments – We at Hero are equal opportunity employer and committed to a policy of treating all its employees and job applications equally. Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Designation : Director of global technical support

Location : Remote - India

Shift : EMEA / US Shift ( Rotational )

Experience : 12 + years , Relevant to leadership - 5 years

about product operations

The Product Operations team plays a pivotal role in driving success by providing comprehensive business insights, expert translations, precise technical writing, and impactful training solutions. We bridge the gap between complex technical information and actionable strategies, ensuring seamless communication across global teams. By delivering data-driven insights, translating technical content into accessible formats, and equipping teams with the knowledge they need, we empower our organization to operate efficiently and effectively in a dynamic, global environment

purpose of the job

The Global Technical Support team mission is to uphold high quality participant and customer experience of Randstad RiseSmart products and services. We aim to deliver timely, accurate, and professional technical support to all Randstad RiseSmart customers. We collaborate cross-functionally to document and communicate issues so we can improve and measure the continued success of our products.

● Lead global technical support teams, ensuring exceptional customer experiences

● Partner with product, engineering, and senior leadership to align support strategies with business goals

● Drive process improvements and scalable solutions to enhance efficiency

● Proactively identify and resolve technical challenges, implementing enterprise-wide enhancements

● Establish and monitor KPIs to measure and improve team performance

● Balance immediate operational needs with long-term growth and innovation

● strategic leadership and management of a function

● setting and managing budget

● responsible for achieving the goals through effective management of the team

Global Technical Support Metrics

● Agent and Customer Satisfaction (CSAT) Scores

● Cross-Department Communication Improvement Plan (Tier1&2 Support, Product Management and Product Advisory, & Tier-3/Dev team)

● Monthly & Quarterly Monitoring & Support for Ticket Volume, Error, Tag & Release Metrics

● Improve and maintain resolution time (Mean Time to Resolution, MTTR)

● Monitor & Track Agent productivity (ticket/issue counts, resolution rates, and SLA adherence

● Employee Engagement & Retention

● Cost Efficiency & Operational Improvements

● Knowledge Base Usage & Effectiveness

key stakeholders

● Global Operations, Sales, and Enterprise Teams - including but limited to Product Managerment; Engineering; Engagement/Operations; Accounting and Global IT

● All external customers and clients who are impacted with RandstadRiseSmart contracts

job requirements education, experience & knowledge

● University/Post Graduate degree or equivalent professional & intellectual ability

● excellent Microsoft Office/google for business applications skills

● wide and deep experience providing expert competence

● significant professional experience

● experience in managing and motivating teams

● solid experience of people management and leadership in a results-driven environment

● experience of planning and managing resources to deliver predetermined objectives

● experience of interpreting strategy and policy in order to set and deliver objectives within medium to long time frames

● experience working in a complex matrix, across multiple geographies

● proven experience of developing relationships working at a strategic and operational level

● The ideal candidate is an experienced, results-driven leader with a deep understanding of global technical support operations. Strong coaching, mentoring, and collaboration skills are essential to navigate challenges and ensure customer satisfaction.

The role requires flexibility across multiple global time zones to support diverse teams.

● Leadership & Experience: 5+ years leading global technical support teams, driving large-scale initiatives, and aligning operations with business goals; excellent people management skills

● University/Post Graduate degree or equivalent professional & intellectual ability

● excellent Microsoft Office/google for business applications skills

● proven experience of developing relationships working at a strategic and operational level

● Customer & Stakeholder Focus: 3+ years in technical support leadership, ensuring customer success, meeting SLAs, and delivering high-quality service.

● Technical & Industry Knowledge: Proficiency in Zendesk, ServiceNow, and Jira; passion for innovation and process evolution to stay ahead of industry trends.

● Global & Remote Operations: Ability to manage complex, distributed teams across global time zones

● Problem-Solving & Strategy: fostering collaboration while ensuring service excellence; Strong analytical mindset, ability to interpret strategy and policy to align with business objectives; Proactively help remove roadblocks; implement process improvements, and drive continuous growth in Support while keeping up team moral and motivation

● Communication & Adaptability: Exceptional verbal/written skills, ability to simplify technical concepts for stakeholders, and flexibility to multitask in a fast-paced environment, including flexibility with full-time schedule, including shift assignments on weekends and evenings to support global time zones

competencies

Randstad Enterprise Key competencies - focuses on assessing, measuring and improving performance - shows drive and determination to meet short- and long-term goals - calculates return on investment - customer focused - uses comprehensive knowledge and skills to act independently while guiding and training others to take action to increase quality - acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training others

Job specific competencies - builds a high performing team by ensuring that the team is focused, motivated and inspired to achieve team objectives - specifically creates positive team culture and inspires commitment - thinks through issues by seeing the pattern or big picture, brings facts and ideas together, and develops innovative or creative insights - acts independently using comprehensive knowledge and/or skills to conduct research and analyse data while guiding and training others on how to develop a comprehensive understanding of e.g. customer and market conditions

Responsibilities

• Responsible for organizing contract technical evaluation, review and formulating contract technical negotiation plan.
• Responsible for the communication and coordination of technical issues in contract implementation, etc.
• Responsible for assisting sales to complete technical communication and product promotion.
• Responsible for customer technical consultation and Q&A.
• Cooperate with GCS team to fix customer complaints.
• Collect and analyze local market demand and propose local product strategies for the company.

