121 Bpo jobs in Jaipur

Job Title: Help Desk Analyst

Department: Managed Services

Position Type: Full Time

Location: India Remote

Company Overview:

ALIANDO is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsoft technologies for U.S. and international companies. For over 20 years, Microsoft and its partners have recommended ALIANDO for licensing, consulting, and managed services to corporations large and small. The company offers competitive pay and comprehensive employee benefits, including health insurance, fitness allowances, work-from-home allowances, paid maternity and parental leave, and generous PTO.

At ALIANDO, we aim to unleash the potential of people and technology. Our company was built around the idea that there is no success without team success. We foster a culture of inclusion and fairness where diverse interests, experiences, and backgrounds are celebrated. We strive to empower and unleash the potential of everyone to ensure that every employee has a path to success. We're in it together to make life better for each other, our customers, our partners, and our communities.

Specifically, the Help Desk Analyst will :

• Provide technical assistance to users via phone, email, chat, or ticketing system as first response.
• Supervise monitoring tools
• Diagnose and resolve incidents, requests or inquiries.
• Escalate unresolved incidents to higher support levels following escalation protocols.
• Log all incidents, service requests, and actions in the ITSM system (e.g., ServiceNow, Jira Service Management, Remedy…).
• Track and follow up on open tickets until resolution and closure
• Maintain accurate documentation of incidents, troubleshooting steps, and known errors.
• Contribute to the knowledge base and standard operating procedures.
• Identify recurring issues and propose preventive solutions.
• Ensure SLA compliance and high-quality service delivery.
• Participate in continuous improvement initiatives and IT service optimization projects

 Qualifications:

• Excellent communication and customer service skills
• Strong problem-solving and analytical thinking.
• Ability to work under pressure and manage multiple tasks.
• Teamwork and collaboration with other support levels.
• High attention to detail and documentation accuracy.
• Willingness to learn and grow in IT infrastructure and service management.
• Vocational Training or Bachelor’s Degree in Computer Science, Information Systems, or related field.
• Ticketing tool - Jira Service desk knowledge will be a plus
• Expertise 2-3 years

ALIANDO is an equal-opportunity employer committed to Diversity, Inclusion & Belonging. Individuals seeking employment at ALIANDO are considered without regard to any protected category, including but not limited to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Urgent BPO hiring in Jaipur (Sitapura/Mansarovar) for Voice/Chat process. Work from office, 24x7 shifts, salary up to 34K CTC. Grads/Undergrads, freshers/exp welcome. Excellent English, typing, grammar needed. Cab, stay & relocation bonus offered.

Office cab/shuttle

Health insurance

Provident fund

Annual bonus

We are hiring for MIS executive for Domestic BPO.

Good knowledge about advanced excel and data entry(H Lookup, V Lookup, Pivot table)

Excellent typing speed

Minimum 1 year of experience in MIS Profile

Salary Up to 25 CTC

Contact Shruti

Company Description

Mittsure is one of India's fastest-growing revolutionary Ed-tech start-ups, providing digital solutions to schools and institutions. Mittsure empowers schools under NEP 2020 and partners with startups and organizations to develop products and services for various educational levels and school infrastructure. The company collaborates with schools through interactive Mittsure Books and provides free ERP software to manage school activities. Mittsure aims to become a global leader in K12 education, integrating cutting-edge technology and personalized learning experiences to shape a brighter future for learners.

Role Description

This is a full-time on-site role for a BPO Executive located in Jaipur. The BPO Executive will be responsible for handling customer inquiries, providing timely and accurate information, managing customer accounts, and ensuring high levels of customer satisfaction. The role also involves data entry, generating reports, and collaborating with other team members to improve customer service processes and support overall business operations.

Qualifications

• Customer service skills, including handling inquiries and managing accounts
• Data entry and report generation skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a team-oriented environment
• Problem-solving skills and attention to detail
• Experience in the BPO industry is a plus
• Proficiency in using ERP software and other relevant technology
• Bachelor's degree in Business Administration, Communications, or a related field

Are you passionate about providing exceptional customer service?

