141 Ux Researcher jobs in Bengaluru

UX Researcher

Bangalore, Karnataka Nutanix

Posted 5 days ago

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Job Description

**Hungry, Humble, Honest, with Heart.**
**The Opportunity**
Able to work effectively in a fast-moving environment, juggle multiple projects,
and prioritize work.
Stay current on research trends and tools.
Strong presentation and communication skills.
Able to explain the rationale for research decisions within a larger context.
Able to organize projects and findings.
Regularly communicates project status.
Understand the mission and goals of design
**About the Team**
"Design" and "Customer delight" are embedded in every step of our product cycle.
Nutanix has a design first philosophy that brings consumer grade design and web scale
engineering together to create an amazing user experience which has only been seen in
the consumer world with the likes of Apple and Tesla. Visit our careers page to know
more about life at Nutanix.
**Your Role**
Lead research projects by collaborating with a broad team of designers, product
managers, UI developers, backend engineers, and other leaders to identify
opportunities that will benefit from your research offerings.
Communicate and demonstrate the value of user research and track the impacts
it has on our products.
Define research protocols and plans for our portfolio of products as a part of a
multidisciplinary team.
Work with UX designers, engineering teams, and product managers to ensure
research findings are fully leveraged in the product design and development life
cycle.
Design and execute a wide range of both qualitative and quantitative research
methods to provide the best fit for a variety of project types and phases.
Play a central role in building a new multi-faceted research program and culture.
Build the research strategy for one or more of our flagship products.
Serve as the champion of our users' needs.
**What You Will Bring**
Minimum Requirements:
7-10+ years of user research experience for web and/or cloud products with
bachelor's degree in design, HCI, applicable behavioral science, or related field.
(or 5-7+ years with a Master's degree; or a PhD with 3-5+ years experience; or
equivalent total experience).
Proficient in a variety of user research techniques and reports.
A solid track record of creating user journeys, conducting on-prem contextual
inquiries, and developing data-driven cloud analytics.
Passion for user advocacy, telling customer stories, and simplifying complex
problems.
Ability to understand not only the research domain, but also our products to a
level of detail that enables you to help engineering, product management, and
design to prioritize actions resulting from user research alongside new features,
technical debt, and product strategy.
Strong working knowledge of the latest research tools.
Strong written and verbal communication skills with ability to communicate
effectively and concisely to project stakeholders as well as company leadership.
Experience working across multiple phases of design (conceptual mockups,
information architecture, interaction design, visual design, prototyping, etc.).
Must be able to articulate business impact of successful research projects.
B2B experience required. Domain experience in cloud computing etc. a major
plus.
Preferred Qualifications:
Strong quantitative and data analysis skills
Strong interest in data visualization and enterprise software
Working knowledge of accessibility guidelines and best practices
Experience building and testing with prototypes
**Work Arrangement**
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.
We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting
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UX Researcher

Bengaluru, Karnataka ₹900000 - ₹1200000 Y Lemon Yellow

Posted 1 day ago

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Job Description

If you are searching for growth, let your search end at Lemon Yellow LLP.

Fan of Sherlock? Or detective novels? Do your friends call you a stalker for your exceptional research skills? Well, we are in need of just one such person.

We are looking for a UX Researcher, whose observation & analytical skills can change the outlook of a product to suit users' needs.

Research Understanding

  • Know research in and out – conduct & evaluate primary, secondary, qualitative, and quantitative research, especially for apps and websites.
  • Insightful conduct of research methodologies such as user interviews, usability tests, and qualitative and quantitative domain research focused on digital products.
  • The aptitude to research and understand the demography, market, and competition within the mobile and web space.
  • Find and make use of the best tools to document progress.
  • Figma should be one of your best friends.

Social skills

  • Before everything, be a people's person.
  • Communicate clearly with stakeholders, team members, and users to foster positive collaboration.
  • Understand the end goal. Articulate complex ideas persuasively when researching.

Qualifications

  • Specialization in UX research or related background.
  • Industry experience in planning and conducting user interviews, usability testing, competition analysis, UX audits, or persona creation.
  • Minimum 3 years of full-time experience.

What are we offering?

Experience

A chance for you to work with us on some of the best and up-and-coming products and services. Variety is the spice of Lemon Yellow's portfolio - so you'll get to test your content skills across industries.

Exposure

An opportunity to be the voice of the agency. Your observations, strategies, and content will determine and portray who Lemon Yellow is across channels. Your creativity is what will be seen as our creativity.

