260 Ux Manager jobs in Bengaluru

**We help the world run better**
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**What you`ll do :**
Summary:
As a User Researcher in our team, you contribute to an excellent user experience of SAP's strategic S/4HANA cloud solution.
The Role:
As a User Researcher you work closely together with key design and product team members to identify and explore discovery spaces. Your job as a user researcher will be to lead and execute user-centric projects end-to-end, from roll-in to conceptualization and usability testing.
You engage with end users, customers, and customer-facing teams to better understand the needs of the users. With your skills and passion, you and the whole UX team are driving a user-centric product definition.
**What you bring :**
- Degree in Psychology, Cognitive Science, Human Computer Interaction or comparable fields
- Minimum 4-12 years experience in conducting user research, preferably in a business software context
- Experience with applying a variety of both, qualitative and quantitative user research methods
- Experience with different research tools (e.g. UserZoom, Respondent, User Interviews)
- Experience in the area of ERP software and/or working in the product operating model is a plus
- Excellent communication skills in English and preferably Hindi (also in writing)
You are a dynamic and strong team player with good writing, presentation, and time management skills. You feel comfortable working and communicating in international and cross-functional teams. You can effectively engage and convey findings to cross-functional technical and non-technical teams.
**Meet your team:**
You work in an international team with highly motivated and creative user researchers in close collaboration with our design teams. Besides of UX colleagues, you work very closely with your product management and engineering counterparts. Your team is predominantly conducting user research projects for SAP S/4HANA Cloud Public Edition.
#SAPReturnshipIndiaCareers
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy ( . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you`ll do :

Summary:

As a User Researcher in our team, you contribute to an excellent user experience of SAP’s strategic S/4HANA cloud solution.

The Role:

As a User Researcher you work closely together with key design and product team members to identify and explore discovery spaces. Your job as a user researcher will be to lead and execute user-centric projects end-to-end, from roll-in to conceptualization and usability testing.

You engage with end users, customers, and customer-facing teams to better understand the needs of the users. With your skills and passion, you and the whole UX team are driving a user-centric product definition.

What you bring :

- Degree in Psychology, Cognitive Science, Human Computer Interaction or comparable fields

- Minimum 8-12 years experience in conducting user research, preferably in a business software context

- Experience with applying a variety of both, qualitative and quantitative user research methods

- Experience with different research tools (e.g. UserZoom, Respondent, User Interviews)

- Experience in the area of ERP software and/or working in the product operating model is a plus

- Excellent communication skills in English and preferably Hindi (also in writing)

 You are a dynamic and strong team player with good writing, presentation, and time management skills. You feel comfortable working and communicating in international and cross-functional teams. You can effectively engage and convey findings to cross-functional technical and non-technical teams.

Meet your team:

You work in an international team with highly motivated and creative user researchers in close collaboration with our design teams. Besides of UX colleagues, you work very closely with your product management and engineering counterparts. Your team is predominantly conducting user research projects for SAP S/4HANA Cloud Public Edition.

#SAPInternalT3

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you`ll do :

Summary:

As a User Researcher in our team, you contribute to an excellent user experience of SAP’s strategic S/4HANA cloud solution. 

The Role:

As a User Researcher you work closely together with key design and product team members to identify and explore discovery spaces. Your job as a user researcher will be to lead and execute user-centric projects end-to-end, from roll-in to conceptualization and usability testing.

You engage with end users, customers, and customer-facing teams to better understand the needs of the users. With your skills and passion, you and the whole UX team are driving a user-centric product definition.

What you bring :

- Degree in Psychology, Cognitive Science, Human Computer Interaction or comparable fields

- Minimum 4-12 years experience in conducting user research, preferably in a business software context 

- Experience with applying a variety of both, qualitative and quantitative user research methods

- Experience with different research tools (e.g. UserZoom, Respondent, User Interviews)

- Experience in the area of ERP software and/or working in the product operating model is a plus

- Excellent communication skills in English and preferably Hindi (also in writing)

 You are a dynamic and strong team player with good writing, presentation, and time management skills. You feel comfortable working and communicating in international and cross-functional teams. You can effectively engage and convey findings to cross-functional technical and non-technical teams.

Meet your team:

You work in an international team with highly motivated and creative user researchers in close collaboration with our design teams. Besides of UX colleagues, you work very closely with your product management and engineering counterparts. Your team is predominantly conducting user research projects for SAP S/4HANA Cloud Public Edition.

