Training Manager - Agency Training
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A Position Overview
Position Title
Branch Trainer-Manager
Department
Agency Sales training
Level/ Band
401/Manager
Role Summary : Conducts training as per the defined levels for the assigned channel.manages and develops assigned trainers and TOs and manages and executes training schedules for the location.
B Organizational Relationships
Reports To
Cluster Training Manager
Supervises
Direct: Assigned trainers and TO’s
Indirect: IRDA Training Institutes in the zone
C Job Dimensions
Geographic Area Covered
Stakeholders Internal
City Heads Training, Trainers, Training Service Providers, Agency Managers, Regional Development Managers in their Zone
External
IRDA Training Institutes , Suppliers
D Key Result Areas
Organization process
Key contributions
Critical Responsibilities
·Training as per assigned Channel
ØAgency: All Levels ;
ØBA all Levels
ØCorporate Agency Channel: Level 2, Level 3 and Level 4
ØBank Assurance: Level 1, Level 2, Level 3 and Level 4
ØBroking: Level 2 and Level 3
·Manage the local training resources and training schedule
·Manage & Develop assigned Trainers and TO’s on a day to day basis
Primary Responsibilities
·Delivering Induction Training and development workshop for New agents, New Generation premier Agents and existing Premier Agents to build their capabilities in selling skills to make them capable to prospect, Take new appointments, open new calls and close the call by handling objections.
·Delivering IRDA refresher Training with minimum 90% Pass%
·To announce monthly training schedules by the 5th of ever month
·To ensure training records are maintained and updated constantly
Risk
·Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.
E Skills Required
Technical
§Training Skills and workshop delivery skill
§Product knowledge
Behavioral
§Facilitation skill
§Team Management
§Leadership skills
§Communication skills
§Trainer observation skills
Essential
Desired
Facilitation Skill
·
Interpersonal skills
·
Communication skills
·
Creative thinking skills
·
Teamwork Skills
·
Training Specialist
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Training Specialist Job Description
At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee's workplace performance in conjunction with the company's core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative This role requires to travel for business requirements.
Trainer Best Behavior
1- Listening to associates and be supportive to managers.
2- Answering requests and always gets back to people.
3- Lead by example, doing what we say and act how we say.
4- Must be approachable.
5- Must exhibit the best behavior while at work.
6- Always be up to date with the latest techniques, tools, and processes.
7- Be right, honest, and be willing to accept mistakes.
8- Be willing to push their limits and accept more responsibilities.
9- Drive in quality & learning related metrics
10- Conducting chime sessions & class room training sessions to the stake holders
Key job responsibilities
Job Responsibilities:
1. Supervise structured learning metrices and also oversee their results for the assigned territory and region.
2. Managing live performance metrices end to end for the assigned territory.
3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.
4. Maintaining data and analysis through reports on excel (as per business requirement)
5. Ensure completion of new hire training program, coaching & other performance improvement programs on time.
6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.
7. Identifying learning coaches & certifying them.
8. Lead the individual improvement projects to enhance the business performance.
9.Drive Quality & Learning metrics
10.Conducting chime sessions & Class room sessions to the stake holders
A day in the life
- Track the day to day business metrics and plan to visit the mapped stations for metric improvement
- Daily Reporting's and progress updates
- Involve and engage well with mapped LA/LGs for daily L&D activities
- This job requires traveling as per business requirements
Role requirements: 1. Experience in customer service and handling projects will be an added advantage. 2. Should be able to translate and add voice over for the given content in regional languages. 3. Provide support to existing data management through analysis and accurate reports. 4. Capability to present intricate information to a variety of audiences. 5. Proficient in MS Word, excel & PowerPoint 6. Graduate in any field. 7. Excellent organization & interpersonal skills. 8. Person should be flexible working on weekends (in case of business requirement)
PREFERRED QUALIFICATIONSRole requirements: Minimum 2+ years experience in Training Field OR Last Mile Operations. Person should be qualified in Soft skills, such as communication and problem solving, as well as preferred experience and qualifications for a successful hire.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Product Training
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Core Responsibilities
A. Product & Sales Training
- Design and deliver onboarding training sessions for new sales and support team members.
- Conduct regular refresher courses and training workshops on existing and newly launched Dermatouch products.
- Work closely with the product and marketing teams to stay updated on formulations, USPs, and market positioning.
- Customize training materials and modules (PPTs, Videos, SOPs) for diverse functions – sales, support, field reps, etc.
- Organize monthly quizzes, knowledge assessments, and certifications for continuous learning.
B. Call Quality Analysis
- Monitor and audit daily inbound and outbound calls using CRM/call center platforms.
