218 Training jobs in Chennai

A Position Overview

Position Title

Branch Trainer-Manager

Department

Agency Sales training

Level/ Band

401/Manager

Role Summary : Conducts training as per the defined levels for the assigned channel.manages and develops assigned trainers and TOs and manages and executes training schedules for the location.

B Organizational Relationships

Reports To

Cluster Training Manager

Supervises

Direct: Assigned trainers and TO’s

Indirect: IRDA Training Institutes in the zone

C Job Dimensions

Geographic Area Covered

Stakeholders Internal

City Heads Training, Trainers, Training Service Providers, Agency Managers, Regional Development Managers in their Zone

External

IRDA Training Institutes , Suppliers

D Key Result Areas

Organization process

Key contributions

Critical Responsibilities

·Training as per assigned Channel

ØAgency: All Levels ;

ØBA all Levels

ØCorporate Agency Channel: Level 2, Level 3 and Level 4

ØBank Assurance: Level 1, Level 2, Level 3 and Level 4

ØBroking: Level 2 and Level 3

·Manage the local training resources and training schedule

·Manage & Develop assigned Trainers and TO’s on a day to day basis

Primary Responsibilities

·Delivering Induction Training and development workshop for New agents, New Generation premier Agents and existing Premier Agents to build their capabilities in selling skills to make them capable to prospect, Take new appointments, open new calls and close the call by handling objections.

·Delivering IRDA refresher Training with minimum 90% Pass%

·To announce monthly training schedules by the 5th of ever month

·To ensure training records are maintained and updated constantly

Risk

·Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.

E Skills Required

Technical

§Training Skills and workshop delivery skill

§Product knowledge

Behavioral

§Facilitation skill

§Team Management

§Leadership skills

§Communication skills

§Trainer observation skills

Essential

Desired

Facilitation Skill

·

Interpersonal skills

·

Communication skills

·

Creative thinking skills

·

Teamwork Skills

·

Training Specialist Job Description
At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee’s workplace performance in conjunction with the company’s core values to meet the goal of organization. Amazon is an Equal Opportunity-
Trainer Best Behavior
1- Listening to associates and be supportive to managers.
2- Answering requests and always gets back to people.
3- Lead by example, doing what we say and act how we say.
4- Must be approachable.
5- Must exhibit the best behavior while at work.
6- Always be up to date with the latest techniques, tools, and processes.
7- Be right, honest, and be willing to accept mistakes.
8- Be willing to push their limits and accept more responsibilities.

Job Responsibilities:
1. Supervise structured learning metrices and also oversee their results for the assigned territory and region.
2. Managing live performance metrices end to end for the assigned territory.
3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.
4. Maintaining data and analysis through reports on excel (as per business requirement)
5. Ensure completion of new hire training program, coaching & other performance improvement programs on time.
6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.
7. Identifying learning coaches & certifying them.
8. Lead the individual improvement projects to enhance the business performance.

BASIC QUALIFICATIONS

Role requirements:
1. Experience in customer service and handling projects will be an added advantage.
2. Should be able to translate the given content in regional languages.
3. Provide support to existing data management through analysis and accurate reports.
4. Capability to present intricate information to a variety of audiences.
5. Proficient in MS Word, excel & PowerPoint
6. Graduate in any field.
7. Excellent organization & interpersonal skills.
8. Person should be flexible working on weekends (in case of business requirement)

PREFERRED QUALIFICATIONS

Role requirements:
1. Proven 2+ years of experience as a Training Specialist/ Trainer in a similar role.
2. Good communication skills
3. Should know the local language (Tamil) to interact with ground team

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Description

: -

Design and deliver technical training programs according to organizational requirements

Develop and update course content and teaching materials for training sessions

Conduct seminars, workshops, individual training sessions etc.