#SAPReturnshipIndiaCareers

  Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.  At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID:  | Work Area: Software-User Experience  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

**Minimum qualifications:**
+ Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
+ 8 years of experience in product design or UX.
+ 3 years of experience leading design projects and managing people or teams.
**Preferred qualifications:**
+ Master's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
+ 5 years of experience working in a complex, cross-functional organization.
+ 3 years of work experience working with executive leaders.
+ Experience working with researchers to derive insights and make decisions informed by data.
+ Experience designing across multiple consumer products.
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google's UX leaders help define and drive the future of Google design. They create and clarify product strategy, conceptualize UX ecosystems in ways that mitigate complexity, and inspire teams to push the boundaries of what's possible. They possess a clear vision of the future of user experience and have the courage to pursue forward-thinking design.
Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. You are a thoughtful team leader, manager, systems-level design thinker, and visionary - with strong instincts and outstanding intuition informed by user needs and insights. You'll be responsible for guiding the careers of your team members, working closely with each of them to help them realize their full potential.
UX Design Managers are fierce advocates for the people who use our products as well as the members of their teams. They have a practiced eye for effective design, and are committed to creating elegantly simple user experiences from otherwise complex workflows.
In this role, you'll take the time to understand not just the execution side of UX, but also the business aspects of the products we build. You'll collaborate with leaders of other UX, Engineering, and Product Management teams to create innovative experiences across all of Google's products, leveraging your passion for brand, craft, and design quality.
Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.
**Responsibilities:**
+ Influence stakeholders across functions to gain support for design strategies.
+ Drive the development of innovative design solutions to user, product, and business problems.
+ Drive a design process, design system, or design language across teams or products.
+ Deliver improvements in design based on UX testing and stakeholder input and provide guidance and expertise to engage stakeholders on product design to achieve product goals.
+ Drive project priorities in alignment with project goals, and coordinate allocation of resources within the design project and guide team members to develop individual OKRs.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

Overview

Voyager (94001), India, Bangalore, KarnatakaManager - UX Designer

At Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since.

Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other. Our goal is simple – bring ingenuity, simplicity and humanity to an industry ripe for change. 

At DataLabs, you will work in a fast paced and intellectually rigorous environment. You will apply strategic analytical and product leadership skills to major business challenges. You will have the opportunity to learn and build deep expertise in the core areas of advanced analytics, industrial-scale product design, development and deployment, data science and machine learning. And you will do it all in a collaborative environment that values problem solving, encourages creativity, promotes learning, and rewards innovation. 

Design Manager

We are currently seeking a Design Manager to join our team. This is a player-coach role, where you’ll be responsible for leading design for a few key projects and managing a few design associates driving those projects. You'll be working with Product, Tech, and Data Science experts to align on product vision, build prototypes and craft a holistic experience, leveraging user research and low-fidelity concept designs early on. You’ll also be mentoring designers & helping them grow their skills & capabilities. Together, you’ll help build world-class data products that help power our business.

What You’ll Do: 

As a leader and maker, you’ll be asked to handle responsibilities, including:

Strategy & Planning

Collaborating with technology, product, and business teams to uncover customer and business needs and help build product strategy & roadmap for the team.

Advocating for the customer through human-centered design methods, including: discovery, user research, and usability testing

Looking at the bigger picture and mapping opportunities across IA, service touchpoints & overall customer journey

Working with partners and teams across various geographies

Embracing and advocating for improving the holistic customer experience

Leading & Developing Teams

Building and leading successful teams through career development by mentoring, coaching, and elevating others

Guiding team members in strategy, research, alignment, analysis, design critiques, and design execution tasks

Navigating conflict resolution within your team as well as within projects, teams and partner relationships

Participate in hiring by reviewing resumes, conducting interviews and attending consensus

Discovering & Delivering

Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities 

Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams

Driving end-to-end product design by:

Working with researchers to understand customer needs and define opportunities through usability and empathy studies and analyzing data trends

Framing problems, defining insights, and exploring new methodologies/practices to serve customer needs

Reviewing & collaborating with designers on user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes

Planning and facilitating workshops with internal and external stakeholders to align with business needs

Ensuring designs maintain a high level of quality and aligns with Capital One design system

Storytelling through business acumen and presenting visual concepts to various stakeholders

Basic Qualifications

At least 8 years of experience with UX design

Preferred Qualifications

Bachelor’s degree in engineering or a related field

Advanced degree in UX design, HCI, or related design fields

At least 2 years of experience designing for data product experiences

At least 5 years with working with a variety of business partners and delivering outcomes

At least 5 years with familiarity with design and prototyping tools, such as Figma

At least 2 years of familiarity with working and contributing to an established design system

2+ years of people management experience managing a design team or leading design for projects

.

