Showing 13 Training jobs in Delhi
Training Specialist
Posted 1 day ago
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Job Description
Job Title: Training & Development Executive – Customer Service
Location: Call Centre Office, DLE Industrial Area, Kirti Nagar, New Delhi –
Employment Type: Full-time
Department: Customer Experience / Operations
About the Role
We are looking for a dynamic and experienced Training & Development Individual to train and coach customer service associates on effective communication, call handling, customer interactions, and process knowledge. The role involves developing training modules and ensuring service quality across inbound and outbound customer engagement.
Key Responsibilities
- Conduct training sessions for new customer service associates on voice & accent, communication skills, and customer interaction etiquette.
- Train team members on call handling techniques, email/chat response writing, objection handling, and soft skills.
- Develop and maintain training materials, modules, scripts, and assessments.
- Monitor calls and provide constructive feedback through coaching sessions and refresher training.
- Evaluate associate performance during and after training through assessments and on-the-job evaluations.
- Work closely with Quality and Operations teams to identify training needs and performance gaps.
- Facilitate product/process training in line with business updates.
- Maintain detailed reports of training progress, effectiveness, and performance improvements.
- Ensure high training standards that align with company goals and customer satisfaction expectations.
Required Skills & Experience
- Education: Bachelor’s degree in any field (preferred: Communication, HR, Management or related field)
- Experience: 3+ years of experience in Training & Development within a BPO/Call Centre environment
- Excellent spoken and written English; knowledge of Hindi is mandatory
- Strong presentation and facilitation skills
- Ability to coach and motivate new team members
- Good understanding of customer service quality metrics (AHT, CSAT, Call Quality, etc.)
- Proficient in MS Office (PowerPoint, Excel, Word)
To apply, please send your resume to
SuperPe is an equal opportunity employer and welcomes candidates of all backgrounds to apply. We look forward to hearing from you!
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MongoDB Training
Posted 22 days ago
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Job Description
This is a remote position.
job Title: MongoDB Trainer Location: Remote Type: Freelance Experience Required: 10+ years Job Summary:We are seeking an experienced MongoDB Trainer to deliver structured, hands-on training sessions for professionals or fresh graduates. The ideal candidate should have deep knowledge of MongoDB architecture, CRUD operations, indexing, aggregation pipelines, and performance optimization, along with experience in delivering engaging and interactive training sessions.
Key Responsibilities:Design and deliver MongoDB training modules (beginner to advanced level)
Explain core concepts: NoSQL, document model, collections, CRUD, indexes, replication, and sharding
Provide real-world examples , lab exercises, and assignments
Guide learners through installing, configuring, and managing MongoDB instances
Conduct live sessions , doubt-clearing, and assessments
Support post-training queries and feedback resolution
Optionally, prepare learners for MongoDB certification exams
Required Skills & Experience:10+ years of hands-on experience with MongoDB (v4.x or higher preferred)
Proficient in:
Data modeling
Aggregation pipelines
Indexing strategies
Replication & sharding
MongoDB Atlas (optional but preferred)
Experience with Mongo Shell , Compass , and cloud platforms (AWS, GCP, or Azure)
Good understanding of JSON , JavaScript/Node.js , or Python for data handling
Prior experience in corporate or academic training is a strong advantage
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Apprentice Electrician (Remote Training)
Posted 18 days ago
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Job Description
Program Highlights:
- Receive in-depth online training covering electrical theory, safety protocols, code requirements, and troubleshooting techniques.
- Access state-of-the-art virtual learning modules, simulations, and digital resources.
- Participate in remote mentorship sessions with certified electricians.
- Be assigned to local projects for supervised practical experience as required by the program structure (travel to project sites may be necessary, but core training is remote).
- Learn to read blueprints, schematics, and technical diagrams.
- Develop proficiency in using a variety of electrical tools and equipment.
- Understand and adhere to all safety regulations and industry standards.
- Work towards obtaining full certification as a licensed electrician.
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Remote Learning & Development Coordinator
Posted 9 days ago
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Job Description
Key responsibilities include:
- Coordinating the scheduling and delivery of various training programs, workshops, and webinars using virtual platforms.
- Managing the Learning Management System (LMS), including course uploading, user enrollment, and tracking completion rates.
