178 Troubleshooting jobs in Chennai

Hi All,

Greetings from Movate Technologies (formerly known as CSS Corp)

We are currently hiring for the International Voice Process - Tech & Non Tech role.

If you are interested or know someone who might be, feel free to reach out.

mail id

SEND updated CV to the same Mail id

Roles & Responsibilities:

• Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices.

• Ensure resolution provided in the first interaction with the customer

• Acquiring knowledge about the newly released products and recent updates.

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service

• Position and sell Premium support contracts to customers based on their support entitlement.

Degree in computer science or information technology. Certification in Microsoft, Linux, or Cisco is advantageous. Prior experience in tech support, desktop support, or a similar role. Proficiency in Windows/Linux/Mac OS. Experience with remote desktop applications and help desk software. Attention to detail and good problem-solving skills. Excellent interpersonal skills. Good written and verbal communication.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18, ₹33,408.70 per month

Benefits:

• Health insurance
• Paid sick time
• Work from home

Language:

• English (Preferred)

Work Location: In person

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Designation : Engineer

Job Location : Chennai

Shift :Night shift

Other Competencies

• Innovation & Agility
• Ownership & Accountability
• Communication & Self Awareness
• Customer First
• Urgency & Courage
• Collaboration & Alignment
• Celebration & Have Fun
• Effective Decisions

Contact person - Akshaya HR

Job Title:

International Technical Support (Voice) – Fresher | Night Shift | Chennai - Ambattur

Job Description:

We are hiring freshers & Experienced for the role of International Technical Support (Voice Process)

Position: International Technical Support (Voice)

Work Type: Full-Time

Work Days: 5 Days Working

Week Off: 2 Rotational Week Offs

Shift: Night Shift (US Shift)

Location: Ambattur, Chennai

Interview Mode: Virtual Interview (Easy & Quick Process)

Joining: Immediate Joiners Preferred

Eligibility Criteria:

Education: Any Degree (Graduation is Mandatory)

Experience: Freshers are Welcome

Communication: Excellent English Communication Skills (Mandatory)

Location Preference: Candidates from Chennai or willing to relocate to Ambattur

Job Responsibilities:

Handle international customer queries via voice calls

Provide technical support for basic troubleshooting issues

Ensure customer satisfaction with professional communication

Follow standard operating procedures and escalation protocols

Perks and Benefits:

Night Shift

5-day work week – Work-life balance

Professional work environment and global exposure

Attractive salary package + incentives

Training and growth opportunities

TCS Chennai Mega Walk In - Technical Support Executive!

INTERVIEW DETAILS:

Walk-In Date: Saturday, 13th Sep 2025

Time: 10 AM to 12:30 PM (Entry Time)

Location: Tata Consultancy Services, Address: 415/21-24, Kumaran Nagar, Sholinganallur, Old Mahabalipuram, Chennai -600 119

Job Summary:

Role : Technical Support Executive

Experience: 1 year to 4 years

Job Location: Chennai

Eligibility:

• Minimum 15 years of regular, full-time education (10 + 2 + 3)
• Should be flexible with night shifts & rotation shifts
• Carry 2 photocopies of Aadhar/PAN
• Candidates to have registered EPs
• It is mandatory to submit a valid copy of TCS application form during the drive
• Good Knowledge of MS Office Word, Excel and PowerPoint

Responsibilities:

• Excellent Comm skill(verbal /Written)
• Typing skill (typing skills (Min 60 to 80 WPM))
• Troubleshooting Experience: diagnosing, and resolving complex issues with SOP documents
• Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues.
• Knowledge on any Ticketing tool , ITIL knowledge
• Exp 6+ months of experience in infra , Storage, Service Desk
• Knowledge and hands on experience on Google products. (Gmail,Calender,Meet,drive,Docs,Sheet,Slides, Gemini app, Notebook LLM,Keep,Sites,Forms,Appsheet)
• Associate Google Workspace Administrator certification is preferred

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resume

• Step 1: Visit
• Step 2: Click to login
• Step 3: Click New user (Register with us)
• Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)
• Step 5: Once completed, your TCS no. would be generated which starts from EP2025XXX .
• Step 6: You will receive the EP number on your personal e-mail ID.