Assess the effectiveness of the training program and make necessary improvements

Help trainees to develop practical skills and knowledge by providing hands-on training

Maintain up-to-date knowledge of the latest technological trends and developments

Prepare and implement training strategies and schedules

Evaluate trainee performance, provide feedback and assistance to improve their technical understanding

Manage training resources and equipment, ensuring all items are in working order and ready for use in training sessions

10-15 years of experience in the field of training

Company:

BW Corporate GCC

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven Learning Consulting to join our team and break out of the hierarchy to rewrite the rules for what comes next.
As an Learning Consulting at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.
**Responsibilities:**
+ Lead the development and execution of the overall OCM training strategy in alignment with the broader OCM approach and client objectives.
+ Oversee the analysis of training needs arising from organizational changes and transformation initiatives, collaborating with OCM Consultants and client stakeholders.
+ Define learning objectives and design comprehensive training programs that support user adoption and proficiency.
+ Manage the end-to-end development of engaging training materials across various modalities, including instructor-led, virtual, blended learning, and self-paced e-learning.
+ Provide expert guidance and mentorship to Training Analysts in the design and development of training content, including online courseware using tools such as Adobe Captivate, Articulate Storyline, and Rise.
+ Strategically manage the Learning Management System (LMS), ensuring effective course deployment, user management, tracking, and reporting capabilities.
+ Develop and manage training plans, schedules, and resource allocation to ensure timely and effective delivery.
+ Facilitate train-the-trainer sessions and provide guidance to client training resources as needed.
+ Establish and maintain strong relationships with client training teams and subject matter experts.
+ Oversee the collection and analysis of training feedback and metrics to evaluate program effectiveness and identify areas for improvement.
+ Drive continuous improvement of training methodologies, tools, and processes within the OCM practice.
+ Contribute to the development of proposals and client presentations related to training strategy and delivery.
+ Manage vendor relationships related to training development and delivery (e.g., e-learning development partners).
+ Ensure training deliverables adhere to project governance and quality standards.
+ Identify and mitigate potential risks and issues related to training delivery.
**Your Future at Kyndryl**
As an Learning Consulting at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in Education, Instructional Design, Human Resources, Organizational Development, or a related field.
+ 7+ years of progressive experience in training development and delivery, with a focus on organizational change management initiatives.
+ Proven experience in leading the design and development of comprehensive training programs across various modalities.
+ Deep understanding of instructional design principles, adult learning theories, and evaluation methodologies (Kirkpatrick Model, etc.).
+ Expertise in developing interactive and engaging online courseware using industry-standard tools such as Adobe Captivate/ Articulate Storyline/ Rise, and similar platforms.
+ Extensive experience in the strategic management and administration of Learning Management Systems (LMS).
+ Strong project management skills with the ability to manage multiple projects and deadlines effectively.
+ Excellent communication 1 (written and verbal), presentation, and facilitation skills.
+ Strong leadership, coaching, and mentoring abilities.
+ Ability to build strong relationships with clients and stakeholders at all levels.
+ Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).
**Preferred Technical and Professional Experience**
+ Master's degree in Instructional Design, Educational Technology, or a related field.
+ Relevant certifications in training and development (e.g., CPTD, ATD Master Trainer).
+ Experience with video production and multimedia development.
+ Knowledge of change management methodologies (e.g., Prosci ADKAR).
+ Experience in a consulting environment.
+ Experience with data analytics and reporting related to training effectiveness.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next.
As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.
In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers' IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success.
You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection.
But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth - where every challenge is an opportunity and innovation knows no bounds.
**Responsibilities:**
+ Report to the Training Lead and support the execution of the overall OCM training strategy.
+ Collaborate with the OCM team and subject matter experts to understand training needs arising from organizational changes and transformation initiatives.
+ Analyze target audiences and their learning requirements to inform the design of effective training solutions.
+ Design and develop engaging training materials, including instructor-led presentations, job aids, quick reference guides, and other supporting documentation.
+ Develop online courseware using e-learning development tools such as Adobe Captivate, Articulate Storyline, Rise, and others.
+ Assist in the management and administration of the Learning Management System (LMS), including course uploads, user management, and reporting.
+ Contribute to the development of training plans and schedules.