No agencies please.

Razorpay was founded by and Harshil Mathur in . Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).

We have a peculiar product culture that enables us to build products that customers love. Customer-centricity, Empowerment, End-to-end ownership and Empowerment are the key pillars that enable this.

Our Product Managers are responsible for owning and driving a critical product and business problem throughout its lifecycle - identifying & prioritizing problems, solving them and designing the GTM strategy. They drive everything about their problem area - from defining the annual roadmap to running fortnightly sprints; while collaborating with internal and external stakeholders. Our PMs are empowered to make the right decisions and we encourage a culture of celebrating failures that enable us to take appropriate risks in the process. We are now looking to build the support for onboarding merchants on various storefront platforms such as Shopify, Woocommerce, Magento, etc. We want to build the easiest, fastest, most-intuitive experience for integrating with these platforms, among other things.

Roles and Responsibilities:

Build Customer Empathy: PMs have to regularly meet and understand customer needs first-hand as well as stay on top of the customer pulse via secondary insights - both qualitative and quantitative.

Devise Strategy: Define both long-term strategy and quarterly roadmap to achieve the product vision and create impact.

Conceptualize new solutions: Product Conceptualization with a problem first, data-driven, and test & iterate approach. Ensures conceptualization from a platform and a long-term view. Ensures value-based prioritization of product initiatives.

Build products: Collaborate with Engineering and ecosystem players to build products that customers love. Produce high-quality product specifications and effectively prioritize and manage the scope of each product launch to deliver products and features on time.

Launch products: Draft and execute a go-to-market plan in conjunction with Product Marketing. Be the internal and external authority and advocate for your given area of focus.

Ecosystem collaboration: Self-starter to collaborate closely with ecosystem players to co-build products that don’t exist.

Mandatory Qualifications:

You understand technology, but love customer-first & business-first thinking.

You are comfortable working hands-on in a fast-paced start-up environment.

You are curious about metrics, execution processes, macro trends. 

Problem-solving and detail orientation come naturally to you. 

You have an analytical and data-driven approach in day-to-day work. Energetic self-starter with the ability to work independently in a fast-paced environment. 