- Evaluate calls based on tone, empathy, communication, product accuracy, sales technique, and resolution quality.
- Create quality scorecards and maintain audit dashboards with performance trends and feedback.
- Identify gaps in product knowledge or soft skills and plan interventions accordingly.
C. Business Development Alignment
- Use your previous BD experience to coach teams on how to pitch Dermatouch products more effectively.
- Support script improvement for both inbound queries and outbound sales calls (D2C, B2B, marketplaces).
- Analyze objection handling, upsell/cross-sell opportunities, and improve closure rates through training.
D. Feedback & Reporting
- Prepare and present weekly and monthly reports on training impact, call quality scores, and key improvement areas.
- Maintain logs of all feedback sessions and track post-coaching improvements.
- Work closely with Team Leads, QA, and HR to support performance management processes.
Training Apprenticeship
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Role & responsibilities
- Training Life Advisors: Onboard and train newly hired life advisors, ensuring they are equipped with the necessary knowledge and skills to excel in their roles.
- Program Development & Execution: Assist in the design, development, and delivery of training programs for new life advisors, as well as ongoing support for existing employees to enhance their sales capabilities.
- Sales Support: Actively support the sales team by providing guidance, resources, and coaching to help secure sales, ensuring smooth facilitation throughout the sales process.
- Training Delivery: Conduct engaging training sessions, workshops, and webinars focused on sales processes, product knowledge, sales techniques, and best practices for both new and current life advisors.
- Interactive Training Activities: Organize and lead role-playing exercises, simulations, and other interactive activities to reinforce training and ensure practical application of skills.
- Tracking and Reporting: Maintain accurate records of training participation, performance evaluations, and feedback. Manage and update training data using tracking sheets to monitor progress and identify areas for improvement.
- Administrative Support: Handle administrative tasks related to training, ensuring all records and documents are kept up to date.
Preferred candidate profile
- Educational Background: Currently enrolled in or a recent graduate of a relevant program (Business, Sales, Marketing, Communications, or related fields).
- Communication Skills: Strong verbal and written communication skills, with the ability to clearly convey training materials and offer constructive feedback.
- Teamwork & Independence: Ability to work both collaboratively with a team and independently when needed, maintaining a high level of initiative.
- Technical Proficiency: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Personal Qualities: Energetic, self-motivated, and proactive, with a passion for helping others succeed and a strong eagerness to continuously learn and develop.
Training Executive
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Job Description
Department:
Training & Development
Location:
Ahmedabad
No of openings:
02
Employment Type:
Full-time / On-ground Role
CTC:
Up to 5 LPA + Traveling Allowance
Preferred Immediate Joiners – Max 15 Days
Role Summary:
We are looking for a dedicated
Training Executive
to manage
end-to-end training activities
for both
new joiners and existing operational staff
. This role is responsible for ensuring proper process understanding, continuous improvement, and compliance among
bikers, pickers, packers, and stackers
across our stores and warehouses in Gujarat.
Key Responsibilities:
- Conduct
onboarding training and induction
for new joiners in associate-level roles - Deliver process-based training on
delivery, picking, packing, stacking
, and safety standards - Provide
refresher training and day-to-day on-the-job coaching
to existing employees - Identify training needs based on errors, customer complaints, or operational feedback
- Maintain training attendance, feedback, and performance records for each session
- Support in
SOP implementation
, quality checks, and process audits during training - Ensure employees follow hygiene, safety, and operational compliance guidelines
- Coordinate with operations teams to schedule and manage batch training without disrupting work
- Travel to assigned warehouses/stores for daily training sessions and support across locations
- Hands-on experience in presentations and email writing.
Candidate Requirements:
- Minimum Qualification:
12
th
Pass - Experience:
1–3 years in training/operations in warehouse, logistics, or retail preferred - Language Skills:
Must be good in English and comfortable with
Hindi & Gujarati (Preferred) - Technical Skills:
- Able to explain operational SOPs clearly
- Basic MS Excel/Google Sheets knowledge for report tracking
- Soft Skills:
- Good communication and batch handling skills
- Ability to manage blue-collar workforce training practically and patiently
Other Mandatory Requirements:
- Self-owned two-wheeler vehicle
- Valid Driving License (DL)
- Willingness to travel across warehouses/stores for training delivery.
Training Manager
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Job Description
Role & responsibilities - Trainer Manager, Insurance Training, Training & Development,
Training Managerment, Sales Trainer, Sales Training Manager, Area Training Manager,
Regioner Trainer
If you have any query please share me.