Empathy

We have a carefully curated culture that promotes 2 things: fun & fulfilment. Your welfare - personal, professional, mental, and physical - becomes our responsibility. From Fitness Thursdays to Learning Saturdays, we try to make you laugh & learn.

Who are we?

Lemon Yellow LLP is a user-centred UI/UX design agency, based out of Thane, Maharashtra. With international operations, an experienced mentorship, and a passionate team - our aim is to design digital happiness. If you also believe in writing content that will make the lives of users all around easier, this is the right place for you.

How do you reach us?

Well, after you send in your application, it takes us 2-3 weeks to review it. Sometimes, not often, we might delay just a bit beyond that. This happens when our mailbox is flooded with applications.

Don't worry, we won't leave you hanging, you'll hear from us soon. Till then, feel free to check out our Hope you enjoy getting to know us

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UX Researcher

Bengaluru, Karnataka ₹1500000 - ₹2500000 Y Greenway Health

Posted 1 day ago

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Job Summary
We are looking for a UX Researcher who is passionate about understanding user needs, behaviors, and motivations. You will work closely with UX Designers, Instructional Designers, Product and other stakeholders to plan and conduct user research, analyze data, and communicate insights and recommendations. You will help us create products and services that are user-friendly, effective, and delightful.

Essential Duties & Responsibilities

  • Utilize organizational and interpersonal skills to recruit participants for research projects and usability studies
  • Plan, lead, and conduct a wide variety of research (e.g. moderated/unmoderated usability tests, interviews, focus groups, surveys, prototype tests, A/B tests, card sorting, SED testing etc.)
  • Write user scripts and protocols for testing and confirm with senior colleagues
  • Lead journey mapping sessions with Product and other departments
  • Work closely with UX Designers and Instructional Designers to set up tests
  • Visit clients virtually to overserve and perform user testing
  • Work closely with UI Designers to setup usability tests
  • Work with stakeholders to identify research needs
  • Utilize research processes and tools to perform job duties
  • Perform validation usability testing to determine whether new features and enhancements have met business and usability objectives as well as participant needs
  • Conduct analysis of research findings and translate into actionable, prioritized recommendations and communicate insights to team members and stakeholders

Qualifications
Education

  • Bachelor/Associate degree or certification in Human-Computer Interaction, Human Factors, Psychology, Sociology, Usability or related experience

Experience

  • 3+ years of user experience research or related
  • Experience with Healthcare is preferred but not mandatory
  • Experience with Agile development is preferred but not mandatory

Skills/Knowledge

  • A good listener and skilled note taker. Ability to quickly understand and be empathetic of the participants. Knows how to ask open-ended questions that encourage unbiased feedback, and a demonstrated ability to write usability questions.
  • Demonstrated ability to share data driven recommendations and present engaging and valuable feedback.
  • Experience with a (or similar testing platform software)
  • Excellent communication, interpersonal, time management, and personal organization skills.
  • Strong knowledge and skills in user research methods, tools, and techniques.
  • Ability to plan and execute user research projects independently and collaboratively.
  • Ability to affectively analyze and interpret user data and present actionable insights and recommendations.
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UX Researcher

Bengaluru, Karnataka ₹104000 - ₹130878 Y Lucio

Posted 1 day ago

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Job Description

Job Title:

UX Researcher

Mode:

WFO in Bangalore

Working hours:

10 am to 7 pm

Days:

5 days/week

About Lucio:

Lucio is an AI legal-tech company transforming the delivery of legal services in India. It uses Generative AI to assist lawyers with legal analysis, document review, due diligence, risk identification, judgements comparisons and more. 

Position Overview:

We're looking for a UX Researcher who can uncover deep user insights through both qualitative and quantitative methods. You should understand what makes digital experiences simple, usable, and intuitive. You should know how to translate research into practical, design-forward recommendations.

An eye for good UI is essential, as strong UX research should inform clear, user-friendly interfaces.