Description
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts and audiobooks, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of audio entertainment and culture. We offer experiences that serve all listeners with our different tiers of service (Free, Prime, Unlimited) Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at you love music and are excited about building the future of audio entertainment experiences? Are you driven by directly impacting the look and feel of customer facing applications? Do you want to collaborate with design experts to deliver ground-breaking experiences for our customers? If so, the Amazon Music Product Design team is looking for a talented, passionate, Design Program Manager with a track record of delivery, ownership and attention to detail.
Key job responsibilities
- Lead program management for several projects, including scheduling, tracking and communication
- Lead design operations, including roadmaps, backlogs, and intake processes
- Work closely with design leadership on prioritization, goal-tracking, and resource planning
- Drive review cadences, status updates, and timely delivery across product development lifecycles
- Document and optimize frameworks, standard processes, and best practices for the design team
- Drive effectiveness in design team rituals through measurement and documentation
- Facilitate knowledge sharing and collaboration across UX portfolio teams
- Identify opportunities for training and support resources to enhance the team's capabilities
- Facilitate cross-functional collaboration between design, product, engineering and marketing teams
- Provide regular updates and communicate effectively with key stakeholders
- Escalate issues, anticipate trade-offs, and balance business needs with customer experience constraints
- Maximize business benefit while delivering exceptional user experiences
A day in the life
User Experience Design is at the heart of Amazon Music's goal to be customer obsessed. The Product Design (UX) team works ceaselessly to transform deep customer insights into delightful and innovative product experiences that drive business results and customer satisfaction.
As a Design Program Manager, you will be the operational backbone of the product design team, driving operational excellence, process improvement, and team enablement across product design functions. You will work closely with cross-functional teams to streamline workflows, optimize how we work, and ensure adherence to best practices.
About the team
Our team is focused on balancing life with our work, and we do this via work autonomy and by putting focus on prioritizing solutions and processes that enable us to scale.
One of the most exciting aspects of being on the Amazon Music creative team is the opportunity to partner closely with professionals across the full organization. The fast-paced, collaborative environment means you'll be working alongside engineering, product design, music industry, marketing, and creative rock stars who can help you accelerate your career, stretch your skills, and bring new ideas to market.
This role will sit on a local product design team consisting of UX designers and a front-end engineer but will collaborate closely with the central Design & Creative Operations team (which is embedded in the larger Design team at Amazon Music. This team is responsible for establishing the end-to-end workflow and standard operating procedures (SOPs) for creative collaboration with all engineering, product, and marketing partner teams. We set the standard for the process, earning trust with all partners, biasing for action when working within tight parameters, and using sound judgment to make decisions in areas of ambiguity or uncharted territories. The team plays a key role in high-level reporting, defining and tracking key performance metrics, and maintaining comprehensive documentation on our operational processes and best practices.
Basic Qualifications
- 4+ years of program or project management experience
- 4+ years of working cross functionally with tech and non-tech teams experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- 4+ years of driving end to end delivery, and communicating results to senior leadership experience
- 4+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Knowledge of and experience with human-centered design processes and project management methodologies.
- Experience in process improvement and team enablement initiatives
- Familiarity with user research methodologies and experiment design
- Financial acumen and budget management capabilities (experience managing budgets and vendors)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Are you excited to focus on the visual experience for millions of fans across the world? Does leading a team in the creation of immersive music features give you energy? Imagine being a part of an agile team where your ideas have the potential to reach millions.
Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up. Welcome to Amazon Music, where ideas are born and come to life as Amazon Music Unlimited, Prime Music, and so much more. Everyone on our team has a meaningful impact on product features, new directions in audio streaming, and customer engagement. As Amazon Music continues to grow, we are looking for a talented and passionate Product Design Manager to lead a nimble, inventive team. Is that you?
Key job responsibilities
- Grow and lead a talented team made up of designers, program managers and front-end engineers responsible for end-to-end Music experiences.
- Manage the user experience design of multiple mid-to-large-sized programs through leading a design team.
- Cultivate and maintain frameworks and mechanisms that increase the propagation of high-quality designs while focusing designer time on the most complex, impactful work.
- Model behavior that exemplifies Amazon Leadership Principles and raise the design bar for the organization.
- Provide coaching and feedback, with an emphasis on growing ICs and leadership capability.
- Working closely with cross-functional teams to help define business and feature requirements, user scenarios and use cases
- Influencing, contributing, and evolving a central design system and its usage across touch, mouse & keyboard, and remote specific features
- Drive operational excellence across the team that cultivates a positive environment and inclusive culture.
- Partner with leaders across disciplines (marketing, product, tech, research, writing) to define the strategic direction and design resourcing needs.
A day in the life
As the Product Design Manager at Amazon Music, you will have an opportunity to distill customer needs and business requirements into intuitive and elegant experiences. In the process, you will leverage your subject matter expertise and encourage your team and stakeholders to think holistically. You are perfect for this role if you are able to ruthlessly prioritize, influence your partners, and raise the bar for the customer experience.
We are looking for a UX Manager to lead and grow a high-performing team of UX, front-end engineering and program management professionals-working collaboratively with user research, engineering, and product management through all aspects of the product design and development lifecycle. The ideal candidate will have a proven record of delivering against a vision and supporting their team's growth, and a strong online portfolio. They'll also have a deep passion for defining the future of audio entertainment across multiple platforms and modalities - mobile, desktop, TV, voice/multimodal.
To succeed in this role, you must have high judgement, be an innovative self-starter with clear design chops, and a strategic big-picture thinker who leads through others. You must also demonstrate effective communication and collaboration through your engagement with stakeholders and partners, many of whom will not be in other parts of the world. Being a big music fan is a plus.
About the team
Amazon Music offers rich audio entertainment for customers around the world. The Product Design team partners closely with Product, Engineering and Marketing to conceptualize, iterate, and deliver audio entertainment experiences across across a variety of platforms and modalities. We take a customer-centric and strategic approach to our work, leaning into data, elevating craft, and innovating along the way.
One of the most exciting aspects of being on the Amazon Music creative team is the opportunity to partner closely with a broad range of professionals. In our fast-paced, collaborative environment means, you'll be working alongside music industry, product design, marketing, and creative rock stars who can help you accelerate your career, stretch your skills, and bring new ideas to market.
Basic Qualifications
- 6+ years of design experience
- 3+ years of leading design teams experience
- Experience leading design teams in problem definition, artifact rendering, cross-functional collaboration and delivery, and user validation and measurement
- Knowledge of best practices for information architecture and interaction design, user-centered design process
- Experience shipping innovative, successful consumer products
- BA/BS in HCI, UX Design, Cognitive Psychology or related field and experience with current design tools and tech (e.g. Figma, Adobe Suite)
Preferred Qualifications
- Experience working cross-team and synthesize feedback and input from product management, engineering, testing, and marketing
- Experience with agile/scrum
- MA/MS/PhD in HCI, UX Design, Cognitive Psychology or related field, as well as experience with ML/AI systems, voice and multimodal
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts and audiobooks, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of audio entertainment and culture. We offer experiences that serve all listeners with our different tiers of service (Free, Prime, Unlimited) Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at