We are on the lookout for enthusiastic individuals with excellent communication skills in English to join our dynamic team as International Customer Support Executives. If you're ready to make an impact and grow in a fast-paced, customer-centric environment, this is your chance to shine

Roles Available:

• Voice Process – Assist customers over phone calls for international queries.
• Non-Voice Process – Handle customer queries via email/chat and provide world-class support.

Why You'll Love Working With Us:

• Attractive Salary: Earn between ₹27,000 – ₹5,000 per month
• Relocation Benefits: Get a Relocation Bonus and Hotel Accommodation for 14 Days when you move to Jaipur.
• Work with Global Clients: Interact with customers from around the world and expand your horizons.
• Growth Opportunities: We're committed to helping you learn, grow, and advance in your career.
• Inclusive Culture: Join a diverse team where your ideas matter, and your efforts are recognized.
• Dynamic Work Environment: Work in a fun, energetic, and collaborative team that's driven by success.

Key Responsibilities:

• Serve International Customers: Address customer concerns and queries through voice calls, emails, or chat.
• Deliver Excellence: Provide world-class customer support by offering timely, accurate, and friendly solutions.
• Problem-Solving: Handle issues effectively and efficiently, ensuring high levels of satisfaction.
• Multitask Like a Pro: Manage multiple customer queries while maintaining quality and professionalism.

Who Should Apply?

• Freshers & Experienced Candidates – If you have a passion for customer service, you're the perfect fit
• Undergraduates & Graduates – From any stream.
• English Proficiency – Excellent communication skills in English are essential (both verbal & written).
• PAN India Applicants – Open to candidates from across the country.
• Ready to Relocate – If you're willing to work from our Jaipur office, we've got you covered with relocation perks.
• Flexible & Adaptable – Able to work in a fast-paced, shifting environment (Rotational shifts including night shifts).

Why Jaipur?

Jaipur isn't just known for its rich history and culture, it's also a booming hub for career opportunities Here's why you'll love it:

• Affordable living with modern amenities
• Vibrant city with great food, entertainment, and lifestyle options
• Proximity to major cities for easy travel

Perks & Benefits:

• Competitive salary package of ₹27,000 – ₹3 00 per month.
• Relocation Bonus to help you get settled in Jaipur.
• 14 Days Hotel Accommodation to make your transition smooth and stress-free.
• Career growth opportunities within a global organization.
• A friendly, supportive work environment that encourages learning and development.
• Incentives for top performers and a chance to earn more based on performance.

Job Types: Full-time, Permanent, Fresher

Pay: , ,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Mansarovar, Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• English (Required)

Work Location: In person

Elite Business Solution Jaipur Hiring for International Chat & Voice Support

Location: Mansarovar, Jaipur

(Work From Office)

Eligibility: (Graduate + 1yr Exp.)

Skills: Excellent English Communication Skills Required (Most Imp.)

Shifts: Rotational & Night Shifts

Immediate Joiners Required

Salary: ₹36000 CTC (₹0,000 on training and ,500)

Relocation Perks:

14 Days Accommodation

Travel Tickets Provided

,000 Relocation Bonus

*Interview Process:*

1. HR - Phone Call > Operations - Video Call

Selection Process: The Offer letter will be issued in the office, and the company will share tickets.

Responsibilities:

* Handle customer calls and chats professionally

* Provide product/service information

Send your Resume to HR Soni & Mention *VOICE JAIPUR

Job Types: Full-time, Permanent, Fresher

Pay: , ,000.00 per month

Language:

• English (Preferred)

Work Location: In person

International Customer Support Executive – Voice & Non-Voice Process (Work From Office – Jaipur)

International BPO | Global Clients | Immediate Joiners | PAN India Hiring

CTC: ₹27,000 – ₹5,000/month + Relocation Bonus + 14-Day Hotel Stay

English Communication Required | Freshers & Experienced Welcome

Your Global Career Starts Here – Apply Today from Anywhere in India

We're hiring Customer Support Executives for Voice and Non-Voice (Chat/Email) processes at a leading International BPO based in Jaipur.