Key Responsibilities:

  • Conduct user research through interviews, surveys, usability testing, and data analysis
  • Build and maintain user personas and journey maps
  • Translate research findings into actionable insights for design and product teams
  • Collaborate with product, design, and engineering to shape user-first solutions
  • Evaluate UI/UX effectiveness and suggest improvements backed by research
  • Organize and document findings clearly using tools like Notion and Figma
  • Stay updated on UX best practices and continuously refine research methods
  • Synthesize complex data into concise, usable formats for decision-making

Requirements:

  • 1+ year of experience in UX research or a related field, with hands-on work across qualitative and quantitative methods
  • Strong grasp of usability principles, user behavior, and user-centered design thinking
  • Ability to translate research into actionable insights and collaborate effectively with product, design, and engineering teams
  • Comfortable using tools like Figma, Notion, and Google Suite for documentation and synthesis
  • Excellent communication skills with a structured, detail-oriented approach
  • Bonus: Experience in fast-paced or product-led environments

To apply:

Submit this form -

 

(Looking for IIT Bombay IDC Graduates)

Pay & Benefits:

  • Competitive salary based on experience.
  • Unlimited leaves (including sick leaves, period leaves, and more).
  • Inclusive, diverse, and innovation-first work culture.
  • A high-autonomy, zero-politics environment that values growth and ownership.

Selection Process:

  • Portfolio Shortlist (if you have worked on SaaS web based products based on AI or tech, you'll likely clear this stage)
  • Intro Call (HR)
  • Assignment to know your Design Thinking
  • Interview & Assignment Discussion (w/ Design Head)
  • Culture Fit Interview (Founder)
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UX Researcher

Bengaluru, Karnataka ₹1200000 - ₹3600000 Y Glance

Posted 1 day ago

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Job Description

Glance AI is an AI commerce platform shaping the next wave of e-commerce with inspiration-led shopping, less about searching for what you want and more about discovering who you could be. Operating in 140 countries, Glance AI transforms every screen into a stage for instant, personal, and joyful discovery, where inspiration becomes something you can explore, feel, and shop in the moment.

Its proprietary models, seamlessly integrated with Google's most advanced AI platforms Gemini and Imagen on Vertex AI, deliver hyper-realistic, deeply personal shopping experiences across fashion, beauty, travel, accessories, home décor, pets, and more. With an open architecture designed for effortless adoption across hardware and software ecosystems, Glance AI is building a platform that can become a staple in everyday consumer technology.

Glance AI partners with the world's leading smartphone makers, connected TV manufacturers, telecom providers and global brands, meeting people where they are: on mobile, smart TVs and brand websites. Part of the InMobi Group, a global technology and advertising leader reaching over 2 billion devices and serving more than 30,000 enterprise brands worldwide, Glance AI is backed by Google, Jio Platforms and Mithril Capital.

Glance - An InMobi Group Company

Founded in 2019, Glance is a consumer technology company that operates disruptive digital platforms including Glance, Roposo, and Nostra. Glance's 'smart lock screen' inspires consumers to make the most of every moment by surfacing relevant experiences without the need for searching and downloading apps. Glance Lock Screen is currently available on over 400 million smartphones worldwide. Roposo is a LIVE platform that is revolutionizing live experiences, through a unique, immersive, creator-led approach. Nostra is the largest gaming platform in India and Southeast Asia, offering gamers engaging ways to discover, play, watch, learn and compete.

Headquartered in Singapore, Glance is an unconsolidated subsidiary of InMobi Group and is funded by Jio Platforms, Google, and Mithril Capital. For more information visit , , and

What should you know about joining Glance?

At Glance, we walk the talk – free yourself, dream big, and chase your passion On joining, you'll have opportunities to make an immediate impact on mission-critical projects, as you work with highly capable and ambitious peer groups. Be rewarded for your autonomy even as you collaborate. Ideate, innovate, and inspire by leveraging bleeding-edge tech to disrupt consumer experiences. While you work, we'll take care of nourishing your body, mind, and soul. This includes daily meals, gym, trainings, tech tools, and regular unwind sessions. Also, feel free to bring your kids – even the furry ones – to the office

The role of a UX Researcher at InMobi is to create and clarify strategy, conceptualize UX ecosystems in ways that mitigate complexity, and inspire teams to push the boundaries of what's possible. It is essential that one possesses a clear vision of the future of user experience and has the unwavering focus and courage to pursue forward-thinking design.

The Telco Cloud Services team in InMobi is made up of multi-disciplinary members (UX Designers, Researchers, Content Strategists, Program Managers, and Engineers). User experience is at the forefront of how we create intuitive, innovative, and beautiful products that

people love. We strive to learn and understand our users' needs, behaviours, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products' unique capabilities and personalities.

In this role, you'll take the time to understand not just the execution side of UX, but also the business aspects of the products we build. You'll collaborate with leaders of other UX, Engineering, and Product Management teams to create innovative experiences across all of InMobi's ITC products, leveraging your passion for brand, craft, and design quality.

