95,742 Jobs in Uttar Pradesh

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. * As a Middleware Testing Practitioner, you will design, build, test and deploy effective testing solutions which reduce the amount of manual effort in the testing process. * You are responsible for applying automated tools to support the testing of applications across all phases of the Software Development Life Cycle (SDLC) * You need to support the test team by recommending tools and processes to automate other test activities, such as test management, reporting, test data generation and defect management

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together**
Optum AI are looking for a Principal of AI/ML Engineering to work in collaboration with our team of talented engineers and scientists in developing cutting-edge AI/ML solutions for various healthcare domains and applications leading our India team. You will be responsible for setting the vision, strategy, and roadmap for our AI/ML initiatives, as well as overseeing the design, development, and deployment of AI/ML models and systems. You will also collaborate with other senior leaders, stakeholders, and customers to ensure alignment and integration of AI/ML capabilities across the organization.
**Primary Responsibilities:**
+ Develop and implement AI and machine learning strategies for several healthcare domains
+ Hands on Experience in AI and drive the development of innovative AI and machine learning solutions
+ Collaborate with cross-functional teams to identify and prioritize AI and machine learning initiatives
+ Manage the development and deployment of AI and machine learning solutions
+ Stay up-to-date with the latest AI and machine learning technologies and trends
+ Develop and maintain strong relationships with stakeholders, customers, and partners internally and externally
+ Represent Optum AI work and teams across Optum global leadership
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ A master's degree in computer science, engineering, mathematics, statistics, or a related discipline12+ years of experience in Software Engineering, Data Science, or Analytics with at least 8 years of
+ experience in AI/ML engineering or related fields
+ Experience with cloud platforms and services, such as AWS, Azure, GCP, etc.
+ Experience with DevOps and CI/CD tools and practices, such as Git, Jenkins, Docker, Kubernetes, etc.
+ Experience with AI/ML frameworks and tools, such as MLFlow, TensorFlow, PyTorch, Keras, Scikit-learn, etc.
+ Demonstrated experience in leading and managing AI/ML teams and projects, from ideation to delivery and evaluation
+ Expertise in various AI/ML techniques, such as deep learning, natural language processing, computer vision, recommender systems, reinforcement learning, large language models, etc.
+ Proficiency in Python, R, or other programming languages for data analysis and AI/ML development
+ Proven excellent communication, presentation, and interpersonal skills, with the ability to explain complex AI/ML concepts and results to technical and non-technical audiences
+ Solid analytical, problem-solving, and decision-making skills, with the ability to balance innovation and pragmatism
+ A passion for learning and staying updated with the latest AI/ML trends and research
**Preferred Qualifications:**
+ PhD in computer science, engineering, mathematics, statistics, or a related discipline
+ Experience in working with cross-functional and distributed teams in a global and diverse environment
+ Experience in mentoring, coaching, and developing AI/ML talent
+ Experience in establishing and enforcing AI/ML best practices, standards, and ethics
+ A proven track record of delivering high-impact AI/ML solutions for real-world problems and use casesBackground in Healthcare (AI)
+ A portfolio of AI/ML publications, patents, or awards
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together**
Optum AI are looking for a Principal of AI/ML Engineering to work in collaboration with our team of talented engineers and scientists in developing cutting-edge AI/ML solutions for various healthcare domains and applications leading our India team. You will be responsible for setting the vision, strategy, and roadmap for our AI/ML initiatives, as well as overseeing the design, development, and deployment of AI/ML models and systems. You will also collaborate with other senior leaders, stakeholders, and customers to ensure alignment and integration of AI/ML capabilities across the organization.
**Primary Responsibilities:**
+ Develop and implement AI and machine learning strategies for several healthcare domains
+ Hands on Experience in AI and drive the development of innovative AI and machine learning solutions
+ Collaborate with cross-functional teams to identify and prioritize AI and machine learning initiatives
+ Manage the development and deployment of AI and machine learning solutions
+ Stay up-to-date with the latest AI and machine learning technologies and trends
+ Develop and maintain strong relationships with stakeholders, customers, and partners internally and externally
+ Represent Optum AI work and teams across Optum global leadership
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ A master's degree in computer science, engineering, mathematics, statistics, or a related discipline12+ years of experience in Software Engineering, Data Science, or Analytics with at least 8 years of
+ experience in AI/ML engineering or related fields
+ Experience with cloud platforms and services, such as AWS, Azure, GCP, etc.
+ Experience with DevOps and CI/CD tools and practices, such as Git, Jenkins, Docker, Kubernetes, etc.
+ Experience with AI/ML frameworks and tools, such as MLFlow, TensorFlow, PyTorch, Keras, Scikit-learn, etc.
+ Demonstrated experience in leading and managing AI/ML teams and projects, from ideation to delivery and evaluation
+ Expertise in various AI/ML techniques, such as deep learning, natural language processing, computer vision, recommender systems, reinforcement learning, large language models, etc.
+ Proficiency in Python, R, or other programming languages for data analysis and AI/ML development
+ Proven excellent communication, presentation, and interpersonal skills, with the ability to explain complex AI/ML concepts and results to technical and non-technical audiences
+ Solid analytical, problem-solving, and decision-making skills, with the ability to balance innovation and pragmatism
+ A passion for learning and staying updated with the latest AI/ML trends and research
**Preferred Qualifications:**
+ PhD in computer science, engineering, mathematics, statistics, or a related discipline
+ Experience in working with cross-functional and distributed teams in a global and diverse environment
+ Experience in mentoring, coaching, and developing AI/ML talent
+ Experience in establishing and enforcing AI/ML best practices, standards, and ethics
+ A proven track record of delivering high-impact AI/ML solutions for real-world problems and use casesBackground in Healthcare (AI)
+ A portfolio of AI/ML publications, patents, or awards
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

