27 Technology jobs in Thrissur
Information Technology Project Coordinator
Posted today
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Job Description
Please see the job description:
Job Description - Project Coordinator (Tech Dispatch Project)
Job Title
Project Coordinator - Tech Dispatch Project
Department: IT Services
Location: Remote
Reports To: Project Manager / Service Delivery Manager
Job Type: Full-time
Job Summary
We are seeking a detail-oriented and proactive Project Coordinator to support and manage day-to-day operations of our
Tech Dispatch Project. The coordinator will serve as the central point of communication between clients, technicians,
and internal teams to ensure timely dispatch, execution, and completion of field service activities across multiple
locations.
Key Responsibilities
- Coordinate the scheduling and dispatch of field technicians for onsite IT service requests, installations, and
maintenance activities.
- Act as the primary liaison between clients, internal teams, and field staff to ensure service expectations are met.
- Track and monitor ongoing dispatch requests to ensure timely resolution and SLA compliance.
- Manage project documentation including work orders, site completion reports, timesheets, and escalation logs.
- Maintain and update dispatch trackers, project schedules, and daily reports using tools such as Excel, Google Sheets,
or a project management platform.
- Assist in onboarding new technicians and maintaining their availability, skill sets, and region mapping.
- Identify potential scheduling conflicts, resource shortages, or risk areas and escalate as needed.
- Participate in client calls and internal reviews to report project progress, KPIs, and performance metrics.
- Collaborate with the accounts/billing team to ensure proper documentation is shared for invoicing.
- Support the Transition or Operations Team during the initial phase of new projects or expansions.
Required Skills & Qualifications
- Bachelor's degree in IT, Business Administration, or related field.
- 2-4 years of experience in project coordination or service delivery, preferably in IT dispatch or field services.
- Strong organizational and multitasking abilities with excellent attention to detail.
- Proficient in MS Excel, MS Teams, Outlook, and project management tools like Asana, Trello, or ServiceNow.
- Strong verbal and written communication skills.
- Ability to work under pressure and handle multiple service tickets in parallel.
- Understanding of IT hardware (desktops, printers, network devices) is a plus.
Preferred Qualifications
- Prior experience coordinating technicians across multiple regions (especially remote/rural sites).
Job Description - Project Coordinator (Tech Dispatch Project)
- Experience with ticketing tools like Zendesk, Freshdesk, or similar.
- Knowledge of SLAs, KPIs, and field service metrics.
- Familiarity with Service Delivery or ITIL processes.
Working Hours
- Flexible to work in shifts (if required) to support technicians in different time zones.
Head of Information Technology
Posted today
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Job Description
Please follow the AVB Invest - Page to stay updated on our current and future job opportunities.
About the Role
We are seeking a visionary Head of Technology to lead and oversee our innovative auto-venture building platform and technology initiatives. This is a full-time, executive role designed for a strategic leader who is passionate about leveraging cutting-edge technology to drive growth, optimize operations, and shape the future of our investment and venture-building ecosystem.
As Head of Technology, you will be at the forefront of developing and implementing advanced tech solutions, managing technical teams, and collaborating closely with product managers, data scientists, and business leaders. Your expertise will help us scale our platform, enhance our AI-driven AutoVentureBuilder, and support impactful ESG-driven investments that empower marginalized communities.
Company Overview
AVB Invest is a pioneering investment holding and fund group operating an advanced Auto Venture Builder platform. Our mission is to deliver exceptional business and technology value through intelligent, data-driven product development, rapid project execution, and venture creation. Our ecosystem includes a vibrant community of co-builders, technologists, and business experts providing real-time insights into project performance, enabling resource reallocation to high-growth opportunities — all delivered 6x faster and more cost-effectively.
Leveraging talent from emerging markets and our proprietary AI, we maximize returns while supporting impactful, ESG-focused investments. We also provide a comprehensive ERP system to facilitate scalable growth and seamless project execution.
Our commitment extends to empowering underserved communities—helping youth, unemployed individuals, seniors, women, minorities, veterans, and marginalized groups acquire new skills for better employment, entrepreneurship, and meaningful contributions to society.
Key Responsibilities
- Lead the development and execution of the company’s technology strategy aligned with business goals.
- Oversee the architecture, development, and maintenance of our AutoVentureBuilder platform and other core technologies.
- Drive innovation through AI and emerging tech to improve platform performance and scalability.
- Build and manage a high-performing technical team, fostering a culture of excellence and continuous improvement.
- Collaborate with product managers, business units, and external partners to deliver impactful solutions.
- Ensure robust cybersecurity, data privacy, and compliance standards.
- Support sales, marketing, and business development initiatives with technical expertise.
- Stay abreast of technological advancements to keep the company at the forefront of the industry.
Qualifications
- Proven experience in leading technology teams and developing scalable platforms.
- Strong strategic thinking with a track record of implementing innovative tech solutions.
- Expertise in AI, data analytics, cloud computing, and enterprise software.
- Excellent leadership, communication, and stakeholder management skills.
- Ability to work in a dynamic, fast-paced environment and manage remote teams.
- Passion for impact-driven investments and ESG principles.