Our goal is to provide excellent Help and Support experiences for all InMobi ITC products, by enabling users to find the best solution for them as quickly as possible. As a user experience researcher at InMobi, you will partner with product design, support, growth, and engineering to help answer the questions that will shape their long-term vision and strategy. To do this, you'll conduct research to discover and define the problems their users are encountering, prioritize them, and hand-off to the cross-functional teams to solve.

Roles & Responsibilities:

  • Design and conduct studies across key products and product areas, utilizing methods such as ethnographic/field research, surveys, concept testing, usability testing, and any other methods you find impactful.
  • Lead end-to-end research projects that help teams to understand InMobi customers and uncover actionable insights.
  • Source appropriate participants the research panel and outside.
  • Work with cross-functional teams on product direction based on research findings. Able to follow up with partners about implementation to understand how findings are being used.
  • Partner with data analysts to provide qualitative context for their quantitative insights.
  • Synthesize and communicate insights and recommendations across the company.
  • Help others at InMobi to conduct their own research and make customer-centric decisions

Must have skills:

  • 5+ years of experience as a user experience researcher.
  • Experience designing and conducting studies across key product areas, utilizing methods such as ethnographic/field research, surveys, concept testing, usability testing, and any other methods you find impactful.
  • A clear history of developing and delivering high-quality research and insights.
  • Ability to clearly, concisely, and persuasively communicate findings: verbally and in writing.

Nice to have:

  • A diverse portfolio of projects demonstrating how you've tackled complex problem areas.
  • Prior experience having worked with product organizations.
  • Prior experience of having worked with consumers/users in North America

Behavioral strengths:

  • Excellent verbal and written communication skills.
  • Ability to work with cross-functional stakeholders.
  • Ability to work in a scale-up environment through ambiguity.
  • Curiosity and a desire to learn more.
  • Low ego and the ability to take feedback positively.
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UX Researcher

Bengaluru, Karnataka ₹600000 - ₹1800000 Y Remit2Any

Posted 1 day ago

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At Remit2Any, we help NRIs send love home, making cross-border transfers simple, fast, and fee-free. Every design decision we make is guided by empathy, trust, and cultural understanding. We're now looking for a UX Researcher to uncover insights that shape intuitive, human-centered experiences for our global NRI community.

Role Overview

As a UX Researcher, you'll be the voice of our diaspora users, diving deep into their financial journeys, cultural contexts, and emotional needs. You'll conduct research that informs both product strategy and design decisions, ensuring our platform feels seamless, trustworthy, and relevant to NRIs worldwide.

Your work will help us answer questions like:

  • How do NRIs decide when and how to send money home?
  • What emotional and cultural factors drive their financial choices?
  • How do trust, family responsibilities, and convenience shape their adoption of fintech platforms?

…while uncovering many more insights that guide our product, design, and stakeholder decisions.

Key Responsibilities

User Research:
Plan and conduct research using qualitative and quantitative methods (interviews, usability testing, surveys, diary studies, analytics).

Behavior Mapping:
Build personas, journey maps, and frameworks that capture diaspora-specific remittance behaviors.

Insight Translation:
Convert findings into actionable insights for product, design, and stakeholder teams to guide roadmaps and user experiences.

Cultural Analysis:
Pinpoint cultural nuances, trust factors, and emotional triggers that impact adoption and loyalty.

Cross-Team Collaboration:
Work closely with product managers, designers, engineers, and other stakeholders to integrate user insights into product features and design flows.

Effective Communication:
Present findings effectively through reports, storytelling, and stakeholder workshops.

What We're Looking For

Relevant Experience:
2-3 years of experience in UX research or related fields.

Research Expertise:
Strong foundation in qualitative and quantitative research methods.

Global Exposure:
Experience with global or multicultural audiences; fintech or financial services exposure is a plus.

Clear Storytelling:
Excellent communication and storytelling skills, especially in influencing stakeholders.

Tool Proficiency:
Proficiency with tools like Figma, Google Analytics, Clarity and Miro (or similar research and collaboration tools).

Educational Foundation:
Background in Human-Computer Interaction, UX/UI Design, Product/Interaction Design, or related fields. A foundation in behavioral sciences (e.g., psychology, cognitive science) is a plus.

Why Join Us

  • Shape the way millions of NRIs support their families across borders.
  • Work on a product that blends fintech innovation with cultural empathy.
  • Be part of a collaborative, fast-growing team working across design, product, and stakeholders to build global-first solutions.
  • Flexible work environment with room for ownership and growth.
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UX Researcher

Bengaluru, Karnataka Greenway Health

Posted today

Job Viewed

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Job Description

Job Summary

We are looking for a UX Researcher who is passionate about understanding user needs, behaviors, and motivations. You will work closely with UX Designers, Instructional Designers, Product and other stakeholders to plan and conduct user research, analyze data, and communicate insights and recommendations. You will help us create products and services that are user-friendly, effective, and delightful.

