9 Technology jobs in Guwahati

Job Overview: We are looking for a full-time, remote IT Operations Analyst to join our Managed Service Provider (MSP) team. In this role, you will be responsible for providing 24/7 monitoring and management of client server, network, and security systems. You will act as the first line of defense in detecting, troubleshooting, and resolving issues that affect system performance and security. This position involves working with multiple technologies, addressing technical incidents, performing routine maintenance tasks, and ensuring that client environments remain secure, optimized, and compliant with industry standards.

Location: Bengaluru, India (Remote)

Schedule:

• Monday to Friday
• 40 hours per week
• Day Shift
• Night Shift
• Weekend Availability*

Experience:

• Server: 2 years (Required)
• Monitoring: 2 years (Required)
• IT Support: 2 years (Required)

Key Responsibilities:

1. Server Operations & Management:

• Monitor Server Health: Continuously monitor the health and performance of client servers, both physical and virtual, including CPU, memory, disk space, and network utilization.
• Patch Management: Manage and apply operating system and application patches in a timely manner to mitigate security vulnerabilities and ensure system stability.
• Troubleshooting: Quickly diagnose and resolve issues related to server functionality, performance degradation, or hardware failures.

2. Network Operations & Management:

• Network Monitoring: Monitor client networks, including routers, switches, firewalls, and VPNs, ensuring optimal performance and minimal downtime.
• Incident Response: Respond to network issues such as outages, slow performance, or security threats, applying appropriate mitigation strategies.

3. Security Operations & Incident Management:

• Security Monitoring: Use security tools (SIEM, IDS/IPS, endpoint security) to monitor security incidents such as malware, unauthorized access, or vulnerabilities.
• Incident Detection & Response: Identify, investigate, and respond to security incidents, following established protocols to mitigate risks and minimize impact.
• Patch & Vulnerability Management: Ensure timely security patching and remediation of vulnerabilities across client networks, servers, and endpoints.

4. Monitoring & Alert Management:

• Proactive Monitoring: Use monitoring tools to identify and address performance or security issues before they impact end users.
• Alert Management: Manage and triage alerts, ensuring critical issues are resolved swiftly while non-critical items are handled within acceptable timeframes.
• Escalation Procedures: Follow proper escalation procedures for incidents that cannot be resolved within the NOC/SOC team, ensuring issues are addressed by appropriate teams or management.

5. Documentation & Reporting:

• Incident Documentation: Accurately document all incidents, issues, and resolutions within the ticketing system for future reference and tracking.
• Client Reporting: Generate regular reports on system performance, security status, and incident resolution for clients, providing recommendations for improvements or optimizations.
• Knowledge Base Maintenance: Contribute to the knowledge base by documenting common issues, troubleshooting steps, and best practices to improve internal efficiency.

6. Service Continuity:

• Backup Monitoring: Ensure regular backups are being performed for client systems and that recovery procedures are tested and documented.

7. Client Collaboration & Support:

• Client Communication: Provide clear and timely updates to clients about system performance, incidents, and resolution status.
• Collaboration with Internal Teams: Work closely with other MSP teams (e.g., support, engineering, security) to resolve complex issues and implement client solutions.
• Proactive Recommendations: Suggest improvements to client systems and security posture, enhance performance, scalability, and protection.

Qualifications, Education, Certification Requirements:

• Associate's Degree in Computer Science, Information Technology, Cybersecurity, or a related field, or equivalent professional experience.
• Relevant certifications such as: CompTIA Network+, CompTIA Security+, Microsoft Certified Solutions Associate (MCSA), or Certified Information Systems Security Professional (CISSP) are a plus.
• Cloud certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator) are beneficial.

Experience:

• 2+ years of experience in a SOC/NOC, systems administration, or IT support role, preferably in a managed service provider (MSP) environment.
• Experience with server management (Windows, Linux), network devices (firewalls, routers, switches), and security tools (SIEM, IDS/IPS, endpoint protection).
• Hands-on experience with cloud services (AWS, Azure) and virtual environments (VMware, Hyper-V) is a plus.