**About the Role:**
**Grade Level (for internal use):**
09
**The Team:**
The iLEVEL team is part of the Enterprise Solutions Division, comprising over 100 engineers across the USA, Europe, and India. Our team is passionate about technology and solving complex technical challenges, with a strong focus on quality and high performance. We value collaboration and innovation, working with cloud-native technologies and modern development practices to deliver high-quality solutions to our global customers.
**Responsibilities and Impact:**
+ Develop front and back-end components using .NET and React.
+ Participate in storyboarding, user flow mapping, and low-fidelity prototyping.
+ Apply design thinking in sprint planning and user-centric delivery.
+ Use GitHub Copilot, Cursor, or Claude to accelerate development.
+ Collaborate in Agile ceremonies and Vibe Coding sessions.
+ Experiment with LLM-based APIs and basic AI features.
**What We're Looking For:**
**Basic Required Qualifications:**
+ 3-5 years of experience in full stack development.
+ Exposure to agile methodologies, CI/CD, and Git workflows.
+ Hands-on experience with Copilot, Claude, or similar tools.
+ Eagerness to learn design thinking and user-centered development.
**Additional Preferred Qualifications:**
+ Curiosity and interest in AI, LLMs, and modern development practices.
+ Experience with cloud-native technologies, particularly AWS.
+ Familiarity with responsive front-end frameworks like React and Angular.
+ Understanding of microservices architecture and high-capacity data processing.
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)
**Job ID:**
**Posted On:**
**Location:** Noida, Uttar Pradesh, India

