Customer Service Executive- Banking Services, Gsc's
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Some careers shine brighter than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of **Customer Service Executive
- Banking Services, GSC’s**
Our Wealth and Personal Banking (WPB) customers have many financial needs in their life. HSBC helps them to meet these needs and WPB Operations makes it all happen. We provide a customer-centric banking experience across our retail products with the aim to make every transaction as seamless and intuitive as possible.
areas of banking.
WPB Operations is the largest business service within Operations, employing more than 10,500 colleagues in 39 countries and territories. From cards and loan processing, account services and ATM operations to evaluating credit risks, deciding on mortgage approvals and delivering customer correspondence, the team provides a customer-centric experience across all areas of banking.
**Responsibilities**:
***
- Acquire and update knowledge on procedures related to relevant process
- Work well independently; complete assigned tasks in the established timeframe as per the process benchmarks
- Proactively identify issues, if any, and escalate to the Line/Management team
- Resolve customer complaints and complex enquiries/problem situations.
- Provide polite, friendly and personalised enquiry and information service to internal/external customers.
Relationship Officer-branch Banking-branch Banking
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- Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance.
- Speed and efficiency of service given
- Sales targets for banks and investment products.
- Going beyond the professional need of the customer by providing other products. Enhancement of customer value
- Cross-sale of asset products
- Back-up to relationship managers holding HNI relationship
- Customer acquisition through referrals
**JOB REQUIREMENT**:
- Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew
- Thorough understanding of banking
- Customer Retention
Cost Efficiency Through Process
Service Officer-branch Banking-branch Banking
Posted today
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- Redress customer needs pertaining to cash, DDs, cheque deposits, general information.
- Speed and accuracy of transaction.
- Exploitation of other business opportunities sensed.
- Providing quality of experience that will ensure retention and positive word-of-mouth.
**JOB REQUIREMENT**:
- Should have handled SO profile
MBA/Graduate
Investment Banking Specialist
Posted 4 days ago
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Investment Banker – Buyside
Hyderabad | Bank / NBFC / Fund – Real Estate Sector
We are hiring an Investment Banker – Real Estate Financing for a high-growth financial advisory & investment platform. This is a leadership role with full P&L responsibility, offering faster career progression compared to traditional banks & NBFCs.
Key Responsibilities:
- Originate and source real estate financing deals across syndication, land intermediation, asset management, and strategy.
- Manage transactions from origination to closure , including due diligence and documentation.
- Lead and mentor the buy-side team , ensuring high-quality deliverables (IMs, financial models, presentations, market analysis).
- Build and strengthen relationships with clients, investors, and strategic partners .
- Provide feedback on transaction documents and negotiate key commercial terms.
Desired Candidate Profile:
- Experience: 4–14 years with Bank/NBFC/AIF in Real Estate financing , or SME/Mid-market wholesale banking.
- Education: MBA/Management qualification from a top-tier institute .
Skills:
- Strong deal-making, negotiation & relationship-building skills.
- Networking, interpersonal, and analytical strengths.
- Ability to work independently, multitask, and manage multiple stakeholders.
Investment Banking Analyst
Posted 10 days ago
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Key Responsibilities:
- Develop and maintain complex financial models for valuation, forecasting, and transaction analysis.
- Conduct comprehensive industry and company research to identify investment opportunities and market trends.
- Prepare high-quality client presentation materials, including pitch books, memos, and due diligence documents.
- Assist in the execution of M&A transactions, debt and equity financings, and other corporate finance activities.
- Support senior bankers in client meetings and negotiations.
- Perform detailed due diligence on target companies and market landscapes.
- Monitor portfolio companies and market developments.
- Contribute to deal sourcing and business development efforts.
- Ensure accuracy and integrity of all financial data and analyses.
- Collaborate effectively with internal teams and external advisors.
Qualifications:
- Bachelor's degree in Finance, Economics, Business, or a related quantitative field. An MBA or CFA charter is a plus.
- 1-3 years of relevant experience in investment banking, corporate finance, private equity, or a related analytical field.
- Exceptional financial modeling and valuation skills.
- Proficiency in Microsoft Excel, PowerPoint, and financial databases (e.g., Bloomberg, Refinitiv).