Minor responsibilities

• Complete work as assigned by supervisor.
• Collect, analyse and feedback customer requirement.

Qualifications

• Bachelor’s degree or above, English speaking, able to adapt to frequent travel, 5 years or above working experience in PV industry is preferred, with technical process or quality work experience in PV module / cell factory is preferred.
• PV expert on PV industry, familiar with product certificates and related IEC/UL standard.
• Possess a strong sense of responsibility and the ability to work effectively with others to achieve goals and requirements.
• Possess strong communication and verbal skills in English. Familiar with local Customs and Traditions.
• Have passports of India.

Technical Support - Performance Engineer

Date: 10 Jul 2025

Location: Jaipur, RJ, IN, 302028

Company: Hero Motocorp

Function

Research & Development - Jaipur

Pay Band

E3 & below

Role

TECHNICAL SUPPORT - PERFORMANCE ENGINEER

A purpose driven role for you

To assist in the preparation and execution of vehicle tests, ensuring timely and efficient completion of test activities, data processing, and vehicle assembly/dismantling. Key responsibilities include:
- Supporting vehicle preparation for testing, including assembly and dismantling
- Assisting in the completion of tests, ensuring accurate data collection
- Processing raw data for analysis and reporting
- Handling and maintaining test instruments and equipment
- Providing support to the team for 5S and other organizational initiatives
- Collaborating with colleagues to achieve team goals and objectives

A Day in the life

Vehicle assembly and dismantling for test activity
Parts assemble and monitor as per SOPs
Learn use and objective of part so that enhance test output
Support to Identifying different test cases and preparing a complete test plan considering resources required
Arrange test instruments on the vehicle according to test requirements, then perform the test as a rider, monitoring instrument readings and vehicle performance.
Able to conduct test activity as per standard and SOPs , good riding skill to perfume worst riding condition tests

Academic Qualification & Experience

Diploma (with relevant experience) in Mechanical Engineering or Automobile Engineering

Technical Skills/Knowledge

Performance Testing & Data Acquisition using Data loggers(like V-Box, 2D & others), Subjective evaluation of vehicle for Driveability, Performance Benchmarking of competitors
- Performance testing / he/she should able to ride vehicle on various test track
- Benchmarking test of vehicles
- Ensuring compliance with standards and regulations
- Identifying and troubleshooting vehicle-related problems
- Collecting, Monitoring Test Data using DAQ systems and sensors

Behavioural Skills

Safety risk- Physically demanding tasks such as riding vehicles for extended periods also Exposure to accident and injuries while testing vehicle
Technical awareness – having good riding skill with safety mind, better understanding of lab areas tools that how to use them and which tools is use for which work.
Technical complexity – understand new testing tools and instrumentation.
Continuous learning – staying up to date with new testing methodology and testing instruments , Initiative to take challenges,
Other Desired Competencies-
Candidate must be from an automobile industry
Subjective vehicle evaluation skills are desirable
Should not have reservations to work in field and on the vehicle by himself
Preferred hands on experience on two wheeler testing

What will it be like to work for Hero

As the world’s largest  manufacturer of motorcycles and scooters for the last 22 years , Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India’s proudest legacy, a brand that is celebrated by 110 million Indians  and is now taking over the world with its manufacturing superpower. If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best.

About Hero

Headquartered in New Delhi (India), Hero MotoCorp is the world's largest  manufacturer of motorcycles and scooters for 22 consecutive years. We are at the forefront of developing modern, technologically superior and eco-friendly mobility solutions for its millions of customers around the world.

Hero MotoCorp has rapidly transformed into a true multinational organization with a presence in 47 countries  across Asia, Africa, Latin America and the Middle East.

We have achieved the coveted milestone of 110 million cumulative production  and sales since inception. Aligned with its Vision “Be the Future of Mobility” , Hero MotoCorp plans to achieve its next 100 million sales by 2030.

We have a globally benchmarked manufacturing and Research & Development (R&D) ecosystem that is spread across global geographies. Its R&D facilities are located in India and Germany - the Centre of Innovation and Technology (CIT) at Jaipur, India, and the Tech Centre Germany (TCG), near Munich. Hero MotoCorp’s eight ‘green’ manufacturing facilities are spread across India (6), Colombia (1) and Bangladesh (1).

Hero MotoCorp is the pre-eminent leader in the Indian two-wheeler market. It is the only motorcycle manufacturing company listed in Dow Jones Sustainability Index.