**About the Role:**
**Grade Level (for internal use):**
12
Job Description
**About the Role:**
**The Team:**
Platform Engineering is responsible for architect and implement centralized builds and environment provisioning through standardized infrastructure blueprints across Enterprise Solutions. Additionally, they provide operational support, assistance and guidance to teams within Enterprise Solutions for various DevOps and technology related items, such as, build pipelines, orchestration tools and technologies.
**Responsibilities and Impact:**
Partner with a global team of engineers to help design and build cloud based solutions to solve complex business issues. Leverage infrastructure as code to deploy AWS resources and components to meet ever changing business needs. This will require partnership with business and product resources to understand the requirements and help define and build solutions. Helping design and drive multi-cloud platforms and tooling as standard solutions for a large business segment to identify best cloud opportunities for products and teams.
**What We're Looking For:**
This role requires a minimum of 14 years of experience in working with infrastructure with significant focus on Cloud based technologies and IaC. Additionally, candidates should have extensive experience in designing and automating builds through configuration management tools such as Ansible within cloud platforms with a broad exposure to various services in AWS.
Platform Engineering
+ Automation of configuration management
+ Cloud-native architecture on AWS or Azure
+ Infrastructure as Code (IaC): Terraform or Ansible
+ CI/CD design GitHub Actions (preferable), GitLab CI, Azure DevOps with a strong understanding of security within CI/CD
+ Observability: Prometheus, Grafana, Splunk, Open Telemetry
+ Cost optimization and performance analysis
AI/ML Integration
+ Deploying machine learning models into production using MLOps
+ Automation of model retraining and monitoring (drift detection, alerting)
+ AI-driven anomaly detection, performance prediction, and capacity forecasting
+ Experience in AIOps practices
DevOps & Automation
+ Strong scripting in Python, Bash, PowerShell
+ Event-driven automation with tools like Prefect
+ Auto-scaling infrastructure based on AI-driven forecasting and Machine Learning
+ Secrets and configuration management: Secrets Manager, Azure Vault, CyberArk
+ Cloud Custodian experience
Security & Compliance
+ Deep understanding of cloud-native security best practices and implications
+ DevSecOps experience and driving security as a priority in design and build processes
+ Auditability and compliance support for ML pipelines
+ Experience in integrating security practices throughout the SDLC lifecycle (ex: scanning and policy enforcement)
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Middle Professional Tier II (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Noida, Uttar Pradesh, India

**About the Role:**
**Grade Level (for internal use):**
09
**Introduction**
S&P Global is seeking experienced Test Engineer who is passionate about delivering high-value, high-impact solutions to the world's most demanding, high-profile clients. This position is a hands-on test build /execution role. It is a highly technical position and will require strong knowledge of automation. We are looking for individuals that can work in an agile manner and are passionate about technology. Your main responsibilities will be translating software requirements into test cases, exploratory testing, and designing, analyzing, and executing automated tests for web, excel, and mobile based software solutions. is seeking experienced Test Engineer who is passionate about delivering high-value, high-impact solutions to the world's most demanding, high-profile clients. This position is a hands-on test build /execution role. It is a highly technical position and will require strong knowledge of automation. We are looking for individuals that can work in an agile manner and are passionate about technology. Your main responsibilities will be translating software requirements into test cases, exploratory testing, and designing, analyzing, and executing automated tests for web, excel, and mobile based software solutions.
**What you'll work on:**
+ Translating software requirements/stories into accurate and complete test scenarios, including identifying the detailed test data needs, with a commitment to deliver high quality releases
+ Partner with global team of developers to jointly build great products, efficiently and on time
+ Identify and categorize bugs into themes, trying to figure out the root cause
+ Conducting integration, stress, performance, scalability, and/or load testing
+ Collaborating with end-user, technology and operational functions of the business as part of a globally integrated delivery team
+ Removing roadblocks, escalating risks and working in a fast paced and highly-interactive environment
+ Being a member of the Scrum team, you will not only contribute to the technical architecture and implementation, but also to the team efficiency initiatives and culture.
**What we look for:**
5+ years of QA SDET, required with experience in utilization of AI tools to enhance testing efficiency and collaborate with global teams to build great products.
Additionally, candidates should have extensive experience in designing and automating builds within cloud platforms with a broad exposure to various services in AWS and/or Azure.
QA Engineering
+ Strong experience with automated testing frameworks.
+ Hands-on programming in C# or .NET and TypeScript.
+ Experience in API testing using Postman and Rest Assured.
+ Familiarity with stress, performance, scalability, and load testing.
+ Experience in automated Excel and cross-browser testing.
+ Experience with databases (preferably SQL Server) and ability to write complex SQL statements.
DevOps & Automation
+ Experience in CI/CD environments with tools like Azure, TeamCity
+ Containerization & Orchestration: Helm, ECS
+ CI/CD design using Jenkins, GitHub Actions, GitLab CI, Azure DevOps
+ Observability: Prometheus, Grafana, Splunk, OpenTelemetry
+ Secret Management in test
AI/ML Integration
+ Proficiency with AI tools like GitHub Copilot and testing tools such as Selenium and WebDriver.
+ Build New Test and maintenance of existing test using copilot
+ AI-driven Failure analysis/code reviews/ code optimization using copilot or similar tools
+ Build test system/pipelines using agentic AI driven approach
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Noida, Uttar Pradesh, India