Join Us
Follow our page to learn more about our vision and upcoming opportunities. To explore this role further or to become part of our innovative community, visit us at
Senior Director Information Technology
Posted today
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Job Description
Senior IT Director
About the Role
We are seeking a seasoned and forward-thinking Senior Director of IT to lead our technology function across infrastructure, networks, and customer IT environments. This executive-level role will oversee all aspects of IT service delivery, infrastructure modernization, cybersecurity, and client-facing IT operations. The ideal candidate brings over 20 years of deep technical experience coupled with strong business acumen and the ability to influence leadership and enterprise strategy.
Location: Remote
Type: Full-Time
Experience: 20 Years
Reports To: Chief Operating Officer
Key Responsibilities
- Strategic IT Leadership
- Customer IT & Infrastructure Ownership
- Network, Systems & Infrastructure Management
- Cybersecurity, Compliance & Risk Management
- People & Vendor Leadership
- Innovation & Emerging Technology
Qualifications
- 15+ years of progressive experience in IT leadership, including at least 5 years in a senior executive or director-level role.
- Proven experience managing large-scale IT infrastructure, networks, and cloud operations.
- Strong executive presence with the ability to influence and collaborate with C-level stakeholders.
- Demonstrated success in leading IT strategy, digital transformation, and client-facing technology engagements.
- Expertise across multiple IT domains including networking, cybersecurity, cloud platforms (AWS/Azure/GCP), DevOps, and enterprise IT.
- Exceptional problem-solving, communication, and team leadership skills.
- Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s preferred).
Preferred Certifications
ITIL, CISSP, PMP, AWS/Azure/GCP Architect, or similar industry certifications.
Responsibilities:
- Continuously evaluate emerging technologies and trends to identify opportunities for value creation.
- Lead POCs and technology assessments to support digital transformation and long-term growth.
- Champion initiatives around AI, automation, cloud-native technologies, and IT service evolution.
- Build and mentor a high-performing IT organization; lead distributed technical teams and external partners.
- Establish KPIs and drive performance accountability.
- Manage key technology vendors and service providers to ensure delivery excellence and cost-effectiveness.
- Establish and enforce enterprise-grade security policies and practices.
- Ensure adherence to industry standards, regulatory requirements, and compliance frameworks (e.g., HIPAA, SOC 2, ISO).
- Mitigate operational risks through proactive monitoring and contingency planning.
- Lead design, deployment, and management of secure and scalable infrastructure, including cloud and on-prem environments.
- Ensure robust network operations and business continuity frameworks are in place and regularly tested.
- Drive IT modernization initiatives including automation, observability, and infrastructure-as-code.
- Oversee delivery and performance of client IT environments, ensuring high availability, security, and responsiveness.
- Serve as the escalation point for complex client needs, infrastructure issues, or technical challenges.
- Ensure smooth onboarding and ongoing IT support for enterprise customers.
- Define and execute a comprehensive IT strategy aligned with business objectives.
- Partner with executive leadership to shape technology roadmaps that drive operational excellence and innovation.
- Act as a technology advisor to both internal and external stakeholders.
Information Technology Project Coordinator
Posted 1 day ago
Job Viewed
Job Description
Please see the job description:
Job Description - Project Coordinator (Tech Dispatch Project)
Job Title
Project Coordinator - Tech Dispatch Project
Department: IT Services
Location: Remote
Reports To: Project Manager / Service Delivery Manager
Job Type: Full-time
Job Summary
We are seeking a detail-oriented and proactive Project Coordinator to support and manage day-to-day operations of our
Tech Dispatch Project. The coordinator will serve as the central point of communication between clients, technicians,
and internal teams to ensure timely dispatch, execution, and completion of field service activities across multiple
locations.
Key Responsibilities
- Coordinate the scheduling and dispatch of field technicians for onsite IT service requests, installations, and
maintenance activities.
- Act as the primary liaison between clients, internal teams, and field staff to ensure service expectations are met.
- Track and monitor ongoing dispatch requests to ensure timely resolution and SLA compliance.
- Manage project documentation including work orders, site completion reports, timesheets, and escalation logs.
- Maintain and update dispatch trackers, project schedules, and daily reports using tools such as Excel, Google Sheets,
or a project management platform.
- Assist in onboarding new technicians and maintaining their availability, skill sets, and region mapping.
- Identify potential scheduling conflicts, resource shortages, or risk areas and escalate as needed.
- Participate in client calls and internal reviews to report project progress, KPIs, and performance metrics.
- Collaborate with the accounts/billing team to ensure proper documentation is shared for invoicing.
- Support the Transition or Operations Team during the initial phase of new projects or expansions.
Required Skills & Qualifications
- Bachelor's degree in IT, Business Administration, or related field.
- 2-4 years of experience in project coordination or service delivery, preferably in IT dispatch or field services.
- Strong organizational and multitasking abilities with excellent attention to detail.
- Proficient in MS Excel, MS Teams, Outlook, and project management tools like Asana, Trello, or ServiceNow.
- Strong verbal and written communication skills.
- Ability to work under pressure and handle multiple service tickets in parallel.
- Understanding of IT hardware (desktops, printers, network devices) is a plus.
Preferred Qualifications
- Prior experience coordinating technicians across multiple regions (especially remote/rural sites).
Job Description - Project Coordinator (Tech Dispatch Project)
- Experience with ticketing tools like Zendesk, Freshdesk, or similar.
- Knowledge of SLAs, KPIs, and field service metrics.
- Familiarity with Service Delivery or ITIL processes.
Working Hours
- Flexible to work in shifts (if required) to support technicians in different time zones.
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