Contact
Mail id -
Training Executive
Posted today
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Job Description
Department: Training & Development
Location: Gujarat Ahmedabad
Surat: (Male) Ahmedabad (Male & Female – Preferred Male)
No of openings: 02
Employment Type: Full-time / On-ground Role
Role Summary:
We are looking for a dedicated Training Executive to manage end-to-end training activities for both new joiners and existing operational staff. This role is responsible for ensuring proper process understanding, continuous improvement, and compliance among bikers, pickers, packers, and stackers across our stores and warehouses in Gujarat.
Key Responsibilities:
- Conduct onboarding training and induction for new joiners in associate-level roles
- Deliver process-based training on delivery, picking, packing, stacking, and safety standards
- Provide refresher training and day-to-day on-the-job coaching to existing employees
- Identify training needs based on errors, customer complaints, or operational feedback
- Maintain training attendance, feedback, and performance records for each session
- Support in SOP implementation, quality checks, and process audits during training
- Ensure employees follow hygiene, safety, and operational compliance guidelines
- Coordinate with operations teams to schedule and manage batch training without disrupting work
- Travel to assigned warehouses/stores for daily training sessions and support across locations
- Hands-on experience in presentations and email writing.
Candidate Requirements:
- Minimum Qualification: 12th Pass
- Experience: 1–3 years in training/operations in warehouse, logistics, or retail preferred
- Language Skills: Must be good in English and comfortable with Hindi & Gujarati (Preferred)
- Technical Skills:
- Able to explain operational SOPs clearly
- Basic MS Excel/Google Sheets knowledge for report tracking
- Soft Skills:
- Good communication and batch handling skills
- Ability to manage blue-collar workforce training practically and patiently
Other Mandatory Requirements:
- Self-owned two-wheeler vehicle
- Valid Driving License (DL)
- Willingness to travel across warehouses/stores for training delivery.
Reporting To: Regional Training Manager
Job Type: Field-based, Full-time
CT
Job Type: Full-time
Pay: Up to ₹300,000.00 per year
Benefits:
- Health insurance
- Paid time off
Work Location: In person
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Training Manager
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Training and Development Manager
Job Summary
The Training and development Manager will be responsible for designing, delivering, and continuously improving training programmes for new joiners and existing staff within the accounting function. This role requires strong accounting knowledge (particularly in Xero and AU/NZ/UK Bookkeeping) combined with effective training skills. The Training and Development Manager must be well equipped with the necessary skills and knowledge to perform their roles efficiently and effectively. And should ensure that the team members are prepared for the role.
Key Responsibilities
Training Programme Development
Use existing content and ensure that is it is timely updated so that Training programmes are fully developed for each role in the organisation.
Work with Operations team to create any additional training content needed.
Training Delivery
Plan & Publish the Training Programme and ensure that the schedules are followed diligently
- Deliver training sessions using various methods such as On Job training, Presentation, Training Modules and practical application and assessments.
- Proactive to deliver and create interactive sessions to engage participants and improve learning outcomes.
Ensure training includes practical demonstrations, case studies, and client-specific scenarios (especially in Xero and AU/NZ Bookkeeping).
Assessment and Evaluation
Assess the effectiveness of training through follow up on job training, Review and evaluation of Training after each session.
- Arrange Q&A sessions for effectiveness of training.
Work with Operations Team to assess any adjustments or improvements required in either content or delivery.
Continuous Improvement
Work with Operations Team to identify training needs from performance reviews, client feedback, audit findings, and business priorities.
- Develop training programmes to address specific skill gaps, compliance updates, or changes in client requirements.
Incorporate the best practices, tools and trends, industry changes, and innovative learning tools into programmes.
Soft Skills training
Include sessions for soft skills such as
- Communications skills
- Organisation (including time management and prioritisation)
- Problem solving
- Building rapport with clients
- Leadership skills
Key Competencies
- Strong technical expertise in Xero, AU/NZ Bookkeeping, and accounting operations.
- Excellent facilitation, presentation, and communication skills.
- Ability to engage different learning styles and adapt training methods accordingly.
- Analytical and proactive in improving training content and delivery.
- Self-driven with the ability to deliver training independently.
- A patient, focused and resilient training delivery with an easy-going attitude
Qualifications
- Bachelors or Master degree in accounting, Finance, Business Administration, or related field.
- CPA, CMA, or equivalent preferred but not essential.
- Experience designing and rolling out practical accounting training, ideally in Australian KPO/BPO environments
Training Manager
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Job Description
About Us:
Learnyst is a fast-growing EdTech SaaS platform in India, trusted by 12,000+ educators and 16 million learners. We enable educators, coaching institutes, and enterprises to create, market, and deliver online courses securely, with DRM technology on par with major OTT platforms. As we scale, we’re building our customer and partner enablement capabilities and need a dedicated lead to drive adoption through product training.