+ Coordinate logistics for training sessions, including scheduling, communication, and resource allocation.
+ Support the delivery of training sessions, potentially including virtual and in-person facilitation under the guidance of the Training Lead.
+ Gather feedback on training effectiveness and contribute to the continuous improvement of training materials and delivery methods.
+ Maintain training documentation and ensure materials are up-to-date and accessible.
+ Assist in the development of communication plans related to training initiatives.
+ Contribute to the development of metrics and reports to track training participation and impact.
+ Stay informed about best practices in training design, development, and delivery.
**Your Future at Kyndryl**
As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in Education, Instructional Design, Human Resources, Organizational Development, or a related field.
+ 5-7 years of experience in a training development or instructional design role.
+ Experience in designing and developing training materials for various delivery methods (instructor-led, virtual, self-paced).
+ Familiarity with instructional design principles and adult learning theories.
+ Demonstrated proficiency with at least one online training development tool (e.g., Adobe Captivate, Articulate Storyline, Rise).
+ Experience with Learning Management Systems (LMS) administration and functionality.
+ Strong written and verbal communication skills.
+ Excellent organizational and time management skills.
+ Ability to work collaboratively in a team environment.
+ Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).
+ Strong attention to detail and accuracy.
**Preferred Technical and Professional Experience**
+ Certification in training and development (e.g., CPTD, ATD).
+ Experience with video editing and multimedia development.
+ Knowledge of change management principles.
+ Experience in a consulting environment.
+ Familiarity with project management basics.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next.
As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.
In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers' IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success.
You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection.
But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth - where every challenge is an opportunity and innovation knows no bounds.
**Responsibilities:**
+ Report to the Training Lead and support the execution of the overall OCM training strategy.
+ Collaborate with the OCM team and subject matter experts to understand training needs arising from organizational changes and transformation initiatives.
+ Analyze target audiences and their learning requirements to inform the design of effective training solutions.
+ Design and develop engaging training materials, including instructor-led presentations, job aids, quick reference guides, and other supporting documentation.
+ Develop online courseware using e-learning development tools such as Adobe Captivate, Articulate Storyline, Rise, and others.
+ Assist in the management and administration of the Learning Management System (LMS), including course uploads, user management, and reporting.
+ Contribute to the development of training plans and schedules.
+ Coordinate logistics for training sessions, including scheduling, communication, and resource allocation.
+ Support the delivery of training sessions, potentially including virtual and in-person facilitation under the guidance of the Training Lead.
+ Gather feedback on training effectiveness and contribute to the continuous improvement of training materials and delivery methods.
+ Maintain training documentation and ensure materials are up-to-date and accessible.
+ Assist in the development of communication plans related to training initiatives.
+ Contribute to the development of metrics and reports to track training participation and impact.
+ Stay informed about best practices in training design, development, and delivery.
**Your Future at Kyndryl**
As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in Education, Instructional Design, Human Resources, Organizational Development, or a related field.
+ 5-7 years of experience in a training development or instructional design role.
+ Experience in designing and developing training materials for various delivery methods (instructor-led, virtual, self-paced).
+ Familiarity with instructional design principles and adult learning theories.
+ Demonstrated proficiency with at least one online training development tool (e.g., Adobe Captivate, Articulate Storyline, Rise).
+ Experience with Learning Management Systems (LMS) administration and functionality.
+ Strong written and verbal communication skills.
+ Excellent organizational and time management skills.
+ Ability to work collaboratively in a team environment.
+ Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).
+ Strong attention to detail and accuracy.
**Preferred Technical and Professional Experience**
+ Certification in training and development (e.g., CPTD, ATD).
+ Experience with video editing and multimedia development.
+ Knowledge of change management principles.
+ Experience in a consulting environment.
+ Familiarity with project management basics.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven Learning Development to join our team and break out of the hierarchy to rewrite the rules for what comes next.
As an Learning Development at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.
**Responsibilities:**
+ Report to the Training Lead and support the execution of the overall OCM training strategy.
+ Collaborate with the OCM team and subject matter experts to understand training needs arising from organizational changes and transformation initiatives.
