239 Ux Research jobs in Bengaluru

The Opportunity

As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager

What You'll Contribute

• Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.
• Build and manage relationships with research participants, internal user communities, and external recruitment partners.
• Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).
• Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.
• Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.
• Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.
• Track and organize research insights using tools like Dovetail or Airtable.
• Improve and maintain our internal documentation and knowledge bases on research best practices.
• Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).

What We're Seeking

• 3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.
• Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.
• Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.
• Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.
• Excellent written and verbal communication skills in English.
• Ability to work with US-based, Europe-based, and India-based teams across time zones.
• Prior experience supporting research for highly technical audiences (e.g., data professionals, analysts, engineers).
• Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).
• Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.
• Passion for elevating research operations as a strategic function within UX teams.
• Working knowledge of Confluence and Jira for knowledge management and tracking.
• Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.
• Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

The Opportunity

As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager

What You'll Contribute

• Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.
• Build and manage relationships with research participants, internal user communities, and external recruitment partners.
• Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).
• Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.
• Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.
• Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.
• Track and organize research insights using tools like Dovetail or Airtable.
• Improve and maintain our internal documentation and knowledge bases on research best practices.
• Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).

What We're Seeking

• 3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.
• Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.
• Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.
• Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.
• Excellent written and verbal communication skills in English.
• Ability to work with US-based, Europe-based, and India-based teams across time zones.
• Prior experience supporting research for highly technical audiences (e.g., data professionals, analysts, engineers).
• Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).
• Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.
• Passion for elevating research operations as a strategic function within UX teams.
• Working knowledge of Confluence and Jira for knowledge management and tracking.
• Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.
• Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

The Opportunity

As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager

What You'll Contribute

• Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.
• Build and manage relationships with research participants, internal user communities, and external recruitment partners.
• Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).
• Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.
• Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.
• Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.
• Track and organize research insights using tools like Dovetail or Airtable.
• Improve and maintain our internal documentation and knowledge bases on research best practices.
• Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).

What We're Seeking

• 3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.
• Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.
• Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.
• Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.
• Excellent written and verbal communication skills in English.
• Ability to work with US-based, Europe-based, and India-based teams across time zones.
• Prior experience supporting research for highly technical audiences (e.g., data professionals, analysts, engineers).
• Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).
• Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.
• Passion for elevating research operations as a strategic function within UX teams.
• Working knowledge of Confluence and Jira for knowledge management and tracking.
• Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.
• Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

The Opportunity

As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager

What You'll Contribute

• Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.
• Build and manage relationships with research participants, internal user communities, and external recruitment partners.
• Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).
• Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.
• Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.
• Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.
• Track and organize research insights using tools like Dovetail or Airtable.
• Improve and maintain our internal documentation and knowledge bases on research best practices.
• Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).

What We're Seeking

• 3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.
• Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.
• Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.
• Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.
• Excellent written and verbal communication skills in English.
• Ability to work with US-based, Europe-based, and India-based teams across time zones.
• Prior experience supporting research for highly technical audiences (e.G., data professionals, analysts, engineers).
• Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).
• Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.
• Passion for elevating research operations as a strategic function within UX teams.
• Working knowledge of Confluence and Jira for knowledge management and tracking.
• Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.
• Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

The Opportunity

As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager

What You'll Contribute

• Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.
• Build and manage relationships with research participants, internal user communities, and external recruitment partners.
• Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).
• Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.
• Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.
• Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.
• Track and organize research insights using tools like Dovetail or Airtable.
• Improve and maintain our internal documentation and knowledge bases on research best practices.
• Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).

What We're Seeking

• 3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.
• Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.
• Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.
• Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.
• Excellent written and verbal communication skills in English.
• Ability to work with US-based, Europe-based, and India-based teams across time zones.
• Prior experience supporting research for highly technical audiences (e.G., data professionals, analysts, engineers).
• Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).
• Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.
• Passion for elevating research operations as a strategic function within UX teams.
• Working knowledge of Confluence and Jira for knowledge management and tracking.
• Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.
• Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

• Must Have Skill & Industry Experience : UX Design & Research Strategist in Capital Market Industry
• Relevant Years of Experience Required: 8 to 12 years
• Work Location: Bengaluru
• Work Model: Work From Office (All Five Days of the Week)
• Work Timing: UK Shift Time - 1:00 pm to 10:00 pm

About The Role
User Research & Insight:
Plan, conduct, and synthesize user research (e.g., usability testing, contextual inquiry, surveys) to deeply understand user needs, behaviours, and pain points. Translate research findings into actionable insights that inform user flows, interaction design, and overall experience strategy for complex, data-rich applications. Document research methodologies and findings in clear, concise reports and presentations.

Enterprise UX Design
Lead the creation of user-centered designs for enterprise-scale applications, both established and greenfield projects. Tackle complex data visualization challenges and simplify intricate workflows to create intuitive and efficient user experiences. Ensure designs align with business goals, technical constraints, and accessibility standards. Focus on designing for scalability, maintainability, and security within the enterprise environment.

Design Execution & Validation
Develop a range of design deliverables, including user flows, wireframes (low-fidelity and high fidelity), and production-ready UI designs. Use design tools (Figma, etc.) to create and adhere to a comprehensive design system, ensuring consistency and efficiency across all applications. Validate design solutions through user testing and iterate based on feedback.

Communication & Collaboration
Effectively communicate design rationale and advocate for user centered design principles to diverse audiences, including product managers, engineers, senior stakeholders, and other designers. Present design work in a clear, compelling, and persuasive manner. Actively participate in cross-functional collaboration, such as design reviews and accessibility audits, and contribute to a positive and productive team environment.

Self-Starter & Initiative
Demonstrate a proactive and independent approach to work, taking ownership of design projects and driving them to completion. Collaborate effectively with product managers, engineers, users, senior stakeholders, and other designers, proactively seeking input and feedback. Anticipate potential design challenges and develop creative solutions.

Qualifications And Experience Required

• Fulltime Bachelor's or Master's degree in design (e.g., UX Design, Interaction Design, Graphic Design, Human-Computer Interaction) or a related field. Fulltime
• Minimum of 7+ years of industry experience in digital product design, with a focus on UX design for enterprise applications. Proven ability to design complex data visualizations and simplify intricate workflows.
• Demonstrated experience in designing data-intense, enterprise-scale applications (both established and greenfield). Understanding of enterprise software development lifecycle.
• Expertise in using enterprise design systems and industry-standard design and user research tools (Figma, Balsamiq, Qualtrics)

Preferred Qualifications
Front-End Technology Familiarity:
Strong familiarity with UI front-end technologies (e.g., HTML, CSS, Angular, React) to effectively collaborate with engineers when exploring design feasibility and implementation. Understanding of component-based design principles and front-end development workflows.