**Description**
**You Lead the Way. We've Got Your Back.**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**Team Overview:**
The Global Risk & Compliance Organization ("GRC") independently oversees the company's risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company's risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.
We are passionate about our commitment to drive the company's goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.
The Financial Risk Management within Global Risk and Compliance (GRC) is responsible for identifying and managing Credit Risk, Model Risk, Market & Liquidity Risk, External Fraud risk and Financial Crimes Decision Science & Analytics CoE, across all business units, functions, processes and geographies at American Express
**How will you make an impact in this role?**
We are seeking a Analyst, Portfolio Analytics, to join our Financial Risk Management (FRM) function within GRC. The role requires close collaboration with several key partners including CCO teams across US & International markets, Fraud Risk team, Finance, and Capabilities teams to evolve globally consistent and scalable analytics & MIS.
+ Monitor key Credit Risk metrics across customers and Businesses, including High Exposures and ensure that the analytics yields impactful actionable insights and provides early reads on emerging trends
+ Create and Manage Credit Risk MIS and capabilities
+ Identify areas of Credit Concentration and understand associated risks.
+ Generate analytical insights that provide support to Credible Challenge of 1LOD.
+ Identifying credit risks, delivering and calling out key findings, and advising on recommended solutions to mitigate these risks
**Minimum Qualifications**
+ Academic Background: Bachelor's degree or master's degree from a Tier -1 Institute
+ Strong analytical skills, verbal and written communication skills, with the ability to translate between various technical and non-technical audiences
+ Strong collaboration & communication skills to work effectively & influentially with multiple stakeholders.
+
* Strong sense of urgency combined with the ability to react nimbly to senior leadership requests.
+
* Drive to create and maintain an external focus and the ability to connect the dots between external and internal trends
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:**

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
* Visualize & simplify end to end card member experience.
* Enable & drive process improvement based on voice of customer feedback.
* Strive to Customer First Resolution (CFR) and reduce bad demand.
* Generate revenue by driving value generation.
* Comprehend & Respond to all Customer Queries (Through Chat or Phone, as required) with
Immediate Resolution (Real Time) to ensure Customer Satisfaction.
* Deliver to all the key metrics as per organizational goals.
* Adhere to Quality and Compliance Guidelines.
* Adaptable & Customer Centric Approach to situations to deliver superior service personalization & Empathy in Communication.
* Able to address 2-3 conversations simultaneously.
**Minimum Qualifications:**
* Graduates/ Under-graduates with 1-7 years of experience in customer service domain (Chat Experience is preferred but not mandatory)
* Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability to toggle Between Screens/Tools
* Demonstrate personal excellence by remaining positive in difficult situations.
* Display a passion to serve by delivering extraordinary service in every interaction with our customers.
* The ability to work in a fast-paced environment as well as multitask and re-prioritize on a regular basis.
* Analytical and problem-solving skills with strong attention to detail
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Customer Service
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:**

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Fairfield by Marriott Agra, 119/8 & 120/8, Ashok Cosmos Mall, Agra, Uttar Pradesh, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Maintaining Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and building mutual trust, respect, and cooperation among team members.
- Serving as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Responds to and handles guest problems and complaints.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
- Ensures employees understand customer service expectations and parameters.
- Interacts with guests to obtain feedback on product quality and service levels.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
- Supervises same day selling procedures to maximize room revenue and control property occupancy.
- Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
**Supporting Human Resource Activities**
- Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in employee progressive discipline procedures.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Performs all duties at the Front Desk as necessary.
- Runs Front Desk shifts whenever necessary.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.