Greetings from Movate technologies formerly known as CSS Corp!

Technical Voice Support Role @Ambattur Movate Ambit IT Park

Please find below Job Description for your reference Job

Title : Technical Voice Process.

• Work Location: Ambattur Chennai ( Ambit IT Park)
• Experience: Minimum 1 Year of Experience Into Technical Support.
• Education Qualification. Any bachelors degree.

Roles and Responsibilities:

1. Assisting US customers via voice calls.

2.Should be capable of handling multiple calls efficiently.

3.Should have hands-on experience in managing high call volumes simultaneously.

4.Must be flexible to work in rotational night shift.

Required Skills & Desired Skills :

1.Excellent Communication Skills both in Verbal and written communication.

2.Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps.

Perks and Benefits:

• Both ways pick up and drop cab will be provided at the doorstep.
• If people are relocating from Outstation will get15days of accommodation from the company side.
• Provident fund
• Medical Insurance

Contact Number :

Hello Folks,

We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role.

Job Role and responsibilities

• Min 1 yr Experience in Tech support & Strong in networking concepts.
• Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred
• IP Address, Types of IP, Private and Public Address, DNS, DHCP process, OSI Layers and troubleshooting skills
• Ensure resolution provided in the first interaction with the customer.
• Candidate should be flexible with 24/7.
• Candidate should be excellent in English communication.
• Any experience who are willing to work with technical process can also apply.
• Experience with technical voice will be preferable.
• International voice experience will be more preferable.

Required Candidate profile CTC Role / Designation - Technical support

• Candidate would be responsible for handling customer calls.
• Will coordinate international clients for troubleshooting technical issues.
• Ensure resolution provided in the first interaction with the customer.
• Qualification must be 10+12+UG/PG with experience can be required.
• Immediate Joiner's are preferred.

Perks and Benefits

Designation - Technical Support Engineer (L1)

Salary - 3lpa to 5lpa (based on experience)

Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break)

Cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office)

Work Location - ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005

Language: Excellent in English is mandatory

Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund

Schedule: Night shift (rotational)

Interested candidates can drop your resume to this number or email your resume.

Keerthana HR (strictly call at 11:00 AM to 6:00 PM) (Monday to Friday)

We are looking for a Technical Support Manager for our next generation CRM platform. You will be responsible for nurturing relationships with our high value customers, while driving onboarding & product adoption by bringing our best practices, innovations and capabilities to our customers.

The Technical Support Manager will deliver technical leadership coupled with a deep understanding of customer support methods to drive greater business value and satisfaction. Our teams are dedicated to helping our customers see the benefits of our technology come to life. As part of our team, you will play a key role in understanding the needs of our customers and help shape the future of customer support.

Job Responsibilities:

• Build trust. Ensure the company keeps its promises to customers, identify and address customer issues immediately and monitor through resolution. Likewise, manage customer expectations and facilitate our activities as agreed.
• Learn our product at a deep level and help customers do the same. Learn upcoming features, and help customers prepare for them.
• Understand how our customers define their own success with our product and help them work toward that success.
• Provide proactive guidance and creative solutions to address customers’ business problems and goals, and to deepen relationships and product usage.
• Represent the customers’ voice during internal discussions and projects.
• Be the point of contact for customers and key stakeholders on complex issues.
• Lead knowledge management across the products and customers.
• Analyze the customer data to demonstrate how game changing our product is and the value/impact on customer business.
• Work with product and engineering teams on customer feedback and feature improvements.

Skills & Requirements (Must Have):

• Good knowledge of CRM Applications like Salesforce/JIRA/Zoho/Freshdesk/ZenDesk etc
• Good understanding of Technical Support Process and Metrics
• Experience in managing a 24 X 7 Technical Support Teams and Processes
• Knowledge of SAAS Applications
• Knowledge of AI/ML, NLP/NLU and database technologies is a plus.
• Ability to quickly learn, understand, and work with new emerging technologies, methods, and solutions for customer support and success.

Qualification & Experience:

6 to 9 years of experience in technical customer-facing roles – Technical Support, Customer support, customer success, presales and post sales consulting and technical services. Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.