Essential Duties & Responsibilities

·    Utilize organizational and interpersonal skills to recruit participants for research projects and usability studies

·    Plan, lead, and conduct a wide variety of research (e.g. moderated/unmoderated usability tests, interviews, focus groups, surveys, prototype tests, A/B tests, card sorting, SED testing etc.)

·    Write user scripts and protocols for testing and confirm with senior colleagues

·    Lead journey mapping sessions with Product and other departments

·    Work closely with UX Designers and Instructional Designers to set up tests

·    Visit clients virtually to overserve and perform user testing

·    Work closely with UI Designers to setup usability tests

·    Work with stakeholders to identify research needs

·    Utilize research processes and tools to perform job duties

·    Perform validation usability testing to determine whether new features and enhancements have met business and usability objectives as well as participant needs

·    Conduct analysis of research findings and translate into actionable, prioritized recommendations and communicate insights to team members and stakeholders

Qualifications Education

·    Bachelor/Associate degree or certification in Human-Computer Interaction, Human Factors, Psychology, Sociology, Usability or related experience

Experience

·    3+ years of user experience research or related

·    Experience with Healthcare is preferred but not mandatory

·    Experience with Agile development is preferred but not mandatory

Skills/Knowledge

·    A good listener and skilled note taker.  Ability to quickly understand and be empathetic of the participants. Knows how to ask open-ended questions that encourage unbiased feedback, and a demonstrated ability to write usability questions.

·    Demonstrated ability to share data driven recommendations and present engaging and valuable feedback.

·    Experience with Usertesting.com a (or similar testing platform software)

·    Excellent communication, interpersonal, time management, and personal organization skills.

·    Strong knowledge and skills in user research methods, tools, and techniques.

·    Ability to plan and execute user research projects independently and collaboratively.

·    Ability to affectively analyze and interpret user data and present actionable insights and recommendations.

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UX Researcher

Bengaluru, Karnataka Nutanix

Posted today

Job Viewed

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Job Description

The Opportunity

Able to work effectively in a fast-moving environment, juggle multiple projects,

and prioritize work.

Stay current on research trends and tools.

Strong presentation and communication skills.

Able to explain the rationale for research decisions within a larger context.

Able to organize projects and findings.

Regularly communicates project status.

Understand the mission and goals of design

About the Team

"Design" and "Customer delight" are embedded in every step of our product cycle.

Nutanix has a design first philosophy that brings consumer grade design and web scale

engineering together to create an amazing user experience which has only been seen in

the consumer world with the likes of Apple and Tesla. Visit our careers page to know

more about life at Nutanix.

Your Role

Lead research projects by collaborating with a broad team of designers, product

managers, UI developers, backend engineers, and other leaders to identify

opportunities that will benefit from your research offerings.

Communicate and demonstrate the value of user research and track the impacts

it has on our products.

Define research protocols and plans for our portfolio of products as a part of a

multidisciplinary team.

Work with UX designers, engineering teams, and product managers to ensure

research findings are fully leveraged in the product design and development life

cycle.

Design and execute a wide range of both qualitative and quantitative research

methods to provide the best fit for a variety of project types and phases.

Play a central role in building a new multi-faceted research program and culture.

Build the research strategy for one or more of our flagship products.

Serve as the champion of our users’ needs.

What You Will Bring

Minimum Requirements:

7-10+ years of user research experience for web and/or cloud products with

bachelor’s degree in design, HCI, applicable behavioral science, or related field.

(or 5-7+ years with a Master’s degree; or a PhD with 3-5+ years experience; or

equivalent total experience).

Proficient in a variety of user research techniques and reports.

A solid track record of creating user journeys, conducting on-prem contextual

inquiries, and developing data-driven cloud analytics.

Passion for user advocacy, telling customer stories, and simplifying complex

problems.

Ability to understand not only the research domain, but also our products to a

level of detail that enables you to help engineering, product management, and

design to prioritize actions resulting from user research alongside new features,

technical debt, and product strategy.

Strong working knowledge of the latest research tools.

Strong written and verbal communication skills with ability to communicate

effectively and concisely to project stakeholders as well as company leadership.