In 2022, Hero MotoCorp launched a separate brand for emerging mobility solutions, including Electric Vehicles (EV) - VIDA , Powered by Hero. VIDA has commenced sales of VIDA V1 – its first EV – in India and plans to launch the product in global markets.

We are one of the largest global corporate promoters of multiple sporting disciplines. Hero is globally associated with golf, football, field hockey, cricket and motorsports. Hero MotoSports Team Rally is one of India’s flag-bearers in global rally racing. The iconic golfer Tiger Woods is Hero MotoCorp’s Global Corporate Partner.

Read more about us.

Be with the best. Be your best. Catch-up on all our latest openings.

Recruitment assessments – We at Hero are equal opportunity employer and committed to a policy of treating all its employees and job applications equally. Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Oracle Technical Support – SCM_Contract (6 Months)_Pan India(Remote)

Job Title: Oracle Technical Support – SCM

Duration : 6 Months (Contract)

Experience: 7+ Years

Location: Pan India

Mode of work: Remote

Job Description:

Must-Have Skills:

Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufacturing modules.

Proficiency in SQL / PL/SQL, Oracle Forms, and Oracle Reports.

Experience handling inbound/outbound interfaces, data extraction, and data loading.

Expertise in troubleshooting and resolving production issues across Oracle EBS layers.

Capable of managing issue resolutions and handling custom enhancements independently.

Mandatory Requirement:

Candidates must be able to demonstrate 3-4 real production ticket resolutions in Order Management (OM) and Inventory (INV) modules during the interview.

Technical Stack:

Oracle EBS R12

Oracle Forms & Reports

SQL / PL/SQL

Oracle APEX (preferred)

Tech support experience in SCM modules for 4+ years minimum

Relevant Module Experience Required (Please Mention in Resume):

Order Management (OM)

Inventory (INV)

Accounts Receivable (AR)

Accounts Payable (AP)

General Ledger (GL)

Fixed Assets (FA)

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

"DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC

“The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA

DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence.

Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management.

Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage.

Job Description:

We are currently seeking candidate for the position of Technical Support Engineer L1 in India.

Job Title:

The Technical Support Engineer - Level 1 (TSE) will primarily be responsible for telephone based post-sales activity, supporting all installation efforts worldwide. This position will be office based. The TSE will need to be able to partner strongly with Field Technical team to help resolve all technical problems. A TSE must have considerable knowledge of storage, operating system, networking, enterprise servers, tracking tool, email, and internet technology. Must have strong communication skills, including: ability to connect with customers via phone, face to face, and in written correspondences.

Duties and Responsibilities:

• Provide post-implementation, support desk and front/back line support for customers to solve technical issues on storage hardware and software products.
• Provide daily remote monitoring for storage environment.
• Write, proof read and submit knowledge-based articles on cases closed .
• Manage all open tickets and ensure customers get daily updates regarding case status.
• Manage all open cases to the fastest resolution.
• Responsible to liaise with customer facing and internally focused teams for problem resolution.
• Support work is done via e-mail, remote access & phone.
• Demonstrate a thorough technical and business understanding of clients’ needs, including how those pertain to DDN products and services.
• Develop innovative, customized solutions to meet customers’ business needs.
• Clearly communicate complex technical topics to the varied knowledge levels of external customers.
• Develop positive and trustworthy relationships with customers.
• Manage customer relationship post-sale to ensure the highest caliber customer satisfaction.
• Ability to multi-task and manage competing priorities, ensuring all objectives are accomplished.
• Provide reliable information: Builds credibility in a resource role by remaining factual and timely in providing information; maintains his sources for quick access to time-sensitive information and to stay abreast of new developments; proactively educates customers or shares information as part of the service they deserve.
• Constantly seeks information that will be useful but is not readily available to colleagues; enjoys being sought for advice and instruction; spends the time to build a base of knowledge that ultimately helps others to be more effective.

Qualifications:

• BS in technical discipline such as Electrical Engineering, Computer Science, Mathematics, Sciences, or equivalent industry experience.
• Does not wait for guidance, pro-actively identifies and delivers value to customers.
• Must have in-depth technical knowledge and problem analysis skills.
• Excellent troubleshooting skills.

Skills and Experience:

Skills:

• Able to work a 1st, 2nd or 3rd work shift with occasional overtime work/Able to work either a Tuesday thru Saturday shift or a Sunday thru Thursday APAC or EMEA shift with occasional overtime work.
• Exceptional customer service skills.

Experience:

• Preferred to have 2+ years' experience providing technical support to end user customers for storage and or enterprise level infrastructure products.
• Experience supporting hardware and or SW products.
• Good understanding of the technical fundamentals of the system infrastructure including open system platforms (UNIX, Linux, Windows) and networking.
• Technical Expectations: The following are preferred technical requirements: Linux OS, Unix OS, Windows OS, Mac OS, SCSI, Lustre, GPFS, CXFS, QFS, ZFS, NAS, SAN, Pearl, Shell Scripting, Solaris, C Plus+ and Visio.