Role Overview:
We’re hiring a Product Training Lead to design and deliver comprehensive training programs for internal teams, clients, and partners. You’ll translate product features into learning outcomes, create engaging learning materials, and make sure users extract maximum value from Learnyst.
Roles & Responsibilities:
Training Strategy & Design
- Conduct training needs assessments for sales, support, and customers.
- Develop training roadmaps and programs aligned with product launches and releases.
- Design content: slide decks, video tutorials, FAQs, quick-reference guides.
Training Delivery & Support
- Facilitate live training sessions (virtual and in-person) for cross-functional teams and clients.
- Partner with product and sales teams to ensure training aligns with actual product usage.
- Offer post-training support: documentation, forums, and follow-up sessions.
Evaluation & Optimization
- Gather learner feedback, assess training effectiveness, and track outcomes.
- Revise content and approach based on feedback and analytics.
Collaboration & Operations
- Work with product developers to stay updated on new features and releases.
- Align training calendars with product and marketing roadmaps.
- Manage training metrics: session attendance, completion rates, learner satisfaction.
Requirements:
- Bachelor’s degree in Education, Business, HR, or a related field.
- 3–5 years of experience in product training, learning and development, or similar roles.
- Strong ability to explain technical or complex product features simply and engagingly.
- Excellent presentation and public-speaking skills for diverse audiences.
- Experience with instructional design or adult learning principles (e.g., ADDIE, CPTD).
- Familiarity with LMS platforms or e‑learning authoring tools.
- Project management skills, with strong organization and time management.
What We Offer:
- Opportunity to build and scale Learnyst’s training programs from the ground up.
- Creative ownership to shape onboarding and adoption experiences.
- Cross-functional exposure: work with product, sales, marketing, and support teams.
- Competitive compensation and learning opportunities.
- Office perks: breakfast, lunch, snacks, and a fun game zone.
- Standard hours: 10 AM – 7 PM, Mon–Fri (weekends off) .
Ready to help thousands of users unlock Learnyst’s full potential? Apply now as our Product Training Lead.
Training Manager
Posted today
Job Viewed
Job Description
About Us:
Learnyst is a fast-growing EdTech SaaS platform in India, trusted by 12,000+ educators and 16 million learners. We enable educators, coaching institutes, and enterprises to create, market, and deliver online courses securely, with DRM technology on par with major OTT platforms. As we scale, we’re building our customer and partner enablement capabilities and need a dedicated lead to drive adoption through product training.
Role Overview:
We’re hiring a Product Training Lead to design and deliver comprehensive training programs for internal teams, clients, and partners. You’ll translate product features into learning outcomes, create engaging learning materials, and make sure users extract maximum value from Learnyst.
Roles & Responsibilities:
Training Strategy & Design
- Conduct training needs assessments for sales, support, and customers.
- Develop training roadmaps and programs aligned with product launches and releases.
- Design content: slide decks, video tutorials, FAQs, quick-reference guides.
Training Delivery & Support
- Facilitate live training sessions (virtual and in-person) for cross-functional teams and clients.
- Partner with product and sales teams to ensure training aligns with actual product usage.
- Offer post-training support: documentation, forums, and follow-up sessions.
Evaluation & Optimization
- Gather learner feedback, assess training effectiveness, and track outcomes.
- Revise content and approach based on feedback and analytics.
Collaboration & Operations
- Work with product developers to stay updated on new features and releases.
- Align training calendars with product and marketing roadmaps.
- Manage training metrics: session attendance, completion rates, learner satisfaction.
Requirements:
- Bachelor’s degree in Education, Business, HR, or a related field.
- 3–5 years of experience in product training, learning and development, or similar roles.
- Strong ability to explain technical or complex product features simply and engagingly.
- Excellent presentation and public-speaking skills for diverse audiences.
- Experience with instructional design or adult learning principles (e.g., ADDIE, CPTD).
- Familiarity with LMS platforms or e‑learning authoring tools.
- Project management skills, with strong organization and time management.
What We Offer:
- Opportunity to build and scale Learnyst’s training programs from the ground up.
- Creative ownership to shape onboarding and adoption experiences.
- Cross-functional exposure: work with product, sales, marketing, and support teams.
- Competitive compensation and learning opportunities.
- Office perks: breakfast, lunch, snacks, and a fun game zone.
- Standard hours: 10 AM – 7 PM, Mon–Fri (weekends off) .
Ready to help thousands of users unlock Learnyst’s full potential? Apply now as our Product Training Lead.