- Assisting in the development and updating of training materials, presentations, and e-learning modules.
- Providing technical support to facilitators and participants during remote training sessions.
- Communicating training schedules, updates, and relevant information to employees and managers.
- Collecting and analyzing feedback from training participants to identify areas for improvement.
- Maintaining accurate records of employee training participation and certifications.
- Supporting the onboarding process for new hires by coordinating initial training modules.
- Collaborating with internal teams and external vendors to ensure seamless execution of L&D initiatives.
- Researching and recommending new learning technologies and resources.
The ideal candidate will have a Bachelor's degree in Human Resources, Education, Business Administration, or a related field. A minimum of 3 years of experience in a coordination or administrative role, preferably within Learning & Development or Human Resources, is required. Proficiency with Learning Management Systems (LMS) and virtual meeting platforms (e.g., Zoom, Microsoft Teams) is essential. Strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously are critical. Excellent written and verbal communication skills are necessary for interacting with employees and stakeholders. The ability to work independently, prioritize effectively, and maintain productivity in a remote environment is paramount. A positive attitude and a passion for employee development are highly valued. You will be a vital part of our client's commitment to empowering their workforce through accessible and engaging learning opportunities.
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Simulation-Based Training Coordinator (Nursing Faculty)
Posted 6 days ago
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Job Description
We are seeking a qualified and passionate Medical Simulation Expert with a nursing background to support, coordinate, and conduct hands-on clinical training sessions in our advanced Medical Simulation and Skill Laboratory . The role involves facilitating high-quality simulation-based education aligned with National Medical Commission (NMC) standards and best international practices.
Key Responsibilities- Conduct and coordinate, simulation-based skill training sessions for undergraduate Students
- Manage simulation equipment, task trainers, and high-fidelity manikins for various clinical scenarios.
- Support curriculum integration, skill assessments, and data documentation in coordination with faculty
- Maintain and report equipment functionality and coordinate with the biomedical engineering team for maintenance.
- Essential Qualification:
- B.Sc. Nursing or M.Sc. Nursing from a recognized institution.
- Preferred Certifications:
- AHA-certified BLS and ACLS Instructor/Trainer (preferred).
- Experience:
- Minimum 2–3 years of teaching, simulation, or clinical training experience in a recognized medical or nursing institution.
- Hands-on experience in managing simulation sessions, mannequins, and related digital learning tools will be an advantage.
- Strong understanding of clinical procedures and patient safety protocols.
- Ability to deliver structured simulation sessions.
- Excellent communication and teamwork skills.
- Documentation and report preparation skills.
Contractual engagement with competitive remuneration based on qualifications and experience.
How to ApplyInterested candidates may email their CV (PDF format) with subject line
“Application – Medical Simulation Expert (Delhi)”
to
Last date to apply: 30th October 2025
Contact Person:
Mr. Sarbjit Singh Bedi
Adison Equipment Company
(Dedicated to advancing simulation-based healthcare education in India)
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Apprentice Mechanical Engineer - Remote Training Program
Posted 11 days ago
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Job Description
Responsibilities:
- Participate in structured online training sessions covering core mechanical engineering concepts.
- Engage in virtual projects related to mechanical design, analysis, and simulation.
- Learn to use industry-standard engineering software tools (e.g., CAD, FEA, CFD) through remote access.
- Assist senior engineers with research, data collection, and report preparation for engineering projects.
- Collaborate with other apprentices and mentors through online collaboration platforms.
- Develop problem-solving skills by tackling engineering challenges presented in virtual environments.
- Gain exposure to various aspects of mechanical engineering, including product development, manufacturing, and maintenance.
- Adhere to program guidelines and learning objectives.
- Provide feedback on the effectiveness of the remote training program.
- Maintain accurate records of learning progress and project contributions.
- Develop an understanding of engineering principles and their practical application.
- Attend virtual workshops and knowledge-sharing sessions.
- Contribute to team-based virtual projects.
- Follow all program policies and remote work best practices.
- Show a proactive attitude towards learning and skill development.
- Bachelor's degree in Mechanical Engineering or a related discipline.
- Strong academic record with a good understanding of fundamental mechanical engineering principles.