Experience working across multiple phases of design (conceptual mockups,

information architecture, interaction design, visual design, prototyping, .

Must be able to articulate business impact of successful research projects.

B2B experience required. Domain experience in cloud computing etc. a major

plus.

Preferred Qualifications:

Strong quantitative and data analysis skills

Strong interest in data visualization and enterprise software

Working knowledge of accessibility guidelines and best practices

Experience building and testing with prototypes

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.

--

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Lead UX Researcher

Bangalore, Karnataka IBM

Posted 2 days ago

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Job Description

**Introduction**
IBM has a rich history of design that extends into our IBM Z business. At IBM Z, our systems power the world's most important industries, and our clients are the architects of the future. Transforming our business to deliver on that future is at the heart of our Design mission.
Join us as we continue innovating across enterprise Z products to provide our clients with solutions that power their mission. We're looking for a well-rounded Researcher to join the z team. In this role, you will be responsible for shaping user experience and design strategy to create the best experience for automating and simplifying z applications.
You'll work directly with a cross-functional team to tackle complex business challenges alongside other creators and strategists. You have a passion to learn more about our technology stack to improve the client experience. You are a systematic thinker, able to see the big picture but also enjoy diving deep into important details.
**Your role and responsibilities**
We are looking for a bright and energetic person to join our IBM Z Design team.
Did you know you interact with an IBM Z system every day? IBM Z processes most credit card transactions around the world. As part of the key team member, you'll have a direct impact on the offerings we bring to market through uncovering key customer insights, understanding their pain points, and validating experiences we design.
As an IBM Z Design Researcher, you will contribute to the design deliverables on your product, either as an individual contributor or part of a team, under the direction of an Advisory Designer or Design Lead. You will collaborate with cross-discipline teammates to define optimal user experiences and own the creation of low and high-fidelity design artifacts. You have good presentation and storytelling skills and can present work in an engaging, compelling way. You have a passion for technology and the capacity to learn and understand complex technical details.
With an established foundation and technical understanding of the product you'll work on, your focus will turn to strengthening your craft skills, deepening your domain knowledge, and growing your eminence inside IBM. You will actively contribute to our design community's health, culture, and success through your participation and involvement in community-focused initiatives. Finally, your responsibilities will grow over time to provide you with opportunities to acquire new skills and assume greater degrees of ownership over design outcomes.
Key/Strategic Responsibilities:
· Conduct thorough user research and translate insights into actionable design solutions.
· Collaborate closely with product managers and engineers to define and implement innovative solutions for the product direction, visuals, and experience.
· Create wireframes, prototypes, and high-fidelity designs that effectively communicate interaction and design ideas.
· Lead design reviews and feedback sessions to iterate on designs and improve usability.
· Advocate for the user throughout the design process, ensuring their needs are met and their experience is optimized.
· Gain clarity on your overall product strategy and how your product fits within it.
· Develop a deeper understanding of your portfolio / ecosystem and the relationships between its products.
· Deepen your technical knowledge of your primary product.
· Develop a basic knowledge of the platform on which your product runs.
· Acquire knowledge in and understand how to apply User Experience and Research Metrics.
**Required technical and professional expertise**
13 + years professional experience
· Independently lead research sessions and planning.
· Challenge, reframe and refocus research requests.
· Assist in the recruitment of sponsor users.
· Plan and execute research activities.
· Establish new relationships with customers and users.
· Conduct analysis and synthesis of research activities; tailor playbacks for different audiences.
· Actively develop and maintain personas and archetypes.
· Help designers shape scenarios and user flows through insights of generative research.
· Translate business requirements into research goals, and conduct research using qualitative and quantitative methods to develop actionable insights that drive both strategic and tactical decision-making.
· Communicate findings as actionable artifacts such as user personas, empathy maps, scenarios and journeys, mental models, market analysis, and much more.
**Preferred technical and professional experience**
· Expertise in design thinking/human-centered design
· In-depth knowledge and experience within a relevant design discipline (User Research, User-Experience Design, Visual Design, Interaction Design)
· Research experience with ability to scope research, lead fieldwork, conduct interviews, perform desktop research, lead synthesis and communicate findings
· Ability to facilitate design thinking workshops with diverse product and functional teams
· Strong interest in complex, technical systems
· Strong written and verbal communication skills (i.e. storytelling and documentation)
· Experience using agile principles towards the delivery of product
· Develop mid-level literacy in AI
· Proficiency with design research tools such as Figma, Mural, Airtable, Keynote, research survey tools, and other design software tools.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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