Do you love music and are excited about building the future of audio entertainment experiences? Are you driven by directly impacting the look and feel of customer facing applications? Do you want to collaborate with design experts to deliver ground-breaking experiences for our customers? If so, the Amazon Music Product Design team is looking for a talented, passionate, Design Program Manager with a track record of delivery, ownership and attention to detail.


Key job responsibilities
- Lead program management for several projects, including scheduling, tracking and communication
- Lead design operations, including roadmaps, backlogs, and intake processes
- Work closely with design leadership on prioritization, goal-tracking, and resource planning
- Drive review cadences, status updates, and timely delivery across product development lifecycles
- Document and optimize frameworks, standard processes, and best practices for the design team
- Drive effectiveness in design team rituals through measurement and documentation
- Facilitate knowledge sharing and collaboration across UX portfolio teams
- Identify opportunities for training and support resources to enhance the team's capabilities
- Facilitate cross-functional collaboration between design, product, engineering and marketing teams
- Provide regular updates and communicate effectively with key stakeholders
- Escalate issues, anticipate trade-offs, and balance business needs with customer experience constraints
- Maximize business benefit while delivering exceptional user experiences


A day in the life
User Experience Design is at the heart of Amazon Music’s goal to be customer obsessed. The Product Design (UX) team works ceaselessly to transform deep customer insights into delightful and innovative product experiences that drive business results and customer satisfaction.

As a Design Program Manager, you will be the operational backbone of the product design team, driving operational excellence, process improvement, and team enablement across product design functions. You will work closely with cross-functional teams to streamline workflows, optimize how we work, and ensure adherence to best practices.



About the team
Our team is focused on balancing life with our work, and we do this via work autonomy and by putting focus on prioritizing solutions and processes that enable us to scale.

One of the most exciting aspects of being on the Amazon Music creative team is the opportunity to partner closely with professionals across the full organization. The fast-paced, collaborative environment means you’ll be working alongside engineering, product design, music industry, marketing, and creative rock stars who can help you accelerate your career, stretch your skills, and bring new ideas to market.

This role will sit on a local product design team consisting of UX designers and a front-end engineer but will collaborate closely with the central Design & Creative Operations team (which is embedded in the larger Design team at Amazon Music. This team is responsible for establishing the end-to-end workflow and standard operating procedures (SOPs) for creative collaboration with all engineering, product, and marketing partner teams. We set the standard for the process, earning trust with all partners, biasing for action when working within tight parameters, and using sound judgment to make decisions in areas of ambiguity or uncharted territories. The team plays a key role in high-level reporting, defining and tracking key performance metrics, and maintaining comprehensive documentation on our operational processes and best practices.

BASIC QUALIFICATIONS

- 4+ years of program or project management experience
- 4+ years of working cross functionally with tech and non-tech teams experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- 4+ years of driving end to end delivery, and communicating results to senior leadership experience
- 4+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Knowledge of and experience with human-centered design processes and project management methodologies.
- Experience in process improvement and team enablement initiatives
- Familiarity with user research methodologies and experiment design
- Financial acumen and budget management capabilities (experience managing budgets and vendors)

Our inclusive culture empowers Amazonians to deliver the best results for our customers.