- Strong understanding of accounting principles and corporate finance theory.
- Excellent analytical, problem-solving, and quantitative skills.
- Superior written and verbal communication and presentation skills.
- Ability to work effectively under pressure and meet tight deadlines in a fast-paced environment.
- Strong work ethic, attention to detail, and a proactive attitude.
- Team player with the ability to work independently as well.
This hybrid role requires a balance of in-office collaboration and remote work flexibility, allowing for focused individual work and essential team synergy. Our client is dedicated to providing a stimulating and growth-oriented environment for its employees. You will be part of a high-performing team that values innovation and execution excellence. The opportunity to gain exposure to a wide range of industries and transaction types is significant. This position is ideal for an ambitious individual seeking to build a successful career in investment banking. The successful candidate will be instrumental in advising clients on their most critical strategic and financial decisions. This role is based in our **Hyderabad, Telangana, IN** office. Successful applicants will be trained on the latest market analysis tools and strategies. We are committed to fostering a diverse and inclusive workplace. Joining our client means becoming part of a globally recognized financial services firm.
Investment Banking Specialist
Posted today
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Job Description
Hyderabad | Bank / NBFC / Fund – Real Estate Sector
We are hiring an Investment Banker – Real Estate Financing for a high-growth financial advisory & investment platform. This is a leadership role with full P&L responsibility, offering faster career progression compared to traditional banks & NBFCs.
Key Responsibilities:
Originate and source real estate financing deals across syndication, land intermediation, asset management, and strategy.
Manage transactions from origination to closure , including due diligence and documentation.
Lead and mentor the buy-side team , ensuring high-quality deliverables (IMs, financial models, presentations, market analysis).
Build and strengthen relationships with clients, investors, and strategic partners .
Provide feedback on transaction documents and negotiate key commercial terms.
Desired Candidate Profile:
Experience: 4–14 years with Bank/NBFC/AIF in Real Estate financing , or SME/Mid-market wholesale banking.
Education: MBA/Management qualification from a top-tier institute .
Skills:
Strong deal-making, negotiation & relationship-building skills.
Networking, interpersonal, and analytical strengths.
Ability to work independently, multitask, and manage multiple stakeholders.
Investment Banking Specialist
Posted today
Job Viewed
Job Description
Investment Banker – Buyside
Hyderabad | Bank / NBFC / Fund – Real Estate Sector
We are hiring an Investment Banker – Real Estate Financing for a high-growth financial advisory & investment platform. This is a leadership role with full P&L responsibility, offering faster career progression compared to traditional banks & NBFCs.
Key Responsibilities:
- Originate and source real estate financing deals across syndication, land intermediation, asset management, and strategy.
- Manage transactions from origination to closure , including due diligence and documentation.
- Lead and mentor the buy-side team , ensuring high-quality deliverables (IMs, financial models, presentations, market analysis).
- Build and strengthen relationships with clients, investors, and strategic partners .
- Provide feedback on transaction documents and negotiate key commercial terms.
Desired Candidate Profile:
- Experience: 4–14 years with Bank/NBFC/AIF in Real Estate financing , or SME/Mid-market wholesale banking.
- Education: MBA/Management qualification from a top-tier institute .
Skills:
- Strong deal-making, negotiation & relationship-building skills.
- Networking, interpersonal, and analytical strengths.
- Ability to work independently, multitask, and manage multiple stakeholders.
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Investment banking specialist
Posted 1 day ago
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Investment banking specialist
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Private banking RM
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We are looking for a skilled Senior Relationship Manager (RM) to acquire, manage, and maintain relationships with UHNIs (clients with a minimum ticket size of 25 crores). This is an individual contributor role with the opportunity to manage an AUM of 500 -700 crores .
Key Responsibilities :- Build and maintain long-term relationships with UHNIs.
- Advise clients on PMS, Mutual Funds, and AIFs .
- Manage a significant book of business and grow client portfolios.
- Report to the Business Head and collaborate with internal specialists.
- 10-14 years of experience in wealth management, with a proven track record of managing UHNIs.
- Strong AUM experience (500-700 crores).
- Experience in wealth management, focusing on Ultra high-value clients, preferred.