- Proficiency with basic computer software (e.g., MS Office Suite).
- Familiarity with engineering concepts and terminology.
- Excellent communication and interpersonal skills, suitable for remote interaction.
- Strong analytical and problem-solving abilities.
- High level of self-motivation and discipline to succeed in a remote learning environment.
- Eagerness to learn new technologies and engineering software.
- Ability to work effectively in a virtual team setting.
- A genuine interest in pursuing a career in mechanical engineering.
- Reliable internet connection and a suitable workspace for remote learning.
- Basic understanding of CAD software is a plus.
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Communication Training-BPS-BPS_DOP-CBS and SCM
Posted 16 days ago
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Job Description
This is a remote position.
Freelance Communication Training Specialist Department: BPS_DOP – Central Bureau of Services (CBS) Location: Remote Contract Type: Freelance Job Summary:CBS under BPS_DOP is looking for a freelance Communication Training Specialist to develop and deliver targeted communication training for staff. This includes modules on effective communication, public speaking, conflict resolution, and crisis response communication.
Key Responsibilities:Design and facilitate interactive communication training sessions (virtual or in-person).
Customize content based on team needs and public safety protocols.
Provide post-training support and evaluation tools.
Submit brief reports on training outcomes.
Requirements:Proven experience in communication training (10+ years).
Strong facilitation skills and engaging presentation style.
Background in public safety, government, or related sectors is a plus.
Available for short-term engagements and flexible scheduling.
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SFW (Mobileum) PS Core Operations & Maintenance Training
Posted 24 days ago
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Job Description
This is a remote position.
Job Title: Freelance Trainer – SFW (Mobileum) PS Core Operations & Maintenance Job Type: Freelance Location: Remote Experience: 10+ Years Job Description:We are seeking an experienced Freelance Trainer with strong expertise in SFW (Mobileum) PS Core Operations & Maintenance . The ideal candidate should have hands-on experience in Packet Core networks and Mobileum platforms, and be capable of delivering structured, practical training sessions to technical teams.
Key Responsibilities:Deliver end-to-end training on SFW (Mobileum) PS Core Operations & Maintenance .
Explain Packet Core architecture, protocols, and integration points.
Conduct hands-on labs, real-time scenarios, and troubleshooting exercises.
Develop comprehensive TOC (Training Outline) and supporting training materials.
Mentor trainees and evaluate progress during sessions.
Required Skills & Expertise:Strong expertise in PS Core Operations (SGSN, GGSN, MME, SGW, PGW, HSS, PCRF) .
In-depth knowledge of Mobileum SFW platform .
Hands-on experience with 4G/5G Core network operations & maintenance .
Proficiency in networking protocols (GTP, Diameter, Radius, SS7, SIP, SMPP) .
Experience with Linux/Unix environments & shell scripting .
Troubleshooting, monitoring, and performance analysis of Packet Core networks.
Strong communication, presentation, and training delivery skills.
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Omega-LX Hark Technologies VAS Core Operations Training
Posted 24 days ago
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Job Description
This is a remote position.
Job Title: Freelance Trainer – Omega-LX (VAS Core Operations) Job Type: Freelance Location: Remote Experience:10+years Job Description:We are seeking an experienced freelance trainer to deliver professional training on Omega-LX – VAS Core Operations for Hark Technologies. The ideal candidate should have strong subject matter expertise, hands-on implementation experience, and the ability to deliver practical training sessions to participants.
Key Responsibilities:Conduct end-to-end training sessions on Omega-LX (VAS Core Operations) .
Design and deliver training content with real-world use cases.
Provide hands-on labs, troubleshooting, and scenario-based exercises.
Evaluate participants’ progress and provide feedback.
Ensure training delivery meets organizational and industry standards.
Required Skills & Expertise:Strong knowledge of VAS Core Operations (Value-Added Services).
Expertise in Omega-LX platform .
Experience in telecom service platforms, IN/VAS nodes, SMSC, USSD, IVR .
Proficiency in Linux/Unix systems & shell scripting .
Understanding of networking protocols (SMPP, SIP, SS7, Diameter, HTTP/S) .
Hands-on experience in system administration, troubleshooting, and monitoring tools .
Excellent communication & presentation skills.
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