Skills & Competencies:

• Technical Knowledge: Strong understanding of server management, network protocols (TCP/IP, DNS, DHCP), and security measures.
• Security Awareness: Familiarity with security threats, vulnerabilities, and mitigation strategies.
• Troubleshooting Skills: Ability to identify, analyze, and resolve complex technical issues quickly and effectively.
• Analytical & Detail-Oriented: Strong analytical skills with a focus on accuracy and attention to detail.
• Communication: Excellent communication skills, both verbal and written, to interact effectively with clients and internal teams.
• Customer Service Orientation: Strong client-facing skills, providing timely updates and ensuring high level of customer satisfaction.
• Time Management: Ability to handle multiple priorities and manage time efficiently in a fast-paced environment.

Benefits:

• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers’ environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service.

Schedule

• 9am - 5pm EST
• Monday to Friday
• Fully remote

Experience

• 2 years (minimum) in a technical support role
• Experience providing customer support
• Experience in 24x7x365 Managed Services preferred
• Experience using ITSM and Monitoring toolsets

Qualifications, Education, and Training

• High school diploma required; college degree strongly preferred
• Microsoft Teams: 2 years (Required)
• Microsoft 365: 2 years (Required)
• Windows: 2 years (Required)
• Google IT Support Professional (Preferred)
• CompTIA A+, Network+, Security+ (Preferred)
• Microsoft MTA (Preferred)
• ITIL v4 Foundation (Preferred)
• Mac OS: 2 years (Preferred)

Skills

• Highly analytical thinker and troubleshooter
• Detail oriented with excellent documentation and communication skills
• Self-motivated, passionate about technology, with the desire to learn new things
• Ability to use and troubleshoot Microsoft Windows, Office, Office365, and macOS
• Foundational understanding of operating systems and servers, both physical and virtual.
• Experience working with active directory to perform basic tasks, such as user creation and password resets

Responsibilities

• Triage tickets per specified severity levels
• Refer/ escalate customer issues to the appropriate level of support, as needed
• Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations
• Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems
• Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required
• Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs)
• Perform account management services – User Account creates/disables/terminations/name changes, etc.
• Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs
• Distribute scheduled reports to customers as required
• Supporting end-users by diagnosing and resolving computer hardware, network, and application issues
• Assist with cross-training of other team members, as needed
• Perform other tasks as assigned by management

Benefits:

• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Department: Managed Services

Job Title: Senior Analyst-JD Edwards

Work mode-Night shift & Remote

Position: Full-time

Department: Annalect Engineering

Position Overview

Annalect is currently seeking a lead developer to join our technology team. In this role, you will contribute to the design and development of intuitive front-end applications and distributed backend microservices. We are passionate about modular reusable software architecture. We are looking for people who have a shared passion for developing and building cool reusable user interfaces and services. In this role you will contribute to the technical architecture of the product as well as research and evaluation of new technical solutions while coordinating between interdisciplinary teams to help shape the perfect solution for us and our agencies.

Qualifications:

• 3+ years using JD Edwards running on an IBM I
• Functional knowledge of JD Edwards (Sales Order, Distribution, Purchasing, Financials, World Writers)
• Functional knowledge of the JD Edwards database
• Functional knowledge of standard ecommerce shopping cart applications
• 1-3 years’ experience in creating test plans and executing them against software enhancements
• Thorough knowledge of Microsoft Office (Excel, Word, Power Point, Outlook)
• Demonstrated success of establishing, managing, and maintaining effective working relationships at the management level, internal and external to an organization
• Professional who is passionate, motivated, straightforward, ethical and solution oriented
• Strong leadership, teaching and mentoring skills
• Excellent organizational skills

Job Opening: Interactive Technology Specialist (TouchDesigner + Event Tech)

Location: Saudi Arabia (Project-based) | Company: Azoca Technologies LLP

Azoca Technologies is looking for a pro in TouchDesigner with strong experience in Madrix software and sensor-driven event technologies (IR, LiDAR, motion, RFID). If you live and breathe interactive installations for events, exhibitions, and immersive booths—we want you!

What you’ll do:

• Create interactive experiences in TouchDesigner
• Run lighting setups with Madrix
• Build sensor-based ideas for booths & event stands
• Deploy and troubleshoot on-site in Saudi Arabia

What we offer:

Stay & food fully covered in Saudi Arabia

Chance to work on large-scale international projects

Creative, innovative environment

Requirements:

• Strong in TouchDesigner (must-have)
• Hands-on with Madrix
• Experience with event/exhibition technologies & sensors
• Experience: 3+ years

Email at:

Apply now and be part of our international projects!

About NEXA AI Lab

We build practical AI that drives growth and efficiency for businesses. Our platform powers WhatsApp and web agents, voice experiences, content automation, and deep CRM integrations.