If you have excellent English communication skills and are ready to work with global customers, this is your chance to start (or grow) a career with international exposure, fast growth, and full relocation support — no BPO experience needed.

Job Snapshot

• Job Title: International Customer Support Executive
• Location: Jaipur, Rajasthan (Work From Office only)
• Industry: BPO / ITES / International Call Center
• Process: International Voice + Chat + Email Support
• Employment Type: Full-Time | Permanent Role
• Shifts: Rotational (Including Night Shifts)
• Work Days: 5.5 Days Working
• Experience: 0–5 years (Freshers Also Eligible)
• Education: Undergraduates & Graduates (Any Stream)
• Joining: Immediate or within 1 week preferred

What You'll Do

• Deliver prompt and professional support to international customers
• Handle queries through calls, live chat, and email
• Troubleshoot issues and resolve complaints with clarity and empathy
• Follow up on unresolved queries and document interactions accurately
• Work closely with team leads to achieve quality & performance targets

Who Can Apply

• Freshers and experienced candidates with strong English skills
• Undergraduates or graduates (any discipline)
• Willingness to work in rotational & night shifts
• Ready to relocate to Jaipur (Relocation bonus provided)
• Basic computer knowledge and typing speed (30+ WPM)
• Candidates from Delhi, Mumbai, Pune, Bangalore, Hyderabad, Kolkata, Lucknow, Indore, Patna, Chandigarh, Nagpur, etc.

Attractive Salary: ₹27,00 ,000/month based on profile & process

Relocation Bonus: Paid on joining – for PAN India candidates

Free 14-Day Hotel Stay: Hotel accommodation provided during onboarding

Paid Training: 1–2 weeks training on process, tools & communication

Career Growth: Promotions, appraisals, and role upgrades every 6–12 months

Full-Time Benefits: PF, ESI, Paid Leaves, Medical Insurance

Modern Office Culture: Cafeteria, chill zones, employee engagement activities

Why Jaipur?

• Affordable cost of living
• Safe, clean & tech-enabled city
• High-quality infrastructure & accommodations
• Strong professional community
• Excellent air/train connectivity to all major cities

Relocating? We'll support your move 100%.

Ready to Apply? Here's What Happens Next:

• Click the "Apply Now" button on Indeed
• Our recruitment team will contact the candidates.
• Attend a virtual interview
• If selected, receive your welcome letter + relocation plan
• Join us in Jaipur and start your global career

Limited Positions | Apply Now to Secure Your Interview Slot

We are hiring 50+ candidates across Voice and Non-Voice processes this month.

Interviews are scheduled daily, so don't wait.

Start your international career with confidence. Let your communication skills take you places – starting in Jaipur.

Customer Support Jobs | International Voice Process | Chat Support Jobs | BPO Jobs for Freshers | Work from Office Jobs in Jaipur | Relocation Bonus BPO | Email Support Executive | English Communication Jobs | Jaipur BPO Openings | Immediate Joiner | Customer Service | Undergraduate Jobs India | Graduate Jobs in Call Center

Job Types: Full-time, Permanent, Fresher

Pay: ₹27, ₹35 0.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Mansarovar, Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• English (Required)

Work Location: In person

Roles and Responsibilities

• Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
• Provide accurate information about products/services to customers based on company policies and procedures.
• Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.
• Escalate complex issues to senior team members or supervisors when necessary.

Urgent Hiring

BPO Customer Support Executive

Location: Mansarovar,Sitapura, Jaipur

Qualification: Graduate (

Shift: Rotational

Week Off: Rotational

Cab Facility: Not available

Salary: 16- 18, CTC

Drop CV to

Provident fund

Annual bonus

Health insurance