+ Analyze target audiences and their learning requirements to inform the design of effective training solutions.
+ Design and develop engaging training materials, including instructor-led presentations, job aids, quick reference guides, and other supporting documentation.
+ Develop online courseware using e-learning development tools such as Adobe Captivate, Articulate Storyline, Rise, and others.
+ Assist in the management and administration of the Learning Management System (LMS), including course uploads, user management, and reporting.
+ Contribute to the development of training plans and schedules.
+ Coordinate logistics for training sessions, including scheduling, communication, and resource allocation.
+ Support the delivery of training sessions, potentially including virtual and in-person facilitation under the guidance of the Training Lead.
+ Gather feedback on training effectiveness and contribute to the continuous improvement of training materials and delivery methods.
+ Maintain training documentation and ensure materials are up-to-date and accessible.
+ Assist in the development of communication plans related to training initiatives.
+ Contribute to the development of metrics and reports to track training participation and impact.
+ Stay informed about best practices in training design, development, and delivery.
**Your Future at Kyndryl**
As an Learning Development at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in Education, Instructional Design, Human Resources, Organizational Development, or a related field.
+ 6-7 years of experience in a training development or instructional design role.
+ Experience in designing and developing training materials for various delivery methods (instructor-led, virtual, self-paced).
+ Familiarity with instructional design principles and adult learning theories.
+ Demonstrated proficiency with at least one online training development tool (e.g., Adobe Captivate, Articulate Storyline, Rise).
+ Experience with Learning Management Systems (LMS) administration and functionality.
+ Strong written and verbal communication skills.
+ Excellent organizational and time management skills.
+ Ability to work collaboratively in a team environment.
+ Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).
+ Strong attention to detail and accuracy.
**Preferred Technical and Professional Experience**
+ Certification in training and development (e.g., CPTD, ATD).
+ Experience with video editing and multimedia development.
+ Knowledge of change management principles.
+ Experience in a consulting environment.
+ Familiarity with project management basics.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven Learning Development to join our team and break out of the hierarchy to rewrite the rules for what comes next.
As an Learning Development at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.
**Responsibilities:**
+ Report to the Training Lead and support the execution of the overall OCM training strategy.
+ Collaborate with the OCM team and subject matter experts to understand training needs arising from organizational changes and transformation initiatives.
+ Analyze target audiences and their learning requirements to inform the design of effective training solutions.
+ Design and develop engaging training materials, including instructor-led presentations, job aids, quick reference guides, and other supporting documentation.
+ Develop online courseware using e-learning development tools such as Adobe Captivate, Articulate Storyline, Rise, and others.
+ Assist in the management and administration of the Learning Management System (LMS), including course uploads, user management, and reporting.
+ Contribute to the development of training plans and schedules.
+ Coordinate logistics for training sessions, including scheduling, communication, and resource allocation.
+ Support the delivery of training sessions, potentially including virtual and in-person facilitation under the guidance of the Training Lead.
+ Gather feedback on training effectiveness and contribute to the continuous improvement of training materials and delivery methods.
+ Maintain training documentation and ensure materials are up-to-date and accessible.
+ Assist in the development of communication plans related to training initiatives.
+ Contribute to the development of metrics and reports to track training participation and impact.
+ Stay informed about best practices in training design, development, and delivery.
**Your Future at Kyndryl**
As an Learning Development at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in Education, Instructional Design, Human Resources, Organizational Development, or a related field.
+ 6-7 years of experience in a training development or instructional design role.
+ Experience in designing and developing training materials for various delivery methods (instructor-led, virtual, self-paced).
+ Familiarity with instructional design principles and adult learning theories.
+ Demonstrated proficiency with at least one online training development tool (e.g., Adobe Captivate, Articulate Storyline, Rise).
+ Experience with Learning Management Systems (LMS) administration and functionality.
+ Strong written and verbal communication skills.
+ Excellent organizational and time management skills.
+ Ability to work collaboratively in a team environment.
+ Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).
+ Strong attention to detail and accuracy.
**Preferred Technical and Professional Experience**
+ Certification in training and development (e.g., CPTD, ATD).
+ Experience with video editing and multimedia development.
+ Knowledge of change management principles.
+ Experience in a consulting environment.
+ Familiarity with project management basics.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.