The role

You will own the AI platform and lead engineering to ship reliable, secure, and cost-efficient AI products. You will define standards for LLMOps, data, security, and compliance, and mentor a high-performing distributed team.

Responsibilities

• Set the AI platform architecture and roadmap, deliver secure and scalable services.
• Establish LLMOps, evaluation, and observability to improve quality and reduce costs.
• Lead product delivery with squads across chat, voice, and CRM integrations.
• Implement privacy and security by design, align to NIST AI RMF and ISO/IEC 42001.
• Prepare for EU AI Act obligations and UAE PDPL requirements, including cross-border data handling.
• Hire, mentor, and grow engineering talent.

Core requirements:

Experience

• 8+ years in engineering, 4+ years leading teams, with at least one shipped AI platform or large-scale AI product.
• Proven LLM product delivery, including RAG, tool-use/agents, evaluation, and guardrails.
• Cloud-native architecture at scale, Kubernetes, IaC, CI/CD, observability.

Tech depth

• Models: OpenAI, Anthropic, Google, Mistral, Llama, vLLM or Triton for serving, quantisation and caching know-how.
• Retrieval: Vector databases such as Pinecone, Weaviate, pgvector, or Elasticsearch, chunking and re-ranking patterns.
• MLOps/LLMOps: MLflow or Weights & Biases, prompt and dataset versioning, batch and online eval, lineage, feature and knowledge stores.
• Orchestration: Airflow, Dagster, or Prefect, async workers, event buses.
• Data: Modern data stack, data contracts, PII handling, encryption in transit and at rest.
• App layer: TypeScript or Python services, API design, OAuth, webhooks, webhook security, streaming APIs.
• Integrations: WhatsApp Business API, telephony, HubSpot CRM and CDP, web chat, CMS.

Governance and compliance

• Familiarity with NIST AI RMF (Govern, Map, Measure, Manage), ISO/IEC 42001 AI management systems, EU AI Act timelines, and UAE PDPL cross-border rules.

Soft skills

• Excellent stakeholder management, clear written design docs, calm under ambiguity, and a bias to ship.

Nice to have

• Speech, vision, re-ranking, and HubSpot or WhatsApp Business API experience.

Benefits

• Fully remote, flexible working, growth path to CTO for the group.

How to apply

Send your CV and a short note describing one AI platform you shipped, including scale, latency, and cost outcomes.

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Technology team builds the systems and experiences that keep Revolut moving. From the infrastructure behind our innovative app to the features used by millions of people around the world, they bring sharp thinking, speed, and a focus on meaningful impact to everything they do.

We’re looking for a Business Risk Manager to develop sustainable growth strategies that align with operational risk frameworks. Someone with solid knowledge of technical risk who’ll take our risk management to the next level.

Up to shape the future of finance? Let’s get in touch.

What you’ll be doing

• Working across the Technology and Product teams to analyse and better understand their risk profile
• Supporting teams in managing and reducing risk by designing, implementing, and testing controls
• Performing risk and control assessments and deep dives within various product and technology teams to come up with actionable insights
• Managing risks proactively to reduce/limit major incidents, breaches, or examples of non-compliance in technology risk
• Recording, handling, and reporting on risk incidents
• Delivering technology risk insights for the Board and executive committees, including data-driven risk reports and developing monitoring metrics (KRIs, BCIs)
• Driving effective implementation and communication of operational risk management policies and guidelines
• Reviewing and updating ICT-related documentation

What you'll need

• 5+ years of experience in a similar role
• Knowledge of IT infrastructure (cloud), operations, software, hardware, data flows, change control, etc., and the impact of these on an organisation’s risk
• Knowledge of products, services, and tooling related to technology product delivery with Agile and Kanban
• The ability to adapt messages based on the audience and expectations while interacting with 1LoD and other stakeholders
• The ability to define risk appetite, risk impact, and identify risk likelihood
• The ability to quickly assume responsibilities
• Previous examples of practically interpreting and organising complex data
• The ability to provide control testing support to 1LoD

Nice to have

• Data and SQL skills
• SOX controls exposure

Vandey provides outsourced instructional services to institutions of higher education and is seeking a candidate to work for Vandey to serve in a full-time role as a Vice President of Technology and Innovation with the University of the People.

INTRODUCTION:

University of the People (UoPeople) is the first non-profit, tuition-free, American, accredited, 100% online university. Today, UoPeople has over 170,000 students enrolled from more than 200 countries and territories, including 18,800 students who are refugees. UoPeople is accredited by the WASC Senior College and University Commission (WSCUC) and is recognized by the DEAC as an accredited online University.

We believe that higher education is a basic human right and that it can transform not only the lives of students, but also their families' lives, their communities, their nations, and, by extension, the world. See President Reshef’s TED talk when he announced the founding of the University.( TED talk )

UoPeople is an innovative university, and we welcome team members who bring creativity and innovation to their roles. We’re a fast-paced organization with remote teams all around the globe. If you’re a self-starter who wants to succeed alongside a passionate team, we’d love to hear from you!

UoPeople is supported by the generosity of individuals and foundations, including the Gates, Hewlett, Ford Foundations, Foundation Hoffmann, and others. The University has been covered by the New York Times, BBC, NPR, Times Higher Education, US News and World Report, and more. President Reshef’s TED Talk and Nas Daily interview about the University have 30 million views combined.

REPORTS TO : Chief Operating Officer

GENERAL PURPOSE:

This position is generally responsible for the design, development, and implementation of UoPeople’s student and faculty experience application landscape, organizational information systems, IT support and infrastructure systems, and future-state Technology landscape while managing and operating the current application landscape. The role will drive forward a roadmap of modernization and optimization. The role will furthermore be accountable for managing all relationships with UoPeople’s technology vendors.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

Technology management

• Drive design, development, and implementation of all UoPeople’s technology needs.
• Drive a strong agile practice with close feedback loops with the organization’s stakeholders.
• Establish and drive a technology modernization roadmap, enabling speed of delivery and cost optimizations.
• Manage a 24/7 technology operation and continuously optimize usage of our infrastructure towards cost optimization.
• Establish and maintain robust cybersecurity measures and ensure compliance with relevant regulations and industry standards, safeguarding the organization's data and technology assets.
• Proven experience with SaaS and cloud-based solutions.
• Proven experience with integrating AI solutions into the application landscape.
• Ensure disaster recovery systems and processes are in place.
• Develop relationships and work closely with all SVP/C-level stakeholders, and all other key leaders on a variety of strategic initiatives.
• Manage vendor relationships, negotiate contracts, and make informed decisions regarding the acquisition of technology resources and services, always with cost effectiveness in mind.
• Develop and manage the technology budget, allocating resources effectively to maximize return on investment and align with the company's financial goals.

Architecture and future-state planning

• Develop and communicate a future-state technology vision and strategy that supports the company's overall business goals and objectives.
• Technology Innovation: Stay current with Education industry trends and emerging technologies, evaluating their potential to enhance the organization's mission, and recommending their adoption as appropriate.
• Build vendor relationships, purchase new technology, software, and equipment as needed, and manage innovation budgets
• Recommend build/buy/partner solutions. Develop a Cost/Benefit Analysis, KPIs.

Team management

• Lead a 40-50 team member global team, made up of development and quality engineers, architects, infrastructure and operations engineers,
• Manage and guide employees and vendors, and participate in hiring and termination processes
• Develop and grow people, build needed skillsets, establish career paths, and succession plans.
• Identify gaps and recruit top talent.
• Encourage a culture of innovation, thought leadership, and continuous improvement.

KEY COMPETENCIES AND SKILLS:

• Strong track record of developing and executing technology strategies that drive business growth and innovation.
• In-depth knowledge of current EdTech innovation trends
• In-depth knowledge of general technology trends, including cloud computing, AI, data analytics, and cybersecurity.
• Exceptional leadership and team-building skills with a focus on talent development and retention.
• Excellent communication and interpersonal skills, with the ability to convey technical information to non-technical stakeholders.
• Expertise in leading complex, large-scale change initiatives with strong skills in change management.
• Demonstrated ability to manage budgets and resources effectively.
• Strong problem-solving and decision-making abilities.
• Strong data management expertise with a thorough understanding of the various areas of data management and ability to manage data optimization cross-functionally.
• Strong vendor management and negotiation skills.
• Executive level engagement and communication experience.
• Hands-on, detail orientation.
• Excellent project management skills.
• Proven global and remote people management skills.

QUALIFICATIONS:

• BS degree in a computer science; MSc degree is preferred
• 20+ years in senior technology leadership roles
• Minimum of 10 years experience in Education technology
• Expertise in agile delivery management preferably through certification (SAFe)